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4.2

Based on 3.819 opinions finded in 7 websites

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Nº 801 in 1604 in Newcastle upon Tyne

Nº 55 of 84 Italian in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..chocolatesaladprawnpayrisottocheesepastabeautifulmustpizzacookedspaghettichickencalzonegarlictomato

comment_iconOpinions

Superb service. Tasty salad and generous discount scheme. Much appreciated

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Mick Wilson . 2024-11-20

MORE AT Google

Great food and service! Would highly recommend to attend the new venue. Lovely food!

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Megan Chambers . 2024-11-16

MORE AT Google

This Zizzi location stands out as one of the best I've visited. The atmosphere is warm and inviting, creating a wonderful dining experience. The staff were exceptionally polite and attentive, enhancing the overall experience with their superb service. On top of that, the discounts offered made the visit even more enjoyable. Highly recommended!

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Retrovoid Gaming . 2024-11-15

MORE AT Google

Was really quiet and fairly cold but staff were lovely and food was good.

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Crabby . 2024-11-08

MORE AT Google

Zizzi has had refurb and still has a great atmosphere and friendly, efficient staff. However, portion sizes have reduced. My ravioli had virtually no sauce so was very dry. My friend asked for the vegan pizza without the cheese but rather than compensate with extra tomato, it was very dry and crisp. Hope it improves because it’s a great venue!

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Shades100 . 2024-11-02

MORE AT TripAdvisor

First time visit, my wife is visually impaired and the staff were very attentive and helped us to our table. Great selection of food and drinks to please all tastes. All the staff were very friendly and helpful, totally recommend a visit next time in Newcastle

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Paphos57 . 2024-11-01

MORE AT TripAdvisor

Lovely food and very kind waiter’s recommendation for all

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Leo Chapim . 2024-11-01

MORE AT Google

First time visit, my wife is visually impaired the staff were very attentive getting to our table,great Wine & food menu plenty of choice for all tastes. The staff were very friendly and helpful totally recommend a visit next time in Newcastle..

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Stephen Patterson . 2024-11-01

MORE AT Google

Just had a lovely afternoon with my daughter and two grandsons, didn’t book, was shown straight to a table and looked after by the lovely Emily !! Her smile and customer service was first class, she also took the time to interact with a very chatty 6 year old !!! Everything was amazing!! 🍽️🥂 5 Star!! ⭐

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Brenda Ritchie . 2024-10-26

MORE AT Google

Best service I have ever had! Our waiter saw I was fighting for my life (AKA hungover) and single handedly saved me. Love you forever xoxoxox

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Beth Taylor . 2024-10-20

MORE AT Google

The setting and ambiance of the restaurant were really pleasant. However, even though we had mentioned it was a birthday event and requested a cake when making the reservation, no arrangements were made. Furthermore, the table for four was very small, as were the portions, and there wasn’t enough space for our belongings and coats.

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Pooyan . 2024-10-19

MORE AT TripAdvisor

Great experience, Tilly was fantastic

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Todd Cardiff . 2024-10-19

MORE AT Google

We could choose where we sat, staff were attentive when needed and food was lovely.

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Tracy Robb . 2024-10-15

MORE AT Google

The staff were nice, and attentive. The pizza was delicious, but a bit pricey. I dined in alone, one pizza and one drink was £25 so very expensive lunch.

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aisha murray . 2024-10-13

MORE AT Google

came down to newcastle for a weekend away, hayley was fab thanks for a lovely evening!

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Tara Wallace . 2024-10-12

MORE AT Google

BEST PLACE EVERR! Pizzas are huge and such good value. Went 3 days in a row #noshame! Staff are fab and Elliot is a legend #slay #michelinstarpending 🤩🤩🤩🤩🍕🍝.

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emilia m . 2024-10-12

MORE AT Google

Town centre resturant: good choice on the menu including a kids option. Good atmosphere: friendly, attentive staff. Nice vibe about the place . Food was generally okay but my chicken milanese was well overcooked. Shame as it detracted from the experience.

