Zizzi - Edinburgh Queensferry Street in Edinburgh, City of

Our starters (crab balls) were still frozen when served. Worrying that this could be sent out and makes you question the quality control of the other ingredients. This meant one of us had to eat our starters alone. Waiter was very young and lacked any sort of interaction. Annoyingly our vouchers were not valid as this time of year. Appreciate that this is stated on the website but we got our vouchers some time ago so a simple sign when walking in reminding us of this would have been very helpful.

Had waitress Poppy and she was absolutely excellent

I received excellent service from a young person named Poppy. She made plentiful accommodations for my glass monacle. It is extremely heavy. No problems whatsoever. Tip her

Great food, amazing service, Ola was fantastic, couldn't do enough for us and was great with our two kids.

Excellent food and service. A team of 3 really helpful and friendly servers.

Very fast service and friendly staff. Light portions but very tasty.

Ola was amazing looked after us all throughout our meal and so so lovely amazing waitress

Ali provided outstanding customer service at Zizzi, combining professionalism with a warm, attentive approach. His attention to detail, excellent communication, and genuine care made the experience exceptional. Truly, service up to the mark!

Another great experience at Zizzis Edinburgh, a huge thanks to staff member Ola who made our visit even better with excellent and prompt service, thanks Ola!!

Ola was fantastic, very friendly and attentive. Meatballs and Mac & cheese and brisket stiffdeo amazing

Our server Ola was a joy. Food ok, quite generic but well presented, hot + tasty. All good

Hollies was a very pleasant and knowledgeable waitress.

Got a 43 bus home SJ67 MFV on Saturday 14th September 2024. Took forever but came on time.

Really nice meal. Set menu was lovely. Our server Ola was very attentive and super friendly. Slightly loud but as is everywhere for dinner

Lovely staff meal out. Fantastic food and service from Ola! We will be back, (again!)

had a great time! our waitress, Holly was so lovely! everything arrived quickly and was so tasty!

We booked for 7:45 and we manage to get in 20 minutes early. Our server for this evening was Holly and she was absolutely amazing! She went above and beyond and made our experience much more enjoyable!!

Holly was an excellent server ! Very attentive and friendly, the food was also amazing and arrived on time.

During our meal we were served by Ola who was attentive and personable throughout, she checked back to make sure everything was okay with our meals and was friendly and positive and it was a pleasure to be served by her.

Lovely service, delicious food - a great place for vegans too!

It was an amazing experience for a special occasion. I want to also thank both Ola and Emma for their kindness and service, they were very helpful and attentive! In addition, the pasta dishes were delightful. I would highly recommend going here.

Enjoyed a warming dinner after a day of exploring - Holly was so attentive and friendly when serving us both, she is Christmas in a teacup, making us feel very festive !

Ola was an absolute fantastic waitress. Incredible service throughout

Food was very tasty and the service pretty quick considering how busy it was

Thank you so much for letting us come. Thank you for my meal. I loved it. Thank you from Lucy (6) and Rory (4)

Over from Ireland and just staying across the road so we said we would try it. The food and drinks were top class. Service was very good no delays. I had a cocktail which was fab. Our server (Ali) was so nice and friendly which made our experience very enjoyable.

Great atmosphere and lovely staff! The food was very tasty and full of flavour. Our server Ali was very friendly and attentive to all of our requests. Would definitely visit again on my next trip to Edinburgh.

Served by Nicole - very efficient and polite great service

Wonderful afternoon spoilt by some idiots. Dealt with very well by staff. Food and service excellent and thank you to management for your support .

We had a fantastic experience at Zizzi during today’s vegan meet-up! Our group gathered for a lovely evening of delicious Italian food, and Zizzi didn’t disappoint. We thoroughly enjoyed the garlic bread, Pasta Pomodoro, and the exciting new addition to the vegan menu — aubergine meatball pizza — all of which were absolutely delightful and unanimously approved by our group. The true highlight of the evening, however, was the outstanding service from our server, Janos. He was warm, professional, and incredibly funny, making us feel truly welcome. His lovely manner made the whole experience even more enjoyable. Thank you, Zizzi and Janos, for a wonderful evening — we’ll definitely be back!

Had a lovely meal here, we both ate from the set menu as we both liked the look of the dishes on offer. All of the food arrived promptly and was really tasty - service was amazing. All in all a lovely evening 🙂

We thoroughly enjoyed our pizzas 🍕 if on the cooler side. Too hungry to change it. Thanks 😊 x

Lovely food and a very cosy atmosphere!

Manager janos and Emma waiting staff were great good not help enough, second time we have travelled to hear , great service , great staff

Very nice vegan meal. Staff were helpful and friendly. We will go back.. Toilets would benefit from a proper clean.

Very delicious, friendly staff. The Bolognese is delicious as well as the gnocchi and the lasagna.

The staff were welcoming and friendly. since the kitchen was closing soon, we ordered take out. The pizza was very disappointing especially the margarita. There was no cheese, only dough and red sauce. We also had the lasagna and ravioli, both had some hard pieces, like it was not cooked. I don’t think i will come again.

