GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.1

Based on 9.990 opinions finded in 4 websites

site_photo4

Nº 3237 in 4016 in Birmingham

Nº 89 of 118 Fast food in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..strawberrychickennuggetscheesecooked

comment_iconOpinions

Its ok . Nice people who work in there and nice food

site_logo

Tracy Jones . 2024-10-21

MORE AT Google

Absolutely disgusting service!!!! Drive through and sat for 16 minutes with 1 car ahead of us. No service left to sit waiting, no customer service present, the attitude to let people wait without telling them there is a problem!! what's wrong!! Couldn't care less about paying customers, had to get out of the car to walk and ask why the delay. Poor poor poor, who ever manages this branch, should NOT be in charge. Basics!!! Let the customer know there will be a delay due to the inept systems you use and come and speak to the customers!! Don't leave them waiting and not knowing. Left and used a different branch with no wait and better service levels. Shocking that you are happy to treat your customer this way. Sheldon Coventry Road MacDonald's are clueless in how to run a business. Avoid and drive half a mile to use an another branch. 3 times I've tried this branch and every time an issue. Goes from bad to worst with the attitude of the staff here. Rude and no apology and told the systems are down and being rebooted, no expectation on time to wait untill fixed. Seriously the management have no skills apart from being good at not being good. The good was also horrible and lacking in filling on the burgers, terrible we experience.

site_logo

PJ . 2024-10-19

MORE AT Google

Cold food, wrong items and rats in the car park.

site_logo

Michael health . 2024-10-18

MORE AT Google

It's very busy, but good food and a great cup of coffee.

site_logo

Surinder Johal . 2024-10-18

MORE AT Google

Great to see assistance was available for older people. Food was hot and tasty.

site_logo

Janice Cook . 2024-10-16

MORE AT Google

There is always food missing from every order.

site_logo

revturbo . 2024-10-12

MORE AT Google

Food was wrong. Asked for no cheese but again burger had cheese. It’s ridiculous that a simple request can’t be followed.

site_logo

Tracy . 2024-10-08

MORE AT Just Eat

food came freezing cold driver had it on board for 20mins

site_logo

Daniel . 2024-10-07

MORE AT Just Eat

No straws, 1 fries missing and no dips

site_logo

richard . 2024-10-06

MORE AT Just Eat

No sauces have come with the food despite ordering sauces from the chicken select box

site_logo

Matthaios . 2024-10-06

MORE AT Just Eat

completely wrong order. missing 3 drinks & a muffin meal. adsokute joke.

site_logo

Mark . 2024-10-06

MORE AT Just Eat

Every time I go (admittedly not often) there seems to be more attention given to deliveries over walk in customers. Food size decreases while price increases!I think it's time to make my visits less frequent.

site_logo

M J M . 2024-10-05

MORE AT Google

The food was cold and was like cardboard it wasn’t very appetising and wasn’t very nice to eat

site_logo

Tara . 2024-10-04

MORE AT Just Eat

The food arrived cold the fries got thrown away and the burgers barely touched

site_logo

Tracey . 2024-10-04

MORE AT Just Eat

No fries with all 3 meals ordered

site_logo

Dean . 2024-10-04

MORE AT Just Eat

what an absolute joke, missing hashbrowns. ordered milkshake and was sent coke...

site_logo

a . 2024-10-02

MORE AT Just Eat

Missed my drink and food was cold

site_logo

Hannah Taylor . 2024-10-02

MORE AT Google

Order was extremely late, no apology from driver. Disappointing experience

site_logo

Catt . 2024-09-29

MORE AT Just Eat

Food was cold & saggy instead of cucumber bag i receive apple slices & grape bag

site_logo

Kiddiesha . 2024-09-29

MORE AT Just Eat

Order was missing majority of items, and some items were missing part of the order or just not up to standard. Missing different items from both happy meal orders, missing an entire main order, and 2 drinks orders missed aswell as getting one completely wrong. Food is luke warm at best

site_logo

Jamie . 2024-09-29

MORE AT Just Eat

Food never got delivered! Awful. My partner had to go to the restaurant! They then said that the order was delivered! Liars.

