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2.8

Based on 514 opinions finded in 2 websites

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Nº 664 in 731 in North Somerset

Nº 21 of 25 Fast food in North Somerset

CUSTOMERS TALK ABOUT DISHES WITH..baconcheesepaychickencoffeebun

comment_iconOpinions

So clean and tidy in restaurant and toilets. Super staff who because of my mobility brought the meal to my table. The manager and staff here are first rate

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johnnie n . 2024-10-25

MORE AT TripAdvisor

Ahsan!! What a legend! Great customer service and managing of a busy day!

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Oliver Croft . 2024-10-05

MORE AT Google

Kings of all the junk food places

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Connie Conlon . 2024-10-04

MORE AT Google

The food was nice and fresh, still hot 5 minutes after getting it. Didn't have to wait in a queue, and only had to wait a couple of minutes for the food. Elitsa and Dani were helpful.

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Mitchell Embrey . 2024-10-01

MORE AT Google

Ahsan was fantastic... Very helpful.

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alex bell . 2024-09-29

MORE AT Google

Great service very friendly service from eva

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Mason Brindley . 2024-09-28

MORE AT Google

Great service, fast and friendly, delicious food and attentive staff. 🙂

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Sammy Stride . 2024-09-21

MORE AT Google

Service was amazing, very lovely staff, very smiley. Best Burger King I’ve had in ages would recommend!

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Morgan Swift . 2024-09-21

MORE AT Google

It's burger King need I say more

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Colin Botterill . 2024-09-19

MORE AT Google

I was going for holiday and I was hungry so I went to burger king. The food was really fresh and good, but more than that the staff was really amazing. Eva and Parth did good service and helped me for my order.

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Susma Rijal . 2024-09-18

MORE AT Google

Was served by Eva with brilliant customer service.

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Harry Zulu . 2024-09-14

MORE AT Google

Sara Eva. Very lovely smiley person 👍👌

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Paul Cutmore . 2024-09-11

MORE AT Google

Always like to stop here when I go away. The staff are always friendly and helpful.

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Leon Traversari . 2024-09-11

MORE AT Google

Very quick and friendly service, thank you Eva for loverly service.

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Aubrey Imber . 2024-09-10

MORE AT Google

Eva And Sára excellent service. Smiling all the time. Quick and helpful. She wished me a happy flight. More than satisfied. I look forward to meeting that girl again.

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Martin Popelek . 2024-09-09

MORE AT Google

Sara took my order and was really good in her work. And Eva and parth served me. All were best and excellent. Best best best

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Nitu Sandhu . 2024-09-09

MORE AT Google

Very excellent service from Sara and Eva

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Navdeep Singh . 2024-09-08

MORE AT Google

Eva and sarah was very helpful in the choice of my burger king meal and it was cooked to perfection would highly recommend.

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Liam Davies . 2024-09-08

MORE AT Google

Excellent service from sara and eva. They were very helpful.

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Jagroop Singh . 2024-09-08

MORE AT Google

I had a great experience at Bristol BK! Tom was very helpful with answering all my questions about my dietary needs and what I could and couldn’t order! Thanks Tom!

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Bryony Lynes . 2024-09-06

MORE AT Google

Lew gave me excellent customer service

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Callum Turner . 2024-09-03

MORE AT Google

Today I got catered to by 2 gentlemen named Lew dineth they supplied my missing items immediately and prepared my order wucil

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Ayman Aden . 2024-09-02

MORE AT Google

The service I received from Lew and Dineth was simply outstanding! They made sure every detail of my order and they were truly professionals and friendly who went the extra mile to ensure my satisfaction. I highly recommend their services to anyone looking for excellence in customer service experience.

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Arty Machips . 2024-09-02

MORE AT Google

Eli the assistant manager was super pleasant friendly and approachable. Will definitely visit again next time we pass through the airport

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Scott Pollard . 2024-08-30

MORE AT Google

This is best Burger King around-always serving up nice food! Big thanks to Lew for making every visit a pleasure…

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Cairo palmer . 2024-08-29

MORE AT Google

Hands down the best bk with the nicest food. Shoutout to Lew & kokila for the always taking care of us.

