Fortune Cookie in Leeds

Awful, sent undercooked chicken, was still pink. Won’t be ordering from here again. It’s not the first issue with this place. Another time the chicken curry came cold but to the point it tasted like it had been heated from frozen as it was still frozen in the middle but the sauce was warm??

Got a take away via uber eats. We had the salt and pepper mixed platter which was nice but they missed the squid. The mixed starter platter was a bit greasy for my liking but my mum liked it. Good prices for what you get

Usually the food is nice but last night I ordered and the chicken was still pink, I had to throw the chicken curry away, it’s really put me off ordering from here.

Lovely food always fresh eat in available good service friendly staff And also deliver ❤️FC

Fast delivery. Salt n pepper wings very salty and some of them only half wings. Salt n peppers chips not as tasty as they used to be many years ago. Bring back the old recipe!

The over sized man at the counter who can’t move and the sarcastic little woman that the man at the counter can’t stop touching her back side make the experience of walking in very uncomfortable following the unhygienic food prep the overpriced horrible food definitely won’t be going back ever again they have really gone down hill the man at the counters side chick has clearly taken over his brain and the buisness too if there was 0 stars rating I’d give them that imagine him touching her back side then the food makes me sick

When juniors not there the staff have attitude and think there can talk to you how they’re like until there meet the wrong man. Allah knows best but really sort your attitude out lads. The food is never to point. Especially the short chubby guy needs sorting out 🥊

Dreadful food really didn't enjoy my meal here

I ordered food and it was very spicy as I ordered normal. When I rang to complain instead of apologing or exchanging they blaming on my order. I made mistake ordering from them. Very bad service and will not recommend 😒

-5* absolutely grim! Veg was rotten, meat fatty and horrid. Everything tasted like old burnt oil. Literally cant put into to words how bad this place is, the whole order went straight in the bin. Place needs shutting down asap!

Service was great and atmosphere inside was good too, clean and friendly staff. That's is all which is positive about this place. The food we ordered was fresh but the taste was not as we expected. Ordered a combo box with salt and pepper chips, the chips were stale and overall way too salty. Also ordered fc special fried rice and it was just not nice. Shame the food let this place down.

Been going here for around 14 years. Their chicken wings and chips that used to be their famous seller for many years is now simply NOt fit for purpose. What's worse on top is their do not care customer service attitude over the phone. Waste of money. Avoid.

I would say I enjoyed this but felt stomach cramps after I ate I drove home and just thought I ate a little too much then I felt very nauseas and then went to the toilet where I had thrown up multiple times and my stool was green do not recommend

Ordered salt and pepper chicken nuggets and chips, the portion size was good however it was placed in a bag resulting in all the food being soggy. Definitely not the salt and pepper seasoning you’d get at authentic Chinese either had very minimal flavour.

ordered and i felt as though they was reheating and cooking old chicken that was not fresh only knew this as i am a regular at leeds store and previously bradford confirmed it when i had stomach pain in morning and vomited great guys to say it’s ramadan 👍

Ordered salt and pepper nuggets from Uber and received within 20 mins which is a good thing but worrying as I got it delivered to the other side of Leeds and it was so quick. I think it was cooked from before hand as the chicken was very hard to bite into. The chicken is always pink and really purple from inside. To pay over £10 for a small portion and have it looking like that from inside. Not sure why it’s purple and has happened a few times. It’s a shame because their food is actually nice but clearly bad quality chicken 🫣

Gone down the drain!! Except for a few items... Wings and chips always nice from here..

Nice spicy salt and pepper chicken wings and chips can't beat it

Got the salt and pepper wings. Guy at the counter said portion size is 8 wings. But I counted 12+ wings. The box was stuffed. Defenitly good value for money. The wings weren’t meaty. They were more Korean style. But the flavour was there 10/10

Ordered through UBER Eats for delivery and the food came very fast which was worrying. I needed to be worried as the food tasted stale and you could tell that it was warmed up from the night before. Felt ill throughout the night. Definitely would not be ordering from them again!

Discovered this place when I went to university back In 2012 I travel from Sheffield to eat here soo addicted food is just perfect and service with a smile as always.

Guy was more interested in watching the Man Utd game on his phone rather than serving us. Poor customer service and will not be returning or recommending

My first order from fortune cookie on uber eats, i was not impressed with the combo starter which was very oily & not that tasty. I used my air fryer, to dry all that oil from the combo starter! The salt & pepper chips & chicken curry were delicious, and a decent portion so i will order again.

Got a mixed box of Wings, Chicken nuggets and strips with chips (Mild) and loved it. Give it a try guys. It took 15mins, not an hour as some reviews have stated and I ordered 4 portions

The quality and standard of the food has dropped quite significantly. It used to be really good in the past. I don’t know if they’ve changed hands or have a new chef. The food is really poor now that’s the second time I’ve ordered.

