Mcdonald's Restaurants in North Somerset

Arrived in good time, all food at reasonable temp….hash brown hotter than muffins quite surprised normally other way around. Nice to get soft flatbread ordered them later on and they normally not so good. Driver polite))

Hot chocolate exploded in bag in hallway over carpet as arrived half full after leakage. No dips included with nugget share box.food cold, fried floppy cold and not nice

food was ice cold no dip again

Great delivery time so good arrived hot! Only things was missing was sauces

Missing items so it was disapointing, lazy sunday servers WAKE UP

drink spilt in drivers bag not happy food is damaged

I ordered two big macs yesterday and the chips was cold and so was the burgers this is not acceptable I will not be placing an order with you again unless this issue was resolved

disappointing as missing item of jam from the muffing and jam wake up server and do your job

The restaurants aren’t to blame. Just eat are.

The 2 Hot drinks were not packaged correctly and I burned my arm, side and top of leg as the drinks went through my 4 layers of clothes, therefore there were No drinks to consume following the spillage of incorrectly packaged hot drinks.

Nice hot fresh fries today, not always the the case, everything was fairly hot so fair play to the staff/delivery driver who was polite and friendly))

Chips was not even half full my burger deal was missing burgers. Very annoying when you have to feed the kids and don't get enough food foe what you pay for. Disgusting prices too! Only good thing was delivery time.

Full items delivered well done staff

order all correct today Thank you

disapointing as I asked for jam & muffing and they forgot the jam which was a waste of money

Correct order, so well pleased nothing forgotton thos time well done to the staff

Drinks spilt so had half a drink bag soaked so almost fell apart and 2 half portions of chips

Every time I've ordered through the app and it's come from this restaurant there has been items missing! From one item to complete meals, you can pretty much guarantee something will be left out. Heaven forbid you pay for a dip as you'll be lucky to get that at all. Then you have to phone Uber to get a refund issued which is madness, like it's Ubers fault items are missing. I understand they are busy and it's fast moving but for goodness sake check the damn bags properly before you seal them and hand over to the delivery drivers! It's not rocket science!!!

Once again staff were very polite and helpful.Popped.in today and did not have to wait long which was good

delivery time latest 21:00 and it turns up 21:25 barely warm on arrival.

The staff is very slow, the toilets are dirty and there are a lot of homeless people around.

Place is clean and tidy. Can get loud and bit rough on weekends same with all mcdonalds.food and drinks are good.

Arrived in good time nothing missed off and all tasty and warm, FairPlay to the delivery guy on bike miserable evening but yet he was polite and friendly.

Fully over crowded place all the time

missing jam again what a disapointment

Ordered takeout for five people. Didn't include one of the ice creams in my order, order came on trays - was given bags to move food, forgot to order ketchup but as you have to pay for it now didn't want to re-order and stand around with all my food - tried to use the little pots with the ketchup dispensers but no pots in sight. Food was fine and had necessary amount of tissues and straws. Little things but together could have made for a better experience.

Near and clean Friendly staff No direct free parking but there is a paid parking available French fries was not up to the mark. Too salty

Order chicken burger got a really spicy fillet and the fries where cold milkshake tasted strange

Food cold chips under cooked I didn’t even get a straw with my drink and didn’t get any of my sauces

Order was perfect today well done macdonalds

This is the third time in a row now complete wrong order delivered!! drinks leaking out of the bag on arrival! And the delivery guy just looking at you like he doesn’t know what planet is on!! Have a word with yourself. How hard is it really?

Driver was amazing and friendly

Best Maccy's we've ever been to nice friendly staff, we had table service we weren't waiting long, all food was piping hot (never had this before) and actually the corrects sizes eg chips were full not half empty as it is in most places,the restaurant was nice and clean. Well done Weston-super-Mare you should be proud 👏

food was okay for it being McDonald's but I was shocked on the delivery driver that they just dumped it at the front door if when I give a 3 pound tip if this is the service I'm pay for then I'm not gunna leave tips anymore

I only had half a portion of chips.

Yet again missing jam so muffin wasted disapointing to say the least.. server must be half asleep or just careless

I ordered mcflurrie and there is no mcflurrie??????

Service at the counter was good, I didn't wait long to be served. My food was hot and delicious

i opened my bag with 3 small coke and they aren't even on the cup holder thing it was everywhere and everything is wet now.

literally tried charging me 10P for dips, but if they were from the condiment table it was free? Confusing and stupid, No wonder other ones don't do this

When I ordered it told me 15/30 mins. It then changed to 14.50 delivery time. Came at 14.22. Was not impressed as some of the people the order was for had to leave for work so icecreams and shakes wasted. I wish I hadn’t bothered

Completely wrong order! Had to be sent back and now cost me to have it delivered again!

Every single time the BBQ sauce is missing. This is the 5th out of 6 orders. So infuriating, especially as there isn’t a way to report this as an issue

Very happy to receive order hot and fresh!

Way over priced nowadays for what it is since covid a 22% increase in prices ridiculous!!!!

always missing stuff from order and food always cold

The food was over an hour and a half late and stone cold when it arrived. There was no way to cancel my order as it said the courier was at the restaurant for over an hour. I want a full refund for this order

Typical McDonald's, quick service etc. The only McDonald's I've ever been in where they charge you for dips.

