Based on 221 opinions finded in 2 websites
Based on 221 opinions finded in 2 websites
Opinions
Looked after fantastically by Vinay. One of the best customer experiences I have had. A lucky addition to the team at Burger King. A positive experience before my flight
Lauren Murray . 2024-10-27
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Great food and lovely service from Vinay who was very polite and helpful :)
Courtney Hill . 2024-10-27
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Vinay had great customer service! ☺️
R M . 2024-10-27
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Vinay was excellent, he really went out of his way for us and helped a lot, this is the best service I have ever received from a Burger King employee. He is a great example of pure professionalism and a real down to earth guy.
Cl . 2024-10-27
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Marco was Lovely and very kind , helped me with my order. Everything was fresh and fast service . Love it
Zina Pereira . 2024-10-26
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Vinay and the team were fantastic
Brandon Cooper . 2024-10-21
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Great experience, staff were lovely especially staff Vinay as he was very friendly.
Amy O' Reilly . 2024-10-21
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Vinay was an exceptional help and very polite with helping with my order. Food was great!
Luke Young . 2024-10-21
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Had a great experience at this Burger King location, staff very helpful especially Vinay!!
Niamh Hyland . 2024-10-21
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I was served by Prasad Naga today at LBS Airport. I've tried a BBQ Steakhouse Crispy Chicken Burger meal. The Burger for meal for the price seemed a bit small and the fries as well. But, tastes wise it was good and the service was good as well. The food was ready in no time.
Amal P Suresh . 2024-10-18
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Good stop whilst waiting for my plane. Vinay was particularly helpful and professional.
John Derry . 2024-10-16
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Vanny very cool guy and food taste Amazing
oskar plus . 2024-10-16
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I had a great experience at Burger King in Leeds Airport. The service was fast, the food was fresh, and the atmosphere was welcoming. Special thanks to Nikhila, who provided excellent customer service! She was friendly, attentive, and made sure we had everything we needed. It made our stop here even better. Highly recommend!
Clara Adriana Ruiz Torres . 2024-10-11
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Breakfast was very dry and not tasty. I don't recommend it.
Tomasz “Pielgrzym” . 2024-10-08
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Amazing service from the staff Marco. Thank you and I will see you next time.
Nani D ́alva . 2024-10-08
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Don't buy the steakhouse chicken- looks nothing like the picture. Small and squashed - not worth £10
Julie Holland . 2024-10-08
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Great service from Marco, always happy to help with a smile Kind regards Nasser
Nasser Shaher . 2024-10-07
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We like vinay, great food and what a guy!
Steve Jones . 2024-10-05
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Went to the Burger king in leeds bradford airport. The team were very helpful and courteous, especially Binny. The machines weren’t working and he did all he could to solve. Star treatment!!
Francesca Dumas . 2024-10-03
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Marco was really helpful. Great service overall
Mi652ke . 2024-09-26
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Totally average. Tables were not cleaned, ice machine out of order, out of ketchup and burger was in rather sorry state
Mateusz Labiak . 2024-09-26
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Had a good experience here to be fair. The food was what you would expect from BK however the server Abid was particularly helpful when I asked for some BBQ sauce. Thanks to Abid I’ve had a great start to my holiday. Gracias ;)
Tom Webster . 2024-09-24
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Marco was very fast and efficient for 5am! Thanks Marco!
Melissa T . 2024-09-23
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Marco was amazing very friendly and kind
Mel Mcdavid . 2024-09-20
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I recently visited the Burger King LBA location and had the pleasure of being served by Marco. From the moment I walked in, Marco's friendly demeanor and warm smile made me feel welcome. He was incredibly attentive and ensured that my order was taken promptly and accurately. Marco went above and beyond to make sure my dining experience was enjoyable. He patiently answered all my questions about the menu and even offered some great recommendations. The food was delicious and well-prepared, but it was Marco's exceptional service that truly stood out. It's rare to find such dedicated and customer-focused staff in fast food restaurants, and Marco is a shining example of excellent service. I will definitely be returning to this location, thanks to the wonderful experience Marco provided. Keep up the great work, Marco!
