Mcdonald's Restaurants in Leeds

Waited 20 minutes for a drink, staff more interested in serving burgers than drinks.

Dry chicken mayo and kicked out for eating my food shocking. Lack of respect from staff and poor service. Dry and aggressive atmosphere

Is what it is its the staff that make it they were very polite and helpful

Forgot dips again, and syrup from for the pancakes again.

Has good taste and pocket friendly options.

all was cold..I want a refund..it was uneatable..not happy

Ordered food, got into a taxi and they CANT EVEN GIVE ME MY ORDER. Arrived back at my hotel with the wrong order. Such bad service.

This mcdonalds is really good and all food cooked fresh to order.

my food came soaking wet and my latte was upside down!

food was covered in coke and cold then the driver gave me not even half full coke I'm absolutely livid

Very strange how fast food is no longer fast. As in all McDonald's I see dozens of staff standing around waiting for orders to be done. Many managers just standing there talking. What ever changes were made a few years ago have totally collapsed the efficiency of this model. I stress to add that this branch is just like all the others. It isn't the fault of the staff themselves.

Food was delivered on time, it was still warm and tasted very nice

I've always loved McDonald's I even worked for them way back when,but I'm loving the modern day decor

Shows 24hr and it's shut. Without any online update*

The delivery was missing a Egg and Cheese Muffin Meal which was really disappointing along with a lot of drinks had been spilt

Loved it here on a rainy day. The security guard came over when I was in a slight dubious phonecall with someone swearing excessively down the phone at me just to ask me if I was OK, so thank you for that. Shame there's not more organic/healthy options but can't fault the atmosphere always friendly and welcoming.

first of all it came late and the branch is just 1 minute away from me. but the worse was that they charge me 5 pounds for delivery and whatever on 8.68 order...!!!! thats a joke or rip-off...

Cheap price, food served hot 👍🏼perfect for a quick meal

Last night, I was subjected to racial discrimination by a homeless person outside a McDonald's. The McDonald's security staff stood by and watched without intervening. Later, the homeless person attacked me about 50 meters in front of the McDonald's. I couldn't take any photos because my phone was dead, but surveillance footage can prove everything

Ordered philly cheese stack of the new menu wanted no pickles and got it back to my hotel room and got pickles on could not eat it cause if I eat em I could die and it says on no pickles on the sticker one word AVOID if you don't wanna die

it would have been quicker to walk it

the food was cold and I had items missing not happy at all

Bad place to be in, understaff, they don’t know what they are doing, loosing orders and rude.

Seen the server's to put there hand in the bins and without washing touched the buns also using apron that looks dirty to support the bun too. Didn't felt hygienic at all. After enquiry got to know that's what they are supposed to do...

Speed of service wasn’t or never is the best especially when they used to say it’s not fast food it’s fast service was waiting ages they did my food then I watched her take it away again I thought oh done it wrong which is ok but then took another 10 mins I’m not been picky but when it takes that long to do something real simple then you should be looking at more training also the place wasn’t clean as it should be just feel standards has slipped a little bit with a bit more due care and attention then it would be a lot better experience

Got some problems sorted out but let's face..MC DONALDS HAS BEEN WITH YORKSHIRE FOR DECADES,GREAT FOOD ,COOL STAFF AND NICE FRIENDLY CUSTOMERS OF ALL AGES ETC.WELL DONE THE M......100/10.PLUS I ACTUALLY LOVE THEYRE PRODUCTS.

Food arrived cold one & a half hours after ordering!!

Ordered a happy meal for my daughter. Got it in a bag with no box or toy.

The food was cold and it has no small McMuffin

Lost our order and the place was full of drunk kids.

No one does maccies like the Brits

everything was cold half the chips were missing a drink had leaked over food as it was in the same bag of the currier

very friendly courier, speedy and efficient delivery

I normally don’t leave review, but it is second time I had food here once at Christmas time and one now and again both time I had food poisoning from hamburgers.. I honestly don’t know what is going on here. You probably need to check your grill machine and hand washing again.

