Mcdonald's Restaurants in Leeds

Mad busy after a concert. Staff too bustly to help, waiting 28 mins for 2 burgers, 2 chips and a Mcflurry and missed my last train. Needs looking at id suggest. Wont go back after an event that was a miles away.

Self check out printers are always broken. Burgers are not put together right. Everything slides and it's sloppy. You have to order yourself, remember the bloody numbers, might as well make it yourself. In essence a piss take.

Estuve aquí en McDonalds para un viaje en solitario después de una noche encantadora en el teatro. Pedí accidentalmente una naranja Fanta en lugar de naranja Tropicana y me encontré con la mayor falta de respeto. Me dijeron verbalmente que me fuera y que dejara de perder el tiempo. Quienquiera que fuera debería considerar seriamente sus oportunidades de trabajo y la forma en que se manejan a sí mismos.

Staff do a great job in chaotic late night environment.

Worst McDonald's I've eaten in..

Great staff making the kids feel welcome with hats and colouring picture's and crains to do with Minecraft

Loud, a few drunks in the weekend

you have left off the Minecraft toy, that's the only reason my daughter ordered that meal

my food never even turned up and said delivered

We got chocolate smoothie instead of banana and mango so much disappointment and also the chips was not crispy I think they are using the old oil for long time and the salt are also more in Chips

My food was left in a car park !! Splattered and all eaten the driver said its in a safe place.. how ??? I want my 50 pound money back !

It is a McDonald's so you know what you're going to get 😏, I am rather disappointed that they wouldn't let me use the toilet without a purchase even though I am a regular there, Time to go to Burger King I think as they remember regular customers and are more than happy for me to use the loo if I'm cought short

Friday night at 2am is a hard shift, the man shouting out numbers was cool, calm and collected and my order was timely. I can't complain even if I tried.

Three times now when trying to order food in the morning asked for can I be served staff standing talking not one bit bothered plus when ask what I want they don't have a clue what they are doing The standard of service by some of the crew is substantial This is the night shift staff I am on about Also it don't look nice having down and outs begging or crashed out infront of the doorways Won't be back with my custom at this branch anymore due to the poor service you provide You are very lucky I am not a one off these mystery customers who reviews your restaurant as the report wouldn't be a very good one

Food was cold service slow because no staff. Disgusting state of restaurant

it said on app we would get a free item and never got anything. and no mayo chicken

the food was very cold & smashed up

Rude manager made a face because she couldn't wait more than 5 seconds for me to get to the counter. I got up the moment she called it, only round the side of the counter, and she put it in the back within 10 seconds and got annoyed she had to bring it back. I worked at McDonalds for 3 years and there's no excuse to be a blatant prat to customers.

Poor service every single time.

Everything was cold like it had been stood for a good half hour, chips were lifeless and floppy… no sauces either despite ordering them

I had a burger last night and it wasn’t cooked properly I started eating it and threw it straight back up I wasn’t happy at all!

Food was cold and took forever to come time just kept getting added on not happy

There was dips with the nuggets yet again so Iv not eaten them again thanks

I placed the order with them and the customer canceled the order, but they took the money from my card, 28 pounds, and they don't even want to give the money back

The time kept changing for the delivery time. The driver called me about 2 minutes before he arrived claiming he was outside. He then proceeded to drop the drinks infront of me - meaning the drinks spilled slightly causing the drinks, straws and sauce pots to be sticky. The straws were also soggy due to the spillage.

The driver took the longest route possible and then decided to message instead of ringing the bell as requested making all of our food stone cold.

We perform all industrial and construction welding work.

How do you forget stuff in my order 4 times in a row?

The security thinks they have more authority then they have tell the security to be more relaxed and see how it affects the business and they disgusting replies from Marcus the servers

Ordered a water and they gave a fruit shoot. Went to change it and the woman was extremely rude and said it was our fault and laughed at us. Just because you've had a bad day working at McDonald's don't take it out on customers. Plus paid for a large water and was given a tiny one. Not impressed. 😔

Awful food is flat cold the driver was outside then drove off he didnt call. Then went driving somewhere els then came back and called.

