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4.1

Based on 6.681 opinions finded in 3 websites

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Nº 1614 in 2913 in Edinburgh, City of

Nº 99 of 149 Italian in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..spaghettilasagnamustcarbonaracalzoneoldtomatocheesecookedsaladbolognesepizzachickenpastagarlic

comment_iconOpinions

A beautiful restaurant, and what distinguishes the restaurant is the good service and delicious food

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Abdulla Aldhaheri . 2024-12-23

MORE AT Google

Warm and fast service. Nice places and well located. The dishes are simple but good. I recommend!

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Milae . 2024-12-22

MORE AT Google

Great place to eat. Very nice staff. We were helped by Levente who did his job excellently. The menu was also very good, with some great special Christmas options.

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Milou . 2024-12-21

MORE AT Google

Had a great dinner at Bella Italia! There were a lot of gluten free options available and the pizza was good! Also great service by Levente:)

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Iris Feijen . 2024-12-21

MORE AT Google

Levente was really nice. The pasta was good and the drinks are nice.

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Mara Cerfontain . 2024-12-21

MORE AT Google

Our waiter Levente made sure our evening with a group of friends was very appetizing and in Italian style. Would come here again!

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Cas Hilke . 2024-12-21

MORE AT Google

Good food, nice views and our server Levente was a very nice guy!

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Wessel1271 . 2024-12-21

MORE AT Google

We went to this Bella Italia as a party of three. Service was OK, food was average, spaghetti and meatballs was very poor. Food came out far too quick the three of us said the food reminded of tesco ready meals. Never worth the price paid. Sneaky 12.5 percent service charge added on automatically.

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neilbLiverpool . 2024-12-19

MORE AT TripAdvisor

We were here December 18 and December 19. We had a great experience at December 18. That’s why we came back at the second day. We came at December 19 around 4:50 PM. We were served by a dark long hair lady wearing glasses, and graded by a long hair man with earrings. I did not feel comfortable when they set us. The service was extremely awful. I did not get my water this whole entire time, and I clearly ordered it when did my order. When she served us cocktail, she dropped the glass very heavily on our table. We were not offered for any cheese when we had pizza. The food was not bad. But clearly it has created a service failure.

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Chenfei Xia . 2024-12-19

MORE AT Google

Price performance ratio bad. But nice in itself.

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Felicitas . 2024-12-18

MORE AT Google

The portions are very small and too pricey for the portion size.

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Hannah S. . 2024-12-17

MORE AT Google

Thank you Levente for looking after us so well. The food was amazing, service superb. Definitely will be back.

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Andrea Hobson . 2024-12-16

MORE AT Google

Lovely Christmas vibes and Dorka was a shining star. Cool hair and glasses and she handled my mother and cousin fighting over the bill very professionally. Cool, calm, and collected. We love u! Would give 6 stars if I could.

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ims . 2024-12-16

MORE AT Google

Amazing food and amazing service by Levente!!

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Megan Paige . 2024-12-16

MORE AT Google

Quick service, very kind waitress (go Dirka!) and lovely food. Would definitely reccomend!

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Amber C. . 2024-12-15

MORE AT Google

Five stars for food, atmosphere and our amazing waitress Dominica

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Rachel Moss . 2024-12-14

MORE AT Google

The service was simply incorrect. Disrespectful. They did not understand we wanted to share dishes. For sharing a pizza they brought us a tiny coffee plate, just uncomfortable.

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Júlia Huguet Herrero . 2024-12-14

MORE AT Google

Great food and drink. Excellent service from Levente - thank you!

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Faye Wallace . 2024-12-14

MORE AT Google

Very nice lunch or diner spot. Great Italian food. Our waiter was Levente, a very kind guy, who made us come back for the second time.

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Robert Schwarz . 2024-12-14

MORE AT Google

Levente was wonderful! Super quick service and lasagne was LOVELY!

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Abigail Davis . 2024-12-14

MORE AT Google

A splendid meal. The venue was clean and tastefully decorated, the staff inquired about allergies, extra parmesan or sauces were offered and the meal was of satisfactory size and tasted like a good Italian dish should! Dominica was very polite, engagind and accommodating. 10/10 would dine out again.

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Thomas Palfrey . 2024-12-13

MORE AT Google

Really nice food and great service. Dominika was very attentive. Thank you all

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Daniel Brothers . 2024-12-13

MORE AT Google

Staff very amazing (Levente is the name of the person)

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Davide Bresciani . 2024-12-13

MORE AT Google

Had a lovely meal, Dominika was very friendly and helpful.

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Jacqueline Henthorn . 2024-12-13

MORE AT Google

Dominika was great and friendly, allowed us to sit where we wanted and told us where we could feel warmer. Checked if we were okay during the meal too! She had a great energy and made us feel so comfortable.

