Based on 532 opinions finded in 4 websites
Opinions
Wait was quick, the milkshakes seem to have gone downhill since I last had them a couple years ago. Large size has gone but price retained.
isXander . 2024-10-17
MORE AT Google
The chicken on the burger was grey put me right off it so binned it. Milkshake also abysmal used to be the best don’t know what’s happened! Shocked and disappointed.
Charlotte . 2024-10-05
MORE AT Just Eat
wrong order delivered, took 2 hours from ordering to get correct food delivered
Stephanie . 2024-09-28
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Truffle crisps are gorg! Worth the money!!
Grace . 2024-09-19
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Whats happened to the waffles though man! Size of a crumpet!
charlotte . 2024-09-16
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Love the food here, the burgers and sides always taste good, not greasy like some places. Would definitely recommend. Question for the owner: any chance you can do the chicken burgers again?
Alan . 2024-09-04
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What is going! everything taste different. My kids used to love the waffles with white chocolate sauce and strawberries. Last time we thought something wasn’t right and today orders they had both one bite of a waffle and hardly no sauce and lots of strawberries which was the only thing they ate and throw all the waffles in the bin.
Wilka Mateus . 2024-08-07
MORE AT Google
Food not delivered after waiting an hour. Was told driver might have delicered to wrong address and they cannot contact driver. No one tried to call either. Rubbish all round
Laurent . 2024-08-02
MORE AT Just Eat
Forgot the extra chips and phone was going to voicemail after repeatedly calling. Don't expect any aftercare if they forget something or mess your order up.
Timothy Hunt . 2024-08-02
MORE AT Google
hardly any topping on my waffle even when i asked for extra so very plain, everytime i order it gets worse so probably wont order again
Samantha . 2024-07-14
MORE AT Just Eat
Didn’t even receive my order. Now can’t even get my money back 👎🏻
Anthony . 2024-07-13
MORE AT Just Eat
Ordered two waffles and both barely had any chocolate on! Not sure I’d order again, dissapointing.
Jackie . 2024-07-13
MORE AT Just Eat
Food wasn’t even cooked when I got there cos they hadn’t even took my order out the machine
Sharon . 2024-07-11
MORE AT Just Eat
Late and no fries just a burger n a milkshake disappointed waste of money
Natalie . 2024-07-05
MORE AT Just Eat
Went to do my order spend a lot of money there Don't do Raspberry Milkshake never have a lie Only brought one last week twice in a week Service NONE CUSTOMER SERVICE NONE MUST RUDE I CERTAINLY WONT BE GIVING MY BUSINESS ANY MORE I SHALL YELL THE WORLD AS WELL
Julie E . 2024-06-23
MORE AT TripAdvisor
shake was wrong flavour and burger was cold
Carl . 2024-06-23
MORE AT Just Eat
Used to really rate this place. Haven’t been for a while so thought we would order from here. £25 for a tiny milk shake (apparently they only do one size now) and cookie dough and ice cream. The milkshake wasn’t full either. Taste was nice but over all gutted as it is far to expensive for the small amount you get. What a shame
Carla . 2024-06-15
MORE AT Google
Absolutely delicious meal, the burgers and milkshakes were amongst the best we've ever had!
Adam . 2024-06-15
MORE AT Just Eat
Ordered 2 galaxy waffles and only received one!! Just eat wont help because we collected they said we should have checked but shake had stapled the bag shut so naturally you dont open the bag until you get home. Tried to call shake and they must have turned their phones off so one waffle down and no refund and no other numbers to ring. Usually a regular customer here but we wont be returning now.
Liam . 2024-06-15
MORE AT Just Eat
i bought sauce and it never came
lillie . 2024-06-02
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very bland and not much taste to the waffle or the topping. strawberries were not fresh either. the ice cream was really nice though.
Natalie . 2024-06-02
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Had the cheeseburger at box park. Soooo good. Basically tastes like maccies but better coz it’s bigger, has more cheese and also piping hot which makes it amazing!
