Shake? in Sefton

Absolute garbage chips cold burnt No drinks came then phone dosent answer how convenient

What have you done to the biscoff milkshakes they just taste like vanilla!! So sad used to order so much I loved them😭

The milk shake was like milk warm

Food didn’t even turn up. Wouldn’t bother again. Couldn’t even call them. Phone kept saying “Welcome to BT call minder. Your call cannot be taken” wouldn’t mind if I ordered a big meal it was 1 burger and chips. If they can’t get that right I’d worry

Despite delivery estimate being 19:15. And asking for an update which was then moved to 19:50. 45 minutes later. Still no food. Can’t get hold of them as it states “BT call minder your call cannot be taken” I wouldn’t mind it was one burger and chips haha god forbid they had a big order. Don’t order from these cowboys. Idiots

Food didn’t even turn up, couldn’t get hold of them, phone always said “BT call minder call cannot be taken” despite trying to get hold of them and asking for updates through the just eat app. Still no luck. These cowboys take your money, leave you starving and don’t bother delivering your food. Don’t bother

delicious. excellent portion of chicken bites and chips. great value!

very nice, chips was a good portion too 😄

Food is great but really annoying the way the cookie dough comes on a peice of thin paper as it gets stuck and u end up eating paper

Even better came earlier than planned absolutely lovely lady driver

Was saying delivered before the time and never came so went down to restraunt to try to resolve the issue

Order not received, tried to call restaurant, went to voice mail four times.

I’ve ordered from shake for a long time, but I’ve noticed in the last couple of months the quality of both the food and how it’s presented has gone down hill. The burgers come in a nasty paper bag with polystyrene boxes. The cookie dough is litterally dollops on a cardboard box, nothing is how it was and it feels and tastes cheap!

Certain items are now half the size yet stayed the same price. Disappointing. Cookie dough was badly presented and small

Portions have reduced drastically but same price for food, paid for extra tub of sauce but didn't received it and this isn't the first time that has happened

Wait was quick, the milkshakes seem to have gone downhill since I last had them a couple years ago. Large size has gone but price retained.

10/10 this food is so nice fresh always hot and on time.

The chicken on the burger was grey put me right off it so binned it. Milkshake also abysmal used to be the best don’t know what’s happened! Shocked and disappointed.

wrong order delivered, took 2 hours from ordering to get correct food delivered

Truffle crisps are gorg! Worth the money!!

Whats happened to the waffles though man! Size of a crumpet!

Love the food here, the burgers and sides always taste good, not greasy like some places. Would definitely recommend. Question for the owner: any chance you can do the chicken burgers again?

What is going! everything taste different. My kids used to love the waffles with white chocolate sauce and strawberries. Last time we thought something wasn’t right and today orders they had both one bite of a waffle and hardly no sauce and lots of strawberries which was the only thing they ate and throw all the waffles in the bin.

Forgot the extra chips and phone was going to voicemail after repeatedly calling. Don't expect any aftercare if they forget something or mess your order up.

Food not delivered after waiting an hour. Was told driver might have delicered to wrong address and they cannot contact driver. No one tried to call either. Rubbish all round

hardly any topping on my waffle even when i asked for extra so very plain, everytime i order it gets worse so probably wont order again

Didn’t even receive my order. Now can’t even get my money back 👎🏻

Ordered two waffles and both barely had any chocolate on! Not sure I’d order again, dissapointing.

Food wasn’t even cooked when I got there cos they hadn’t even took my order out the machine

Late and no fries just a burger n a milkshake disappointed waste of money

Went to do my order spend a lot of money there Don't do Raspberry Milkshake never have a lie Only brought one last week twice in a week Service NONE CUSTOMER SERVICE NONE MUST RUDE I CERTAINLY WONT BE GIVING MY BUSINESS ANY MORE I SHALL YELL THE WORLD AS WELL

shake was wrong flavour and burger was cold

Used to really rate this place. Haven’t been for a while so thought we would order from here. £25 for a tiny milk shake (apparently they only do one size now) and cookie dough and ice cream. The milkshake wasn’t full either. Taste was nice but over all gutted as it is far to expensive for the small amount you get. What a shame

Ordered 2 galaxy waffles and only received one!! Just eat wont help because we collected they said we should have checked but shake had stapled the bag shut so naturally you dont open the bag until you get home. Tried to call shake and they must have turned their phones off so one waffle down and no refund and no other numbers to ring. Usually a regular customer here but we wont be returning now.

Absolutely delicious meal, the burgers and milkshakes were amongst the best we've ever had!

very bland and not much taste to the waffle or the topping. strawberries were not fresh either. the ice cream was really nice though.

i bought sauce and it never came

Had the cheeseburger at box park. Soooo good. Basically tastes like maccies but better coz it’s bigger, has more cheese and also piping hot which makes it amazing!