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Ellie Spicer . 2024-12-13

MORE AT Google

Warm and beautiful places and dorka and ramone are very kindly and helpfully!!!!

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ΓΙΩΡΓΟΣ ΦΑΦΑΣ . 2024-12-13

MORE AT Google

Everything was brilliant, Dorka and Ramon were very kind and helpful!!!

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Tassos Barbas . 2024-12-13

MORE AT Google

Dominika was a fantastic server and the food was excellent highly recommended 😁✌️

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Paul Thomson . 2024-12-13

MORE AT Google

Our server Maria was lovely and friendly and took care of us

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Josh Barrett . 2024-12-13

MORE AT Google

Chose this restaurant based on its google score but very overrated, food is very average and expensive for what it is. Staff is friendly though :)

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Natacha Rossi . 2024-12-13

MORE AT Google

Serving was very good by Maria.

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Daniel Batchelor . 2024-12-13

MORE AT Google

We went on holidays and Dominica gave us such a great experience at this place, so kind. Thank you so much. If we come back to Edinburgh, we will repeat on this place for sure.

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Paula Navas . 2024-12-13

MORE AT Google

Very nice meal served by Maria.

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Linda Short . 2024-12-13

MORE AT Google

Maria made sure our food was served asap and took care of us

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Emma Grace . 2024-12-13

MORE AT Google

They have quality, gluten-free food, very good and plenty of options. I recommend it for celiacs and non-celiacs

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Daniela Perez blanca . 2024-12-12

MORE AT Google

Tasty Served quickly and reasonably priced

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John Keane . 2024-12-10

MORE AT Google

Great place to have lunch!! Meatballs were amazing and view is really nice. Ramon was excellent !

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Bianca Veloso . 2024-12-09

MORE AT Google

Maria was our server and she was the best. Very attentive and pleasant. Great addition to the restaurant

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annette oleary . 2024-12-09

MORE AT Google

Very well located place in royal mile, good food and very good service! If you are Spanish ask for Ramon who is from Seville and is top👌🏻

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Julian Robledano . 2024-12-09

MORE AT Google

Absolutely amazing food and service. We eat in the North End of Boston, the Italian section of the city, and this meal was at least as good as any we have had there. Service was perfect. They were nonstop busy but we never felt rushed.

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Diane B . 2024-12-08

MORE AT TripAdvisor

Dorka was absolutely amazing! She had great customer service and food was great.

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Aileen Fiallo . 2024-12-07

MORE AT Google

Service was quick. Food was hot & delicious. Dorka was friendly, polite and attentive. She made sure we had everything we needed. Thank you!

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jennypenny52z . 2024-12-07

MORE AT Google

Very good Italian food and remarcable service. Ramon is very nice and a great professional. We really enjoyed it!

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Alberto Calleja . 2024-12-07

MORE AT Google

Lovely food and service. Ramon was polite and friendly. The restaurant was looking cozy with all Christmas decorations.Definitely recommended!!!

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Ana Garrido . 2024-12-07

MORE AT Google

Sudden dislike to the restaurant duty manager (don't usually judge a book it's cover but this evening had too) when they give off a terrible vibe... He didn't seem to be focused where he was... Meatballs were dry and not mixed with any sauce/spaghetti; ice cream was served in what looks like a glass rather than a sundae glass... Disagree with surcharge being added as the service didn't meet that requirement... Been here before and it's been wonderful... would I come again? Will let you know on our next trip...and a group of ladies were not happy with the duty manager which kinds of put the icing on the cake - review before mine. Top and bottom it doesn't cost anything to have manners.,

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Caroline Higgins . 2024-12-07

MORE AT Google

Food was awesome! Our Waitress Dorka was very attentive and appreciated our speediness in ordering on a busy Saturday night.

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Geena Capitini . 2024-12-07

MORE AT Google

Absolutely disgusting service from the manager his attitude was appalling he had an aggressive manner towards myself and family would highly recommend people avoid this restaurant 06/12/2024

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Leigh Brown . 2024-12-06

MORE AT Google

Our server, Dorka, was especially good! She made excellent recommendations that made our meal delicious!

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Rodney Estes . 2024-12-06

MORE AT Google

The food was alright, had good allergy friendly options. Atmosphere was cozy and a good reprieve from the weather. Although the space was packed, the service was fast. Dorka had great service.

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Honour Iversen . 2024-12-06

MORE AT Google

Great food and service despite being a busy Friday evening.

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Chris Iversen . 2024-12-06

MORE AT Google

We had a great experience with Dorka and the whole team at Bella Italia! The food was incredible and the atmosphere was great!

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Natalie Gonzales . 2024-12-05

MORE AT Google

Dorka was a wonderful server - just the right amount of attention.

