McDonald's Hunslet in Leeds

Well I waited 20 mins after driving through and being asked to park up. Eventually went into restaurant!. Was told order still with kitchen. Eventually got food and drink and drove home. Oh dear I have watery hot chocolate, cold coffee and haven’t a clue who’s order I got but definitely not what I ordered and certainly not what I paid for🙁

Worst MD I've been to. There is slow and slow and this is just pathetic. Avoid!

I got my order rong i dint get wott i oderd so naw i won't get a mad a gen

Food was fully cold my kids weren’t happy at all

Food was flat cold asked for extras on burgers & got less than usually would

Food was lukewarm at best and some of my drink leaked

It was the best food ever! Great delivery service

tables always dirty ,food always missing from order ,once i have waited 30 minutes for my food and insted of mccrispy they served me mcdepression ...dry horrible chicken,drop of mayo,my chicken died of dehydration before it was dehydrated even more and than cooked.and the worst thing is i had to wipe my table twice after previous customers left mess that wasnt cleaned . time to start looking for new macdonald .avoid this place

People say you get what you pay for. Well not here. Sometimes you get a complete surprise. I use this place probably 2-3 times a week. It local and has a drive thru. Being disabled, the drive thru is a massive thing for me. I often pop in for a sausage breakfast meal with a coffee on my way to work. As I don't like eggs, I request they don't include one. Often, it has an egg. Sometimes they don't include the cheese. I like cheese and have never requested they remove it, so why it Sometimes doesn't have any, I don't know. Sometimes the coffee isn't a coffee at all. Like this morning for example. I don't know what this is, but it has whipped cream on the top and doesn't taste nice. I just ordered a coffee. I waited 10 minutes in the drive thru to collect the wrong food. Then the drive thru queue was so long, I didn't bother going back to complain. As I said, I'm disabled so getting out and walking in is a task. I have complained before about wrong orders and you get the apology and a code for a free meal, but nothing has changed in all the time this site has been here. C'mon McDonalds.

The delivery guy was nice a polite

coke was spilt all over leaking when driver handed it over

over 90 mins for delivery, missing items again, food stone cold. very poor service.

Only got medium chips for large meal also got the wrong milkshake, wanted strawberry got vanilla

Shouldn't be waiting over half an hour for a big mac and a happy meal and then there be more than 3 mistakes

App didnt update so not sure re delivery time. Food was cold. Coffees had been spilled and bag was soaking. Ended up with 2 half coffees. Not impressed, considering cost. Why use bikes??

all my coke was spilled in the bag.

Missed items again 2 x chips . Missed item last visit and time before ridiculous

Food is cold and my chicken nuggets are missing

Delivery driver made various drops. Food came cold. Paid for condiments didn't come. Optional condiments didn't come.

I didn’t see my food I don’t know where delivery put my food

All food was cold missing items where missing

Chips was hard and cold and burger had a bite out of it

item missing from my order which happens most times i order from mcdonalds . it's getting ridiculous . then I get a credit so have to order on just eat again. most takeaways I get are usually good . however mcdonalds is the worst it goes from not being sent dips to having full meals missing from the other

Absolutely disgusting staff just stood around chatting been in bay for 30mins iam not the only one there's been 4/5 customers going in to complain missing a top meat patty out off a big mac how dose that even happen no toys in happy meal disgusting staff just socializing never again

I wasn't happy cos my food did not come I only got drinks I got an email saying I was gunna get a full Refund but I only received £21 from my £36 order

Excellent menu with loads of options and alternatives depending what you want. Nice staff who are always willing to help

1 hash brown missing and the bacon cheese flatbread thing was as well. no suprise though. always something missing from mcdoughnuts!!!

my food arrived opened and items missing

no drinks, 2xhalf portions of fries, no sauces

Food was clap cold and only managed get 2 pound refund for a £7.99 meal that was too cold to eat

sent completely wrong order. very unhappy

I know the weather was poor (though only raining here so could be worse), so expected a long wait but I ordered at 12:53 and finally got my food at around 2:15. Food was flat cold. Courier was extremely rude; he knocked and within 5 seconds knocked again and was getting ready to walk off in the 10 secs it took my husband to answer the door. Barely said a word bar asking for code. Would normally give a tip for anyone coming out in bad weather but not him unfortunately. His attitude stank.

