McDonald's in Birmingham

Staff have 0 customer service skills and offer no help. They ignore you for 10/15 minutes hoping you will go away . It’s a shame the staff let the place down.. especially the managers.

Nice little mc ds service was good , fairly close for airport pick up trip they seem to do thier sausage n egg mc muffins upside down to what usual in shropshire haha ie cheese on the egg side🤔 not on the sausage side still tasty 😋

Bad appearance inside, a lot of dirt. Personally, I have never had such a bad meal with a mac as with this one. Fries tasted like old grease, burger bun was soggy. Had to pay extra to get Coca-Cola but it tasted nothing like Coca-Cola.

This is not the first time sending food out stone cold.Will not use this store again they are useless.

Amazing place wonderful grounds would recommend to anyone

Terrible place, don’t order from here

Cold food, very hit and miss this McDonald’s

always have food missing and chips are always cold and waste of money so won't be ordering again

Full order not delivered. Its a sunday night its not that hard to the job right

Missing items, stone cold. The usual overpriced rubbish from mcdonalds

absolute joke yet again McDonalds have messed up an order missing 2 single cheese burgers and one big mac burger aswell as the minecraft toys with the meals this is unacceptable I request these to be sent out immediately or a full refund for the inconvenience

Food was freezing cold and the drink had spilt in the bag

We didn’t get our order. Delivery guy was rude & hung up the phone on me. I gave him specific directions. He waited at the end of the road and it said it had been delivered. I told him where to go as he was only down the road but ignored me.

only 18 nuggets in box and chocolate milkshake tastes like banana.

I got three drinks instead of my food

ordered Minecraft meal, but has no toy

delivery man was so kind and really professional food was abit cold but overall alright service

we didn't get our dips and straws the food is cold. the driver didn't want to follow my instructions.

It's MacDonalds mostly run by children so well you know. It's bad lol

Food was hot on arrival unlike other McDonald’s within the local area

I paid 35 pounds and they missed 2 meals and then I got a refund that was not the full amount.

joke of a place, missing items left right and centre

second order came fine after 1st order was so wrong it hurt my head thinking how it come to being so wrong. someone obviously is doing it on purpose having a laugh obviously not happy working the there... spent double courier fees etc. last time I order from here. it's like spin the wheel for getting what you ordered.

order had everything missing apart from the drinks. Absolutely atrocious only ordered wraps cus can't eat bread

Every time I order from the yardley branch and I mean every time there are items missing and It’s not just one thing it’s whole meals. Someone must be on the fiddle.

food was cooked well thought it could of been a bit warmer though especially the fries

Audrey was very friendly and come over to make sure all was well beeming big smile and very welcoming. 5 stars for Audrey ✊

well maintained and cared for interior, great prices, and friendly staff; this branch of McD is quick to cater to customers in a professional and friendly manner. Most menu items are available and the service is fast. I took some pictures of my food earlier which were nice, but will not bother uploading them as the food here is perfect/standard - what you see is what you get, a good, decent branch of McD with a team that deserves respect for the work they put in. Definitely worth visiting if you are in the area.

Missing items from the order and food is cold. This is constantly happening. They need to sort this out. It is ridiculous.

Passing through, called at the drive through, are inside the following day. Food served quickly on a Saturday. Friendly chap on the counter. Food was great and the fries felt cooked. Inside was very clean and spacious. The best Cappuccino I've had out of all the McDonald's restaurants. Highly recommend here though.

Order was late, Fries were stone cold, burgers lukewarm. It's baffling how hit and miss this restaurant is, mostly miss....

Food cold, partial wrong order. No napkins.

Fast delivery, food hot and tasty and friendly guy ☺️ many thanks 🙏

Nightmare, they probably can't read there, we order again and every time something is missing and the standard is no dips in every order

Everything was cold, everything was just thrown into a bag with no care in the world and it didn’t even taste nice I want a full refund asap I am not satisfied

Did not receive the food had to drive down to maccies myself and place another order waiting for a full refund for this order as the driver couldn’t find where I was with the specific address on and on the phone to me aswell. Absolutely appalling how the delivery driver was ending the call on me when I was telling him exactly where I was so have no idea where to food arrived to because it was not me. Not happy at all as I feeling faint and needed something food but still had to travel not happy

Ordered 4 burgers, fries, drinks, mozzarella sharebox, etc. and all we got given was a happy meal and a chicken select meal! 3rd time in a row they’ve got it wrong or we’re missing item

Food was ok but they missed 2 items from my order.

Great service from Richard. You can see he genuinely cares about the store and the customers who visit. Top level customer service of a kind so seldom seen today.

