Big John's Selly Oak in Birmingham

Girls very kind and friendly working chicken good

Had to wait 20 minutes for fish and chips as server mixed order up. No apology. And one fish overcooked, batter rock hard. Chips soft mushy and tasteless. Definitely no return visit.

Outpost of a local chain of kebab, fish and chips shop. Always hits the spot when in the mood for some fried deliciousness.

Lacking customer service and need fasten food serving time.

Walked in, had a brief look at the menu, before the lady prompted me for my order. I was handed my food a few minutes later. Excellent service!

I am 100% sure i got given gastroenteritis from eating their chicken, clearly it was contaminated, dont eat here!!!

The delivery person was so good, kind and full of patience .. Thank you.. and the food was amazing as alwaysss

I tried to order online and I went to see how much it would be and it automatically said your order has been processed and will be ready. I just wanted to see how much it would come to before ordering it didn’t let me. So instead of me not calling the shops and telling them not to make the order I decided to call them and tell them it was an accident and not to make the order I just wanted to check how much it would be. The person I spoke to was very rude and said to me that don’t play around with the orders when it was a genuine mistake and the app tried to make me order it without telling me the price very cheeky of them. Very rude worker

pizza dough is chewy wost pizza ever

It was delivered late but the owner was apologetic.

Waited a while for my food. Paid £16.67 for 2 meals. Get home to have 1 meal (fish and chips) and a box of chips when I ordered fish n chips and sausage chips n mushy peas x2. What is it with this food chain they NEVER EVER get your order right. Livid

Order from here on a regular basis with no issues, unfortunately this evening there were items missing from our order: ben & jerrys ice cream, 6pc chicken wings, can of pop, taco sauce. Tried calling to resolve but rings out and then cuts off.

I ordered a portion of chicken wings. I wouldn’t say I’m a connoisseur, but I have eaten a lot of wings in my life and can say that these might have been the worst. The amount of oil was unholy. The flavors were lacking. And the texture didn’t seem right. I should have just drank a protein shake after gym instead of putting myself through this ordeal.

Lovely juicy hot piri piri chicken with a nice fresh side salad, thoroughly enjoyed it, thank you 🙏

Great food at reasonable prices.

they forgot about my order until collection time and when i showed them i ordered they did not care at all making us wait around 30 mins instead of 15 mins

The food was hot and tasty and delivered on early

Perfect and I would recommend highly. I will be back. Thank you for looking after me.

Fair play, Big Johns never let's us down.

well that was fantastic thanks chips best we have had since being on the coast fish a little thin on the tail end but the batter is great thank you we now a new fish and chip shop see you soon

missed out on the dips that were with the order and only received mayo, i ordered a pizza meal and was missing the ben and jerry’s ice cream…

my delivery has not come yet and you had the money out of my bank it was 16.47can you let me know what you are going to do about it

The saleswoman was unpleasant when I came to buy food.

the chicken was very small with the chips having salt and vinegar when we asked for only salt

lovely meal really enjoyed it thankyou very much Diane lloyd

They have a number on their website but it doesn’t even work , why have a number that can’t be called? Terrible customer service.

Ordered online and when my food didnt arrive and I called I was told there was issues contacting with me before hand. However, my number was tested the same day and was clearly working. Was then informed by a member of staff who said "money will be refunded and back in your account in a few minutes". The next day the number went through to someone who deals with complaints who stated we don't "transfer to branches after 4" which was a blatant lie as it directly went to the selly oak branch the night prior around midnight. He then said refunds will take 3-5 days and expected me to take his word for them ringing along with no accountability for the wrong info provided about refund times. Horrible service all round.

The food wasn’t even what I’ve ordered, the pizza came with no chicken tikka

Fish and chips ordered x 2, fish was none existent and batter overcooked so inedible, very disappointed as this is our first bad order from here

WORST CUSTOMER SERVICE TO EXIST! Deliberately kept putting the phone down on us as they got our food order wrong and asked them to send out the correct food but was told the 7 minute drive was too far! The manager said “ we can do, but I won’t”, by far worst customer service I’ve had! Food was not sent out and the chips I did receive were cold! Waited an hour for the food to come too.

the fish was dry and the batter was hard and over done. the chips tasted refried. very disappointed

ordered 11.54 hrs received at 13.20 hrs

the popcorn chicken was soggy and there was not many chips

said a hour but was delivered in 40 mins. my house is 5/6 mins away, but not bad for a donner pitta, pizza, chicken dippers, onions rings and wings

IV used a lot of pizza places but say these have the nicest pizza iv eaten plus the chips and kebabs so nice aswell

Staff look tired, barley speak. Food was poor and cold

it was good but it didn’t have a lot of flavour

Don’t order the curry sauce I paid £1.80 and it the smallest little tub not worth the money

Nice food we really like and friendly staff.