Decided to go to the Leeds branch as the Bradford one is currently temporarily closed. Food was over an hour late and there was sugar on our wings and chips. A real shame as I was expecting food to be great.

Got takeaway delivered by Uber eats. Mixed salt and pepper bag containing chips, wings, chicken pieces and prawns. Stone cold and bland Prawn crackers were stale and unedible Curry sauce flavourless Special fried rice, bland and the meat in it chewy and rubbery £26 and an absolute waste of time. Ate half and that was just because I was hungry..won't bother with the rest.

Horrible experience with this take away cold food packed wrong destroyed all the food

Listen mandem, I ordered £50 worth of food for me and my girl. I took two bites and gave the rest to the dog cos that’s not for human consumption. No flavour and dead sweet n sour sauce. Chicken balls tasted like they’d been sat there for 10 years

Food took over an hour to arrive however it was still warm when arrived, it was also pretty delicious to be fair.

Excellent service and more than that excellent food keep up the excellent work guys

I'm a sucker for a greasy Chinese takeaway, and tonight that is exactly what I needed. The food is absolutely delicious, spicy and flavourful. I recommend the salt and pepper combo starter with chicken strips, fish, and king prawns. Don’t order from this place if you’re expecting authentic restaurant-style Chinese food, this is coming home drunk at 4am and needing something to line your stomach Chinese food. Don’t order from this place if you want top-notch service. And don’t order from this place if you can’t handle some spice. If you do, that’s on you. The portions are also very generous, so you're sure to leave feeling full and satisfied.

Really nasty food, not fresh and not authentic, just deep fried frozen and greasy no flavour!! Update, 11/08/23… forgot I didn’t like this place and ordered again by accident.. still disgusting and nothing Chinese about it.. not 1 grain of salt and pepper on the whole order just chilli flakes.. the prawns stunk of Grimsby but in a bad way.. don’t use this place very bad

Chow mein not as expected and not in good way, lots of chilli making chicken inedible, chips looked and tasted warmed up, fried rice bland. Expensive experience, first and last order.

The food is absolutely to die for here. The amount of time I have bought food here it like I was obese with it, the way they make it is also fresh so you get it hot or you can order it to come and collect. The staffs that I have came across with are so lovely and have a good sense of humor, they are always willing to talk. I would definitely recommend you visit this place and give them a chance. I would say this i got this everyday for my lunch when I was in sixth form. Thank you for having a good service

PS : ITS NOT THE FIRST TIME THEY SCREW UP MY FOOD OUT OF RESPECT FOR BROTHER HABIB (HASEEB) I never criticise them I have or should I say I was their customer for the past 14 years and I don't know they change the chef or they change the ingredients but today they have disappointed me I order chicken xsuan with egg fried rice sauce they put its not the regular sauce colour is different and smells awful they send me veg chow mein plain as well as my fried rice plain and I specifically requested to be medium hot I paid the delivery charge and now with such anger I don't want to say anything wrong but u lost the loyal customer and people out there better watch your order cos I don't know greed got to them or they change the management it isn't the same food waited almost an hour tired from work and last thing u want is a proper meal instead we,ve got this. Those who can recognise the difference between xsuan sauce can tell the difference specially when u r eating from the same place for a long time.

Horrible management. I’ve ordered from them at least 150 times. I’ve always gotten the same/similar stuff. Today, the chef and manager turned around to say they no longer offer 2 salt & pepper prawns. And the chef went as far to claim that they don’t do it. When I have screenshots of this being false. Fortune Cookie has lost a loyal customer. The management abs disrepute is not right and just not worth your time really - I would strongly advise against ordering from Fortune Cookie!

Great find in the Leeds 6. Tasty food with prompt collection times. We had a selection of Chinese dishes served with a generous amount of fresh veg and chicken. Well worth the visits 👍

Got chicken cowmain it taste like burnt Bitter taste got ribbs not rateable not odering from hear agin

The food is okay but they’re always sending pack with folio , they do pack with box only collection. I wanted to pack in box to delivery and I told them I can pay extra and I’m your regular customer, they don’t care about it and staff was so rude , they said to many people are waiting them and they are not gonna do it. I’m not gonna order from there they are still continuing to send salt and pepper chips in folio. I’m not leaving to order food from there. They can continue to think about cost. I have recommended it to many people before, I won’t do that anymore.

Been going here for years, by far the best salt and pepper wings.

If its up to me I would give 0 stars disgusting burnt wings and chip when I rang takeaway to explain manager ishy maid "that's how the food is there's nothing I can do" won't be going there again proper run down place!!! These lot r robbing b*st**d!!

Good late night Chinese. Kung Pao Chicken & Chicken Fried Rice were on point.

