Slamburger in Birmingham

Food is good, service is miserable and slow, by the time the food is handed over, it’s already cold as they take their time packing it after being cooked.

Cant fault it. Food is always 10/10. Service is very good. Love the loyalty card scheme and they give good toys with kids meals

💯 Excellent value for money! 🍽️ The food tastes amazing—perfectly balanced, not too spicy or too salty. 👌 The staff is super friendly and welcoming. 😊 Keep up the great work! 👍🔥

Every time this place make us happy with quality and the atmosphere. We come from Bristol once a month and never forget to visit them . I would say for food quality and quality this is 100% best place you can try . We feel so home like atmosphere and service wow is not enough to describe them .

Delivery was quick and arrived hot and fresh.

found an elastic band in my beef eiffel tower burger. contacted just eat. refused to do anything about it! abysmal!

The food was awful cold and the fries were freezing cold.

Nice alternative to mcdonalds. Good food and very good service

Good and wonderful the food was incredible 😲 . And the lake was filled with fish 🐟 and we even got to go on a boat. From Neermala

The big M adjacent and add ons that make it worth this instead of the M.

Very nice place. Friendly staff, Fantastic menu, great price.

Fries were cold, burgers cold and bun is hard

really nice crispy fries 🍟 burgers were on point too

2 hour wait phoned on many occasions as said on way but didn't arrive so called again no answer then finally they answered and said he coming soon regular customer but I may not order again from here. most of the food was cold as my kids didn't enjoy it ate a bit then in the bin as it was cold.

the food arrived alittle late but I enjoyed it

Courier was very nice and friendly...loved the service 🤗

Portions are quite small but the food is tasty. Got the spicy smash burger and cheese burger meal.

Very nice place and clean and service us always good with no attitude! Food could be abut better with the quality

NEVER ARRIVED!!!!!!! HAD MONEY THOUGH!!!!!!!!!

the foods good just disappointed with the delivery guy really rude and abrupt last time I ordered didn't have any issues however this time the guy was rude and was even giving my food after I gave the code he wanted to stand and argue also I left delivery notes saying to call when outside I didn't get no call he was sat outside just waiting for me to realise he's arrived the foods great but you need to hire someone better for delivery.

Great customer service, nice food.

I wasn't happy 2 items were missing

Delivery driver is so unprofessional and has delivered a wrong order completely I am so disappointed.

I recommend you to visit this shop, because of the following reasons... 1. Foods are amazingly good and delicious 2. Chefs making and preparing foods very clean and nicely. 3. Price is very reasonable for everybody and foods quality is much greater than the price. 4.Shop is very clean and tidy , as soon as I step in the shop decorations and cleanliness took my first satisfaction. 5. No need to wait long time to get the foods after ordered. 6. Customer service is very very very good. Friendly, patience, polite, smile and giving good suggestions about the orders and foods. (I recommend, especially for Muslims who eat only Halal foods and can’t go McDonald’s ,Burger King etc.,) BBQ wing has not been cooked on the grill it’s look the fried chicken hot wings which dipped in BBQ sauce but taste is good (if that taste was not good I would not give five star for this review ) My favourite in this shop are SMOKED DOUBLE CHEESE BURGER ... and DOUBLE WHOPPER BURGER.

very professional delivery person

Recommend the burgers and the service was top notch too.

I was given the wrong food cheese burger instead of chicken burger

Just Been slam burger this morning. I normally go there all the time .but just noticed the guy who made my burger was putting his hands in salad without any gloves on which I was not comfortable with but didn't say anything though it might be there normal practice. Can someone please correct me on this.it was the young asian guy. Wednesday at 12.30. And just like to say food and service is spot on. Just got put off by the guy who was making my food and he done it with next order

courier asked for my name, and code. he done things correctly. he was also polite

usually great food from here but today's was a let down, the fries were so overcooked they were crunchy and practically inedible. burgers were fine.

The food was lovely however due to the wait it was abit cold. I would definitely order again though

However didnt receive a toy for my little boy.

Always happy . Clean, great burgers and food.

great experience delivery driver got a bit confused but we got there in the end 🩷

I’ve called and the staff were so rude and wasn’t helpful!!! My order never came and they hang up on me because I didn’t want to go and collect it as I paid for deliver and my food is meant to come to me!!! Rude and disrespectful staff

great experience food was piping hot!!

Not happy! As its not what i ordered

Took long for food to come and when it did come, it was cold. 6 drinks didn't come with our meals and no sauces with our 6 meals

Order notes were looked at and food was very fresh. Tasted delicious and food came on time.

Food came on time and food was delicious. Would definitely order again.

burger was burnt but taste good

What’s the point of adding a number for the delivery guys to use if it’s not used and they are still pretending to deliver food. No one called, no one knocked the door but on the app it’s been delivered. These poor delivery services are going to make me stop using just eat all together as this happens all the time and nothing is done about it.

food was good but no sauces where provided at all as requested and no kids toys were provided with the kids meal. not the first time either

Excellent food and service, you need to try this place

Overpriced Food not tasty Next time please tell your workers to put on gloves on when there touching the Food. I seen a worker was putting the salad into my burger without the gloves no Hygiene..

Food was lovely, great selection of sauces, only thing is the bread was slightly stale, but good flavours overall would eat here again (amazing maccies dupe)

I had visited today me & daughter when on our bikes we order two mini ice creams dairy chocolate & biscoff along with pop corn chicken atmosphere was great. Amazing costumer service from our server Abudi huge thank you from me and my daughter everything was amazing and delicious!

good customer service actually got a nice bit of cheese on my fries

I normally don’t leave reviews, but worst place I have eaten from, firstly order was delayed several times, then when the food finally got here, loaded fries tasted like they had been warmed up in the microwave, with the day after taste, and cheese burger was cold and tasteless, would avoid even if was free

Had ordered for delivery and unfortunately the chicken in chicken burger hadn’t been cooked enough and was still pink sink making it really unpleasant to eat

did not give 1 thing i had ordered though, dissappointed. Whereas everything else good.