This McDonald's is mainly packed everyday there is always someone cleaning up toilets are up stairs there is a lift if you are disabled

It's situated in the victoria Mall which is near victoria coach station. I just completely love this Mall because it's very closer to the coach station and you have everything inside the mall

I would not visit this place ever. Its rubbish food.

Cheeky bastxrds i ordered double cheese and then was a cheeseburger, just found out when I'm home. And no fuxking cheese in it, what a disappoint place

The worst thing I have ever seen, the orders took 40 minutes, they turned off the monitor where the orders appear since they couldn't handle it enough, the managers went inside and the poor guys who take the orders to the tables took over, shouting order numbers as if it were a draw. It's terrifying, I've never seen anything like it. They are not qualified to meet that demand of people. They are lucky to have different customers every day since I don't go back to that place again.

The food was typical mcdonalds food really apart from the fries which were a let down. We were rushed out before we had finished eating so we had to bag it up and eat it outside as they were closing up.

Slow service very busy atmosphere and the food wasn't that hot the kids still enjoyed themselves

Driver couldn't find me he didn't understand english when i called him, he was at the wrong hospital wing , so food is cold and can't be warmed at the hospital

Over an hours wait and freezing cold food, never again

Good delivery updates and polite delivery driver- thank you

Since when did McDonald's hire thugs to harass customers. A guy at the counter, clearly had a few, went for his order. But was refused, because he couldn't find his receipt. There were only two of us waiting. Then two paid goons came over and started harassing him. Then my order was called. He asked to see my app. But I had two orders, cos my first purchase qualified me for a free toffee latte. That's order 7, he snapped, I called 6. Yes I said, their both mine. I had to identify what was in the bag. Then while waiting for my drink, the two security goons asked if I was waiting for something. No, I replied, I'm standing here for fun. He said why you stood here, you have your food. Well I'm waiting for my drink. I was in the early hours, I called cos my train connection was 45 mins. But what an hostile place. Not your typical McDonald's.

Very busy Maccas Food came very quickly 👍

Was here on the 24th of June at 11am, the kitchen counter manager on duty was very blunt and not helpful when something on my order was wrong, usually a good spot I come to often..

Because of its prime location (and because it’s McDonald’s) the staff here don’t have to put on any facade of customer service- people will be coming through the door anyway. Truly astoundingly poor staff. In particular the tall woman with dark hair, a fringe, and glasses should be kept as far away from a customer facing role as possible. I couldn’t believe the way she spoke to other customers. If you own or manage this restaurant and you’re happy with delivering the worst customer service in Leeds, then carry on, that’s exactly what you are doing. Personally, I’d be mortified if I managed this team of people

Dropped my drink luckily food is ok

Good food great taste Easy services

Food says it's been delivered but it hasnt

Was alright apart from the gang of smack heads roaming about asking for scraps.

Absolutely shocking. Took 2 hours on a Sunday night. Was stone cold when it turned up. No dips, drinks spilt on delivery and over food, burger incorrectly prepared with filling outside of box… awful. Full refund required.

My cookie was missing from the order

driver was amazing, apologized for how long it took even though it wasnt his fault! 10/10

missing 5 chicken selects from the meal. no option to specifically state what's missing from the chicken meal that Costs £17

It's just another mcdonalds 🍔🍟🍟🍔

delivery time kept changing and the order was wrong (1/4 with cheese had no cheese on it)

watched the delivery driver go all round leeds delivering everywhere before me thus resulting in cold food. feel sorry for anyone getting there's after me

Me and my mate ordered food. He got his order and started eating while waiting for me. It happened after 22:00. Security started telling him he cant eat inside. Well he is customer and a human being. And why his freedom is restricted in publicly accessed place. This should bot be happening as he was only waiting for me to get my order. No common sense whatsoever.

I don't eat McDonald's but grandkids love it and this is always clean and pleasant staff

Went for a mcflurry as it was so warm, guess what they weren't selling?