Ever since the new establishment, the timings of food service has got a lot slower waiting between 30mins - 1hr, food is always cold and you can no longer see how your food is being prepared, which I preferred. No longer a fast food chain and recommend others McDonald’s to this one due to slowness

Very nice food friendly staff nice atmosphere.

Came twice over weekend was served quick both times can't complain about service! Even recieved a free donut 🍩 😋 lost a star for trying to charge me 10p for ketchup and the burgers are getting smaller!

Food was very good, hot, we ordered on the app, food was very quick coming out.

Food was actually hot and good quality this time

Everything you would expect from a McDonald's. Nothing more, nothing less. At least they still have a large direct service counter, along with a security guard who's very much welcome.

delivery driver was nice, polite and on time. unfortunately the halfwits in the restaurant forgot to put all the order in the bag - yet again! I even added a note about remembering the dips because they forgot last time, this time I get the dips but it's missing the share box of nuggets! Honestly, it's not that hard to manage a restaurant, I've done it and we didn't have thos consistent level of incompetence - they have so many staff they're falling over each other & they still get it wrong!

Nothing missing, all at nice hot temp made nicely :) delivery guy nice n friendly too )

The lettuce in the burgers was brown.

food is cold and absolutely awful

Ordered at 12.30ish it's 3.15pm and still nothing

Do something about your air condition because it stinks of oil and fried food when you come along! Horrendous smell on my clothes& hair after I left. £12 pounds breakfast and you smell of food all day. It has been like that since year or so. Fix it because no other MacDonalds stinks. I will avoid this store until you fix it!

It doesn't matter which McDonald's you go to.. Around the world. What you eat is always the same.. excellent consistency. That's why I love McDonald's..

Never got no bloody ice-cream grrrr

Its McDonald's you get what you expect the food is fine and the service was quick. The men and women work hard behind the scene.

No idea how to rate this as we didn’t receive our food and not being given a replacement due to store policy

Food dry and rock hard, not fresh

Edit: Yet another instance where you got my order wrong then challenged me when I asked for everything to come out together once the meal had been made correctly. Very dry fillet, probably sitting there for ages.

Food arrived cold like it had been sat around for a while

Pre ordered to make it quicker but food was hot and tasty.

Our favourite delivery driver! Always arrives great quality and with a smile.

The delivery man leave a food next to the front door on pavement. this is so rude , unkind and disrespectful

Missing medium fries from the meal and the seperate ones I’d like them please

it was freezing cold driver was miserable

The best McDonald's I've had in a long time great burger 🍔🍟

Love this McDonald’s much better than the other one, my order was hot and yummy. Driver was lovely too!

Driver was eating peanuts while handling my bags- I'm allergic. Had to ask a neighbour to help me.

my chips are all Soggy and the food is freezing not happy at all

Thought I’d try this branch for a change as the one nearest to me gets my order wrong every time without fail. Everything was spot on. All was correct, hot and fresh, will use this one going forward

Fanta had leaked all over the food. One burger was missing and all the food was cold

The food came covered in the drink. Shocking service

No milk or sugars with hot drinks but other than that all OK

Driver refused to deliver the order to the door. Had to leave my newborn baby alone to go collect the food.

I asked for a sausage egg muffin to go but when I got home to eat it I found that instead of sausage I got what looked and tasted like the 99p burger I should of taken a photo I didn’t know I had the option as I have never been on this site before.

Rubbish service , all coffee upside and empty in bag,all food in one bag unwrapped just sitting in the bag, just eat responce will you could consume it, how no coffee ,and food look slop in the bottom, even paid a tip to drive

Foot was little over cooked and was the first McDonald's I've been in that actually charged for sauces... every over McDonald's are more the. Happy to give at least 1 dip with a meal

Driver didn't follow very simple instructions . instead he firstly rang me to create his own instructions OF ME GOIING OUTSIDE THE HOTEL , and meeting him . Then he ignored me , and dumped the order on reception and ran off and turned his phone off. Not happy at all

forgot halve the order terrible

Is there a reason none of the staff (even the ones cooking and preparing food) wear hairnets? Long hair waving around customers food is not good! Every other McDonald’s seem to be very strict about this but

We order our food chips were hot burgers were stone cold. Wasn't the cleanest branch we've been to either. Some work need 😫

it’s was good but didn’t bring my sauce bless him

McDonalds is usually amazing, but me and my sister and I went to view the movies the other day at The Plaza (formally known as the Odean) There was nobody else in the restaurant but our food took 45 minutes!! All we ordered were some chicken nuggets, which are premade anyway, and a chicken burger. 45 minutes for this is horrendous!!

yet again no sugar or spoon delivered with the porridge

no sugar for the porridge or a spoon

food was good BUT yet again they were missing the jam from the muffin and jam and this was a disapointment again.

Didn’t get my y Big Mac plz can you bring me one ty

Got the order completely wrong!

Messed up 3 things on our order so a lot of getting up and going back to the counter to correct things. They would even compensate us with a couple of 10p dips. How tight can you get!!!! Poor customer service!!

Driver didn't even knock on the door left food outside on garden chair and revved engine repeatedly as he left before we'd even got to the door. The food was also not to a good standard, both double cheese burgers were a complete mess.

We all love Macdonald's from time to time

Jam missing from muffin and jam and it was dry otherwise all was well

Medium Quarter Pounder™ with Cheese Meal Medium Fries, Tropicana® Orange Juice NO FRIES WITH MY ORDER!!!!!!!!