Big John's Selly Oak in Birmingham

Ordered donner burger with chips and drink as better value as a meal than just the donner burger on its own. Donner burgers taste lovely but the drinks taste cheap and isn't a massive choice.

My food was cold, the chicken was old and hard and the pizza was not what I ordered. Topping was ment to be chicken tikka and kabab instead got diced pieces of processed rubber as toppings. Wouldn’t recommend don’t waste your money.

DO NOT BUY HERE AT ALL!!!!! I ordered a fish and chips and let’s just say the fish was more batter than fish, oily, and didn’t taste right at all. I’m ashamed Big johns even owns this particular store knowing what other big johns are like. This store needs to be shut down it’s horrible. Don’t step foot in this big johns worst food I’ve ever eaten at any establishment.

the large cod was two mini fish that was dried out old pieces of fish like cardboard terrible service! Other items very good masala fish perfect

Always good food never any issues

couldn’t even get order right.!! popcorn chicken missing plus masala fish very small pieces, about 6 pieces of kebab meat in pitta bread, bottom half of pitta bread empty. chips were like rubber, obviously not fresh. You should treat customers better and not like idiots as id never come back to big johns & neither would my family or friends because i tell people about my dreadful experience with takeaways. pre warn them.! Certainly wasn’t worth the hard earned money i paid for the order.

The driver couldn't find the address...it's a hospital

I ordered a fish and chips through deliveroo and it came without chips…Absolute clown of a service…sad to see service like this..never gonna order again if I see the name big johns…absolute disaster

I ordred a burger and safe to say that it was absolute shambolics…no sauce,bun was cold,no chips…the lady staff was rude and she was running away to go home i think…never gonna order again or gonna suggest…worst place

Absolutely lovely pizza and kebab on Nan. Tasted superb

I told them I needed an ambulance. They said good 3 times. Left me to die.

Do not buy from here!! ‼️ I ate their pizza last night and currently suffering from food poisoning. Vomited 8 times over 6 hours. This place is not hygienic anymore. My brother had similar symptoms last week.

I order something and they gave me something else, when I confronted them they refused to admit their mistake. Very bad costumer service

Got givem completely wrong order When phoned and explained the issue, I was told "we placed the wrong order"

Foods are really excellent. 10mins late was acceptable for these high quality and quantity foods.

Beautiful fish, thank you, chips not so good as lots with “eyes” which were wasted

Stood there for a minute or so but the staff were too busy talking amongst themselves to serve me so I went to pizza pepper next door

Good delivery and polite driver. worst food ever

Lovely fresh chicken and chips nothing soggy or cold fast delivery

As always, big Johns chips never disappoint pizza was fantastic as well plenty of toppings & still tasted fantastic the next day

I ordered a certain pizza and food due to my brain condition and when I tried to talk to them they fobbed me off as I have all the proof

the food was stone cold. plus the chips were just all the dregs not Ctual chips. very disappointed.

Toppings I requested were missing on the pizza and 2 toppings seems like were doubled, did not enjoy it at all

Panini was great, haven't been here for 21 years.

Big johns is not the way it used to be. It's been sad seeing the decline of big johns, as this was one of my favourite places to get food from. Now I just drive past there and remember the good old days. I would only really go here now in a supreme emergency, and that's hardly ever. Goodbye big johns, it was really nice knowing you. We may meet again one day🫡

unfortunately there was no drink or dip with order, but food was hot.

Nice one to the delivery man he made sure it was for the right address big respect for that

Food was cold fish and chips boxes were open with food in the outer bag. Called the restaurant to complain but got nothing but attitude from the manager. That’s the last time I order from there shame really as it was my go to big johns even though I have closer ones

Please refrain from eating here. I had their beef burger and suffered from food poisoning. Eat at your own risk

Every time I've ordered from here the food has arrived hot, generous portions, dietary request met and polite delivery guy.

I love getting fries 🍟 from here, it's very affordable and it's quality

I didn't recieve this and would like yo get money back, thanks

Shrikanth Bhai makes best Pizza there!

