Mcdonald's Restaurants in North Somerset

As per the last two times we’ve ordered items are missing

the dips were missing . The straws were missing . it would be nice to have toffee latte added to the takeaway menu

delivery was 10 mins late ,clearly food was ready ages before as was cold on arrival ,chips under cooked ,burger cooked buffet cold ..... not happy !!!

Food stone cold when arrived, driver just through the food at us and the bag split and the food fell all over the carpet!

This isn’t the first time but this location can’t seem to understand that an order needs to contain all the items the customer ordered

Horrific! Took nearly an hour and a half and arrived cold with half of the things missing

delivery person was kind and understanding

Awful service, complete wrong order and wouldn’t deliver my order that was sat there when I called! Had to request refund and will take ages and then order food from elsewhere!

Great service! Thanks! Shame the McFlurry’s, Grimace Shakes and Donuts were unavailable yet again!

Over 2 hours late came cold with soggy chips payed over £35 and only got less than £9 credit should be a full refund

I did not receive the duplicate i ordered and my fries were only half full

food was so cold daughter refused to eat it. and delivery was 20 mins later than time originally stated. We live 8 minutes away but obviously don't drive and it was this cold

Order took nearly 2 hours before delivery and 3 dips that were ordered were not delivered.

Stone cold food, nearly 2 hours after ordering

Nearly 2 hours to deliver and then everything was stone cold and inedible complete with waste of money

I requested 6pm as have a toddler and that’s his tea time!! The time the food was delivered was 6:50pm. The delivery driver explained he had been there for 30 mins waiting for my order and that the staff kept him back as he was a delivery service.

It was out for delivery 30mins and food came freezing cold

McDonald’s strikes again! Missing Big Mac. Every time I order something is missing. Consistent!!!! This has been the last time.

Everything arrived, even the free nuggets and everyone was pleased. Thanks.

Food is cold and missing most of our food

Order was missing items. This is the second time this has happened

So disappointed. Our food never showed up for our daughters birthday. We had to go out and gonthrough the drive through in the end. Would not recomend and would not order again

Missing food items and missing sauces. Delivery was spot on!

Food adiquit but missing half the items as per usual from this branch always sending delivery with half items missing

Everything is cold and hardly edible I have spent nearly £50 on something awful

Half the items are missing!! Again!! How can you get it so wrong?!?

delivered on time - considering they kept changing the time that's not hard. buns burnt, 1 item missing. generally the poor level of service expected. it's an absolute cheek that Just Eat force a service charge on the bill. it should be optional and allow for this to be removed when they mess up - maybe that wpuld encourage them to at least try and get it right!

Missing items food cold NEVER ORDERING FROM YALL AGAIN

Terrible service food arrived cold and potatoes was hard and not fresh never gonna order it again i pay money 20£ for my food and couldn’t eat these

Food was cold and order was wrong

I waited 1 hour 10 minutes for my food, I didn't even order much, and when it finally arrives, it was stone cold and I had to spend another 10 mins reheating it to a good temperature, and I want to make a refund but there is no option to. Ridiculous

early. freindly. warm. all items in order

abit cold everything but tasty. intact. nice delivery person

missing items yet again. multiple times this has happened.

Food was freezing cold! Had to reheat everything before we could even start eating. Won’t be ordering again

This place is a shambles. Wait 25 mins for food, take it home and half of it's missing.

chips were cold and no sauces put in for the sharebox

Probably the restaurant is too busy

Was given bacon when I asked for no bacon. Luckily, it's a preference rather than an allergy. Coffee was nice, but no monopoly stickers throughout our 3 meals which was disappointing. Food was ok, usual standard. Friendly staff

missing ranch burger and apple pie ?????

food intact and warm. and driver was quick and friendly

Main item ordered not delivered.

Took over an hour from ordering to delivery,food was pretty much cold just an unpleasent experience overall

The food was delivered cold. The delivery person was very nice

Burger bun was burnt and black and inedible

How difficult is it to read a receipt and put the correct items in a bag? Something missing every time!

Really lovely and cheerful delivery driver

It's MacDonalds. You get what you expect.

besides missing ketchup for kids meal and straw . all good was there . and driver was polite . and quick and friendly

unfortunately the delivery driver his phone skills no good put the phone down on me wanted ne walk round block get my order

all cold food. mcflurry melted. order incomplete

Delivered fast and driver was pleasant

They never give you the correct order at the drive through.

Time was great but missing half the order

Food is freezing cold and all 6 dips are missing. Shocking!

