Based on 703 opinions finded in 3 websites
Based on 703 opinions finded in 3 websites
Nº 690 in 792 in Bournemouth
Nº 22 of 29 Fast food in Bournemouth
Opinions
Over 2 hour late and then forgot the McFlurry I am so angry my 8 year has ended up waiting all night for dinner I’ve had to cook cost me £19 and the restaurant does not answer
Jess . 2024-10-12
MORE AT Just Eat
Half portion of chips, missing items, dry burger and burnt buns. All in all disappointing. Delivery on time if you consider the time being moved back continuously.
Nikki . 2024-10-05
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Food was exactly what you would expect from McDonalds but they missed items and since this isn't the first time the have missed things from my order I'm giving them this review.
Jonathan . 2024-09-30
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After the delivery time being changed multiple times my food turned up cold and stale like they had just kept reheating it till the courier turned up! I all ended up in the bin after taking a bit out of the burger finding that the bun was burnt. I’m growing less fond of using just eat the more I use it after the last order I placed over £20 worth of shopping was missing and now this!
Sarah . 2024-09-29
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Yet again… No dips given! Not happy
Susan . 2024-09-28
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The wrap was burnt and the muffins were stale
Katie . 2024-09-26
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restaurant forgot the dips, but otherwise it was fine
David . 2024-09-21
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completely dissatisfied, as I ordered a large coca cola at £1.69 and it wasn't delivered with the rest of the order - everytime I order through app I never get full delivery
Stephen . 2024-09-13
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1 hr 45mins from ordering , couldn’t cancel , called restaurant food prepped and ready over an hour before eventually delivered.. treat dinner for my girls ended up having to go and buy dinner again !! Disgusting
Amanda . 2024-09-10
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Great new menu, with the fab Philly stack back. Yummy! Lovely mid-week treat! Highly recommended!
Sue . 2024-09-10
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always something missing from the order
Sarah . 2024-09-08
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theres no sauce on my chicken nuggets at all
arvey . 2024-09-08
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The Philli Cheese burger is a bit of a rip off for the price. It's the same size as saver Double cheeseburger but marginally thicker. You are paying most of the 2.20 more for the cheese sauce.
Rob . 2024-09-05
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Delivery was good but we got a happy meal and three drinks also with a chicken select which we didn’t order
Kylie . 2024-09-04
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How can they mess up my order TWICE IN A ROW? I ordered mozzarella dippers, they didn’t come, I ordered them again and they sent me 3 instead of the share box which I ordered, which is meant to have 9!! This is ridiculous and has happened to me so many times now with other orders!!
Finley . 2024-09-04
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Polite, pleasant, & courteous driver Msny thanks. Highly recommended
Sue . 2024-09-03
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seal was broken and some fries were missing, everything was stone cold
Danny . 2024-09-02
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Forgot half of order, awaiting response for refund.
Mia . 2024-08-30
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The Grimace shake is the best milkshake I’ve ever had. All hail Grimace!
Andy . 2024-08-28
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Missing items and drinks half full
Dan . 2024-08-18
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What can you expect more from McDonald’s? Surprised that you are still open …
Cristina Gorea . 2024-08-15
MORE AT Google
Stiff me on the fries every time, 3/5ths of a position max.
Oli Watts . 2024-08-13
MORE AT Google
What can beat a maccies! Always yum I tried the spicy chicken burger. It was yummy!
Kannu . 2024-08-13
MORE AT Google
Some of my food was missing and is becoming a thing at the moment food being missing
Jasmine . 2024-08-07
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We ordered 10 dips to go with 3 different meals and didn't receive any at all!
Julie . 2024-08-05
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Your delivery driver was very rude
Jasmine . 2024-08-05
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Missing a milkshake, no dips with 9 nuggets, and no straws. Pretty poor even by their own low standards.
Tim . 2024-08-05
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Food was cold wrong burger was given to me was given a mc spicy instead of a mc crispy! Was inedible
Gemma . 2024-08-03
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Missing 'Mix and Match' of 2 Mayo Chickens and Small Fries. Rest of delivered fries only half full.
Catherine . 2024-08-02
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I called the food provider various times and they said that the food was out being delivered. I then called Just eat and they said that they need to assign my order to a driver! My order was meant to arrive 6:15pm and it arrived at 8:00pm. It kept saying food being prepared and changing the time 4 times. I called the food provider and the person said that at 7:46pm the driver should arrive. My order ticket says delivery 18:28pm proof. Dips ordered are missing & the food wasn't very warm.1h45m.
Yanira . 2024-08-01
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Have ordered from this McDonald’s a couple times and items are missing every single time. Never again. Awful.
cerys perks . 2024-07-31
MORE AT Google
Every time I order from this McDonald’s they forget something, worst McDonalds in Bournemouth always leaving me hungry
Baileigh Hensman . 2024-07-31
MORE AT Google
my order took nearlly 2 hours to arrive, and it was stone cold. I would like to request a refund please
vicky . 2024-07-31
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Why will you no longer deliver to my address . You have delivered here for at least 2 years without issue . I will order from Burger King from now on if you do not want my trade .