Food is slow to be cooked Food is horrible when it comes

Great food and service. So much better than a few months ago. Thank you.

Very good chicken kebab, really good chips, perfect battered mushrooms, very good shish kebab, and all washed down with excellent service and a very clean environment.

Used to love big John's, but their delivery app is bad, you can't order on the phone to go and collect anymore leaving you waiting in store for a while. The loaded chip's chicken tastes fishy now. What's happened? Korean burger is still the best tho

Everything was perfect thank you

Takeaway service very good friendly on time drivers

No complaints, reliable,consistently great tasting food and my default goto place for ordering food and fast deliveries.

Good quality and quick service 👌

This is my local Big John’s and was planning to order from Uber eats but my friends recommended for me to go and order as it’s much more cheaper and she was right. Prices are really high in general but on Uber eats it’s really higher. I loved how clean this place is and the pizza bar was spotless. I got to choose what toppings so I got half and half and was creative. I also got the fish and chips, chicken wings and loaded fries (family of four lol not binge eating i promise). There was a 20 mins wait which was understandable as the pizza and fish were made fresh. Mad that the burger doesn’t come as a meal although on the screen it literally says add £2.99 for a meal but they just don’t do it. Doesn’t make sense to order separately as turns out really pricy. The food tasted good. Pizza wasn’t the best as was not hitting right. Fish and chips were the best. Loaded fries portions are decent and could be a meal in its own honestly. I will definitely go back for the fish and chips and maybe the loaded fries but that’s it. Maybe I’ll try something else to see if anything I’d like.

delivery went to wrong door, please look out at brick wall on terraces in the future. thanks. foods was okay.

There was no dips provided even though I ordered them

Different areas different prices as £2.99 savers in selly oak same deals in Perry Barr £1.99

Everything was so good hot and fresh this is our first time getting big John’s but we are very happy we did great food

Amazing pizza, and great chips w curry sauce. Everything is great value, can't recommend highly enough, staff are super nice and just overall brilliant place tbh

Amazing shop. Vankush jindal very amazing persons served me quickly and very friendly. Defo recommend to anyone

Food was cold when delivered, imagine delivering on time and your food is cold …

I had a chicken tikka wrap and chips. There was minimal amount of chicke, it was hard, dry bits of chicken. the chips were hard and tasted reheated,rather than fresh. I normally really enjoy this meal, so I'm very surprised!

Food was ice cold I saw the driver leave the restaurant 45 mins prior and arrived freezing big johns is a 3 minute drive away wont be ordering again

drinks came separately and not with the main mean, paid £1.49 for both drinks and they came with 79p on it.

Food was absolutely disgusting chips was like carboard fish had clearly been there all day been at work all night and fancied a treat never again

Lovely hot food as always, enjoyed every mouthful, thank you, just wish delivery time was less as had to wait an hour but I suppose that’s a reflection on how busy and popular they are, thanks again 😊

The food arrived cold. Normally hot so not sure what happened. Hopefully it won't happen again.

Meh.... Other big johns put this one to shame. Love the franchise, hate this shop.

The chicken was undercooked I had to cook it again myself as was still all pink inside

I specifically asked the chicken to be juicy and not burnt.. and it was both dry and extremely burnt..we couldnt eat it

love the food from Big John's but sadly tonight the food arrived cold. Had to remove salads to reheat.

This pizza is horrible does not taste good at all

Restaurant quantity food, presentation and taste second to none. Delivery personnel professional and always go the extra mile.

why is it that none of the drivers will get out there cars to deliver the food u paid them to deliver to the door ????

Chips were burnt and hard, hardly any fish just a thinn slice which was burnt and full of batter. should have gone to mother hubbards

it's not been delivered!!! you have stolen my money!!!!!

Delivers what you need even at 1:30 in the morning

Callied in to order a takeout, got home to find 2 meals missing from order, no contact number to arrange delivery of missing items and too far to return to sort it out.

