Old Town in Telford and Wrekin

Very fast and polite service with good portion size and high quality food.

Here for the weekend and this takeaway was a 5 min walk away. Having read the reviews beforehand I was little unsure but overall reviews were decent. Well having ordered from here both Friday and Saturday evenings I can only really say it's 5 star from us! Easy to order, on time for collection both evenings and the food was great. Tasty, proper chicken breast unlike most I've visited and decent portion sizes. Would definately return next year when we are back here.

Excellent service really enjoyed the food Will visit again soon

The chicken balls here are the best I have had in Telford 💛 John is a legend also

Always have a nice meal from old town. The service is always good and prompt.

The takeaway delivery is very fast and the meal is still very hot when delivered to your home. It is worth recommending.

Best Chinese food in Telford, not too expensive and quick delivery

Dec 2023 update Feedback below remains accurate - food itself is tasty but the portion sizes are unacceptable As many other reviewers have said, prices continue to rise frequently at Old town to a point where some of the dishes are now priced at the same level as a sit down meal at a pub or restaurant. If the content / portion size of what you receive is as expected you might possibly forgive this - but in addition to the restaurant level pricing, my personal experience is that their portions are now being reduced e.g. chicken yuk sung almost £8 is now delivered to you with the small tray 3/4 full. Try the house special fried rice, £11 for a tray of 75% rice, with a few pieces of brocoli, a prawn, few chunks of chicken and pork. I continue to wish old town every success as its great to have somewhere that does good food so locally - but there is a tipping point in relation to pricing and our recent experience of receiving trays that are not full.

Just when there at 9.45 on a Saturday. Walked in only to be told they were closed. It clearly stated on their hours they were open till 10 Absolutely crap.

At the moment it's difficult to order due to no offer of delivery however they are friendly, reliable and generous people. The food is always hot and well packaged. The taste is amazing and consistent and they offer discounts after 10 visits

Awful. Save your money. King prawn curry was just a tub of what seemed like instant curry sauce with 6 small prawns. Green Thai curry was no better, just chunks of peppers and onions drowning in dark water with a few bits of chicken. The worst take out I've had.

First visit. Fast service,fresh tasting and hot. Plenty of parking

Honestly can’t beat this food, got recommended by a work colleague and never turned back, and tonight 22/09/23 had the best food we’ve ordered yet!! To the point I was nearly ordering again. Honestly order once and you'll never go anywhere else in Telford!!! Amazing guys

Never had a problem here. Very accommodating, friendly man and woman behind the counter, looks clean and tidy, prices are reasonable. One downside is the low selection of drinks, maybe something other than coke would be nice. The food arrives tasty and hot. When I have been in they always seem very busy but quick with service. Downside is I order via there website with card, to avoid cash only in person issue, it's a great system and bypass just eat, however, I had a text saying place 10 orders and get like 25% off after 10. Slowly but surely got to 10 orders, got sent a link for my discount off next order, I think it was only valid for 10 days, which wasn't the greatest as you spend months building up to that discount, only to be told, use it or lose it. I think I ordered 3 weeks after and got the text saying 1 order placed 9 more to go. Bit pointless really.

Nice food. Probably the best Chinese in the area. But the prices have become outrageous. They are really capitalising on the cost of living nonsense trend.

Love this Chinese! The food is consistently very good, tasty and prepared quickly. The customer service is great and I would highly recommend them.

Tried this Chinese takeaway after reading good reviews and was pleasantly impressed with my meals. I ordered online and collected from the shop. Very quick food excellent and good size portions. Cash only if you order in-store or call and have delivered. Lovely extensive menu with Thai chinese and Malaysian dishes. I chose a Malaysian chicken curry extra hot with fried rice and we also had a Singapore fried rice with a curry sauce both meals excellent. Would recommend this takeaway.

Lovely Chinese, always order from here. A little overpriced, but you pay for quality of food, which is what you get!

Turned up literally on closing time and the owner was happy to serve us, excellent quality food with no complaints.

