Zizzi - Newcastle in Newcastle upon Tyne

Zizzi has had refurb and still has a great atmosphere and friendly, efficient staff. However, portion sizes have reduced. My ravioli had virtually no sauce so was very dry. My friend asked for the vegan pizza without the cheese but rather than compensate with extra tomato, it was very dry and crisp. Hope it improves because it’s a great venue!

First time visit, my wife is visually impaired and the staff were very attentive and helped us to our table. Great selection of food and drinks to please all tastes. All the staff were very friendly and helpful, totally recommend a visit next time in Newcastle

Best service I have ever had! Our waiter saw I was fighting for my life (AKA hungover) and single handedly saved me. Love you forever xoxoxox

Great experience, Tilly was fantastic

The setting and ambiance of the restaurant were really pleasant. However, even though we had mentioned it was a birthday event and requested a cake when making the reservation, no arrangements were made. Furthermore, the table for four was very small, as were the portions, and there wasn’t enough space for our belongings and coats.

We could choose where we sat, staff were attentive when needed and food was lovely.

The staff were nice, and attentive. The pizza was delicious, but a bit pricey. I dined in alone, one pizza and one drink was £25 so very expensive lunch.

BEST PLACE EVERR! Pizzas are huge and such good value. Went 3 days in a row #noshame! Staff are fab and Elliot is a legend #slay #michelinstarpending 🤩🤩🤩🤩🍕🍝.

came down to newcastle for a weekend away, hayley was fab thanks for a lovely evening!

Town centre resturant: good choice on the menu including a kids option. Good atmosphere: friendly, attentive staff. Nice vibe about the place . Food was generally okay but my chicken milanese was well overcooked. Shame as it detracted from the experience.

Was very disappointed, was close to 2 hours waiting on food had to re heat in microwave when it had arrived. Actually rang the restaurant and was told I would receive a full refund and would get an email confirming that but that has not happened. Shame as we love zizzi food but the service has let us down big time😕

So there were 7 of us going for tea on our first visit to Newcastle and decided to go to zizzi. The place looked and smelt fantastic. But unfortunately, that's where it ended. The food was average at best. There's nothing to shout about. The pepperoni pizza was takeaway standard. The lasagne and the tortellini were so small we were still hungry afterwards. The bill came to £141 and when we went to pay with cash, the lady said we don't give change. When asked, he was told they don't hold cash on the premises. Well, I'm sorry you weren't getting a £19 tip. For mediocre service by staff just out of school. And average food. A tip was left. But unfortunately we would never go back. On a plus note the children loved their meals.

Okay, so we don’t normally eat at chain restaurants. My 9 year old daughter was in hospital in Newcastle and she decided she wanted to go to Zizzi after her operation, she is the boss so off we went. She was in a wheelchair at the time and the guy serving made a beeline for her, sat for a minute chatting to her then asked her if she wanted a colouring sheet, she didn’t and the guy took our drinks order and went off. 10 minutes later he came back with a brand new pack of PlayDoh which he had obviously been to a shop for, such a thoughtful thing to do!! We ordered food, which came quickly and was lovely, my daughter was tired now so we asked for the bill. The same guy came over and said it was on the house, then stipulated that the money saved should used to buy a gift for my daughter. Random acts of kindness are few and far between nowadays, this man truly made our day. Ziizi should be proud to have employees like this Darren - Thank you so much. ❤️

Lovely food, great service - very attentive and even a complimentary glass of fizz for my daughter as it was her 21st! We would recommend 👌🏼

Fantastic food as always. The organic primitivo red wine is superb. Great service from Dominic. Newcastle Zizzi never fails to impress.

My wife is gluten free and chose the prawn linguine. At the time everything seemed alright until we got home. Having nothing else to eat or drink that evening she was then violently sick throughout the night and is still unwell four days later. I have responded to their feedback form but have had no reply.

Mostly unhygienic... Spanish server hand grating cheese on a customer's pasta plate without washing hands from prior clearing of other tables 🤮

James was great, food was bloody lovely! Cheers!

Was really looking forward to having their lasagne delivered after having it in the restaurant. When it came it just looked like a bowl of slop, no sign of crispy breadcrumbs on top (just parsley, why parsley on lasagne?) and the portion was really small, for the price I would expect a decent portion. Same with the cheesecake, too small for the price. Total rip off. Lesson learned, won't order takeaway again, and it's put me off going back to the restaurant too.

Roberto is the best waiter! very attentive and quick to serve you in ever need

Very friendly waiter called Roberto. Food was lovely. Very accommodating to allergies.

Great service from Roberto - made us feel very welcome and was really attentive

Lovely food and in a great restaurant, with fabulous service from Dominic

Great quick service - Roberto was very friendly and helpful! The food was tasty too.

