Mcdonald's Restaurants in Bournemouth - Phone Number, Reservations, Reviews

What can you expect more from McDonald’s? Surprised that you are still open …

Stiff me on the fries every time, 3/5ths of a position max.

What can beat a maccies! Always yum I tried the spicy chicken burger. It was yummy!

Some of my food was missing and is becoming a thing at the moment food being missing

We ordered 10 dips to go with 3 different meals and didn't receive any at all!

Your delivery driver was very rude

Missing a milkshake, no dips with 9 nuggets, and no straws. Pretty poor even by their own low standards.

Food was cold wrong burger was given to me was given a mc spicy instead of a mc crispy! Was inedible

Missing 'Mix and Match' of 2 Mayo Chickens and Small Fries. Rest of delivered fries only half full.

I called the food provider various times and they said that the food was out being delivered. I then called Just eat and they said that they need to assign my order to a driver! My order was meant to arrive 6:15pm and it arrived at 8:00pm. It kept saying food being prepared and changing the time 4 times. I called the food provider and the person said that at 7:46pm the driver should arrive. My order ticket says delivery 18:28pm proof. Dips ordered are missing & the food wasn't very warm.1h45m.

my order took nearlly 2 hours to arrive, and it was stone cold. I would like to request a refund please

Every time I order from this McDonald’s they forget something, worst McDonalds in Bournemouth always leaving me hungry

Have ordered from this McDonald’s a couple times and items are missing every single time. Never again. Awful.

Why will you no longer deliver to my address . You have delivered here for at least 2 years without issue . I will order from Burger King from now on if you do not want my trade .

ur iced coffee made me THROW UP and i will never forgive u guys for this u need to repent sob ☹️💔

All good, but didn't deliver apply pie and gave us full fat coke when ordered diet

This will be the 3rd time the order was either wrong or most items missing. The delivery staff are very defensive when you ask for help as the items delivered are wrong. Very unhappy with this McDonald’s.

Ice cream came as a small but paid 1.99 for two big ones received small one didn’t receive my child’s chicken nuggets I didn’t receive spicy medium chicken burger meal the driver was rude said it wasn’t his problem reversed out quickly and told me to contact McDonald’s which I did and there phones was to busy to deal with my issue I want a full refund

Excellent staff that was working on Thursday afternoon. Great service

Given latte instead of cappuccino. Mozzarella Bites missing

Nice food, delivered promptly. nice and hot.

Missing 2 chicken nuggets, one bbq sauce with the 20 chicken nuggets . Driver was amazing

Completely unacceptable You can refund the ice cream, the delivery and service charge and all of the warm food. And I want a refund rather than credit, if you ever want me or my partner to use jut eat again. Food took well over an hour, but was unable to cancel it for 30 minutes because your contractors obviously gamed the app to suggest rider was in restaurant for 20 to 30 mins (obviously not true) whilst they prepared order. What actually happened was my order sat in a bag for ages, waiting for another order to come in to make it worth your rider do a double stop. By time your rider had gone wherever else he went, my food had been sat in bags for ages, was freezing cold, ice cream melted, bag absolutely soaking wet. Inedible and went straight in bin Absolutely garbage service. Appreciate you have busy times, but if your staff fiddle the system to stop me cancelling when it's obvious what is happening, you force me to take delivery of unacceptable product.

everything as it should be, food hot, orange juice cold. Set us up for the day.

Food was 20 minutes after the original scheduled time and the chicken nuggets didn’t have any of the 4 dips

Small and busy, but nice overall

You really need to be able to customise the burgers on the double burger meal , also you need to check the toaster as my bun of my burger after scraping off the bits that I did not want was burnt so could not eat it.

Best delivery driver so far food still hot and crispy

never received food so completely lost trust in just eat, absolutely terrible service, never again

Half of my order did not arrive

Went here the other week with my friend, the food was lovely but two of their workers were sat near us on their break. As my friend just stood up to go to the toilet one of them shouted at us saying “it’s not my job to clean your mess” and the other staff who was a crew trainer just sat there laughing. I find this prototype horrific as I was still sat down eating my food. Felt like we were not welcome there

somehow was actually hot this time very nice

The food was late and cold. Also not received my milkshake. I would like a refund please

No bbq sauce that I paid for. Delivery driver excellent!

Can get busy but the staff are so lovely and the food has always been quick. It’s well maintained and good for a quick bite or two. The tables get cleaned regularly and I’ve never had an issue here. Would recommend

The order wasn't Delivered even though it said it was... avoid like the plague

The 4 sauces were missed from my chicken nugget order

Wrong milkshake and even though made an extra note to remember the curry dips none were delivered

Late. And things missing and was cold when arrived

Wrong order delivered, not event close to what we ordered. All we can do is request a refund, we’re still hungry

We went to eat at 19:45 on a Saturday but they'd closed most of the seating area so we couldn't sit and eat. Open until 22:00 but not to have a family meal.. Pretty poor for a restaurant so 1 star because we couldn't have our meal.

Delivery 1hr40m, coffee spilt, no sauce on Big Mac.

I ordered a chicken Big Mac and a beef Big Mac has been delivered

Items were missing. The main burger. How?

