GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 2.961 opinions finded in 2 websites

site_photo4

Nº 2625 in 7028 in City of London, Westminster

Nº 232 of 567 Italian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..risottopizzamustpaycalzonespaghettignocchipastagarlichearttiramisucheeseoldcookedcarbonaratomatosalad

comment_iconOpinions

Very large portions for a very good price. The food tasted very good. The service was fast, and we didn't have to wait long for our food despite the restaurant being full. It was a bit noisy in the restaurant because the upstairs space is a bit small and cramped.

site_logo

Sophie H. . 2025-05-14

MORE AT Google

The service is fast and helpful, and while the space can be a little on the cramped side, it only adds to the lively, authentic atmosphere. Highly recommended if you're after a delicious meal without breaking the bank.

site_logo

Stuart Leishman . 2025-05-13

MORE AT Google

The best Italian restaurant in London is run by wonderful people.

site_logo

Pietrushka . 2025-05-12

MORE AT Google

Fantastic ambience with even better food. Better value than most Italian places in SoHo.

site_logo

Charlie Mucha . 2025-05-11

MORE AT Google

Real Italian cuisine, well made and generous, all served in a very friendly and warm atmosphere. My daughters and I had a very pleasant time there. Well done to the whole team!

site_logo

Eric Corrent . 2025-05-11

MORE AT Google

Authentic Italian Restaurant. Good food and Italian 🍻

site_logo

Ricardo “Rico Tubbs” Wagemaker . 2025-05-11

MORE AT Google

We went here after seeing ABBA Voyage on the later side (it was probably 10pm?) and this totally unpretentious place was hopping. It seems small but there's a large seating area downstairs that was packed and warm with the energy of lots of people breaking bread and connecting. The service was perfect and the food and drinks was both low brow and amazing. I'll go back just to try and recapture the energy of that night!

site_logo

Rakesh Agrawal . 2025-05-10

MORE AT Google

My favourite restaurant, I’ve introduced about a dozen people to it over the last two years and I go far too often as the prices are incredible for central London. Pasta is the best and HUGE servings, pizza is good. Garlic bread pizza is amazing too.

site_logo

Jenson Martell . 2025-05-06

MORE AT Google

My good old La Porchetta... there are lots of pizza places in soho but only 1 La Porchetta. Great values for great food, smiles, good service. Whenever I go to London, I always eat here. Ask for a window seat! They dont serve halal but their pizza sauce is alcohol free. But there are probably some cross contamination.

site_logo

Elliot Austere . 2025-05-03

MORE AT Google

We enjoyed ourselves, the portions were VERY generous. All the servers were great, welcoming and smiling :)

site_logo

Justine Boukni-Dichant . 2025-05-03

MORE AT Google

A little corner of Italy in London. Well stocked and very good pizza. You can go there with your eyes closed.

site_logo

Oheme Gaming . 2025-05-02

MORE AT Google

Amazing as always. A taste of Italy in the heart of London!

site_logo

Jade Daly . 2025-05-02

MORE AT Google

Love this place, have been several times and the staff are so lovely. The atmosphere is lively and there’s queues outside for a reason!! Highly recommend the coconut ice cream, Tagliatelle carbonara and the Mozzarella in Carrozza 😙🤌 also the portion sizes are great for the prices!

site_logo

Lili Davies . 2025-04-28

MORE AT Google

Very friendly treatment, like family. Very good food.

site_logo

Rut Treviño Caballero . 2025-04-28

MORE AT Google

Absolutely stunning. The service is quick and very polite and the food is really tasty. It's very cheap and with that italian essence that makes the atmosphere amazing

site_logo

Iker Bonillo . 2025-04-27

MORE AT Google

I had an absolutely fantastic experience at La Porchetta Pollo Pizzeria with my cousin. From the moment we walked in, the staff made me feel welcome with their friendly and attentive service. The food was nothing short of excellent — the pizza was truly amazing, with a perfectly crispy crust, fresh toppings, and rich flavors that left me wanting more. The quality of the ingredients and the craftsmanship behind each pizza really shine through. I highly recommend this place for anyone looking for a delicious pizza and top-notch service. I’ll definitely be returning soon!