Girls very kind and friendly working chicken good

Had to wait 20 minutes for fish and chips as server mixed order up. No apology. And one fish overcooked, batter rock hard. Chips soft mushy and tasteless. Definitely no return visit.

Outpost of a local chain of kebab, fish and chips shop. Always hits the spot when in the mood for some fried deliciousness.

Nice and tasty pizza, as always!

Lacking customer service and need fasten food serving time.

Order delivered mainly on time but they forgot the pizza and had to bring it back later so we couldn’t all eat together

Walked in, had a brief look at the menu, before the lady prompted me for my order. I was handed my food a few minutes later. Excellent service!

driver could not find the house even though he found no88 and I live in 90 had to go out and look for him by the time I had the food it was cold

I am 100% sure i got given gastroenteritis from eating their chicken, clearly it was contaminated, dont eat here!!!

The delivery person was so good, kind and full of patience .. Thank you.. and the food was amazing as alwaysss

I tried to order online and I went to see how much it would be and it automatically said your order has been processed and will be ready. I just wanted to see how much it would come to before ordering it didn’t let me. So instead of me not calling the shops and telling them not to make the order I decided to call them and tell them it was an accident and not to make the order I just wanted to check how much it would be. The person I spoke to was very rude and said to me that don’t play around with the orders when it was a genuine mistake and the app tried to make me order it without telling me the price very cheeky of them. Very rude worker

pizza dough is chewy wost pizza ever

It was delivered late but the owner was apologetic.

Waited a while for my food. Paid £16.67 for 2 meals. Get home to have 1 meal (fish and chips) and a box of chips when I ordered fish n chips and sausage chips n mushy peas x2. What is it with this food chain they NEVER EVER get your order right. Livid

Order from here on a regular basis with no issues, unfortunately this evening there were items missing from our order: ben & jerrys ice cream, 6pc chicken wings, can of pop, taco sauce. Tried calling to resolve but rings out and then cuts off.

I ordered a portion of chicken wings. I wouldn’t say I’m a connoisseur, but I have eaten a lot of wings in my life and can say that these might have been the worst. The amount of oil was unholy. The flavors were lacking. And the texture didn’t seem right. I should have just drank a protein shake after gym instead of putting myself through this ordeal.

Lovely juicy hot piri piri chicken with a nice fresh side salad, thoroughly enjoyed it, thank you 🙏

Great food at reasonable prices.

they forgot about my order until collection time and when i showed them i ordered they did not care at all making us wait around 30 mins instead of 15 mins

The food was hot and tasty and delivered on early

Perfect and I would recommend highly. I will be back. Thank you for looking after me.

Fair play, Big Johns never let's us down.

well that was fantastic thanks chips best we have had since being on the coast fish a little thin on the tail end but the batter is great thank you we now a new fish and chip shop see you soon

missed out on the dips that were with the order and only received mayo, i ordered a pizza meal and was missing the ben and jerry’s ice cream…

my delivery has not come yet and you had the money out of my bank it was 16.47can you let me know what you are going to do about it

The saleswoman was unpleasant when I came to buy food.

the chicken was very small with the chips having salt and vinegar when we asked for only salt

They have a number on their website but it doesn’t even work , why have a number that can’t be called? Terrible customer service.

lovely meal really enjoyed it thankyou very much Diane lloyd

Ordered online and when my food didnt arrive and I called I was told there was issues contacting with me before hand. However, my number was tested the same day and was clearly working. Was then informed by a member of staff who said "money will be refunded and back in your account in a few minutes". The next day the number went through to someone who deals with complaints who stated we don't "transfer to branches after 4" which was a blatant lie as it directly went to the selly oak branch the night prior around midnight. He then said refunds will take 3-5 days and expected me to take his word for them ringing along with no accountability for the wrong info provided about refund times. Horrible service all round.

