Based on 4.008 opinions finded in 5 websites
Based on 4.008 opinions finded in 5 websites
Nº 831 in 1604 in Newcastle upon Tyne
Nº 59 of 84 Italian in Newcastle upon Tyne
Opinions
New years eve evening meal. We arrived 15 minutes early for our table, all the staff very welcoming and good friendly service. Nice experience and lovely food reasonably priced. The gnocci that accompanied my chicken was so good. Restaurant is in a great location and would definitely come back. Thank you for a pleasant evening
Anthony McMaster . 2025-01-12
MORE AT Google
Fab food as always. Great service from Alex and lovely to see Vitto.
Elaine Boyd . 2025-01-11
MORE AT Google
Great food. Fab atmosphere. Alex our server was very attentive.
Gillian Stringer . 2025-01-11
MORE AT Google
Gustos is the perfect setting for a romantic night out, great atmosphere delicious food and really friendly service from our waiter Alex ☺️
Nathy Potts . 2025-01-10
MORE AT Google
My favourite restaurant, never disappoints! Our server Alex made the experience even better.
lottie cole . 2025-01-10
MORE AT Google
Service was lovely from the start! We asked to move tables to one away from flashing fairy lights and our server Alex moved us but still to a booth type table - something special to celebrate my wife’s Birthday! Throughout the staff were lovely, attentive, approachable; whilst also timing their approach to allow us time to enjoy our time and our meal! We really like Gustos for the ambience, the food and the service! The food was lovely! We miss the Duck dish but we still love the other items on the menu! I particularly love the arancini! Something special for a special night out! Thank you
Hattie E . 2025-01-10
MORE AT Google
Lovely meal, great service from Alex!
Nadine Donald . 2025-01-09
MORE AT Google
Food was amazing, service was first of class, great atmosphere, will definitely be back.
Michael Gibbon . 2025-01-07
MORE AT Google
Service was very good. Food very average
Alex Craig . 2025-01-06
MORE AT Google
The service was great. Our waitress was extremely friendly, warm and attentive. The calamari wax a little dry.
Danielle Gilbert . 2025-01-06
MORE AT Google
Very nice place with nice food and service. There was a party of 9 and service was smooth. The portion size to price ratio is a bit much but not too bad.
Anthony Quinn . 2025-01-05
MORE AT Google
The food was great. The waiter friendly.
The Country Man . 2024-12-25
MORE AT Google
An abysmal experience. Terrible service. Won’t visit again. The waitress wasn’t attentive. We waited way too long even for water. Then she served food without serving plates or cutlery. We were four people in the group and we had 2 sets of cutlery. The food was mediocre at best. The garlic pizza bread was incredibly salty and oily. Prices do not reflect their service or quality of food.
Faisal B . 2024-12-22
MORE AT TripAdvisor
Was very disappointed with the service. The waitress took forever to get service plates for the starter as well as for some water for the table (had to ask multiple times). She didn’t check to see that one person at the table didn’t have cutlery, and we were disappointed in the service overall. I wish I could say the food was good enough to make up for it, but it was okay, nothing particularly memorable.
Ariana Khan . 2024-12-22
MORE AT Google
Really lovely meal, good vegan options available and plenty of choice for everyone. Alex was a fab server.
Lisa Taylor . 2024-12-21
MORE AT Google
Really lovely restaurant, if only the waiter could correctly hear what the table ordered, the experience would’ve been that much better. Lovely meal, except wasn’t pleased by the inability to differentiate “prawn” and “pork” when ordering the Buca Aglio. On the upside, was able to swap with my partner to accommodate my preferences; ending up with the ragu, which was surprisingly pleasant.
Lewis McLeod . 2024-12-20
MORE AT Google
Lovely location, decorated well for Xmas. We went on a Sunday so it was less busy, but have been on a Saturday when the restaurant was busy, but the service was good both times. They even made me the “Griffin” pizza which now not on the menu! 👍
Lee T . 2024-12-16
MORE AT TripAdvisor
served by alex, very friendly and excellent service !
Olivia Tellwright . 2024-12-14
MORE AT Google
Great service from Alex! Thank you!
Agata Dorrington . 2024-12-12
MORE AT Google
Lovely restaurant, staff were friendly and helpful. We sat upstairs, so had a pleasant view. We ordered pasta dishes and pizza, which arrived promptly and all tasted delicious. I especially enjoyed sun dried tomato and Mozzarella Girasole.
Julie O . 2024-12-12
MORE AT TripAdvisor
What a lovely welcome and service experience by Alex. The salmon and cod were delightful a tantalising gourmet culinary experience. Alex got the recipe off the chef to share with us to try at home. Then a wonderful personalised surprise wishing us a happy anniversary 🎉
Christine Eddy . 2024-12-11
MORE AT Google
Alex was an excellent waiter and catered to our every need promptly!