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Jolan Jong . 2024-08-29

MORE AT Google

Amazing customer service by lew.. would love to come back for sure..

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Waqar Ahmed . 2024-08-28

MORE AT Google

The bk is top-notch with the best food.huge thanks to lew and tom for this awesome service every time.

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Qadar Cisman . 2024-08-28

MORE AT Google

Really friendly and helpful, great food, served us even though it was near closing time thanks Tom Dineth

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Jascie Vince . 2024-08-28

MORE AT Google

I always enjoy the food at this Burger King, but Lew takes it to another level. He’s a super cool guy who really knows how to make customers feel welcome. Great food and even better service!

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Carlo Cocuzzi . 2024-08-28

MORE AT Google

Very good service by Martina, thank you darling, she was amazing

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Dyno Dyno . 2024-08-28

MORE AT Google

catalin is the goat of BRS, service with a smile is a severe understatement

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Team Inverse . 2024-08-27

MORE AT Google

Ajith was brilliant, service with a smile. He asked politely for a review and I'm happy to give one

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Ben Fry . 2024-08-27

MORE AT Google

I don’t even know why this is 3 stars. For a fast food restaurant in an airport this is amazing. Luckily my bk points were available to use and gain and fast service and you can refill your drink

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Masked Gamer . 2024-08-26

MORE AT Google

The team member Kokila Ahsan was very friendly

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Sahil Das . 2024-08-24

MORE AT Google

Our order wouldn't go through on touch screen, but very helpful assistant was quick to help and process order

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Tom Elcombe . 2024-08-24

MORE AT Google

Ajith was very nice and i had a good experience here and the food was very good

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sienna bright . 2024-08-22

MORE AT Google

Great services, special thanks to Ahsan from Burger King for being so nice and helpful

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FAISAL MANZOOR . 2024-08-19

MORE AT Google

5 star service thank you Harvey

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Mila . 2024-08-18

MORE AT Google

Best burger had in my dinner. Sara and Eva are the legend.

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rishi tewari . 2024-08-18

MORE AT Google

Sara and Eva gave best customer service, food is very good. Anyone can get best service.

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Dhaval Panchal . 2024-08-18

MORE AT Google

Ashan was a great help. Controlled the que really well and was talkative to his guests.

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Josh Thomson . 2024-08-17

MORE AT Google

Good food but Ahsan was such a nice guy. Made my visit much better!

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Harishankar Balasingham . 2024-08-17

MORE AT Google

Really fast service, well laid out with unusualy plenty of seating. Three modern self service drink dispensers alongside the service counter. We enjoyed the vegetarian plant based burgers and free tomato sauce sachets. Ideal for an early morning 3am snack before a flight to Greece. Recomended.

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Nick B Nick B . 2024-08-14

MORE AT Google

We arrived around 13:30 it was very busy in the restaurant, however after 5 minutes we were served by Marketa she was lovely, she allocated the table for us quickly. Many thanks, great staff amazing service

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Anna Sparacca . 2024-08-13

MORE AT Google

i came here for some food before flying and was served by Eva, eva was very polite and served me with a smile Great food

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Matt Ballantyne . 2024-08-12

MORE AT Google

Ahsan working on managing the queue was fantastic, very polite and dealt well with queue jumpers, he was lovely and we had a good chat whilst I waited to order - he is 10 stars on his own! Got my food super fast despite the crowds it was a fast and easy experience would recommend

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Charlie Hughes . 2024-08-12

MORE AT Google

Good Burger King for grabbing some food before the flight. Great work by Ahsan controlling the crowds and making sure everyone gets this food in order.

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Shayne de Jager . 2024-08-10

MORE AT Google

Really friendly staff and food came fast and great. The employees were so friendly especially Leu Tom !

