Based on 9.990 opinions finded in 4 websites
Based on 9.990 opinions finded in 4 websites
Nº 3237 in 4016 in Birmingham
Nº 89 of 118 Fast food in Birmingham
Opinions
Its ok . Nice people who work in there and nice food
Tracy Jones . 2024-10-21
MORE AT Google
Absolutely disgusting service!!!! Drive through and sat for 16 minutes with 1 car ahead of us. No service left to sit waiting, no customer service present, the attitude to let people wait without telling them there is a problem!! what's wrong!! Couldn't care less about paying customers, had to get out of the car to walk and ask why the delay. Poor poor poor, who ever manages this branch, should NOT be in charge. Basics!!! Let the customer know there will be a delay due to the inept systems you use and come and speak to the customers!! Don't leave them waiting and not knowing. Left and used a different branch with no wait and better service levels. Shocking that you are happy to treat your customer this way. Sheldon Coventry Road MacDonald's are clueless in how to run a business. Avoid and drive half a mile to use an another branch. 3 times I've tried this branch and every time an issue. Goes from bad to worst with the attitude of the staff here. Rude and no apology and told the systems are down and being rebooted, no expectation on time to wait untill fixed. Seriously the management have no skills apart from being good at not being good. The good was also horrible and lacking in filling on the burgers, terrible we experience.
PJ . 2024-10-19
MORE AT Google
Cold food, wrong items and rats in the car park.
Michael health . 2024-10-18
MORE AT Google
It's very busy, but good food and a great cup of coffee.
Surinder Johal . 2024-10-18
MORE AT Google
Great to see assistance was available for older people. Food was hot and tasty.
Janice Cook . 2024-10-16
MORE AT Google
There is always food missing from every order.
revturbo . 2024-10-12
MORE AT Google
Food was wrong. Asked for no cheese but again burger had cheese. It’s ridiculous that a simple request can’t be followed.
Tracy . 2024-10-08
MORE AT Just Eat
food came freezing cold driver had it on board for 20mins
Daniel . 2024-10-07
MORE AT Just Eat
No straws, 1 fries missing and no dips
richard . 2024-10-06
MORE AT Just Eat
No sauces have come with the food despite ordering sauces from the chicken select box
Matthaios . 2024-10-06
MORE AT Just Eat
completely wrong order. missing 3 drinks & a muffin meal. adsokute joke.
Mark . 2024-10-06
MORE AT Just Eat
Every time I go (admittedly not often) there seems to be more attention given to deliveries over walk in customers. Food size decreases while price increases!I think it's time to make my visits less frequent.
M J M . 2024-10-05
MORE AT Google
The food was cold and was like cardboard it wasn’t very appetising and wasn’t very nice to eat
Tara . 2024-10-04
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The food arrived cold the fries got thrown away and the burgers barely touched
Tracey . 2024-10-04
MORE AT Just Eat
No fries with all 3 meals ordered
Dean . 2024-10-04
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what an absolute joke, missing hashbrowns. ordered milkshake and was sent coke...
a . 2024-10-02
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Missed my drink and food was cold
Hannah Taylor . 2024-10-02
MORE AT Google
Order was extremely late, no apology from driver. Disappointing experience
Catt . 2024-09-29
MORE AT Just Eat
Food was cold & saggy instead of cucumber bag i receive apple slices & grape bag
Kiddiesha . 2024-09-29
MORE AT Just Eat
Order was missing majority of items, and some items were missing part of the order or just not up to standard. Missing different items from both happy meal orders, missing an entire main order, and 2 drinks orders missed aswell as getting one completely wrong. Food is luke warm at best
Jamie . 2024-09-29
MORE AT Just Eat
Food never got delivered! Awful. My partner had to go to the restaurant! They then said that the order was delivered! Liars.
Jade . 2024-09-28
MORE AT Just Eat
Ordered a meal and nuggets on the side got sent the meal and a cheese burger with extra pickles and not my nuggets (unfortunately I’m only offered a refund or credit which is annoying Because all I wanted was the food)
Caitlin . 2024-09-28
MORE AT Just Eat
Food was freezing cold chips were disgusting
Gary . 2024-09-27
MORE AT Just Eat
Fries are cold, over cooked and like carboard. How can you sell food like this, wasn't able to eat them.
