Mcdonald's Restaurants in Leeds

Couldn't get served too busy went to a cheaper cafe

ordered around 5pm delivery was constantly pushed back, food finally arrived around 6:30. when it arrived the food was cold. delivery chap has a heat bag but our order was large and didn't fit inside so the lid wasn't closed

No ice cream for the children AGAIN. No crayons for the children AGAIN. Whoever has the franchise for this McDonald's needs to sort it out.

Absolutely shocking service. Drink arrived with all the drink in the bag. Everytime this happens

One of the drinks had leak to also half gone and leaked into the ice cream. The burger was flopped around so much in the bag it’s was all over the bag.

Delivery driver could not find the address. Then coffee spilt all over food. When passed to me, it fell out of the bag and on to the floor.

Pretty good place overall, I got my order fast and the food was came out really nice. Not to mention The place looked good with all the lights at night

The front till operator was so rude. No dips, napkins, drink was only half cup, had to ask them to fill it up

Everything came wet through in the drinks bag

Ordered off McDonald’s app to be fair, but drink was spilled and my food was stone cold - I live a 7min drive/bike ride away. Support did nothing to help, my food is still cold and wet. Order off just eats if you must, it’s quicker and arrives in time.

Jesus, I know its city centre and all but it's always so packed, The security guard who workes their wouldn't let me upstairs as I was looking for my friend (I didn't know upstairs was "vip" 😑 I waited around half an hour for my food, it was super hot, the floor was dirty, and when I went outside I saw a few guys kick a guy sitting down (I don't know if he did anything to provoke them) if you don't like being trapped between people in an enclosed room then stay away.

Haven’t event received an order, can’t get through to just eat, store was any help either. Order was made over 2 hours ago and time to increasing repeatedly. No option to cancel.

Food was great and delivery was quick.

Time Kept changing. When it did arrive, it was cold and soggy.

My order was missing the chicken nuggets

I've been to many McDonald's in the UK and abroad. Usually, instead of buying bottled water I just ask for a glass of water which they give happily. At this branch however after placing my order I asked the person (who from his attire seemed to be the manager) if I could have a glass of water and he said we are too busy to give you a glass of water. I was out of words as this guy was serious and I thought he was just pulling my leg. I told him I've just placed my order so I'm not just here to get some free water (for God's sake man are you serious! That's what went in my head). Even said I should go and buy a bottle. Anyways, I guess noticing the look on my face he asked one of his colleagues to pour me a glass. What a character. Disappointed to say the least. What was he trying to prove, I wondered. On one hand we encourage ditching single use plastic items and on the other hand it's this kind of behaviour.

A bit chaotic. Poor customer flow. Seem to think a regular latte is a premium drink (with surcharge)

food was cold asked for burger to be customised but wasn't so wasn't eaten

The food arrived cold and soggy . I complained and received a refund of £3.80. Unacceptable

Order was late and the estimated delivery time kept changing. When the food arrive it was flat cold, My drink was half empty when it arrived and the bag was wet through. To say it only came 200 yards away from my house i don’t know how it could have been as cold as it was

The entire drink had been spilled and there was nothing left.

Missing all the chips so only had burgers was to feed 4 of us!

very polite well mannered delivery man, more like this guy please

Worst McDonalds ever. Few seats and no toilets.

Food stone cold, ordered a burger that was to order and still managed to make it cold.

Hi I would like a. Refund as the order. Never turned up.

Got wrong order the other people that order things I Carnt eat so it was a waste I won’t mind it was for the kids nd my kids are fussy like don’t like sauce nd stuff we got sent a chilli rap my kids won’t eat that

Very crowded but cheap and best, though have very limited options for Vegetarians.

Don't normally like this place but I really enjoyed the food. Had a double big mac. Omg very nice

food was flat cold after we had to order again because the first time we ordered the drinks got delivered but the food didn’t.

drink came tipped out. It didn't even have a lid on the cup. can't fault the delivery lad. it messed all his delivery satchel too.

No drinks with meals and freezing cold

the food did not arrive and it marked as delivered

Cold food, not great & the driver was outside however it was still saying the food was being prepared!

