Based on 3.819 opinions finded in 7 websites
Based on 3.819 opinions finded in 7 websites
Nº 801 in 1604 in Newcastle upon Tyne
Nº 55 of 84 Italian in Newcastle upon Tyne
Opinions
Superb service. Tasty salad and generous discount scheme. Much appreciated
Mick Wilson . 2024-11-20
MORE AT Google
Great food and service! Would highly recommend to attend the new venue. Lovely food!
Megan Chambers . 2024-11-16
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This Zizzi location stands out as one of the best I've visited. The atmosphere is warm and inviting, creating a wonderful dining experience. The staff were exceptionally polite and attentive, enhancing the overall experience with their superb service. On top of that, the discounts offered made the visit even more enjoyable. Highly recommended!
Retrovoid Gaming . 2024-11-15
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Was really quiet and fairly cold but staff were lovely and food was good.
Crabby . 2024-11-08
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Zizzi has had refurb and still has a great atmosphere and friendly, efficient staff. However, portion sizes have reduced. My ravioli had virtually no sauce so was very dry. My friend asked for the vegan pizza without the cheese but rather than compensate with extra tomato, it was very dry and crisp. Hope it improves because it’s a great venue!
Shades100 . 2024-11-02
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First time visit, my wife is visually impaired and the staff were very attentive and helped us to our table. Great selection of food and drinks to please all tastes. All the staff were very friendly and helpful, totally recommend a visit next time in Newcastle
Paphos57 . 2024-11-01
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Lovely food and very kind waiter’s recommendation for all
Leo Chapim . 2024-11-01
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First time visit, my wife is visually impaired the staff were very attentive getting to our table,great Wine & food menu plenty of choice for all tastes. The staff were very friendly and helpful totally recommend a visit next time in Newcastle..
Stephen Patterson . 2024-11-01
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Just had a lovely afternoon with my daughter and two grandsons, didn’t book, was shown straight to a table and looked after by the lovely Emily !! Her smile and customer service was first class, she also took the time to interact with a very chatty 6 year old !!! Everything was amazing!! 🍽️🥂 5 Star!! ⭐
Brenda Ritchie . 2024-10-26
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Best service I have ever had! Our waiter saw I was fighting for my life (AKA hungover) and single handedly saved me. Love you forever xoxoxox
Beth Taylor . 2024-10-20
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The setting and ambiance of the restaurant were really pleasant. However, even though we had mentioned it was a birthday event and requested a cake when making the reservation, no arrangements were made. Furthermore, the table for four was very small, as were the portions, and there wasn’t enough space for our belongings and coats.
Pooyan . 2024-10-19
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Great experience, Tilly was fantastic
Todd Cardiff . 2024-10-19
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We could choose where we sat, staff were attentive when needed and food was lovely.
Tracy Robb . 2024-10-15
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The staff were nice, and attentive. The pizza was delicious, but a bit pricey. I dined in alone, one pizza and one drink was £25 so very expensive lunch.
aisha murray . 2024-10-13
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came down to newcastle for a weekend away, hayley was fab thanks for a lovely evening!
Tara Wallace . 2024-10-12
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BEST PLACE EVERR! Pizzas are huge and such good value. Went 3 days in a row #noshame! Staff are fab and Elliot is a legend #slay #michelinstarpending 🤩🤩🤩🤩🍕🍝.
emilia m . 2024-10-12
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Town centre resturant: good choice on the menu including a kids option. Good atmosphere: friendly, attentive staff. Nice vibe about the place . Food was generally okay but my chicken milanese was well overcooked. Shame as it detracted from the experience.
Stephen Ritchie . 2024-10-08
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Was very disappointed, was close to 2 hours waiting on food had to re heat in microwave when it had arrived. Actually rang the restaurant and was told I would receive a full refund and would get an email confirming that but that has not happened. Shame as we love zizzi food but the service has let us down big time😕
Steve . 2024-09-14
MORE AT Just Eat
So there were 7 of us going for tea on our first visit to Newcastle and decided to go to zizzi. The place looked and smelt fantastic. But unfortunately, that's where it ended. The food was average at best. There's nothing to shout about. The pepperoni pizza was takeaway standard. The lasagne and the tortellini were so small we were still hungry afterwards. The bill came to £141 and when we went to pay with cash, the lady said we don't give change. When asked, he was told they don't hold cash on the premises. Well, I'm sorry you weren't getting a £19 tip. For mediocre service by staff just out of school. And average food. A tip was left. But unfortunately we would never go back. On a plus note the children loved their meals.
