Based on 2.207 opinions finded in 3 websites
Based on 2.207 opinions finded in 3 websites
Nº 447 in 534 in Telford and Wrekin
Nº 17 of 20 Fast food in Telford and Wrekin
Opinions
Driver was lovely & whoever dealt with my order was on the ball, nothing missing
Vanessa . 2025-04-07
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Ridiculous only ordered 3 items how do you miss two items fuming ridiculous company
Graham . 2025-04-06
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Forgot straws and sauces. No pickles or onions on the burgers either. Forgot toy with Minecraft meal. But I suspect its a busy Saturday night.
Lucy . 2025-04-05
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late delivery and food was cold to the touch
Jason . 2025-04-05
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I am not very happy about this Order the drinks were spilled and was on some of the item package were sticky the sources were missing we had no straws
Tina . 2025-04-05
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food was cold and no sauces (which I ordered) ☹️
James . 2025-04-04
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Food turned up late and freezing cold
Courtney . 2025-04-02
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I ordered a Big Mac for my son and payed over £10 all I got in the box’s was one cheese slice I will be reporting it because I don’t agree with your decision and did not give my refund back
Jannie . 2025-04-01
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What’s the point in having a Minecraft meal if you don’t get the toy? Not only that but why have I paid over £10 for a Big Mac meal with no Big Mac? McDonald’s only takes on idiots and now I can see why.
Kylie . 2025-04-01
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All food was hot and delicious as would expect from the restaurant
Philip . 2025-03-31
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missing minecraft toys on both meals dont waste your money basic meals turned up!!! so much for minecraft meal
Demi . 2025-03-31
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not what I asked for on both hamburgers
Emma . 2025-03-31
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Good service, the lady who delivered was lovely and delivered with care.
Jane . 2025-03-30
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Sent wrong sauces and no straws
Treena . 2025-03-30
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No sauces when asked and not even 20 nuggets
Amelia . 2025-03-29
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Good cold all the drink spilt with coke in the milesake
Damen . 2025-03-29
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half of it was missing came stale and cold....I've now had no dinner as the meal missing was mine this was a birthday treat will not bother ordering again
Chloe . 2025-03-29
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would of been better if the food was at least warm
marie . 2025-03-28
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food was ok but unfortunately very disappointed again as now several orders have had an item missing but missed out complete meal this time.
Andy . 2025-03-28
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food was cold was given wrong sauces and no straws fir drink
Rebecca . 2025-03-28
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Perfect just perfect and an exceptionally kind and polite driver 5 stars
Isaac . 2025-03-28
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Got everything we needed but unfortunately I forgot to order some drinks the food was nice tho
Kai . 2025-03-28
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fries were freezing cold. no dips again. so inconsistent with quality of food. frustrating
Jason . 2025-03-27
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No syrup for the pancakes ! Very disappointed
Tori . 2025-03-27
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Food was cold. Chips was like cardboard
sian . 2025-03-26
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Missing all 4 large fries and the McDonald’s Minecraft toy from the Big Mac meal
Ellie . 2025-03-26
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Always missing iteams need to start doing there job properly
Stephen . 2025-03-26
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only gave him one bag and no food cane only drinks
Suzie . 2025-03-26
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Best customer service I’ve ever received from McDonald’s.
Kane . 2025-03-25
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All of my drinks were spilled in the bag and half full
Rebecca . 2025-03-24
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Very good and driver was extremely polite! …just forgot the sauces
Isaac . 2025-03-23
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Food missing no straws no sauce bag open and cold not happy
Kerrie . 2025-03-23
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lovely and hot, pleasant driver too
Steve . 2025-03-23
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Still warm, pleasant delivery guy
dana . 2025-03-23
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Food was cold I had ordered a mc crispy but ended up with a mc spicy tried to get hold of restaurant no answer
Lee . 2025-03-23
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food was basically cold and not nice to eat
Isabel . 2025-03-22
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Stop it! You’re spoiling me now, not only did it turn up hot. It also had every item I had ordered & you even included the sauces, delivery driver was lovely too 🙂
Katie . 2025-03-21
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chips were cold and so were the bugars
Chelsea . 2025-03-20
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delivery driver spilt a coffee and wouldn't replace ot without taking the whole order back, we had waited long enough for the food,so said just to leave it.Was a little annoyed that a replacement wasn't suggested
Nikki . 2025-03-16
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Quality was shocking like it had been thrown in the bag. Cold food like it has been sat for ages. Hot chocolate had hardly any chocolate in it!!! Order arrived late. Tasted vile!!
Laura . 2025-03-16
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Order was wrong. Not one item in the bag was what I ordered.