Nish . 2024-05-27
MORE AT Google
Shake is awesome. Our order wasn’t delievered by Uber Eats, and when I called the shop they were apologetic and made the order again right away. I don’t live far so I think a member of staff actually walked to deliver the order themselves. Even if he didn’t walk, hand delivering it themselves so we actually got our order is amazing. Five stars every time.
Sarah Diamond . 2024-05-22
MORE AT Google
Order was cancelled and refund has not been granted
John . 2024-05-20
MORE AT Just Eat
Why did you just leave it on the step and no notification?? Freezing cold food. Waste of £40
Sarah . 2024-05-12
MORE AT Just Eat
I asked the courier to ring doorbell and leave the item at the door step and he didn’t listen I am very upset
Jay . 2024-05-06
MORE AT Just Eat
I asked for extra Nutella, but unfortunately didn’t get it. I would have paid the extra.disappointed
Fio . 2024-05-04
MORE AT Just Eat
food is cold. tried to ring restaurant to take food back an give me a refund. no answer. missing shakes. this was our go to take away but food quality was shocking, it went good again for a while but now it's shocking again. the driver was so so so rude. he hammered on my front door, ditched the food on my doorstwp nd sped off at high speeds on a 20mph road. am absolutely disgusted in the whole service and won't ever order a file shake from this rude place again!!!!
Chloe . 2024-05-03
MORE AT Just Eat
Food spot on as always, never had a bad meal from here! Glad they've gone back to the bigger size portion of fries.
Joe . 2024-05-03
MORE AT Just Eat
Ordered the deal and just received 4 burgers and no sides and burgers were cold very dissapointed
Jack . 2024-04-22
MORE AT Just Eat
I don’t know what happened to this place. Always has been our go to for top desserts but today… the milk shake came half empty and warm, and instead of the waffles we bought we got 2 cookie dough instead that arrived rock hard and the ice creams melted… hope this is an isolated case as it’s a shame to see such a good place drop the ball like that.
Luiz . 2024-04-22
MORE AT Just Eat
Delivery didn’t turn up when ordered through deliveroo & no answer on the phone when trying to call. Waste of time.
Pippa Edwards . 2024-04-21
MORE AT Google
Never received my order. And it says delivered. Awful service. Won’t use again. How do I apply for a refund?
anthony . 2024-04-20
MORE AT Just Eat
Order was missing my milkshake and the food was barely warm even though delivery was on time, I had a bueno waffle and the bueno piece seemed stale but still edible this isn't the first issue I've had I ordered the other day and I was missing a can of lemon Fanta one of the strawberry milkshakes tasted like water and the burgers where cold
Alishia . 2024-04-17
MORE AT Just Eat
Double up burger (beef patties, cheese, lettuce, onion rings, mayo)
Sim Ray . 2024-04-12
MORE AT Google
Used to be good but ordered today and am really disappointed. Had two burgers and spiral fries. The fries probably were the crumbles from the finishing pack and we couldn’t eat half of them. Burgers were okay… delivery was quick.
Robert L . 2024-04-05
MORE AT Google
Good food. The curly fries have been changed to a smaller portion for the more money
Nayla . 2024-03-28
MORE AT Just Eat
Curly fries and Nuggets were perfect though the burger was a bit buttery and the bun was soggy so couldn't eat it
Hannah . 2024-03-27
MORE AT Just Eat
Just so amazing!! Loved it! Highly recommend!! Hot and tasty!! Delivery fine no problem. You should definitely try!! Don’t forget no one is perfect either …. 100% Mr Chef 5🌟
Lesley . 2024-03-23
MORE AT Just Eat
Once again nice food as always 😊
Leanne . 2024-03-22
MORE AT Just Eat
I feel like I should be entitled to a refund after the food was cold and near enough inedible
Richard . 2024-03-18
MORE AT Just Eat
food was cold and missing items
Jack . 2024-03-02
MORE AT Just Eat
unable to contact restaurant as going straight to answerphone. Food eventually arrived and was stone cold
Stephanie . 2024-02-24
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Food didn't turn up. Phone shop an no answer.
