Based on 1.012 opinions finded in 3 websites
Based on 1.012 opinions finded in 3 websites
Opinions
Was out on an absolute binder with my mates and a little bit of munch was all I needed and their garlic bread pizza absolutely hit the spot was cooked to perfection and the staff was super friendly Donnie's, deffo going there again if feeling peckish
Error:3 . 2024-02-05
MORE AT Google
Not special really the chicken wrap was ok,chips needed seasoning and the onion rings wasn’t that really good but you do get decent portions..
Richard Forza Roma . 2023-10-01
MORE AT Google
ordered food and they cancelled it and did not tell us, awful customer service
Gracie Little . 2023-08-06
MORE AT Google
Tried to place and order through the st neots app - they cancelled the order without notification - when i rang up to ask if it had been cancelled and to find out why they just said "yes cancelled" and hung up.
Sam Lockwood . 2023-07-04
MORE AT Google
Chicken cooked to perfection ❤️ Clean and freshly cook chips Wings mmmmmm beats other chicken takeaway❤️
valerie gray . 2023-05-02
MORE AT Google
If I could give a -1 I would! Hour and a half wait for cold food, missing food and no drink! Tried calling but phone line was continuously busy... think they disconnected it so they didn't have to hear me complain! Avoid at all costs
Emily Baker . 2023-04-29
MORE AT Google
Poor website Don't order Terrible Food is shocking
nathan hood . 2023-03-25
MORE AT Google
Terrible accept offer and no show even though there open on website
Paul Brown . 2022-09-30
MORE AT Google
Apparently, they're unable to deliver when a road is closed... too much of am obstacle for them lol
Josh Tadman . 2022-07-10
MORE AT Google
When I was living in the area, my carers ordered from here and everytime they ask for thin crust, they get given deep pan (thick crust).
Katherine Northey . 2022-05-23
MORE AT Google
We ordered online and paid by card. was immediately called back to advise an item wasn’t available, manager told us to reorder minus that item and they’d refund the original payment. We did, food was delicious, no problem however two weeks had passed and still the original amount had not been refunded so we called Perizone, spoke to the Manager whom I can only describe as rude, offensive and very patronising, told us “sweetheart I can’t refund unless we see the card despite you claiming you have the receipt, don’t be a bloody nuisance just come down to the shop, it’s not far to come, you live 2 mins away, bring your card with you along with proof of receipt and I’ll refund it” with that he promptly put the phone down. Now I’m a reasonable person despite being very busy with my job as a Nurse a few days later having finished my shift I thought I’d call and check they were open, big mistake! When I explained why I was coming down and wanted to check it was ok as I understand they can be quite busy as the manager pointed out in our last interaction, the “manager” (who I hasten to add was the same person I spoke to last time; you never forget a voice that talks to you like you are stupid) proceeded to say they can’t do a refund, he denied telling me to come down then changed his story and said he was a new owner who had taken over the business a week ago, now I know this to be untrue given that as he pointed out I live two mins away, I think I’d notice if they were or had a change of ownership! When I pointed that politely out he proceeded to call me a f’ bitch and that I should f’off and die and proceeded to put the phone down! So avoid at all costs, we are in the process of dealing with the payment provider he uses in order to attempt to get a refund but we just wanted to voice our disappointment in their customer service, sadly despite the food being delicious we and everyone we know will be told of our experience and advised to look elsewhere to enjoy a takeaway!
977esmes . 2022-04-11
MORE AT TripAdvisor
Really love the food, the delivery time is spot on too
Sarah Auld . 2022-02-12
MORE AT Google
Every order I have placed with Hotspot has arrived wrong, either with items missing, or items added that I have specifically requested NOT to be on my food.. If I order a burger meal with no cheese no sauce no salad that's what I expect! Tonight I called hotspot because my order was wrong, salad and mayo added to burger my drinks from the meal deals were missing, the person answering the phone didn't even apologise for the mess up, I would say it was a mistake but every order messed up can't be a mistake. When I mentioned to the person on the phone, " are you not going to apologise for your mess up," the person didn't even acknowledge that that saying sorry is common courtesy
Emma Brown . 2021-11-29
MORE AT Google
Worst delivery service ever. Not order again. Food late all the time!!!