The food wasn’t even what I’ve ordered, the pizza came with no chicken tikka

Fish and chips ordered x 2, fish was none existent and batter overcooked so inedible, very disappointed as this is our first bad order from here

WORST CUSTOMER SERVICE TO EXIST! Deliberately kept putting the phone down on us as they got our food order wrong and asked them to send out the correct food but was told the 7 minute drive was too far! The manager said “ we can do, but I won’t”, by far worst customer service I’ve had! Food was not sent out and the chips I did receive were cold! Waited an hour for the food to come too.

the fish was dry and the batter was hard and over done. the chips tasted refried. very disappointed

ordered 11.54 hrs received at 13.20 hrs

the popcorn chicken was soggy and there was not many chips

said a hour but was delivered in 40 mins. my house is 5/6 mins away, but not bad for a donner pitta, pizza, chicken dippers, onions rings and wings

IV used a lot of pizza places but say these have the nicest pizza iv eaten plus the chips and kebabs so nice aswell

Staff look tired, barley speak. Food was poor and cold

Don’t order the curry sauce I paid £1.80 and it the smallest little tub not worth the money

it was good but it didn’t have a lot of flavour

Nice food we really like and friendly staff.

Food is slow to be cooked Food is horrible when it comes

Great food and service. So much better than a few months ago. Thank you.

Very good chicken kebab, really good chips, perfect battered mushrooms, very good shish kebab, and all washed down with excellent service and a very clean environment.

Used to love big John's, but their delivery app is bad, you can't order on the phone to go and collect anymore leaving you waiting in store for a while. The loaded chip's chicken tastes fishy now. What's happened? Korean burger is still the best tho

Everything was perfect thank you

Takeaway service very good friendly on time drivers

No complaints, reliable,consistently great tasting food and my default goto place for ordering food and fast deliveries.

Good quality and quick service 👌

This is my local Big John’s and was planning to order from Uber eats but my friends recommended for me to go and order as it’s much more cheaper and she was right. Prices are really high in general but on Uber eats it’s really higher. I loved how clean this place is and the pizza bar was spotless. I got to choose what toppings so I got half and half and was creative. I also got the fish and chips, chicken wings and loaded fries (family of four lol not binge eating i promise). There was a 20 mins wait which was understandable as the pizza and fish were made fresh. Mad that the burger doesn’t come as a meal although on the screen it literally says add £2.99 for a meal but they just don’t do it. Doesn’t make sense to order separately as turns out really pricy. The food tasted good. Pizza wasn’t the best as was not hitting right. Fish and chips were the best. Loaded fries portions are decent and could be a meal in its own honestly. I will definitely go back for the fish and chips and maybe the loaded fries but that’s it. Maybe I’ll try something else to see if anything I’d like.

delivery went to wrong door, please look out at brick wall on terraces in the future. thanks. foods was okay.

There was no dips provided even though I ordered them

Different areas different prices as £2.99 savers in selly oak same deals in Perry Barr £1.99

Everything was so good hot and fresh this is our first time getting big John’s but we are very happy we did great food

Amazing pizza, and great chips w curry sauce. Everything is great value, can't recommend highly enough, staff are super nice and just overall brilliant place tbh

Amazing shop. Vankush jindal very amazing persons served me quickly and very friendly. Defo recommend to anyone

Food was cold when delivered, imagine delivering on time and your food is cold …

I had a chicken tikka wrap and chips. There was minimal amount of chicke, it was hard, dry bits of chicken. the chips were hard and tasted reheated,rather than fresh. I normally really enjoy this meal, so I'm very surprised!

drinks came separately and not with the main mean, paid £1.49 for both drinks and they came with 79p on it.

Food was ice cold I saw the driver leave the restaurant 45 mins prior and arrived freezing big johns is a 3 minute drive away wont be ordering again

Food was absolutely disgusting chips was like carboard fish had clearly been there all day been at work all night and fancied a treat never again

Lovely hot food as always, enjoyed every mouthful, thank you, just wish delivery time was less as had to wait an hour but I suppose that’s a reflection on how busy and popular they are, thanks again 😊

The food arrived cold. Normally hot so not sure what happened. Hopefully it won't happen again.

Meh.... Other big johns put this one to shame. Love the franchise, hate this shop.

The chicken was undercooked I had to cook it again myself as was still all pink inside

I specifically asked the chicken to be juicy and not burnt.. and it was both dry and extremely burnt..we couldnt eat it