DO NOT BOTHER! absolutely rubbish customer service. ordered 3 kids meals, 2 portions of nuggets missing and 2 toys. phoned up straight after order was delivered and the man on the phone absolutely refused to believe me. told me to take it up with just eat! so my kids only have a small portion of fries! will never order from here again and suggest no one else does. extremely disappointing and have some hungry upset children. Id give them 0 stars of i could. As he the hung up on me and ignored my call after

DO NOT BOTHER! absolutely rubbish customer service. ordered 3 kids meals, 2 portions of nuggets missing and 2 toys. phoned up straight after order was delivered and the man on the phone absolutely refused to believe me. told me to take it up with just eat! so my kids only have a small portion of fries! will never order from here again and suggest no one else does. extremely disappointing and have some hungry upset children.

Missing fries strips drinks and sauces This is joke literally

Food is amazing and the service is always top notch. Great alternative also to McDonald's and even before the boycott i preferred slams its just much better quality.

Unfortunately on this occasion the fries were not to standard where they were not cooked throughout,burger was fine usual SL standard.

my order missing many items horrible service

Food came and it was freezing cold

chicken was undercooked in burger and wraps.

Ordered food from there yesterday... Burgers wer nice but not happy with their fries at all. Cold and soggy

the driver was so rude lied to my son he rang me multiple of times according to the driver and he didn't know how to ring the buzzer and food was sooo cold

My peri fries that i paid extra for were missing, even tho i got a meal

Courier did not give all of the order drinks were missing. Very disappointed.

food it cold as already told them on 2 occasions not happy

Lovely fresh food, would definitely order again and recommend to friends. Delicious 😋

The best restaurant in brum. Way better than Maccies

The burger was tasty but sadly the food was cold...

Delivery driver did not bring the food.

the just eat driver has stolen my food

lovely food as usual,nice and fresh and on time too. Thank you Slamburger.

Never have an issue with these guys but today all my burger’s are cold and the buns are like rocks so I’m highly disappointed

A little mistake with my order but I can't ever fault slamburger food was really good as always.

Slams is the best place to eat IN or OUT. Delicious food, amazing customer service. Best hygiene! Definitely recommend for everyone.

ordered it at 10:40pm received it at 12:20am. absolutely abysmal.

Ordered at busy time of opening fast in ramadan, food promptly prepared despite the large number of orders they had. Good service. Thanks.

Ordered last night because McDonald’s cancelled my order came around half 12 and the food was perfect I don’t like burgers other than McDonald’s ones and these are just even better will be coming here more often 👌👌

When food was handed over bag ripped in my hands and cause food to fall on the floor but food was wrapped so everything was good. Need better paper bags for next time

Never order from here!!! The so called muslim brothers tried making stories about their cold being sent out to me and then blamed the driver as he was apparently dropping off other food before mine. Poor service and lack of respect stay away

Great place and really good quality food!

Really tasty food, delivered hot, in full and on time. My daughter is picky and so I requested no sauce or salad on her burger and this was well noted by the restaurant. She liked her burger and the rest of the family also enjoyed theirs. We also received a Ramadan calendar which I thought was a lovely gesture. Thank you, we will order again and recommend :)

Cooks perfectly, not disappointed at all

Top food specialist the the chicken steak in effel bread

Really good delivery. Friendly face, handed over nicely! Thankyou.

Genuinely love this place. The staff are friendly and very welcoming and the food is top tier!

Food was cold when it arrived 😬

Very tasty food and they are very quick to prepare the order

Food cold and I ordered large fries and they gave me small

Early and piping hot love these guys

Delicious.. food is like a halal McDonald’s.. except the burger sauce is way better.. thank you

food was piping hot and was wonderful 😋

Food was nice and tasty, Delivery did run a bit late

I didn't get the kofta loaded fries no idea what this is ??

Food was very cold 🥶 1 hour late my kids were excited but this place failed on 2 occasions I ordered food total disgraceful. Poor quality

Once again did not recieve a toy with the kids meal. This has happened on numerous occasions and when ive called up im promised it will be sent 'next time'. Next time never arrives.

I did not receive my food I contacted the restaurant they said you need to contact just eat they can’t do anything I’m very disappointed tried contacting just eat and still waiting for a reply back from them

Beats Burger & Sauce any day 😋.

Food is lovely and fresh, I love the icecream it is so good and they give you a lot for the price. Really enjoyed the shawarma it was so moist and had lovely flavour.

Amazing taste good quality smash burger.

been to two different slamburgers in Birmingham as I was passing through to get to another place, and both times I’ve been incredibly happy with the service, especially with the staff at the alum rock branch. The staff were respectful towards me and my family and well mannered. Manager went above and beyond to ensure we were happy. Food was excellent and kids were given balloons and toys. Nice family atmosphere, will recommend to family and friends. Barakallahu feekum to all the staff

I love this place so much. Their food is super delicious. Unfortunately too many unoticed mistakes happen in the kitchen, countless phone calls didn't make a difference. Tonight I ordered my usual, wings, burgers and crispy salad.dorour family, I received a container full of chopped chicken strips, 3 or 4 soggy salad leafs, no veggies. I was really looking forward to having my salad 😔. No point ringing management. Please keep a closer eye or hire a suoerviser.