Vernon . 2024-07-29
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ur iced coffee made me THROW UP and i will never forgive u guys for this u need to repent sob ☹️💔
gracie hall . 2024-07-25
MORE AT Google
All good, but didn't deliver apply pie and gave us full fat coke when ordered diet
ashleigh . 2024-07-24
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This will be the 3rd time the order was either wrong or most items missing. The delivery staff are very defensive when you ask for help as the items delivered are wrong. Very unhappy with this McDonald’s.
Maxine . 2024-07-20
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Ice cream came as a small but paid 1.99 for two big ones received small one didn’t receive my child’s chicken nuggets I didn’t receive spicy medium chicken burger meal the driver was rude said it wasn’t his problem reversed out quickly and told me to contact McDonald’s which I did and there phones was to busy to deal with my issue I want a full refund
Mica . 2024-07-20
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Excellent staff that was working on Thursday afternoon. Great service
Janos Adalbert Stoica . 2024-07-13
MORE AT Google
Given latte instead of cappuccino. Mozzarella Bites missing
Catherine . 2024-07-12
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Nice food, delivered promptly. nice and hot.
John . 2024-07-11
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Missing 2 chicken nuggets, one bbq sauce with the 20 chicken nuggets . Driver was amazing
Rich . 2024-07-08
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everything as it should be, food hot, orange juice cold. Set us up for the day.
Susan . 2024-07-06
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Completely unacceptable You can refund the ice cream, the delivery and service charge and all of the warm food. And I want a refund rather than credit, if you ever want me or my partner to use jut eat again. Food took well over an hour, but was unable to cancel it for 30 minutes because your contractors obviously gamed the app to suggest rider was in restaurant for 20 to 30 mins (obviously not true) whilst they prepared order. What actually happened was my order sat in a bag for ages, waiting for another order to come in to make it worth your rider do a double stop. By time your rider had gone wherever else he went, my food had been sat in bags for ages, was freezing cold, ice cream melted, bag absolutely soaking wet. Inedible and went straight in bin Absolutely garbage service. Appreciate you have busy times, but if your staff fiddle the system to stop me cancelling when it's obvious what is happening, you force me to take delivery of unacceptable product.
Richard . 2024-07-06
MORE AT Just Eat
Food was 20 minutes after the original scheduled time and the chicken nuggets didn’t have any of the 4 dips
Daniel . 2024-07-05
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Small and busy, but nice overall
Adam Nicholls . 2024-07-05
MORE AT Google
Best delivery driver so far food still hot and crispy
Zoe . 2024-07-04
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You really need to be able to customise the burgers on the double burger meal , also you need to check the toaster as my bun of my burger after scraping off the bits that I did not want was burnt so could not eat it.
amanda . 2024-07-04
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never received food so completely lost trust in just eat, absolutely terrible service, never again
Mark . 2024-07-01
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somehow was actually hot this time very nice
James . 2024-06-28
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Went here the other week with my friend, the food was lovely but two of their workers were sat near us on their break. As my friend just stood up to go to the toilet one of them shouted at us saying “it’s not my job to clean your mess” and the other staff who was a crew trainer just sat there laughing. I find this prototype horrific as I was still sat down eating my food. Felt like we were not welcome there
Stephen D . 2024-06-28
MORE AT Google
Half of my order did not arrive
Esmae . 2024-06-28
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No bbq sauce that I paid for. Delivery driver excellent!
Mandy . 2024-06-22
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The food was late and cold. Also not received my milkshake. I would like a refund please
Kayleigh . 2024-06-22
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Can get busy but the staff are so lovely and the food has always been quick. It’s well maintained and good for a quick bite or two. The tables get cleaned regularly and I’ve never had an issue here. Would recommend
Sebari . 2024-06-16
MORE AT Google
The order wasn't Delivered even though it said it was... avoid like the plague
Chris . 2024-06-15
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The 4 sauces were missed from my chicken nugget order
danielle . 2024-06-11
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Wrong milkshake and even though made an extra note to remember the curry dips none were delivered
Cheryl . 2024-06-08
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Late. And things missing and was cold when arrived
Mel . 2024-06-07
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Wrong order delivered, not event close to what we ordered. All we can do is request a refund, we’re still hungry
David . 2024-06-06
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We went to eat at 19:45 on a Saturday but they'd closed most of the seating area so we couldn't sit and eat. Open until 22:00 but not to have a family meal.. Pretty poor for a restaurant so 1 star because we couldn't have our meal.
M K . 2024-06-01
MORE AT Google
Delivery 1hr40m, coffee spilt, no sauce on Big Mac.
Catherine . 2024-05-30
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Items were missing. The main burger. How?
joe . 2024-05-24
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I ordered a chicken Big Mac and a beef Big Mac has been delivered
Jade . 2024-05-24
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Missing drink. No point trying for refund, Just Eat refuse every single time.
Catherine . 2024-05-22
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I asked for pickles in my burger and there was
andrew . 2024-05-20
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Items as ordered and delivery was great
Carolyn . 2024-05-17
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Always get my order right, and always delivered hot and on time. My favourite takeaway.
