Subway in Huntingdonshire

My food arrived cold asked for double cheese in my sub and got no cheese at all , ordered garlic cheese bites received something that was so spicy I couldn’t eat it !!! Not happy

Delivered multiple wrong items without any attempt to contact us letting us know, we were given chilli cheese bites after ordering garlic and herb ones… good job my mum bit into one first as I am allergic to chillis and wouldve had a flare up due to uncommunicated issues

Never received my order, didn't answer the phone when I called continuously. I can put how late it was because it didn't show up.

Arrived in excess of an hour late, quality poor, missing items.

Food never arrived, no updates or contact from the store

The food hasnt even come on time, this keeps happeningm

My order was over 2 and half hours late, and I was given the lousy excuse that the "restaurant" was busy. They didn't even have the common decency to offer a partial refund. Not to mention the food was cold. Absolutely abysmal and the worst I have ever experienced.

Not on time for delivery at all but yet claimed to be delivered on time

If I could give 0 stars for delivery I would. I ordered at 12.20pm and food arrived at 2.40pm. Food was cold. I have asked for a refund and would appreciate this being resolved.

I went to subway at 17:25 today and I was shut when I spoke to the rude short guy he just shrugged his shoulders and said take it up with my manager if it’s an issue I said how do I do that? And his reply was google reviews absolutely awful attitude and was so rude the hours are til 6pm so shutting early because they can’t be assed and it’s not busy isn’t good enough

forgot my crisps and cookie in meal deal.

The bread wasn’t toasted like I had asked and there was extra salad I didn’t ask for

Yummy but hot food was cold, so not so nice after we had to microwave it, especially for the amount of money we paid including £6 delivery change! Maybe they could invest in a better heat proof bag!

Food was late and cold couldn't get hold of the store at all couldnt get an update bit stupid if you ask me you pay out the food

Delivery drivers are always late and never apologise, they are brunt when I answer the door and then sit in their car for at least 5 minutes before heading off

drivers never care, just leave food by door and walk away. Always late delivery

One of the drinks was leaking, and both sandwiches were placed under the bottles of cola so they were squashed and wet.

The food never arrived we waited over 3 hours tried to call multiple times and couldnt cancel either we are now paying for food we never got and got to go else where as we have no power to make anything at home

Late delivery, food was cold, very poor

took 2 and a half hours to deliver. food was cold. and couldn't get hold of the store to talk to.

Food arrived on time, but unfortunately a number of items were missing from our order, I tried to get in touch with subway to notify them and have had no luck the phone just goes straight to voicemail, I’ve had no choice but to request a refund through just eat, which is difficult in its self as particular items within the meal deals were missing and you can’t select them individually. Also requested milk chuck cookies, got white chocolate and macadamia 🙁

Bit disappointed it took 1 hour 40 from order to delivery. But quality was yummy!

Came cold, and had a missing order

Worst service i had experienced. On google it’s showing open , but the my order didn’t take place . Never ever use this store. Bad bad bad service, rude staff.

Order not turnt up after 1hr45mins ring them to see where my order is and get told that’s funny I don’t care. Shocking customer service still no food and no refund

Considering my address is 5-10 mins away from Subway -the order took an hour to arrive, which I wouldn’t have minded but it was stone cold which was just really disappointing and poor from Subway

Very fast delivery which is good

Waited two hours for cold food, couldn’t call the restaurant as they added an incorrect number to their website. Tried to complain to the delivery driver and he he just walked off

The dietary guidelines aren’t up to date on their garlic and herb cheese bites as I cannot digest spice (have had surgery to remove organs) and it did not say it was spicy so I was in pain after tasting a tiny bite of one. Just to take into consideration. Everything else was freezing cold and half of it was inedible

Bread was hard and stale and it took over an hour to get to us

Great service for a virtual lunch

We usually love it but todays order was a mess. Forgotten sauce inside a sub, the subs themselves very messily created (subs weren’t even cut in half), missing side of waffle fries and missing caramel sauce with the churro dessert. Just really disappointing.

forgot the cheese bites and the food was cold

terrible delivery, I emphasized in the order without onions, but they still delivered with onions

Almost 2 hours and we still haven’t received our meal

Order didn't arrive. Phone number goes to ex employee phone!

Food was cold, including toasted sun and nacho chicken. Took 2 hours to arrive. Number for restaurant doesn’t go to restaurant so can’t call to ask for update on order.