Over priced, tasteless. Will not be using again

Really good food but totally shocking delivery.

The only Chinese takeaway we use. Never had any problems from. Food is always fresh and delicious. Wish you could sit in, instead of just take away.

Placed an order for 16 people. Everything was correct and all ready very quickly. Everyone said the food was superb

Had x 2 takeaways. Both nice but second order was not so good. We ordered same as first and it looked and tasted very different not unpleasant just not what we remembered, perhaps a different chef! Still worth an try!

Love this Chinese! The food is consistently very good, tasty and prepared quickly. The customer service is great and I would highly recommend them. (Susan)

The sweet and sour chicken is really good. Definitely will go again

Food was dramatically over priced, ribs were cooked good but lacked flavour, curry sauce was clumpy which is not a word that should be associated with a sauce! Salt and pepper chicken and chips were great 👍🏽

Have always used, but last 3 occasions got our order wrong. Tonight didn't have any driver avaliable to deliver the missing item for my son's birthday meal. Prices have gone up at least 15% and quality fallen considerably. Last time for ordering from Old Town

Horrible chicken wings never had chicken Chinese chilli and salt like these still with the wings nails on them never buying again and no salt.

Food was super,enjoy our night The staff is polite and look clean. My partner like the chicken balls and chicken curry Thanks guys

Thank you for your reply but I’m still confused as to the explanation about food quality and the reason for its decline, as for the portion size they have got smaller I understand that may be a costing issue but not when you stick £0.70 on nearly everything. Two key elements that seem to be missing in your reply….. I am disappointed we have used you for a long time but currently I’m not prepared too and certainly wouldn’t recommend.

best chineese takeaway in telford.

I was a regular customer here at Old Town, I had a freezing cold meal here and rang up to let them know....... the woman who I spoke to never apologised and basically called me a liar and shouted down the phone at me. I asked to speak to the manager and she said they don't speak english. Simply put...... I will never go here again and I wouldn't recommend it to anyone.

We haven't had a bad meal from here,lately it's been knocked a few times on the local priorslee page but we've had no problem

I have been here around 10 times over the past year or so and i really can't complain. I only live a street away so the food is always hot and delicious. Salt and pepper chips are a must. the only negative is i prefer the Singapore noodles from other places but theirs are still pretty damn good

Not bad, not as good as hadley kitchen though.

Was recommended but it's hard to swap takeaways. So won't be sorry.

Went to order a chicken omelette and asked to change the chips for egg fried rice and was greeted with thats impossible no chance, asked to talk to the manager and she refused point blank arguing that this is the menu and egg fried rice is more than chips, I pointed out that on another order it said add chips or egg fried rice so it was possible and she continued to be very rude to us for something that was so easy to do Phoned another Chinese in Wellington (vineyard) and they just said yes no problem, very accommodating, think old town need to take a long look at how they treat customers because they have just lost a local resident and not the first by the looks of it

first time ordering. Never had Singapore fried rice like that before. Stir-fried in curry sauce. Not good, prawn toast was not even cut, one big slab of prawn toast, couldn't be bothered to divide it. wouldn't have been an issue if i wasn't paying for it. Delivered by the unwashed.

Excellent food good service and quick delivery

Pleasant experience served by very friendly staff. Food is served very hot and you don't have to wait long. We observed staff waiting to take deliveries, they were very smartly dressed and the vehicles they were using were very clean. The shop itself was immaculate and signage for covid 19 ( masks) was clearly marked on the window. Will always use Old Town either going into the premises or having food delivered.

Ordered food at 1937hrs 22/5 told 45min-1hr waited 1hr 10min before phoning again asking where order was to be told was on its way when I asked how much longer lady on phone stated hadn’t had an order from me tonight . I repeated our earlier conversation and the price I had been told again to be told I hadn’t phoned as there was no order on their system?! I confirmed she was the only woman taking orders on the phone and told her exactly what time I’d phoned what I had ordered and the price she had told me to be again told I hadn’t phoned them tonight but would I like to order now . Obviously NOT! Absolutely disgraceful . I have used this Chinese for a while now normally every week or other week but tonight their service and their attitude basically calling me a liar is abysmal service. Photo uploaded to show my calls to their number . The cancelled calls are when the phone line is engaged.

