Gino D'acampo Restaurant Quayside in Newcastle upon Tyne

Me and my wife had an amazing time here in Newcastle! Our server was called Lucy! She was so kind and welcoming! Kept topping up our wine and made sure we were okay! Her along with the amazing food and atmosphere really made our trip here worthwhile! The food was really well priced and would definitely come here again! Amazing place!

Thought a Tuesday night treat was in order, travelled from Sheffield. Wasn't too busy at 8pm and the staff were great. Alas the food quality was nowhere near as good as previous restaurants in Leeds and Manchester. The salmon was over cooked and the veal seemed to be deep fried. Never had a problem with any other gino restaurant, hoping they were just having a bad day.

Good food,nice atmosphere and excellent service from Isabel who made you feel very welcome.

Fabulous little lunch with great service

Excellent service and fantastic food. Isabel was the perfect waitress. Polite and friendly

Lucy was amazing and catered for our needs. Will definitely come back

We had an amazing dining experience at Gino’s, which has quickly become our favorite Italian spot in Newcastle. We tried the Frutti di Mare and Margherita Pizza, and both dishes were made to perfection! Our food was prepared without alcohol to meet halal standards, and the seafood was incredibly fresh. The ambiance was stunning, with a beautiful setting overlooking the iconic Tyne Bridge by the river—truly a feast for both the palate and the eyes. Highly recommend for anyone looking for authentic Italian food in a gorgeous location!

First time at Ginos on Friday night! Great vibes from the minute I walked in. The bar was busy but it didn't take long to get a drink while we waited for our table. First rime viewing the menu and there was plenty to choose from! I got the beef ragu arancine balls which were delicious. Chicken stuffed with Mozzarella, sundried tomatoes and pesto sauce....... BOSH! I personally loved the food and the restaurant! I'd happily go back next Friday! Thanks Gino you dirty D'Acampo for an excellent night.

Hello I visited last week for a birthday, we asked for the waiter to sing happy birthday as we were celebrating, they said they’d bring it when we’d ordered desserts He did not when we left after I’d explained her responded with “it’s just one of them things” no apologies or anything it was very disappointing.

Lovely meal and good relaxed atmosphere. I came here alone and didn't feel awkward at all.

As much as I wanted to enjoy my first experience at one of Gino's restaurants, I was unfortunately disappointed by what I suspected would be mediocre food with mediocre service. The menu was uninspiring - some classic Italian dishes you'd expect from any retail chain so I opted for a cheeseburger simply because I thought that's always going to be good. Sadly not, the brioche bun was heavily charred with grill lines, the bland patty overcooked and the cheese slice burnt to a husk. The lettuce and tomato that would usually be in the burger were served on the side and the tomatoes weren't the freshest. Even the chips were undercooked and the side of spinach I ordered in an attempt to balance my meal was literally just wilted spinach with no flavour. I should mention that my server never asked how I'd like my burger cooked and with retrospect, I could have volunteered that I like them a bit pink but it slipped my mind when ordering. I would have said something to the team had someone come to check on me but they didnt, even though I tried signalling to 2 different members of wait staff, I just couldn't get their attention. It was busy in the restaurant and after travelling to Newcastle from London that day, and waiting to enjoy a meal before bed, I didn't have the energy to wave someone down and send food back. Sadly like most celeb restaurants, this feels all style and no substance. The score balanced out a bit because it was clearly busy and I was dining alone but still, I spent 60 quid on 2 courses, a side and 2 drinks so would have liked this to be better.

La comida era promedio, definitivamente no valía la pena el dinero, el personal de espera era desatenta, llegó a las 7 , se fue a las 9 . 30 . 2 . 5 horas para una comida de 3 platos es terrible.

Great food and excellent service. We were well looked after by Jacko from the moment we entered the restaurant. A perfect place for a special celebration.

Made the mistake of ordering steaks, ribeye and fillet. Both costing £40 plus and very tough. This was very disappointing when splashing out for a special occasion.

Gran ubicación, ambiente encantador y servicio muy atento. Lucy que nos sirvió era encantador y muy servicial, 2a vez ha sido y volvería de nuevo

Well worth a visit. Excellent food, staff and ambience

Everything was perfect . I had a birthday lunch could not ask for more.

