Mcdonald's Restaurants in Telford and Wrekin

My food was cold and missing drinks and egg McMuffin

I have not had my food been waiting since 11 they are saying I've had it but we haven't and they have took money out of bank I'm not happy

My food was cold and Aston I asked a double sausage and egg muffin and only got sausage

wasn't the drivers fault! ordered my food and it took about 2 hours to arrive! tried ringing mcdonalds but put the phone down on me after ringing out for so long!

Not one part of my order was correct. No hash browns. Wrap was specially ordered with NO ketchup, and guess what, soaked in ketchup! Absolutely terrible.

This order took over 2 hours from ordering to being delivered. The delivery time kept increasing. Due to the amount of time I had to feed the kids a different meal. Not happy

I called up McDonalds because my order was late by 2 hours and they said the deliveries tablet is not working so now I’ve paid the money but got no food

Ordered 2 big tasty, 2 cheeseburger, 1 Filet o fish, 1 double cheeseburger,2 wraps and as usual I got less than ordered, this time double cheeseburger and 1 wrap missing

Food is always cold & somethings always missing

Over an hour and a half late, missing items and cold

Missing 3 burgers off the order

Food was cold and missed a sausage and egg McMuffin

freezing cold and it's the wrong food

food was freezing cold, drink had been spilt over in the bag

Missing cheeseburger, Fanta and toy from Happy Meal ☹️

Delivery was long then items were missing

I was disappointed by the salad because there wasn't much of it

Bag food come in was not sealed seal was open worried to eat in case food been tamped with

Driver didn’t even deliver food!

took over hour to come and the order was wrong including stuff missing

Two items missing (2 large bannana milkshakes

Order arrived on time however the fries were missing from my order.

chips were cold and dry on all meals

keep getting cold food and nothings done about it order wrong all the time things missing

Cold and missing my 3year old daughters happy meal

Specifically asked for no tomato on the burger. The packaging on said burger even stated no tomato, Yet STILL tomato on the burger so now can not enjoy my food.

The package the items come in was ripped and wet

parta of my order nevsr arrived and took so long to vet dwlivered

Food was all cold was missing sausage out of pancakes missing the syrup was missing hash brown and cheese bacon flat bread !

Ordered 10:30 arrived almost 1 hour later

Waited half hour extra for this food only for it to be freezing cold and missing the chips to the family deal, no straws to the drinks either. delivery driver was very rude too

ordered a medium coke , was delivered a small strawberry milkshake.

Driver went to the wrong address and refused to change addresses then asked for my delivery code and kept the food themselves awful

Fiid arrived late and was to cold to eat

Took over an hour to come, missing jam for toasted muffin, so a plain muffin, breakfast wrap and hash brown were cold and taste like they were just sat there for the whole time, and no straw for my drink..

Delivery didn’t come. Was preparing for 2 hours and then changed to say it had been delivered an hour ago however

food was still warm and was really quick

Good stone cold. Driver sat in same place for over 30 minutes.

chips and bugar was cold wasn't very good

Frozen strawberry lemonade came without the strawberry.

I was very disappointed the food was cold.they forgot to put a ketchup in and also there was no straws not impressed.

The poor driver was at the restaurant 30 minutes waiting for our order and when it arrived it was stone cold, not good enough.

shocking the brought me someone else's food. tried to tell the driver all he could say was contact just eat

the food and delivery time was great but I got to the door and got asked the pin and then I said hold on I'm just going to get my phone (for the pin) I accidentally knocked the drink over and the guy sharply said "that's the drinks in there, your gonna try blame me for that" but its ok, maybe he was just having a hard day, everyone has off days xx

I gave 1 star for quality and that’s just because our meals were cold which wasnt drivers fault was McDonald’s fault

The food was cold, burgers and chips were freezing not even warm.

It turned up freezing cold and there were only a few chips in each portion not good enough for the price.

My food arrived nearly 30minutes late and was freezing cold

Whole order was cold. I was only refunding £7 when the order was £35. Everything was freezing cold!

Couldn't find us food all cold not happy

Good cold, wasn’t delivered in an insulated bag. Driver walked round with the bags of food for 4 minutes before delivering to the house. Asked him about the bag and he denied walking around the street with the food getting cold. It was all on camera!

No issues, food arrived at an adequate temperature considering the distance for delivery

food was a bit cold but overall yummy

I was always led to believe that orders were delivered one at a time. When tracking where my order was the driver was actually doing a delivery before ours, resulting in our order being stone cold!