Great, tasty fresh food. Nice people and good menu. Online ordering facility is a little fiddly and could do with some work (hence the 'dropped' star - would be 5 stars, otherwise). Recommended.

We have visited here a number of times over lock down and found their chicken satay (main Course) to be of of the best in the area, that was until last week ! We travelled the usual 20plus mins to drive and collect our order took it home and all tucked in. My husband and I share this dish and both started to eat and said at almost the same time that the dish just had no flavour. I called immediately and explained and they said that they were sorry , the chief had said maybe he had added too much coconut or maybe had forgotten something?? and next time they would replace it. We both tried another bite but ended Up putting it in the bin.So tonight I drove back to get our replacement meal to be told that the chief had past a message to say we couldn’t have a replacement as it’s down to personal taste , I asked to speak to the decision maker (one of the chiefs) more than once to be told he had said he was too busy and that if he replaced every meal that customers asked for he would be out of business - well that statement should tell you everything you need to know. I had hoped he could even give me two minutes to discuss the matter but nope ! If I had known this was going to be the reaction I was going to get I would have scraped it off the plate that night and taken it back for them to try!Well, we will never be going back and I hope that if you choose to go they get your meal right and consistent every time otherwise as far as they are concerned it’s tough cheese.I have never experienced such poor customer service, very disappointed

Tried this takeaway for the first time tonight because it had some good reviews, ordered duck curry & rice with chips, the curry sauce was hot but a bit thin, the duck was just chunks of duck thrown into the sauce, the chips were a bit undercooked, tasteless food, not impressed.

First time in a while having food from here . Used the app to order and purchase which was a little fiddly at times . Food was really delicious though , My wife had the tofu sweet abs sour puffs which were a nice change from usual veggy stuff . Fast delivery !

Always use you and food is always lovely. Apart from Saturday disappointed. The rice tasted of perfume it was awful so it obviously tainted curry. In the bin it went

Very nice food. Pleasant staff.

Lovely owners, always say hi when we come in and quick as anything to get our orders done

Avoid this website at all costs. Ordered food with 2 key items missing. Waited over an hour to get through to the online customer services for help. When I got through they said they can’t help I have to speak to the takeaway provider to get a refund. I ended up throwing the food away. Complete waist of money and time. This food provider should be looked into with all the bad reviews and taken out of operation

Would not use anybody else clean fresh food. Top notch food everytime.

Absolutely great food, quick efficient service, with very pleasant staff and the shop always looks spotless. Never had a bad meal - always delicious!

Always great quality food. Lots of quality meat, not the usual chewy off cuts. My wife has a nut allergy and the diligence they show each time we order is impeccable, even providing us with the owners mobile. Fast, efficient, and friendly too.

Dishes at this place are great. Yuk Sung and special fried rice awesome. But despite asking several times the chips are absolutely horrendous. Always burnt and you can barely taste the potatoes. They must cook in batch and then continually recook once a customer orders. Or they fry their food in very old oil which means this is happening for all their dishes which is a vile thought. My advice is either cook the chips to order or don't offer them. If you don't have the staff or time to deal with chips don't put them on your menu.

Great take away and preferred point of call when ordering Chinese. Has delivery service or can ring and collect. Able to order through App for delivery . They do take cards for delivery and collection (be aware collection needs to be minimum of £10 for card or cash). Worth a visit

First time using this takeaway tonight and I'd definitely use again. Really tasty hot food. Definitely recommended.