site_logo

ianj007 . 2025-04-26

MORE AT TripAdvisor

I had an absolutely fantastic experience at La Porchetta Pollo Pizzeria! From the moment I walked in, the staff made me feel welcome with their friendly and attentive service. The food was nothing short of excellent — the pizza was truly amazing, with a perfectly crispy crust, fresh toppings, and rich flavors that left me wanting more. The quality of the ingredients and the craftsmanship behind each pizza really shine through. I highly recommend this place for anyone looking for a delicious pizza and top-notch service. I’ll definitely be returning soon! The background music was also fabulous!

site_logo

Ian Mullinger . 2025-04-26

MORE AT Google

Great service and very good food too! Good portions of food!

site_logo

Pedro Novais . 2025-04-25

MORE AT Google

Huge portions that won't leave you hungry. Seldom you get such authentic food as well. True Italian.

site_logo

James C . 2025-04-25

MORE AT Google

Good pizza, good price.. place abandoned, needs cleaning

site_logo

Mercè Lopez . 2025-04-25

MORE AT Google

A few days ago, I dined at this restaurant with my beloved—and I was left without words. The moment you step inside, Italy wraps itself around you like a warm embrace. Every detail, every scent, every flavor whispers stories from a sun-kissed countryside far away. We were welcomed by a gentleman so charismatic, it felt as though we had been returning to this place for years. There was familiarity in his smile, a kind of magic in the way he made us feel at home. And without a doubt, we will return—again and again, a hundred times over. The food? It was not just delicious—it was a celebration. Rich, generous, crafted with love. Each dish felt like a love letter from the heart of Italy. But beyond the cuisine, it was the spirit of the place that moved me: warm hearts, open arms, a sense of belonging. In that little corner of the world, I found all of Italy—served not just on plates, but in the kindness of its people. And I’m counting down the days until I return.

site_logo

adea shatri . 2025-04-24

MORE AT Google

Very good food. Fair price and wonderful service. I've been there a few times and every time I leave I think about going back.

site_logo

Fabio Pratezi . 2025-04-22

MORE AT Google

Very good food and atmosphere. Felt very homey, staff were lovely. Food portions were huge decent prices !

site_logo

Big Teng . 2025-04-21

MORE AT Google

¡Qué gran hallazgo! Vibrante y auténtico italiano con un gran servicio amable y lo más importante, pasta magnífica con cola gorda - en gambas y mejillones - porciones muy abundantes y un montón de mariscos... algunos de los mejores que hemos probado, y a un gran precio. Este lugar ofrece una experiencia simple, rápida y sin pretensiones, por lo tanto, muy recomendable. . sin duda volveremos

site_logo

MickBarber . 2025-04-20

MORE AT TripAdvisor

Great food and great quality! One of my favs spots in central London for a an incredible delicious pizza or spaghetti! Everyone should try!

site_logo

George Smith . 2025-04-20

MORE AT Google

Best homemade Italia, like always!

site_logo

Helena Viveros . 2025-04-19

MORE AT Google

Great pizzas, very friendly and attentive staff. to return

site_logo

Maria Dolores Fernández Marín . 2025-04-19

MORE AT Google

I love you so much I will come back again and again 🧡

site_logo

Goizane Terreros . 2025-04-18

MORE AT Google

Delicious food. Italian atmosphere. Very fast service and lovely staff. Very good prices.

site_logo

Javier G. Agustí . 2025-04-17

MORE AT Google

Hidden gem in London, never disappoints!! Cannot recommend it enough

site_logo

Anna Anagnostopoulou . 2025-04-17

MORE AT Google

Excellent Italian food from a wonderfully informal café setting in a very convenient location. Will definitely be eating here again. (Be aware that the spicy sausage is at the spicier end of the scale, won't be a problem if you like chili etc but I don't & it was too much for me.) Very good Tiramisu.