This restaurant has forgotten items before. However, today they did not and the food was delivered early. Very fresh, gorgeous. Can't beat a maccies. Solid 8.5/10

First order didn’t even turn up but was marked as delivered, had to order again and then was charged more for the same order.

missing all the sauces. quite annoying ;(

I wanted to buy coffee on my way to work, early in the morning, unfortunately it was not possible because, as usual in this Mac, the poorly organized staff and the helpless manager did not keep up with the orders and had to close the front door not letting people in.

Nice pies, had the Moolin Rouge which was great.

over all easy to use app the map is great to see where your delivery is and delivery was fast very good.

Saw the security being aggressive and trying to pick a fight with some random kids for no apparent reason. They are always looking for trouble

Bad security staff - avoid for your own safety.

my drink was spilled over delivery riders bag due to lid not on correct

All I can say about this place is it's gone down hill in a big way the food if that's what you can call it is substandard for it's name and ull not be going there again

Absolute joke. We ordered from the app. It was only supposed to take 15 mins to be delivered. After 1.5 hours of watching countless drivers go to pick up the order and then cancel, we found out they had given our order to someone else and wouldn't remake ours, so had decided to just cancel the order. No attempt to try to fix it.

Great food, fast service, plenty of tables, and nice atmosphere.

order was freezing cold and delivery driver was 25 minutes late

Took nearly 2 hours to turn up and was cold and un edible. Absolutely terrible

Over an hour late and was stone cold

The delivery takes forever so the food is cold by time it comes. They also never give you the free sauces you request. Horrible service and experience.

Delivery driver came just had drinks no food I asked we’re is the food looked in his bag has just one bag spent 25 pound to have just drinks is ridiculous

Poor quality my food must have been made ages ago

Over an hour late. Food flat cold. Would not recommend. Appalling service.

£23 order soaked in coffee. disgusted with the delivery.

I bought two Big Mac yesterday 19/12/24 using the app. I collected as take away and only one patty was on each of them. I went to there to complain because I think that was deliberate but the manager said he needed a proof of purchase from the shop. With all the information I showed him on the app and transaction code from McDonalds when they collected the money he still said they didn’t show I came to there. What else did he want? I didn’t go begging for food but to get an explanation. I’m decent enough and working so I can afford McDonalds .

I ordered a vegan mcplant with an additional vegan patty and received a chicken burger in a mcplant box. as a vegetarian I cannot eat this.

Wait time kept altering and delivery driver appeared to take every detour possible. Food was sadly cold when it arrived.

Couldn't get served too busy went to a cheaper cafe

Food was flat cold. I had to reheat it all up. My son spat out his chicken nugget after waiting for over an hour in total he was starving and eager to eat then disappointed when bitten into and was cold from waiting so long. My son suffers with adhd

ordered around 5pm delivery was constantly pushed back, food finally arrived around 6:30. when it arrived the food was cold. delivery chap has a heat bag but our order was large and didn't fit inside so the lid wasn't closed

No ice cream for the children AGAIN. No crayons for the children AGAIN. Whoever has the franchise for this McDonald's needs to sort it out.

Absolutely shocking service. Drink arrived with all the drink in the bag. Everytime this happens

One of the drinks had leak to also half gone and leaked into the ice cream. The burger was flopped around so much in the bag it’s was all over the bag.

Delivery driver could not find the address. Then coffee spilt all over food. When passed to me, it fell out of the bag and on to the floor.

Pretty good place overall, I got my order fast and the food was came out really nice. Not to mention The place looked good with all the lights at night

The front till operator was so rude. No dips, napkins, drink was only half cup, had to ask them to fill it up

Everything came wet through in the drinks bag

Haven’t event received an order, can’t get through to just eat, store was any help either. Order was made over 2 hours ago and time to increasing repeatedly. No option to cancel.