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carol gonzales . 2024-12-05

MORE AT Google

The service in the evening was quick and professional from the waiting and kitchen staff. Food was presented very well, and tasted delicious.

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Conqueror_NI . 2024-12-04

MORE AT TripAdvisor

Food was OK. Very overpriced. Spaghetti with a tiny portion of bolognese. Drinks very expensive. Then they slyly stick 12.5% service charge on the bill. Wouldn't recommend.

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FTM . 2024-12-03

MORE AT TripAdvisor

Levente catered to our every need, great experience

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Benjy . 2024-11-30

MORE AT Google

Levente was a great server and both the food and drink were beautiful, would highly recommend

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David O Donovan . 2024-11-30

MORE AT Google

I had the unfortunate experience of dining at this restaurant, and it was nothing short of a disaster. While the food may be decent, that's the only positive aspect. The service was non-existent, and the staff treated us with blatant disrespect. It’s clear that they have no regard for their customers—being discriminatory and rude seems to be a part of their standard practice. To make matters worse, they charge a service fee, yet offer no service at all. The only thing they did was bring food from the kitchen to the table. That’s not service; that’s basic functionality. If you're going to charge a service fee, at least show some respect for your customers and provide what you're charging for. This place is a disgrace to hospitality, and I won't be returning. There are plenty of restaurants that treat their customers with dignity and respect, unlike this one.

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Maitha AlNaqbi . 2024-11-29

MORE AT Google

I had a disappointing experience at this restaurant. The service was subpar, and the staff were unprofessional. The staff were rude when taking our order, and they refused to engage in a polite manner. The wait time was also incredibly long, especially since the server took forever to return to our table and no one else offered to assist in the meantime. Overall, the poor service overshadowed the meal, and I would not recommend this place based on my experience

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SK Aln . 2024-11-29

MORE AT Google

Pleasant and enjoyable. Friendly staff, Dorka served us she was polite and friendly thank you.

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Rose Draeger . 2024-11-28

MORE AT Google

Had a lovely evening meal, served by Cameron. Fantastic service and incredibly attentive towards my nut allergy. Very friendly and asked us about our day. Highly recommend the risotto.

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Lauryn . 2024-11-27

MORE AT Google

We had the pleasure of being served by Dorka, such a lovely vibe and great food

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Sian Williams . 2024-11-27

MORE AT Google

Amazing food service from dorka and atmosphere

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Georgie Moon . 2024-11-27

MORE AT Google

Really great food. Great festive atmosphere and the server Dorka was really helpful and friendly.

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echelonpatrol . 2024-11-27

MORE AT Google

Maria is very kind person,I and my family had a very good time in this restaurant

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Asano Susaki . 2024-11-27

MORE AT Google

Enjoyed the Vegetariana pizza and the Affogado at Bella Italia Edinburgh! It was delicious and the service by Mariá was exceptionally fast. We also enjoyed the view in the lively Old Town.

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Walla . 2024-11-27

MORE AT Google

Had delicious pizza (great meatballs, airy crust and rich tomato sauce) and appreciated the quick & friendly service by Maria. Restaurant is nicely located and has a good atmosphere.

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Luuk van de Lisdonk . 2024-11-27

MORE AT Google

Great food and lovely service from Maria

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Frays Robinson . 2024-11-27

MORE AT Google

The food was very good! The service person Maria was very accommodating and friendly. However, it was very cold in the restaurant itself. But I would always come back.

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Esther Burkhardt . 2024-11-27

MORE AT Google

Good was great service was great we were served buy levente and had an overall really good experience

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Thylakoto . 2024-11-25

MORE AT Google

We had a good time, nice ambience and perfect food. Also is Levente a pleasant waiter.

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karo kil . 2024-11-25

MORE AT Google

Amazing food,perfect atmosphere ,excellent service from Levente, Thank you guys !

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George Stouraitis . 2024-11-25

MORE AT Google

Levente and the food were great! Definitely would recommend for a delicious casual dinner!

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Kate Kabat . 2024-11-25

MORE AT Google

The spicy sausage pasta was sooo so good and flavorful! And Cameron was the BEST server ever. We loved having her!

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Victoria Lassinger . 2024-11-25

MORE AT Google

Great food, cozy ambiance, and excellent service! Bella Italia offers authentic Italian dishes full of flavor. Dorka was incredibly friendly and made our experience even better. Highly recommended 🙌🏼

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Ranganath Banerjee . 2024-11-25

MORE AT Google

Cameron was such a lovely and helpful server and the food was lovely <3

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Anna Bayne . 2024-11-25

MORE AT Google

Fast and efficient service by Maria, very pleased with the atmosphere as well.