site_logo

Ed Vine . 2025-04-16

MORE AT Google

Now listen carefully. This is by far the best Italian place I've been to for yonks. This place is buzzing with atmosphere, lovely Italian music in the background and it feels just like being in Napoli. You can even see the pizza iolo tossing the pizza around and exchanging banter with customers. The food portions are enormous with a great variety of options. The price is right, not costly at all and the waiters are perfect. We go here quite often and the food is always consistent. Ottimo!

site_logo

Fish N Chips . 2025-04-15

MORE AT Google

I had a margarita pizza, but unfortunately, it wasn't very enjoyable. I could only taste salt; the pizza itself lacked flavor. However, the tiramisu was quite delicious.

site_logo

Aditya Dutt . 2025-04-15

MORE AT Google

I would dare to say that they are the most delicious gnocchi I have ever tried, the sauce and the grated cheese, incredible!!! The spectacular Neapolitan pizza, just like the ones I tried in Italy. I only came to London for three days but I hope to return before I leave!!

site_logo

Estefania Leiva . 2025-04-14

MORE AT Google

Good place to enjoy some italian pasta, tiramisu and a glass of red wine at an affordable price in the heart of London

site_logo

Steve B. . 2025-04-13

MORE AT Google

The Food was EXCELLENT!! Recommend bya friend great atmosphere. Sorry I took so long to write a review. Great staff they are a credit to your restaurant. Thank you for a great evening!!

site_logo

Matthew J . 2025-04-12

MORE AT TripAdvisor

Very hot inside this italian eatery,not very clean.The food was not very appertising but the owner was polite.

site_logo

Ian Pickup . 2025-04-12

MORE AT Google

Large selection of pizzas and pastas. The pasta portions are huge!! I have been to many restaurants and never got so much, but they are delicious. The pizza is very good too. Very nice service. I definitely recommend this place. Prices are normal.

site_logo

Jaro Paro . 2025-04-06

MORE AT Google

Encontramos este pequeño gran lugar mientras estábamos buscando un lugar para comer antes de nuestra visita al Teatro, no nos decepcionó. La comida era increíble, con pizzas italianas de sabor adecuado y a un precio muy justo. Una cosa que diré es que las porciones son masivas, pedimos unos cuantos entrantes y cuando se mencionaron pensamos que eran nuestra red principal, ya que eran tan grandes! El personal amable y encantador, sin duda recomendaría este lugar

site_logo

Jayne T . 2025-04-04

MORE AT TripAdvisor

La Porchetta Pollo is a cheap and cheerful authentic Italian restaurant located in the heart of Soho, and never fails to bring me joy when I visit. Whenever I'm in the area and dining alone, I have no qualms asking for a table for one. The lively atmosphere is very typical of the popular pizzerias I've been to in Italy, particularly reminiscent of Rome. I never remember what I order the last time round and just go for whatever takes my fancy or try something new. Some choices may tickle my fancy more than others, but it's never a bad meal. The friendly boss always smiles and infects you with chuckles when he gushes his Italian scented English. If you're looking for decent pizza and pasta, with big portions and a friendly price tag... this is it.

site_logo

R W . 2025-04-04

MORE AT Google

Excellent value Italian place that is always full

site_logo

Tom . 2025-04-03

MORE AT Google

Fast service and excellent food

site_logo

line rose silvere . 2025-04-03

MORE AT Google

Amazing Italian food but Tiramisu was like cake, we didn't like it very much. Boss is perfect

site_logo

Volkan Manav . 2025-04-01

MORE AT Google

Originally, we were not planning on going in this restaurant as there was a restaurant nearby that we wanted to try. The queue was way too long so we decided to try it out. BEST DECISION EVER. The atmosphere was great and the staff was nice and kind. The food arrived quite quickly and the pizza- Rucola was delicious. The dough was soft and the parma ham on top was delicious. The carbonara was alright as it lacked some flavor but the portion was very big. They grated some cheese on top of both the pastas that we ordered. The seafood pasta was incredible. It was packed with a generous amount of mussels and shrimp and it was very flavorful. We ordered three dishes between the five of us but the portion was so big it managed to fill all our tummies. The price came out to £41 which was very cheap considered it filled all of us. Would definitely go there again soon and I highly recommend going there.