site_logo

Jade . 2024-09-28

MORE AT Just Eat

Ordered a meal and nuggets on the side got sent the meal and a cheese burger with extra pickles and not my nuggets (unfortunately I’m only offered a refund or credit which is annoying Because all I wanted was the food)

site_logo

Caitlin . 2024-09-28

MORE AT Just Eat

Food was freezing cold chips were disgusting

site_logo

Gary . 2024-09-27

MORE AT Just Eat

Fries are cold, over cooked and like carboard. How can you sell food like this, wasn't able to eat them.

site_logo

Donna . 2024-09-25

MORE AT Just Eat

The food is very dry, inside the location is very dirty

site_logo

Răducu Gabriel Scarlat . 2024-09-24

MORE AT Google

delivered the completely wrong order and not happy at all

site_logo

alan . 2024-09-24

MORE AT Just Eat

Very good experience no problems

site_logo

Tim . 2024-09-23

MORE AT Just Eat

Order was missing an item. Just Eat refunded cost via credit to my account. ordered missing item and was changed again for delivery fee and service fee through no fault of mine but the restaurant fault!! Should not have been changed for McDonald's fault.

site_logo

Sky . 2024-09-22

MORE AT Just Eat

Missing half my items and items that come was wrong

site_logo

Barry . 2024-09-21

MORE AT Just Eat

Food was cold and items missing

site_logo

Emma . 2024-09-20

MORE AT Just Eat

I ordered sauce and didn’t receive any. I also put some instructions on my order to leave the deliver in the porch and not ring the doorbell before I have a newborn baby in the house. These instructions were ignored and my doorbell was rang and now I have a screaming baby.

site_logo

Kate . 2024-09-20

MORE AT Just Eat

driver didn't have a food bag and and food was swimming in coffee.

site_logo

Liam . 2024-09-18

MORE AT Just Eat

cold drinks in bag with hot stuff ✖️

site_logo

Grant . 2024-09-17

MORE AT Just Eat

food wasn't very hot and they forgot the bbq dipping sauce for the chicken nuggets

site_logo

Bernie . 2024-09-17

MORE AT Just Eat

Watched the driver on the map, sit in the car park for 10 minutes with my food. He then drive in the opposite direction to my house and again parked up for another 10 minutes. Food was absolutley freezing when it got here and driver was rude.

site_logo

jade . 2024-09-15

MORE AT Just Eat

fries we're cold and reheated. like rubber. the big mac looked like a normal burger. was cold and no big mac sauce. really dry. disgusting

site_logo

Daren . 2024-09-15

MORE AT Just Eat

The driver had me standing at my door for ten minutes saying I need a code to complete delivery I did not receive a code now my food is cold not happy

site_logo

Ellis . 2024-09-15

MORE AT Just Eat

had bites in the burgers disgusting service

site_logo

Joe . 2024-09-15

MORE AT Just Eat

Very hot and very nice - cheers all

site_logo

Alex . 2024-09-14

MORE AT Just Eat

It is one of the best McDonald's restaurants I have visited, always clean, and staff are super helpful and welcoming. Special mention to older gentleman that greets everyone with smile, he deserve 10 stars

site_logo

Zoran Ivanovski . 2024-09-13

MORE AT Google

driver went to the wrong house

site_logo

Jess . 2024-09-13

MORE AT Just Eat

My time for delivery was changed 3 times then when it arrived it was all barely warm the fries were all cold and the one burger was stone cold too.

site_logo

Tracey . 2024-09-12

MORE AT Just Eat

Missing food from my order everyime. I keep making complaints. I'm paying for food I don't receive. it's becoming absolutely ridiculous. I keep leaving a note on the system to say please make sure there are no missing items.. It's a simple instruction.

