Dixy Chicken in Birmingham

Excellent food an the chef chippy 1 of the best guys on the grill an best chicken ever tasted.

Food is excellent we order 2 burgers and fries and peri peri chicken wings riya served us with delicious food and services good hygiene service thanks for riya for good receiving 🤠

Worst service ever. Their phones don’t even work and they take their sweet time with ur order. Been waiting for at least 40 minutes now when I selected priority. They took 40 minutes to make my order. Don’t order from here.

The customer service was exceptionally cordial and courteous. The food was of superior quality, devoid of excessive oil, and possessed a remarkable depth of flavor. It would be advantageous to implement a card payment system for added convenience.

Best tango slush I’ve ever had thanks uncle

So I went to my local dixys earlier today and ordered a pretty simple meal, which if I must add they didnt get right. It was a classic sizzler burger meal. I asked for extra lettuce and sauce and they gave me the sauce in a tub even though I asked them to add it in the burger… Furthermore, when I told the man who served me he got it wrong, he looked at me in disgust and told me to order another one, expecting me to pay for another meal. The next day, I went back and ordered a 20 wing bucket for my family. It all went well until I arrived home, and I realised there were 19 wings. Immediately, I rushed back to the dixys and asked for my singular wing, WHICH I must say they didn’t provide me with. Overall experience : average food but horrible customer service.

I had a large order for our team. They got it ready quickly and correctly, gave extra free. Top lads.

Ordered the loaded box which contained a burger and wings. The chicken inside the burger was the saltiest I’ve ever had. Chips were soggy and floppy. Wings had too much batter. Won’t be ordering from here again.

Order from here if you want late food & very poor quality food. Disappointed and will never order from this branch again.

Ordered a food for takeout . Was absolutely horrible definitely the worst dixi I have ever had an I’m a local lad don’t ever go to this dixi with ther saggy buns and chicken 🤮 they need a food hygiene inspection

One of the worst Dixy chicken on Aston Lane. Today I went to pick up an order which I received from Uber Eats. I waited 45 minutes and during those 45 minutes I’ve asked about 7 times what’s happening with the order one of the fat boy said it’s ready and just packing it after 15 minutes he said that same thing. There’s another skinny abit tall boy I asked him about 3 times as well he said the same thing as the fat boy. I waited 45 minutes in total but unfortunately they wouldn’t prepare the food for me. I cancelled the order and moved on to another order. I could have delivered 2 or 3 orders during those 45 mins. I’m paying £2.30, for delivery insurance and waiting 45 mins is not worthy for me. Those people doesn’t care about you they only care about themselves. The way people working in this restaurant it’s unacceptable and if this continues the restaurant will be closing down.

this dixy is really good! Crispy chicken and lovely fries! Theres also a box of sauce on the side so you could pick how much sauce you want. Perfect for the price and ill definetely be returning soon

Masala fish was awful. Small in portion and nasty in taste. Chicken burger was big but tasted of nothing. Sizzler wings were also bland. Fries were okay and the best thing about the box meal.

Narsty food nothing compared to the normal dixy i usually go to got a family bucket for family was not nice at all

Too expensive for quality of food

This Dixy does the sizzler wings the best and at a decent price. It's s also recommended to have the Peri fries 🍟 because the normal fries aren't all that. Regardless decent Takeaway for a quick munch.

Staff members claim food is halal . However when asked about any proof of halal meat served they ain't got no clue . I've asked couple of staff members!!!!! . No signs indicating halal food on menu . Be careful before ordering.

Nice staff food on point always

Aful food . Poor parking by staff. Can't use the footpath outside...

Food is so rubbish and staff is so rude delivery not come on time every time and Food is missing Whan I call back staff told me to come take from dixy

Friendly staff and delicious 😋🤤 food

Arrived at dixy drive through at 10:30 on a Sunday and as soon as a south asian server saw my partner (who happens to be black) pull up to the window with an asian girl he closed the service window and walked away. The server carried on serving the car infront of as and a car behind us as well but did not want to take my partners order. When I felt that this might be racial discrimination I knocked at the window to speak to a manager and the servers acknowledged me and tried taking my order but again as soon as my partner spoke the guy acted like he was busy and couldn’t see my partner and closed the window again and carried on ignoring him. I love dixys food and service in general. But this is the first time I have faced discrimination or racism at dixy.

I wish not to even rate them at all because I’m surprised I ordered food to break my fast and since 7 and kept on rolling saying order coming to my table soon ,no one picked the order at all And till now nothing came ,witting for them to return my money tomorrow

Really gone down hill. Left a bad review 6 months ago which I removed as it showed improvement. Had my last dixy from this location. Ordered supreme wrap and mega mix sizzler burger meals. Supreme wrap had sweet chilli added on it, and the sizzler burger had a peri peri burger on instead. Had fries from this place many times. Yesterday both portions arrived hot but tasted awful. Bin worthy

Shocking ordered food came home the food was raw literally raw cold & uncooked in every way with a funny smell like it was really old.