Great spot, good food and very family friendly. Thanks to Dominic for looking after us so well.

Great meal with help from Dominic who served us and was really pleasant to order with 😊

dominic has the best service 10/10

Dominic was brilliant and was very polite when serving !

Roberto was so sweet and attentive. He catered to our table really well and very friendly. He made our dinner way better!

Lovely place to eat, food was amazing, waiter Dominic was great!

Dominique was a brilliant server and very helpful

Dominic provided great service - food was also very tasty! Our date night at Zizzi was lovely

Dominic and Roberto and Paris were phenomenal. Fantastic service!!!! Stay blessed 🙏🏾

Great, friendly service (served by Dominic), relaxed atmosphere and lovely food.

Positive & efficient service. Thank you

We had a fab time today - Dominic our server was very friendly and the food came out extremely quick

Dominic was a great server and our food came out in less than 10 minutes

Dominic was great host, wonderful food and just a pleasant experience

Elliot was the greatest, what a guy

Would definitely come back here. Came for a quick meal and the food was absolutely brilliant, along with the service. Dominic went out of his way to make sure we had a great experience, fast and efficient service and extremely friendly.

Dominic was amazing great customer service

We came here on Sunday 11th August around 7pm as part of my 40th birthday celebrations. Lovely welcome when we arrives. Had just finished our starter when the fire alarm went off, we had to evacuate. One of the staff, think called Dave explained that they had to wait for the fire brigade as the alarm box wasn't working for them to turn it off. He explained that we can just leave and there wouldn't be a charge for what we already had as they didn't know how long it would be. We waited for a bit but decided to leave as we were starving. However we love zizzi and had a other night in town. We decided to go back on Monday 12th August at 6.30. Hayley greeted us and we explained about thr might before as she said she had just been told. Dave was there and recognised us from the night before and came and chatted to us. The food was lush as always and great service. When we came to ask for the bill Dominic came over to say that we didn't have to pay and it was on them. All because we had missed out the night before and had the issue with the fire alarm. We asked if they were sure as we didn't pay for our drinks or starter. They were adamant that we didn't have to pay. Well that just made my birthday celebrations even better. Thank you so much x

Really enjoyed the food and catered for vegans and gluten free a very enjoyable night

James was friendly and professional

Came here for a work function and have never been before, food was delicioys and James S was really friendly and gave a brilliant suggestion for what to order - top man 👍🏻

Good food and good service from Elliot

Food pretty good across a party of 4 except a pasta main that was bland and a bit too al dente. Quick delivery of all courses and friendly service. Set menus good value but the final bill mounts with expensive drinks (same as everywhere now).

Restaurant week at Zizzis £20 for 3 courses very good value and lots of choice. James served us very well,quickly and professionally. Hope to go back soon.

Amazing service off James today

Gorgeous food! Great service from James.

James was a very good host and was happy to get us extra water for the table. We had a very enjoyable experience and the food was very prompt.

James the server was bloody brilliant, brought our drinks over in MILLISECONDS

James was a great server today. Thank you

James was an amazing waiter and deserves to win the competition. King of grating parmesan 🙌🙌🙌🙌

Had a fantastic experience with staff and food was amazing. Our waiter James was very accommodating and recommended the meat sofia which i thoroughly enjoyed.

Great food and great service from Elliot

James was polite and service was quick.

James was excellent server polite courteous and attentive

Lovely meal and very fast service. Our waiter James was fab! Recommend the lemon drizzle martini

Dominic delivered Great customer service and was very friendly

James was very courteous, professional and friendly

dominic was a friendly and serves was great

Amazing food as always & great service from Dominic. Thanks so much!

Dominic made us feel very welcome and was a great host.

Zizzi has become one of our favourite Italian restaurants. The menu has standard items but fresh new dishes also. Our server was James who was very friendly and chatty

James was friendly and attentive

Another superb meal from this excellent restaurant . Great food, great presentation and a very friendly driver. Thoroughly recommend this

Dominic was lovely and got our orders to us promptly. Very much enjoyable

Dominic was super helpful. Thank you for a lovely lunch!

Thank you so much Zizzi, we came just before my daughter went for a major operation at the RVI. The food and service was great, she loved it. When we asked where she wanted to go once we could leave the ward she picked Zizzi. When we arrived my daughter was asked if she wanted crayons I joked that she was too old for crayons and asked if he had any slime. 10 minutes later the member of staff came back with a play doe set, he had been round the shops and could not find slime but had actually left work to go and buy her something to play with this was so kind. The meal and the drinks and the service were really good. When I asked for the bill, the same member of staff came over and said Zizzi were not charging us and to spend the money we would’ve spent on the meal on my daughter and her friend. They are both 9 and battling cancer, the kindness of the member of staff and Zizzi was overwhelming. Thank you so much you made 2 little girl who are going through a hell of a time very happy. The ended up in Fenwicks to spend the money. We will never forget your kindness x

Lovely meal. Served by James who was such a gent.