Arrived on time, everything there, and still really hot. Thank you ☺️

Large coke was missing and tartar sauce on fish burger was in the box and not on the burger. Very poorly constructed.

incompetent of getting orders done missed half the order how hard is it to do. Food even on the receipt thanks for spoiling our evening and people gone without food

Missing 9 chicken nuggets report it and they will investigate?

Absolutely shocking! Cold food. Wrong / missing drinks. Horrendous.

Food was cold drinks spilt in the bag and a piece of paper in my burger

Items missing and this is not the first time

The delivery driver was really nice the food got here quickly xx

Burger missing on my Big Mac,cheese burger completely squashed,ice cream split in bag.not happy

polite delivery man.. food was hot and lovely

As usual with the Yardley branch missing item, and an incorrect item, if you have the option to use the Olton one then choose it!

The food took ages and it was cold

Just your average McDonald's, nothing more. If you're ordering drive-thru watch your wheels on the stupid, pointless kerbs just after you've ordered

loved the philly steak burger but just a little too much cheese, fries both were luke warm had to heat them up. raspberry and white choc pie was lovely. I don't understand when I live less than 5 mins away the food is luke warm.

Stone cold must have been cooked half an hour ago and left on shelf.

Food cold …no sauces for 2 nuggets meals or straws for milkshake and coke not happy at all

Absolutely disgusted. All the food was stone cold and I’m not even far from the restaurant. Spent over £25 and got £6 back.

Absolutely appalling, food was late and cold (freezing) i put it straight in the bin, if you think it’s ok for someone to spend £15 on 1 meal and it’s late and cold then it’s not ok it terrible, should be ashamed, I want my money back asap otherwise I’m taking it further I’ve had enough! Happened way too many times!

It was disappointing that one set of fries was missing and this isn’t the first time that this has happened!!

i can’t believe your delivery driver messaged up my order i want a full refund and on my delivery fee

food was cold and poorly made, food tasted stail like been left out for a while.

Didnt get my ice creme i ordered with the meal

They never read the notes and i asked for a toy with the happy meal but got a book.

Ordered a milkshake, got a coke, the bag it came in was open and the driver dropped the bag so it was crushed and leaking

Forgot half the order, drink spilt rest of food cold

everything perfect, deserves a mention as its always a worry ordering from this maccies. take a bow to the worker who takes pride in their job. even sent dips

food was cold, will be along time before I get food here again

Food is never right from here. Chips were unsalted

on time kept updating in for delivery

It came fast and my food was hot xx

Losts for and burger tasted bad

Forgot sauces and straw wastemans

Shocking time kept changing food was FREEZING COLD & half was missing

Only part order no refund still

Had two items we didn’t ask for two ice creams

Missing items with my order / not answering the phone either to re deliver the items that are missing / not the first time this has happened

food cold. fries barely edible.

chips were freezing a the nuggets were missing 5

not all my order arrived, I had to go and fetch the rest with a crying child as it was her food that was missing, the only positive things was the replacement was given no questions asked

food stone cold again. 2 mims down the road from the restaurant to

completely wrong order delivered

When I order one line I all ways have a buguer sort rip off

luckily we were last on the drivers multidrop route so the burgers had a chance to thaw out in the February sunshine so we're less frozen than normal

Ask for no bacon on my wrap but they still pot in on

Both large fries were half full cheeseburger and hamburgers were squashed

I ordered food to be delivered tonight.. it never arrived . Doubt just eat will refund. Last time I ordered it went to the wrong house was returned to the restaurant then sent me to cold!!! Lesson learnt never again!!

I never received my delivery!! So annoyed

freezing cold came in a lidl bag ?

ordered an hour before it came, was cold and the “courier was apparently at the restaurant” for 40 minutes

One burger was missing the other was the wrong one A refund is irrelevant when you’re hungry. I would like the right order

Very friendly stuff member ! Full of experience & passionate about their job ! Highly recommend!

Fantastic food and service . Quiet place .

Cold and squished pulled apart on muffin bun likes like a cats been at it

The driver was not on the coventry road even thou i left notes to make it simple where i was.. straight down the coventry road from yardley McDonald's. Then when i complained how late he was he just asked me to give him the code so i could get my foo

food was cold, driver had an attitude. what more can I say

disappointing meal fries seemed stale and cold katsui wrap also cold and lacking sauce all the way through

Food came cold & missing items. How is it so hard to put an order in a bag correctly 🤯🤯.

thy show as a meal deal mcmuffins and hash browns no hash browns came

My order was missing the food!!!

freezing cold food .literally 2 min drive away and not once has the food been hot

over a hour for grease-coated $h!+