callmechi_chi . 2024-09-20
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Marco and Maria provided excellent customer service! Friendly faces and very helpfu:)
Tammy Wright . 2024-09-13
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So I flight in the morning and my experience in Bk was amazing thanks to Chris and Marco amazing costumer service
Future X Storm . 2024-09-10
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Marco served me today and he was amazing, great customer service, very friendly and order was spot on. Definitely recommend. Thanks again marco
Aisha K . 2024-09-10
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Three times I've been here this year......SERVICE IS RUBBISH,UNDERSTAFFED so keep getting orders wrong....
mark . 2024-08-31
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The place is nice and the food are so good and the service is top notch😍
Eugene Dela Cruz . 2024-08-30
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I recently flew from Leeds Bradford Airport and had a meal at Burger King. The food was hot and tasted great. The dining area was clean, and the staff were friendly. Overall, a good experience!
Trixie Tamayo . 2024-08-30
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In Burger king the quality of their food and staff's are excellent. I'm happy when I'm eating here, because of clean atmosphere and quality service.
DOMINGO YURIE L. . 2024-08-30
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I passed by Burger King while waiting for the flight to Porto. I was well received. The food was good. It satisfied my hunger. 😉
Ana Pedro . 2024-08-30
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I've always been a fan of Burger King, but this establishment doesn't do their name any favours I'm afraid. There were two drinks machines but one was broken so there was a queue for the other, and the soda was flat, probably because of the overuse. The touchscreen didn't give me an option to add BBQ sauce so when I asked for some at the till, the lady stated that it would cost 50p. I found this ridiculous as I had just spent over £12 on my food. The food was OK but not the usual Burger King standards I've become accustomed to. By all means try it but don't expect anything spectacular for your money!
Mikey Swann . 2024-08-25
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Disgusting food and service soft drinks were warm. Was given a different order than what was ordered
Riri . 2024-08-23
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Excellent customer service! Marco at the tills was very helpful when we needed help with our order
Stacie Hawthorn . 2024-08-19
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Possibly the worst burger king ive had in my life..absolutely disgusting, loaded fries, cold, soggy, tastless.. chicken burger squashed to a pancake, barely edible... burger king should be ashamed of themselves for allowing this to happen
andrew martin . 2024-08-14
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Poor service Mess everywhere, tables not cleared and cleaned . Chips cold and underportioned.
Łukasz Hołda . 2024-08-08
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The experience of flying in Lba was really nice... enjoy the small airport , and specially the breakfast menu from today in Bk ,nice Haswbrons super hot ! 🔥 love it ... Marco in the front counter was really nice , with a superb 👏 costumer service helping me with the decision of my menu and the kids !
MAMADOU CHALAEIRA . 2024-08-06
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I LOVEE THE FOOD AND it was goooood
Laura Mieroslawska . 2024-08-05
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Nice space to sit down Women didn’t give me back all my change (common human error though, of course)
Bethany Walker . 2024-07-31
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Smallest Burger King burger I have ever had a total rip off fee like they have you cornered £10 for that was a joke never again.
Neil Dunlop . 2024-07-24
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First of all the place is dirty and a complete mess. The order kiosks are misleading automatically choosing large on meals and the whoppers which are the most popular item on the menu does not come as a meal but only as the sandwich itself. The prices of course disgraceful considering how poor the experience is. Service is slow and to make it faster they seem to make the sandwiches, fries, sides in time so once received its cold and soggy. The fries are under salted and overall horrible with the portion size being bare minimum smaller than elsewhere. Cleaners are slow you find yourself cleaning your own table, and on this occasion the soft drinks were flat with little to no taste. If i was in more of a mood I would have requested a refund as this was an utter disgrace and needs to change.
Richard Pajor-Mazur . 2024-07-20
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Burger king ?, what can i say this was the worst fast food burger and fries i have ever eaten, they were only just slightly warm . The size of the bacon double burger and fries and my wifes double cheesburger were so poor at such an extorionate price. I will not visit another burger king, you should re brand as burger horrible. Shame on you.
peter finch . 2024-07-19
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A great customer service from Marco. Thank you very much.