Donna . 2024-09-25
MORE AT Just Eat
The food is very dry, inside the location is very dirty
Răducu Gabriel Scarlat . 2024-09-24
MORE AT Google
delivered the completely wrong order and not happy at all
alan . 2024-09-24
MORE AT Just Eat
Very good experience no problems
Tim . 2024-09-23
MORE AT Just Eat
Order was missing an item. Just Eat refunded cost via credit to my account. ordered missing item and was changed again for delivery fee and service fee through no fault of mine but the restaurant fault!! Should not have been changed for McDonald's fault.
Sky . 2024-09-22
MORE AT Just Eat
Missing half my items and items that come was wrong
Barry . 2024-09-21
MORE AT Just Eat
Food was cold and items missing
Emma . 2024-09-20
MORE AT Just Eat
I ordered sauce and didn’t receive any. I also put some instructions on my order to leave the deliver in the porch and not ring the doorbell before I have a newborn baby in the house. These instructions were ignored and my doorbell was rang and now I have a screaming baby.
Kate . 2024-09-20
MORE AT Just Eat
driver didn't have a food bag and and food was swimming in coffee.
Liam . 2024-09-18
MORE AT Just Eat
cold drinks in bag with hot stuff ✖️
Grant . 2024-09-17
MORE AT Just Eat
food wasn't very hot and they forgot the bbq dipping sauce for the chicken nuggets
Bernie . 2024-09-17
MORE AT Just Eat
Watched the driver on the map, sit in the car park for 10 minutes with my food. He then drive in the opposite direction to my house and again parked up for another 10 minutes. Food was absolutley freezing when it got here and driver was rude.
jade . 2024-09-15
MORE AT Just Eat
fries we're cold and reheated. like rubber. the big mac looked like a normal burger. was cold and no big mac sauce. really dry. disgusting
Daren . 2024-09-15
MORE AT Just Eat
The driver had me standing at my door for ten minutes saying I need a code to complete delivery I did not receive a code now my food is cold not happy
Ellis . 2024-09-15
MORE AT Just Eat
had bites in the burgers disgusting service
Joe . 2024-09-15
MORE AT Just Eat
Very hot and very nice - cheers all
Alex . 2024-09-14
MORE AT Just Eat
It is one of the best McDonald's restaurants I have visited, always clean, and staff are super helpful and welcoming. Special mention to older gentleman that greets everyone with smile, he deserve 10 stars
Zoran Ivanovski . 2024-09-13
MORE AT Google
driver went to the wrong house
Jess . 2024-09-13
MORE AT Just Eat
My time for delivery was changed 3 times then when it arrived it was all barely warm the fries were all cold and the one burger was stone cold too.
Tracey . 2024-09-12
MORE AT Just Eat
Missing food from my order everyime. I keep making complaints. I'm paying for food I don't receive. it's becoming absolutely ridiculous. I keep leaving a note on the system to say please make sure there are no missing items.. It's a simple instruction.
Nadia . 2024-09-09
MORE AT Just Eat
Every time I order from here something is missing. Their answer? Request a refund. I don’t want a refund I want the food I ordered!! The delivery driver was there for 20 mins kept pushing back the delivery time. This doesn’t mean it arrived on time!!! Food was luke warm when it eventually arrived. Terrible experience
Shona . 2024-09-09
MORE AT Just Eat
The food was delivered on time but was cold..the McFlurry was less than half filled.. dissapointed I usually love the food from here
Tracey . 2024-09-08
MORE AT Just Eat
Useless takes 2 hours to deliver and cold
Greg . 2024-09-07
MORE AT Just Eat
Place Ordered at 16:07 delivered at 18:23 unacceptable
Greg . 2024-09-07
MORE AT Just Eat
It took ages to assign a driver, which I understand to a point as it’s Saturday and it was free delivery, but then it was further delayed by macdonalds taking forever to prep the food, the time for delivery was getting later & the food was cold!!
sarah . 2024-09-07
MORE AT Just Eat
Missing medium sprite from the spicy veggie meal and all dips for chicken nuggets
Stacey . 2024-09-07
MORE AT Just Eat
Too salty and I don’t like the added onions. I don’t usually have onions at all. Not nice
Shona . 2024-09-06
MORE AT Just Eat
Wrong order, even though it was right on receipt. Fillet o fish delivered instead of mcchicken sandwich meal and hamburger. Chips cold. Had to order from another McDonald’s for correct delivery. Still waiting on refund.
