Mcdonald's Restaurants in Huntingdonshire

Very friendly place. Occasionally can be busy, but prices are OK.

Wish they would serve hot chips not ones that have been sat out the hotplate for ages

As per usual our order was cocked up and by the time we got it it was cold

Cold bag split and drink leaked

They added a chilli burger to a kids happy meal. Kid not happy!

Because the Mcdonalds app doesn't work properly my food was registered for drive thru not restaurant. After waiting at the counter for at least 5 minutes with no-one even bothering to acknowledge me I eventually shouted 'excuse me' just to get attention. What followed was a massive faff while the mostly gormless staff tried to work out how to change the order to pick up. Took 25 minutes. Fast food it ain't and the customer service is disgraceful.

Food was cold especially the chips

Hi please can you tell me how your driver say he has delivered my McDonald's order when he clearly hasn't , this is the second time this week this has happened I have put 1 star as it wouldn't allow me to leave 0 stars

Food was Stone cold on arrival

25 mins in drive through and park up !

the order was incomplete, items missing.

The order was completely wrong and even missing items from the order. The only thing the order go right was the special chicken sandwich and fries. The selects was just 20 nuggets. Missing a medium fry and surprisingly got the sauces we ordered.

stone cold. there's an issue most times with the order

Cold and chips weren’t cooked. Driver didn’t follow instructions to find my house and was shouty when he called.

delivery was late and cold food.

My literal main meal was missing

I made the mistake of putting the incorrect address and the driver was very understanding he agreed to bring it to the correct address fantastic service

Ordered 17:43 delivered 19:10!

I also ordered from McDonalds and my order arrived late, I waited 40 minutes for the order to arrive and the food was very cold

I like Maccy Ds but for some reason the food at this one is never good.

Didnt receive any food. Please contact Yasmin from Mcdonalds Huntingdon as she knows our order is still there but nobody has picked it up

No complaints. Good service and nicely clean

Driver went to wrong road and food arrived stone cold. Not impressed.

Just didn’t get all my order as they missed two sugered donuts

Food is always cold as the restaurant cooks it before the driver even got there

Order was freezing cold and missing items again. Very disappointed

I never received my food. The drinks arrived but not the rest of my order.

What I like about this place is that I hardly speak with humans. The self-service machine is more user-friendly than human services. I let my fingers do the talking. Within 20 minutes, I'm out of the restaurant feeling full and happy. My only resentment is that the portion is too small for such an expensive price. On an unhappy note, I must say the staff are getting lazier. They are getting paid, and yet they don't want to do a lot. Is it too much to ask for them to clear the tables? They have robots taking orders. Customers collecting their own meals. As for me, I like to be served, and I think it's only fair to ask for such services.

Order was wrong. No milkshake or dip

Driver was amazing and super friendly!

Food was cold, chips needed to cooked for a bit longer and there were no sauces AGAIN

Two incorrect items in order. Terrible service from MCDonalds!

took an hour and a half and turned up stone cold

Delivery kept getting delayed. large chip x2 was half full. All chips were soggy, undercooked and cold. Chicken nuggets were dry and cold. All burgers were cold!

only received the drinks and someone else's drinks didn't receive any food this has happened so many times and tbh I dint think I'm ever going to use this app again

McDonald's is not going in the right direction, the price-to-meal ratio is unsatisfactory.

They never have milkshakes.. May as well they remove it off the menu.

Food arrived cold. Was barely edible

So slow getting food from drive through…..

ordered a large coke and got a medium not very happy

Really late delivery and cold food

Last time we shall visit this location. Franchise owner needs to address the speed of service and quality of food. The location is consistently overwhelmed with the customer levels. Brampton Hut services McDonalds is far superior.

could find driver for over a hour and no way of getting help with that. was missing a latte food was Luke warm at best really let down

The food was unusually HOT for a delivery . We love a burger .

everything is almost ok. only the fries are not salted

Half the order missing conpletely incompetent!

Awful service. Restaurant messed the order up! Chicken selects were ordered and cheese bites were inside the box and no chicken selects. Restaurant wouldn’t help, advised to contact just eat and they only partially refunded my order!NOT USING JUSTEAT

Some of the order was missing again !!! Not acceptable that you place an order and then some of the burgers etc are not delivered! You then have to send an email giving the details of the missing items to Just Eat as Mc Donald’s are not interested !! This means there is no immediate resolution unless you re order with Just Eat and pay again or go to McDonalds and pay again !! Rubbish customer service !!!!

All the food was freezing cold and i had so many missing items

McDonalds is McDonald's. It is not fine dining, but it fills a hole. Use the App, to get points and offers. Drive through is so convenient.

The food was stone cold. The order took too long to deliver. When delivery courier arrived he didnt have a clue which was my order. Very poor experience. I informed Just Eat and got 25% of my money back for a meal that was 100% unacceptable.