Audrius Snabaitis . 2021-11-05
MORE AT Google
Waited 2.5hrs for my food, in the end I went to the shop they had 5 people all panicking around the food poorly organised phone wasn't manned. I tried to ring with no answer. Customer service was non-existent I didn't even get an apology, just blamed the football.? When I got there the food had just turned up at my house. Wich by this time it was so late I couldn't eat it and went to bed angry and annoyed. Only upside was that we got refunded most of the money I paid for it.
Joanne Hounsell . 2021-07-01
MORE AT Google
Always good, hot, filling food with friendly service. I highly recommend. Its great fried chicken, even when sober!
Clare Peto . 2021-06-23
MORE AT Google
We have waited 3h for food they turned there phone lines off so they could not take calls had to drive there to ask no appology never use them
B20GJgaryh . 2021-06-18
MORE AT TripAdvisor
I'ts been couple times we waiting for delivery so long . Food was cold , no taste, chicken very dry. We try to call , but line was busy all the time. Very disappointed.
Aiste Murauskaite . 2021-06-18
MORE AT Google
Thought we would have a Friday night treat. Ordered at half 7 via just eat got told would be delivered between 8.05 and 8.25. I get a text at 8.23 saying it’s on the way. We live 10 minute walk so 2 minute drive for them..... 9 o clock still not here so I get the kids something from the shop! Walk down to the takeaway to see someone else in there for the same reason as me. Only explanation was they got overwhelmed so closed the phone lines down (will explain why I called 63 times and was engaged!) Despite the txt saying it was on the way they cooked it whilst we was in there waiting. No apology no incentive to go back nothing! Really disappointed in the lack of customer service. This was the first and last time I will be eating from there. Shame because the food was quite nice.
460trudib . 2021-06-18
MORE AT TripAdvisor
We ordered a takeaway. Just eat notified it was on way just within the predicted delivery time. Nothing came. Rang, was told that was a mistake they were just packing it. Another half hour later - two hours from original order time - rang again and they said it wasn't on way they were very busy. And no idea when it would be ready. I appreciate it gets busy bank holiday but don't lie about when it's coming. And clearly not bothered. We won't use again and had been regular customers.
barbarahB5786AG . 2021-05-30
MORE AT TripAdvisor
love this place great food do everything you could possibly want great prices and very nice people
Daniel Fyffe . 2021-03-04
MORE AT Google
Ordered at half past 5 and said they would be delivered at 620 phoned restaurant several times no answer was getting ready to go down there and turned up at 7, was surprised the food was hot and was very nice, no social distance and no mask when delivering
Ian . 2020-11-19
MORE AT Google
Ordered food at 17:35. Food arrived at 19:57. We actually like the food but the wait isn't good enough.
Philip Hannan . 2020-11-13
MORE AT Google
Best chicken burgers around. All their fried chicken is delicious, fresh, succulent and the seasoning is spot on. Customer service is ok. not bad but not great either.
Jordan Roitman . 2020-11-12
MORE AT Google
Have ordered from hot spot manys a time with no complaint. Ordered my usual jacket potato today and what i received can only be described as a potato war zone. Called hot spot to lwt them know what was delivered and was not given good customer service. Was told other jackets that had gone out had no complaints today etc. Very let down, dont appreciate being patronised and advised will not retutn again
Steph Frost . 2020-09-29
MORE AT Google
Taste food, just had pizzas 🍕, and it was so grease, soaked.
Nerijus . 2020-09-11
MORE AT Google
Just had a takeaway and it was amazing 10/10, will definitely be ordering again, we had a pizza, chicken burger and a beef burger and they were delicious
IanGspurs4eva . 2020-06-12
MORE AT TripAdvisor
We ordered an hour ago and my sister had 5 minutes to eat
Heidi johnson . 2020-05-30
MORE AT Google
Overpriced bland slow delivery sometimes doesn't even turn up!!!