site_logo

Chevonne . 2025-04-01

MORE AT Google

Great Italian restaurant in London, one of the best I've had outside of Italy. The service is impeccable, the location very cozy, the food delicious, and the prices are cheap for London. What we ordered: - 10/10 pizzas, very tasty, large, and with perfect dough. - Special pesto pasta: 10/10, the best pesto and burrata pasta we've ever eaten. - Garlic pizza bread: for me, the best, without a doubt. It was incredible, I would have had lunch with just this 😍❤️. Tagliatelle carbonara: 5/10: It was the only thing we didn't like; the pasta was bland and dry. I don't recommend this. Although we didn't like the carbonara, we will definitely return to this restaurant and 100% recommend the rest of the dishes.

site_logo

Beatriz Garcia . 2025-03-31

MORE AT Google

My go to choice whenever I am in Soho looking for a simple good meal

site_logo

Jocelyn Ho (jocelyho) . 2025-03-31

MORE AT Google

I really liked it there, it was super vibrant and fun, the food was large which meant that we only needed to order one thing to get our stomach filled, the air was fun with cheer and the people serving us and the owner were so sweet and waved us off when we left. The food was soooo good. I was like I’m full but I could eat twenty more of those pizzas there were other options too

site_logo

Summer Fridays . 2025-03-30

MORE AT Google

Good food for a fair price. The portion is big, the customer service is ok, depending on the day. Been going there for about 5 years, and would recommend if you are looking for a simple but tasty italian.

site_logo

Maria De Menezes . 2025-03-29

MORE AT Google

Enough food for two people for one person! A very cozy place, I visit every time I'm in London! Extremely nice staff 😍

site_logo

Henriett Farkas . 2025-03-29

MORE AT Google

great restaurant, good food and excellent welcome!

site_logo

Arnaud R . 2025-03-29

MORE AT Google

Gran ambiente Servicio rápido Comida increíble Gran relación calidad-precio Nunca pensarías que es tan fantástico como lo es si solo pasaras por aquí, , pero no lo juzgues solo por la apariencia. . es un pequeño lugar genial con comida y servicio maravillosos

site_logo

Kevin S . 2025-03-23

MORE AT TripAdvisor

A busy place with a busy atmosphere of good food and people enjoying themselves. Really good friendly service.

site_logo

Adam Blackwood . 2025-03-23

MORE AT Google

Nipped in following a theatre production and WOW I see why this place is so popular. HUGE portions, super fresh and transports me to Italy. Starter: bruschetta. Main: carbonara. Loved watching the chef at the front Todor, and thanks to David & Fabio waiter.

site_logo

PERFORMOBILITY Kelly Bramhald . 2025-03-23

MORE AT Google

Amazing amazing food for great value! I’ll be back!

site_logo

Sara Mitrova . 2025-03-23

MORE AT Google

One of the best Italian places in London, the atmosphere and staff members are great! I have been coming to this place for more that 11 years so I cannot recommend it enough

site_logo

Alejandro Arque Gallardo . 2025-03-22

MORE AT Google

Nice place with fast service and delicious food with large portions. Just walk in. Owner gives you a warm welcome a well. Now stop reading and go eat.

site_logo

Akshay Negi . 2025-03-21

MORE AT Google

I had my heart set on ordering a pie to take back to my hotel. When I arrived, the staff welcomed me in to place my order. I took a chance and ordered the Messicana. The hostess mentioned it would be 5-10 minutes and she would happily bring it to me. It was well boxed and very hot! I knew it would be the perfect temp by the time I reached my room. That. Pie. Was. DELICIOUS. The crust was perfect - not too thin and the sauce was well seasoned. The Italian sausage was perfect! Sadly, I crushed it before I snapped a photo. 😂 Thank you for the delicious meal!