Andy . 2024-05-16
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Medium fries instead of large. Burger was incredibly salty.
Kieran . 2024-05-11
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FOOD ARRIVED BUT HALF OF IT WAS MISSING
Toby . 2024-05-03
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Burger and chips were very bland and cold extremely disappointed
Adam . 2024-05-02
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No cheese slice in the Big Mac or guerkin
John . 2024-05-02
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delivered to the wrong address also just left the food outside on the floor in the street
Sebastian . 2024-04-27
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Food was cold no cold drinks got my order wrong and the waiting was about 30mins there way only 2 other people
emily Emily . 2024-04-27
MORE AT Google
You never gave me my large chicken big mac meal I want a refund plz
Layla . 2024-04-26
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Coffee was spilt all over the place so had none.
Amy . 2024-04-25
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The fires were cold and half full. We ordered large fries and every portion had half missing. The burger was squashed and had to rebuild.
Sam . 2024-04-21
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My burgers arrived with no burger or bun just cheese madness I phoned McDonald’s to complain they said it was down to you
Jan . 2024-04-20
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Ordered through just eat and got complete wrong order when I phoned up they said it’s just eats problem however they packed the bag the receipts were correct however inside the bag was all wrong
Jasmine K . 2024-04-10
MORE AT TripAdvisor
I have ordered from this McDonald’s number of times because it’s the closest. Every time it’s ice cold. I live 5 mins if that away. But when I order from one further away it’s hot and edible. How is this even possible???
Samantha . 2024-04-10
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From when food left site, it took the drivers ages to get to us. We have roadworks which he should have been aware off. The delivery time kept changing when he was on route. Cold food had to microwave. McDonald’s is 0.8 miles away from me, had hotter coming from McDonald’s that is 3 miles away. Kind of put me off using again, maybe once roadworks have finished I might do
kelly . 2024-04-09
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Paid and extra 40p for cheese that wasn't put in my burger and the hot chocolate I ordered had leaked out everywhere
M . 2024-04-09
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Nearly didn't get our food. He went to deliver it to a different address. It was only because I went to the door and shouted over to him that we got it.
Jane . 2024-04-08
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The delivery was on a bike! I want a refund please the food is freezing cold and not edible
Ameer . 2024-04-06
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my chips were thrown in the bag upside down so it was not even in the chip cup, the apple pies are smaller than what they used to be.
vipusha . 2024-04-05
MORE AT Google
Chips and coffee was cold , 20 chicken nuggetts were missing from order and we order at 11.31 and delivery arrived at 12.43
Christina . 2024-04-04
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I asked for my order to be correct and sauces delivered why is this so difficult every time check your orders before delivering
Kirsty . 2024-04-04
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driver didn't follow delivery instructions 😮💨😡
CARYN . 2024-04-03
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thank you to the lovely delivery driver, i was happy to see him in a nice warm hi-viz uniform as well.
Alan . 2024-04-01
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Our food arrived however my sons bacon mayo chicken burger was completely wrong. It came with a gherkin and cheese!
Michelle . 2024-03-23
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Forget all of my dips and forgot my hallomi fries
Jamie . 2024-03-22
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This is an excellent store, the standards of service the staff provided is 100%, staff are engaging and motived and prepered to go above and beyond to give customers the best possible experience. The freshness of food is fantastic and always hot. Can get busy at tines, however, in such a small store they provide a full menu and manage to meet customers quickly and positive. The staff are always willing to quickly solve any errors in your order, which is absolutely great!!! I havs always experienced motivated family oriented staff who make your children's experience fun and exciting 😀 This is in my opinion the BEST McDonald’s in the Bcp area!!!
Denise Mulligan . 2024-03-21
MORE AT Google
just went for breakfast, very nice people and clean
Adam Smedley . 2024-03-20
MORE AT Google
Was ok, only i ordered a banana shake not vanilla
Jayne . 2024-03-20
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Great place to have quick food after shopping - place is very clean - vanesha is very friendly - the staff is very helpful - food was tasty - will definitely comeback
Darnisah Smedley . 2024-03-19
MORE AT Google
Just went for quick lunch and very satisfied- good service with friendly people - excellent
Stephen tucker . 2024-03-19
MORE AT Google
Happy with plant burger. & The toilets were cleaned.
Louise Wright . 2024-03-18
MORE AT Google
Was much better delivery then the rest just no syrup or butter
Jessica . 2024-03-18
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Driver was incredibly rude on delivery of food and didn't read the delivery instructions correctly as specified on the order so we are stood here with no food.
Garry . 2024-03-18
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As per missing items everything we order
mark . 2024-03-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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What happened to chicken cottage ? This was the worst chicken ever ordered,processed frozen chicken stuck in a stale bun with cheap mayo
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Food took 2hrs to come. To be told they are busy because of bank holiday! No communication from the shop i had to call to be told 15mins for the food to be another 35mins. We will not be ordering from here again!!
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The best chicken in Bournemouth :D Burger, chips and milkshake were delicious.