The best restaurants serving Fast food food in East of England

Terrible service! Jumped up young lady on a power trip clearly had no concept of what subway ‘make it your way’ actually means! Wasn’t allowed salad because her picture didn’t have any. And so rude. Avoid avoid avoid Saturday afternoons.

Third time I have ordered a delivery from this location and every time it has had issues! This time they forgot the order. When I rang it was chaos. Blaming the computer system and lack of drivers. Won’t be using again! Avoid at all costs

Absolutely vile disgusting burger van big fat rude man serving felt almost inconvenienced to ask him to serve us whilst he chatted with his mates , only plus point is another van not far try that instead

I have used this place a couple of times and it was a little more than adequate. However the prices suggest it should be more up market and excellent coffee. It was far from this and why it did not get the customer traffic that other similar shops get. Today I read it has closed down for good. This is a shame for the workers and the business owners but they did have an input on the final curtain. A better customer approach and prices that would tempt punters in may have helped.

All food was not even luke warm

Slim chicken rude staff that ban you for ring up to complain about the wrong food and it being slimy and not even cooking from there restaurant witch there food licence is for

A place of modern slavery for numerous individuals for years. Their pay was sent straight to a third party and they received just a few pounds per week. McDonald's missed so many red flags which lead to prolonged and untold suffering. Victims were working 70-100 hours per week.

I visited your store on 8th Jan at 22:22 where I ordered a hot chocolate and an apple pie. The apple pie has been sat for a while as it was barely hot and the lady called Madalena said I would get a fresh one in 5 minutes. She delivered the new and extremely hot (too hot to eat) apple pie to me. I took one bite and found the middle was hard in the apple chunks. I explained this to Madalena who huffed then said she cooked it to the right time of 5 minutes. I understood this and gave my card for a refund. She looked at me like she didn't care about the food not being cooked properly. I explained how I was given food poisoning at the College Arms on 24th December and really didn't want to be sick again. She took the apple pie away and came back with a unhappy look saying I can't give you money back as you eat the pie. I said how will I know if it's uncooked it I don't taste it. I took one bite. She said I am not allowed to give you money back as my manager said you are it. I said ok I'll make a complaint. She said I give you money back but you ate pie. I said I ate a bite to find it not cooked. She was continuing to argue to me. I then spoke to Cristovio the shift manager and asked him why she was so rude or me. He said she told him I hate the pie and now wanted a refund but then threw the pie away. I explained what happened as above and asked what will happen as I found she needed more training on being customer focused as she was changing her views on the refund and arguing about me tasting the pie to find it not cooked yet she feels 5 minutes as directions to cook a pie was cooked. I explained that years ago when I worked in that store, a customer burnt their tongue and the company made staff write dates and time did cooked apple pies. I then asked where the time was for the pie as I saw no time. As the pies need time to cook yet to still cook on the inside to make them fully cooked throughout as fried items still cook on the inside after you take them out of the oil. He didn't know this fact. I said I feel the pie was not left long enough to start to cool and left to cook fully on the inside. I explained how extremely hot the pie was and it should not have been given to a customer as one bite would have left someone with no skin in their mouth or tongue. The shift manager was understanding yet I found him immature to be a manager to understand simple standards of store management and staff supervising. He tried to do a refund but instead charged me twice and then apologised. He then refunded me 2 apple pies. I just found this experience especially dissatisfied and unprofessional, unsafe for the heat of the apple pie, the mistake of a refund, the member of staff Madalena being grumpy, rude and unhelpful blaming me for the pie being not satisfactory and the shift manager being unable to deal with the situation at the time. I did ask the shift manager if we can deal with this complaint now however he wanted me to email and do the online review which I am happy to do. I will also do a Google review with this exact email comment as a copy and paste. I would like to please know how you wish to correct this vast number of issues from health safety of over heated foods to burn customers to the under cooked apple fruit inside to the unprofessional conduct of your staff towards a customer

I put one star as I can't put less. It has been a shame, we ordered 2 hours ago and we are still waiting for the dinner. Wraps were liking and unwrapped. I won't order again in place. Big deception

I would NOT recommend this to anyone, I’ve done a review before but had to do another as I have waited two hours for my food and no sign of it arriving anytime soon, we were estimated for it to arrive at 7:40 which already was an hour from ordering time and it is now 9 , I tried calling them yet it said the number does not exist I would like my money back and looks like I’m going to bed hungry! 0 stars if I could.

Food was absolutely disgusting. Pizza was still raw on the base and tasted like vinegar which assume was bad Tomato puree. I ordered onion rings that I never got and they double charged for 1 can of Pepsi. Poor communication too as none of them understand English which I find a bit rude considering they live here and want to run a business that involves customers. They shouldn't be cooking or running a takeaway and I'll never go there again.

Good friendly staff. But it is advised that you check the items before leaving, as they frequently miss out an item or 2 on takeaway orders.

Worst place I have ever come across it’s like they don’t want your business Please anyone Don’t go here or get a delivery. 3h wait through just eat Worst fast food ever dealt with Terrible experience.

Ordered food by just eat and took over 1hr and 35 min and stone cold

Last 3 weeks we've been there we have ordered chocolate milkshakes and they have been undrinkable! The other drinks machines have been broken on top of this.