Consistency is always late over several orders

cold 🥶 but I was hungry and they delivered a long distance so im happy 😊

order was delayed twice then was late and the order wasn’t even correct when it arrived

We've been going to this subway most weekends for the last few years and it's slowly getting worse. The staff can't follow clear instructions and they have the same enthusiasm of a sloth. The churro's were more like Rebar and to top it off when you open your expensive sandwich it looks like it's been dropped. Alot of room for improvement!!

Went to wrong address I had to go collect when disabled lady rang me

Made requests on order and did completely the opposite despite, the receipt acknowledging our requests. FAIL and will be getting our money back, won’t order from here again.

I haven’t received my item I have called multiple times no answer this is not good enough

Slow service really careless staff took 15mins for a basic salad box when ther was only one other person in there

Food was a little cold, and I did get told my food was going to be delayed but on a whole it was excellent.

The toppings were all mixed up, I got olives and sweetcorn on my meatball marinara which I hate, I also got garlic sauce, all of which were meant to be on the BMT sub. My mum got jalapeños on her BMT which again, she hates and were meant to be on my meatball sub.

delivered two hours after ordering no answer from restaurant when called. food was ok but cold on arrival and missing an item of the order will not order again

Waste of time ordering from them , never have anything in stock even tho just eat gives an option to purchase the items.

no cookies with meal , frites stone cold and wrong bread with meals and not toasted as asked !

Food was late, both subs were cold and we did not receive the x2 cookies we paid for.

Order didn't arrive but said delivered. Phone line off cant contact them. Am having to drive to them to find out what's going on but paid extra for delivery. 6 bags on the side. so serval customers waiting. no apologies. no refund for delivery. terrible service.

Shout out to Hettie who was working this evening, there wasn't any meatballs out but she said she would go out the back and make some for me (she was working alone by the way).. this may seem small but I was in a car collision an hour before and I was waiting for my car to be recovered, so I'd had a rough evening, and Hettie doing that thing for me just really helped a rubbish day get better. Thank you so much!

Food was cold when arrived, arrival time was changed so was half an hour later than expected. No jalepenos on the nachos, cheese barely melted and subs were barely toasted.

Really poor customer service. Wong order delivered (when we only ordered 4 items). Won't be going back.

Missing item from a small order. Poor customer service, had to wait 50 minutes for the remaining item to arrive with no goodwill gesture offered. Would recommend avoiding.

I wouldn’t waste your time, unless you’re awake for three hours

Didn't deliver what I'd ordered. No cheese or toasted, wrong bread.

Meats were dry, barely any sauce, all poor quality, it was like dry slop mashed into bread. Worst Subway I've ever had from this branch.

Food was mostly cold but a few items missing! This app makes it almost impossible to complain or get a refund for missing items so I won’t be ordering from here again

Nearly 2 hours late, and then multiple items were forgotten. Not impressed.

loved my food , its was hot to

1 hour late Food cold, sandwich was covered in sauce and was really damp. Really dissatisfied

Took an hour and ten minutes for my food to be delivered, food does NOT taste fresh, bread was stale! And my food was freezing cold when it arrived - I most definitely will not be ordering from here again.

Really good food really fast delivery!!!!!

Freezing cold and the Mayo was dripping everywhere all over the box and papers. Way too much

Two notifications that it was going to be late then 40 mins over est time. Abysmal

Best restaurant I have ever been to!

Website and Google both state this store closes at 8pm. Turned up at 7:46pm, all lights are off and the store is closed. Not the first time I have turned up to get some food and it is closed before the advertised time. Unpredictable.

Ordered off Uber Eats food takes forever to arrive ingredients are hit and miss for freshness. Overall wouldn’t recommend

Lovely quick food and staff are always so nice and helpful

I had the new steak sub melt and doubled on the steak 😋 ***** very nice *****

New tasty range to choose from, so I had th Baller which was good! Friendly helpful staff 😊

Not pleased with the new menu idea. Hubby wanted his philly cheese steak on Italian bread. He could only now get it on a baguette unless he wanted to pay a lot extra for the toppings. We won't be back.