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Stephen Ritchie . 2024-10-08

MORE AT Google

Was very disappointed, was close to 2 hours waiting on food had to re heat in microwave when it had arrived. Actually rang the restaurant and was told I would receive a full refund and would get an email confirming that but that has not happened. Shame as we love zizzi food but the service has let us down big time😕

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Steve . 2024-09-14

MORE AT Just Eat

So there were 7 of us going for tea on our first visit to Newcastle and decided to go to zizzi. The place looked and smelt fantastic. But unfortunately, that's where it ended. The food was average at best. There's nothing to shout about. The pepperoni pizza was takeaway standard. The lasagne and the tortellini were so small we were still hungry afterwards. The bill came to £141 and when we went to pay with cash, the lady said we don't give change. When asked, he was told they don't hold cash on the premises. Well, I'm sorry you weren't getting a £19 tip. For mediocre service by staff just out of school. And average food. A tip was left. But unfortunately we would never go back. On a plus note the children loved their meals.

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Roger Dykes . 2024-09-07

MORE AT Google

Okay, so we don’t normally eat at chain restaurants. My 9 year old daughter was in hospital in Newcastle and she decided she wanted to go to Zizzi after her operation, she is the boss so off we went. She was in a wheelchair at the time and the guy serving made a beeline for her, sat for a minute chatting to her then asked her if she wanted a colouring sheet, she didn’t and the guy took our drinks order and went off. 10 minutes later he came back with a brand new pack of PlayDoh which he had obviously been to a shop for, such a thoughtful thing to do!! We ordered food, which came quickly and was lovely, my daughter was tired now so we asked for the bill. The same guy came over and said it was on the house, then stipulated that the money saved should used to buy a gift for my daughter. Random acts of kindness are few and far between nowadays, this man truly made our day. Ziizi should be proud to have employees like this Darren - Thank you so much. ❤️

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TheCorner69 . 2024-09-05

MORE AT TripAdvisor

Lovely food, great service - very attentive and even a complimentary glass of fizz for my daughter as it was her 21st! We would recommend 👌🏼

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Jax M . 2024-09-02

MORE AT Google

My wife is gluten free and chose the prawn linguine. At the time everything seemed alright until we got home. Having nothing else to eat or drink that evening she was then violently sick throughout the night and is still unwell four days later. I have responded to their feedback form but have had no reply.

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Derek W . 2024-08-30

MORE AT TripAdvisor

Fantastic food as always. The organic primitivo red wine is superb. Great service from Dominic. Newcastle Zizzi never fails to impress.

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Dunk Webb . 2024-08-30

MORE AT Google

Mostly unhygienic... Spanish server hand grating cheese on a customer's pasta plate without washing hands from prior clearing of other tables 🤮

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Dorianne Zammit . 2024-08-29

MORE AT Google

James was great, food was bloody lovely! Cheers!

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Drummond Heckels (Zadarath) . 2024-08-28

MORE AT Google

Was really looking forward to having their lasagne delivered after having it in the restaurant. When it came it just looked like a bowl of slop, no sign of crispy breadcrumbs on top (just parsley, why parsley on lasagne?) and the portion was really small, for the price I would expect a decent portion. Same with the cheesecake, too small for the price. Total rip off. Lesson learned, won't order takeaway again, and it's put me off going back to the restaurant too.

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Jen . 2024-08-20

MORE AT Just Eat

Roberto is the best waiter! very attentive and quick to serve you in ever need

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tom Weston . 2024-08-17

MORE AT Google

Great service from Roberto - made us feel very welcome and was really attentive

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Jacob Egglestone . 2024-08-17

MORE AT Google

Very friendly waiter called Roberto. Food was lovely. Very accommodating to allergies.

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Lily Harrison . 2024-08-17

MORE AT Google

Roberto was so sweet and attentive. He catered to our table really well and very friendly. He made our dinner way better!

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Nur Syaa . 2024-08-16

MORE AT Google

Great quick service - Roberto was very friendly and helpful! The food was tasty too.

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Kim Hunt . 2024-08-16

MORE AT Google

Great spot, good food and very family friendly. Thanks to Dominic for looking after us so well.