I normally eat at this place and it’s good but today it was just PEPPERS AND ONIONS. All of this went to waste now

This has to be one of the best salt and pepper chicken and chips in Yorkshire. Very tasty flavours with the wings cooked to perfection. My only criticism would be that the chicken and chips may need a bit more of the chilli season and it needs to be mixed properly to ensure it coast the chicken and chips more

So I visited this place yesterday and all I can say is there is plenty of room for improvement. Food quality has gone down hill, please make improvements.

AVOID ORDERING ON UBER EATS! Own drivers mark food as delivered and do not own up to this and do nothing at all to compensate! AVOID AT ALL COSTS! Ruined my evening, had to go out to get food from another place, 3 hours it took!!! Was a £90 order! Avoid

Can't even get a simple order right 🙄 Ordered a salt n pepper combo box to be delivered via their website, chose wings, prawns, and fish with EXTRA veg, which is £1more and to be in a box, which was 20p, all options were available and added to the final price. 💰 Delivered by their rude driver as it came in a bag not a box, called the place and they said they'll fix it next time. So in the unwanted bag the fish was missing, no sign of veg let alone the extra veg we paid for. Full of chilli ...when I chose it to be mild...picture added! My child was distraught so made him fish fingers. Absolutely horrendous service. Won't be ordering or recommending this place.

stay away from this torture chamber cos they honestly don't care lol

Orderd wings and chips was full of hot heqt spice un eddible full of torture

Always as good as the first time. A must try. the combo box or wings and chips.

The only thing we get from here - salt and pepper mix meal. When it’s fresh it is amazing! Can be a bit hit and Miss but when it’s good, it’s good! One of our go to take aways

Food was fresh and delicious. The staff were really polite and friendly and were really good with my autistic daughter. Can't wait to go again! Thank you again for the lovely food and service!

NEVER EVER EVER EVER EVER EVER ORDER from here. Chips and wings refried. Food is never fresh.

Don't order from here, save your money . Service of this place is horrendous, 49 pounds and half the food is wrong. Onions peppers raw and noodles has no flavour

Strongly recommend, very tasty food especially the black bean dish with egg fried rice and salt pepper chicken & chips. Speedy delivery too!

Had salt and paper wings and chips and it was Old like they re warm it from yesterday. I even show them the picture and they said it won’t happen again in fact happened to me three times

Food isn't bad. Price wise, it's too expensive for the portion size and taste.

Disgusting food . No flavour and ingredients are out of date. Very dissatisfied Would not recommend anyone to go here the curry sauce was horrid chicken was horrid chips were mushy no flavour come on guys !

Simply the Best Chinese food in Leeds The food quality is just perfect with really big portions and amazing taste I would definitely recommend it

Gorgeous food and lovely service!

I ordered Salted, pepper chicken wings and chips from the Leeds branch, my mrs and I ended up with food poisoning within 2 hours, we both suffered all night and following day. I phoned the branch, I got told the manager is around but busy doing other stuff. The guy on the phone didn't want to know, he didn't ask how I was feeling, he showed no sign of concern what so ever. In fact, he became very defensive, and within a minute or so the tone of his voice turned aggressive, he said nobody else had complained, therefore I must have eaten something else, or I must have picked up a bug elsewhere, he just wasn't interested and started talking over me. I said food poisoning can be lethal, he completely ignored my concern. I told him, I will report the incident, and I told him I still have half the food from last night, to which he replied "go and report it to whoever you like, not interested", at which point I decided to end the call. Utterly disgusting attitude, zero customer care, showed no concern

I don't know why people moaning about how bad is this place. Because of the reviews me and my partner was thinking for hours if we should go here. But we decided to try it out. We didn't regret it. We had veg szechuan food, size was big, it was tasty, so it well worth to try it. We'll come more often

This place is vile. Do NOT order from here. What a waste of £30. Refried old chicken. Place needs shutting down. Food poisoning on a plate, take your money elsewhere.

Had chicken wings and chips and was fresh and tasty but had less onions and peppers.Was only given about 9 very small chicken wings which was the size of my little finger.Did taste nice but I noticed all the chicken wings were bruised chicken which is very bad for health! I will not be going to this place anymore...This is very cheap chicken which will damage ur health in the long run...

Right next to the universities, massive portions, salt and pepper chicken wings with sweet and sour prawns. The taste was lovely!!!! 10/10

We used to love this wings and chips thing. my sister used to come to Leeds all the way from Brum to eat this infact we all family like it alot. Now i am writing this review on my previous 4 orders because i have to now. no one can tell better than us that the quality has gone way way down, taste has gone way way down. They used to mix papers with onion and that taste so good as we dont even eat wings firstly we finish that all veg thing. but now we order 3 portions and we were about 10 people and all boxes were half finiahed because papers were not even cooked onion was not qoted with masala. quality has gone down and that was the last time we ordered thank you

Soggy chips, soggy spring rolls with no veg inside, watery chow mein, disgusting sweet and sour chicken balls with weird chicken. Wouldn’t recommend to anyone it was such a waste of money.

