McDonald's Telford Forge in Telford and Wrekin

pre-ordered for 7.15 wasn't even ready to send out until gone 7.30. impressed you actually read the order correctly this time

food quality presentation was extremely poor, missing items but delivery great

Delivery time said 15-20 mins so ordered for the kids, waited that long ended up having to make them something so order was no good by the time received it. Yesterday ordered the minecraft meal as my g/son wanted the collectible and just food arrived

Waited 20 mins in Drive Thru, ordered with Drive Thru. Got told to wait in the parking bay and wait for my order to be brought to me. Waited another 25 minutes. Called up, they had forgot my order. Placed the order again over the phone (still sat in parking bay) waited another 10 minutes. Had to call up AGAIN! They then took my order for a third time, eventually it arrived and not a single apology from anyone.

30 minutes from star to finish for over priced food that turned out to be not worth it. Hadn't been to McDonald's for ages (I don't get food from McDonald's now but the kids like it) because of an identical experience. I should've stuck to my convictions. It would honestly be quicker making it yourself and it would be correct. Deliveroo and just eat have a lot to answer for.

Everytime I order , they forget stuff, this time it was food and his toy , nearly 9 quid for the Minecraft meal for my son. Absolute joke.

forgot straws and minecraft toys

absolutely gorgeous my favourite breakfast and my friends enjoyed there breakfast too

Didnt get the double cheeseburger

No sources, even though I put a reminder on the sources the big Mac had no Mac sauce on it no onion no lettuce even though I asked for extra it was missing 20 chicken nuggets and it was missing a cheeseburger. I don’t know why I keep ordering from McDonald’s. They are absolutely shocking.

when the order left the restaurant the driver drove past our house to drop off another order then came to drop ours off when dropping our order off first would of made more sense and our food would not of turned up stone cold

Courier was really friendly, food was hot and very tasty

Didnt get the minecraft toy with the minecraft big mac

order recieved was completely wrong. I will be putting a complaint in for a redund. this is the third time that has happened from McDonald's now. it's a joke

much better than my last order from Donnington McDonald's, however still a problem with the large fries, they only put what I would describe as a small

said food was delivered but it never showed up

Half order was missing plus it was over two and half hours for my order for there to be things missing

Didn’t receive my whole order .. also food was cold

Driver was rude about the fact that our road is difficult to get to even though it was pin pointed on the map

Good arrived absolutely stone cold

how can you be so close and still get it to me lukewarm nearly cold

ordered minecraft meals no toys or collectors item all missing .

It arrived very quickly but came very cold

Food was was cold and customer service was rude

milkshakes missing fries missing .. everytime in the evening we order there's always items missing ! night staff need sacking !

missing nuggets from happy meal

missing milkshake and missing muffin. diabolical

Food was cold and fries were like rubber

shocking! food arrived cold. part of the order missing. delivery driver was not pleasant at all..

friendly and polite delivery driver

Delivery driver was so polite and friendly. food was hot,only downside and why no full marks given was i had wrong items delivered in my order.

My order was delivered over 2 hours late. I would like to be refunded as by time it eventually arrived my partner and myself had gone past being hungry.

They gave me no fries and the order was late. The poor driver said he was waiting an hour at the restaurant. This is happening every time I order from here and they know they can get away with it because you are not holding them accountable.

Waiting for an hour and half for food for it to come and it was freezing cold to the point I couldn’t eat it

Great! Perfect order. Everything was there. Thanks.

Food was 45 minutes late, stone cold, McFlurry was melted. What a treat.

Ice cream 2 missing a milkshake 2 missing I’m not happy

forgot my chips to my meal and sauces

Didn’t get my food had to go into store order should have been cancelled

Waited over 2 hours, food was cold

Very good sevice today lot better now never use to get food

The food was cold and everything was just cold

foods cold and later than I ordered for

Driver was really fast so I was really excited but food was cold so it was obviously McDonald’s fault

Food is freezing cold im really not happy at all

Missing food and drink as usual

Preferred muffin deal, the property did call and say they had no muffins and we could have rolls. Incorrect sauce after asking for brown. No hash browns. Went in bin!

Great service, all food there apart from curry sauce for nuggets. Friendly courier, service with a smile. Thank you!

Not happy! Could have got over the fact it took almost and hour due to it being late in the evening but for both fries and 1 of the burgers to be missing has miffed me right off!