Came here for the vegan lasagne it was lovely, great service from Elliot too 😊

Lovely visit to Newcastle Zizzi’s on a Monday afternoon. Would definitely recommend. Delicious food and excellent service. James was very engaging and attentive.

Lovely food, friendly and fun service. Defo will come back 🩷

The food was great, recommend the pork, though the service leaves you with much to desire. The staff were great in finding us a table without booking however the service was incredibly slow and it appeared some staff would avoid eye contact, making it difficult to order further drinks or the bill. Overall we had a nice time with nice food and vibe.

Good restaurant, found beer, fries and gluten-free pizza.....really good pizza. Be careful of intolerances.....very good

Great for quick meal on a work trip.

I booked this venue for a family meal. Booked online very easily for 12 people. When we arrived we saw put us at a large table right at the serving hatch and as we got seated, a waiter with a bit of a comb over tutted at me as he was trying to get plates to take to customers. If the table us in the way, don't put it there!!! However once we got seated and our lovely waiter came over, our meal was superb. He was polite and friendly and super helpful. Our food was delicious and came surprisingly quickly. Everyone agreed it was delicious. Several of our group had a pulled pork pizza which we can recommend. Overall, really good and will be back. Limited parking on grey street. Disabled access and toilet downstairs if required. Decent menu and choice of drinks.

Amazing food, super quick service, nice and quiet.

Absolutely perfect, staff were the best, would definitely come back. Lovely interior had the best pizzas I’ve ever had. Nothing could’ve been better and waiting staff were so chatty and friendly!

First time and amazing service by Elliot. Will be coming back definitely.

Even though there was a delay with our order, the issue was resolved by the manager, all staff were friendly and ambience is great. Food was spot on

Thoroughly enjoyed food and mocktails, service swift but not rushed, time to savour and enjoy

The waitress were lovely but it’s very expensive for what you get

Excellent experience, delicious food, and friendly staff. I can hugely recommend it.

Elliott was our server and was fantastic! He was very friendly and made our visit very enjoyable. Would recommend

Elliot has been outstanding, made us feel very welcomed and looked after. would definitely recommend the food it was amazing! would recommend!!

Elliot was a great server, service was so fast and food was amazing!

My order never came after sayinf it had been delivered

Doesn't take cash, that does not help group parties or even their staff when it comes to tips..

My friend and I come to this restaurant at least twice a month as we are students and get 30%off on food. And untill yesterday (Thursday)it was one of our favourite places.well unfortunately this time we were served by a miserable face man wearing a plaid shirt (not wearing uniform so I guees he is part of your management team) taking the order with an straight face and not engagement at all. Once the food came we asked for condiments for our fries and they never came. I was offered parmesan cheese in a really rude maners, no checkback (my pasta was dry and I would loved some.more sauce if poss) so I couldn't ask and once he cleared our mains he didn't even bring desserts menu for us. Obviously during our dinner apparently he iwas having fun with the team and smiling but we felt completely ignored and unwelcome. I am sorry as I feel bad leaving this review but honestly his attitude ruined our meal. The guy who we asked for the bill wasn't the same guy that served us. Hopefully next time we have a better experience. Thank you Maria

Beautiful food and great midweek offers

Nice restaurant and good staff - view of kitchen and pizza oven was great - food/drink was a bit on the expensive side but quality was very good. Mocha was very nice, just wish the coffees were a little bigger for the price!

We couldn’t decide where to lunch, we saw the lovely seating outside Zizzi and decide to go in. There was a large hen party in, but the staff were attentive to everyone and the food wasn’t delayed at all! Great value for money, would highly recommend whilst visiting Newcastle

Lovely food and attentive staff.

Zizi is my go to pizza place for vegan food. They have perfected the vegan options. A lot of places over complicate vegan options, Zizi don't. I love this, it makes ordering vegan food not seem so abnormal. The vegan margarita pizza is amazing. I love to dip my chips in the "cheese", it tastes amazing. The garlic bread, also never disappoints. I have been ordering from this Zizi, for years and every experience has been great. I would recommend.

Never received my order. Said delivered but I n ver received. Very disappointed as I spent £30 in a pizza which I never received. I will now have to wait until the morning until I can eat. Very disappointing in all services

Good quality & portion size. Very tasty food at a reasonable price. Would recommend.

Myself and 3 friends had a meal here prior to going to the theatre last night. We had an absolutely brilliant night out and our meal at Zizzi's was superb. We all had a starter, main course and a desert and were in agreement that everything was delicious. The staff were friendly and efficient. We agreed that we would certainly return on other visits to Newcastle!

pizza was literally cold, and it was cut as requested on the notes.