Rachael McGouran . 2024-12-11
MORE AT Google
Akva took great care of us on our Christmas night out.
Graham Stewart . 2024-12-10
MORE AT Google
Akva was a great hostess and the food was fantastic
James Flower . 2024-12-10
MORE AT Google
Waiter couldn’t do enough for us. Made us very welcome. It was for my birthday and he made it perfect
Karen Tait . 2024-12-09
MORE AT Google
Alex was excellent (again). Great food and even better service. A lovely Sunday afternoon with family. Would definitely recommend.
Andrew J Thirlwall . 2024-12-08
MORE AT Google
My first visit with my family for a birthday celebration,and wow what a place,the ambience fantastic and the place was rammed.We were greeted and served by the beautiful Abbey she is first class,so professional and attentive,she worked her socks off and so soon after just returning from maternity leave,a big asset for the restaurant,thank you Abby and nice meeting you,overall first class and highly recommended
peter parkinson . 2024-12-08
MORE AT Google
Alex was amazing very prompt and attentive. Prompt with our shots and very well mannered. Will visit again. Thanks alex
Elizabeth Rose Spoors . 2024-12-08
MORE AT Google
Alex was a lovely server, very attentive and provided lovely service!
Emily Saull . 2024-12-08
MORE AT Google
We were very lucky to get a walk-in table, so didn't mind the long wait, but the drinks order could have been swifter, thankfully water was served straight away. I ordered the veal, and whilst it tasted very nice, it was clearly overcooked. Veal should be soft, not chewy. I pointed this out to our table host, who informed us that this is a comment complaint, but the management won't change the way it's cooked. I usually asked how things are cooked and I fogot on this occasion. We can't all be wrong, so if you don't want to listen to your customers at least tell the waiting staff to inform customers that it is served well done or mention that on the menu! I really liked the ambience of the place and the staff were really friendly. I would go back and try something different, but I wouldn't order the veal again!
Kirsty R . 2024-12-07
MORE AT TripAdvisor
Alex was a fantastic server, he looked after us through the whole meal and went out of his way to make the best experience possible.
Cameron Stradeski (Cam) . 2024-12-07
MORE AT Google
Lovely meal. Alex our server was great
Simon . 2024-12-07
MORE AT Google
Alex looked after us, I recommend you ask for him. Great service.
SM . 2024-12-07
MORE AT Google
Restaurant was cold, but, kindly they moved us to a seat near a radiator. Service was friendly but took some time with the drinks. Food was a big dissappointment. The pasta and ragu had hardly any sauce and plate was cold. Came with a large, pizza size, garlic bread which was tastier than main meal.
dotcho . 2024-12-05
MORE AT TripAdvisor
Alex was so attentive and warm, always making sure I had everything I needed. Thank you for being such a wonderful host!
Midge Ryall . 2024-12-04
MORE AT Google
We had a lovely meal here served by Alex. The food was beautiful and the service and atmosphere was great. We will definitely be back! 💖
Faith Purdy . 2024-12-04
MORE AT Google
Thanks Alex and team for everything. Had a lovely meal
Oisin Mc Nulty . 2024-12-04
MORE AT Google
lovely experience at the classics ball for my society!
Abby Elizabeth . 2024-12-02
MORE AT Google
So nice and christmassy. Loved the atmosphere and the service so friendly and tasty.
purple rayne . 2024-12-02
MORE AT Google
Strange service charge added, but they removed it when we asked about it so I assume it was an odd mistake. Lovley meal would come again!
Rosamund . 2024-12-02
MORE AT Google
I simply loved the place!!! I went there with my family for dinner to celebrate my birthday and it was amazing! I ordered a fillet steak and my mother and sister ordered tuna steaks, we also had a sticky toffee pudding as a dessert. The food was wonderful (some of the best I’ve had in England) and the atmosphere was great. The service was also exceptional, our server (Alex) was very friendly and made the whole experience ten times better. We’re definitely coming back here if we ever get the chance.
Kamile Kastickaite . 2024-12-01
MORE AT Google
Fantastic service (nicole) and great food.
Paul Lyon . 2024-11-30
MORE AT Google
Had a lovely dinner celebrating my daughter’s graduation. Huge thank you to our server Alex!
neringute as . 2024-11-30
MORE AT Google
Lovely birthday meal and brilliant service from Alex!!
Robyn Nicholson . 2024-11-30
MORE AT Google
Great time doing the bottomless festive brunch. Cocktails are amazing
Ashleigh Barnsley . 2024-11-30
MORE AT Google
The cocktail choices and food on the bottomless brunch are lovely and the decor is very nice.