Shake is awesome. Our order wasn’t delievered by Uber Eats, and when I called the shop they were apologetic and made the order again right away. I don’t live far so I think a member of staff actually walked to deliver the order themselves. Even if he didn’t walk, hand delivering it themselves so we actually got our order is amazing. Five stars every time.

Order was cancelled and refund has not been granted

Why did you just leave it on the step and no notification?? Freezing cold food. Waste of £40

I asked the courier to ring doorbell and leave the item at the door step and he didn’t listen I am very upset

I asked for extra Nutella, but unfortunately didn’t get it. I would have paid the extra.disappointed

Food spot on as always, never had a bad meal from here! Glad they've gone back to the bigger size portion of fries.

food is cold. tried to ring restaurant to take food back an give me a refund. no answer. missing shakes. this was our go to take away but food quality was shocking, it went good again for a while but now it's shocking again. the driver was so so so rude. he hammered on my front door, ditched the food on my doorstwp nd sped off at high speeds on a 20mph road. am absolutely disgusted in the whole service and won't ever order a file shake from this rude place again!!!!

I don’t know what happened to this place. Always has been our go to for top desserts but today… the milk shake came half empty and warm, and instead of the waffles we bought we got 2 cookie dough instead that arrived rock hard and the ice creams melted… hope this is an isolated case as it’s a shame to see such a good place drop the ball like that.

Ordered the deal and just received 4 burgers and no sides and burgers were cold very dissapointed

Delivery didn’t turn up when ordered through deliveroo & no answer on the phone when trying to call. Waste of time.

Never received my order. And it says delivered. Awful service. Won’t use again. How do I apply for a refund?

Order was missing my milkshake and the food was barely warm even though delivery was on time, I had a bueno waffle and the bueno piece seemed stale but still edible this isn't the first issue I've had I ordered the other day and I was missing a can of lemon Fanta one of the strawberry milkshakes tasted like water and the burgers where cold

Double up burger (beef patties, cheese, lettuce, onion rings, mayo)

Used to be good but ordered today and am really disappointed. Had two burgers and spiral fries. The fries probably were the crumbles from the finishing pack and we couldn’t eat half of them. Burgers were okay… delivery was quick.

Good food. The curly fries have been changed to a smaller portion for the more money

Curly fries and Nuggets were perfect though the burger was a bit buttery and the bun was soggy so couldn't eat it

Just so amazing!! Loved it! Highly recommend!! Hot and tasty!! Delivery fine no problem. You should definitely try!! Don’t forget no one is perfect either …. 100% Mr Chef 5🌟

Once again nice food as always 😊

I feel like I should be entitled to a refund after the food was cold and near enough inedible

food was cold and missing items

Food didn't turn up. Phone shop an no answer.

unable to contact restaurant as going straight to answerphone. Food eventually arrived and was stone cold

Lovely food again and delivery girl always friendly

So the food is great but it says 6 chicken nuggets for £5.80, which is expensive but the taste great. However when only 5 are delivered it’s a bit frustrating 😞

Top quality burgers every single time. We don’t just live round the corner and the food is always hot too. Can’t fault this place. 10/10

great food, I have been ordering from these regularly

Food is always lovely from here . Regular thing on a Friday now . Burgers are really nice and the curly fries

milkshake had been dropped gave me a cold waffle with not a thought that it was obviously ordered to have together when i called to see how long a replacement would be the obviously young girl who I spoke too was oddly defensive and very rude best part of £20 for absolutely nothing just told go on the app for a refund, lovely experience

Food was delayed and still arrived late food was cold chips were burnt and burger squashed into the box for the price of the food I expected better food

never recieved the order but paid the money.

cheese sauce spilled over everything in the bag and the chicken came out the box. food is great but v disappointed with packaging

Food wasn’t that good and it was cold

Omgosh food was bangin as pur, delivery driver was a sort too so smiles all round :) Yay lol

Food took 20 minutes to be driven from the store to our house and we live 3 minutes away. It was late and the food was vile, wasn’t worth the wait at all. I understand places get busy but don’t say food or on its way when it clearly isn’t. Not happy I’ve wasted my money at all

Always a five star experience from Shake. Food is absolutely delicious - burgers are insane and the tator tots are amazing. Delivery was super speedy by a lovely driver. The team can’t do enough to make sure you get outstanding service

All food was amazing and communication when help needed great!

Amazing!! The food was soo good, the burger was juicy and so fresh. The curly fries was crispy and tasty!! Overall 10/10 was my first time ordering and will definitely be my go to for burgers!