David Nugent . 2024-02-24
MORE AT Google
So the food is great but it says 6 chicken nuggets for £5.80, which is expensive but the taste great. However when only 5 are delivered it’s a bit frustrating 😞
Lily . 2024-02-23
MORE AT Just Eat
Lovely food again and delivery girl always friendly
Leanne . 2024-02-23
MORE AT Just Eat
Top quality burgers every single time. We don’t just live round the corner and the food is always hot too. Can’t fault this place. 10/10
Day . 2024-02-17
MORE AT Just Eat
great food, I have been ordering from these regularly
Phil . 2024-02-16
MORE AT Just Eat
milkshake had been dropped gave me a cold waffle with not a thought that it was obviously ordered to have together when i called to see how long a replacement would be the obviously young girl who I spoke too was oddly defensive and very rude best part of £20 for absolutely nothing just told go on the app for a refund, lovely experience
Sam . 2024-02-09
MORE AT Just Eat
Food is always lovely from here . Regular thing on a Friday now . Burgers are really nice and the curly fries
Leanne . 2024-02-09
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Food was delayed and still arrived late food was cold chips were burnt and burger squashed into the box for the price of the food I expected better food
Samantha . 2024-02-01
MORE AT Just Eat
never recieved the order but paid the money.
Sadie . 2024-01-23
MORE AT Just Eat
cheese sauce spilled over everything in the bag and the chicken came out the box. food is great but v disappointed with packaging
Naomi . 2024-01-21
MORE AT Just Eat
Food wasn’t that good and it was cold
Luke . 2024-01-07
MORE AT Just Eat
Omgosh food was bangin as pur, delivery driver was a sort too so smiles all round :) Yay lol
Juliann . 2024-01-02
MORE AT Just Eat
Food took 20 minutes to be driven from the store to our house and we live 3 minutes away. It was late and the food was vile, wasn’t worth the wait at all. I understand places get busy but don’t say food or on its way when it clearly isn’t. Not happy I’ve wasted my money at all
Chloe . 2024-01-01
MORE AT Just Eat
Always a five star experience from Shake. Food is absolutely delicious - burgers are insane and the tator tots are amazing. Delivery was super speedy by a lovely driver. The team can’t do enough to make sure you get outstanding service
Rosie . 2023-12-29
MORE AT Just Eat
All food was amazing and communication when help needed great!
Elise . 2023-12-24
MORE AT Just Eat
Amazing!! The food was soo good, the burger was juicy and so fresh. The curly fries was crispy and tasty!! Overall 10/10 was my first time ordering and will definitely be my go to for burgers!
Shanaz Ameer . 2023-12-22
MORE AT Google
Amazing!! The food was soo good, the burger was juicy and so fresh. The curly fries was crispy and tasty!! Overall 10/10 was my first time ordering and will definitely be my go to for burgers!
Shanaz . 2023-12-22
MORE AT Just Eat
Im not happy at all from the experience, ordered on 3rd December. Had to wait for 2 hours for food to be delivered with no communication from Shake and when I rang twice they said “we think your food is out for delivery” staff clearly have no clue what’s going on. When food did finally arrive there was then missing items as well. Was not happy and rang up and was told by business owner he will do a partial refund for everything that had happened. I waited 8 days with no contact or refund and called up last night to be told business owner couldn’t do refund and would sort something out for me and get back in touch another 24 hours later no one has been in touch still so they clearly don’t care about giving shocking service and constantly messing up orders. Ordered 3 times before 3rd in total and everytime had something wrong let it slide till now. Staff who don’t care and a business owner who doesn’t have a clue how his business works or how to work in it. Didn’t want to put review on however now fed up now of the service had feel robbed
connor hodge . 2023-12-13
MORE AT Google
Im not happy at all from the experience, ordered on 3rd December. Had to wait for 2 hours for food to be delivered with no communication from Shake and when I rang twice they said “we think your food is out for delivery” staff clearly have no clue what’s going on. When food did finally arrive there was then missing items as well. Was not happy and rang up and was told by business owner he will do a partial refund for everything that had happened. I waited 8 days with no contact or refund and called up last night to be told business owner couldn’t do refund and would sort something out for me and get back in touch another 24 hours later no one has been in touch still so they clearly don’t care about giving shocking service and constantly messing up orders. Ordered 3 times before 3rd in total and everytime had something wrong let it slide till now. Staff who don’t care and a business owner who doesn’t have a clue how his business works or how to work in it. Didn’t want to put review on however now fed up now of the service had feel robbed
connor . 2023-12-12
MORE AT TripAdvisor
Usually great fresh and quality product, latest order of 2 burgers came out inedible, cooked in over used oil, really disappointed.
