McDonald's in Birmingham

Nightmare, they probably can't read there, we order again and every time something is missing and the standard is no dips in every order

Great service from Richard. You can see he genuinely cares about the store and the customers who visit. Top level customer service of a kind so seldom seen today.

Just your average McDonald's, nothing more. If you're ordering drive-thru watch your wheels on the stupid, pointless kerbs just after you've ordered

Food is never right from here. Chips were unsalted

I ordered food to be delivered tonight.. it never arrived . Doubt just eat will refund. Last time I ordered it went to the wrong house was returned to the restaurant then sent me to cold!!! Lesson learnt never again!!

One burger was missing the other was the wrong one A refund is irrelevant when you’re hungry. I would like the right order

Very friendly stuff member ! Full of experience & passionate about their job ! Highly recommend!

Fantastic food and service . Quiet place .

Cold and squished pulled apart on muffin bun likes like a cats been at it

The driver was not on the coventry road even thou i left notes to make it simple where i was.. straight down the coventry road from yardley McDonald's. Then when i complained how late he was he just asked me to give him the code so i could get my foo

food was cold, driver had an attitude. what more can I say

Food came cold & missing items. How is it so hard to put an order in a bag correctly 🤯🤯.

disappointing meal fries seemed stale and cold katsui wrap also cold and lacking sauce all the way through

thy show as a meal deal mcmuffins and hash browns no hash browns came

My order was missing the food!!!

freezing cold food .literally 2 min drive away and not once has the food been hot

over a hour for grease-coated $h!+

left out 20 nuggets and the share box from my order. ended up spending nearly 35 pound for nothing 🙃 absolutely disgrace

chips were cold and undercooked and burger was burnt

food was ridiculously cold. clearly been left out while waiting for driver, unsure how difficult it is to put food in the hot hold. sauces straws and napkins missing & came 40 mins late. food was inedible.

Katsu wrap ordered crispy sent chargrilled had 1 small peice of chicken in it was stone cold as was all the rest of the food wrap chips went in bin had to microwave rest of food it’s just not good enough .

2 missing big macs, absolute clownery

very rude driver. blamed me for HIS satnav taking him to the wrong place!

I was passing through got a chicken wrap and cheeseburger, it was the worst McDonald's I have ever eaten in the wrap was like chewing cardboard it eas disgusting service ok won't go back

I’m severely allergic to eggs and there are eggs in my order. My order is also wrong.

absolute joke yet again!!!! no fries delivered, waste of space, just close the branch already!!!

Food cold took too long finding the address when he was in the wrong location need to look at block numbers when looking at flats

Driver went the longest way to get to my house food cold as aways worst mc donalds ever

I ordered a McDonald's and received an empty soaking bag on my doorstep as alp the drinks had spilt everywhere the ocean cream was also ruined. not pleased!

Incredible delivery. Great service.

Food that was delivered was nice but had missing food items, and no straws & sauces.

Sent me the wrong order. Again. Wrong food, wrong drinks.

Staff are rude and so is the manager, food is never fresh in this place and when you request fresh food they give you attitude instead.

Delivery took 34 minutes. Excessive for “fast food”!

Medium fries missing, other food cold .Yardley McDonald’s a total waste of time and money.NOT USING THEM AGAIN!!!!

This is the last time I get McDonald’s delivered by just eat, every single it arrives freezing cold, items missing, looks like it’s been thrown together from a distance, just rubbish, best part of £40 spent and the quality and standard of the food is genuinely garbage and we never get everything we order.

sorry to say but the food was cold I'm not blaming the delivery because my delivery was on time

Delivery driver was very polite…food nice and hot!

No sauces for nuggets or straws for drinks, food was cold as per usual. Will be using the olton McDonald’s from now on.

Ordered at 5:30 pm for 7:30 pm delivery. Received confirmayion that they received and accepted the order at 6:50. It confirmed that it was cooking 20 miures later and the driver was waiting. Nothing changed for 40 minutes. Arrived freezing cold.

appalling service a few times items have been missing, had to reorder which costs more money

What is going on… ??? This is like the second time my order has been missing its drinks…. 🤨

Amazing Delivery Driver. Very respectful, humble and Kind. The food order was also perfect. TRUELY AMAZING.

Stone cold food and the chips were a week old

Fantastic customer service. Highly recommend

delivery driver was very polite

Delivery was way better than the quality. Food was cold, the coke wasn’t filled up properly, happy meal came without a toy and the big tasty was mostly lettuce

Ordered for lunch eta 30 mins - eta updated multiple times - delivered 1.5 hours after order. Drink spilt leaking all over my order, my front door and floor. Food cold. So much for a Friday treat…

Good was cold and they forgot the cheese bites

The driver sat outside my house on his phone for 20 minutes then was abusive towards me when i said my food would be even colder than usual. Also items missing

was missing my food and it was cold not happy

Not delivered!!! Hope the refund is quick, can’t afford 2 orders in one night!