site_logo

Nadia . 2024-09-09

MORE AT Just Eat

Every time I order from here something is missing. Their answer? Request a refund. I don’t want a refund I want the food I ordered!! The delivery driver was there for 20 mins kept pushing back the delivery time. This doesn’t mean it arrived on time!!! Food was luke warm when it eventually arrived. Terrible experience

site_logo

Shona . 2024-09-09

MORE AT Just Eat

The food was delivered on time but was cold..the McFlurry was less than half filled.. dissapointed I usually love the food from here

site_logo

Tracey . 2024-09-08

MORE AT Just Eat

Useless takes 2 hours to deliver and cold

site_logo

Greg . 2024-09-07

MORE AT Just Eat

Place Ordered at 16:07 delivered at 18:23 unacceptable

site_logo

Greg . 2024-09-07

MORE AT Just Eat

It took ages to assign a driver, which I understand to a point as it’s Saturday and it was free delivery, but then it was further delayed by macdonalds taking forever to prep the food, the time for delivery was getting later & the food was cold!!

site_logo

sarah . 2024-09-07

MORE AT Just Eat

Missing medium sprite from the spicy veggie meal and all dips for chicken nuggets

site_logo

Stacey . 2024-09-07

MORE AT Just Eat

Too salty and I don’t like the added onions. I don’t usually have onions at all. Not nice

site_logo

Shona . 2024-09-06

MORE AT Just Eat

Wrong order, even though it was right on receipt. Fillet o fish delivered instead of mcchicken sandwich meal and hamburger. Chips cold. Had to order from another McDonald’s for correct delivery. Still waiting on refund.

site_logo

Melissa . 2024-09-06

MORE AT Just Eat

Delivery driver was not sure of our address and the coffee had been spilt

site_logo

karen . 2024-09-06

MORE AT Just Eat

received order from driver not mine and he didn't care,

site_logo

Andy . 2024-09-05

MORE AT Just Eat

Missing items!! 2 happy meals missing from order!! Drivers rude response shoulder shrug “call them”

site_logo

Alison . 2024-09-05

MORE AT Just Eat

Half of the order was missing and nobody answers the phone to say so. To get the missing items you have to order again and pay delivery a second time

site_logo

Sarah . 2024-09-04

MORE AT Just Eat

Food was cold was also missing my dips

site_logo

amy . 2024-09-04

MORE AT Just Eat

fries we're not cooked couldn't eat them

site_logo

Joanne . 2024-09-04

MORE AT Just Eat

Food left on floor, cold and missing items, useless!!!

site_logo

Matthew . 2024-09-04

MORE AT Just Eat

order a strawberry milkshake yet it is chocolate at the bottom them strawberry on top

site_logo

jenna . 2024-09-03

MORE AT Just Eat

this is the last time we're going to order from here. We've has so many misorders from here, with no satisfactory explanation when we've called. Always something missing from our order. Food seems to be thrown together. If you don't want to do the job properly, go find a job you actually want to do. When my husband called and spoke to a manager to complain that for the 6th time there was food missing from our order,all he did was apologise once and then go silent. Great customer service..NOT

site_logo

Susan . 2024-09-03

MORE AT Just Eat

My drink was spilt everywhere even leaking out the bag!!!!! Driver was good and was helpful

site_logo

Lishaa . 2024-09-01

MORE AT Just Eat

no toy or book with the happy meal. i think if you still order from mcdonalds and don't expect to be disappointed considering the consistent bad reviews they've been getting for years then that's on you. it's not like there's no one e who sells burgers. we do it to ourselves.

site_logo

Leon . 2024-09-01

MORE AT Just Eat

I was going through the drive thru to the payment section and I spotted this sweary manager shouting at this employee.

site_logo

Javier P . 2024-08-31

MORE AT Google

says was delivered and was not even delivered and I was charged fumming

site_logo

Naomi . 2024-08-31

MORE AT Just Eat

Burger was ok, not warm enough. The fries were cold, pale, floppy & undercooked! Unusual as this place is normally ok!

site_logo

Ian . 2024-08-30

MORE AT Just Eat

Ordered food in the restaurant and waited ages as they seemed more interested in doing the delivery orders than the customers waiting. And When we got back the donuts we ordered and paid for were missing. Only upside most of the staff seemed nice enough.