Amazing food good customer services

Ordered food take away when arrived home tere was some food missing called them but they don't care who ever give them 4 or 5 star that's they're own ppl don't spend 1 penny

Don’t order! Dead food, cold tasteless! Takes over an hour for delivery when I literally live around the corner! Don’t answer phone. You been warned

First time i ordered from here. I ordered full peri peri chicken. Absolutely delicious, delivery exactly on time and delivered lovely & hot. Definitely will be ordering again!

Ordered food from this place, after 2 hours of waiting they told me I was the next stop. Waited another half an hour after that and still nothing. Call the place again and they are closed for the night? Waste of money!

Customer service is very very poor.. Young lads are very rude no manners at all.. When you dine in you will see what happens in the back the young lads what they upto..... Especially the young chubby meduim build beard guy very rude he needs to be out......NEEDS TO LEARN MANNERS NOT GOOD AT HIS JOB. NO POINT WORKING MATE IF YOU CAN'T HANDLE IT. Talking with experience couple of times its happend to me not the first time First time writing a review Very rude front of you. DON'T RECOMMEND DIXY ASTON LANE

Always 2 hours wait for your order to come and on top don't even answer the customer's calls

Late after 3 hours got my delivery this is rely shocking the fact is i only live 5 min away in that much time i could of just gone there its just i have main road near my house which makes it difficult i will not order from this shop in future anyone who sees this i promise i am not lying do not order from this place

I have waited 3 hours for the delivery service, called 3 times, everything they keep delaying it. In the end I've had to cancel the order after 3 times. Everything I order for collection i have to wait 30 mins + inside for the food. Honestly one of the worst takeaways I've been to. Dont recommend going here. The staff also are very rude to their customers and the service is atrocious. If they can't do a job why were they hired.

Ordered a bundle with burgers, chicken pieces, wings etc. Burger was dry but edible. Chips were oily and stale. Couldn’t eat the chicken pieces as it was over cooked and oily with a smell of poor quality meat. The lack of uniformity between dixy chicken branches is disconcerting- it is a put off to try any other branch!

Beans may has well have not been heated as they were cold as if just taken out the tin and when I asked for a boneless chicken piece I got the most boney piece of chicken. The burger was OK but not up to the same standards as other Dixy branches

How this place has 4 stars is beyond me. Second time ordering chicken strips. Both time soggy and stale. Took it back for a refund.

Bad service. I got order without drinks when I asked for drink he said he gave me .this is totally lied.

Rude customer service, messed up our order and did nothing about it to help, did not seem bothered at all. Don’t waste your time.

Dead not gonna lie. Its not it.

Very disappointing service, I placed a order and kept calling to track it only to get constantly lied to by a very unprofessional member of their staff, eventually my order arrived 3 hours later so rightfully I sent it back. Would not recommend at all !

the chicken was soft and old in my opinion

Food is great, however when the shop is busy they take over 2 hours to deliver, recently even waited nearly 3 hours for delivery. Also found that when the delivery takes a long time then the food is always very cold.

Lucky to get 1 star. The chips were soggy, chicken looked and tasted old. It seemed like someone else didn't want their order, returned it and then they gave it to us. Order chicken wings, stips and a burger for the kids. What a waste of money. Not suitable for anyone to eat. The best thing in the meal was the can of pepsi. Never going to use this again. I would tell everyone to avoid at all cost.

Soggy chicken. Rock hard chips. No napkins.

Chicken strip today was tasteless..looks like rushed..kids did not enjoy..Chips were ok too

Fried chicken and burgers are nice but the chips you could tell they were cooked in old oil, I don't know if it was a one off but that needs to change.

One of the worst places I have ever visited, staff were rude with attitude." NO GO"

Went there yesterday, food was disgusting, can't believe the sell stale old chicken that's been fried hours before just to make there life easier whilst serving, why don't you just hire more staff you tight tu wholes

Still waiting for my order been nearly 2 hrs....food was cold once arrived ...and soggy....never again!!!

Ordered the rice and chicken, didn't get much rice or chicken 🤦🏽‍♂️

Perfect with 5 stars . Very recommended.

I won't be coming back to this dixy, better off in the newtown or lozells branch. I wanted a mini filet burger, but the spicy one, didn't get that, also the mayo tastes funny. I thought all the dixy branch are the same, clearly they are not.

Ordered from here a few times. Best days to order are Fridays and Saturdays. Busiest days mean you are more likely to get fresh food. Burgers are top quality. Their wings are also really nice. Fries are also decent. I also love their sauce that they make.

Only got a snack pack - but it did hit the spot ☺️

Nice fried chicken, and good fast service

Fresh food good hygiene nice staff

While I was ordering my food I could not believe I saw a rat run under one of chicken machines where the chicken is stored. I just basically walked out if these shop feeling sick I called them after as i was vomiting in disgust as I couldn't stop thinking about the times I've eaten from their recently the manager refused to even accept this which is so much worse.That means he won't even get it sorted!!!!! The FSA food standards agency have been notified about this horrendous risk to human health !!!!!