It's the first time when I am ordering and I can say that the food is amaaaaaazing! I will definitely order again and recommend it further!!! Thanks to all the staff! ❤

Regular customer since they opened and the food yet again was great. Excellent portions. Yes the dishes have become a bit pricey but you find this with most places now.Unfortunately customers seem to have decided that they are exempt from wearing face coverings and have a complete lack of respect for anyone else. Also for staff at old town. Appreciate it is not your job to police face coverings but it is your job to ensure your delivery drivers wear face coverings which you are failing to do.

Food very good hot and well cooked, good value for money, waiting time acceptable No longer have steak on the menu which is disappointing otherwise would be five stars

Used another Chinese take away for years but a family friend started delivering for Old Town. We gave them a try and now we won't use anywhere else. Food is fantastic, shop is very clean and staff are friendly. Highly recommended

We have used this Chinese a few times since moving to priorslee and have always really enjoyed the food. We use the online app to order and pay and the food has always arrived quickly and delivery driver friendly. Would recommend

Order was wrong then they wouldnt deliver a replacement even tho it was there mistake, they were rude on the phone and a women in the background shouting in another language then they asked me to returne the incorrect meal altho the kids had started eating the items that wgere correct in the order, disappointed after all the good reviews . There was no delivery offer and no refund or compensation offerd.

there was no social distancing when delivery driver handed food and had to pay in cash which was annoying also! The food wasnt great

Every time I order from here the food is always fantastic! I usually order Singapore chow mein and it's the best I've had in Telford

We used Old Town on many occasions,last night was the last,!! WE ordered 4 Chicken Curry with Rice and Chips,we counted the chicken in 4 meals and found 5 small cubes of chicken in each meal no curry was evident,the rice was dry with no taste,I called to complain and was told if we hadn't touched the meal we could send back,I explained that it was already dished up and was told they would send some curry sauce!! whilst the gentleman I spoke to was polite I could hear a woman in the background raising her voice and at no time was I offered a refund or replacement meal.Well your loss Old Town.If I could have marked lower than 1 Star I would.

Five starts , high quality of food. I've been trying it for one year. best place in Telford

Would not recommend anyone ordering from here they seem to pay more attention of the packaging then the food I had salt and chilli chicken.. which was well over cooked just a few pieces of salt an chilli batter if you ask me I don't no where the chicken went.. plus I found a black hair in my rice!! Never again!!!

Just a local cheaply priced Chinese takeaway but with good food. Also do other food than Chinese with Cantonese and Malaysian dishes.

Great food to take away or to have delivered

Regular customer since they opened and the food yet again was great. Excellent portions. Yes the dishes have become a bit pricey but you find this with most places now. Well recommended.

Lovely food always hot highly recommended 5☆

My hubby and I ordered food via big foodie, it didn’t seem to be going through and we had to refresh. It had gone through after all but 10 minutes later after ordering (due to delay) we realised it was incorrect. I ordered my husbands curry wrong and Big Foodie had added an extra egg fried rice on. We called to cancel but kindly instructed we had to go directly to Big Foodie. Their website says open Monday to Friday only which is incorrect as my husband got hold of them. Food cancelled easily and reordered. Arrived within half an hour correct and piping hot. Delicious and will definitely use again. Thank you x

The food is absolutely amazing and staff are very welcoming !!!!!

Order often and they always keep the quality high. We’re vegan and they always accommodate.

Won't be using them again despite having been a loyal customer for years/since they arrived in Priorslee. I feel they're just penny pinchers*. Phoned them up last night to tell them my son had found a small piece of sharp plastic in his meal after he was nearing the end of eating, secondly the large tub of egg fried rice wasn't large it was a standard tub. Didn't realise till after we had finished eating. I wasn't asking for money back or a replacement but was merely letting them know but their whole attitude stinks! The male on the phone was polite enough but you could hear a chinese woman in the background raising her voice. Their prices are too high, they charge 50p service charge for using big foodie and £1.50 delivery even if you live less than a mile/quarter mile away! They charge 50p for not having veg with a meal or wanting it extra spicy!!!!! FIFTY PENCE! If you open up a prawn item in batter or any other coating you'll find it's only half a prawn so they skimp on that. The crispy chilli beef is a waste of money, just a few crispy bits of non beef! Sorry Old Town you've blown it. I'll be using Wishing Star in Shifnal from now on.