Missing drink. No point trying for refund, Just Eat refuse every single time.

I asked for pickles in my burger and there was

Items as ordered and delivery was great

Always get my order right, and always delivered hot and on time. My favourite takeaway.

Medium fries instead of large. Burger was incredibly salty.

FOOD ARRIVED BUT HALF OF IT WAS MISSING

No cheese slice in the Big Mac or guerkin

Burger and chips were very bland and cold extremely disappointed

Food was cold no cold drinks got my order wrong and the waiting was about 30mins there way only 2 other people

delivered to the wrong address also just left the food outside on the floor in the street

You never gave me my large chicken big mac meal I want a refund plz

Coffee was spilt all over the place so had none.

The fires were cold and half full. We ordered large fries and every portion had half missing. The burger was squashed and had to rebuild.

My burgers arrived with no burger or bun just cheese madness I phoned McDonald’s to complain they said it was down to you

Ordered through just eat and got complete wrong order when I phoned up they said it’s just eats problem however they packed the bag the receipts were correct however inside the bag was all wrong

I have ordered from this McDonald’s number of times because it’s the closest. Every time it’s ice cold. I live 5 mins if that away. But when I order from one further away it’s hot and edible. How is this even possible???

From when food left site, it took the drivers ages to get to us. We have roadworks which he should have been aware off. The delivery time kept changing when he was on route. Cold food had to microwave. McDonald’s is 0.8 miles away from me, had hotter coming from McDonald’s that is 3 miles away. Kind of put me off using again, maybe once roadworks have finished I might do

Paid and extra 40p for cheese that wasn't put in my burger and the hot chocolate I ordered had leaked out everywhere

Nearly didn't get our food. He went to deliver it to a different address. It was only because I went to the door and shouted over to him that we got it.

The delivery was on a bike! I want a refund please the food is freezing cold and not edible

my chips were thrown in the bag upside down so it was not even in the chip cup, the apple pies are smaller than what they used to be.

Chips and coffee was cold , 20 chicken nuggetts were missing from order and we order at 11.31 and delivery arrived at 12.43

I asked for my order to be correct and sauces delivered why is this so difficult every time check your orders before delivering

driver didn't follow delivery instructions 😮‍💨😡

thank you to the lovely delivery driver, i was happy to see him in a nice warm hi-viz uniform as well.

Our food arrived however my sons bacon mayo chicken burger was completely wrong. It came with a gherkin and cheese!

Forget all of my dips and forgot my hallomi fries

This is an excellent store, the standards of service the staff provided is 100%, staff are engaging and motived and prepered to go above and beyond to give customers the best possible experience. The freshness of food is fantastic and always hot. Can get busy at tines, however, in such a small store they provide a full menu and manage to meet customers quickly and positive. The staff are always willing to quickly solve any errors in your order, which is absolutely great!!! I havs always experienced motivated family oriented staff who make your children's experience fun and exciting 😀 This is in my opinion the BEST McDonald’s in the Bcp area!!!

just went for breakfast, very nice people and clean

Was ok, only i ordered a banana shake not vanilla

Just went for quick lunch and very satisfied- good service with friendly people - excellent

Great place to have quick food after shopping - place is very clean - vanesha is very friendly - the staff is very helpful - food was tasty - will definitely comeback

Driver was incredibly rude on delivery of food and didn't read the delivery instructions correctly as specified on the order so we are stood here with no food.

Happy with plant burger. & The toilets were cleaned.

Was much better delivery then the rest just no syrup or butter

As per missing items everything we order

Hungry and you want to grab something very quick? McDonald's it is 🤤 While I was told this place is not for everyone, I don't believe it. I am sure every person in the UK would have had a cheese burger here. If not you are missing something 😁😁😁 Don't forget the fries...

Food was cold. Nice but cold and chips don’t do cold

Food hot, but missing 3 x double cheeseburgers and 5x paid for sauces... thought bag was too light. No point claiming for refund, as they always get denied, will TRY anyway

I have good direction on a note to Driver and my good is cold and soggy.

Took over an hour , the driver went to the wrong house twice and took her 6 minutes to find me even tho I was stood outside

Not sure why you bother asking what dips we want as pretty certain I've never ever had one delivered.

Fab! Lovely friendly delivery person

Delivery driver was fantastic. The food was hot on arrival.

Food was late by 40 mins and that made us late for our plans at the cinema. Didn’t help that the tracking didn’t work so we had no idea what was going on. Food eventually turned up but was completely inedible as it was all cold.

None of requested dips were included. No napkins in bag.

No dips included and cold, considering the delivery time was quick

what we got was lovely but too many items were missing.

ordered food at 9.45 and didn't arrive till 11.25 very poor and seems to becoming quite regular a macdonalds castle point

This is second time to do with my order with missing item. Totally unacceptable!

A medium coke was missing from the order.

Drinks cold. Food cold. Roll hard. Missing extra sausage requested in roll. Not good at all

terrible service, no clue where my order went. finally arrived stone cold

There was no Tomato Ketchup and I paid for three , 30p

I ordered a meal how can just a burger turn up with no bun and no chips and drink and cost 12.99 ridiculous

Cold and wet food from the rain.!