Como de costumbre la comida aquí era excelente. No puedo culparlo. Sin embargo, el chef está constantemente navegando en sus teléfonos móviles, jugando con sus barbas y picando. En ningún momento se lavaron las manos. Si quieres una excelente comida con un lado de gérmenes, este es el lugar para ti. El personal de camareros en ningún momento preguntó cómo estaba nuestra comida, pregúntenos si queremos más bebidas. También tuvimos que llamar a un miembro del personal de espera para pedir nuestras bebidas y comida, ya que habíamos estado esperando 15 minutos desde que nos sentamos. Nos alojaremos dos noches, pero no vamos a comer aquí mañana por la noche.

Love this place, and it is my favourite restaurant in Newcastle. Food is always great Update...... Went again on January 22nd. Totally different experience, and food was not at usual standard. Did email the restaurant, but disappointed that I got no response. Don't think I'll be going back in a hurry. The prices have gone up beyond industry norms too. Sad Update 2..... Been going back for a while, and service is fantastico again. Stefan is our favourite server, and the management is brilliant. Love this place. View, food, service Update 3 😊🤣. Went again November 17th. Dear oh dear. Pricing has made this place a ghost restaurant. Very few diners. £25 for a chicken breast with no sides. £10 for deserts. These are fine dining prices, but the restaurant is not. Really can't justify paying this price, even if the service is great. Looking at other reviews, it seems I'm not alone with my opinions.

Elliana was very receptive to the privacy I needed due to work commitments but checked in regularly! Excellent!

Elliana and Jacko were 5star thank you to the whole team

Lovely clean and views are amazing especially t night

Food, Drinks and service was all amazing! We were served by Lucy who was absolutely great and we truly felt looked after! COD was perfectly cooked and the meatballs had just the right amount of kick! Well deserved 5 stars, not our first time here and it certainly won’t be the last!

Sinceramente, la mejor comida que he tenido. Mi primera experiencia de auténtica cocina italiana cocinada a la perfección y servida con una enorme sonrisa. Todo el personal fue brillante, en particular Jacko, Niyas, Wayn, Rymondo, Salvo, Erjon y Harriett que eran excepcionales. Además, la comida salió increíblemente rápido. No podría recomendar este lugar más!

Quite honestly the best meal I have ever had. My first experience of true, authentic Italian cuisine cooked to perfection and served with a huge smile. All the staff were brilliant, particularly Jacko, Niyas, Wayn, Rymondo, Salvo, Erjon and Harriett who were outstanding. Couldn’t recommend this place more!!

The restaurant is great, I’d say every dish is equally high quality. Leo was our waiter, he was great. Josh in the hotel staff went above and beyond to help us with our newborn son.

On Saturday the 9th November I dined at Gino's, and once again, I was reminded why this place has become one of my favourite dining spots. From the moment I walk in, the exceptional staff made us feel welcomed and valued- this points towards Jacko, he is so honourable in the way he does this. I bring my elderly mother with me, and she is always greeted with such joy and care, this pleases me. His warm smile and attentive service sets the tone for a delightful evening. The team at Gino's always goes above and beyond to ensure that guests have a fantastic experience. I’d also like to mention Lucy. Whether it's recommending dishes, refilling drinks, or checking in to see if everything is to my liking, Lucy and Jacko’s dedication to customer service is evident. It’s refreshing to see a staff that genuinely enjoys what they do, and this creates a positive atmosphere that enhances the overall dining experience. We LOVE this restaurant and we are so pleased we can leave a great review for Ginos.

Steak and side dishes very tasty, decor and atmosphere very melow, we will be bk asap

Really accommodating staff and great food

Lovely restaurant, lovely location and view, staff excellent and attentive. Food was above average, well presented and reasonably priced. Would recommend.

The food was amazing!! And the service made the evening, Leo you are the best!! Thank you

Lucy was great, had a smile the whole time very welcoming :) I was dining solo as I'm travelling down to London and had a stop over in Newcastle on the way for my Birthday and it sometimes can be daunting dining alone but the atmosphere was nice and chill. Food was lovely and Lucy recommended one of the main dishes as I was finding it hard to choose just one! And it was fabby! Thanks again Lucy and the restaurant team one happy lass! Xo all the best definitely be back in future!

Extremely poor experience, served my clearly pregnant friend an alcoholic cocktail instead of the mocktail she ordered and continued to deny it instead of apologising or even checking. Staff very rude and dismissive, particularly the manager Joe, even though she was very polite about it. Just told to go home and have some water even though my friend was lightheaded, dizzy, distressed and concerned about baby. Would absolutely give it a miss if you have any allergies, intolerances or dietary restrictions.

Had Lucy as our server- she was so lovely!! Food was delicious.