Gary White . 2020-03-26
MORE AT Google
Okay quality politeness on the go
Dana Lupu . 2020-02-26
MORE AT Google
Always go here for excellent cheesy chips and chicken only takes cash
Angela Lauren . 2019-11-17
MORE AT Google
Best chicken that can be delivered in St Neots
Stuart Stamford . 2019-10-12
MORE AT Google
Fantastic chicken burgers, to die for
Colin Arber . 2019-09-08
MORE AT Google
Food fair, delivery driver phoned from our car park and my 70 year old wife had to go to him to get food,and all he said was very busy, poor service, won't use themagain
John Howell . 2019-09-07
MORE AT Google
I wasnt expecting much but was very impressed very hot food very tasty and the only place in st.neots that sells spicy potatoes I will be ordering again.
H8811YP . 2019-09-01
MORE AT TripAdvisor
Great place, staff are great and now we get our chicken and chips here every week. 👍🏻
Doug Shearing . 2019-07-14
MORE AT Google
Lovely friendly staff in HotSpot. I very rarely go in there, but they remember me. Customer service is spot on. Food is also very good.
Neil Williamson . 2019-07-04
MORE AT Google
I went I because I fancied a chicken burger but saw the prices. Over £7 is too much for chicken burger and chips. So I went next door to Istanbul and ordered it there. Surprise surprise they went to hotspot to get my food....
Rob Barnham . 2019-06-16
MORE AT Google
Love it baked potatoes and cheese and beans at 2am awesome
Maddy Jansen Van Nieuwenhuizen . 2019-05-20
MORE AT Google
Wide range of food, pizzas and currys are good, not so keen on the kebabs. Great prices
Nick Sharp . 2019-05-20
MORE AT Google
Had to wait just under 2 hours for home delivery. Despite calling at the 1 hour mark and being told it was 10 mins away. Didn't taste that great in the end either.
Robert Law . 2019-04-20
MORE AT Google
Great place to sit and eat after a night out. Or just gets take away. Good and clean. 😁
Marc Leenderts . 2019-04-03
MORE AT Google
Good food for takeaway standard. Ordering Online from their website and app was also simple to use.
Nihat Demir . 2019-03-01
MORE AT Google
Ordered food, was an hour late, shame as the food is good.
John Stevenson . 2019-03-01
MORE AT Google
Ordered an extra item which came in the delivery and card machine wasn’t working so they took the item back even after we were offering to pay by card over the phone just rude service for one extra item when we weren’t offered any other possible payment will not be going here again and would not recommend
Gemmaho . 2019-03-01
MORE AT TripAdvisor
Good food, but suggest you use it as takeaway
Кирилл Шварцов . 2019-02-19
MORE AT Google
Over priced food from a very dirty food establishment. Standards have slipped and seem to stay low. In need of a refurb and z good clean
Phil S . 2018-12-25
MORE AT TripAdvisor
These guys smash it with their chicken and pizza every time absolutely banging each time cannot ever fault, mozzella dippers are the best too! Defo best in the town for what your looking for
Ryan Caunce . 2018-11-03
MORE AT Google
Nice chicken. Tender. Recently changed the batter though
Cog Bathen . 2018-09-26
MORE AT Google
PLEASE AVOID Had A Takeaway From Here Last Night - The Guy On The Phone Was Rude And Rushing Us Off The Phone. When Our Food Arrived It Was The Wrong Pizza - The Chicken Wings Were Covered In Soggy Breadcrumbs And The Chicken Was Pink And Me And My Friend Have Been Very Poorly Since. Only Reason Why I Ordered From Here Is Because Dolminos Pizza Had A Long Wait.
Anonymous P . 2018-09-16
MORE AT Google
It continues to get worse. So bad they have removed their lack of hygiene marker due to being dropped again. If it wasn’t for drunk people and just eat I believe they would have gone out of business months ago
Phil S . 2018-07-29
MORE AT TripAdvisor
hot spot stack burger is spot on!
matthew jackson . 2018-07-03
MORE AT Google
I lust for this chicken. It is top notch food at a good price
Charlie King . 2018-06-22
MORE AT Google
Always tasty, always delivered in good time and the drivers are polite and friendly. The jacket potatoes and milkshakes are awesome.