site_logo

Denine Gilliam . 2025-03-21

MORE AT Google

I loved it, I went with my friends and although the waiting time was long, it was totally worth it

site_logo

Lycia . 2025-03-21

MORE AT Google

Wonderful atmosphere... fantastic staff team...

site_logo

BRYAN Jones . 2025-03-20

MORE AT Google

Very good pasta and pizza, large portions, service fast and nice

site_logo

Chicken Carrie . 2025-03-19

MORE AT Google

Very nice food, big filling portions and very friendly staff. We visited it 2 times. Its location is ideal

site_logo

Kostis Dram . 2025-03-17

MORE AT Google

Really authentic and superv value for money

site_logo

Pulkit Gera . 2025-03-16

MORE AT Google

We came here twice! It’s a relatively small pizzeria with delicious pizza and pasta dishes. Very friendly service with great music and atmosphere .

site_logo

iris b . 2025-03-16

MORE AT Google

A wonderful place that makes you want to return again and again, but the girls working there take away that desire. You have great food, drinks and awesome atmosphere, but the staff is very rude, especially the female part of it. I don't recommend this place solely because of that.

site_logo

Teresa . 2025-03-13

MORE AT Google

The food was good but the girl with orange hair was very rude and not friendly at all. I could go back with my family again if the service was better, but now it's very bad.

site_logo

Olivia Rovska . 2025-03-13

MORE AT Google

Nice casual Italian food with good prices.

site_logo

Konrad Kucharczyk . 2025-03-12

MORE AT Google

Amazing value. Somehow manages to be get everything right: price, quality and service. Brilliant atmosphere and good fun even if you're on your own. Don't know how they do it but so glad they do.

site_logo

Joseph Leftwich . 2025-03-12

MORE AT Google

Fav Italian place in whole of London

site_logo

Krupa Mehta . 2025-03-12

MORE AT Google

we came twice and enjoyed both times. the pizzas are amazing

site_logo

Aharon Katz . 2025-03-10

MORE AT Google

The pizzas are spectacular and the price is not bad for London.

site_logo

Ana Isabel Rodriguez . 2025-03-07

MORE AT Google

Great Food at decent prices: ordered the rigatoni Puttanesca - As expected, salty and delicious. Decent portion size. Great Ambiance and the service was quick and hospitable. Would highly recommend 👌 Will definitely be returning whenever in London.

site_logo

Matthew Bartlett . 2025-03-07

MORE AT Google

Really nice surprise in London.. Great prices, really good service and good served pastas... Pizza and calzone where as good as it can be.. Just get in 👌👌👌

site_logo

Dário Cordeiro . 2025-03-07

MORE AT Google

Very generous portions, very popular - there's regularly a queue to get in at popular times.

site_logo

Andy “G-ANDY” Torble . 2025-03-05

MORE AT Google

Best Pizza in SOHO unbeatable value and ambience.

site_logo

David Keating . 2025-03-05

MORE AT Google

Best Italian restaurant that I've been in London so far . Highly recommend.

site_logo

Deniz Ayhan . 2025-03-04

MORE AT Google

One of my favourite places to eat in london! Took my date here and the guy making the pizza must have been able to tell because he pulled our order into the shape of a heart, it absolutely made our night! <3 The pizza itself was incredible, perfect ratio of cheese to sauce and crust cooked to perfection… if you’re on the fence about visiting this place please please try it!!!!!

site_logo

Mars Goodwin . 2025-03-03

MORE AT Google

Place is OK overall, portion size is great. If you just want to stuff yourself go for it but if you want proper food it is better avoiding this place. While the pizza was overall OK, - (dough not a properly proofed dough but edible) - the carbonara is an absolute shame for a so called Italian restaurant, cheap ham, dried and with cream... No eggs to be seen nor even pepper...

site_logo

Kevin OSSOLA . 2025-03-03

MORE AT Google

Very rude waiter, very bad experience. I will never come back there. We were waiting for long time and had a very bad experience with the waiter that was very rude and without education

site_logo

Ana L . 2025-03-01

MORE AT TripAdvisor

Unrealllll pizz, super cheap for central london, amazing atmosphere, friendly staff, always full and lots of good vibes, giving party or date/ friends vibes, literally can’t recommend enough. my friend showed it to me and im so grateful me and my sister always come here when i come down to visit. cannot go wrong!!