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Gitanjali Nautiyal . 2024-11-25

MORE AT Google

Great meal ... service from Maria was fantastic

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Mike Mcveigh . 2024-11-25

MORE AT Google

We had a great experience at Bella Italia, thanks to Maria's very friendly and attentive service and the delicious food. The overall service was excellent and efficient.

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Jessica Cantilino . 2024-11-25

MORE AT Google

We had a great time at Bella Italia, Maria was friendly and delivered our food quickly!

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Livia Cantilino . 2024-11-25

MORE AT Google

Cameron was amazing and made us feel so welcomed!

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Catherine Adams . 2024-11-25

MORE AT Google

Very tasty and big pizza peperoni, nice calzone and a lovely atmosphere in the heart of Edinburgh ❤️ Thank you Levente for your service!

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Φρειδερίκη Μαρδά . 2024-11-25

MORE AT Google

Great food, lovely atmosphere and Cameron was amazing!

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Islay Fraser . 2024-11-25

MORE AT Google

My food was amazing and i really enjoyed the service she was so welcoming and let me and my mum have a great experience during our time here. Maria was an amazing server to us and we are excited to come back

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Angelina Helbig seichter . 2024-11-25

MORE AT Google

Excellent service from Levente, excellent food

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Brahin Hermosillo . 2024-11-25

MORE AT Google

Seventeen was attentive and very professional, a credit

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Adrian Colley . 2024-11-25

MORE AT Google

Dorka was very kind. She was a great server! I highly recommend!

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Mariana Castillo . 2024-11-25

MORE AT Google

I had the best Pizza and service. Dorka was so kind, and she gave us tips and tricks for Edinburgh. The service was top-notch, and she was on top of her game! I would highly recommend this restaurant.

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Michael Salih . 2024-11-25

MORE AT Google

Maria was a great server and made me and my daughter very welcomed

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Lisa H . 2024-11-25

MORE AT Google

Lovely meal visiting from London, Dorka was a great host.

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Charlie Hills . 2024-11-25

MORE AT Google

Dorka was an amazing server! Very sweet and made our dining experience great. Food was delicious. Highly recommend!

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Daisy Castillo . 2024-11-25

MORE AT Google

I stop there every year I come. Everything is always perfect. Cuisine, atmosphere and service.

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François D. Cr . 2024-11-25

MORE AT Google

Food was delicious and service was great! We ordered the ultimate calzone and the bolognese pasta. The calzone is HUGE and the bolognese is light and made dairy free. Our server, Maria was very attentive and sweet. Loved it!

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Alma Villanueva . 2024-11-25

MORE AT Google

Food was lovely ... Maria was excellent ....

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Julia McVeigh . 2024-11-25

MORE AT Google

Dorka was amazing! And our food and and delicious as well 10/10 recommend

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Abigail Castillo . 2024-11-25

MORE AT Google

My husband and I had a lovely meal tonight at Bella Italian. I am gluten sensitive and our server did a great job pointing out everything that I could eat and she recommended several sauces that made the food pop! I want to give a special thanks to Dorka for the wonderful attentive service and her advice on what to see in Edinburgh! She made our first night in town very special!

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lal Johnson . 2024-11-25

MORE AT Google

A very great establishment, a special thank you to Maria for exceptional service!

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Max M . 2024-11-25

MORE AT Google

We visited Edinburgh for my son’s graduation. We found Bella Italia across from where we stayed. The food is excellent and Cameron, she is very attentive and helpful. We enjoyed very much!

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K K . 2024-11-25

MORE AT Google

We waited 10minutes to be seated , every waiter were looking at us and they didn’t care about us because they were waiting for the clients to leave to sit us even if most the tables were not occupied . They didn’t tell us we had to wait and it was very long . Once seated the waiter was very rude , he was making fun of us because we are tourists he was whispering so we didn’t hear and understand what he said . The food was ok but not worth for the price. When we ordered , the waiter was five feet apart and still whispering to us ( he knew how to talk because we heard him talking to other people ) and he was speaking with his hands to say no because the dishes on the card weren’t available . He didn’t even said no , he was just looking at us like 👎 . He was very unfriendly , was not smiling and it made us very uncomfortable. Once we finished he speeded us to pay so we don’t notice that he added a 7£ service charge that was supposed to be OPTIONNAL . What a shame! The service was a ZERO . I do not recommend this establishment at ALL.

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Cindy Artys . 2024-11-22

MORE AT Google

We visited here after a day of sightseeing. We were seated quickly and service was friendly. The food was okay but a little overpriced for the portions we received. The cocktails had more of a fruit juice taste as opposed to any alcohol. Very busy restaurant but nice and clean.

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Mrs G . 2024-11-21

MORE AT TripAdvisor

Nice and welcoming place, shame it wasn't heated well. We were cold throughout the meal. Both pizza and pasta are good :)

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rosalba ros . 2024-11-18

MORE AT Google

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