Steven . 2023-12-11
MORE AT Just Eat
Fast delivery, really nice food especially the nuggets
Kayleigh . 2023-12-11
MORE AT Just Eat
I would recommend to anybody…. Perfect service, and food unreal *****
Lee . 2023-12-09
MORE AT Just Eat
Food was beautiful and hot food was hot 😁
Julie . 2023-11-30
MORE AT Just Eat
Gorgeous food as usual. Never had a bad experience with shake
Laura . 2023-11-28
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Delicious hot food, exactly what we ordered and delivered in good time. A great place that we’ll definitely be ordering from again. Thank you.
David . 2023-11-27
MORE AT Just Eat
Great food every time ,very tasty ⭐️⭐️⭐️⭐️⭐️
Garry . 2023-11-26
MORE AT Just Eat
Absolutely beautiful! Really tasty! New favourite place to order from now on!
Georgia . 2023-11-12
MORE AT Just Eat
Best in the business. Mrs loved it too. Happy wife happy life.
Adam . 2023-11-09
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Best milkshakes I’ve ever tasted!!!!😍
amy . 2023-11-09
MORE AT Just Eat
Overall the food is great and tasty however what they are lacking is customer service. The phone number “doesn’t work for my area” which means I cannot contact for allergy information, order information or editing nor does their website work or anything to gain any contact to the restaurant. 2 out of the 3 times I’ve ordered, the food has been over 15 minutes late and with no tracking or contact. Delivery time today was over an hour and 15 minutes
LouLou Vale . 2023-11-08
MORE AT Google
Amazing as always fresh buns, fresh meat, taste bud melting taste and the shakes are addictingly great
Robert . 2023-10-31
MORE AT Just Eat
Fantastic burgers, lovely chips. Great stuff.
Rob . 2023-10-29
MORE AT Just Eat
Hi Mr Chef 5🌟 again hey. Items delicious and tasty!! Burgers again very fresh and tasty real beef!!! No rubbish. Wish they did egg on top or pepperoni ??? Bit of variation? Are you up for the challenge?? Nice, go down well!! Lol but CCC reminds me of when I was a kid. You must try here and you wont go anywhere else for a burger again. 5🌟 guys!!!!
Lesley . 2023-10-25
MORE AT Just Eat
Cant help but order from here again and again! Burgers are amazing…. You need to try!!!5🌟 crinkle cut chips and ask for lightly done they are so much more lighter to eat!! Again try here if you love fresh beef burgers!!
Lesley . 2023-10-25
MORE AT Just Eat
Thanks Mr Chef great meal as usual!! 5🌟 everybody should try here it’s delicious !!! Great crinkle cut chips and the burgers are amazing…… seriously!!!
Lesley . 2023-10-25
MORE AT Just Eat
Missing ice cream and the cheese for the cheese fries everything else was spot on
Kasey-leigh . 2023-10-19
MORE AT Just Eat
We ordered waffles and curly fries and they were both amazing !!! Was our second order from shake and won’t be our last.