I order quite regularly from this branch, however their food quality had deteriorated drastically, after todays order i will not be ordering from here again, the chicken was extremely dry despite me requesting for food to be made fresh. Very disappointed

Yes dixy chicken was very nice good quality quality stuff good food and very good customer service cannot complain

Fresh, tasty and good food. Thank you. Quick service too.

They offer you a huge and delicious selection to choose from, all prepared freshly as you wait using only the finest high quality ingredients to give that finger licking taste that makes you want to come back again and again with the added professional customer service that you would come to expect from a reputable company like Dixy Chicken, the sweet aroma of the food leaves you in excitement as you wait for your food. There is something for everyone to get your teeth into when you have an urge for great food then I highly recommend Dixy Chicken as your first stop to satisfy your hunger buds, nicely designed interior which is soothing to the eyes and the use of calming colours makes you feel at home. I'm sure will enjoy there food and recommend to family and friends as this is a great place to to get your food.😋😋

Exactly what it says. Cheap and cheerful. Good food and quick. The staff are nice and helpful

Very hygenic, delicious food and superb customer service. Their Peri Peri Chicken and the grill range is better than Pepe's. Their own delivery service is far better than Just Eat, Uber, etc. I've been their customer since day one, never disappointed me. They use top of the shelf chicken, salad and other ingredients. Milk shakes are a must have. HIGHLY RECOMMENDED. 5 Stars all the way!

Very nice food and good service 👍

The food is fire really friendly staff the place is very clean

Great place and really friendly staff. Excellent customer service. The food is amazing.

Fire food 🍗 Good quality food serviced with well manored staff

Great work and tasty food 👍 Most delicious peri peri chicken I have in my life... Great flavours, balanced grilled and great way to serve the grilled chicken. Best peri peri chicken among all the dixys in Birmingham... I suggest everyone to must try when you go to Aston lane dixy.😋

La comida sabe a vieja y en general tiene mal sabor. No me sorprendería que esta tienda estuviera cerrada por falta de higiene. Pone en vergüenza a la marca Dixy.

Nice food, nice friendly delivery driver

Quick delivery within 20 mins delivery driver excelent

Very slow service. Mediocre food quality provided. Quite unusual dixy’s standard.

It's not acceptable that the customers cannot pay by card only because they don't want to pay their taxes. Also, the food is often cold or not fresh (the doritos in the mexican burger are never crispy and same applies to the chicken patty itself. Also the wings are often not cripsy). The staff often forgets to include forks needed to eat things like beans or coleslaw or tissues.

Excellent delivery service. I ordered a large order and it came in very quickley. Nice friendly staff. Great service. Well recomended.👌👌👌

Great quality food and good service

Friendly staff and excellent service.. One of the best dixys in Birmingham

Tasty food always packed nicely

Great food great service good price

Staff are friendly very polite fast service. Food was spot on. Well done guys really enjoyed the chicken stripe bucket. I think there is Nagasaki in coating (devil chillis) perfect kick to the chicken. The chilli and mayonnaise sauce to die for.

Very poor customer service. Made too many mistakes on the order . Then attitude as if it was my fault. Been to other Dixies chicken but this has to be the worst. Food was not to bad but rather go to some one who appreciates my business.

I was passing by and i tried a burger meal from here.it did not disappoint me at all!.

the best dixie in the uk, fresh chicken, very clean, and friendly staff

Food is always great here whenever I have ordered. Has some seating and does delivery to. Good customer service helpful. Best always check your order though as they can mess it up sometimes

Was my favourite dixy, until I caught sickness and diarrhoea from the food and found out this store was rated 1 for food hygiene. Won't be coming back.

Love dixys but currently waiting for my order I placed which was supposed to be ready for 9.30pm. It's 9.56pm now and the frustrating thing is, it's not busy here atm. If I didn't have a 9month old baby to rush home to, I wouldn't have left such a review.

One of my Favourite Dixy’s, Clean shop, good staff and consistency in food quality. Chilli Sauce is good, Branded in everything and Branded water i.e Volvic. Just Fried Chicken & Fillets are not as crispy as you expect them to be, apart from that the Peri and All the food is Brilliant 👌🏻

Food is really good go there regually t9day l went the food took longer to come other than that awsome

Nice food, reasonably priced & good service

Really good food. Value for money.

Clean tasty food with smile on their faces.

Better than the other Dixies in town

Brilliant food, always red hot and tasty, mehmut is very friendly, great value, never had a poor meal 🍴!!

Juicy chicken outlet..it is clean and serves very good selection of both grilled and fried chicken .the drinks too are great

It’s like they feed you laxatives . Guaranteed food poisoning and the employee’s are so rude . The food does taste good tbf but it’s not worth the food poisoning after 😕

Devent place to eat. friendly And efficient

Good Peri menu, food is nice but the service is a bit hit and miss depending on who you get served by.

Es un buen lugar para los amantes del pollo frito, tienen un buen comedor para pocas personas, la comida también es buena

Don't go at 11' there tired want to go home the cares out the window

I've ordered there a few times to see if the food quality would Improve don't order the chicken pieces they are always brused and look like they are rotten stay away for health reasons I would of liked to have given a good review but I can't sorry.