I highly recommend it to everyone!

Really enjoyed our food and although it was very busy the service was excellent

Almuerzo en familia antes del partido en Murrayfield. Gran servicio y comida de nuevo. Estábamos sentados enseguida y teníamos una gran mesa al lado de la ventana. Nos atendió Nicole que nos cuidó muy bien. Ella fue rápido para llevar nuestra comida y bebidas y regularmente nos preguntó si necesitábamos algo más. Zizzi es un lugar regular para nosotros, ya que siempre esperamos con interés nuestras comidas y se nos hace sentir como clientes valiosos. Gracias a Emma, así como ella ordenó mi consulta con respecto a mi reserva.

Food was excellent, wonderful staff and a nice relaxing atmosphere.

The fried pasta , soul bites appetizers were delicious! The entrees were original and excellent.

It was very complicated to order. Tables could be ordered directly from the service staff, others could not. The app only works half way. It took longer to order than we then had to wait for the food. And it was very cold in the restaurant.

Had a super lovely evening, Ola was a great host and her service was brilliant. All food and drink was great and we left feeling happy, full and happy

Lovely experience, good food and service by our waitress, Ola. She was super friendly and cheerful, made our visit feel super welcoming and warm!

I recently visited this restaurant and was initially impressed by the attentive front-of-house staff, who were more than happy to let us sit wherever we requested. We arrived right when the restaurant opened, and it was already spotless and tidy, which made for a welcoming first impression. The music was at a comfortable volume, adding to a pleasant atmosphere, and I appreciated that the tables weren’t cramped together, giving the space a roomy feel. Unfortunately, the food didn’t live up to the service or the environment. We had a couple of mains— Vegan Margherita Rustic Pizza and Lentil Linguine—as well as Raspberry Cheesecake, Sweet Potato Fries, and a Raspberry Mint Cooler drink. The vegan options were particularly disappointing, with little flavor. If it weren't for the voucher I had, I definitely wouldn't have chosen to dine here. At nearly £50 for the meal, I felt it was overpriced for the quality of the food. That said, our server Ola, who handled the bill at the end, was friendly. But overall, I can’t recommend this place based on the food quality. There are better options out there unless you have a discount or voucher. I also witnessed an unfortunate situation during my visit where the front-of-house staff denied a regular man, who seemed to be a desperate tourist, the use of the restroom. While I understand that there are policies in place, it was a tough moment to witness. A simple act of kindness in such circumstances could have made a big difference. It’s little gestures like that which can really enhance the customer experience, and sadly, this one felt a bit cold. It's always important to remember that empathy goes a long way.

Service good, prices have certainly gone up,just less than 20 GBP for a pizza. Could not use incentive vouchers from bank as little known policy restriction meant they could not be forfeited. Disappointed. This will influence our restaurant choice in the city next time.

Prompt service, very pleasant waiter, enjoyable food.

Great service. At little confusing with the ordering! Food was served quickly and well. Very loud and the air con was a little cold. All in all a good evening.

Otra visita a Zizzi antes del partido en Murrayfield. Nos encontramos en la puerta por Emma que nos llevó a nuestro asiento. Nos sirvió Jonas. Todo el personal es genial, nos hizo sentir muy bienvenidos y realmente nos cuidó. La comida y bebida eran de primera clase. Ya reservado para el próximo domingo antes del juego de Sudáfrica. Gracias a todos en Zizzi.

Nicole, our Edinburgh Zizzi waitress, was very efficient and helpful. So friendly and personable - thank you! Food 👌🏼 as always ⭐️

Nicole our server was great, very accommodating and helpful for our table.

Ali was incredible! Very friendly, warm, and knowledgeable. Food and drinks were good, and the decor and atmosphere/design is fantastic!

The service and food was excellent! I would highly recommend visiting Zizzis.

Paramos y comimos en Zizzi’s en nuestro paseo de regreso a nuestro hotel desde la Royal Mile. Sentado inmediatamente, buen servicio, buena comida. Desafortunadamente estaban fuera de mi favorito, lasaña, y tampoco servimos pan con nuestra comida que la mayoría de los restaurantes italianos hacen - nos dijeron que no estaba disponible.

Disappointing set Apart from the garlic bread which was really tasty, the pizzas were quite tasteless. Long service although there were really not many of us in the room In this regard, the heating in the room is not sufficient, we were cold throughout the meal.

Been here a few times. Great pizza and well priced for the city centre. On street, paid parking which is limited.

Mit Abstand die beste Pizza hier gegessen!!! Groß, dünner Boden und perfekt abgestimmter Belag. Dazu noch freundliches Personal und annehmbare Preise

Muy decepcionado tomé a un amigo como amado el de Birstall Leeds y no tuve una buena experiencia. Algunos de los empleados no parecían molestos excepto la señora que era buena. El lugar era muy frío. Los aseos de señoras eran horribles no limpiaron ningún rollo de inodoro, ya que estaba todo en el suelo en todos los aseos y cuando les dije que sí dijeron que lo sentían, pero no lo suficientemente bueno. Espero que si vuelvo a Birstall Leeds que será tan bueno como siempre ha sido.