I ordered at 4.13 it took an hour and 15 mins to come and then it was clap cold

It's one of them places where you get what you expect.

Ive ordered from here a lot. My last few orders have been awful. Items forgotten or i get the wrong burger? how can you just not follow an order properly?

Too many orders at this place and with it having a drive thru they are over run with orders and not enough staff or space. This effects the quality of service and food standards.

items missing from my order again

I ordered from hunslet he came from Middleton rude driver

I went to the drive in shortly after 11am so early lunch and was asked to park in a spot to wait while they prepared my order. When the order arrived the chips were like warm and stale and the burger had obviously been around a while too. Absolutely disgusted.

Worst McDonald’s ever- large Big Mac meal- bun was stale, 3 strands of lettuce with the smallest dab of sauce less than 1/4 inch in size on one side of the stale bun. Chips stale tasting and all of it STONE COLD - the burgers were left sitting for 10 minutes whilst staff ran around like headless chickens. Asked for a warm burger only to be given another cold & stale one. Disgusting

Left the sauce out of the order for the chicken nuggets

waited nearly 2 hours for delivery, food was cold iteams missing 2 very upset children as they didn't get their nuggets! not happy

Not sure who can not count but only 16 nuggets in a 20 nuggets box

Everytime I order from here the chips are awful, there cold and so hard it’s awful to chew I throw them away every time it’s like there over cooked not nice like it usually is

My driver left without giving me the food

Bad service ask you to park , brought the food 5-10 mins later and without the receipt too, the latte tasted like it was watered down.

Cold food and 3 half cups of coffees with no lids on

My order did not turn up said it did but we didn’t receive it I would like a full refund as I am fuming and don’t not have money to waste the same thing happen before me didn’t no go back in my bank please make sure that this time it does

Got a delivery order sent wrong by Uber eats so I took it back to the restaurant. Lucy who served me was a massive help, she sorted it out for me quickly even though the restaurant was really busy.

If not the worst McDonald’s I have ever been in, customer service is absolutely terrible, they either don’t talk to you at all or talk to you with attitude. The food takes years to get to you and by time it comes it’s always freezing. They can never get the right things in your order your absolute mongs and I make wonder why u all work at McDonald’s, cannot even make food that’s frozen. Should be shut down.

Ordered Double Big Mac and received normal one? Order was cold and the meat tasted off. These guys at this restaurant always mess up orders and it’s not even a busy restaurant. They need to read the orders properly!

When delivered the drink was empty as the whole content had soaked all the food, the driver just laughed

My experience with the food was poor. It has made me very unwell. I will be complying

no sauces for the 20 nuggets meal

It kept changing to later and later and bread was soggy

bog standard bang average maccies. not bad but not amazing either

discusting never order from here the customer service is dreadful

We waited nearly 20 minutes for our order when we were the first people in store. Food was cold as a result and place seemed poorly managed and understaffed. The person that was cleaning that day was more helpful and attentive than any other staff or that manager that day, and she is the reason I’ve upped the service rating to 2*. Place was clean but food took ages and service was not great.

Paid for dip missing and totally wrong drinks sent that were paid extra for. Till receipt on bag correct but items wrong. Food items correct and warm.

