Based on 2.422 opinions finded in 4 websites
Based on 2.422 opinions finded in 4 websites
Nº 3238 in 4016 in Birmingham
Nº 90 of 118 Fast food in Birmingham
Opinions
Never had an issue with this big johns until recently the women on the till is so in experienced and untrained it's painful, I give my order and before I'm finish she's charging for the first thing I asked for and hasn't listened to the rest of my order the 3rd time I've been there since she's been on the till and my order has been incorrect and to realise when I get home it isn't even worth returning to complain. Not good big johns
The Knight . 2024-09-07
MORE AT Google
Most of big john customers service bad 👎
Shohagh Ali . 2024-09-01
MORE AT Google
Got what I wanted for a good price
Jack Hine . 2024-08-30
MORE AT Google
I have had to wait two hours for my order and it still didn’t arrive. They are so unreliable and when I wanted to contact the restaurant the number provided that I called kept ringing but no answer.
Anissa . 2024-08-12
MORE AT Just Eat
Just eat is the best ❤️I love their secret chicken recipe it slaps so hard😍🥰it is my favorite restaurant here so far
Tosoloso . 2024-08-09
MORE AT Just Eat
I didn’t receive my order and you are not picking my calls
Tosoloso . 2024-08-08
MORE AT Just Eat
Over 2 hours late, chips were cold, and expensive for what I ordered, nearly £17. Classic would've fed a family of 3 for less than £15, prices are outrageous at Big Johns.
Daniel . 2024-08-07
MORE AT Just Eat
popcorn chicken and dippers were too dry
Wahida . 2024-08-03
MORE AT Just Eat
Food was cold and chicken was so dry it was choking me. Wasted my money 😡
Julie Marcus . 2024-07-28
MORE AT Google
Chips were colder than before they were cooked and ended up in the bin. Kebab was also cold and flavourless. The naan bread wasn't too bad though. It was our first time trying Big Johns, it was also our last time.
Barbara . 2024-07-17
MORE AT Just Eat
Great food, really enjoyed. just wish the chips were a bit hotter.
Alex . 2024-07-16
MORE AT Just Eat
Food delivered too early and my guests had not arrived…would like a full refund
Amar . 2024-07-14
MORE AT Just Eat
Food was piping hot and so nice and because they didn’t have any chicken stripper left they gave us popcorn chicken and for the inconvenience they gave us a portion of huge potato wedges to say sorry which was the nicest thing to do I will keep ordering from you guys
Susan . 2024-07-13
MORE AT Just Eat
loaded chips was awful both of the orders was missing cheese sauce and the chip's quality was dreadful
Lee . 2024-07-06
MORE AT Just Eat
It was 30mins late. Food was stone cold, the naan was burnt and the ice cream was melted. Won’t be ordering from here again
Nizhat . 2024-06-30
MORE AT Just Eat
The staff were friendly, the food was alright and didn't take too long to prepare.
Sam Jones . 2024-06-28
MORE AT Google
Absolutely love the pizzas so tasty and delicious food was piping hot
Susan . 2024-06-23
MORE AT Just Eat
The food - Chicken and pizza were fantastic, but the icecream, salad and drink were packed in the same box as the hot food 👎🏻 The icecream melted and the salad was hot so neither any good. Please pack hot and cold separately. £7 of melted icecream went in the bin unfortunately 😭 Shame as the hot food was great 👍🏻
Mandy . 2024-06-23
MORE AT Just Eat
food arrived 2 hours after ordering stone cold with wrong drink.
Ian . 2024-06-20
MORE AT Just Eat
Food delivered early and it was delicious. Really happy!
Madalina . 2024-06-17
MORE AT Just Eat
On the app showing as delivered, but the food is still not with me
Milen . 2024-06-16
MORE AT Just Eat
Food Delivery was just barely on time. Between the range of 18:10 - 18:30 food arrived a 1 min before 18:30. Was handed a box of pizza that you could tell wasn't warm, not even lukewarm. If you like cold pizza I would suggest ordering here as I had a slice of the cold pizza and it wasnt bad however for the price I paid I was hoping to get a nice fresh warm pizza.