Urbyn Wyldcat . 2018-03-17
MORE AT Google
Unprofessional service, staff kind of rude. Chicken was good though, potatoes average.
Georgios Asimakopoulos . 2018-01-04
MORE AT Google
Far too expensive for average quality food. Was over charged. And given a receipt with only the final price. And no VAT number. Won’t be going back
Phil S . 2017-11-04
MORE AT TripAdvisor
ordered the lamb ribs and chicken wings , was all top quality and cooked to perfection, would highly recommend!
Dave . 2017-10-31
MORE AT Just Eat
This place is great if your passing and want a quick bite to eat. Pizzas are good but the chicken is awesome. Serve beer and there's seating.
RobsRoastingReview41 . 2017-10-11
MORE AT TripAdvisor
Ordered when it opened, waited an hour before being told they were super busy (on a Tuesday??) and I'd have to wait another flipping hour. Not happy. Sounds lazy to me. Food is great but service is important. Never again and I've been going there regularly since it opened 😐😐
Lee Ridgway . 2017-10-03
MORE AT Google
my brother was eating one of your chicken wraps and he broke his tooth on something hard in your wrap now he has to go to the dentist, I'm not very happy about this situation what very poor quality food
Amelia . 2017-09-16
MORE AT Just Eat
my brother was eating one of your chicken wraps and he broke his tooth on something hard in your wrap now he has to go to the dentist, I'm not very happy about this situation what very poor quality food
Amelia . 2017-09-16
MORE AT Just Eat
Great pizza and great burger! Quick delivery too!
Tom . 2017-08-27
MORE AT Just Eat
ABSOLUTE GARBAGE,and thats me being kind to them,over priced and sent me food that wasnt even from there restaurant
glenn . 2017-08-20
MORE AT Just Eat
ABSOLUTE GARBAGE,and thats me being kind to them,over priced and sent me food that wasnt even from there restaurant
Glenn . 2017-08-19
MORE AT Just Eat
My extra sauce and my 2nd 7up was missing
James . 2017-08-12
MORE AT Just Eat
Definitely one of the better takeaways in town. Best chicken, pretty good pizza, great sides, and decent value
Alex . 2017-08-12
MORE AT Just Eat
My extra sauce and my 2nd 7up was missing
James . 2017-08-11
MORE AT Just Eat
Brilliant we order at least 2 times a week its that nice!
Matt . 2017-07-13
MORE AT Just Eat
Brilliant we order at least 2 times a week its that nice!
Matt . 2017-07-13
MORE AT Just Eat
Best food I've had from a take away delicious and piping hot food .
Kayleigh . 2017-07-10
MORE AT Just Eat
Best food I've had from a take away delicious and piping hot food .
Kayleigh . 2017-07-08
MORE AT Just Eat
I just been to this restaurant today to eat in order combo meal and onee of the guys took my order and waited patiently for 15mins which is ok i can still wait but no one inform if they are preparing my food or not.I decided to ask for a refund and cancel my order but the Owner in the till.(hairy arms and chest with greyish hair).He was so rude that he didnt even bother to apologize i even called him BOSS. I will never visit this restaurant again..