Ordered off McDonald’s app to be fair, but drink was spilled and my food was stone cold - I live a 7min drive/bike ride away. Support did nothing to help, my food is still cold and wet. Order off just eats if you must, it’s quicker and arrives in time.

Jesus, I know its city centre and all but it's always so packed, The security guard who workes their wouldn't let me upstairs as I was looking for my friend (I didn't know upstairs was "vip" 😑 I waited around half an hour for my food, it was super hot, the floor was dirty, and when I went outside I saw a few guys kick a guy sitting down (I don't know if he did anything to provoke them) if you don't like being trapped between people in an enclosed room then stay away.

Food was great and delivery was quick.

Time Kept changing. When it did arrive, it was cold and soggy.

My order was missing the chicken nuggets

I've been to many McDonald's in the UK and abroad. Usually, instead of buying bottled water I just ask for a glass of water which they give happily. At this branch however after placing my order I asked the person (who from his attire seemed to be the manager) if I could have a glass of water and he said we are too busy to give you a glass of water. I was out of words as this guy was serious and I thought he was just pulling my leg. I told him I've just placed my order so I'm not just here to get some free water (for God's sake man are you serious! That's what went in my head). Even said I should go and buy a bottle. Anyways, I guess noticing the look on my face he asked one of his colleagues to pour me a glass. What a character. Disappointed to say the least. What was he trying to prove, I wondered. On one hand we encourage ditching single use plastic items and on the other hand it's this kind of behaviour.

A bit chaotic. Poor customer flow. Seem to think a regular latte is a premium drink (with surcharge)

food was cold asked for burger to be customised but wasn't so wasn't eaten

The food arrived cold and soggy . I complained and received a refund of £3.80. Unacceptable

Order was late and the estimated delivery time kept changing. When the food arrive it was flat cold, My drink was half empty when it arrived and the bag was wet through. To say it only came 200 yards away from my house i don’t know how it could have been as cold as it was

Missing all the chips so only had burgers was to feed 4 of us!

The entire drink had been spilled and there was nothing left.

Worst McDonalds ever. Few seats and no toilets.

very polite well mannered delivery man, more like this guy please

Food stone cold, ordered a burger that was to order and still managed to make it cold.

Hi I would like a. Refund as the order. Never turned up.

Very crowded but cheap and best, though have very limited options for Vegetarians.

food was flat cold after we had to order again because the first time we ordered the drinks got delivered but the food didn’t.

Got wrong order the other people that order things I Carnt eat so it was a waste I won’t mind it was for the kids nd my kids are fussy like don’t like sauce nd stuff we got sent a chilli rap my kids won’t eat that

Don't normally like this place but I really enjoyed the food. Had a double big mac. Omg very nice

drink came tipped out. It didn't even have a lid on the cup. can't fault the delivery lad. it messed all his delivery satchel too.

No drinks with meals and freezing cold

the food did not arrive and it marked as delivered

Cold food, not great & the driver was outside however it was still saying the food was being prepared!

Safe place where I had to spend another£20to get me kids food you man are ridiculous got me spending money I don’t have

What a disgusting meal I had when I come in from finishing work in the early hours of the morning coffee stone cold the burger probably wasn’t even cooked never again will I come back here

Dear God this was a miserable experience. Heaving with customers, all of whom were furious at the wait or how busy it was. If you need a review to see about the food at a maccy d's then I'd strongly advise you that you are not missing anything.

Food was all wet from the drinks

Food arrived over an hour late and freezing cold - completely inedible. What a waste of £20

Didn’t even turn up know one helped just eat still haven’t replied from my request of a refund

Dry chicken mayo and kicked out for eating my food shocking. Lack of respect from staff and poor service. Dry and aggressive atmosphere

Waited 20 minutes for a drink, staff more interested in serving burgers than drinks.

I never got my food waited an hour where is my food and my money it says delivered it has not been delivered

Is what it is its the staff that make it they were very polite and helpful

Forgot dips again, and syrup from for the pancakes again.