The best restaurants serving Fast food food in West Midlands

Twice I gone there food looked under cooked

Food cold wrong order,s toilet are dirty

Terrible place, don’t order from here

Awful Experience at McDonald's School Road, Telford. April 10 2025. 7:30pm. I have visited the McDonald's on School Road in Telford multiple times now, and each visit seems to get worse. I have had repeated issues with missing items in my order, and it's becoming beyond frustrating. It's not just a one-off mistake, but a consistent pattern of carelessness and poor attention to detail. On top of that, I had the unfortunate experience of dealing with Katie, the shift manager. Her attitude was appalling when I drove back and had to go into the restaurant – no customer service skills whatsoever. When I mentioned the missing items, she was rude, dismissive, refrained from apologies and seemed to have zero interest apart from organizing an already bagged replacement medium and large fries left on the side.. If this is how McDonald's trains their staff to handle customers, it's no wonder the service is so terrible. I insisted that they at least replace with some hot fries. This location needs serious improvement. I've given them multiple chances, but after today, I won't be returning. If you want your full order and any chance of decent service, I highly recommend you go elsewhere. I have even driven to Newport before now to guarantee a better service and a complete order. Disgraceful, and I will be taking it further. I tried to post with zero stars but it would not allow it.. therefore 1 star over what it deserves.

Friendly staff and delicious 😋🤤 food

Very disappointed. Food took over an hour to be delivered; was only warm; one item missing (as last time); chicken more the size of sparrow would not recommend. Not a patch on Tiger Bite!!

Costa till marked as closed as staff too busy chatting. Watched her make my drink with oat milk when I specified I wanted full fat cows milk. Was then snapped at that the oat milk was for a different drink. Tried my full fat extra espresso caramel latte to find it HAS been made with oat milk, no caramel and burnt coffee. When paying almost £10 for a coffee you at least expect to get what you ordered not this mess and to be shouted at by the staff.

Ordered last night 2 pizza s from them , with Uber eats , a 9 inch and a 12 inch one , the small one was fine but the bigger one was raw , like the dough was not cooked completely and it needed like at least 15 more minutes cooked .

Food wasn’t hot. Curry was flooded in oil and the mushroom rice tasted and smelt off. Called the takeaway to inform about the rice and all was said is that the rice was cooked today. No way was it! Always loved their kebabs, but after today. Never again

Consistently receive short portions of chicken nuggets share box. Absolutely fed up with paying for food we don't receive

Driver was lovely & whoever dealt with my order was on the ball, nothing missing

They gave me a plaster for free big up maccies i cannot express my gratatude in only words

I pop in a lot with my family and we love the place and the staff are very welcoming.

After ordering from just eat, my food turned up an hour late and stone cold so I put the lot in the bin. Terrible service, terrible food and terrible delivery

Firstly they forgot about the burger, the straws and the sauce. went back in to collect the missing items and the burger was absolutely fowl looked as if it was just threw into the box after being dipped into a chip pan, although the Drive through lady was absolutely lovely. Not happy