Gino D'acampo Restaurant Quayside in Newcastle upon Tyne

My colleagues and I had a fantastic time at Gino’s. The pane formaggi was excellent. Leo provided us with exceptional service and we were treated wonderfully by the whole staff. I highly recommend this establishment to anyone in the area. Leo was very personable and gave us plenty of recommendations based on what we like. I always love it when a server goes above and beyond to truly make traveling magical. This is my second time dining here and I’ve been graced with Leo as my server both times. He is truly a gem and I cannot wait to come back.

Having planned to go elsewhere for lunch after checking in to the melia hotel (attached) we saw the Gino de campo bar and decided to just eat there. It was super clean with nice decor and as it was a nice day, even outside looked appealing. The pizzas were great, service was also brilliant and we thoroughly enjoyed the cocktails. Would return when next back in Newcastle

Food is always delicious in here, however only giving the service 4 stars on the basis that the managers spent more time talking while the more junior staff were absolutely ran off their feet (we couldn't fault our waiters) but st busier times the managers should be supporting their team and serving guests as quickly as possible.

Great food, service and atmosphere. Can't fault it.

Great gluten-free menu, excellent food and portions. Highly attentive service by our waitress Lucy, who couldn't have been any more helpful. Will return.

Awful experience from start to finish. After being seated, I asked if they had any non alcoholic wines, the answer was a blunt no. They did not even offer alternatives. The garlic bread was so dry, I had to ask for some olive oil to dip it in, to which the waiter plonked a whole bottle of olive oil in front of me. Mains were tasteless. At least pair the caprese salad with a basil dressing? Not just a dry salad... The waiter didn't have very good English or any personality. He never returned to ask how the meal was, needless to say, we left after the mains! Would not return. A shame, as it was a beautiful looking restaurant in a great location. Ultimately people want good food, which it wasn't.

Typical Italian style restaurant. Good, quick service

Fantastic afternoon tea. Great selection of savouries and sweets. Lovely atmosphere,

Fantastic food and superb service from our waiter Leo.

Went here for my birthday with some friends and we had a superb meal. We were well looked after by Lucy. One of our friends has an onion allergy and she made sure with the chef that our friend was able to have what he wanted but slightly modified.

Arrived late, 9.55pm after the rugby, we were staying in the hotel also. A lady offered us pizza or pasta, I took the pizza, which was nice, but maybe not my desired choice. We sat in the bar afterwards for a couple of cocktails 11.10pm to be told the cocktail maker/mixologist had gone home and it was just draught drinks… A bit disappointed really… We are back on Friday. I always give someone a second opportunity… 🇮🇹🍕🍸

I went for my friends special birthday, the ambience was amazing, food was lovely, staff couldn't do enough for you ...I will definitely be back ..oh and the added bonus lovely river view x

Fine dining, excellence service.

I had an amazing dining experience at Gink. The atmosphere was cozy and inviting, and the staff was friendly specially Patrick and attentive. The food was absolutely delicious — each dish was full of flavor and beautifully presented. Highly recommend the carbonara ! I can't wait to return.

I love this place! The ambiance is lovely especially at night, it’s glamorous and glitzy and open and bright! The service is faultless, they’re all friendly and efficient. Then there’s the food- it’s fresh and delicious. Not huge portions, just enough. They have excellent lunch deals and set menu’s as well as the main menu with plenty of choices. And it all seems to have the Gino touch! I would definitely recommend a visit to this quayside gem.

Beautiful wine , beautiful view from the terrace, overlooking the Tyne. Perfect for a catch up with my friend. Also dog friendly

The food is good for what is effectively a flash weatherspoons. But I wouldn’t probably have any reason to return. Fit out is nice. Staff are friendly. Could use a bit more of an eye for detail on cleanliness. The salt and pepper shakers, beer glass and table were all not properly cleaned at opening.

Had a lovely birthday meal at Gino D’acampo. Our server Isabel was very kind and made sure we had everything we needed, food was incredible.

