Chicken Cottage in Bournemouth

absolutely dreadful service, i waited for at least an hour before the rude employee gave me an order that was completely wrong.

Is this a big one! I don’t think so!! It’s like a small. The girl rejected to add more and she wasn’t interested

What happened to chicken cottage ? This was the worst chicken ever ordered,processed frozen chicken stuck in a stale bun with cheap mayo

amazing food, really welcoming service with a smile. Could do with maybe some music playing in the background but cannot fault food and service

Where do I start , let’s say it’s not good , the peri wings wasn’t even cooked , basically raw with a bit of chargril , the chicken burger was cold and just full of lettuce and sour mayo , the stripes are so tiny, looking like worms lol , and the chips are like cardboard and I ordered 2 hot wings , only got 1 and it looked sad , , honestly why do you think it’s okay to serve this ? Here’s the photos

Great food at a reasonable price. Friendly staff.

People seemed ok. Smelled of old oil. Super expensive! 4.25 for two pieces of chicken that is obviously not worth half that.

tasty chicken , Excellent customer service.

They put on google open from 11 but actually its midday so didnt get anything

"I recently visited Chicken Cottage, and I must say, I was thoroughly impressed! The food was absolutely delicious – the chicken was perfectly cooked, juicy, and flavorful. The variety on the menu is great, offering something for everyone. The service was quick and the staff were friendly, making the overall experience even better. The restaurant was clean and well-maintained, providing a comfortable atmosphere to enjoy my meal. Whether you're looking for a quick bite or a satisfying meal, Chicken Cottage is definitely worth a visit. I’ll certainly be coming back!"

I love going here. Lovely place. Very neat and conducive. Their food is really nice. I enjoy the spicy and hot chicken and chips. The staff are amazing. Prasad is really a nice guy. He Makes sure my order is cooked according to my specifications. Overall a good customer service too. I always return.

Disgusting food, rude and argumentative staff. Avoid at all costs.

Nice bossman chicken place. Cheap meal deals. I got a filet chicken deal, and it comes with a drink and chips £5. The place was clean, no busy a tall, probably the location.

i love this place, especially Ozzie! best scran around, affordable and yummy

I love this place and I love ozzy! He is top dog

Go here constantly with my mates & my boyfriend and the food is always perfect!!! Lovely shop and amazing food (especially the peri peri chicken!!)

Absolute shambles of a shop. I’ve ordered here once before and was dreadful. I checked on just eat after my late shift and it was the only place open. I’ve sat up awake for last hour and half. They’ve still not turned up. They are an embarrassment. They should be shut down immediately. No matter how hungry you are make sure you avoid here at all costs

All was good 👍🏼 service food all wes good thank you for everything 🙏

Ozzy was great and the food was nearly as good

was regular here but recently they increased (yet again) the prices, a 3-piece chicken meal from £6.75 all the way to £8.10. Unbelievable!

Amazing!! Very good! Superb offer! £5 deal , chicken burger, with chips and Pepsi and sauce!! That’s really amazing deal! Great stuff

Food wast 20 mins late chicken was spicy and the chips were nearly cold never going there again

Beware that the regular chicken tenders are very spicy hot. This was not disclosed on the menu and I had to order food from another restaurant as my palate can't tolerate spicy food. Other than that the chicken tasted good and the fries were good.

Staff couldn't care less about customers the basic of services are not offered unless you speak there native language they seem to forget they are running a shop in England where English is the native language Would not recommend to a staving person (would have left minus stars

ordered the food as pick up - chips were luke warm, chicken burger wasn’t hot enough, beans were cold - not cooked and they were meant to be normal beans not bbq beans which were given, chicken strips were tiny and not tasty. stomach pains the next day after eating here, wouldn’t recommend.

