Famous Fried Chicken Chatham in Medway

They don't know how to do their job, they are deaf and don't understand anything, and I would say one of them doesn't even understand English properly, he acts very important as if he were some kind of shop owner on the phone. I won't list what exactly happened, but they are rude, they lie and convince you of something you didn't even order. If you cant add simple chips on the system than whats it like on ubereats or just eat?

Will usually get your order wrong and even if it's correct it's cold

Good service and good customer interaction.

DO NOT EAT HERE!, ordered chicken wings, chips, and some other bits, Then chicken was bright pink, and chips were stone cold, it was like eating coal. Probably gonna get food poisoning if you eat here, DONT GO!! BAD HYGIENE!!

the workers are so nice and service is amazing not to mention how comforting the food is.

Food is good but please please use gloves.... Very unhygienic....gives me tummy ache every single time middle of the night!

I just ordered wings and to my great disappointment - they were extremely soggy, leaky and gross. 🤢 regretted on wasting money.

I went in there today with my daughter to get food got home got half way through are meal to find the chicken was not cooked still very pink in side took it back to be told no its fine its the marinade on the chicken when other customer see the chicken they said it wasn't cooked I am pregnant so eating un cooked chicken is bad enough any way with out the harm it could cause I was very ill and my poor daughter had a very bad tummy I was offered a refund of 2.40 sorry luv but that's not good enough I will be taking this further and I made that clear the service is an absolute shambles stay clear if u don't want food poisoning

Absolutely disgusted with the service, food was ordered, they then decided to serve 2 big orders to other people instead of dealing with my small order that was just beans and a mini bucket. Very frustrating, I was waiting there for over 10 mins, people serving must be racist or something.

-1 My food was delayed for 2 hours and I live 5 minutes from them

It’s very good and tasty fast food

Good quick service and great chicken.

Not a bad price, pretty quick, 5 of us went during lunch break, so we expected some delays, worth a try, would go again if passing.

Excellent value with good food.

Fast service food was ok burgers in this place got small and price have jumped oast 24 months gone up atleast 2x to price and portion got smaller ie. Fries bags smaller burger less veg inside and chicken have been same as usually but price are up alot

Gut rot for 2 days and chicken was off

Found a dead mosquito in my chicken burger 😡

Had flies in burger disgusting hygiene and doesn’t wash hand after smoking and handling food

You get quite a lot for the price.

Good! It is possible to find that old oil is not used when cooking.

rude on the phone chicken was cold and dry don’t get your food from here found multiple hairs and one piece was pink

Chips where very nice, wouldn't recommend if you have no teeth tho, mind you I've lost all of mine in the process of eating them, don't worry though I had some chicken which my dog thoroughly enjoyed, it was like chewing on a leather boot fresh from the river Medway, great value got a can of Pepsi to wash it down would recommend getting 2 cans

Bought chicken burger chips nd spicey chicken wings, very nice food

Depends who is serving, but generally get good food or if here. Usually quick service and good prices

Went there today gave me pink wings reviews were right very polite lady at counter though

Food its reheated many times same goes with Fries its not fresh IT tastes like IT was Fried yesterday and microwaved day after

Good value, food hot & this is why. THE BOSS RANDOMLY CHUCKS IN THE PREVIOUSLY COOKED(?? HOW LONG AGO?? ) CHICKEN, FROM HEATED RACK, BACK INTO THE FRYER JUST FOR A MINUTE OR SO. To warm it up and to make him look productive. Dunno how long they've been doing it or how often. Thing is, I still go in there, so they could have done it already, but I just tell him it doesn't need any more crisping. I buy extra toilet paper just incase.

Chicken always good from here but sometimes a bit hit and miss on the chips, if they are cooked fresh they are great but if they are sitting under heat lamp for a while they get cold very quickly.

Was a good takeaway but... staff when I tried to order a delivery (baring in mind im a regular customer) the rude woman on the phone told me they don't deliver... I argued I know you do, cause ive ordered many times, which I have ngl the food is the dogs danglies, cheese bites bang on 👌 but the way I was talk to and I still couldn't place my regular order did liss me off. Wont order from them again as I don't like shiza service

They sell tasty chicken. Visit the place

sooo good the chicken is always delicious reccomend

Excellent Burgers were really good the chicken nice and tasty

Its local too me so been in a fair few times but lately slow service and luke warm food plus chicken smells of ammonia

Friendly service with good food

first of all i am a regular customer but my order today changed everything.i was very disappointed i felt conflicted, disgusted, discriminated and Undistinguished. The bun on the burger was frozen cold, the strips on the burger was solid hard i felt sick after eating. The person cooking it was so lazy and we waited 15 mins for our order. I used to love this place but now i wont be visiting this chicken shop anytime soon. VERY DISSAPOINTED!!!

Slow service and complicated to think about

Nice but took their time as was chatting but really nice food

Good customer service and lovely chicken

did not get what i ordered i ordered a cheese burger with NO SAUCES ETC but got something entirely different. food is normally pretty good

Shaun Burgess said he highly recommends this as it finger licking good baby

orders fulfill quickly. ready meal

Food is generally good, and reasonably priced

Proberly the best chicken take out in the area

Very good service and great food

Food great just make sure you check your order before you leave....

Food great just make sure you check your order before you leave....

Staff very friendly but food is horrible, chicken wings smells really bad tasty not good as well, thought maybe just this time bought them bad but it happens 6 timea in the row. Not sure if i will risk to go and buy them anymore

Food is good service frienly can be a bit slow sometime

food is okay but service is needed to be improved.

Food is lovely can't fault it , just very slow service

Not bad if you want something quick

Good food cheap prices slow servies

Get a lot for your money and it is nice

Very nice food. First time to this chicken shop fairly priced and fresh cooked.

Looks like new owners have taken over as the name has changed. Not a good thing as when I ordered last night it was over an hour late, the chips were overdone and the chicken was dry. When I called the person told me it would be 5-6 minutes which was clearly a lie to get me off the phone. To top it off the delivery driver couldn't find my house. Used to be good. Think twice before ordering.

The spicy chicken wings are very tasty

Staff was so rude. I wanted to pay by card but he told me they don’t accept card over the phone so he told me to order on just eat. Went on just eat to place the order, phoned up 10 mins later and he told me they’re not delivering anymore.

Delicious junk food then I feel I need it. Also quick service.

Wowowowowowo 1st chicken shop in Kent really we love the chicken and good team work 😍😍😍😍

Food is great some times when they get the order right. I find they forget things all of the time

Use this place a bit yet to have a bad bit food always bang on

Food always nice. Delivery driver is always friendly and courteous! Great service!!

Do not order from here. Got sent the wrong order, rang up and no offer of replacement or refund and then said next day we will get the order free. This never happened. Avoid at all times

Loved it!!! food cooked perfect I will be back 100% but an hour and an half for delivery's not on was a long wait but was worth the wait as the food was so good.