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Betrys Davies . 2024-08-08

MORE AT Google

Ahsan was a very kind and helpful man

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علوي القاضي . 2024-08-08

MORE AT Google

Eva and Sara were absolutely brilliant.Brilliant service and they were so polite

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parth gohel . 2024-08-07

MORE AT Google

Amazing service from Lew and kokila

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Anna Parker . 2024-08-07

MORE AT Google

Great service and friendly at Bristol Airport from sara and eva

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djextreme dan . 2024-08-07

MORE AT Google

Went there today early morning was good experience. Eva and Sara were really good at their job and were really very helpful

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Geemon Thomas . 2024-08-07

MORE AT Google

Evo till broke but she was ever helpful and polite. Her customer experience is exceptional

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S Dineen . 2024-08-06

MORE AT Google

The food quality was less than adequate! After I made my order, I noticed the options was not added as I wanted. I went to place an order for just for the fries. They stopped me and said they don't like small order.

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Mahmood Saadat . 2024-08-06

MORE AT Google

Has an has been a huge help, had a lovely chat with me and made me feel welcome! 5*

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Jack Winder . 2024-08-01

MORE AT Google

Never have any thing like that before....it was disgusting!!

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Pawel Nurek . 2024-07-26

MORE AT Google

Absolutely disgusted with this visit. We arrived at 8:30 when airport was very quiet. There were no other customers in the outlet at the time. I placed an offer for food for 3 people. 2 separate orders. 1st order came out with fries that weren’t even warm and beer was flat. 15 seconds later the second order arrived. Burgers were missing additional items that were ordered on order machine and appeared on the receipt. Burger no 2. Was missing almost everything After travelling a long distance to the airport I was so tired and disappointed with the order I said nothing. Please check and make sure your order is correct. It’s not too much to ask and especially when you’re paying almost £50 for 3 people.

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Maurice C . 2024-07-20

MORE AT TripAdvisor

The wait was definitely on the long side but yhe team was great, a special thanks to Ahsan who was really nice and took his time to provide to the poor little French boy that i am all the info I asked . Thanks you Ahsan

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theo pernod . 2024-07-16

MORE AT Google

Recently stopped by Burger King at Bristol Airport before an early morning flight and was thoroughly impressed. The food was simply amazing, with fresh, perfectly cooked fries and delicious burgers. I highly recommend it to anyone passing by the departure gate at Bristol Airport. Special thanks to Marketa, Eva, Gavin, and Sara for their fantastic service. Cheers 🍻

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Dinujaya Thiura . 2024-07-14

MORE AT Google

I received great customer service from Lew

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Meg Sukku . 2024-07-13

MORE AT Google

amazing customer experience with the shift manager Leww great guy,gave me nee chips when the ones i received were too cold

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Seun Omotosho-Ikuru . 2024-07-13

MORE AT Google

Honestly I came here on a busy day with my girl and we was having a very hard time , but at the end ONE IF THE STAFF members Lew and Yam help ease our experience at Burger King couldn’t thank them enough for such excellent services

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Sam Trustwallet . 2024-07-13

MORE AT Google

Rediculously expensive, slow, staff unfriendly and doesn’t even taste very good and food is all cold

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Amber Carp . 2024-07-08

MORE AT Google

A really great service from the staff particularly a lovely lady called Cat. Tasty food too. 👍🏻

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James Cameron . 2024-07-04

MORE AT Google

Today, I had an incredible dining experience at Burger King. I was served by Kokila, who provided excellent service with a friendly and welcoming attitude. The meal was delicious, and everything was prepared perfectly. From the fresh ingredients to the flavorful taste, it was an awesome meal that left me completely satisfied. Kudos to Kokila and the entire team for making this visit memorable!

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Nifty Nests . 2024-07-03

MORE AT Google

I got a horribly watered down chocolate drink at Burger King this morning for £3.90. It's like I'm drinking! There is a huge crowd at 5:30 in the morning. But this does not entitle the company to give. Other times the product was always normal. A huge disappointment.

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André David . 2024-07-01

MORE AT Google

Lew Harvey Amy and Kokila amazing front of house experienced during really busy period

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Tomasz Młyn . 2024-07-01

MORE AT Google

Nicest staff ever, extremely polite and hard working. Good came efficiently. I’d like to make a mention especially for Kokila and Ahsan and Harvey for going out of their way to make me laugh.