We had the pleasure of dining at Gino's on Newcastle Quayside last night, and what an experience it was! From the moment we stepped in to the moment we left, everything was simply outstanding. The impeccably dressed Jacob (forgive me if I’ve misspelled your name!) was an absolute delight—charming, attentive, and with a sharp wit that had us laughing out loud throughout the evening. And the food? Out of this world! We indulged in both starters and mains, and with each bite, we wished the experience would never end. The fillet was melt-in-your-mouth tender, the fries were perfectly crisp, and my tuna tartare? Absolute perfection—I can’t think of a better word! The ambiance only added to the magic. The decor strikes the perfect balance between elegance and warmth, making the space both stylish and inviting. And the photo booth? A brilliant touch! Needless to say, a few goofy snaps were taken. We can’t wait to return—what a treat this place is!

Afternoon tea was the worst I've had. It was not worth the money.

My daughter and her partner went here on Saturday and said their food was inedible. They left most of the food and the chips my daughter was eating were taken away by staff. They paid and left after one course . Definitely not fine dining

Food expensive small portions....music played too loud

We recently celebrated my mother-in-law’s 50th birthday at Gino D’Acampo’s restaurant in Newcastle, and I have to say, it was an absolutely unforgettable experience! From the moment we walked in, we were greeted with such warmth and professionalism. The staff went above and beyond, ensuring we felt special throughout the entire evening. The ambiance of the restaurant is perfect for a celebratory occasion – stylish, yet welcoming. The menu was full of mouthwatering Italian dishes, and everything we ordered was simply delicious. Each plate was beautifully presented, and the flavors were on point. The wine selection was also fantastic, offering a great variety to complement our meal. The service truly stood out. Our server was attentive without being intrusive, always making sure our glasses were full and that we were enjoying our food. They even surprised my mother-in-law with a special birthday treat, which was a lovely touch. It made the evening feel even more personal and memorable. All in all, Gino D’Acampo’s Newcastle is a top-notch choice for any special occasion. The food, service, and atmosphere combined to make it a perfect setting for celebrating my mother-in-law’s milestone birthday. Highly recommend it!

I was in two minds to use this as it was in the same hotel I was staying in and there are plenty of good restaurants in the vicinity. I’m glad I did. Sat on my own, the Maître d' looked after me and adapted some of the dishes for a more authentic five course Italian approach. The food was excellent; the kitchen is obviously talented. I’m really glad I used the storm as a poor excuse not to go any further.

Great food with very nice staff

Visited with my husband and our five year old niece for afternoon tea. Spoke to staff before and understood it wasn't a children's tea. Menu sounded lovely but was generally underwhelming. Some of the worst scones I've ever had. Service was incredibly slow and inattentive. Our tea trays were served with missing items... We paid for three of everything and did not have three of everything. Parking looks to be a nightmare but luckily we were dropped off at the door. Location has lovely views. Would not return for afternoon tea, but maybe would give it a second and final chance for Italian fare. If the service did not improve, could not justify returning at all.

Great menu good and atmosphere would definitely eat here again The service was quality but not quantity Had to track waitress down rather than being attentive Could have been a low staff night ?

Staff very friendly, we had pizza , crispy chicken , salted fries and a mixed salad all were absolutely outstanding. Well impressed

It’s a lovely restaurant in a really good position. It’s very clean,atmospheric and spacious. Staff member really attentive and pleasant (Lucy). The food was delicious

Really good night and the staff did a great job for a party of 38. Food came in good time, quality was good and service was spot on. Recommend to go.

Dined with 2 friends as part of restaurant week. Was busy which was to be expected. Starters came out instantly so obviously not freshly made to order. I had a well seasoned capresse which was a little lacking in mozzarella. I then had sausage pizza which again was decent - that took a little longer to come out so at least we can assume that was fresh out the oven. 2 of us chose tiramisu for desert - mine was almost frozen in the middle. It looked good and was moist but lacked any flavour other than cream. The decor was very uninspiring. Obviously it was dark outside so will look completely different when you can see out the windows. And lastly - unisex toilets?! Women have long seen the ladies loo as a place of safety. There were 3 cubicles. If I’d walked in and there’d been men stood at the sink I would have walked out. A very awkward looking bloke emerged from one cubicle and scuttled out without washing his hands. Another opened the door, saw it was mostly women and chose to use the separate disabled facilities. Just odd. Would I be back? Nope. A celebrity endorsed restaurant such as this would never be my choice but we had left it too late to book anything else so a friend suggested here. There are plenty of much better restaurants in Newcastle.

disgusting afternoon tea. total waste of money. tea was tepid coffee was tepid and murky. for an italian restaurant so dreadul. we got it exchanged but got just the same hard as a rock scones. bad service. will never go back it was disgraceful. worst ever afternoon tea!!!