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Tom Crotty . 2024-08-16

MORE AT Google

Great meal with help from Dominic who served us and was really pleasant to order with 😊

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todd devine . 2024-08-16

MORE AT Google

dominic has the best service 10/10

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Lily • . 2024-08-16

MORE AT Google

Dominic was brilliant and was very polite when serving !

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23000753 Alfie Savory - Student . 2024-08-16

MORE AT Google

Lovely food and in a great restaurant, with fabulous service from Dominic

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Niamh Bloomer . 2024-08-16

MORE AT Google

Lovely place to eat, food was amazing, waiter Dominic was great!

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mia beckett . 2024-08-16

MORE AT Google

Dominic provided great service - food was also very tasty! Our date night at Zizzi was lovely

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Lara McWilliam . 2024-08-15

MORE AT Google

Dominic was great host, wonderful food and just a pleasant experience

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claire smurthwaite . 2024-08-15

MORE AT Google

We had a fab time today - Dominic our server was very friendly and the food came out extremely quick

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K C . 2024-08-15

MORE AT Google

Positive & efficient service. Thank you

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Charlotte Cargen . 2024-08-15

MORE AT Google

Great, friendly service (served by Dominic), relaxed atmosphere and lovely food.

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Terri Atkinson . 2024-08-15

MORE AT Google

Dominic and Roberto and Paris were phenomenal. Fantastic service!!!! Stay blessed 🙏🏾

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Brandon Taylor . 2024-08-15

MORE AT Google

Dominic was a great server and our food came out in less than 10 minutes

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James Braithwaite . 2024-08-15

MORE AT Google

Dominique was a brilliant server and very helpful

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Madison Elmy . 2024-08-15

MORE AT Google

Elliot was the greatest, what a guy

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Ellie . 2024-08-14

MORE AT Google

Would definitely come back here. Came for a quick meal and the food was absolutely brilliant, along with the service. Dominic went out of his way to make sure we had a great experience, fast and efficient service and extremely friendly.

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Jake Harrison . 2024-08-13

MORE AT Google

Dominic was amazing great customer service

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Aine lavery . 2024-08-13

MORE AT Google

Really enjoyed the food and catered for vegans and gluten free a very enjoyable night

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Lynette Robinson . 2024-08-12

MORE AT Google

We came here on Sunday 11th August around 7pm as part of my 40th birthday celebrations. Lovely welcome when we arrives. Had just finished our starter when the fire alarm went off, we had to evacuate. One of the staff, think called Dave explained that they had to wait for the fire brigade as the alarm box wasn't working for them to turn it off. He explained that we can just leave and there wouldn't be a charge for what we already had as they didn't know how long it would be. We waited for a bit but decided to leave as we were starving. However we love zizzi and had a other night in town. We decided to go back on Monday 12th August at 6.30. Hayley greeted us and we explained about thr might before as she said she had just been told. Dave was there and recognised us from the night before and came and chatted to us. The food was lush as always and great service. When we came to ask for the bill Dominic came over to say that we didn't have to pay and it was on them. All because we had missed out the night before and had the issue with the fire alarm. We asked if they were sure as we didn't pay for our drinks or starter. They were adamant that we didn't have to pay. Well that just made my birthday celebrations even better. Thank you so much x

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Rachdam205 . 2024-08-12

MORE AT TripAdvisor

James was friendly and professional

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Doug Boyd . 2024-08-09

MORE AT Google

Came here for a work function and have never been before, food was delicioys and James S was really friendly and gave a brilliant suggestion for what to order - top man 👍🏻

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The Elden Lord . 2024-08-07

MORE AT Google

Good food and good service from Elliot

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Crell 7 (GFC) . 2024-08-07

MORE AT Google

Gorgeous food! Great service from James.

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Elizabeth Hidson . 2024-08-06

MORE AT Google

James was a very good host and was happy to get us extra water for the table. We had a very enjoyable experience and the food was very prompt.

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Phoebe Kay . 2024-08-06

MORE AT Google

James was an amazing waiter and deserves to win the competition. King of grating parmesan 🙌🙌🙌🙌

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Lucy Farrell . 2024-08-06

MORE AT Google

Food pretty good across a party of 4 except a pasta main that was bland and a bit too al dente. Quick delivery of all courses and friendly service. Set menus good value but the final bill mounts with expensive drinks (same as everywhere now).