This Chinese Takeaway is in a housing estate and has good parking as it shares the site with a few other businesses including the doctors surgery. The food can be collected or delivered and whichever you choose it is always kept nice and hot. The menu has some different items on it when compared with other local outlets so you can experience new things but still enjoy your favourites. We particularly liked the Hoi Sin Chicken and the Beef in Black Pepper Sauce.

Food great delivery time also good

Been using oldtown for a while now and can honestly say I've never had a bad meal from here always hot and very quick delivery.

Ordered special house chow mein very little flavour and very little meat contents, disappointed.

the food was fantastic, the portions are very good size, friendly staffs.good services.will be back again again....

Food is quite over priced for what it is. Children are working behind the counter which I feel shouldn’t be allowed. English is terrible and so are the mannerisms. I live across the road from this Chinese and still drive to Chans in oakengates which I would recommend for those looking for a decent takeaway.

Food was very good price spot on clean and tidy staff very friendly not much else to say

Food here is good with generally large portions although some dishes can be small.There are some items that are a bit pricey but overall it is a great place to go if you are looking for somewhere convenient to eat that also has nice food!

I visited this restaurant today for the first time and asked if they could provide; a toffu dish and fried rice with pineapple. I did not use their menu but spoke to the woman serving face to face. I also told the woman on check out not to add egg to the dishes and mentioned that i was vegetarian. The woman serving advised she could do this.I was served quite fast, and took my meal home to find i had been given 5 pieces of toffu which was very dry and not pleasant at all. But more importantly the fried rice i was given contained chicken.I called the restaurant up and spoke to the woman who advised that there was a dish on their menu called ‘pineapple fried rice’ which contained chicken, and that is what i had been given. I was refused a substitute or refund so obviously the whole lot went straight in the bin! I appreciate that the woman serving could not speak fluent english and we did have trouble understanding each other, but this is the first time i have ever come across a chineese place that titles a dish ‘pineapple fried rice’ and puts chicken in it! Also i had hoped that by mentioning the word ‘vegetarian’ this would have indicated that i do not eat chicken!Annoyed my meal was spoilt and at the wasted cost. Definitely wont be returning for a second visit.This review may not affect non-vegetarian customers, but i would not trust this restaurant if you have allergies as what they are putting in their food is clearly misrepresented.Poor marketing, poor customer service, wont be using again and would not recommend!

Order most weeks and twice now they have forgot part of my order. However this evening it went a step further, the shredded beef was not looking to great so I passed comment on this when calling about my missing items, the owner wasn’t interested in my complaint but sent the missing items. When the driver came I handed him the dish I was unhappy with and asked for them to refund. 40 minutes later and the owner didn’t call me, so I called them, she told me the dish was in the bin and refused to refund for it! The item had been reheated the crispy beef it was hard, batter was white and with no sauce on but the owner much preferred to argue with me for 15 minutes and talk over me rather than refund! I’d never use this Chinese again! Once was a regular customer NO LONGER!!

Will not be using again! Completerly messed up my delivery and then had to go into the shop to collect my food that they got wrong as they couldn't re-deliver. Complained and got talked over by the owner who tried implying it was my fault for not checking all the food before opening some of it. No offer of refund or an apology untill i asked for one, terrible customer service and a family meal ruined!!

We had a house full of visitors and rather than cook we all agreed on a takeaway. We selected Old Town as my daughter had a recommendation from a friend and it was close by. There were 8 adults and 4 kids so it was a big order and everyone wanted something different. They have a very good menu, I ordered and waited for the food to be prepared which considering they were busy did not take long. The food was fantastic, the portions are very good size and it was piping hot when I got it home. There wasn't one complaint