James . 2025-03-16
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chilli double cheeseburger.... rubbish,
Mim . 2025-03-15
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Delivery arrived still warm, hard to find our house first time, but this man was great .
Susan . 2025-03-15
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food was fine just ordered 3 dips. one suppose to arrive with chicken selects received none. not the first time.
Jason . 2025-03-14
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Driver was good and got here quick
Lewis . 2025-03-14
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forgot straws and non salted chips and forgot chicken selects
mia . 2025-03-14
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Yet once again no straw for milkshake. this is a common occurence
Steve . 2025-03-14
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not to bad but food was cold not hot
paul . 2025-03-12
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food was hot and everything was correct
Jade . 2025-03-12
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Food taste good can’t beat a mcds
Rebecca . 2025-03-11
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Thank you. Food was nice. And taste good
Rebecca . 2025-03-11
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Food was a bit cold but still alright
Amelia . 2025-03-10
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Order was incorrect, delivered late and half my drink spilt everywhere, food was also cold - how hard is it to do 1 job, the people who sorted this order will more than likely never work anywhere better than McDonalds and will also sit on minimum wage clearly due to there work ethic as they can’t even sort a food order properly
Liam . 2025-03-10
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No straw and sauce. Chips were cold.
Taylor . 2025-03-09
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the man delivering was really rude and spoke to me in a harsh tone. I didn't appreciate the attitude he spoke to me with. just blatantly ridiculous behaviour
Luke . 2025-03-09
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I ordered the feed the family deal which I chose 2x big Mac's and 2x Double cheeseburgers, 2 small fries and 2 medium sized fries should also be included with these meals however, I only received 2 small fries, I also ordered 1 large Philly Stack meal which I received everything for this, also ordered 5x Apple pies as well, I'm missing the 2x Medium fries from my order which have been paid for.
JOANNE . 2025-03-09
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Was rlly nice but no sauce or straws
Kai . 2025-03-08
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nk gerkins on both burgers forgot my chips terrible service
Dean . 2025-03-08
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missing chips in the deluxe duo meal
Daniel . 2025-03-08
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all food was stone cold and horrible waste of money has went in bin
jackie . 2025-03-08
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Horrible once again most of the food missing, the delivery guy , thrown the food on the door step and pretty much run,
Linda . 2025-03-08
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My breakfast wrap was poor, it was just thrown together and the sauce was missing, I didn’t enjoy like I usually do
Klayton . 2025-03-08
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Can’t get a simple order right everytime I order from here food is missing how do you miss 20 nuggets jokers
Kris . 2025-03-07
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Food arrived missing two main items. we were missing 2 double quarter pounders burgers, the food that did arrive was also a mess and slightly cold.
bill . 2025-03-07
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I am very unhappy with my order, as yet again the order is incorrect and missing items so either mcdonalds staff do not know how to read and pack it correctly or the delivery driver is stealing the items again. How can drinks not be delivered with our 3 meals this is very dissapointing and unsatisfactory, I will never be using this service again.
Leoni . 2025-03-07
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Items was missing from the order
john . 2025-03-07
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No sauce that was ordered! No sugar for my latte. Ruined my breakfast
Dean . 2025-03-07
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No sauces AGAIN! Missing items
Beki . 2025-03-06
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Once again we are missing items from our order. This is the last time I will be ordering from them.
Susan . 2025-03-06
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I ordered 2 egg muffins and they sent 3 sausage ones. Terrible service. As a vegetarian I cannot eat any of that.
Matt . 2025-03-03
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Cold horrible food!! Drinks spilt nearly all half full. Worst meal I’ve had from Mac Donald’s
Julie . 2025-03-02
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Completely wrong order, no milkshakes , given water bottles & I want a refund absolutely fuming
Matti . 2025-03-02
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Dips not put in again with mozzarella sticks this happens all the time!
Laura . 2025-03-01
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my free Raspberry and white chocolate pie wasn't in my delivery 😢
JOANNE . 2025-03-01
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Food was slightly cold chicken nuggets were undercooked
Logan . 2025-03-01
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food was cold and time of order kept extending
Byron . 2025-02-28
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the food was very very cold and was not very happy as
paul . 2025-02-27
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driver banged my door to loud and nearly caused my mom to have a heart attack she isn’t well with her heart and the knock was unnecessary
Rikcia . 2025-02-27
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No dip again that’s twice now had no dip and I even left a note on our order won’t be ordering again will go elsewhere
Charlotte . 2025-02-26
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Food was cold and chips were soggy
Leanne . 2025-02-26
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Food was a bit cold missing items please can you check before giving food everything is in there.