A A . 2017-07-05
MORE AT Google
Didn't like the taste of the burgers , very cheap. Especially for the amount they charge, food was hot but left most of it . Also ordered 2 x giant cookies and got 1x tray bake. No one said anything until we rung about it. Tried to give us the difference in £ in credit but we said we might not order again so they bought another piece of cake round about 20 mins later. My burger had two bun lids and my boyfriends burger had two bun ends on his. Won't be ordering again., didn't like the taste/ quality of food. Desserts tasted stale also
Sophie . 2017-06-25
MORE AT Just Eat
Didn't like the taste of the burgers , very cheap. Especially for the amount they charge, food was hot but left most of it . Also ordered 2 x giant cookies and got 1x tray bake. No one said anything until we rung about it. Tried to give us the difference in £ in credit but we said we might not order again so they bought another piece of cake round about 20 mins later. My burger had two bun lids and my boyfriends burger had two bun ends on his. Won't be ordering again., didn't like the taste/ quality of food. Desserts tasted stale also
Sophie . 2017-06-25
MORE AT Just Eat
Actually iam not pizza fan. But I ordered as takeaway because of my friend's suggestion. The chicken was great, I thing this is one of best takeaway chicken in St neots. I enjoyed, it was nice pizza
Irfuzz . 2017-06-23
MORE AT TripAdvisor
Food was generally ok, chips over cooked and coleslaw missing from order
Lisa . 2017-06-19
MORE AT Just Eat
Food was generally ok, chips over cooked and coleslaw missing from order
Lisa . 2017-06-18
MORE AT Just Eat
As always great food and service
Jeanette . 2017-06-08
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Chicken strips are made of 100% breast love them
Jeanette . 2017-06-08
MORE AT Just Eat
Reasonably priced good food thnx
Jeanette . 2017-06-08
MORE AT Just Eat
Good ribs still has the best burgers
Jeanette . 2017-06-08
MORE AT Just Eat
Order was awful quality and also the guy we spoke to was rude so I would strongly advise anyone not to order with them
Lauren . 2017-06-06
MORE AT Just Eat
Absolutely disgusting food and when contacting them to complain the guy on the phone was very rude and unprofessional won't be using again.
Lauren C . 2017-06-06
MORE AT TripAdvisor
Order was awful quality and also the guy we spoke to was rude so I would strongly advise anyone not to order with them
Lauren . 2017-06-06
MORE AT Just Eat
Item missing although was promptly put right
geoff . 2017-06-04
MORE AT Just Eat
Item missing although was promptly put right
Geoff . 2017-06-03
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If you can not be bothered to cook and fancy a nice takeaway then this is one of the places you can go chicken strips in my opinion much better then kfc AND massive plus you bring the drinks cold.one down side is the bottled drinks bit over priced
jay . 2017-05-28
MORE AT Just Eat
If you can not be bothered to cook and fancy a nice takeaway then this is one of the places you can go chicken strips in my opinion much better then kfc AND massive plus you bring the drinks cold.one down side is the bottled drinks bit over priced
Jay . 2017-05-28
MORE AT Just Eat
All ways great food and great service
Jasonread . 2017-05-09
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Pizza and value for money was good although cheese amount on pizza that I ordered last night was overwhelming. In the sense that I just kept chewing and chewing and for me took away the flavour of pizza. Base was quite chewy as well. Or perhaps I'm just used to another pizza restaurant. Overall toppings were good. Chicken wings and burger were great. Chicken wings spicy and full of sauce a definite favourite
Candice . 2017-05-08
MORE AT Just Eat
Pizza and value for money was good although cheese amount on pizza that I ordered last night was overwhelming. In the sense that I just kept chewing and chewing and for me took away the flavour of pizza. Base was quite chewy as well. Or perhaps I'm just used to another pizza restaurant. Overall toppings were good. Chicken wings and burger were great. Chicken wings spicy and full of sauce a definite favourite
Candice . 2017-05-07
MORE AT Just Eat
All ways great food and great service
Jasonread . 2017-05-07
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For the 2nd time running the delivery guy couldn't find my flat which is starting to get on my nerves a bit as he phoned me up and couldn't understand basic English on the phone
Danny . 2017-05-05
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For the 2nd time running the delivery guy couldn't find my flat which is starting to get on my nerves a bit as he phoned me up and couldn't understand basic English on the phone
Danny . 2017-05-05
MORE AT Just Eat
As always great food and service
Jeanette . 2017-05-03
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The coleslaw had no flavour unfortunately
Candice . 2017-04-30
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The coleslaw had no flavour unfortunately
Candice . 2017-04-30
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The food is brilliant and it was lovely and hot when I got it
Samantha . 2017-04-29
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The food is brilliant and it was lovely and hot when I got it
Samantha . 2017-04-29
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Ordered a takeaway for a treat for my daughter's birthday(her choice).... very quick delivery, food perfectly cooked, best chicken we've had for ages....
Julia C . 2017-04-18
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