Melissa . 2024-09-06
MORE AT Just Eat
Delivery driver was not sure of our address and the coffee had been spilt
karen . 2024-09-06
MORE AT Just Eat
received order from driver not mine and he didn't care,
Andy . 2024-09-05
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Missing items!! 2 happy meals missing from order!! Drivers rude response shoulder shrug “call them”
Alison . 2024-09-05
MORE AT Just Eat
Half of the order was missing and nobody answers the phone to say so. To get the missing items you have to order again and pay delivery a second time
Sarah . 2024-09-04
MORE AT Just Eat
Food was cold was also missing my dips
amy . 2024-09-04
MORE AT Just Eat
fries we're not cooked couldn't eat them
Joanne . 2024-09-04
MORE AT Just Eat
Food left on floor, cold and missing items, useless!!!
Matthew . 2024-09-04
MORE AT Just Eat
order a strawberry milkshake yet it is chocolate at the bottom them strawberry on top
jenna . 2024-09-03
MORE AT Just Eat
this is the last time we're going to order from here. We've has so many misorders from here, with no satisfactory explanation when we've called. Always something missing from our order. Food seems to be thrown together. If you don't want to do the job properly, go find a job you actually want to do. When my husband called and spoke to a manager to complain that for the 6th time there was food missing from our order,all he did was apologise once and then go silent. Great customer service..NOT
Susan . 2024-09-03
MORE AT Just Eat
My drink was spilt everywhere even leaking out the bag!!!!! Driver was good and was helpful
Lishaa . 2024-09-01
MORE AT Just Eat
no toy or book with the happy meal. i think if you still order from mcdonalds and don't expect to be disappointed considering the consistent bad reviews they've been getting for years then that's on you. it's not like there's no one e who sells burgers. we do it to ourselves.
Leon . 2024-09-01
MORE AT Just Eat
I was going through the drive thru to the payment section and I spotted this sweary manager shouting at this employee.
Javier P . 2024-08-31
MORE AT Google
says was delivered and was not even delivered and I was charged fumming
Naomi . 2024-08-31
MORE AT Just Eat
Burger was ok, not warm enough. The fries were cold, pale, floppy & undercooked! Unusual as this place is normally ok!
Ian . 2024-08-30
MORE AT Just Eat
Ordered food in the restaurant and waited ages as they seemed more interested in doing the delivery orders than the customers waiting. And When we got back the donuts we ordered and paid for were missing. Only upside most of the staff seemed nice enough.
Jonothan Owen . 2024-08-29
MORE AT Google
the food not normal standard it was all cold, the lid on one drink was loose so got wet the fruit bag was also missing. it's a lot better than this normally
Janet . 2024-08-29
MORE AT Just Eat
Just threw in a box no care put into it
Barry . 2024-08-27
MORE AT Just Eat
For the second time running my large big mac was missing. Will not use again.
Darryl . 2024-08-26
MORE AT Just Eat
All good apart from 3 dips being missing. Burgers and fries warm rather than hot. Delivery was swift though.
Tracy . 2024-08-23
MORE AT Just Eat
Staff are rude. Barely speak a word to you. Foods just as bad.
scott cole . 2024-08-22
MORE AT Google
I’m fuming I order a maccies for my daughters birthday and no drinks and wrong McFlurry I’m very unhappy
Harvey . 2024-08-22
MORE AT Just Eat
Food was cold milkshakes went everywhere in the bag
Jess . 2024-08-19
MORE AT Just Eat
Probably the worst mcdonald's order I have ever had. The burger looked like it had been thrown into the box, the bun had chunks missing from it, food was cold and I asked for extra pickles and got given 1 in total?? Looked like someone had messed around with my burger on purpose from the state it was in.
Lauren . 2024-08-18
MORE AT Just Eat
Ordered ketchup and BBQ dips for Nuggets and there was none in delivery
Mr . 2024-08-14
MORE AT Just Eat
Absolutely cold.no sauce on Big Macs .
Scott . 2024-08-13
MORE AT Just Eat
only my fries came, i ordered a big mac meal with 2 garlic dips, unreal, horrible!