Stephanie Barnsley . 2024-11-30
MORE AT Google
Lovely venue, lovely food, lovely people.
Grace Roberts . 2024-11-30
MORE AT Google
Alex, our waiter was excellent. Very friendly, attentive but unobtrusive.
Karen Kempton . 2024-11-29
MORE AT Google
Alex was such a nice guy, thank you for this amazing experience ! Will definitely come back soon
melodi darakhshan . 2024-11-29
MORE AT Google
Really fabulous food, great location, very friendly staff but too few of them. They were rushed off their feet. Ended up feeling very sorry the pressure they were under. That said great meal, good value and would definitely go back
Gill Smith . 2024-11-29
MORE AT Google
Christmas bottomless brunch with work colleagues. Good choice of drinks and food. Alex our waiter was attentive. Loved the Christmas decorations, good location on the Newcastle Quayside.
Laura . 2024-11-29
MORE AT Google
Alex was great! Nice touch with the happy birthday, thank you!
Olivia Olujohungbe . 2024-11-28
MORE AT Google
Alex was a great server for our dinner party! Thanks
Alisha Ali . 2024-11-28
MORE AT Google
Alex he’s very kind, lovely service and the restaurant
Ruth I . 2024-11-28
MORE AT Google
the pizza quality is one of the worst i've tried.. price is so high compared to quality and ingredients used to made! the waiter was friendly and served us well.
Sa Al. . 2024-11-28
MORE AT Google
Lovely food and atmosphere. Alex was a very friendly and attentive waiter.
Lauren Beckett . 2024-11-28
MORE AT Google
We had dinner here, I had the burger which was one of the best burgers I have ever eaten. Considering we where the only ones in the restaurant the service was slow as the waitress seemed to want to talk to the barman.
John Hindmarsh . 2024-11-28
MORE AT Google
Food, drink & service all excellent. Alex was very friendly and provided great service. Will come again.
Anthony Place . 2024-11-27
MORE AT Google
Visited here on Sunday 24th november, 4 adults, evening didn't start well when we entered the restruant, we stood there 5 minutes before I had to wander around to find a member of staff, from then on the sevice was terrible, food wasn't great, we all felt like we invisible, no checking on us until we had finished courses, had to ask if we could have desert, and then we could easily have just left the restruant unnoticed, but I felt I had to tear the server away from her phone to get me the bill, will never go back.
Nigel Dilley . 2024-11-24
MORE AT Google
Akva was great, lovely meal thank you!
Natasha Hemsley . 2024-11-24
MORE AT Google
Excellent food and thoughtful service in a gorgeous dining room. Thanks so much for looking after us so beautifully during my birthday lunch.
ben . 2024-11-24
MORE AT Google
First time here but we'll definitely be back.
Andrew McKendrick . 2024-11-24
MORE AT Google
Beshanka was a great help in the service sector food was great
Lewis Couley . 2024-11-23
MORE AT Google
Alex was a fabulous host, very friendly and constantly bringing over drinks for our bottomless
Courteney Anderson . 2024-11-23
MORE AT Google
Alex was welcoming and friendly, efficient service, lovely food
Jaina Sloan . 2024-11-23
MORE AT Google
Thanks for great service beshanka!
Jessica Duckworth . 2024-11-23
MORE AT Google
Beshanka offered us good service
Yongi Sheng . 2024-11-23
MORE AT Google
Nicole was fabulous, thank you very much!
Sara Rae Allen . 2024-11-22
MORE AT Google
Carolina and Valentino were incredible servers were incredible! Really happy with their service ❤️ lovely bottomless brunch guys thank you so much
Alice Polkinghorne . 2024-11-22
MORE AT Google
Great bottomless brunch! Fab service!
Lucy Martin . 2024-11-22
MORE AT Google
Shout out to Valentino & carolinia, great hosts x
kirsty alexander . 2024-11-22
MORE AT Google
Alex was very attentive and helpful
olivia hutchinson . 2024-11-21
MORE AT Google
Great food and atmosphere. Alex served us and was great.
Emma Knowles . 2024-11-21
MORE AT Google
Lovely fresh tasty food! Gorgeous atmosphere and lovely, friendly and attentive staff, particularly Beshanka
abi culpan . 2024-11-17
MORE AT Google
Lush food!! And tasty drinks!!!
Charlotte Warriner . 2024-11-16
MORE AT Google
Lush food and fab experience !!
Amelia Foxley . 2024-11-16
MORE AT Google
We came as a girly group for bottomless brunch. Absolutely amazing!!! Great value, great choice of food and cocktails - best in Newcastle! Kate and Abby looked after us very well and went over and above!!! Definitely recommend!!!
Jennifer Lowe . 2024-11-16
MORE AT Google
We’ve had another amazing brunch at Gustos. Kate and Abbey were fantastic and we weren’t disappointed with the lush food and drinks. We’ll definitely be back. Thank you!