Formosa Costa . 2024-07-16
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Food are okay 😊 but is no separate star chart...My first coffee ☕ at Burger king 👑 and definitely last one But next door are perfect 🤤
Jacek Rymon . 2024-07-05
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Worst monitor and everyone's swearing
leo mar . 2024-06-26
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Surprisingly clean, although there are a lot of people. The food is well made, because I've had the problem in airports that burger kings make bad food, but not here. The only disadvantage is that they have few tables and big relatively queues. But in general, if you want to have a bite to eat, this is the place to go
John . 2024-06-15
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Nice experience flying to Turkey ! breakfast meal are amazing and the staff aswell! Marco was very helpful and friendly
Tyler Herro . 2024-06-11
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Cold bacon in the burger & unfriendly staff members
Tim Tricker . 2024-06-08
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My recent visit to Burger King at Leeds Bradford Airport suprised me, I was apprehensive about dining here due to the negative reviews. However my interaction with Binny who was professional and friendly helped put my mind at ease. Binny also cooked up a succulent vegan royal meal served fresh within a few minutes of ordering. A credit to the team. Thanks Binny. 👊
Its Amir . 2024-06-07
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Absolutely filfthy. Food all over the floor, no effort made to clean any of it up over the 20 miserable minutes we spent here. Tables dirty, staff thoroughly uninterested and spoke poor English. No ice available for drinks, which came out warm. The order was wrong and had to be taken back, id asked for no ketchup, they had forgotten and then wiped it off as if that would do. I think not! Avoid!
Global61768512369 . 2024-06-05
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Very clean. Great food, served hot. loved the new vegan royal. And can’t forget the amazing staff, they are very welcoming and helpful. Thanks to Binny who helped me with my requirements.
Abdul Ahad . 2024-06-05
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Amazing, clean and great staff 10/10
Binny Abid . 2024-06-02
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The food was great and Abid service was excellent.
keerthi vasan . 2024-06-02
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The team members were very welcoming and food was served very fast, neat and clean
SanthiNikhila Pantham 04H1 . 2024-06-02
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Lovely staff, quick food and hot, clean restaurant
Brogan Ballantyne . 2024-05-31
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Staff was really friendly Marco especially
Queenie Mark Hor Kit . 2024-05-30
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Great restaurant, open from the early hours of the morning. Fast service, wide choice of food. Yes, the prices are probably higher than your average Burger King restaurant, but of course the prices are displayed, so anyone can decide before ordering whether or not to buy the product at those prices.
Kristóf .Márványos . 2024-05-29
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Stood in the queue for an hour to be told they have run out of food. Absolute joke.
Sam Smith . 2024-05-27
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on 18/05/24 aroaund 20-21time . Self-service screens did not work. The employees rose to the challenge and I was served professionally. Thank you very much for a tasty meal!!!
Ed Eddy . 2024-05-19
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I don’t normally put a place down Burger King Leeds Bradford airport it’s bad 1st. Poor service. 2nd staff unhelpful 3rd we had to clean our table before we ate 4th food debris all over the floor. Lack of commitment at this establishment
castle1_10 . 2024-05-13
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What a slow service in here. This is an airport. I only wanted a drink. Worst burger king I've been in
jasmine cofield . 2024-05-07
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Its the worst burgers and breakfast ive ever had run by people who dont know what they are doing pay the extra and go to camden
Brian Taylor . 2024-04-15
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Great service, Marco was very helpful when we forgot something. Staff brought it to the table. Nice and quiet when we were there👍
Douglas Sheepsfinger . 2024-04-08
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Marko was very friendly and helpful food came quick no waiting around 👍👍👍
Leigh Paul-rientoul . 2024-04-05
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Poor, whoppers have shrunk and are dry, fries are worse. And a bbq sauce is 60p SIXTY PENCE!!!! The most depressing food I've had for 30 years.
Max Stockwell . 2024-04-04
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Paid over £10 for below average burger and when asked for some mayo I heard it's 50p surcharge. Joke 🦄
Przemyslaw Wolski . 2024-03-24
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Dirty place, slow service, they don't have toys from the children's menu, nor dessert, nor the box, having them exposed…. Logically the dissatisfied girl. Cold food…. A disaster
Javier García López . 2024-03-10
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When I was on my way to Ireland, they provided a fast and efficient service, loved the food, hot and fresh, would recommend it
Wilson Aigbedion . 2024-03-10
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Nice guy! (Andrew) Good food and a great ambiance
Quincy Nawidjaja . 2024-03-07
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Kalesu was great at the counter
Kwame Junior . 2024-02-28
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Quick, efficient and excellent customer service from Marco.
