The best restaurants serving Fast food food in South West

Excellent service, very efficient. Food arrived very quickly and delicious. Staff member was also did a great job by asking how my day was. It really made my day

Disgusting - tables dirty no staff willing to even wipe tables asked three times still not done Staff involvement to customer service is awful are they even trained to help customers . Customers pay there wages Won’t be going again

Honestly the WORST McDonald’s I’ve ever been to. Waited over an hour for our food, everything was stone cold, no dips or straws. Ordered through deliveroo (poor rider was sat waiting at restaurant for over 20 mins) McDonalds couldn’t offer refund or new food and deliveroo only refunded £7 out of a £35 meal!!!! Not the first time this mcdonalds has been awful but defo the last time I’m ever ordering at this one!

Great coffee and friendly staff. Good priced breakfast that was very tasty and the restaurant was nice and clean inside.

Suzanne the manager couldn't have been more helpful. Daughter on her way to hospital on a 35 mile journey here from home while I waited for her to be driven up by family member, and while I was waiting needed to order food for myself and then delay another order until my daughter had arrived. I was getting confused with the app and what was available, but Suzanne helped out, and put the second order on hold until daughter arrived. Very friendly and empathetic. Enjoyed the food. Thank you Suzanne!

When chairs are moved very noisy could have better furniture. Food ok chips are still the best double cl still really good. Just very noisy

It certainly deserves its low rating. Unpleasant and inefficient staff and, probably, the worst fries we’ve ever eaten … and we eat quite a lot of fries.

glad to be able to get my order in 10 minutes before closing, staff were friendly and informative and very helpful even if they did look tired the cookies were good too. Many thanks.

On our way to Cardiff myself and the family, the kids got hungry so we stopped here enroute. We should of carried straight on. The service was shocking the boy at the window looked like he wasn't even there maybe a heavy night the night before. As you would expect from this fast food place things were forgotten from our order, I can live with that as it's expected cause the chips have a higher IQ than half the staff. When I went into collect the missing items there was a little old lady complaining she had been waiting for 35 minutes for her porridge and hash brown, by this time her cappuccino had gone cold and asked for it to be replaced. The rude arrogant little runt of child working there laughed at her and turned round to ones of his colleagues have you heard this she wants a free drink, as they walked away from her they were still taking the micky out of her and laughing loudly in the back with the rest of the degenerates finding it highly amusing they had just picked on some old lady. Awful place

A location that never fails to disappoint. Slow service, cold food, missing items and staff who are clearly lost. This evening, we watched our food waiting to be bagged for 10 minutes whilst a collection of 'crew members' stood looking at it as if they had never completed an order before. Imagine our delight when we arrived home 3 minutes later to find stone cold fries and burgers that looked and tasted as if they had been boiled hours before, left to cool waiting for an unsuspecting customer, or should I say 'Guest' to have the misfortune of ordering. So that this isn't a totally negative review, I should say that all items ordered were in the bag, however it would have been better if every item ordered had been left out of the bag!!!

Absolutely disgusted with this visit. We arrived at 8:30 when airport was very quiet. There were no other customers in the outlet at the time. I placed an offer for food for 3 people. 2 separate orders. 1st order came out with fries that weren’t even warm and beer was flat. 15 seconds later the second order arrived. Burgers were missing additional items that were ordered on order machine and appeared on the receipt. Burger no 2. Was missing almost everything After travelling a long distance to the airport I was so tired and disappointed with the order I said nothing. Please check and make sure your order is correct. It’s not too much to ask and especially when you’re paying almost £50 for 3 people.

delivery for myself and two children that are diverse when ordered it said it will take between 15 minutes to half an hour to get here in the end. We waited over an hour and 50 minutes for the delivery to get here for it to be wrong. We phoned Uber eat and they weren’t very helpful said well you know independence they can council it in order and I said well can I make an official complaint and said oh sorry we can’t do that so I’ve tried to contact McDonald’s as the whole complete order was wrong to what we originally ordered so not only do we have cold food we have the wrong order and I can’t seem to get through to anybody to make an official complaint. Plus, their feedback form isn’t working on the website either

The lady serving called my number then turned her back and chatted to a friend whilst i tried to ask for some tomato sauces. I gave up and went home where i discovered she hadnt bothered to correctly put everything in the bag. Great stuff, fast easy food turned into an unnecessary hassle from lazy workers.

This is the second time I have been fleeced by this KFC. Both times I ordered a 10 piece family feast. The first time, of the 10 pieces they gave me, 9 were drumsticks! The next time I went I complained about this to the person who took my order, who assured me that the majority of my new order would not be drumsticks. I took his word for it, silly me, because when I got home and opened the box there were 7 drumsticks! This is the WORST KFC franchise I've ever been to!

The customer service was absolutely awful!! The two that popped out the most to us were Jean and Joseph. They didn’t pay any respect to us and acted like they had no clue what we were asking!! We are absolutely appalled with this behaviour !!