FOOD WAS COLD COKE HAD SPILT IN BAG

All warm no split drink and even remembered the sauces

very satisfied with the driver very polite aswell

missing majority of my order the rest is cold and it all was delayed by 40minutes just before closing time so un able to phone up.

Food exactly what we ordered and the driver was friendly, polite and ensured our code was correct

2 items missing. This is not acceptable

Was told delivery time was 20-45 mins, had to wait an hour. Food was cold.

Originally delivery time was estimated then it kept getting later and later to almost an hour past the order time, when the food did get here it was barely warm and inedible

Didn’t even get my food and no phone call of the driver becoming a joke now always forgetting something off my order and now it’s been delivered to the wrong house jokes, funny how taxis have no problem finding my house but i always have trouble

Loads of food. More than need for 1. Great price. Best to warm it up for 30 secs in microwave when it arrives. Not for longer.

Food was cold and a whole meal was missing from the order. Placed as pre order and was still 30mins late

dips, straws and napkins missing but overall good

Again went to the wrong address even though we had stated 25 Barkers court not 25 station road

Says it was delivered at 2:30 AM yet it isn’t even 2:30 am yet and I also ordered at 11:26pm

We waited over one hour for my childs food. It came we had one happy meal and fruit shoot, the rest was not there. I have tryed and tryed to complain but no easy option and i have tryed to ring the mcdonalds but no answer, as soon as i rang them the status changed to being delivered so i waitied until it was and theyvhave messed the order up? My children are 3 & 4!

It was cold and most of my order was missing

Poor experience, missing items. Plain cheeseburger came with everyhing on it, no sauces even tho requested. Order needs to be read properly before sending out

No straws yet again this is getting a joke

The food was cold, the delivery time changed 3 times

food was stone cold when we finally got it over 2 hours after ordering!! not happy at all! plus wrong drinks sent. instead of a large coke original, got sent a bottle of warm water!

ordered at 19:10, received at 20:28

added a note which wasn’t attached to bag

No food delivered at all just saying delivered

Delivery was on time, but had changed several times while I was waiting.

ordered for 1pm, got moved to 1:35 delivery time, turned up at 1:18 as the driver didnt go to the correct place where I was stood in plain sight

Ordered via the app for 5pm. Food then didn't arrive until 5.27pm what's the point in requesting a delivery time and it doesn't arrive when you booked it?

Burgers and nuggets were cold. No straws sent for milkshakes

Food did not arrive and I’ve been charged

Ordered bbq sauce and no sauce in order-purchased strawberry milkshake and no straw. But I’ve come to expect this.

I have not received my order. It says delivered but it hasnt been delivered. I have been waiting.

loads of food missing, furious.

I had the wrong wrap but it was only grilled not crispy not that deep but would've loved the crispy, the chips were cold just about able to swallow without my mouth going dry but my correct milkshake was good my sister could agree about the chips but her food and drinks was good but the wait looonnnggg but I appreciate the fact I got my food so thank you for your time 👍🏼

Driver on time and quick. Unfortunately McDonald’s took ages prep our food. Couldn’t fault driver :)

Twice had McDonald’s in less than a week now and multiple items missing

Food luke, no straws, no drinks

Food was cold, driver went to get fuel before delivering! Saw him on the tracker at the petrol station for 10 mins before coming to deliver!

Missing some of my food what I paid for

No stars as missing loads of items from order!!!

food was freezing when it arrived

Delivered the total wrong order

burger was supposed to be plain and came with everything on still

Delivery driver was very polite and efficient.Good customer service well done to him

Chicken share box was missing and sent wrong item donut and should of been a brownie

driver had removed food from insulated bags and walked round looking for my flat food was freezing cold by time it got to me

cold food on arrival and to collect it from someone with 5 phones in his hand.

so cold how when your literally 5 mins away

Food cold, looked like it has been thrown in the bag and shook up, dips missing (paid for) no straws

Food was cold and badly packed. As usual the sauce packets were missing. Ordering from McDonalds is getting worse and worse

can you explain to me how you muppetts cant read a simple order and send it to the correct address? I ordered 2 breakfast meals and you send 4 cold drinks? I want full refund now. I then placed another order, waited 2 hours and food is cold! Joke!

Wrong food and took ages to be delivered

we were missing large fries from our meals.