Didn't get the free Chicken nuggets.

Nice and hot and no items missing makes a pleasant change

Please do not use this McDonald’s staff are rude Abdul should not be working there he is really rude asked me if I was perfect who does he think he is I need you to contact me I want to make a complaint about this restaurant please please do not use them

Missing food that I have paid for are you joking

It’s a McDonalds but better than average

Food was stone cold..freezing cold..

Asked for a chocolate milkshake and got something totally different that I didn't like. Also no straws were provided.

One of the milkshakes had no flavouring which spoilt the enjoyment of the meal.

They have missed items off my last 3 orders. New Years resolution to not order from them again

delivery man was lovely. Very polite and happy. Nicest delivery man we have ever had.

was late but at least it was warm this time

I ordered two meal deals so 4 Big Macs but only received 3, so annoying when someone's meal is missing !!

There is something missing EVERY SINGLE TIME. Between drivers giving us other people's orders, and the staff forgetting items altogether, Yardley Branch should be shut down for good. Will never order from this branch again.

delivery time kept changing. food was barely warm when it arrived

today's mccrispy chicken meal was nice and cooked well and warm fries were warm too usually there not and the new blueberry milkshake was lovely too, also was delivered on time the delivery person phoned me before he knocked on my door so must of read my delivery notes which was nice

congrats, the one order Yardley McD never completely messed up this month

driver refused to bring order to door, food all cold, had to re heat all of it. not impressed

Ordered off the app, collected from the drive thru. Food was good and warm but is it really good value for the money?

Part of the meal was missing, and the food that did arrive was cold and tasteless.

It was best McDonald's order I've ever had, it was so fresh and still warm, fries were crispy. If it only was like this every time.....

Extremely slow service don't seem to know how to work as a team to get the orders out here

Cold as always not bothering again

No straw. how are you supposed to drink a banana milkshake? also no dips either. Always something. missing.

happy with everything. thank you

all the food was cold so we had to microwave it all, there was plastic in the one big mac and 1 of the mcfluffies were missing

Driver gave my food to somebody else. Called the store as my kids are waiting for there food. Manger tried to tell me they had ran out of food and they couldn’t help me. £30 for two McFlurrys. Absolute joke!

the food is cold as per and the fried are chewy,, sort it. same always, it ain't hard!!!!

Freezing cold and missing items

Food was stone cold time kept getting pushed back, McDonald’s should put fresh food in if they know it’s been sitting there was an hour disgraceful.

drinks were half empty as they spilled all over the food, porridge was cold. no straws, serviettes or condiments. no syrup for pancakes.one muffin missing. I don't even think this is my order.

absolutely abysmal forgot half my stuff and sent wrong pie not happy at all won't be ordering from again

Nothing really bad about this maccies the Manager is welcomeing in there if u need help he won’t hesitate good food not cold it is clean in there though they forget to stock toliet paper in the toilet

Food was cold and missing item

food was an hour old and cold. Just eat say this is acceptable in their policy. be warned

Milk shake missing, one large fries and noggets missing from order, this happens nearly all the time.

Didn’t receive this order & haven’t been able to get hold of anyone from delivery service to find out wot happened, spoke to a lovely lady at McDonald’s who really tried to help but unfortunately apart from advice wasn’t able to do much else

Dips all missing off every meal

2nd time I've ordered and 2nd time no straws with the drinks

Forgot chicken nuggets and gave us the wrong food .very cold ,drinks were flat .

fuming you forget an fruit and bag and instead of my selects you gave me nuggest

Really good one of the cleanest maccy dees I've been to

The food was cold n had to be reheated

Forgot one item so had to be refunded. Looks like they make the Big Mac with their fists then throw it in the bag

driver parked some distance away. I was looking out for him and saw him drop something. when he arrived he said the drink had spilled in his car boot because McDonald's hadnt put the kid on correctly. I don't appreciate being lied too. In addition the food was cold. he did not have it in a thermo bag and I would like to know why it was stored in a car boot? how am I to know that the boot is clean and does not ccontain chemicals? especially when not stored in a proper bag. not happy at all

Cold and half a portion of fries

Initially said 15-20 minutes delivery for it to be over an hour and all the food missing, only drinks delivered.

Waited nearly 2 hours called McDonalds it had been sitting there driver had been called but he didn’t collect finally arrived freezing cold, they just sent the order that had been sitting there for 2 hours

There was chilli sauce in my quarter cheese. Yuk!!