Ian B . 2024-02-27
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Enjoyed my meal here, love the machine with plenty of drinks to choose from
Marcin Misewicz . 2024-02-23
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It was quiet while traveling so it was nice and calm no ques, staff were friendly and food was lovely
Sherileigh Berry . 2024-02-13
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Easily the worst Burger King you are ever going to visit. Order stations don't work, it took 25 minutes for a cheeseburger and fries with many waiting longer still. The burger was luke warm by the time it arrived, couldn't face eating it. No ketchup sachets either. Honestly a complete waste of time and money. Save both by not eating here.
Alan Samuelson . 2024-02-11
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Food is fresh and tasty. Staff are so friendly and help you with everything you need. Definitely recommend the bean burger. Super 👍🏼😁
Sumaiya Khanum . 2024-01-25
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Absolutely atrocious! Priced way too high. Service is ridiculously slow. People behind the till just couldn’t be bothered, had no people skills. Awful customer service. Was getting orders wrong and not showing willing to correct it.
Kelly Rodgers . 2023-12-22
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Drinks digusting, watered down with barely any syrup, ran out of fries, food lukewarm, like microwaved. Overpriced for what it is.
ickn . 2023-12-18
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Worst burger king ever been to dirty tables food terrible staff inept no interest . Should be closed Dont waste your money pay the extra and go to camden food
Briant566 . 2023-12-08
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£50 for a family of 4!! Usual slow service and not exactly clean, but I can't get past the price! Has always been a starting point of our holidays, not any more.
Andy Reynolds (Herbert pocket) . 2023-10-31
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Disgusting and filthy, horrible stench by the drinks machine, floors disgusting and filthy, no one cleaning, order touch screens didn’t work properly, I imagine because they have not been cleaned. Drinks clearly watered down, took one sip and binned it. Wait time was horrendous, poor staff must be suffering as clearly understaffed. Do us all a favour LBA and replace this trash with a Five Guys.
Simon Ogden . 2023-10-22
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Surely staff and no coffee! That’s right not sorry no coffee available, just no coffee! We only have tea with hot meals???????!
Colin Thacker . 2023-10-17
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Bit light on the filling than usual, but burger king is burger king,
AJ Whiteley . 2023-10-14
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I don't think I ever left a review when it comes to food, I was travelling yesterday on flight FR1503 to Gdansk, so me and my partner have decided to grab something to eat, so we came in to burger king tables were dirty, i guess it was close to close time when we ordered we sat down and after 5-10 mins we been asked to leave to another section of the airport sitting area which was not much of an issue fair enough, when the food came burger was cold and one of the fries portion was cold also, never mind handled that somehow, later during the flight approx 30 min after the food, me and my partner both experienced stomach aches trough-out the whole flight and both had bad diarrhoea continued until this morning so i guess food poisoning. I have never left a review this bad in my life to be honest. Someone needs to have a look at their staff in here.
jozef hurny . 2023-10-12
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I tried to order a vegetarian burger at around 1.30. They were COMPLETELY out of vegetarian foods! I was offered onion rings! You need to get your act together! A pathetic service!
Anna Kimberley . 2023-10-04
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Terrible experience. Burger King saving on staff results in stressed members of the team. The burger was very disappointing this time too. Get some people and make sure we don’t waste our money.
Okan OK . 2023-09-27
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Do not use the machines, they don’t allow you to order at the same prices as advertised on screens. Somehow ended up paying 19£ for breakfast for 1. My own fault for not paying attention but not offering the same prices on the machines as you do when you order from a human is a scam.
Conor Duggan . 2023-09-22
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Very slowly, a lot People waiting for food . I dont recomented.