Pieter . 2024-06-13
MORE AT Just Eat
DONT EAT HERE !!! THE SERVICE IS TERRIBLE, HAVE TO WAIT AGES JUST FOR CRAP FOOD, HAD A CRISPY BURGER WANTED KOREAN INSTEAD GOT IT DRENCHED IN SWEET CHILLI SAUCE, NEVER GO THERE AGAIN
lauren foy . 2024-06-09
MORE AT Google
fab food. Good value. Delivered promptly.
Wendy . 2024-05-30
MORE AT Just Eat
The worst customer service I have ever encountered, manners cost nothing. Absolutely disgraceful
Kelsey Jones . 2024-05-26
MORE AT Google
had a meal deal for two which was lovely and great value was meant to come with a big tub of Ben and Jerry's and only got a tiny tub not enough for two disappointing
Marie . 2024-05-18
MORE AT Just Eat
The order was delayed however when it arrived I’m very pleased to say everything was as it was ordered and very good and still warm
Aleena . 2024-05-16
MORE AT Just Eat
Staff a bit aloof. Food was great. Visited from Australia.
Phineas Hartson (PHINA) . 2024-05-15
MORE AT Google
Service bit slow but food no issues
Roman Chapman . 2024-04-24
MORE AT Google
Food was awful. Pizza was overcooked and did not taste nice.
Mehwish . 2024-04-06
MORE AT Just Eat
absolutely shocking hour n half on a sunday evening for one pizza nugget & chips if i could of cancelled i would off then top it all of cold i recommend you go else where
antony . 2024-03-31
MORE AT Just Eat
Chips were disgusting and food was cold and dips was missing
Teresa . 2024-03-31
MORE AT Just Eat
the free hot wings never appeared
Richard . 2024-03-29
MORE AT Just Eat
It was stone cold, would like a refund if possible
Dan . 2024-03-29
MORE AT Just Eat
wedges were cold and my order was over 30 minutes late.
Miss . 2024-03-28
MORE AT Just Eat
Food took over an hour & it was cold
Kaleisha . 2024-03-23
MORE AT Just Eat
I had pizza big John's spicy special sauce. it blew my head off..Will be ordering that again. Best pizza I have ever had. thanks big John's AMAZING
Pamela . 2024-03-23
MORE AT Just Eat
It ruined our meal as it came to early. Fish was good. but cold. Chips were good but cold. Chicken was plain. all the food was cold. really disappointing.
Abz . 2024-03-22
MORE AT Just Eat
When I order potato wedges I don’t expect scabby chips. The reason I stopped ordering your chips is because they are poor. Really poor. Third time this has happened. Is this how you treat regular customers ? This review is a direct response to YOUR actions. Enjoy
Andy . 2024-03-19
MORE AT Just Eat
I ordered vegetarian pizza but received pepperoni pizza. It was awful. Don’t recommend any vegetarian to order food from them.
Sona . 2024-03-17
MORE AT Google
As a vegetarian I don’t recommend this place. Awful services.
Sam . 2024-03-17
MORE AT Just Eat
food delivered half the order missing, other half cold , call up numerous times and no one answered and when someone finally did it took nearly 45 mins for the rest of the order to come on top of the hour I've waited.
Jade . 2024-03-07
MORE AT Just Eat
it was delivered to wrong address
Lisa . 2024-03-03
MORE AT Just Eat
Order was lice and food was cold
Joanne . 2024-02-27
MORE AT Just Eat
disgusting food they served me what looks like old chicken that has been microwaved i also asked for salt and vinegar which they did not do
kingkong maistro . 2024-02-19
MORE AT Google
Took a hour to deliver chips and burger. Get a better drivers
Toby . 2024-02-14
MORE AT Just Eat
delivered with no sauce and no jalapeños on pizza which i asked for both
Myles Dobbins . 2024-02-11
MORE AT Google
asked for Pepsi but got rubicon and pizza was cold upon arrival
Andrew . 2024-02-03
MORE AT Just Eat
Took over 1h 20m to arrive and everything was cold
Tasmina . 2024-02-02
MORE AT Just Eat
usually the food is tip top, but for some reason I got a pizza that was ridiculously doughy and wasn't cooked well. First time I've had a problem here.
Damion . 2024-02-01
MORE AT Just Eat
Happy with the service but didn’t really enjoy the food. There was no flavour to anything…it was all simply plain!