Roger Dykes . 2024-09-07
MORE AT Google
Okay, so we don’t normally eat at chain restaurants. My 9 year old daughter was in hospital in Newcastle and she decided she wanted to go to Zizzi after her operation, she is the boss so off we went. She was in a wheelchair at the time and the guy serving made a beeline for her, sat for a minute chatting to her then asked her if she wanted a colouring sheet, she didn’t and the guy took our drinks order and went off. 10 minutes later he came back with a brand new pack of PlayDoh which he had obviously been to a shop for, such a thoughtful thing to do!! We ordered food, which came quickly and was lovely, my daughter was tired now so we asked for the bill. The same guy came over and said it was on the house, then stipulated that the money saved should used to buy a gift for my daughter. Random acts of kindness are few and far between nowadays, this man truly made our day. Ziizi should be proud to have employees like this Darren - Thank you so much. ❤️
TheCorner69 . 2024-09-05
MORE AT TripAdvisor
Lovely food, great service - very attentive and even a complimentary glass of fizz for my daughter as it was her 21st! We would recommend 👌🏼
Jax M . 2024-09-02
MORE AT Google
My wife is gluten free and chose the prawn linguine. At the time everything seemed alright until we got home. Having nothing else to eat or drink that evening she was then violently sick throughout the night and is still unwell four days later. I have responded to their feedback form but have had no reply.
Derek W . 2024-08-30
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Fantastic food as always. The organic primitivo red wine is superb. Great service from Dominic. Newcastle Zizzi never fails to impress.
Dunk Webb . 2024-08-30
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Mostly unhygienic... Spanish server hand grating cheese on a customer's pasta plate without washing hands from prior clearing of other tables 🤮
Dorianne Zammit . 2024-08-29
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James was great, food was bloody lovely! Cheers!
Drummond Heckels (Zadarath) . 2024-08-28
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Was really looking forward to having their lasagne delivered after having it in the restaurant. When it came it just looked like a bowl of slop, no sign of crispy breadcrumbs on top (just parsley, why parsley on lasagne?) and the portion was really small, for the price I would expect a decent portion. Same with the cheesecake, too small for the price. Total rip off. Lesson learned, won't order takeaway again, and it's put me off going back to the restaurant too.
Jen . 2024-08-20
MORE AT Just Eat
Roberto is the best waiter! very attentive and quick to serve you in ever need
tom Weston . 2024-08-17
MORE AT Google
Great service from Roberto - made us feel very welcome and was really attentive
Jacob Egglestone . 2024-08-17
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Very friendly waiter called Roberto. Food was lovely. Very accommodating to allergies.
Lily Harrison . 2024-08-17
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Roberto was so sweet and attentive. He catered to our table really well and very friendly. He made our dinner way better!
Nur Syaa . 2024-08-16
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Great quick service - Roberto was very friendly and helpful! The food was tasty too.
Kim Hunt . 2024-08-16
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Great spot, good food and very family friendly. Thanks to Dominic for looking after us so well.
Tom Crotty . 2024-08-16
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Great meal with help from Dominic who served us and was really pleasant to order with 😊
todd devine . 2024-08-16
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dominic has the best service 10/10
Lily • . 2024-08-16
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Dominic was brilliant and was very polite when serving !