Rajinder . 2025-02-26
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Food very good tasty nice variety different textures.Thank you .
Janet . 2025-02-24
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Restaurant took forever to process order and couldn't cancel because it went to processing immediately. Shocking.
Ed . 2025-02-24
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Food was cold but order was on time so dint get how the food was cold
Kody . 2025-02-23
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No onion on the cheeseburger but thete shoukd gave been as standard.. Bigmac was meant to have no pickle and extra onion but these instructions were mixed up on the order as there was sooo mant pickle slices and no onion.
Kimberley . 2025-02-23
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Missing items and also missing dips every time I order there’s never any dips that we have ordered
rich . 2025-02-23
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Hiya its saying my order had been delivered when it aint turned up
Carolyn . 2025-02-22
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Driver was at the restaurant had goods could see a delay so rang restaurant explained order number said he had had delivery 10 mins ago so should be on way , on the tracker when he finally left to deliver, he got lost and I had to go and find him.
Adrian . 2025-02-22
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Half our our order was missing Disappointed as it was a Birthday celebration. Food was cold. Kids happy meals were all battered in boxes. Not happy today.
Michelle . 2025-02-22
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driver knew drinks were spilled as his reaction was visible when the food was given and the delivery bag he had it in was covered in liquid in the bottom
Isabell . 2025-02-22
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Forgot my child’s fries. And a cheese burger off
Haydn . 2025-02-22
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I would like a refund order food at 7 pm and turn up at 10 it was cold and disgust and went in the bin
Liam . 2025-02-22
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I ordered my food at 6:55pm and it took them 8:45pm to arrive so almost 2 hours and on top of that the chips were cold!
Tonya . 2025-02-21
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Worst ever, food was melted and had spilt everywhere so didn’t get any. Other food was frozen and stale.
Skye . 2025-02-21
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The delivery driving we polite and cheerful. Wished me a lovely day .
lisa . 2025-02-21
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food was cold. dont think im going to order again.
alex . 2025-02-20
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Missing items from order, nuggets and dips, big mac ordered with only cheese and came as normal big mac
Michelle . 2025-02-20
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no garlic dip that you have to pay for and the food was cold
Lyndsey . 2025-02-20
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dont hire a driver to deliver food if they cant find their way around. the driver arrived in the area at 3pm and was wandering around for 25 minutes. DONT HIRE PEOPLE WHO CANT EVEN NAVIGATE TO WHERE THEYRE DELIVERING. he was extremely rude handing my girlfriend the food acting as if it were her fault he cant do his job properly. unbelievable.
Tammmy . 2025-02-20
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delivery was perfect but mcdonalds have forgot straws and napkins and my cup of oasis was half empty. happens every time I order from this one.
MILO . 2025-02-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2251 Opinions
Awful Experience at McDonald's School Road, Telford. April 10 2025. 7:30pm. I have visited the McDonald's on School Road in Telford multiple times now, and each visit seems to get worse. I have had repeated issues with missing items in my order, and it's becoming beyond frustrating. It's not just a one-off mistake, but a consistent pattern of carelessness and poor attention to detail. On top of that, I had the unfortunate experience of dealing with Katie, the shift manager. Her attitude was appalling when I drove back and had to go into the restaurant – no customer service skills whatsoever. When I mentioned the missing items, she was rude, dismissive, refrained from apologies and seemed to have zero interest apart from organizing an already bagged replacement medium and large fries left on the side.. If this is how McDonald's trains their staff to handle customers, it's no wonder the service is so terrible. I insisted that they at least replace with some hot fries. This location needs serious improvement. I've given them multiple chances, but after today, I won't be returning. If you want your full order and any chance of decent service, I highly recommend you go elsewhere. I have even driven to Newport before now to guarantee a better service and a complete order. Disgraceful, and I will be taking it further. I tried to post with zero stars but it would not allow it.. therefore 1 star over what it deserves.
2546 Opinions
Regularly unclean, poor services from many members of staff that treat it like a joke rather than a job. Orders regularly wrong or food in cold poor condition just thrown in to bags. And we can't forget the staff chewing gum while preparing food.
5759 Opinions
pre-ordered for 7.15 wasn't even ready to send out until gone 7.30. impressed you actually read the order correctly this time
108 Opinions
We order from here frequently, I’m never disappointed! Delicious food and friendly service.
151 Opinions
Date01/03/2025 telephone order at 6.35pm was told it would take 1hour ,I phoned again to find out were order was this was at 8.45pm they said we can cook it and have it sent out in 50mins time .this is no way to run a business. I would not recommend this place to anyone .its not the only time we had problems with this takeaway shop.