Kailie . 2024-01-30
MORE AT Just Eat
Got my order wrong again . Lady at counter does not listen
sarah weir . 2024-01-29
MORE AT Google
told to pick my order for 6.25pm. Werent sute what my order was, i had to show then my recepit on my phone, as they didnt have a printed receipt of my order. My pizza wasn't even ready to be cooked. when my order was ready, it was all put in a big box. Got home, not even my pizza I ordered.
Lucy . 2024-01-27
MORE AT Just Eat
Food is not great from here. I wouldn't recommend it .
Jane Williams . 2024-01-27
MORE AT Google
Food was stone cold and dry kebab meat
Aaliyah . 2024-01-25
MORE AT Just Eat
Burgers and panini ok but chips inedible
wendy . 2024-01-21
MORE AT Just Eat
good but they send the wrong ice cream flavour
regan-river . 2024-01-16
MORE AT Just Eat
Food was great and well packed in ,delivery was on time !
Dave . 2024-01-14
MORE AT Just Eat
Food was cold, dry, bland and they forgot to pack the chips with my meal. Will not be ordering again.
Chantelle . 2024-01-02
MORE AT Just Eat
Food was freezing cold….digusting
Ashley . 2024-01-01
MORE AT Just Eat
Food was terrible and missing items
Zee . 2023-12-31
MORE AT Just Eat
i pre ordered hour /half earlier asked 6.30 delivery 20 min later no food so went on app says enjoy your food ? so basically their falsely telling jus eat food arrived on time so went ring takeaway but too my amazement takeaway have a call center ? that’s prob in this world company’s do anything stop you from complaining when got through its not the shop it’s someone working from home pathetic & he kept interrupting me very rude whilst explaining had answer for everything but how ? if there not
antony . 2023-12-30
MORE AT Just Eat
my can of pop was missing and all my chicken nuggets where missing
Foster . 2023-12-29
MORE AT Just Eat
Absolutely disgusted with this delivery! The driver had his kids deliver this order and they dropped it outside my house because they was fighting with each other! I have this video on my ring camera footage!
michelle . 2023-12-27
MORE AT Just Eat
Chicken was cold and dry! Pizza was ok!
Laura . 2023-12-18
MORE AT Just Eat
Order completely wrong again! Doesn’t anyone read the notes? Why were sauces on my food? Where is the salad? Lemon juice? Hardly any salt and vinegar and to top it off an embarrassing excuse for a Sheekh kebab (check the price!!)
Kuldip . 2023-12-17
MORE AT Just Eat
Driver phoned and made us come out in wind and rain to get the food as he could not be bothered to actually deliver it to your door like every other driver does
Chris . 2023-12-10
MORE AT Just Eat
DONT BUY FROM HERE, abusive delivery guy, unhelpful and poorly qualified management in customer service and the food was trash.
Courtney . 2023-11-28
MORE AT Just Eat
Reliable and consistent this is why we continually order our pizzas from here. The kidz like it better than Domino's so we made the switch a while ago and never looked back.
Kamaal . 2023-11-24
MORE AT Just Eat
The food was freezing cold yet again, tracking the delivery didn't exist
Dean . 2023-11-20
MORE AT Just Eat
The food arrived late and was cold
Dean . 2023-11-12
MORE AT Just Eat
£1.80 curry sauce basically comes in an egg cup. Chicken- rubbish Chips- black mould in loads of em Pizza- no seasonings or flavour at all….just wax for cheese on top of cheep tomato purée. Oh and don’t use just eat they lie about ratings unlike Google.
J C . 2023-11-11
MORE AT Google
The chips and chicken was cold, pizza was only ok, was very good all round for what we paid. Wont order again.
Hayley . 2023-11-11
MORE AT Just Eat
Missing the nuggets I ordered but the food I did receive was nice and made to a good standard.