I really wanted to like this place but sadly couldn’t. The service was great but a bit slow. What got me was the food. I ordered salad which sadly I saw produced from a bag which shocked me! It was very vinegary and unfortunately left me with a terrible stomach. The chairs were a bit worse for wear also which was disappointing. Unfortunately I won’t be back I’m not sure my stomach could handle it. Sorry!

What a lovely meal. Food was service was perfect ( thank you Lucy), food was delicious and the view of the river fantastic.

Is really good and the waitress are really nice :)

Good food and staff. Will definitely coming back!

Wonderful restaurant overlooking the river, delicious food and courteous staff.

Customer service bad but food great

Lovely food. Leo was a great server.

Amazing location, view, and food.

Food and service off Leo was amazing thank you.

Family dinner,had a great time.

Great place and super friendly service. Leo our server was fantastic! Food was amazing, lovely night and highly recommend 🙂

We went for lunch the place is nice. The service was amazing, but it was a bit slow , but they still served us well. And the food was good 👍

Excellent experience for our night in Newcastle, well done Lucy and the rest of the team

Lucy was an excellent waitress - she went beyond the call of duty and found me a vegan dessert! Can’t fault her. The only thing I’d ask for is a vegan main that doesn’t burn your entire mouth off. And maybe more that one vegan main. And stick the lovely vegan sorbet on the menu.

Isabel was lovely! Food was amazing. Looking forward to coming back

Stayed 3 nights so had 3 breakfasts, 1 room service meal & 1 meal in the restaurant. The food is delicious & service is great. Shocked to be charged an extra 10% optional service fee on the £5 room service tray charge but they did remove it when asked.

Very attentive staff, very gregarious ambience. Definitely shall be back again.

Staff were great, Lucy was our server and did a fantastic job.

Me and my partner attended for my 22nd birthday and what a meal it was. Food was phenomenal and they even sang happy birthday to me whilst serving my desert. Highly recommend!!! Our waitress Lucy was great!!

First time dinning in this restaurant , service was first class thanks to Lucy, food was very good and presented well. Would recommend giving this place a try.

Anjali is an absolutely fantastic waitress

Lucy was absolutely amazing and very attentive all night! Very impressed with food and service🤍

Great food as usual and top service by Anjali. Been to this restaurant many times and everything on the menu is great. Service is always first class.

Lucy and the team were wonderful. Great service and the food and ambiance was amazing. Gluten free bread and pasta was inspired.

Great service. (Anjali) Steak was spot on.

Anjali was first class, great food, great service, company was so so tbh

It was a very busy Saturday night and so service took longer than expected. However, Leo, our waiter, was super efficient, pleasant and made us all feel at ease. The food was tasty and well presented. We had a gluten free member of our group and their pizza was unpleasant and seemed to be swamped in tomato based sauce making it inedible. Leo saw to it that it was taken off the bill and replaced with a free dessert and glass of wine followed by limoncellos for all of us. We were very happy. Thank you Leo.

I love this place. The food is delicious, the cocktails are great, and the staff is very welcoming. But most importantly, they’re dog-friendly🥹 They allow dogs on one side of the restaurant, which is great. It’s the first dog-friendly restaurant (not a cafe or pub) I’ve found in Newcastle that allows dogs inside. Definitely one of my favourite places here.

Underwhelming at best. The food was plain and dry, and the wait time was painfully long—both for someone to take our order and for the food to finally arrive. Not the Italian experience I was expecting! And to top it off, my daughter was sick a few hours later. Definitely not recommending.

Underwhelming at best. The food was plain and dry, and the wait time was painfully long—both for someone to take our order and for the food to finally arrive. Not the Italian experience I was expecting! And to top it off, my daughter was sick a few hours later. Definitely not recommending.

It was a very busy Saturday night and so service took longer than expected. However, Leo, our waiter, was super efficient, pleasant and made us all feel at ease. The food was tasty and well presented. We had a gluten free member of our group and their pizza was unpleasant and seemed to be swamped in tomato based sauce making it inedible. Leo saw to it that it was taken off the bill and replaced with a free dessert and glass of wine followed by limoncellos for all of us. We were very happy. Thank you Leo. Unisex toilets?? Simply, no. I had to ask a gentleman remember to close his cubicle door in future as another young woman thought it was vacant and walked in on him and she was mortified.

Always a great time at Gino's. Great service, super good food.