Missing items was the only issue rest of the service was great

Asked for 5.15pm it was half hour late and my cold was completely cold

chips are cold burgers and nuggets are cold and no sauces was put it

Missing both double quarter pounder burgers

Most of the order was missing, remaining items was cold

Food was wet from spilled drink

The delivery arrived and everything had fallen out of a ripped open bag. The driver said it was the restaurants fault. Everything was soggy and wet due to spilled drink also. We order every time hoping there won’t be an issue but there always is.

My order was missing all the fries from meals and McFlurrys

The time constantly changes. So who’s know how long they actually had the food for. My chips and burgers for both meal were cold. Better off ordering off the restaurants actual websites. Not just eat.

Took nearly an hour to get to us when it arrived there were no hot drinks which we have been told we still have to pay for

Didn’t even receive my food ???

the driver was smiling and professional

No sauce half of my order missing, spent good money for two people to feast and a feast is not what we got. Terrible customer service oh and I had to slurp my smoothie cause guess what they had no straws… everytime 🥱🤦‍♀️

was fine took forever to get here and prepare

Not enough fries in the one box it was half empty. And I was given a burger with two patties on. I ordered a triple cheeseburger!

Food was late by around 20 minutes and absolutely freezing

Good lightning, nice aesthetics, easy order service. Good customer service.

Missed a drink off one of the orders

food order was wrong burger I got

Decent Maccies, bit cold and draughty though due to the layout with the 2 sets of doors going out to the carpark. Overall same experience you’d expect

asked for code very polite food nice and hot

I received the food all wet and the juice almost all spilled, it's a joke, I'm not at all satisfied with the order, I talked to the driver and he said that's how he took it

Food tastes like been in microwave before delivery. Especially chips you could taste not freshness of them. Disappointed with order.

All 4 lots of our fries were cold, tough & stale, like cardboard, really not enjoyable at all

drink was tipped up in bag all over the food just eat are terrible always have something wrong

the food is stone cold I will be recommending that no-one uses just eat again I certainly won't 3

went to wrong street even after me messaging him twice food was so cold and not edible

driver was excellent accidently ordered the my work and after a quick phone call he diverted and came to my house

unfortunately food was cold and burgers looked a mess fillings out in wrappers or boxes

Items missing again! Over half of the order missing. Food that did arrive was freezing cold. Not good enough

Ordered 2x quarter pounder meals and 9 nuggets charged £26 and only received 9 nuggets after waiting 1.5 hours disgraceful service and will not order delivery again

Everything else in order was fine except for the fact I ordered a chicken nugget happy meal and received a fish finger happy meal for my child who doesn't like fish so the whole meal ended up going to waste. Never had an issue before when ordering.

prompt and polite driver. sadly no straw for drink

Perfect warm and nice and delivery driver was anazing

Half of my food was missing no chicken on my chicken sandwhuch meal just a bun and mayo! Chips was rock hard with one looked half eaten! No saice that I asked for and only 3 nuggets in one of the happy meals

Decided to have an early lunch (11.30am) to avoid the crowds as the place had recently opened following a full refurb. My wife has to order as I'm going blind and have mobility issues, consequently we always order the same meal. When the server read the order back to my wife it was wrong, so she repeated what we always have. While we were waiting we were told that the hot drinks machine was broken so we had to have cold drinks. When the meal turned up there were no fries, so we had to order those separately despite having asked for a medium meal each. Obviously we had to start eating the food that had been supplied and when the fries turned up they were only lukewarm. The place was filling up rapidly so we decided to eat most of what there was and leave as quickly as possible. We'll be eating elsewhere for the foreseeable future.

Driver friendly arrived on time but missing lots of food

Great food but they forgot sauces and dips for McNuggets and cheese bites.

freezing as always. Sad because my son enjoys it's, shame it comes cold... Would like a refund or fresh order as always too

was on time as time kept changing . food freezing cold and half portions

driver polite food nice and hot

Had a burger but had no sauce when it’s meant to come with it and the chips where hard so couldn’t eat them

Delivery was spot on , missing food items

Ordered just one sausage n egg muffin and 15mins later still waiting. Had to get a refund as had to go for an appointment. Mcdonalds have destroyed their business with the new serving system, it takes forever for food to arrive and it's now normally cold as u can see thru to the kitchen and you can see all the burgers just sat there in a big pile waiting to be sorted. What a shame, also the atmosphere in these new stores is grim, just standing in a grumpy group waiting and waiting for one member of staff to get you your order, awful awful awful, grim!! Found myself going there less n less these days and this final visit might be the last. Greg's here we come

Over an hour late, food cold, missing nuggets, drink split over the McFlurrys which were half full. Had to be warmed up in the microwave, missing straws, rubbish take out.

Thus is the 3rd time now ive ordered via just eat . This macdonald team in the telford town centre is not up to scratch with packing orders missing items on 3 diff occasions . Once maybe but 3 times is a joke ....