site_logo

izzy dc . 2025-02-28

MORE AT Google

My fave place to eat in the West End. Big bowls of steaming pasta and freshly baked pizza. Portions are huge and not too expensive. Usually very busy and tables are close together, so not necessarily the best choice for a quiet intimate dinner! Two floors (plus a couple of tables on the pavement in summer), street-level is much better, but there's lots of seating downstairs. Went again today, glad to report that it hasn't changed much. Has to be one of the top pasta joints in town, surely?

site_logo

Julian Waterman . 2025-02-28

MORE AT Google

The best place in Soho for some food and drinks, big shout out to the owner Pescuale for his constant top service

site_logo

Kane Kerlin . 2025-02-27

MORE AT Google

Popped in here after going to the theatre. Quite a small place, noisy with music and the staff singing but very friendly and the food was amazing and good value. We had two pizzas, a coke and a beer for about £33. Not the place to dress up for but perfect if you want something served quickly and don’t want to spend all day there. The pizzas were made in front of us and were superb. I loved it that one was called ‘ The Maradona’ too and that there was photos of him, it really added to that feeling that you could be in Naples. Would give it 5 stars but the missus said that it was too noisy for her.

site_logo

Terence S . 2025-02-26

MORE AT TripAdvisor

Best pasta ever! Service with a smile! So close to the theatre! Perfect to dinning before going to see MJ!

site_logo

Nasir Fazal . 2025-02-25

MORE AT Google

Enormous portions, tasty food, authentic atmosphere, very reasonable prices. Well worth coming back to!

site_logo

Pål Brekke . 2025-02-23

MORE AT Google

Llegué temprano a las 5 pm - ish en un viernes por la noche para un bocado pre-teatro para comer y fácilmente consiguió una mesa para dos abajo. El lugar se llenó rápidamente y había colas afuera para cuando nos fuimos. La pizza es deliciosa, fresca y enorme (y barato! ) - compartimos uno entre dos, que acaba de dejar espacio para el postre. El personal era amable y atento. La única desventaja es que una mesa para dos no es lo suficientemente grande para los tamaños de los platos! Me alegro de que lugares como este sigan existiendo en el centro de Londres.

site_logo

kay-l-gee . 2025-02-22

MORE AT TripAdvisor

Amazing food Many veg options Amazing staff and good customer service

site_logo

Kaushal Tanna . 2025-02-22

MORE AT Google

The old man speaks to the atmosphere as if he had caused the illusion of coming to Italy. He hummed the song. The food is just plain, not special, but a little cheaper than other restaurants.

site_logo

Pure . 2025-02-18

MORE AT Google

I recently had dinner here and really enjoyed it. It was quite busy, but we were lucky to get our seats quickly. The staff were very helpful and welcoming. However, the tables were a bit small, and there wasn’t much space between them. We ordered bruschetta as a starter, along with a Calabrese pizza and a Maradona pizza as our main dishes. The bruschetta was scrumptious and very filling. The Calabrese pizza was a bit too spicy for us, but the Maradona pizza was quite good. We had leftovers, and the staff kindly offered us takeaway boxes at no extra charge. Overall, I would definitely recommend this place!

site_logo

Janet Chuen . 2025-02-18

MORE AT Google

Very friendly staff and very good food!

site_logo

Marta Artigas . 2025-02-16

MORE AT Google

Very good service! Great food and even better service. Very good price and large quantities. Highly recommended!

site_logo

Alba Rodriguez Martinez . 2025-02-16

MORE AT Google

Gluten free pasta was good, although the garlic in the sauce was very raw. Very authentic Italian though and the service was very friendly!

site_logo

Caroline A. . 2025-02-14

MORE AT Google

Excellent! Good food, well served and great value for money! HIGHLY RECOMMENDED!