Amazing place especially for kids with the play area inside.

There were multiple missing items on my order

freindly driver. quick and easy

Missed meal from my order. Again

Got out order wrong and had to queue again as they were busy to get it rectified.

very nice delivery driver and decent food

Courier arrived with only drinks then asked me to accept the order. I said no, he then went back to McDonald's to collect the food then bought it back to me.

didn't have none of my dips i ordered had no straw and I ordered the grimace shake and got given a vanilla milkshake

missing food this seems to happen alot at this mc Donald's

Missing Tropicana missing 2 pineapple sticks and they gave me the wrong breakfast mc muffin. I am very very unhappy and want a refund.

No sauce on any of the burgers

ordered two hours before for 4 and still an hour late!! a WHOLE happy meal missing and all our chips, absolutely useless order

Not so good today no hot chocolate, no latte, no Macfluŕy.

£8 for 3 pieces of chicken & salad no fries ??

Delivery person was great. McDonald’s messed up the order.

everything was cold and chips were under cooked

The driver was I think the best delivery I've ever had. Happy, polite and said Ty for the tip. Making me feel a bit stingy tbh.

Most definitely not 'fast food'.

Items missing from order, such as sauces and dip, ordered as big tasty with bacon, no bacon in the burger. No straws for the drinks and delivery took an hour..

food is cold. ordered at 8pm and didn't arrive until 9.20.

As good as any other franchise.

I don't often visit McDonalds and my experience today would justify this. I ordered two big tasty meals with a shake at the drive through. After a short wait, the food came out and I parked up to eat. What was provided was two stone cold burgers with limp cold fries. I returned to store to raise the issue. The staff were messing around, using obscene hand gestures to one another and generally not showing any interest in the job at hand. I was apologised to and provided two "fresh" meals which I took back to my car. Again, both meals were cold and not really edible. As I was short of time I threw the meals in the bin. The only items worth having were the shakes. I make as well have removed the incompetent and disinterested middle man and chucked £20 in the bin. Scoring McDonalds, World 1 out of 5 is generous. A waste of time and a good lesson in why eating at this low quality peasant hut should be avoided.

food cold and limp even the dog turned his nose up!

Took hour and half to come and was stone cold

Food was cold and I ordered a galaxy caramel McFlurry but they gave me a Terrys chocolate orange McFlurry instead not happy because I don’t like terrys chocolate orange

Food was cold, took nearly an hour. And hash browns were forgotten. I’m normally happy with the service. But this was awful

food came ages after it was suppose to and half the order was missing food wasted money on nothing

McDonald's didn't put any syrup on the syrup pancakes

Food was cold, every item The xhipa were so cold they were hard and i ordered a large milkshake and the cup was filled up to just over half way!!!!

Again missing part of the order think it was the restaurant fault

Driver made 2 stops while delivering my food and now it’s cold and items are missing

Every single time items are missing. We order almost weekly and there were always items missing. Usually were small things like a drink or fries but lately are main items. Last week was a burger and today is a burger and a pie. How hard can it really be to put items in a bag when it's listed on a screen infront of you. Burger king from now on.

I ordered at 16.20 food arrived at 18.35 . I was not made aware of the delay whilst ordering or i would not have ordered. The money you took made it impossible for me to purchase food from elsewhere. Food was freezing when it did finally arrive

punctual. polite, professional. BUT it's the wrong order.

Bring back plastic straws instead of those toxic paper ones

Get more staff in. Waiting half an hour for a wrap and a coffee. Not good enough

3 of the last 4 deliveries ordered had burgers missing. Contacted store and staff were incredibly unhelpful. No refund or replacement offered. They blamed delivery company. Won't be using this branch again.

food was cold and 1 lot of chips only contained half the amount of chips than there should have been

No milk no coke a cola and very long waiting got sent to bay 3 to wait fir 2 chicken nugget meals and a quarter pounder meal it is meant to be fast food drive through no slow and the food was cold

Never have anything available! 05/12/24 and 10 to15 items unavailable inc milkshakes again and its only 13:15! Ridiculous restaurant!

Getting more expensive, like everywhere else .but food never hot ,found an hair in my food ,no apologies, just replace the food even that came cold .I don't eat there just take my grandkids for food

Really great. Chips really hot and yummy as well

Didn’t read our special requests

Ordered a Meal didn’t get my Coca cola not happy

All food was cold and wrong burgers had sources in didn’t want sort my little boys happy meal was cold