I had been there this afternnoon the lady that serviced me was very polite. The food was made fresh overall good place for a takeout.

Never have fresh chicken. Keep fried chicken for hours and hours till sold.

Amazing food, good quality, came nice and hot and all presented amazing. I ordered the loaded chips and hot wings and my partner ordered a kebab, garlic bread and chilli cheese bites - all tasted perfect

Easy to order.excellent service.

This place is very good people are great food is great

Chili cheese nuggets was tough and hard also didn't get 2 boxes of wings ended up with wings a 2 peices if chicken

You cannot dine in because there is no sit.

They gave me a bottle of water. When I ordered 2 cans of pop. Maniacs. I need sugar I’ll come get my refund tomorrow no stress lads May I suffice this by saying the food was top notch. Amazing food also considering its new years.

I’d like to make a complaint about the inedible chips served with a brilliant fresh piece of fish, fish wax as tell have been terrible too as meal spoilt for my 92 yr old Father’s New Year’s Eve treat

I ordered my no salad with no salad and received it with salad so had to try my best to take all salad off.

Excellent service on time and food was excellent 👍I order regularly.

Oh, where do I begin with my disastrous encounter at Big John's in Selly Oak? It was like stepping into a comedy sketch gone horribly wrong. Picture this: bagpipes blaring, kilts fluttering, and the unmistakable aroma of haggis lingering in the air. I thought I had stumbled into a Scottish festival, but nope, it was just Big John's attempt at authenticity. First off, let's talk about the food. I ordered their so-called "Scottish Special Burger," and boy, was it special indeed. The burger patty was so dry that even the Loch Ness Monster would have struggled to swallow it. And the toppings? Well, let's just say they were about as authentic as a fake Loch Ness Monster sighting. The "haggis" tasted suspiciously like a mushy mystery meat, and the tartar sauce had the audacity to call itself "Scottish Mayo." I've never seen mayo commit such a culinary crime. And finally, the service. I've never seen such a disorganised frenzy. The staff scurried around, bumping into each other like we were playing bummper carts back in the 80s and occasionally dropping trays of food like the london bombings. It was like watching a looney tunes comedy routine, except the joke was on the customers. My order was mixed up not once, not twice, but thrice BAH HUMBUG! At that point, I half-expected a bagpipe-playing clown to pop out and offer me a conpensation of three shillings and a £10 robux giftcard. In conclusion, if you're looking for a taste of Scotland, Big John's in Selly Oak is NOT the place to go. They've managed to turn a proud and vibrant culture into a warzone. So, if you're in the mood for a good laugh and an unforgettable dining experience (for all the wrong reasons), Big John's will definitely deliver. Just don't expect quality food or a true taste of Scotland. You've been warned!

Did exactly what it said it would do. Great service.

Really good service and quick delivery. Nice to know on a Sunday they provide plenty of food options when you don’t want Sunday dinner

When I lived in Selly Oak in 2002, Big John's was the only chippy worth going to

The food was cold and not as described and my hot wings were not hot

Ordered a peri peri chicken meal and they forgot the chips.. previously ordered fish and chips and been let down with food.. its cold.. end cut chips and fish being dry maybe not a freshly fried one or over fried..

Do not place orders if you have account credit they will not accept the order absolutely annoying why be on just eat then! We pay by card through this app to get refunds via account credit but then the company refuses to accept the order. Just eat you need to start refunding back to the card and not to the account why should customers have to face this problem because of your policy of refunding to the account. Not a problem they loose out the money no one else

my food was freezing cold and my chips were covered in salt. I really didn't expect Big John's to be like that and I wouldn't recommend it to anyone.

Pizza and chocolate fudge cake👌🏾

Disappointing never got my food I have got three kids waiting for food over one hour late never still received my food

Need to slow down and stop rushing. Missed the curry sauce pot as part of the Cod + Chips, which as most would agree, it's not the same meal without it. Not the same as usual, big shame. Probably best not to order on a Friday.

Driver went to the wrong address, when finally got the food it was stone cold.

Hiya i had hiar in my food and the Burger was pink in the middle and i was cold aswell when i got here

Happy with the service, food delivered was as ordered and tasty

Rubbish food Cold Rotten. Chips

There is no order delivered until now

My order was incomplete and very cold despite arriving on time. I was told they would return with the remainder. Surprise. They didn't. I rang to query the order and cut me off.