Daenny D.J.H.K . 2023-09-15
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worst food I've ever eaten. cold burger, undercooked bacon. they should close this fast food
kaml ksmil . 2023-08-25
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Overrated, expensive, dire service. Had to wait 25 minutes for a standard burger. Mcdonalds is 1/4 the price, tastier and takes 5 mins max. Wish they had a mcdonalds in Leeds/Bradford Airport
Zombie Mad . 2023-08-16
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Service was slow, staff are so rude. I witnessed a staff member Maria S being rude to an elderly lady, who had eaten some of her fries but had an issue with her burger, Maria was behind the counter laughing and then as the lady walked away shouted after her calling her a thief whilst laughing with her colleagues! I was disgusted by their behaviour! Now for my food, cold and absolute waste of money! Even the coke tasted terrible! Would never use them again!
Caroline . 2023-08-14
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Worst burger King we've been in and we use them regularly wether in the high street or airports. Chicken supreme just about warm,fries the same and drinks probably warmer.
derek hopper . 2023-08-10
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Really upset with the service I got here, I asked if it was possible to get something without lettuce for my friend but I forgot originally and asked 2 minutes after. If it was too late that would have been fine and I’d have taken it, instead I could hear the prepares in the back making a whole fuss. Not realising I was there watching the whole thing, they proceeded to make jokes like they were going to over load it with mayo, which they did and the burger completely covered. It was unprofessional.
Megan O'Donnell . 2023-08-02
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Worst Burger King I’ve been to. The floor was disgusting and covered in litter and the tables weren’t much better. Drinks machine dispensing warm fizzy drinks and the staff did nothing. Limited drink options as well. Food was not fresh either. No napkins and I had to ask a few times for them as the staff didn’t seem interested. Avoid
Jack Smith . 2023-07-30
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Fantastic start to the holiday. Great friendly service from Marco!
tomjagger69 . 2023-07-30
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Go to W H Smith, Boots or anywhere else. Never visit this place! Tables piled high with trays and uneaten food, area to put trays and waste also piled high. Not one clear clean table to eat at. Long wait for food, if you can call it that! Soft buns which looked like they had been sat on, burger not flame grilled, fries mushy and unseasoned. We did not complain as there was a long queue and the staff looked totally disinterested. Anybody visiting Burger King for the first time well it would be their last they'd never ever return. What a waste of money that was! We left almost all of it as it was inedible and we had to go elsewhere for lunch! Now it's probably put us off for life from going to other Burger Kings! Absolutely disgraceful! Looking at past reviews I bet an area manager has never been here! I emailed them 3 times and guess what, that's right they didn't reply. Avoid, avoid, avoid.
Barneyal . 2023-07-10
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Dear god. Please get me out of this place. Never have I seen such slow service. After 30mins since paying and then asking for a refund suddenly the manager appeared, food was waiting to be bagged. It was only slightly warm by this point. Seriously slow and seriously bad attitude. He needs to replace the two slow people serving. Prob should replace himself too as clearly he cannot manage. People at Cambden food had come after, been served and eaten by time we got ours. Worst service I have ever seen and clearly they didn’t care.
Andrew . 2023-07-08
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Forget the whole place, honestly you will spend here at least 30 minutes waiting for your food. Extremely slow, terrible service .
Krisztina Jakab . 2023-07-08
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Got wrong order lady said sorry we gonna make new one for you after 20min waiting she saw me waiting and realised that she forgot to make it 25 min of wait in total no thanks
PanYapa . 2023-06-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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After having a fun day at Elland Road Stadium and Ice Skating I thought I’d take my son down to one of my old haunts. As a teen I used to frequent this particular Burger King and had warm fuzzy feeling of nostalgia for the place. Well with in 30 seconds all that was ruined and I could see why it was empty (Apart from some obnoxious Delivery Guys). Tables were filled with Rubbish, staff were more concerned with Drive Through and Online Orders than actually serving people who visit, the food was cold and poorly assembled, chips were soggy we couldn’t finish it, asked to speak to a manager who never appeared, took my complaint to their customer service. I can’t believe that a company like Burger King willing hires and promotes staff with such a high level of incompetence and complete lack of manners! Yet to hear back from Burger King Customer Service, but fond memories have been replaced by this experience, and if the place gets shut down by environmental health, I wouldn’t be surprised! AVOID THIS BRANCH LIKE THE PLAGUE!!