The best restaurants serving Fast food food in England

Paid £4.19 for a mcplant, waited for around 20 mins, order never arrived, threw ticket over counter.

Milkshake didn’t come when ordered rubbish customer service, never coming here again, waste of money!!!!!!!!!!!!!!

Well over an hour late and the order was wrong - they sent someone else's order to my address and wouldn't believe me when I said that was not what I ordered onlline. They asked me to go and prove it. They blamed me and Just Eat and wouldn't accept any responsibility. I called them idiots as that's exactly what they are (the company - apologies to the girl as she was just trying to help). But the male/owner - never ever experienced customer service like that before. Absolute disgrace arguing with a customer. Soon to be closed on that basis.

Awful service I have to complain nearly every time, I ordered food come stone cold most rude ..didnt seem to car r.this is not the first time it's happened shocking customer relations

When we go in the morning and Mimosa is there serving us, she is always smiling and so nice! Always great to see her when we go - 5 star service from her she’s the best. ⭐️⭐️⭐️⭐️⭐️

So so shocked with disappointment here £19.60 received a tiny hot dog bacon I cud not c cheese niL taste mostly scabby chips niL ice cubes for my soda waiting 10 mins to be served waiting 10 mins for food. The Owner is savvy he knows ppl visit once per yr so that's how he makes his billions. Thief

Ordered the double melt classic meal. Was quite quiet and coming up toward closing, but no excuse for serving a lukewarm meal. Took it back and they cooled a fresh hot one. Strangely enough the BK at Octagon park don't serve the double melt

They hade no grimace shake floor was dirty customer service wasn’t nice they released grimace shake bout weren’t even selling it that’s my review.

Tip 1: The west bound Services has a rather good mini Waitrose which serves good food to take away at relatively modest prices. You can access the West side by walking over the motorway bridge from the Eastbound side. Tip 2: The Petrol here (both sides) is an eye watering 30p per litre more than your regular garage. Better to be warned ahead of any journey.

worst fish and chips i've ever had, cold fish and hard horrible chips, curry sauce was nice though. service was quick and friendly.

Had some dry chicken and had an upset stomach, and had to have a few toilet trips next morning. Not good won't return. Overpriced also.

I ordered from the Redditch town centre, 17/10/2024 and when i had heard they was bringing back out the McRib after so many years, i was over the moon! i couldn't believe it! my favourite thing from the menu and they was bring it back out. Well my 2 McRibs arrived and i had never been so disappointed in my life! the meat was thinner than Rustlers and even Quicksters Rib meat! and the McDonalds rib was tasteless with literally a drop of bbq sauce on each one! the only flavour i got from it all was the bun. I ended up throwing one McRib in the bin and the rest of the other McRib i put in the bin as well. Honestly... i would rather McDonalds have not brought it back out again, it was not like how i remember the Rib or how it tasted and for the price, it's honestly better to just go to the shop and buy a Rustlers or a Quicksters at the least.. at least they have flavour and are good for the money.

When ordering a delivery, is it unreasonable to expect to receive what you actually ordered? If this were an isolated occurrence yesterday, I would let it pass as human error, but I don’t think I’ve had a delivery that was correct in over SIX MONTHS! To make matters worse, When you wish to raise a complaint, you have to do it through the delivery partner! WTH???? Duncan the Uber delivery driver didn’t go into the kitchen and pick the order for me! That, McDonalds, falls to the incompetence of your personnel. I ordered meals with Large Strawberry Lemonade (extra premiums paid for these drinks, and what did I receive……..BOTTLED WATER! For goodness sake, sort this shambles out. Get some quality control in place.

I’ve visited this McDonald’s on several occasions as I live nearby. Large fries that are half full and burgers that are just thrown together. Staff are made up mainly of kids so customer service is non existent. But what’s really baffling is the amount of times there’s no milkshakes or McFlurrys - particularly later in the evenings - always down to a broken machine 🤔 This place is a classic example of why fast food franchises don’t always work. Avoid at all costs