site_logo

Jonothan Owen . 2024-08-29

MORE AT Google

the food not normal standard it was all cold, the lid on one drink was loose so got wet the fruit bag was also missing. it's a lot better than this normally

site_logo

Janet . 2024-08-29

MORE AT Just Eat

Just threw in a box no care put into it

site_logo

Barry . 2024-08-27

MORE AT Just Eat

For the second time running my large big mac was missing. Will not use again.

site_logo

Darryl . 2024-08-26

MORE AT Just Eat

All good apart from 3 dips being missing. Burgers and fries warm rather than hot. Delivery was swift though.

site_logo

Tracy . 2024-08-23

MORE AT Just Eat

Staff are rude. Barely speak a word to you. Foods just as bad.

site_logo

scott cole . 2024-08-22

MORE AT Google

I’m fuming I order a maccies for my daughters birthday and no drinks and wrong McFlurry I’m very unhappy

site_logo

Harvey . 2024-08-22

MORE AT Just Eat

Food was cold milkshakes went everywhere in the bag

site_logo

Jess . 2024-08-19

MORE AT Just Eat

Probably the worst mcdonald's order I have ever had. The burger looked like it had been thrown into the box, the bun had chunks missing from it, food was cold and I asked for extra pickles and got given 1 in total?? Looked like someone had messed around with my burger on purpose from the state it was in.

site_logo

Lauren . 2024-08-18

MORE AT Just Eat

Ordered ketchup and BBQ dips for Nuggets and there was none in delivery

site_logo

Mr . 2024-08-14

MORE AT Just Eat

Absolutely cold.no sauce on Big Macs .

site_logo

Scott . 2024-08-13

MORE AT Just Eat

only my fries came, i ordered a big mac meal with 2 garlic dips, unreal, horrible!

site_logo

keeley . 2024-08-12

MORE AT Just Eat

forgot my McChicken sandwich meal

site_logo

Vicki . 2024-08-12

MORE AT Just Eat

single cheeseburger received. not double and big mac not plain

site_logo

Andrew . 2024-08-11

MORE AT Just Eat

no dips for nuggets as per usual

site_logo

john . 2024-08-10

MORE AT Just Eat

Order was fine when arrived just items missing from order always missing one items from all orders

site_logo

Marcu . 2024-08-08

MORE AT Just Eat

very friendly and chatty delivery driver. Food was great 👍🏻

site_logo

Susan . 2024-08-06

MORE AT Just Eat

Used to be a great McDonald’s but fries are always undercooked and full sugar coke always comes as diet

site_logo

Steph . 2024-08-05

MORE AT Just Eat

Food had to be put in microwave. 1 hash brown missing. Iced latte spilt all in bag, on the sausage &egg McMuffin the extra patty and egg was missing.And a cup of tea with no milk in. I have taken photos

site_logo

Cale . 2024-08-04

MORE AT Just Eat

Cheese burger missing that’s my last two orders now that have been missing burgers I’m not happy

site_logo

karen . 2024-08-04

MORE AT Just Eat

1/4 pounder cheese burger missing

site_logo

karen . 2024-08-04

MORE AT Just Eat

Food is always cold and over cooked this place and staff are useless and impolite

site_logo

Liam Brady . 2024-08-03

MORE AT Google

cold food ice cream melted disgusting service

site_logo

Liam . 2024-08-03

MORE AT Just Eat

Everytime I order from here they always miss an item!!

site_logo

Faye . 2024-08-03

MORE AT Just Eat

Absolutely disgusting. Stale chicken, stale buns. 🤯

site_logo

Jade . 2024-08-02

MORE AT Just Eat

Macdonalds has gone down hill hugely over the past couple of years . Prices have gone up, food seems blander, and service is definitely a lot slower. The only thing is the fact they are everywhere.......

site_logo

stuart mccabe . 2024-08-02

MORE AT Google

You never get what you order from there food is always cold . orders are always wrong terrible every time

site_logo

Sasha . 2024-08-02

MORE AT Just Eat

Pleasant & cool - on a very hot day. Grandchildren kept amused by tablets & WiFi.