Food was awful, most of it cold, fish fingers cold and like rubber and milkshakes were only half full

My delivery was marked as delivered but never arrived.

Didn’t even deliver all of my order

Driver messaged me with a half arsed apology order was late and cold

The food was always good but it was lacking when it arrived there was no fries in two of our burger meals…but delivery was on time.

Terrible, terrible, terrible! Again was given cold food and to top it off it wasn’t even my order !

Crap food gave me food poisoning

You have to wait for atleast 5-10mins to collect your order though it will be displayed as order is ready to collect.

Everything was good , some of my drink was spilt because the cup didn’t have a sticker ontop but it was my fault when I tilted the bag sideways

Driver forgot the bag of food at Mac Donald’s and only brought the drinks. We had to go and collect the missing bag from Mac Donald’s. Hardly the home delivery we wanted.

gave me Orange juices and hot chocolate and NOT my order!

I ordered McDonald's through Uber eats and I got fast service of 13 minutes!! However with fast service you expect hot food. Everything was cold except from the coke! Explain that one. I knew this wasn't Uber eats problem so I called McDonalds and I got through to a guy called mark who is the "supposed manager" he than lied to my face by saying he doesn't understand why it's cold as all orders are made to order. I than said well that must not be true witch than he lied to me again and said no we make to order and tried to blame uber eats. Becareful of this mark he is a outstanding liar and I will be taking this further hopefully they will look at my time of order and see if it was made fresh.

Turned up at 5 minutes past 12 (midnight) on December 12th and the drive through was shut with cones blocking it off. I parked up and tried the entrance, this was locked. I saw 3 members of staff inside cooking chips and making burgers, applying sauce etc. They ignored me and my brother stood at the door which ironically has a "open 24 hours 7 days a week" sign, clearly it's not! After the staff made the food they were preparing they took the food and vanished from the food prep/cooking area, we then returned to the car. This is a joke of a McDonald's, not the 1st time either, your better off driving all the way to Ely if you are this way.

great delivery but mcdonalds got the order wrong again

Friendly and fast delivery as usual. Ordered milkshakes and they arrived nice and cold.

No ketchup in the pack. Food was cold and delivered late.

Fries were cold but everything else was good.

Delivery driver left it outside in the cold didn’t even ring the doorbell! Foods ruined! Not happy!

ordered 20 nuggets delivery delivery any sauces 👍

The gentlemen was on and off the phone to me for over 20 minutes trying to find our house and our food turned up cold and milkshake melted really wasn’t a great service

There was one think missing but the driver was great and friendly food hot

Missing my mcflurry and really wanted ice cream

Everything was ok but we didn't receive the birthday day donut, for the chocolate cookie with no explanation which my son could not eat

The whole. The meal was really cold and had to be reheated

They prioritise the drive thru and deliveries before customers in the store. Ended up waiting over 20 mins and this is not fast food The screens don’t work for children either Also, the times online are incorrect and it states 24 hours when it isn’t as it shuts at midnight

App doesnt always work and when complain fobbed of so go less now

bad service, every time I ordered a snack missing something and never deliver correctly.

Took over 2hrs to arrive, no dips, no straws and everything stone cold and inedible.

Food just literally never arrived so i guess a delivery driver had his dinner on me. Enjoy it fella

The staff at Huntingdon are sooo slow and there is no organisation. It takes 20+mins for you to get your order.

It’s a map you have to follow and every time i have to go out and search for them. maybe they shouldn’t be doing this job if they can’t locate a house

a whole meal was missing so I went without

where is my food,ordered 2 hrs agou

the delivery driver was great but my order was incorrect my double cheese burger with only ketchup came as a normal one patty burger completely plain

food was cold no golden syrup with the porridge and no serve yes

The delivery time was revised numerous times. When the food arrived it was cool not hot

Terrible. Cold, not even warm but cold. Never again.

The app offers don't work and the staff will not let you use them in store

Breakfast Wrap with Brown Sauce was missing

Burgers and chips were cold on arrival

First and last order with Just Eat. Ordered at 18.55, ETA: 19.25, courier showed on app at restaurant at 19.20... Delivered stone cold food at 20.10... Never again, you live and learn!

Food brunt and cold. Missing orange terry pie. Chips dry and cold. Nasty the girls never eat them just a waste

Much appreciated by a cold team of staff

Ordered at 4pm and delivery time kept changing. Delivered at 5.07 all cold and horrible. Delivery driver also had to deliver to the oxmoor first before ours, the other side of town.

Cold driver did not even have bag done up

My order came without the sauces.

Food cold, fries under cooked and delivery very late.

Missing so many items, but obviously taken payment

this drive thru is a bloody nightmare! built in the worst possible place. the queue exceeds the actual road, makes it so difficult to drive in and out as someone who isn’t actually using the restaurant. just seems ridiculous