One of the wrost food ever had ordered chicken chew mein and salt and pepper chips both full of flacky chillies no taste whatsoever all we could taste chillies

For salt and pepper stuff, the best in Leeds.

Salt and pepper wings are the best

ordered salt & pepper chips and soft noodles. chips far too spicy, had to pick chillis off. noodles lacked flavour. much better options elsewhere

Excellent service, fresh and tasty. Highly recommend the Wing & Chips box. 10/10

Order food from here the ribs are full of fat the meat is not even cooked properly the curry sauce is watery as hell the pwan toast had been cooked in dirty oil spring rolls are ment to be crispy there are soggy food I would not feel this food to my dog its that bad dont know how this shop is still open

Very disappointed rude person on phone He didn't rectify my order when I ordered chicken nuggets and chips i didn't realise they were spicy. Then had cheek to charge me again

Not what it used to be ordered a delivery recently barely any wings or nuggets in the portions. Not what it once was 5+years back. Quality has gone down hill.

Gone downhill in my recent experience food and service arent what they used to be which is a shame

We ordered at 6:41 through the app and ordered was confirmed at 8.07pm. Called the restaurant and was told the order had just come through?? And was told it’s was be with us as soon as possible.and feel very let down. We ordered as we thought it would be quicker than cooking after a long day working. Such a shame really as the food can be very good when they get it right. Needs management to take a look as this must be loosing so many good customers. The food arrived at 9:05pm. All correct, hot and very beautifully cooked. Please guys sort out your app. We love your food.

2.9. there isn't a thing you won't get charged for, sauces, boxes you name it.

Food was amazing as usual. Will be coming again soon

Really good food for a really good price

I bought two boxes of salt and pepper chicken wings worst wings I’ve ever had hardly had any meat on was disgusting I wish I’d never bought it the chips are over fried not only that the peppers not caramelised I think they decide to not even bother cooking them they used to be nice good few years back and to be honest they probably doing well because of the location I don’t think I’ll ever be coming back again I think this is the last time I would never recommend it to nobody

I ordered the salt and pepper wing and chips. Plus ribs. My chicken was soggy and the chips was cold . I called the place and was pretty much told to f off. i. Spent £17.00 and have to bin the food.

Enjoyed my meal. Delivered as promised. However, still needs improvement

Food has given me an upset stomach and was almost cold when arrived

Delicious hot food. We ordered a box of salt and pepper chips tenders and chicken curry and rice, the portions are massive! Bonus it came 20 minutes early.

Very lovely pricy but you get what you pay for, which is very lovely food. very friendly staff.

Wrong order sent. Wouldn't resend the correct one even though we had paid. Blamed their driver. Had to argue and argue to get the meal we had paid for. Finally got the food about 1.5 hours late. The people I spoke to on the phone were really unhelpful. Such a shame as they had be good in the past but won't use them again.

Really friendly and good customer service, loved the cookie dough

Very rude the guy who answering phone

Was recommended this place by a friend. There wasn't a day he would not stop banging on about their salt and pepper Salt chicken wings and chips. I took up his offer to try this place out. He ordered the the food over the phone so unable to comment on the communication with the eatry staff. We parked outside while the food was being prepared. I did not go in as my friend collected but from what I could see the place was a clean and tidy establishment. When the food arrived it was served in a pizza box. A good portion and it did live up to the hype. I would recommend this place to anyone that wants a traditional tasting Salt and pepper chips

Good Chinese food with burger bar attached

Guaranteed quality food everytime and friendly service

Good food but the staff could do with cheering up a bit. Always seem angry about something like youve caused them an inconvenience for ordering food in a food joint.

Food was low quality, ordered food for 7 came at half 6 which was an inconvenience. Salt and pepper ribs were dry and seemed a couple days old. Recommend Akina or Silver Vase if you are collecting

Calamari rings were like rubber, uneatable, the wedge chips made up for it i guess.

Unfortunately worst experience in terms of service. Wouldn’t recommend and will never order from this takeaway again.

Gosh absolutely lovely chicken wings and chips to drool for 😘

Ordered through user eats. The food has to be the worst Chinese ive ever had. Beef fried rice the beef is white and the rice is disgusting. I wouldn't even feed this meat to an animal.

I ordered the salt&pepper chips, sweet&sour chicken and duck pancakes. Felt like it was reasonable value for money, in particular the chips were a huge portion and tasted great. The chicken in the s&s dish was fresh and seemed to be made from proper chicken breast. The duck for the pancakes on the whole was reasonable quality, it made 5 pancakes in total. I would order from here again. My order was £16 on Uber eats whilst there was a free delivery promo