Safe place where I had to spend another£20to get me kids food you man are ridiculous got me spending money I don’t have

What a disgusting meal I had when I come in from finishing work in the early hours of the morning coffee stone cold the burger probably wasn’t even cooked never again will I come back here

Dear God this was a miserable experience. Heaving with customers, all of whom were furious at the wait or how busy it was. If you need a review to see about the food at a maccy d's then I'd strongly advise you that you are not missing anything.

Food was all wet from the drinks

Didn’t even turn up know one helped just eat still haven’t replied from my request of a refund

Food arrived over an hour late and freezing cold - completely inedible. What a waste of £20

Waited 20 minutes for a drink, staff more interested in serving burgers than drinks.

Dry chicken mayo and kicked out for eating my food shocking. Lack of respect from staff and poor service. Dry and aggressive atmosphere

I never got my food waited an hour where is my food and my money it says delivered it has not been delivered

Forgot dips again, and syrup from for the pancakes again.

Is what it is its the staff that make it they were very polite and helpful

Has good taste and pocket friendly options.

Ordered food, got into a taxi and they CANT EVEN GIVE ME MY ORDER. Arrived back at my hotel with the wrong order. Such bad service.

all was cold..I want a refund..it was uneatable..not happy

This mcdonalds is really good and all food cooked fresh to order.

my food came soaking wet and my latte was upside down!

food was covered in coke and cold then the driver gave me not even half full coke I'm absolutely livid

Very strange how fast food is no longer fast. As in all McDonald's I see dozens of staff standing around waiting for orders to be done. Many managers just standing there talking. What ever changes were made a few years ago have totally collapsed the efficiency of this model. I stress to add that this branch is just like all the others. It isn't the fault of the staff themselves.

I've always loved McDonald's I even worked for them way back when,but I'm loving the modern day decor

Food was delivered on time, it was still warm and tasted very nice

Shows 24hr and it's shut. Without any online update*

The delivery was missing a Egg and Cheese Muffin Meal which was really disappointing along with a lot of drinks had been spilt

Loved it here on a rainy day. The security guard came over when I was in a slight dubious phonecall with someone swearing excessively down the phone at me just to ask me if I was OK, so thank you for that. Shame there's not more organic/healthy options but can't fault the atmosphere always friendly and welcoming.

first of all it came late and the branch is just 1 minute away from me. but the worse was that they charge me 5 pounds for delivery and whatever on 8.68 order...!!!! thats a joke or rip-off...

Cheap price, food served hot 👍🏼perfect for a quick meal

Last night, I was subjected to racial discrimination by a homeless person outside a McDonald's. The McDonald's security staff stood by and watched without intervening. Later, the homeless person attacked me about 50 meters in front of the McDonald's. I couldn't take any photos because my phone was dead, but surveillance footage can prove everything

Ordered philly cheese stack of the new menu wanted no pickles and got it back to my hotel room and got pickles on could not eat it cause if I eat em I could die and it says on no pickles on the sticker one word AVOID if you don't wanna die

it would have been quicker to walk it

the food was cold and I had items missing not happy at all

Bad place to be in, understaff, they don’t know what they are doing, loosing orders and rude.

Seen the server's to put there hand in the bins and without washing touched the buns also using apron that looks dirty to support the bun too. Didn't felt hygienic at all. After enquiry got to know that's what they are supposed to do...

Speed of service wasn’t or never is the best especially when they used to say it’s not fast food it’s fast service was waiting ages they did my food then I watched her take it away again I thought oh done it wrong which is ok but then took another 10 mins I’m not been picky but when it takes that long to do something real simple then you should be looking at more training also the place wasn’t clean as it should be just feel standards has slipped a little bit with a bit more due care and attention then it would be a lot better experience

Got some problems sorted out but let's face..MC DONALDS HAS BEEN WITH YORKSHIRE FOR DECADES,GREAT FOOD ,COOL STAFF AND NICE FRIENDLY CUSTOMERS OF ALL AGES ETC.WELL DONE THE M......100/10.PLUS I ACTUALLY LOVE THEYRE PRODUCTS.