keeley . 2024-08-12
MORE AT Just Eat
forgot my McChicken sandwich meal
Vicki . 2024-08-12
MORE AT Just Eat
single cheeseburger received. not double and big mac not plain
Andrew . 2024-08-11
MORE AT Just Eat
no dips for nuggets as per usual
john . 2024-08-10
MORE AT Just Eat
Order was fine when arrived just items missing from order always missing one items from all orders
Marcu . 2024-08-08
MORE AT Just Eat
very friendly and chatty delivery driver. Food was great 👍🏻
Susan . 2024-08-06
MORE AT Just Eat
Used to be a great McDonald’s but fries are always undercooked and full sugar coke always comes as diet
Steph . 2024-08-05
MORE AT Just Eat
Food had to be put in microwave. 1 hash brown missing. Iced latte spilt all in bag, on the sausage &egg McMuffin the extra patty and egg was missing.And a cup of tea with no milk in. I have taken photos
Cale . 2024-08-04
MORE AT Just Eat
Cheese burger missing that’s my last two orders now that have been missing burgers I’m not happy
karen . 2024-08-04
MORE AT Just Eat
1/4 pounder cheese burger missing
karen . 2024-08-04
MORE AT Just Eat
Food is always cold and over cooked this place and staff are useless and impolite
Liam Brady . 2024-08-03
MORE AT Google
cold food ice cream melted disgusting service
Liam . 2024-08-03
MORE AT Just Eat
Everytime I order from here they always miss an item!!
Faye . 2024-08-03
MORE AT Just Eat
Absolutely disgusting. Stale chicken, stale buns. 🤯
Jade . 2024-08-02
MORE AT Just Eat
Macdonalds has gone down hill hugely over the past couple of years . Prices have gone up, food seems blander, and service is definitely a lot slower. The only thing is the fact they are everywhere.......
stuart mccabe . 2024-08-02
MORE AT Google
You never get what you order from there food is always cold . orders are always wrong terrible every time
Sasha . 2024-08-02
MORE AT Just Eat
Pleasant & cool - on a very hot day. Grandchildren kept amused by tablets & WiFi.
Marion Swalwell . 2024-08-01
MORE AT Google
Food was ok nice touch with the lady bringing the food over to us with a smile
Jo Blan . 2024-08-01
MORE AT Google
All food was cold and crushed. The drivers delivery bag looked full of bags which I think crushed the burger boxes. Food was also cold probably due to driver waiting for the other orders.
Maria . 2024-07-31
MORE AT Just Eat
Nuggets were cold with the rubbery effect. The chicken sandwich was also the same and the coke is absolutely disgusting.
Ciaran . 2024-07-31
MORE AT Just Eat
My Big Mac didn’t have the bacon on which I asked for and paid for the cheese wasn’t on the single cheese Burger
Collette . 2024-07-30
MORE AT Just Eat
Good atmosphere and clean area and nice place
JANAN S . 2024-07-30
MORE AT Google
Ordered delivery. Fries just bit warm. Quarter lb was freezing cold. Its not the first time we had this problem. Won't order from yardlwy McDonald's again
Patricia Reid . 2024-07-29
MORE AT Google
Food was cold as time of delivery kept being put back, iced strawberry lemonade had melted was liquid
G . 2024-07-28
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2422 Opinions
Never had an issue with this big johns until recently the women on the till is so in experienced and untrained it's painful, I give my order and before I'm finish she's charging for the first thing I asked for and hasn't listened to the rest of my order the 3rd time I've been there since she's been on the till and my order has been incorrect and to realise when I get home it isn't even worth returning to complain. Not good big johns
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Excellent food an the chef chippy 1 of the best guys on the grill an best chicken ever tasted.
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Hands down the dirtiest MacD. Toilets are a disgrace. Diet and dust everywhere. Put a cloth down and clean up.
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Recommend the burgers and the service was top notch too.
1445 Opinions
Worst Restaurant in Birmingham - Absolutely Disgusting! I had the misfortune of dining at Food Republic, Birmingham, and it was the WORST experience I've ever had in any restaurant! First of all, the hygiene standards are absolutely disgraceful. The food was inedible, bland, and shockingly bad — people were literally puking in the hallway! The staff couldn't even be bothered to clean it up properly, and they continued to serve without care. The lack of cleanliness here is stomach-turning. The owner himself was an absolute joke — rude, inattentive, and with no regard for customer service or hygiene. The audacity this place has to overcharge customers by £1-1.5 EVERY time, citing some vague "service charge" or "minimum order policy" which is completely illegal unless a printed receipt is provided. When questioned, they give you nothing but attitude. Avoid this scam of a place! To make matters worse, there was a recent Instagram post showing a pigeon inside the shop, sitting on top of the shawarma machine, pecking at the meat that was later served to customers! This level of negligence is unacceptable and should raise alarm bells for anyone who values their health. I wouldn’t be surprised if this place gets shut down for its absolute lack of hygiene and customer respect. If you care about your health and your wallet, do yourself a favor and STAY FAR AWAY from Food Republic!