site_logo

Naiana Santos . 2025-02-13

MORE AT Google

Food was yumm . I will visit again fossure. Good service , crowd and atmosphere was great too.

site_logo

Vinay Sharma . 2025-02-11

MORE AT Google

5 stars all round for this restaurant. The staff are so warm and welcoming! Special shout out to Todo and Jacob, who both made our experience exceptional. The food is delicious, and the portion sizes are HUGE. You will not leave there hungry :) very authentic Italian vibes. Food is affordable. The atmosphere is busy but in a nice way, it is a popular establishment. The staff work very hard to make it a good experience for customers. I will be coming back for sure and bringing others.

site_logo

Miss . 2025-02-08

MORE AT Google

Great attention, a man is attentive to ensure that we are all well. Typical Italian canteen. Abundant portions and very well priced for being in the center of London. Good quality food, very rich flavor and abundant dishes that can be shared.

site_logo

Stephi cabj . 2025-02-07

MORE AT Google

Best authentic little gem in soho by far 🫶 Fabulous food and feels like ur in italy 🇮🇹 A must go to 5* plus

site_logo

Nicole Bragaglia . 2025-02-06

MORE AT Google

Great restaurant with fast service. Massive portions to at fair prices. Highly recommend.

site_logo

Jerome Lagden . 2025-02-05

MORE AT Google

Just unbelievable Italian cuisine. A must visit if you're in London.

site_logo

martyn reed . 2025-02-05

MORE AT Google

En una reciente visita (24 de noviembre) a Londres con un amigo irlandés para experimentar las luces/decoraciones navideñas alrededor de la capital. Estaba lloviendo fuerte y estábamos mirando menús en las ventanas del restaurante, antes de darnos cuenta el gerente estaba sentado comiendo en la ventana y nos había convocado e instruido a su camarero para que nos encontrara una mesa. Dijeron que no tienen mesas arriba pero si bajamos y nos acercamos a la camarera de abajo ella nos sentaría abajo. No estoy seguro de por qué nos dejaron solos para valernos por nosotros mismos y pasar por el mismo rigor de conseguir un asiento, pero de todos modos bajamos la empinada escalera y nos paramos al final de las escaleras. Era bastante tranquilo y una camarera nos había visto, pero decidió que no quería tratar con nosotros, así que nos quedamos torpemente esperando un breve período antes de que me acerqué a ella y le pregunté si podíamos tener una mesa para dos. Ella echó los brazos a un lado y dijo siéntate donde quieras excepto esta mesa, esta mesa o esta mesa, ya que hay reservas, dijo. Esto significaba que solo había una pequeña mesa de 2 asientos en la parte inferior de las empinadas escaleras, así que literalmente todos caminando arriba y abajo de las escaleras estaban justo encima de ti y pasando por delante de ti mientras comías. Había una mesa de 4 personas al lado de esa, así que nos sentamos allí. La joven camarera italiana de pelo rojo dijo 'Esa es una mesa para 4 personas, tendré que moverte si entra una fiesta de gente' en un tono muy rápido. En otras palabras, cuando estamos comiendo nuestra comida, ¿podríamos tener que movernos a media boca? Está bien, dokey, raro, pero estuvimos de acuerdo. Ser servido fue un juego de pelota completamente diferente. Esta chica pasó por delante de nosotros un par de veces y nos ignoran por completo a pesar de que solo había un máximo de dos mesas de personas (4 en cada uno) y todos estaban establecidos y no se les sirve. Habíamos cerrado el menú y estábamos sonriendo y esperando pacientemente, pero con mucha, mucha hambre. Eventualmente logró llamar su atención y preguntarle amablemente si podíamos ordenar. Parecía molesta, pero tomó nuestra orden. La comida tardó mucho en llegar, incluso los lados que pedimos y las bebidas también. Mientras esperábamos vimos a esta jovencita vagando por el suelo charlando con el personal masculino (chef) a la vista de todos como si estuvieran en una cita. Él parecía muy enamorado de ella y subieron a las escaleras, justo en frente de nosotros y estaban a tientas y riéndose entre sí. Fue muy inapropiado. Un grupo de personas bajó las escaleras y estábamos nerviosos pensando que nos trasladarían a la horrible mesita al lado de las escaleras, pero entraron y luego se fueron no mucho después (posiblemente lo que deberíamos haber hecho cuando experimentamos la mala actitud de la camarera). Siguió coqueteando y charlando con el joven chef, como si estuvieran fuera de la vista de todo el mundo arriba, así que estaba bien seguir así abajo. La comida llegó y se estrelló contra la mesa, le dimos las gracias y se fue. La comida era muy buena, me encantó la porción grande y la deliciosa pizza y pasta. Cuando terminamos de nuevo tuvimos que esperar mucho tiempo para pedir la cuenta a pesar de ser una de las únicas mesas que todavía en el restaurante y haber terminado claramente hace mucho tiempo y mirando alrededor para el servicio. Ella se pavoneó eventualmente, sin amabilidades, sin preguntar si nos divertimos, simplemente me dio la cuenta que incluía un 10% de servicio (que definitivamente no se merecía) pero soy un buen tipo y sabía que la propina también fue para el chef, etc. A pesar de pagar la cuenta y darle una propina y YO decirle Gracias tom ella ella simplemente se dio la vuelta y lloró sin un Gracias o un adiós. Una actitud absolutamente terrible. Afortunadamente cuando subimos las escaleras todo el personal dijo gracias, adiós. Un gran grupo de empleados. Es una pena que tuviéramos una camarera tan terrible, ¿es un miembro de la familia? ¿No sé cómo podría mantener un trabajo de otra manera? Se fue sintiéndose un poco irrespetado. Somos gente profesional y pagamos buen dinero a este restaurante cuando podríamos haber ido a cientos de otros, no salimos a ser tratados como niños de una niña de la mitad de nuestra edad. ¡No moveremos la mesa a mitad de la comida por el amor de Dios! Tampoco tenemos que presenciar al personal besándose y manoseando cuerpos en la escalera mientras comemos. Recomendaría este lugar si se puede comer arriba, ya que la comida es genial, el ambiente se ve muy bien, pero no abajo. También el servicio del 10% está incluido en la factura y no es discrecional, que es tal vez por qué ella era tan viajero porque sabía que estaba recibiendo una propina, independientemente de lo poco profesional y grosero que era.