Supposed to be fast food. Ordered in store to eat in store, waited over 15 mins to get my order because they prioritise delivery instead of people in store. Absolutely pathetic. Last time i eat in or order online. Zero customer care

Very disappointed. Driver went 5 minutes in the opposite direction and to top it off my order was missing items

Food took ages to come, then was missing items and was cold, always the same issue.

every time order the wrong order comes or stuff missing needs checking before sending out pickle on Burger which I said not to I'm allergic to them good job checked it wasn't my order McDonald's gone down hill not happy

every single time we order from here there is always missing food!! seriously sort it and double check your orders absolutely ridiculous

Unable to get a simple order correct ordered a simple McRib sandwich couldn’t even deliver on that! Staff totally inept to follow a simple instructions. Had me waiting 20 minutes as well! Looks in the bag and a simple meal missing!!!!!!

Waited in the car park for 25 minutes had to get my money back in the end as it wasn’t still ready

I ordered 5 or 6 meals and all my burgers came but no chips

time kept changing, no dips and no free nuggets in the bag that were ment to be.

Ordered £27 worth of food that never turned up

Great food and delivery was good 👍😊

Great food served by helpful, polite and friendly staff. Certainly worth a visit

Latte spilt all over, drink dripping out of bottom of the bag. Mcmuffins missing. Can request a refund but that doesn't feed the kids waiting for there breakfast! Got to pay for delivery etc again for something I've already paid for. Absolutely shocking service

missing box of 20 chicken nuggets. No sweet and sour sauce!!! 😔

Food was very cold. Chips were old. Clearly sat for hours. Not fresh.

tje deivwe was polite delivered with care thank you take care

drink spillt all over bag! no straws and you changed the delivery time 2 times x

only 5 nuggets in my 6 nugget order. Courier called me when he was at the gate instead of delivery to my door. Food lukewarm.

food stone cold. large diet coke and 9 nuggets missing.

ordered a triple cheeseburger plain just cheese and it didn’t come plain.

food came cold and mc flurry melted.

Food clod and don't want to give me my money back in bank

Standard McDonalds. Had a milkshake

Sat in click and collect bay for over 30 minutes (whilst cars which got there after me were getting served), after going in to collect the food myself I was stood waiting for assistance for another 5 minutes, after finally getting the food it was cold.

chips cold and very hard no chicken burger or drinks a total rip off !!

Delivered hot and on time all intact too. Thank you.

Food isn't very good chips are always cold and under cooked there breakfast aint that nice and service is slow busy or not busy you can be sat in drive though waiting a good few minutes before someone takes your order at any time of day

friendly, polite delivery driver

Food is either luke warm or cold and sometimes missing items,ok if you don't mind waiting for quite a while. Usually groups of teenagers hanging around inside. Not much of an atmosphere. Focus seems to be mainly aimed at home deliveries and sometimes struggle to find a parking space because of all the delivery cars parking everywhere but their designated spaces.

Took over an hour was freezing cold forgot all the sauces rang them and got no help whatsoever gave us a number to ring that wasn’t even in use won’t be ordering again awful

Ended up driving out of the drive thru after being told they can no longer add mayo onto a burger, was happy to pay but still a NO!

Lousy service, uncooperative staff

There’s is always missing food anytime I order. I understand one time but it happens all the time. I won’t order no more from this place. So disappointed

I ordered a McChicken meal but they did not give me the burger to my meal also I was handed the bag of drinks and was told by the deliver that “ there is a problem with your drinks “. She handed me the bag socking wet through and torn, a whole cup of cola had completely been spilt.

Order never turned up. According to restaurant they managed to mess up five different orders. Will not be using them again. This has happened to many times

All the food was there no issues

No big macs, potholes all around this area, May have damaged my car, told to go to bay 1 when it was 11pm at night, not busy, this bay was taken! Why couldn't they just serve me from window? The worse Macdonalds I have been to, Left before they came out with my goods, Going to boycott Macdonalds for a very long time, would NOT recommend, Hate these adverts on TV the reality is different

food cold every time not happy 😒

Fast delivery only downside asked for ketchup but didn’t get any

every time we order dose it come cold

Yet again Hunslet McDonald’s can’t get another order right. How can you missed drinks and hash browns utter rubbish never ordering delivery again from here