23000753 Alfie Savory - Student . 2024-08-16
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Lovely food and in a great restaurant, with fabulous service from Dominic
Niamh Bloomer . 2024-08-16
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Lovely place to eat, food was amazing, waiter Dominic was great!
mia beckett . 2024-08-16
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Dominic provided great service - food was also very tasty! Our date night at Zizzi was lovely
Lara McWilliam . 2024-08-15
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Dominic was great host, wonderful food and just a pleasant experience
claire smurthwaite . 2024-08-15
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We had a fab time today - Dominic our server was very friendly and the food came out extremely quick
K C . 2024-08-15
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Positive & efficient service. Thank you
Charlotte Cargen . 2024-08-15
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Great, friendly service (served by Dominic), relaxed atmosphere and lovely food.
Terri Atkinson . 2024-08-15
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Dominic and Roberto and Paris were phenomenal. Fantastic service!!!! Stay blessed 🙏🏾
Brandon Taylor . 2024-08-15
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Dominic was a great server and our food came out in less than 10 minutes
James Braithwaite . 2024-08-15
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Dominique was a brilliant server and very helpful
Madison Elmy . 2024-08-15
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Elliot was the greatest, what a guy
Ellie . 2024-08-14
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Would definitely come back here. Came for a quick meal and the food was absolutely brilliant, along with the service. Dominic went out of his way to make sure we had a great experience, fast and efficient service and extremely friendly.
Jake Harrison . 2024-08-13
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Dominic was amazing great customer service
Aine lavery . 2024-08-13
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Really enjoyed the food and catered for vegans and gluten free a very enjoyable night
Lynette Robinson . 2024-08-12
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We came here on Sunday 11th August around 7pm as part of my 40th birthday celebrations. Lovely welcome when we arrives. Had just finished our starter when the fire alarm went off, we had to evacuate. One of the staff, think called Dave explained that they had to wait for the fire brigade as the alarm box wasn't working for them to turn it off. He explained that we can just leave and there wouldn't be a charge for what we already had as they didn't know how long it would be. We waited for a bit but decided to leave as we were starving. However we love zizzi and had a other night in town. We decided to go back on Monday 12th August at 6.30. Hayley greeted us and we explained about thr might before as she said she had just been told. Dave was there and recognised us from the night before and came and chatted to us. The food was lush as always and great service. When we came to ask for the bill Dominic came over to say that we didn't have to pay and it was on them. All because we had missed out the night before and had the issue with the fire alarm. We asked if they were sure as we didn't pay for our drinks or starter. They were adamant that we didn't have to pay. Well that just made my birthday celebrations even better. Thank you so much x
Rachdam205 . 2024-08-12
MORE AT TripAdvisor
James was friendly and professional
Doug Boyd . 2024-08-09
MORE AT Google
Came here for a work function and have never been before, food was delicioys and James S was really friendly and gave a brilliant suggestion for what to order - top man 👍🏻
The Elden Lord . 2024-08-07
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Good food and good service from Elliot
Crell 7 (GFC) . 2024-08-07
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Gorgeous food! Great service from James.
Elizabeth Hidson . 2024-08-06
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James was a very good host and was happy to get us extra water for the table. We had a very enjoyable experience and the food was very prompt.
Phoebe Kay . 2024-08-06
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James was an amazing waiter and deserves to win the competition. King of grating parmesan 🙌🙌🙌🙌
Lucy Farrell . 2024-08-06
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Food pretty good across a party of 4 except a pasta main that was bland and a bit too al dente. Quick delivery of all courses and friendly service. Set menus good value but the final bill mounts with expensive drinks (same as everywhere now).
IM H . 2024-08-06
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Amazing service off James today
Lynn Cook . 2024-08-06
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Restaurant week at Zizzis £20 for 3 courses very good value and lots of choice. James served us very well,quickly and professionally. Hope to go back soon.
ken allen . 2024-08-06
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James was a great server today. Thank you
Rachel Bartram . 2024-08-06
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James the server was bloody brilliant, brought our drinks over in MILLISECONDS
Jack Boyle . 2024-08-06
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Had a fantastic experience with staff and food was amazing. Our waiter James was very accommodating and recommended the meat sofia which i thoroughly enjoyed.
Matthew McDine . 2024-08-05
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Great food and great service from Elliot
Paul Clifford . 2024-08-05
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James was polite and service was quick.