site_logo

Marion Swalwell . 2024-08-01

MORE AT Google

Food was ok nice touch with the lady bringing the food over to us with a smile

site_logo

Jo Blan . 2024-08-01

MORE AT Google

All food was cold and crushed. The drivers delivery bag looked full of bags which I think crushed the burger boxes. Food was also cold probably due to driver waiting for the other orders.

site_logo

Maria . 2024-07-31

MORE AT Just Eat

Nuggets were cold with the rubbery effect. The chicken sandwich was also the same and the coke is absolutely disgusting.

site_logo

Ciaran . 2024-07-31

MORE AT Just Eat

My Big Mac didn’t have the bacon on which I asked for and paid for the cheese wasn’t on the single cheese Burger

site_logo

Collette . 2024-07-30

MORE AT Just Eat

Good atmosphere and clean area and nice place

site_logo

JANAN S . 2024-07-30

MORE AT Google

Ordered delivery. Fries just bit warm. Quarter lb was freezing cold. Its not the first time we had this problem. Won't order from yardlwy McDonald's again

site_logo

Patricia Reid . 2024-07-29

MORE AT Google

Food was cold as time of delivery kept being put back, iced strawberry lemonade had melted was liquid

site_logo

G . 2024-07-28

MORE AT Just Eat

Similary restaurants in West Midlands

restaurant_img
3.1

2422 Opinions

location-icon235 Hawthorn Road
Fast food
outdoor_seating_94593takeaway_94593delivery_94593

Never had an issue with this big johns until recently the women on the till is so in experienced and untrained it's painful, I give my order and before I'm finish she's charging for the first thing I asked for and hasn't listened to the rest of my order the 3rd time I've been there since she's been on the till and my order has been incorrect and to realise when I get home it isn't even worth returning to complain. Not good big johns

restaurant_img
3.1

259 Opinions

location-icon231 Aston Lane, Birmingham B20 3HS England
Fast food
outdoor_seating_268442takeaway_268442delivery_268442

Excellent food an the chef chippy 1 of the best guys on the grill an best chicken ever tasted.

restaurant_img
3.2

9597 Opinions

location-icon109 Coventry Road Small Heath, Birmingham B10 0RJ England
Fast food
outdoor_seating_241645takeaway_241645delivery_241645

Hands down the dirtiest MacD. Toilets are a disgrace. Diet and dust everywhere. Put a cloth down and clean up.

restaurant_img
3.2

4486 Opinions

location-icon824-826 Alum Rock Road, Birmingham B8 2TX England
Fast food
outdoor_seating_275814takeaway_275814delivery_275814

Recommend the burgers and the service was top notch too.

restaurant_img
3.3

1445 Opinions

location-icon200 Broad Street
Fast food
outdoor_seating_93306takeaway_93306delivery_93306

Worst Restaurant in Birmingham - Absolutely Disgusting! I had the misfortune of dining at Food Republic, Birmingham, and it was the WORST experience I've ever had in any restaurant! First of all, the hygiene standards are absolutely disgraceful. The food was inedible, bland, and shockingly bad — people were literally puking in the hallway! The staff couldn't even be bothered to clean it up properly, and they continued to serve without care. The lack of cleanliness here is stomach-turning. The owner himself was an absolute joke — rude, inattentive, and with no regard for customer service or hygiene. The audacity this place has to overcharge customers by £1-1.5 EVERY time, citing some vague "service charge" or "minimum order policy" which is completely illegal unless a printed receipt is provided. When questioned, they give you nothing but attitude. Avoid this scam of a place! To make matters worse, there was a recent Instagram post showing a pigeon inside the shop, sitting on top of the shawarma machine, pecking at the meat that was later served to customers! This level of negligence is unacceptable and should raise alarm bells for anyone who values their health. I wouldn’t be surprised if this place gets shut down for its absolute lack of hygiene and customer respect. If you care about your health and your wallet, do yourself a favor and STAY FAR AWAY from Food Republic!