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Jake 11 James . 2024-06-26

MORE AT Google

HARVEY KOKILA ALHAN AND CAT nicest staff ever amazing customer service I specially would like them to get promoted I feel like they deserve too

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SAHRENZO N . 2024-06-26

MORE AT Google

Was served by shift manager Lew, he was very rude while serving, demanding I use the kiosks even though I wanted to use till due to accessibility issues and refusing to give me my employee discount but then everytime he saw me he called me staff meal. Completely unacceptable, as a manager myself in another store I find this insane how a shift manager can be so full of himself and rude to customers! One of the core principles of bk is customer service and today Lew has failed as such. Furthermore, staff seem uninterested and unwilling to help. Otherwise food fresh and hot very lovely, but sadly as a customer regardless of the food the service and cleanliness is what you notice first and leaves the biggest impression, today neither up to par.

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CJ B . 2024-06-20

MORE AT Google

I liked my vegetarian burger and the place was clean and organized. Lew was very kind and friendly. Thank you so much! ☺️

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Paula . 2024-06-13

MORE AT Google

Lew is super charismatic and nice, service is so fast i couldn’t believe it, lovely staff

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amber sarter . 2024-06-05

MORE AT Google

Food was really nice !and friendly staff! Gonna return there !! Marco and Jordan was amazing

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Jordan Mukalazi . 2024-05-30

MORE AT Google

Just passing as i work at the airport

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Christopher King . 2024-05-30

MORE AT Google

Lew greeted me with a warm smile and made me feel instantly welcomed. His positive attitude set the tone for a pleasant dining experience.

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Oshada vimukthi . 2024-05-30

MORE AT Google

☹️Unfortunately, my experience at Burger King in Bristol Airport was very disappointing. ❌The Americano coffee was tasteless. It was too watery and bitter, and I regret not ordering something else. ❌I also disliked that the milk for the coffee had to be added separately. This is inconvenient, and I believe it should be standard practice at any cafe. ❌The atmosphere in the restaurant was gloomy and unwelcoming. The staff seemed uninterested and unhelpful. ❌The chairs in the restaurant were also uncomfortable. They were too hard and low, and I couldn't sit comfortably throughout my meal. 😒In addition, I was disappointed that the restaurant did not have Wi-Fi. This is an expected amenity at any airport. 😒Overall, I do not recommend Burger King at Bristol Airport. There are many other restaurants in the airport that offer better food, atmosphere, service, and Wi-Fi.

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Dmytro Maliuk . 2024-05-26

MORE AT Google

Fast and seamless service, Ajith was very helpful

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Jordan Baker . 2024-05-24

MORE AT Google

Great service by Eva a Bristol Airport.

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Cigars and Silk . 2024-05-20

MORE AT Google

burger king -bristol airport branch. ajit in the till. very fast in his job and welcoming

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M Maganda . 2024-05-11

MORE AT Google

Really help full service from Eitsa, Opesia

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Cookie Rookie . 2024-05-03

MORE AT Google

i use this airport a lot and don’t understand why this burger king gets such bad reviews. all the times i’ve used them staff have been polite (this time Ajith was particularly friendly and efficient) and the food has been hot and presentable. :)

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Ellie Castle . 2024-05-01

MORE AT Google

Great staff. Very professional. Tom , Olesia and Shifas were very kind.