I thought there were a lot of negative reviews on here about this restaurant, so i thought I'd write mine, I ordered tonight. Food comes in less than 30 minutes, is very hot, very tasty, and has a good portion size. Our delivery driver was lovely, polite. I have nothing bad to say about this place. we will be ordering again! Very good food. 👍 thank you. Don't let this put you off, better than KFC by miles. Only criticism is napkins next time, please 🙏 We ordered chicken, chips, and chicken burgers. All food cooked well and very hot! Very nice.

I have never in my life experienced such unbelievably disgraceful and disgusting service, the staff here are utterly vial.

Lovely, very responsive staff, zero wait, value for money.

Guys sorry to say this..an old man who was working at the store ..he was used his saliva for taking butter paper from the paper bundle…

awful food and rude. hung up on me when i asked about my order

Wouldn’t recommend, off wraps. Very bad smell from ten food. 🤮🤢

Food was not good, overcooked , tasteless. Fly was in the box of rice. I didnot east and waste my money there furthemore team behaviour was not good as well.

Tiny chicken strips for the price. Paid £1.50 extra for gravy, honestly the tiniest pot of gravy ever, doesn’t even cover 1 chicken strip! Absolute rip off and not even good food.

this place shouldn’t even be open , learn how to cook. PEOPLE STAY AWAY! chicken fresh from the cage

Hell in a bag! Ordered Whole Garlic Chicken. Received EXTRA HOT SPICY chicken. It had been cremated and was inedible for 2 reasons. The spice and the over cooked. Mozzarella Sticks over cooked and empty. Uber Eats refused refund, despite me receiving the wrong order

You'll get large chunks of chicken. Prices are fair They have added some items to the menu and are now far better than KFC.

Ordered food to home, which never came… 0 stars if possible

No return to this place, i always struggle to find parking close to them, today i when inside to order and when i gave him the money he said he doesn't have change because he just opend the shop, HOW COME a shop doesn'thave change !!! I had to cancel my order and went to other place as This is not the first time i have bad experience with them.

the chicken is fresh and so delicious

Late (they gave the time frame), cold, missing items, wrong and cheaper items given as alternatives and expensive

Didn't eat there. Had an uber of these guys and temp,service ,speed was good. Slightly overpriced compared to london even. Couldn't complain and kids said food.was.actually better than London Not.over.cooked and.not.under. Tasted good.

Awful I ordered off of Deliveroo, spent extra money to build my own burger to avoid having Mayo and other sauces due to allergies and specified this in multiple ways and they still put it in. As well as missing items I payed extra for in the burger . The food came cold and was overall just meh

Food was rotting, had a foul smell! Ordered takeout and when I brought the chicken close to my mouth it smelt rotten !

Food was well cooked!🤌🏾👌🏾 Portion size was perfect! And I eat a lot!!! I enjoyed my meal. My child was a bit sad because the food made him feel sick...... He ate too much and didn't want to stop because it was too nice lol. Would recommend and there again!

Ordered off Uber eats and the chicken tasted off/old. Took a bite and couldn’t continue so just ate the chips. As it got colder I could smell it was indeed off. That is UNACCEPTABLE from any food establishment. Luckily Uber eats gave a refund immediately which made me think this happens often with them? I will definitely be checking reviews before ordering in the future. I could have gotten sick :(

Wasn't great. Was misled about a meal deal. 1/2 grilled chicken, 3 sides and a drink. Take a look at what I was served. What's the 3 sides? I only got 1 side: rice.

I've ordered delivery from them 3 times and each time I had at least one item missing. When the food actually comes, it tastes very nice and arrives quickly but the missing items are a great inconvenience.

Lovely food, great prices and never been let down by this place. 10/10

Ordered online and when my order came it was wasn’t what I ordered, I phoned the restaurant and politely asked them to correct the order or issue a refund and the guy on the phone was shouting down at me and told me I was wrong, so I was stuck with food that I had paid for but I didn’t order . Appalling behaviour.

Just Avoid, with this many bad reviews, if you still order and get cold, undercooked, stale food. serves you right, you we're warned.