Charrelle . 2023-11-10
MORE AT Just Eat
Food was cold and chips didn't have salt and vinegar like requested overall didn't enjoy my meal
Mayah . 2023-11-09
MORE AT Just Eat
One of the pizza wasn’t made like I wanted to
Oliwia . 2023-11-04
MORE AT Just Eat
Nice food, standard taste but give a good size portion
Ace New . 2023-11-02
MORE AT Google
Ordered but didn't expect it would take well over 1.5 hours to deliver! We had an update stating it was dispatched within 30 minutes. I called a Big Johns help-line and they said to ignore the dispatch and to wait longer. We are only half a mile away, I will never order from these guys again. Never
Chris J . 2023-10-20
MORE AT TripAdvisor
The food was cold and the donner meat was hard and dry, this is not usually the case as the food has always been perfect.
Dean . 2023-10-15
MORE AT Just Eat
The pizza was cold, kebab and chips tasted old and cold too, not a great order, usually pizza is very good
Maria . 2023-10-14
MORE AT Just Eat
Food is ok. However, for the prices charged, the food needs to be outstanding. Its still the same, typical big johns food that has been going around for decades. Nothing special for really high prices. £9 for a wrap meal. Can get it for £5 at a local chippy. Too too expensive.
I Ali . 2023-09-26
MORE AT Google
Impossible to contact Just Eat! Nothing wrong with food or delivery but i have been overcharged for a free item and my stamp card discount was not deducted from the total of my order
Miss . 2023-09-24
MORE AT Just Eat
Yeah never eating from here again. Had peri peri chicken. It tasted off. When I called a good 5 times no answer. The chicken sausage was cold a little. I'm staying away
Abravah a . 2023-09-08
MORE AT Google
Chips were warm, not fresh. Pizza also not hot. Battered mushrooms were ok.
Charlene . 2023-09-03
MORE AT Just Eat
Hate having to give a negative review but when the food arrived it was Luke warm, at best. Plus our drinks and sauces were forgotten. Called the store to try and rectify but the phone was picked up then put down. One positive was the Kebabs in Naan which were good - the chicken especially was good quality and they were big and very fresh.
Andrew . 2023-08-27
MORE AT Just Eat
The chips were very overcooked and very hard to eat.
Iman . 2023-08-13
MORE AT Just Eat
Lovely fresh food which I enjoyed heavily.
Akaash Hussain . 2023-08-06
MORE AT Google
Delicious as always, never go anywhere else
debbie . 2023-08-01
MORE AT Just Eat
Food was cold by the time it came.
Jon . 2023-07-31
MORE AT Just Eat
Just been too big johns ordered my food got home to find my curry sauce wasnt their un happy child
Elle curtis . 2023-07-29
MORE AT Google
We buy some breakfast, give me a very bad service or should I give my food to someone else and take very very long time to make my food also they don’t know the price they take 2×2 different price i’m not happy with the service I’m very disappointed
shiab chowdhury . 2023-07-28
MORE AT Google
If you're around and hungry than you can say it's okay. I'm used to the one in Erdington, that store is much better, more staff, a lot fresher food, and options to choose from. The lady who served me at Kingstanding was very nice and did alone everything what she could.
István Sipos . 2023-07-25
MORE AT Google
Lovely hot food & delivery was earlier than expected
Tracey . 2023-07-23
MORE AT Just Eat
I placed my order, after over an hour had gone by I contacted them. I was told they will not accept my order (after accepting it) because I complained about the store and got credit????? Maybe check how many times I have orderd from you and I purchased a full price gift card that I used to pay,no complaint was made. After an hour they then cancel the order. What a joke will never order again
farah . 2023-07-14
MORE AT Just Eat
Been ordering from here quite some time, but unfortunately my last meal was ridiculous, I spent 8 pound for a donner meat and chips, I had 9 chips in the box 9! And what can only be described as a mouse portion of kebab. So disappointed.l in this order.
Damion . 2023-07-11
MORE AT Just Eat
The loaded fries were freezing cold as the order was late and was hardly no chicken with the fries
jayden . 2023-07-05
MORE AT Just Eat
Everything was cold, I had to warm everything up so we could eat it, I was gutted
Yvonne . 2023-07-01
MORE AT Just Eat
Everything was great that arrived, hot and tasty. Didn't get my drink though unfortunately.
alison . 2023-06-28
MORE AT Just Eat
Food is always delicious and red hot! Loads of items to choose from, really good service!
kate . 2023-06-25
MORE AT Just Eat
I've been to a few establishments but big johns does the best peri peri wings around!
Anoop . 2023-06-24
MORE AT Just Eat
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