Amazing!! The food was soo good, the burger was juicy and so fresh. The curly fries was crispy and tasty!! Overall 10/10 was my first time ordering and will definitely be my go to for burgers!

Im not happy at all from the experience, ordered on 3rd December. Had to wait for 2 hours for food to be delivered with no communication from Shake and when I rang twice they said “we think your food is out for delivery” staff clearly have no clue what’s going on. When food did finally arrive there was then missing items as well. Was not happy and rang up and was told by business owner he will do a partial refund for everything that had happened. I waited 8 days with no contact or refund and called up last night to be told business owner couldn’t do refund and would sort something out for me and get back in touch another 24 hours later no one has been in touch still so they clearly don’t care about giving shocking service and constantly messing up orders. Ordered 3 times before 3rd in total and everytime had something wrong let it slide till now. Staff who don’t care and a business owner who doesn’t have a clue how his business works or how to work in it. Didn’t want to put review on however now fed up now of the service had feel robbed

Im not happy at all from the experience, ordered on 3rd December. Had to wait for 2 hours for food to be delivered with no communication from Shake and when I rang twice they said “we think your food is out for delivery” staff clearly have no clue what’s going on. When food did finally arrive there was then missing items as well. Was not happy and rang up and was told by business owner he will do a partial refund for everything that had happened. I waited 8 days with no contact or refund and called up last night to be told business owner couldn’t do refund and would sort something out for me and get back in touch another 24 hours later no one has been in touch still so they clearly don’t care about giving shocking service and constantly messing up orders. Ordered 3 times before 3rd in total and everytime had something wrong let it slide till now. Staff who don’t care and a business owner who doesn’t have a clue how his business works or how to work in it. Didn’t want to put review on however now fed up now of the service had feel robbed

Fast delivery, really nice food especially the nuggets

Usually great fresh and quality product, latest order of 2 burgers came out inedible, cooked in over used oil, really disappointed.

I would recommend to anybody…. Perfect service, and food unreal *****

Food was beautiful and hot food was hot 😁

Gorgeous food as usual. Never had a bad experience with shake

Delicious hot food, exactly what we ordered and delivered in good time. A great place that we’ll definitely be ordering from again. Thank you.

Great food every time ,very tasty ⭐️⭐️⭐️⭐️⭐️

Absolutely beautiful! Really tasty! New favourite place to order from now on!

Best in the business. Mrs loved it too. Happy wife happy life.

Best milkshakes I’ve ever tasted!!!!😍

Overall the food is great and tasty however what they are lacking is customer service. The phone number “doesn’t work for my area” which means I cannot contact for allergy information, order information or editing nor does their website work or anything to gain any contact to the restaurant. 2 out of the 3 times I’ve ordered, the food has been over 15 minutes late and with no tracking or contact. Delivery time today was over an hour and 15 minutes

Amazing as always fresh buns, fresh meat, taste bud melting taste and the shakes are addictingly great

Fantastic burgers, lovely chips. Great stuff.

Thanks Mr Chef great meal as usual!! 5🌟 everybody should try here it’s delicious !!! Great crinkle cut chips and the burgers are amazing…… seriously!!!

Cant help but order from here again and again! Burgers are amazing…. You need to try!!!5🌟 crinkle cut chips and ask for lightly done they are so much more lighter to eat!! Again try here if you love fresh beef burgers!!

Hi Mr Chef 5🌟 again hey. Items delicious and tasty!! Burgers again very fresh and tasty real beef!!! No rubbish. Wish they did egg on top or pepperoni ??? Bit of variation? Are you up for the challenge?? Nice, go down well!! Lol but CCC reminds me of when I was a kid. You must try here and you wont go anywhere else for a burger again. 5🌟 guys!!!!

Missing ice cream and the cheese for the cheese fries everything else was spot on

We ordered waffles and curly fries and they were both amazing !!! Was our second order from shake and won’t be our last.

Forgot the sauces and ice cream. Otherwise 4/5 stars

Firstly, I ordered hours earlier for a specific time and they were still half an hour late. Chips were rock hard and burnt, cookie dough was black around the edges it was so burnt. The only reason they didn't get 1 star is because the burger and nuggets were decent (but still not worth the price IMO) I was really disappointed that I spent over £40 and half of the food was inedible.

Food was incredible,double cheeseburger was amazing and the cookies and waffles was out of this world.

Yet again cant fail mr chef 🌟5. You all need to try this best local burger around!! Amazing so fresh. Fries are great, have to have 2 portions. Still would like eggs and pepperoni !!!! No luck though. lol. But highly recommended. Excellent.