Lucy was our host at Gino d’Campo in Newcastle. The food was delicious with a couple of small issues. Lucy was amazing with our large group. She was gracious, focused and nothing was too much trouble. A total gem, who was solution focused and a great service ethic. The team are lucky to have her on board

This restaurant is all fur coat and no knickers. The food was incredibly bland. I had lasagne and it tasted of tomato and grease, no other flavours at all. My partner had chicken escalopes and again we were extremely underwhelmed. Staff are very friendly. Though forgot our drinks and had to be reminded, but otherwise they're all nice. The location and views of the restaurant are very nice. But all things considered, if you're here for a celebrity name and an Instagrammable decor, this won't disappoint. But if you actually want good food at the same time, run a mile.

Great dinner with very attentive staff (especially Lucy). Food was delicious and atmosphere was busy for a Wednesday evening. Recommend booking!

We went out for a nice treat on Tuesday night. Lucy was fabulous. Very attentive and lovely to talk to. All the food was amazing as usual, and the service we received from Lucy was exceptional. Cant wait for the winter menu!

Food amazing Service amazing Unfortunately very loud as no soft furnishings so rather noisy when busy

Beautiful setting, sorry to see the pate had been taken off the menu this time, it's one of our favourites, despite that, we enjoyed our meal very much

Had an amazing meal with amazing service!!!! Anjali was especially nice, so friendly and made our meal even better!!!! Would highly recommend

Isabel was very friendly and a great host

We were served by Anjali, she was very warm and welcoming. Very professional. We absolutely loved the food and ambience!!

Chicken food was very good tasted

A nice restaurant atmosphere, an inadequate menu, ordinary food.

Great place, lovely meal and very friendly service

A good menu to choose from and we had some really delicious dinners The pizza was good and the risotto. Delicious wine that makes you drink alot

Great meal in a lovely riverside, light and tastefully modern setting. Nice spot for drinks at the bar before dinner whilst we waited for our party to arrive. Good choice on the menu from Italian staples through to good level restaurant alternatives. Brilliant service from our waitress Lucy. Great evening all round. Would recommend.

Really lovely settings, fantastic food and friendly service. First class

Great service, high quality and recommended Service by Leo the best

The food is ok, we tried ravioli, fries, burgers, it is ok to good, service is great, but can improve their menu

Lovely atmosphere, amazing views. Staff lovely and food really good for a lunchtime!

Lucy was fantastic . Service was second to none . Food was beautiful- best food we have had in ages . Will be back!!

Food was amazing, Lucy was such a friendly and attentive server!

Lucy the waitress was very friendly and polite. Food was delicious!

Great food,superb service specialy Katherin👍 thank you making our stay always special 🙏🙏🙏

The reception was welcoming and precise. The food was great! We were served by Isabel. She was very friendly, polite and good mannered. She ensured we were comfortable all through our dinner time. Kudos to Isabel! and Kudos to Gino d'acampo Newcastle.

Worth it! We went there for dinner. The atmosphere was nice. Amy provided the best service and responded to any requests perfectly. Super!

Very bland food, costs too much and we absolutely hate service charges its so rude. It's like you think, we are already overcharging, they might as well pay the service charge too. Only went as part of a group for a birthday, wouldn't normally do these celebrity restaurants as they're all bang average and won't be here in 5 or 10 years time.

Had a fantastic birthday dinner, really friendly staff and food was amazing.

Excellent food, excellent service, Lucy was wonderful <3

Great food, even better service! Isabel was top notch! She took care of our table and the evening was fantastic.

My wife and I were excited to go to Gino’s restaurant, particularly having seen all the 5 star reviews, but were sadly left a little underwhelmed by the whole experience. We had the pork belly and ribeye, which were ok. Steak was a bit chewy, not what you typically expect for ribeye. But it was the service that swayed me to write this review. It was great to begin with the waitresses taking great care of us. Once we were served our dinner we appeared to have been swapped over to the waiter, who I can only describe as being like a petulant teenager. Having taken our plates almost as we were eating, we were left waiting for the desert menu. A waitress eventually brought it over but we were left an age again before our order was taken, the grumpy waiter providing grunts when he did appear. I don’t always leave reviews, but hoping this one leads to some feedback to the guy in question.

The food was really bland and unpleasant, it didn't taste good at all especially for the high price we had to pay. The chicken didnt taste good at all and it wasn't creamy, the pasta also tasted like it was pasta and catch up( it didn't even have Parmesan). We also ordered dessert which was really hard to consume as it had a lot of chocolate in It and it just felt like it was bought from a local job and was served. Overall I don't recommend it at all!!

Leo was an absolute superstar, his service is impeccable and he made us feel so welcome and special. Food fabulous, atmosphere brilliant, would definitely come again

Delicious food, fast service. No complaints.

Wonderful food and service. Anjali looked after me and made me feel very welcomed.

Lasagna was amazing Anjali was very go amazing service