site_logo

Ed Gee . 2025-02-05

MORE AT TripAdvisor

Love this place, best restaurant in London period Delicious food, amazing portions , lovely people and service

site_logo

Mahad Burhan . 2025-02-03

MORE AT Google

Similary restaurants in London

restaurant_img
4.2

1970 Opinions

location-icon79 Victoria Street
Italian
outdoor_seating_83049takeaway_83049delivery_83049

Absolutely fantastic!! Great food and service was awesome. So friendly. Brushetta was so flavorful.

restaurant_img
4.2

964 Opinions

location-icon25 Slingsby Place
Italian
outdoor_seating_71906takeaway_71906delivery_71906

Late servic, rude staff, overpriced

restaurant_img
4.2

702 Opinions

location-icon2 James Street, Marylebone, London W1U 1EJ
Italian
outdoor_seating_69677takeaway_69677delivery_69677

Very good place for dinner, centrally located, good service. We ate pizza and salmon, all very delicious.

restaurant_img
4.2

2019 Opinions

location-icon336-337 Strand Entrance on Aldwych St,
Italian
outdoor_seating_312419takeaway_312419delivery_312419

Absolutely loved our experience at Luciano by Gino D’Acampo! The food was incredible with beautiful presentation. The service was friendly, attentive, and made us feel truly welcome. Stylish setting with a warm atmosphere. Can’t wait to come back!

restaurant_img
4.2

804 Opinions

location-icon110 Cannon Street
Italian
outdoor_seating_305487takeaway_305487delivery_305487

We only had coffees in the place. The palace was super quiet as the only customers were us at the time, afternoon approx 4pm. The place is clean and tidy, with music playing. The fridge or some equipment was a bit noisy.