Steph . 2023-10-18
MORE AT Just Eat
Firstly, I ordered hours earlier for a specific time and they were still half an hour late. Chips were rock hard and burnt, cookie dough was black around the edges it was so burnt. The only reason they didn't get 1 star is because the burger and nuggets were decent (but still not worth the price IMO) I was really disappointed that I spent over £40 and half of the food was inedible.
Joanna . 2023-10-17
MORE AT Just Eat
Forgot the sauces and ice cream. Otherwise 4/5 stars
Celeste . 2023-10-17
MORE AT Just Eat
Food was incredible,double cheeseburger was amazing and the cookies and waffles was out of this world.
richard cross . 2023-10-10
MORE AT Google
Yet again cant fail mr chef 🌟5. You all need to try this best local burger around!! Amazing so fresh. Fries are great, have to have 2 portions. Still would like eggs and pepperoni !!!! No luck though. lol. But highly recommended. Excellent.
Lesley . 2023-10-03
MORE AT Just Eat
This is the first time they were late. The food and shakes are always tip top so always worth the wait. Nothing is ever left.
Ross . 2023-10-03
MORE AT Just Eat
Maghull shake Food was delivered on time still warm one of the the best burgers I've had for a long time the white chocolate waffles with fresh strawberry are excellent
E J . 2023-09-25
MORE AT Google
Music that puts you in the mood and makes you feel less guilty about eating sugar 😅 I recommend the milshakes, a killer The waffles on the other hand are not the same recipe as in France so I didn't really like the taste.
Precy Ilia . 2023-09-16
MORE AT Google
Food arrived over one hour late and was stone cold. The food was a soggy mess because it had obviously been hot when they put it in the packaging but the condensation made it wet. I phoned the shop to see where my order was and the girl was disinterested and rude. The delivery driver also couldn’t care less too. Didn’t nearly £40 for it to go straight in the bin. Would never order again
traveladdict73 . 2023-09-16
MORE AT TripAdvisor
I am absolutely shocked with the level of customer service or should I say complete lack of it. I ordered a burger an chips an nuggets at 7pm it come at 8:58 I had tried calling over 50 times not once did they pick up the phone. When it did finally come I had a knock on my door, an opened it to the food bag on the floor an the man walking away, absolutely disgusting customer service, terrible. The food was cold, once warmed up wasn’t too bad but I will never ever use them again! Terrible!!!!!
zoe . 2023-09-14
MORE AT Just Eat
Still not received my order which I order an hour and half ago for 2 milkshakes. Every time I try and phone they put the phone down and I am not even sure my order is coming. Please refund my money.
Milo . 2023-09-13
MORE AT Just Eat
In my opinion they do the best cookie dough in ormskirk (also just accidentally did this review on Starbucks instead of here XD)
Charlotte . 2023-09-06
MORE AT Just Eat
Burnt again and yous said it wasnt
Warren . 2023-09-05
MORE AT Just Eat
5 🌟 don’t hesitate….. order!!! EXCELLENT!!!!
Lesley . 2023-09-01
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Arrived over 60 minutes late and food was cold and soggy. This cost me over £40 so it’s not good enough. Won’t be ordering again.
ANDREA . 2023-09-01
MORE AT Just Eat
Food was stone cold when it arrived. Had to use the oven to heat up our burgers…
James . 2023-08-28
MORE AT Just Eat
Food came 2 hours late and the woman had the cheek to say she will give free curly fries will never come here again
Joe . 2023-08-15
MORE AT Just Eat
Brilliant every time I've ordered from here.
Laura . 2023-08-14
MORE AT Just Eat
I got a takeaway from it and it was vile. Never order from here its a waste of money.
Andrea Gilbert . 2023-08-07
MORE AT Google
If you want heavy scran, this is the place to go
Charlie . 2023-08-05
MORE AT Just Eat
The driver was very apologetic mix up on addreses but food top notch again. The chicken nuggets are to die for. Thank you x
Kym . 2023-08-04
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