Nicola Patterson . 2024-08-05
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Dominic made us feel very welcome and was a great host.
Carl Rogers . 2024-08-03
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dominic was a friendly and serves was great
Emily Bell . 2024-08-03
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Dominic was super helpful. Thank you for a lovely lunch!
Laura Foster . 2024-08-03
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Dominic was lovely and got our orders to us promptly. Very much enjoyable
Robert Ryan . 2024-08-03
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Dominic delivered Great customer service and was very friendly
Sophie List . 2024-08-03
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James was very courteous, professional and friendly
Karen Sheard . 2024-08-03
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James was excellent server polite courteous and attentive
Lorna Charlton . 2024-08-03
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Another superb meal from this excellent restaurant . Great food, great presentation and a very friendly driver. Thoroughly recommend this
Ray . 2024-08-03
MORE AT Just Eat
Amazing food as always & great service from Dominic. Thanks so much!
Abby Barwick . 2024-08-03
MORE AT Google
Lovely meal and very fast service. Our waiter James was fab! Recommend the lemon drizzle martini
Eleanor Walmsley . 2024-08-03
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Zizzi has become one of our favourite Italian restaurants. The menu has standard items but fresh new dishes also. Our server was James who was very friendly and chatty
William Wharton . 2024-08-03
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James was friendly and attentive
Catherine Coleclough . 2024-08-03
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Lovely meal. Served by James who was such a gent.
Simone Doyle . 2024-08-02
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Came here for the vegan lasagne it was lovely, great service from Elliot too 😊
Sophie . 2024-08-02
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Thank you so much Zizzi, we came just before my daughter went for a major operation at the RVI. The food and service was great, she loved it. When we asked where she wanted to go once we could leave the ward she picked Zizzi. When we arrived my daughter was asked if she wanted crayons I joked that she was too old for crayons and asked if he had any slime. 10 minutes later the member of staff came back with a play doe set, he had been round the shops and could not find slime but had actually left work to go and buy her something to play with this was so kind. The meal and the drinks and the service were really good. When I asked for the bill, the same member of staff came over and said Zizzi were not charging us and to spend the money we would’ve spent on the meal on my daughter and her friend. They are both 9 and battling cancer, the kindness of the member of staff and Zizzi was overwhelming. Thank you so much you made 2 little girl who are going through a hell of a time very happy. The ended up in Fenwicks to spend the money. We will never forget your kindness x
Catharine L . 2024-08-02
MORE AT TripAdvisor
Lovely visit to Newcastle Zizzi’s on a Monday afternoon. Would definitely recommend. Delicious food and excellent service. James was very engaging and attentive.
Alison Stanley . 2024-07-23
MORE AT Google
Lovely food, friendly and fun service. Defo will come back 🩷
Jemmaspanties . 2024-07-20
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The food was great, recommend the pork, though the service leaves you with much to desire. The staff were great in finding us a table without booking however the service was incredibly slow and it appeared some staff would avoid eye contact, making it difficult to order further drinks or the bill. Overall we had a nice time with nice food and vibe.
Sasha Marie . 2024-07-18
MORE AT TripAdvisor
Good restaurant, found beer, fries and gluten-free pizza.....really good pizza. Be careful of intolerances.....very good
Luca Gazzetta . 2024-07-18
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Great for quick meal on a work trip.
Rosalind Harwood . 2024-07-16
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I booked this venue for a family meal. Booked online very easily for 12 people. When we arrived we saw put us at a large table right at the serving hatch and as we got seated, a waiter with a bit of a comb over tutted at me as he was trying to get plates to take to customers. If the table us in the way, don't put it there!!! However once we got seated and our lovely waiter came over, our meal was superb. He was polite and friendly and super helpful. Our food was delicious and came surprisingly quickly. Everyone agreed it was delicious. Several of our group had a pulled pork pizza which we can recommend. Overall, really good and will be back. Limited parking on grey street. Disabled access and toilet downstairs if required. Decent menu and choice of drinks.
Finding Balance . 2024-07-15
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Amazing food, super quick service, nice and quiet.