It was cold in the restaurant, our waitress agreed it was cold. The heating wasn't on!

We had a lovely evening and a delicious meal , staff were lovely 🫶

We went to an Italian place to have a quick dinner because we were late getting into the pubs. We ordered some ravioli and a chicken and spinach calzone. It was delicious but nothing more, nothing remarkable compared to other Italian restaurants. The beer seemed very expensive to me, even though it is 660ml it is still a bottled Peroni.

Lovely food, squeezed us in when very busy.... emma looked after us and was amazing throughout. Xxx

First time i’ve been but will definitely be back very soon, fab food & service

I love Zizzi. And they were very attentive to my friend's allergies.

We stopped here for a quick lunch on our last day quick service and very tasty it was pretty empty as they had just opened but really good food and service wise

Overall, a fantastic experience. The staff were friendly, attentive and professional. The food was wonderful! Highly recommend.

Surprisingly tasty fish, quick and super friendly service

Especially the vegan rainbow lasagne was soo delicious.Would definitly recommend and come again

My family are regular visitors to Zizzi, Edinburgh and it is a must for my grandson and I prior to attending Murrayfield for the rugby. We are always looked after by Janos and the rest of the team. Great value meals in pleasant surroundings with fantastic service. We will be back again very soon.

Food was delicious and hot! Perfect after a day of travelling

Great pizza and wonderful staff. Far better than Pizza Express...

Me and my boyfriend really enjoyed our meal, we were celebrating our anniversary and had a lovely time! Great food, great drinks and great service!

Always great service and consistently lovely food.

Been there three times and it was great every time 👍 great food with a large selection, great service and a nice restaurant. Would recommend to everyone🙈❤️

Food was great. Service quick. Just a little chilly in the restaurant. Otherwise, five stars all the way

Brilliant place not cheap but worth it

Fab lunch, excellent food and service. Recommended.

nice atmosphere, the food came out really quickly and the staff are all really lovely

Pasta was greasy and Pizza Margherita the worst I‘d ever had. Nothing on top, hard like a shoe sole, and 40 pounds in total for two.

Everything was fine. Very tasty food, nice service, no long waiting times. Recommended!

Came here to pick up a pizza to go. It was all ready to go when I got there. It is not bad but it could of had some herbs sprinkled on it or at least cut the pizza into slices than leaving it whole.

The order was not delivered at all!!!!!!!!!

Delicious food and friendly service!

As soon as we got there, the staff were attentive at the right level. We were served by Ola, who is a lovely person and got our orders just perfect. Ordered a margarita pizza and asked for a good amount of fresh, uncooked spinach on it. It was just perfect! Best pizza I've had for years: lovely thin base pizza, unfussy, and so delicious. Our other pizza was the peperoni champagne. This was also perfect: it was not overloaded with ingredients, therefore not greasy. Oh so good. To drink we had a passion sparkler and I asked for less ice. It was perfectly served and tasted great. The flat white coffee was just right. All in all, this dining experience was a delight because of the great food and drinks and the wonderful staff. Thanks again to Ola who served us.

Servicio muy atento. La comida muy correcta, en especial, los calamares eran excelentes. El precio dentro de lo normal para ser un lugar céntrico en temporada alta.

Great place for good Italian food! Friendly staff and fast service!

Great service. Quick serving of dishes.

If you visit Edinburgh at least for one day, this is a MUST visit. Perfect food, huge pizza, pasta that should be illegal, whatever you choose, is just brilliant, super kind, fast, nice and even funny staff, vibrant atmosphere, large portions. Just go. Make a reservation and just go. You won't regret.

Fantastic food, dropped in when passing by.

wonderful staff and amazing food and drinks

Ola was our server, she was very kind and helpful and made our experience great!!

Repas en famille le soir Le personnel est très sympa mais rien n’est bon On a pris des salades pour les parents et des pâtes pour les enfants Les salades étaient quelconques et finalement bien chères Et les enfants n’ont pas fini les plats

We visited here on a Friday night during the festival. Despite this we had a great experience. Our food was very tasty and we received absolutely superb service from our waiter Gabriel.

Had a table booked last weekend and they cancelled it because of a flood! Try to get in this evening and they would not let us sit down because the kitchen was closing in nine minutes and they would do takeout only! And the restaurant was completely empty

Pretty standard food offerings and good for when your in a pinch. Mainly let down by the staff and general atmosphere, took about 30mins to get the bill and we had to go to the staff at the desk to pay because we were just being ignored

Ola was a great host, food was lovely

Tasteless kitchen and soulless waiter surely cooled by much too strong air conditioning! And we are obliged to tip for this type of service. I don't like this way of doing things!

The food was ok. The a/c was blowing cold and so was the waiter , that ‘s why his tip flew out by the window. Too bad!!

My grandsons only place to eat after rugby (even if today was the Murrayfield tour and not a game). Great service again from Janos who welcomed us at the door and looked after us during our meal. We were made to feel very welcome and valued customers.