Excellent service always hot and clean food with the best quality in charminster highly recommended.

didn’t even provide the service meant to be provided and told me to f** off when I asked why order wasn’t delivered and received no refund

Tough chicken tights and cold 👎👎

Every time I order there is something wrong or something missing, also a little birdie once told me they don’t even read the order notes or the extras because they cant be bothered

They got some really nice fried chicken and grilled ones. Delivery was a super quick and good service. Definitely a go to place for late nights.

Very tasty food chicken is spectacular .no1

The food is amazing I will definitely come again

The chicken is so good best food in town

Had delivery yesterday. The chips arrived soggy. The chicken was ok. The corn on the cob was overcooked and wet. Probably wouldn't revisit.

Foods pretty good if you go in for it but twice now they've tried overcharging me. The first time it was a pound over which I let slide. This time it was almost double. Foods alright but read the other comments first.

Tasty and pocket friendly. I recommend

Very good food cheap and very good and respectfull staff

Chicken are much tastier than KFC, amazing and fast delivery, spicy wings are perfect and well cooked

Tasty chicken and burger at fair price and very good service.

I had very nice meals & delivered on time 👍👍👍

Nice service good food highly recommended

The chicken hot wings are the best around in B'mouth. Staffs are providing very good service...🤩

The food was good but expensive

Chicken and rice was okay but plain Chips were poor And the cheesburger... Well I'll let you judge.

The spicy chicken wings are the best around in B'mouth. However the chips can be amazing or luke warm.

Got the order wrong and waited 3 hours for delivery

Lovely food! Proper chicken, doesn't taste like processed / cheap chicken!!

I love the fried chicken + the chips. Very good better than KFC

The chicken is really good at chicken cottage and is what I keep reordering for. Unfortunately, nearly every order we have placed has been really late with no explanation, cold or had something missing. It's frustrating when you pay for something that doesn't arrive and I am fed up of trying to ask them to correct it and have no faith it won't happen again so I'm afraid it has to be a 3 star and no more reordering which is a real shame.

Good Chicken!!!! Lovely Home made Chips!!!

Foods not all that slow service and the order took ages only one burger took over hour and a half shut it down!!! KFC IS BETTER

Do not ever get a delivery from this place. Several times its taken an hour plus, its cold and items missing. When you phone they don't care. Avoid. Get KFC instead or LA chicken.

To eat there or take the food to take away is good. But to order at home lately there are too many problems, they take too long, the food arrives cold, or some wings have arrived burnt... Other times you pay for the extra sauce,And they don't bring it to you. You try to call but many times they are so busy that they don't answer, and the last time they took the call, I told them that I had been waiting for my food for more than 1 hour and 20 minutes, and they answered bad. It would be an amazing place if they took care of the little details, because the food is generally good.

Great service and food was fire

Terribly Chicken thighs are very tough&dry like a stone ,

Was okay... nothing special... alittle over priced and just a low quality of food but stays open late which is a positive I guess would of been nicer if I was steaming hahahaha

Almost an hour past when the restaurant was supposedly delivering my order, and I haven't heard anything. Called 3 times to no avail, Deliveroo sill says they're delivering my order. Don't order from this place at least late at night, they won't follow through. EDIT: 4th call was successful but all I got was a repeat of what Deliveroo told me "on the way". Found out my food was left outside in the cold dead of night with no update on Deliveroo saying it was delivered. Happy I wasn't COMPLETELY scammed but still terrible service, only marginally better than just not delivering my food at all.

Chips must be fries2go microwaved fries, eating the mozzarella sticks is like chewing 40 grit sandpaper and the wrap looked more like naan bread

I have order twice from here now, both times can never get through to anyone regarding my order. Delivery has not turned up and its nearly 1h 30m Truthfully not gonna use this place again and will not recommend it

Ordered 2 meal deals from them , which was delivered speedy initially, we then discovered half the order missing , we phoned to complain & said rest off order would be sent out, which took 40 minutes to arrive Overall the food was mediocre & the corn was very bad & chips rubbery 👎🏻& jalapeño cheese bites were off cheap quality

Got my order wrong. When challenged a prepubescent staff member tried to fight me . Shocking do not go.