Leo was absolutely amazing with the service, gave great suggestions and made sure everything was OK for us.

Restaurant week meal with wife and daughter, lovely food, excellent service. Thank you very much.

Thank you Leo for the great service

Big thank you to Leo. Fab service

Leo was fantastic - excellent service and good all night long!

Just a fantastic place to eat. Friendly staff and customers. Food was fantastic and delivered all together, there were 8 of us.

Regularly dine here when in Newcastle and always receive excellent service with tremendous food. Want to mention Lucy as a great example of hospitality.

Sorry to say... Was expecting much much better! For £26.50 for essentially a salmon fillet, 10 spinach leaves and a butter sauce... for only the sauce to be seasoned was wild! Not in a good way... The truffle chips were undercooked and borderline inedible. My mussels to start were phenomenal but my partners calamari was overcooked and under seasoned. Absolutely gutted - expected sooooo much better for the price tag 😭

Lovely hotel with great service from Lucy and the rest of the team . Excellent offers and a superb location . Second time here staying and will be back soon !

Elaina was so lovely and made sure we were cared for throughout our meal. Should be proud to have her. She made sure we had a lovely night, great service, this goes a long way!

Elaina was so lovely from the start and throughout she is an absolute asset to the company and you should be proud to have her. Absolutely amazing!

The food was okay but not terrific, feel like it could be better, I have tasted better Italian pasta. Service was awful, staff were not welcoming and accommodating. Maybe they were overwhelmed, I don’t know but they need to do better.

Great experience! Wonderful 3 courses, absolutely faultless food and service (Sara), every dish was beautifully presented. Great cocktail choices and very tasty. Definitely will return.

Ordered everything as room service. Arancini was good, lasagna unfortunately got a little too much of Gino’s “everyday oil”. But overall certainly not the worst option to eat.

Very good food, service and a nice place to eat. I was with family so we took a table for 10 and were all served at the same time, food was hot and delicious. Calamari. Calzone. Chocolate cheesecake. All with "If my Grandmother had wheels" You need to go and try the mocktails.

This is a really nice place, though I thought the food was pretty so so, like not much different to other places. The place was packed though & the standard of service never slipped. Would defo go again.

Fantastic food and drink accompanied by a brilliant setting. The service was fast but also very friendly. The perfect place for a special occasion or delicious meal!

Had one of best meals I’d had for ages last night. The Burrata starter was to die for and Chrispy chicken stuffed with mozzarella and tomato, roast pots and roast seasonal veg was just as fabulous. Thanks to Leo for that main course recommendation, you were right! The staff are great, really friendly, and are attentive but not overly so.

Nice and the hotel was amazing!!! Nice views and staff are super friendly

Absolutely amazing, from service to taste , great pricing structure too. When i booked i let them know it was for my wife's birthday and they brought out a lovely little surprise desert. We will be back, well done Gino and co.

Thank you so much for an amazing meal. All the staff are wonderful and our server Yasmin couldn't have been more welcoming

Atmosphere and service was incredible as always and our server Lucy was so sweet and attentive - couldn’t praise the delicious food more it speaks for it self 😋

Beautiful place to have a meal. All staff were friendly and the food was delicious. Not as pricey as we thought it would be, which is always a bonus, and the Christmas decor was lovely. We will definitely come here again.

Thought a Tuesday night treat was in order, travelled from Sheffield. Wasn't too busy at 8pm and the staff were great. Alas the food quality was nowhere near as good as previous restaurants in Leeds and Manchester. The salmon was over cooked and the veal seemed to be deep fried. Never had a problem with any other gino restaurant, hoping they were just having a bad day.

Me and my wife had an amazing time here in Newcastle! Our server was called Lucy! She was so kind and welcoming! Kept topping up our wine and made sure we were okay! Her along with the amazing food and atmosphere really made our trip here worthwhile! The food was really well priced and would definitely come here again! Amazing place!

Good food,nice atmosphere and excellent service from Isabel who made you feel very welcome.

Excellent service and fantastic food. Isabel was the perfect waitress. Polite and friendly

Fabulous little lunch with great service

Lucy was amazing and catered for our needs. Will definitely come back

We had an amazing dining experience at Gino’s, which has quickly become our favorite Italian spot in Newcastle. We tried the Frutti di Mare and Margherita Pizza, and both dishes were made to perfection! Our food was prepared without alcohol to meet halal standards, and the seafood was incredibly fresh. The ambiance was stunning, with a beautiful setting overlooking the iconic Tyne Bridge by the river—truly a feast for both the palate and the eyes. Highly recommend for anyone looking for authentic Italian food in a gorgeous location!