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Robert Mat . 2024-04-26

MORE AT Google

What a rip off, £5.19 for a small cold burger, area filthy and a long wait to get served, there probably wasn't one thing you could actually credit the place for. Carry on and they will end up running out of customers but after the experience of the pub where they charhed us £19.50 for two drinks I will be thinking twice of using Bristol the whole airport is just one rip off, name a business which offers good service and value for money and I will run annd use it. Easily the worse BK I have ever used in my 57 years

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jonathan R . 2024-04-26

MORE AT TripAdvisor

Came here today at 12:50pm hoping to eat what I hoped would be an edible meal, it was packed I get this is everyone's go to place before their flight At first I wanted to order a child's cheeseburger meal as the amount it cost was what I had on me in change I didn't want to break into a note (didn't really want to use the touchscreen as I'm not sure how often they're cleaned) for some reason its £8.35 on the till but £6.89 on the touchscreen so don't know how/ why that works out dearer on the till? Eventually got my meal had to end up using my card which I despise doing at the touchscreen machines as never know who's behind you trying to spot your pin Collected my food, filled up my drink from only one machine that was working, had a few chips and then was about to bite into my burger when I spotted specks of mould all over the burger bun which put me off consuming it at all I inspected it closely and the burger looked chargrilled on the inside and there wasn't just one bit of mould there was a few blue dots clear as day on my burger bun Took it to the till and the staff didn't seem that fazed tbh the one boy said "we do check them" and at least he apologised the others didn't want to get involved by the looks so as to not lose customers They offered me a new burger and the look on my face must've said it all as why would I want a new burger after spotting MOULD on the current bun? Had no hassle getting a refund but I was more concerned with the fact that if I hadn't spotted that it could've made me really bad just before my holiday? How many others has it happened to who've been blissfully unaware munching away on mouldy bread bacteria growing on them and possibly on the meat too? I feel sick just thinking about nearly eating it Yes I got my refund but the mould shouldn't have been there in the first place I'd have left a 5 star review if my food didn't arrive luke warm like the chips did and with mould on like my burger bun did with a burger that looked like it had been left in too long Staff were quick to throw the burger away when I handed it back "we will check them now sorry about that" profit before human consumption by the looks of things as the prices for a burger king in an airport today are shocking I'm sure they're double of what the high street stores are and yet their ingredients are not fresh or fit to eat! Wouldn't recommend I'd rather starve than order from here again Thought 2 stars would be sufficient as I did get my money back but rather warn people against eating here in future don't make the mistake I did or you might get food poisoning if you don't inspect your food

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Maria . 2024-04-22

MORE AT Google

Harvey was the most pleasant front of house server. Nothing was to much trouble. He was keen to help when I dropped my food and put me to ease as it was infront of so many people. Replaced all that had fell on the floor. Overall very lovel!

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Ella-Rose Cutler . 2024-04-21

MORE AT Google

Tom was very pleasent and patient with me and made sure we were taken care of. Great experience!

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Afees Adeniji . 2024-04-20

MORE AT Google

Tom , what a legend, made my experience

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Rabby Tabu . 2024-04-20

MORE AT Google

Had our dinner before our flight in Bristol Airport. Staff was very welcoming, efficient, especially Tom. Would come here again.

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Hani Zakaria . 2024-04-19

MORE AT Google

Great experience. Shifas couldn't have been more helpful. Closing time & he found the manager to check could we order some food. Many thanks

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Aine O'Neill . 2024-04-18

MORE AT Google

Very good efficient service, especially by your worker, Shifas. Very friendly and helpful. Really enjoyed the food

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John O Neill . 2024-04-18

MORE AT Google

Excellent service. Closing up but they were so helpful & took our order. Shifas in particular was very helpful & made sure we had all that we needed.

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Claire O'Neill . 2024-04-18

MORE AT Google

Shifas was very helpful and ensured we got what was needed. Very polite young man.

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Thomas O'Neill . 2024-04-18

MORE AT Google

Amazing customer service from Tom, Eva and Joel

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Jay Sanchez . 2024-04-16

MORE AT Google

Eva was great and I enjoyed her service

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Shane K . 2024-04-14

MORE AT Google

Wonderful service at Burger King, Eva was very nice and friendly.

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Yamin Hussain . 2024-04-14

MORE AT Google

Eva is the best, excellent service

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Mike Doz . 2024-04-13

MORE AT Google

great food, good and fast service

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Milly Wolfenden . 2024-04-12

MORE AT Google

Fabulous service very pleased with everything and the manager Eva was excellent with service and polite

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Gary Hopes . 2024-04-10

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