It was a nice SubWay, modern and clean, but the place was really cold unfortunately. A common complaint I have with SubWay was borne out here - if you ask for a sandwich or salad and sat you want everything on it, they'll load your choice up to the top of the salad box or as full as the sandwich will hold. If you only ask for a few things (I had lettuce, onion and sweetcorn only, to go with my tuna mayo) they give you under half a box usually. I had to ask 3 times for more in my salad box and still got significantly less than the "with everything" salad boxes the rest of my party had. That said, this is my experience in most SubWay places, so I think it's a training issue at the corporate level. The scoop size of the tuna mayo seemed like it was 50% of what it was a few years back, so all in all not really worth the money these days sadly, as I love a nice salad box!

😋 Can't beat a good sub from great staff

Good staff, nice place. Lost a star because I don't like the new menues at all, and don't eat cheese.

Was short staffed when I went, so took a while to be served. But tasty meal.

I have to say that they make a good sandwich. I have to say though that some of the staff need a little training in customer service. I accept that sometimes they are busy making up orders for delivery but it takes seconds to look up and say hello, I will be with you in a couple of minutes rather than ignoring you when you are waiting at the counter.

I had not been to a subway in years but I was pleasantly surprised how much I enjoyed it and there new suggestions menu. I will be going back again sooner this time.

Lovely store. The staff are always great. Subway is a hit with our family as we can each get exactly what we want how we want it

Stopped here today and experienced superb customer service. All the staff were super friendly and talked us through the new menu and made some suggestions on what to try. Food was the usually high standard and everything tasted super fresh. The resturant was spotless. One of the best subways in the area. Highly recommend.

Great staff, friendly and efficient, does all th things a subway can do and does it well

Clean, friendly staff and quick service.

Nice to see a subway open after 6pm, the place was empty when we arrived. Nice friendly staff, 2 x footlong rolls made quickly and well, very tasty, would recommend this place to everyone.

Nice clean store fairly new, Unfortunately like many Subway stores they have started giving less toppings than what they are supposed to - probably to save on costs. Example spicy Italian - Supposed to be 10 slices of each type of meat now they are only giving 8, saving 10% also have become tight on salad. Same can be said for the steak and chicken subs.

Contrary to some reviews on here I had an awesome experience here for lunch! I ordered an Italian bmt and added steak. I had lettuce, red onion, pepper, sweetcorn and ground black pepper. The extra steak I got was a mountain and the sandwich was stacked! All the salad looked and tasted fresh and the store was clean, the staff very polite and chatty. All in all a fantastic fast lunch experience.

This is not my first visit to the store but it's the first one that's felt like it needed a review. Unfortunately not the best experience this time round, having been here a few times it feels like the service is getting worse, staff barely acknowledged us during our visit, it was assumed I was paying for the person who I walked in with despite us ordering separately at the begining Didn't have some of the options that were listed online, specifically the vegan meatball which the lady I was with wanted and that wasn't made clear until half way through trying to order food, if that had been said at the begining we would have just gone elsewhere for lunch.

Food itself okay I suppose. Looked online at what they did, only to be told half the vegan options they don't do instore anymore. Go to pay, my friend ahead of me. Without been asked they charge him for both of ours. Never asked if we wanted drinks or snacks, very poor communication. All three younger staff working looked miserable.

Typical subway with the usual subway menu but the staff here are very friendly and helpful.

Lovely friendly staff made us some delicious sandwiches.

Great tasty food. Very efficient staff.

I recently went in to the store and ordered my food as I started eating the food I felt something sharp cut the inside of my mouth, after inspection I found it was a piece of metal I then inspected the bread further and found more absolutely disgusting. I phone the manager of the store who didn’t want to know about it and blamed it on someone from the warehouse who makes the bread, good job it wasn’t a child that’s what I say.

Ordered a veggie delite with lettuce tomatoes cheese and pickles with sauce. There was scraps of lettuce in the sauce and 2 tomato slices with a couple of pickle slices. An absolute joke! The food was also cold when requested toasted and no extra cheese. Never ordering from this subways again, utterly ripped off especially as their prices have gone up.

Nice and clean plenty of room to socially distance, friendly and well trained staff

Bright, clean and welcoming. The food is, obviously, standard Subway fare, but the space available, decent amount of seating and, above all, friendly staff made it a step up from most. Conventionally located on the outskirts of St Ives, there's free parking and plenty of other options for friends or family who would rather skip a sub.

Great food, staff were friendly

Nice staff, clean and food was good 👍🏼

We all love soopway don't we? While most people go to wait for 20min to get their MDs. I have my soopway thank you very much 👏

Lovely new outlet with free parking on the outskirts of St Ives. Clean, bright and efficient service with outside seating available.