First time at Ginos on Friday night! Great vibes from the minute I walked in. The bar was busy but it didn't take long to get a drink while we waited for our table. First rime viewing the menu and there was plenty to choose from! I got the beef ragu arancine balls which were delicious. Chicken stuffed with Mozzarella, sundried tomatoes and pesto sauce....... BOSH! I personally loved the food and the restaurant! I'd happily go back next Friday! Thanks Gino you dirty D'Acampo for an excellent night.

Hello I visited last week for a birthday, we asked for the waiter to sing happy birthday as we were celebrating, they said they’d bring it when we’d ordered desserts He did not when we left after I’d explained her responded with “it’s just one of them things” no apologies or anything it was very disappointing.

Lovely meal and good relaxed atmosphere. I came here alone and didn't feel awkward at all.

As much as I wanted to enjoy my first experience at one of Gino's restaurants, I was unfortunately disappointed by what I suspected would be mediocre food with mediocre service. The menu was uninspiring - some classic Italian dishes you'd expect from any retail chain so I opted for a cheeseburger simply because I thought that's always going to be good. Sadly not, the brioche bun was heavily charred with grill lines, the bland patty overcooked and the cheese slice burnt to a husk. The lettuce and tomato that would usually be in the burger were served on the side and the tomatoes weren't the freshest. Even the chips were undercooked and the side of spinach I ordered in an attempt to balance my meal was literally just wilted spinach with no flavour. I should mention that my server never asked how I'd like my burger cooked and with retrospect, I could have volunteered that I like them a bit pink but it slipped my mind when ordering. I would have said something to the team had someone come to check on me but they didnt, even though I tried signalling to 2 different members of wait staff, I just couldn't get their attention. It was busy in the restaurant and after travelling to Newcastle from London that day, and waiting to enjoy a meal before bed, I didn't have the energy to wave someone down and send food back. Sadly like most celeb restaurants, this feels all style and no substance. The score balanced out a bit because it was clearly busy and I was dining alone but still, I spent 60 quid on 2 courses, a side and 2 drinks so would have liked this to be better.

La comida era promedio, definitivamente no valía la pena el dinero, el personal de espera era desatenta, llegó a las 7 , se fue a las 9 . 30 . 2 . 5 horas para una comida de 3 platos es terrible.

Made the mistake of ordering steaks, ribeye and fillet. Both costing £40 plus and very tough. This was very disappointing when splashing out for a special occasion.

Great food and excellent service. We were well looked after by Jacko from the moment we entered the restaurant. A perfect place for a special celebration.

Gran ubicación, ambiente encantador y servicio muy atento. Lucy que nos sirvió era encantador y muy servicial, 2a vez ha sido y volvería de nuevo

Everything was perfect . I had a birthday lunch could not ask for more.

Well worth a visit. Excellent food, staff and ambience

Como de costumbre la comida aquí era excelente. No puedo culparlo. Sin embargo, el chef está constantemente navegando en sus teléfonos móviles, jugando con sus barbas y picando. En ningún momento se lavaron las manos. Si quieres una excelente comida con un lado de gérmenes, este es el lugar para ti. El personal de camareros en ningún momento preguntó cómo estaba nuestra comida, pregúntenos si queremos más bebidas. También tuvimos que llamar a un miembro del personal de espera para pedir nuestras bebidas y comida, ya que habíamos estado esperando 15 minutos desde que nos sentamos. Nos alojaremos dos noches, pero no vamos a comer aquí mañana por la noche.

Love this place, and it is my favourite restaurant in Newcastle. Food is always great Update...... Went again on January 22nd. Totally different experience, and food was not at usual standard. Did email the restaurant, but disappointed that I got no response. Don't think I'll be going back in a hurry. The prices have gone up beyond industry norms too. Sad Update 2..... Been going back for a while, and service is fantastico again. Stefan is our favourite server, and the management is brilliant. Love this place. View, food, service Update 3 😊🤣. Went again November 17th. Dear oh dear. Pricing has made this place a ghost restaurant. Very few diners. £25 for a chicken breast with no sides. £10 for deserts. These are fine dining prices, but the restaurant is not. Really can't justify paying this price, even if the service is great. Looking at other reviews, it seems I'm not alone with my opinions.