Food arrived cold one & a half hours after ordering!!

Ordered a happy meal for my daughter. Got it in a bag with no box or toy.

Lost our order and the place was full of drunk kids.

The food was cold and it has no small McMuffin

No one does maccies like the Brits

everything was cold half the chips were missing a drink had leaked over food as it was in the same bag of the currier

very friendly courier, speedy and efficient delivery

I normally don’t leave review, but it is second time I had food here once at Christmas time and one now and again both time I had food poisoning from hamburgers.. I honestly don’t know what is going on here. You probably need to check your grill machine and hand washing again.

This McDonald's is mainly packed everyday there is always someone cleaning up toilets are up stairs there is a lift if you are disabled

It's situated in the victoria Mall which is near victoria coach station. I just completely love this Mall because it's very closer to the coach station and you have everything inside the mall

Cheeky bastxrds i ordered double cheese and then was a cheeseburger, just found out when I'm home. And no fuxking cheese in it, what a disappoint place

I would not visit this place ever. Its rubbish food.

The worst thing I have ever seen, the orders took 40 minutes, they turned off the monitor where the orders appear since they couldn't handle it enough, the managers went inside and the poor guys who take the orders to the tables took over, shouting order numbers as if it were a draw. It's terrifying, I've never seen anything like it. They are not qualified to meet that demand of people. They are lucky to have different customers every day since I don't go back to that place again.

Slow service very busy atmosphere and the food wasn't that hot the kids still enjoyed themselves

The food was typical mcdonalds food really apart from the fries which were a let down. We were rushed out before we had finished eating so we had to bag it up and eat it outside as they were closing up.

Driver couldn't find me he didn't understand english when i called him, he was at the wrong hospital wing , so food is cold and can't be warmed at the hospital

Good delivery updates and polite delivery driver- thank you

Over an hours wait and freezing cold food, never again

Since when did McDonald's hire thugs to harass customers. A guy at the counter, clearly had a few, went for his order. But was refused, because he couldn't find his receipt. There were only two of us waiting. Then two paid goons came over and started harassing him. Then my order was called. He asked to see my app. But I had two orders, cos my first purchase qualified me for a free toffee latte. That's order 7, he snapped, I called 6. Yes I said, their both mine. I had to identify what was in the bag. Then while waiting for my drink, the two security goons asked if I was waiting for something. No, I replied, I'm standing here for fun. He said why you stood here, you have your food. Well I'm waiting for my drink. I was in the early hours, I called cos my train connection was 45 mins. But what an hostile place. Not your typical McDonald's.

Was here on the 24th of June at 11am, the kitchen counter manager on duty was very blunt and not helpful when something on my order was wrong, usually a good spot I come to often..

Very busy Maccas Food came very quickly 👍

Because of its prime location (and because it’s McDonald’s) the staff here don’t have to put on any facade of customer service- people will be coming through the door anyway. Truly astoundingly poor staff. In particular the tall woman with dark hair, a fringe, and glasses should be kept as far away from a customer facing role as possible. I couldn’t believe the way she spoke to other customers. If you own or manage this restaurant and you’re happy with delivering the worst customer service in Leeds, then carry on, that’s exactly what you are doing. Personally, I’d be mortified if I managed this team of people

Dropped my drink luckily food is ok

Good food great taste Easy services

Food says it's been delivered but it hasnt

Was alright apart from the gang of smack heads roaming about asking for scraps.

My cookie was missing from the order

Absolutely shocking. Took 2 hours on a Sunday night. Was stone cold when it turned up. No dips, drinks spilt on delivery and over food, burger incorrectly prepared with filling outside of box… awful. Full refund required.

driver was amazing, apologized for how long it took even though it wasnt his fault! 10/10

delivery time kept changing and the order was wrong (1/4 with cheese had no cheese on it)

missing 5 chicken selects from the meal. no option to specifically state what's missing from the chicken meal that Costs £17

It's just another mcdonalds 🍔🍟🍟🍔

watched the delivery driver go all round leeds delivering everywhere before me thus resulting in cold food. feel sorry for anyone getting there's after me