Drelld . 2024-07-14
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First time and amazing service by Elliot. Will be coming back definitely.
Glenn Geo . 2024-07-11
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Absolutely perfect, staff were the best, would definitely come back. Lovely interior had the best pizzas I’ve ever had. Nothing could’ve been better and waiting staff were so chatty and friendly!
Grace Little . 2024-07-11
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Even though there was a delay with our order, the issue was resolved by the manager, all staff were friendly and ambience is great. Food was spot on
Claire Collins . 2024-07-10
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Thoroughly enjoyed food and mocktails, service swift but not rushed, time to savour and enjoy
Nancy Radford . 2024-07-09
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The waitress were lovely but it’s very expensive for what you get
Maria Lawson . 2024-07-04
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Excellent experience, delicious food, and friendly staff. I can hugely recommend it.
Karel Rieder . 2024-06-30
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Elliott was our server and was fantastic! He was very friendly and made our visit very enjoyable. Would recommend
Beth Manser . 2024-06-29
MORE AT Google
Elliot was a great server, service was so fast and food was amazing!
Madeleine . 2024-06-29
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Elliot has been outstanding, made us feel very welcomed and looked after. would definitely recommend the food it was amazing! would recommend!!
Ells Holmes . 2024-06-29
MORE AT Google
My order never came after sayinf it had been delivered
Holly . 2024-06-18
MORE AT Just Eat
Doesn't take cash, that does not help group parties or even their staff when it comes to tips..
jacob1029 . 2024-06-10
MORE AT Google
My friend and I come to this restaurant at least twice a month as we are students and get 30%off on food. And untill yesterday (Thursday)it was one of our favourite places.well unfortunately this time we were served by a miserable face man wearing a plaid shirt (not wearing uniform so I guees he is part of your management team) taking the order with an straight face and not engagement at all. Once the food came we asked for condiments for our fries and they never came. I was offered parmesan cheese in a really rude maners, no checkback (my pasta was dry and I would loved some.more sauce if poss) so I couldn't ask and once he cleared our mains he didn't even bring desserts menu for us. Obviously during our dinner apparently he iwas having fun with the team and smiling but we felt completely ignored and unwelcome. I am sorry as I feel bad leaving this review but honestly his attitude ruined our meal. The guy who we asked for the bill wasn't the same guy that served us. Hopefully next time we have a better experience. Thank you Maria
maria p . 2024-06-07
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Beautiful food and great midweek offers
Rachael Lennox . 2024-06-06
MORE AT Google
Nice restaurant and good staff - view of kitchen and pizza oven was great - food/drink was a bit on the expensive side but quality was very good. Mocha was very nice, just wish the coffees were a little bigger for the price!
Paul S . 2024-06-04
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1003 Opinions
The atmosphere was good, we ordered bufalina pizza, spinach and riccota cannaloni pasta, mimosa and morretti in drinks. The cannaloni was a bit sandy, I asked for a half pint morretti they gave me full pint, and they completely missed putting the basil in the bufalina pizza when it's already mentioned in the menu. We asked for it to be put later on which was okay. Overall it was an okay experience, staff were very nice.
2388 Opinions
On Saturday the 9th November I dined at Gino's, and once again, I was reminded why this place has become one of my favourite dining spots. From the moment I walk in, the exceptional staff made us feel welcomed and valued- this points towards Jacko, he is so honourable in the way he does this. I bring my elderly mother with me, and she is always greeted with such joy and care, this pleases me. His warm smile and attentive service sets the tone for a delightful evening. The team at Gino's always goes above and beyond to ensure that guests have a fantastic experience. I’d also like to mention Lucy. Whether it's recommending dishes, refilling drinks, or checking in to see if everything is to my liking, Lucy and Jacko’s dedication to customer service is evident. It’s refreshing to see a staff that genuinely enjoys what they do, and this creates a positive atmosphere that enhances the overall dining experience. We LOVE this restaurant and we are so pleased we can leave a great review for Ginos.
478 Opinions
A beautiful meal to celebrate our wedding anniversary. Every part of the meal was delicious and the ministrone soup was absolutely amazing!