Kirsty Hunter . 2024-11-16
MORE AT Google
Kate & Abbey were fantastic! They looked after us on our Festive Bottomless Brunch. 3rd time for Brunch here and still the best in Newcastle. Will be back!
Melannia . 2024-11-16
MORE AT Google
Had bottomless brunch here today and Kate and Abbie were amazing! Cocktails were fantastic - try the festive iced espresso!
Joanne Ashmore . 2024-11-16
MORE AT Google
Great service, brilliant drinks, lovely staff
Zara Surgenor . 2024-11-16
MORE AT Google
Beshanka made us feel very welcomed and had a very nice welcoming personality she had excellent customer service we really enjoyed our experience at gustos, thank you
Connor Piggford . 2024-11-16
MORE AT Google
Really good night, lovely food. Took a little time to recieve food but we were a large group. Would definitely recommend!!
Simon Matthews . 2024-11-14
MORE AT Google
In general the restaurant is nice and the food was very good as I every time I come, Also I would like to thank the waitress Beshanka for her service, it was really nice!
Ali Ali . 2024-11-11
MORE AT Google
We have had an amazing day for bottomless brunch. Alex was a great help, friendly. Qe had a really great time.
Katy Stobbs . 2024-11-09
MORE AT Google
Beshanka was a lovely host Very attentive, chatty and overall lovely experience
Kelly . 2024-11-09
MORE AT Google
Alex has provided an absolute perfect service and made our event extra special with his accommodating manor, he is a credit to the establishment
Julie Ann Collins . 2024-11-09
MORE AT Google
Alex is helpful and friendly, he made our bottomless brunch enjoyable
Hannah Adamson . 2024-11-09
MORE AT Google
Credit to Alex he was a fantastic waiter helpful and friendly!
katie coverdale . 2024-11-09
MORE AT Google
Alex was amazing… great service.. friendly and nothing was too much trouble. Thank you.
Tina Carter . 2024-11-09
MORE AT Google
Beautiful restaurant, friendly staff, excellent food (sourdough pizza was the best my husband has ever had, he said) . Well done
Jane Shorrock . 2024-11-08
MORE AT Google
Very pleasant staff, very traditional Italian tasting food. Highly recommend
Meesuan Paul-Birabi . 2024-11-08
MORE AT Google
Alex was very attentive and helpful server.
Philip Stubley . 2024-11-08
MORE AT Google
Waitress, Beshanka, really friendly and attentive. Would return.
Phil Mullis . 2024-11-08
MORE AT Google
Alex was fab 5 stars. Food always a good standard, consistent every time we come.
Julie Tree . 2024-11-08
MORE AT Google
Meal was fine as was service. Wine by glass expensive, moreover when the 12.5% service charge is applied. NOTE OF CAUTION: PLEASE CHECK YOUR BILL CAREFULLY AS £30 plus service WAS ADDED FOR A BOTTLE OF WINE WE NEVER ORDERED. As soon as this was pointed out it was removed and the correct bill presented without apology. This type of thing concerns me and should also concern management.
Patrick McCaughey . 2024-11-06
MORE AT Google
Beautiful Italian restaurant with a cozy atmosphere, amazing service and beautiful tasty food. Anything you order, it is going to be great!!! Highly recommend 👌. Special thanks to a beautiful waitress Beshanka for her quick service🙂🙂🙂
Elena Gohill . 2024-11-06
MORE AT Google
Alex provided a great service, will definitely be back!
Hayley Brown . 2024-11-03
MORE AT Google
Beautiful Italian restaurant, dynamic and friendly Italian staff. It's good. I recommend
Bruno Gaully . 2024-11-03
MORE AT Google
Gorgeous food and outstanding service by our waiter Alex definitely be back.
Megan Curry . 2024-11-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North East
1135 Opinions
2146 Opinions
1012 Opinions
Turned up today for my birthday after booking a table on the 18th December by phone, and emailing about said booking on the 19th December. Once I arrived I was told there was no booking under my name and was told to just wait. Stood and stood (with a broken ankle) with no time update so asked how long it would be as had plans after and was told they don’t know just when someone leaves. Very unhelpful unfriendly staff and a bad start to my birthday plans. Have wanted to try here for a while but won’t ever return to try again.
2472 Opinions
Sorry to say... Was expecting much much better! For £26.50 for essentially a salmon fillet, 10 spinach leaves and a butter sauce... for only the sauce to be seasoned was wild! Not in a good way... The truffle chips were undercooked and borderline inedible. My mussels to start were phenomenal but my partners calamari was overcooked and under seasoned. Absolutely gutted - expected sooooo much better for the price tag 😭