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IM H . 2024-08-06

MORE AT Google

Amazing service off James today

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Lynn Cook . 2024-08-06

MORE AT Google

Restaurant week at Zizzis £20 for 3 courses very good value and lots of choice. James served us very well,quickly and professionally. Hope to go back soon.

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ken allen . 2024-08-06

MORE AT Google

James was a great server today. Thank you

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Rachel Bartram . 2024-08-06

MORE AT Google

James the server was bloody brilliant, brought our drinks over in MILLISECONDS

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Jack Boyle . 2024-08-06

MORE AT Google

Had a fantastic experience with staff and food was amazing. Our waiter James was very accommodating and recommended the meat sofia which i thoroughly enjoyed.

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Matthew McDine . 2024-08-05

MORE AT Google

Great food and great service from Elliot

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Paul Clifford . 2024-08-05

MORE AT Google

James was polite and service was quick.

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Nicola Patterson . 2024-08-05

MORE AT Google

Dominic made us feel very welcome and was a great host.

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Carl Rogers . 2024-08-03

MORE AT Google

dominic was a friendly and serves was great

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Emily Bell . 2024-08-03

MORE AT Google

Dominic was super helpful. Thank you for a lovely lunch!

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Laura Foster . 2024-08-03

MORE AT Google

Dominic was lovely and got our orders to us promptly. Very much enjoyable

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Robert Ryan . 2024-08-03

MORE AT Google

Dominic delivered Great customer service and was very friendly

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Sophie List . 2024-08-03

MORE AT Google

James was very courteous, professional and friendly

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Karen Sheard . 2024-08-03

MORE AT Google

James was excellent server polite courteous and attentive

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Lorna Charlton . 2024-08-03

MORE AT Google

Another superb meal from this excellent restaurant . Great food, great presentation and a very friendly driver. Thoroughly recommend this

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Ray . 2024-08-03

MORE AT Just Eat

Amazing food as always & great service from Dominic. Thanks so much!

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Abby Barwick . 2024-08-03

MORE AT Google

Lovely meal and very fast service. Our waiter James was fab! Recommend the lemon drizzle martini

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Eleanor Walmsley . 2024-08-03

MORE AT Google

Zizzi has become one of our favourite Italian restaurants. The menu has standard items but fresh new dishes also. Our server was James who was very friendly and chatty

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William Wharton . 2024-08-03

MORE AT Google

James was friendly and attentive

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Catherine Coleclough . 2024-08-03

MORE AT Google

Lovely meal. Served by James who was such a gent.

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Simone Doyle . 2024-08-02

MORE AT Google

Came here for the vegan lasagne it was lovely, great service from Elliot too 😊

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Sophie . 2024-08-02

MORE AT Google

Thank you so much Zizzi, we came just before my daughter went for a major operation at the RVI. The food and service was great, she loved it. When we asked where she wanted to go once we could leave the ward she picked Zizzi. When we arrived my daughter was asked if she wanted crayons I joked that she was too old for crayons and asked if he had any slime. 10 minutes later the member of staff came back with a play doe set, he had been round the shops and could not find slime but had actually left work to go and buy her something to play with this was so kind. The meal and the drinks and the service were really good. When I asked for the bill, the same member of staff came over and said Zizzi were not charging us and to spend the money we would’ve spent on the meal on my daughter and her friend. They are both 9 and battling cancer, the kindness of the member of staff and Zizzi was overwhelming. Thank you so much you made 2 little girl who are going through a hell of a time very happy. The ended up in Fenwicks to spend the money. We will never forget your kindness x

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Catharine L . 2024-08-02

MORE AT TripAdvisor

Lovely visit to Newcastle Zizzi’s on a Monday afternoon. Would definitely recommend. Delicious food and excellent service. James was very engaging and attentive.

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Alison Stanley . 2024-07-23

MORE AT Google

Lovely food, friendly and fun service. Defo will come back 🩷

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Jemmaspanties . 2024-07-20

MORE AT Google

The food was great, recommend the pork, though the service leaves you with much to desire. The staff were great in finding us a table without booking however the service was incredibly slow and it appeared some staff would avoid eye contact, making it difficult to order further drinks or the bill. Overall we had a nice time with nice food and vibe.