Chips like ruber, chicken was cold and oili, and they delivered my food 1 hour late! Dont order from here !

One of the best shop in bournemouth 😍. Very tasty food and aroma. Very quick delivery. I appreciate guys cheers ☺️😍

One of the best fried chicken available in Bournemouth city. Deliveries are on time and perfect. Always my first choice for grilled chicken burgers.

Good taste of chicken more than 100% kfc.i like somuch.nice packing .

It's disappointing for me having to do this but I went in to this place ,have always liked the food me, my wife, kids had food that wasn't cooked. So I called up to explain ,the nice kid that works there Answered who the people works with treat him like rubbish yet he's not rubbish he's kind and friendly helpful. I was speaking to him then this nasty rude man took over the phone call ,spoke to me like he didn't Care.That we had had chicken that wasn't cooked. The chips where like rubber and the sweet corn was hard. All I can say is what a waste of money. sad realy.this is the food has been nice.but I can't take that chance in my Opinion I'm never going to eat there or recommend my friends no more. That man who spoke to me. He's was lucky it was over the phone Angry rude aggressive wimp.

Clean place very good chicken Amazing young member of staff. .Manager shouting at staff front of customers no good.

Terrible! Dry, multiple times reheated chicken, not fit for human consumption.

The food was terrible. Dry, reheated chicken and don't bother to complain because the staff isn't interested.

Food was delicious!! Everything we ordered was very nice.

Dead munch chicken burger was harder than a rock

Great food and combos at affordable price.

Very disappointed. Food arrived extremely late. We had been unable to even speak to them on the phone to see if it was still coming. When it did come it was inedible as their garlic is so hot it sets your mouth on fire. No where does it state it’s hot or that it’s peri peri garlic. The options as you can see, says garlic. When I finally was able to complain on the phone they didn’t care, said there’s nothing they can do about my wasted £36 and that they have no head office details. Stay clear

Ordered a selection of different boneless and boned chicken pieces and a portion of fries, coming to a total of around £19 (through Uber Eats). Felt I was paying a lot but hoped it meant I would get good quality food, quickly. no Instead it turns up late, and is completely the wrong order. Instead came a chicken burger and a portion of fries. I immediately rang up and spoke to a guy on the phone, he seemed confused and needed to talk to a colleague and asked me to ring back in a few minutes. When I rang back his first offer was to give me a refund of "the difference in food" between the order I got and the order I was supposed to have. The difference being £6! I paid £19 and out of what I ordered only received a portion of cold fries and I'm still being charged £13?!?! I protested and asked for a full refund and he said he can't because it "costs them money to make the food" .........OBVIOUSLY it costs them money, but it also costs ME way more to order it and receive virtually nothing I ordered. His second offer in order for me to get a full refund was for him to have someone come pick up the uneaten food (bear in mind they had now closed). Annoyingly I'd nibbled on a couple fries and picked apart the burger which I told him, but regardless what are they going to do after closing time with a meal someone else has received?!? Bit worrying they wanted their touched food back really as it's completely unhygienic to do anything other than throw it away. Seems like more effort than just fully refunding me when the food has no value now. His final offer was for me to call back tomorrow and he'll send the correct order tomorrow evening for free!!! Surely that will just cost them more money than just refunding me now!!!!! Also I don't really fancy the food after all of this I just want my money back from this awful business. He should have just accepted THEY made a mistake on their end and that on this occasion they were going to have to lose £19. AWFUL CUSTOMER SERVICE. DO NOT ORDER. SO DISAPPOINTED.

I love the food shop was very clean good service cheap food I want to recommend Chicken cotton ✅❤️👌👌