Cold stale and food missing worst customer service

Service was quick, burgers more or less thrown in box not best of presentation but was nice overall

The drinks bag had burst all over the bag, half of the drink was missing and it had unfortunately leaked over the food. The driver apologised and said there had been a spillage.

sent a strawberry milkshake instead of a chocolate milkshake.cold fries & burger bun was burnt 😭

Like all these McDonald's it is comparable to eating a. bag of salt,utterly vile.

I was missing food from my order

Wow, just wow! I had a quarter cheese burger and it absolutely geflunked me. I felt like that guy from Ratatouille who had flashbacks, talk about nostalgia (I've never tried it in my life). Now onto my usual order of 20 nuggets, never fails to shine like no other. G-Unit

Take a real look at what's in mcdonald's. Tells you something when the founder of mcdonald's won't even eat it or let his kids eat it 😒

In there every morning for a coffee before work,at 04.50 am staff are friendly and the security guards are friendly

They didn’t give us any sauces/dippings that we ordered. How do you eat chicken nuggets without any drippings???

food was stone cold and all over the bag

The staff are usually courteous even when under pressure most of the time. The waiting time is usually fair depending on your order and the meals are just right!

Soulless and below expected standards

why can't you get a order correct? Always a problem when ordering nuggets, also the fries are cold 👎 its not rocket science to check the order & pack it into a bag

i found some egg shell in my double sausage muffin it totally put me eating

I went in today bought a meal deal and even those i was sat inside and had it brought directly to table the fries was Flat cold no wonder people who order macdonalds from any macdonalds to home can't get the food to you warm enough to be classed as eaten while still hot enough when they can't even get it right in this place to the table

All good cold no sauce in any McFlurry

It took a long time to prepare our food, even though the place was not busy. The food was cold when we finally got our order. It seemed that staff didn't know what they were doing, as we watched them add food to our tray and then remove items and repeat the ritual again and again. We went to sit upstairs, but were rudely sent back downstairs where there was nowhere to sit. My young child and I were instructed to eat standing up. Very rude staff. Not recommended.

I want a refund the food arrived wet and has something resembling a bogey on the outside

My drink was felt on my food and all the food was wet I couldn’t eat it at all

Only sugar free drinks available, no eating space

Super fast service lovely staff piping hot food excellent

The worst McDonald's I've ever had. Burgers were completely crushed and flattened. Like eating a really bad microwave burger

Place was a little dirty but to be expected with how busy it is. Staff was quick and courteous.

Fast food, nothing like the pictures

Went to McDonalds last night to get a meal for me and my partner, ended up being told we had to wait outside after already ordering through the app. The bouncers were so incompetent and told us to get to the back of the line and started becoming intimidating and rude. The food was cold when received and was given no apology.

Staff incredibly rude. Moaned when they had to make a burger three times for me when it was their own fault for making it wrong the first two times. Very very rude, told me I was wrong and that I’d ordered a regular burger so was my own fault. Showed them my receipt which said otherwise and they were extremely unhappy that they had to make it for the third time, as well as extremely rude to me and very huffy for it.

My brink was all over the bag so didn't get a brink with my meal and the food was freezing cold

The food was flat cold it was joke and driver went the long way around I didn’t enjoy my mc Donald’s at it joke seriously

The atmosphere here is always very unpleasant, the restaurant is always full and the service is not the best either. There's never space for you to sit down and eat

Just called in for a coffee. Prompt service , staff polite & friendly...good cup of coffee

Flat cold, two hours waiting for delivery.

got the wrong burger but atleast they didn't forget my meal like last time I order

Beautiful Staff with lovely smiles. Atmosphere was amazing. Will like to visit over and over Again.

Wouldn't let me use the toilet unless I had a receipt. Was going to buy something but really needed the loo. Went burger king next door who obliged and I have a tasty burger the same

The spicy chicken burger was over cooked as the fries was not cooked they was soft and under cooked

not happy about how long I had to wait food was flat cold

food didn't arrive got sent to a different address