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Sasha Marie . 2024-07-18

MORE AT TripAdvisor

Good restaurant, found beer, fries and gluten-free pizza.....really good pizza. Be careful of intolerances.....very good

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Luca Gazzetta . 2024-07-18

MORE AT Google

Great for quick meal on a work trip.

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Rosalind Harwood . 2024-07-16

MORE AT Google

I booked this venue for a family meal. Booked online very easily for 12 people. When we arrived we saw put us at a large table right at the serving hatch and as we got seated, a waiter with a bit of a comb over tutted at me as he was trying to get plates to take to customers. If the table us in the way, don't put it there!!! However once we got seated and our lovely waiter came over, our meal was superb. He was polite and friendly and super helpful. Our food was delicious and came surprisingly quickly. Everyone agreed it was delicious. Several of our group had a pulled pork pizza which we can recommend. Overall, really good and will be back. Limited parking on grey street. Disabled access and toilet downstairs if required. Decent menu and choice of drinks.

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Finding Balance . 2024-07-15

MORE AT Google

Amazing food, super quick service, nice and quiet.

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Drelld . 2024-07-14

MORE AT Google

First time and amazing service by Elliot. Will be coming back definitely.

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Glenn Geo . 2024-07-11

MORE AT Google

Absolutely perfect, staff were the best, would definitely come back. Lovely interior had the best pizzas I’ve ever had. Nothing could’ve been better and waiting staff were so chatty and friendly!

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Grace Little . 2024-07-11

MORE AT Google

Even though there was a delay with our order, the issue was resolved by the manager, all staff were friendly and ambience is great. Food was spot on

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Claire Collins . 2024-07-10

MORE AT Google

Thoroughly enjoyed food and mocktails, service swift but not rushed, time to savour and enjoy

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Nancy Radford . 2024-07-09

MORE AT Google

The waitress were lovely but it’s very expensive for what you get

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Maria Lawson . 2024-07-04

MORE AT Google

Excellent experience, delicious food, and friendly staff. I can hugely recommend it.

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Karel Rieder . 2024-06-30

MORE AT Google

Elliott was our server and was fantastic! He was very friendly and made our visit very enjoyable. Would recommend

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Beth Manser . 2024-06-29

MORE AT Google

Elliot was a great server, service was so fast and food was amazing!

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Madeleine . 2024-06-29

MORE AT Google

Elliot has been outstanding, made us feel very welcomed and looked after. would definitely recommend the food it was amazing! would recommend!!

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Ells Holmes . 2024-06-29

MORE AT Google

My order never came after sayinf it had been delivered

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Holly . 2024-06-18

MORE AT Just Eat

Doesn't take cash, that does not help group parties or even their staff when it comes to tips..

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jacob1029 . 2024-06-10

MORE AT Google

My friend and I come to this restaurant at least twice a month as we are students and get 30%off on food. And untill yesterday (Thursday)it was one of our favourite places.well unfortunately this time we were served by a miserable face man wearing a plaid shirt (not wearing uniform so I guees he is part of your management team) taking the order with an straight face and not engagement at all. Once the food came we asked for condiments for our fries and they never came. I was offered parmesan cheese in a really rude maners, no checkback (my pasta was dry and I would loved some.more sauce if poss) so I couldn't ask and once he cleared our mains he didn't even bring desserts menu for us. Obviously during our dinner apparently he iwas having fun with the team and smiling but we felt completely ignored and unwelcome. I am sorry as I feel bad leaving this review but honestly his attitude ruined our meal. The guy who we asked for the bill wasn't the same guy that served us. Hopefully next time we have a better experience. Thank you Maria

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maria p . 2024-06-07

MORE AT TripAdvisor

Beautiful food and great midweek offers

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Rachael Lennox . 2024-06-06

MORE AT Google

Nice restaurant and good staff - view of kitchen and pizza oven was great - food/drink was a bit on the expensive side but quality was very good. Mocha was very nice, just wish the coffees were a little bigger for the price!

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Paul S . 2024-06-04

MORE AT TripAdvisor

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