Elliana and Jacko were 5star thank you to the whole team

Elliana was very receptive to the privacy I needed due to work commitments but checked in regularly! Excellent!

Lovely clean and views are amazing especially t night

Food, Drinks and service was all amazing! We were served by Lucy who was absolutely great and we truly felt looked after! COD was perfectly cooked and the meatballs had just the right amount of kick! Well deserved 5 stars, not our first time here and it certainly won’t be the last!

Sinceramente, la mejor comida que he tenido. Mi primera experiencia de auténtica cocina italiana cocinada a la perfección y servida con una enorme sonrisa. Todo el personal fue brillante, en particular Jacko, Niyas, Wayn, Rymondo, Salvo, Erjon y Harriett que eran excepcionales. Además, la comida salió increíblemente rápido. No podría recomendar este lugar más!

Quite honestly the best meal I have ever had. My first experience of true, authentic Italian cuisine cooked to perfection and served with a huge smile. All the staff were brilliant, particularly Jacko, Niyas, Wayn, Rymondo, Salvo, Erjon and Harriett who were outstanding. Couldn’t recommend this place more!!

The restaurant is great, I’d say every dish is equally high quality. Leo was our waiter, he was great. Josh in the hotel staff went above and beyond to help us with our newborn son.

On Saturday the 9th November I dined at Gino's, and once again, I was reminded why this place has become one of my favourite dining spots. From the moment I walk in, the exceptional staff made us feel welcomed and valued- this points towards Jacko, he is so honourable in the way he does this. I bring my elderly mother with me, and she is always greeted with such joy and care, this pleases me. His warm smile and attentive service sets the tone for a delightful evening. The team at Gino's always goes above and beyond to ensure that guests have a fantastic experience. I’d also like to mention Lucy. Whether it's recommending dishes, refilling drinks, or checking in to see if everything is to my liking, Lucy and Jacko’s dedication to customer service is evident. It’s refreshing to see a staff that genuinely enjoys what they do, and this creates a positive atmosphere that enhances the overall dining experience. We LOVE this restaurant and we are so pleased we can leave a great review for Ginos.

Steak and side dishes very tasty, decor and atmosphere very melow, we will be bk asap

Really accommodating staff and great food

Lovely restaurant, lovely location and view, staff excellent and attentive. Food was above average, well presented and reasonably priced. Would recommend.

The food was amazing!! And the service made the evening, Leo you are the best!! Thank you

Lucy was great, had a smile the whole time very welcoming :) I was dining solo as I'm travelling down to London and had a stop over in Newcastle on the way for my Birthday and it sometimes can be daunting dining alone but the atmosphere was nice and chill. Food was lovely and Lucy recommended one of the main dishes as I was finding it hard to choose just one! And it was fabby! Thanks again Lucy and the restaurant team one happy lass! Xo all the best definitely be back in future!

Extremely poor experience, served my clearly pregnant friend an alcoholic cocktail instead of the mocktail she ordered and continued to deny it instead of apologising or even checking. Staff very rude and dismissive, particularly the manager Joe, even though she was very polite about it. Just told to go home and have some water even though my friend was lightheaded, dizzy, distressed and concerned about baby. Would absolutely give it a miss if you have any allergies, intolerances or dietary restrictions.

Had Lucy as our server- she was so lovely!! Food was delicious.

I really wanted to like this place but sadly couldn’t. The service was great but a bit slow. What got me was the food. I ordered salad which sadly I saw produced from a bag which shocked me! It was very vinegary and unfortunately left me with a terrible stomach. The chairs were a bit worse for wear also which was disappointing. Unfortunately I won’t be back I’m not sure my stomach could handle it. Sorry!

What a lovely meal. Food was service was perfect ( thank you Lucy), food was delicious and the view of the river fantastic.

Good food and staff. Will definitely coming back!

Is really good and the waitress are really nice :)

Lovely food. Leo was a great server.

Customer service bad but food great

Wonderful restaurant overlooking the river, delicious food and courteous staff.

Amazing location, view, and food.

Food and service off Leo was amazing thank you.

Family dinner,had a great time.

We went for lunch the place is nice. The service was amazing, but it was a bit slow , but they still served us well. And the food was good 👍