Delivery
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The best restaurants serving Fast food food in East of England
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Delivery
Pickup
Outdoor
91 Opinions in 2 websites
Unfortunately this is the only fish and chip shop that delivers in Halstead. Just had cod and chips delivered, came fairly quickly but the food was rubbish. £4.50 for soggy onion rings, the chips were pale and not cooked properly and the cod, well, the cod was in a soggy batter, the batter was all flat and not crispy like it had been put into oil that’s not hot enough, and the fish had a bit of a funny taste, especially the ends of it. Next time I’ll go and collect form one of the other chippys in town. I cannot recommend this place and certainly will not order from here again.
35 Opinions in 2 websites
Brilliant little food van... Hot dogs are amazing and the burgers are divine. Lovely staff aswell.. Top notch!
4115 Opinions in 4 websites
Dear Burger King Customer Service, I’m writing to share my disappointing experience at your Hatfield branch on 14th December at around 6 pm. The service I received fell far below the high standards I’ve come to associate with Burger King and what you promote as part of your customer experience. According to your website, Burger King is committed to providing customers with great food, served quickly, in a friendly and welcoming environment. Sadly, my visit did not reflect these values in any way. When I arrived, all the staff were at the back of the store, leaving no one at the front to assist customers. It was extremely difficult to get anyone’s attention. When staff did briefly come forward, they avoided engaging with customers by turning their backs or making no effort to assist. It felt like we were being actively ignored. When I finally managed to get someone’s attention to place an order, I was told to use the self-service machine instead. The till was clearly operational, but it seemed like the staff just didn’t want to serve customers in person. This came across as rude and lazy, completely contradicting the welcoming environment Burger King claims to stand for. Later, when I needed to use the toilet, I discovered I needed a code to enter. Once again, it was an uphill struggle to get staff attention. When I eventually received the code, it was mumbled by a staff member who refused to face me. I couldn’t read it clearly, and when I tried to clarify, she continued to mumble with her back to me. Another customer nearby experienced the same dismissive treatment and even commented on the staff member’s rude behaviour. The entire store had an unwelcoming and negative atmosphere, as if customers were an inconvenience. In stark contrast, the McDonald’s located across the street was busy, vibrant, and full of energy. Customers there seemed to be enjoying themselves, which made the poor service at Burger King even more glaring. Burger King’s website emphasises delivering an exceptional customer experience and making customers feel valued. My visit to the Hatfield branch did not come close to meeting these expectations. I urge you to address the service issues at this store by providing additional training and holding staff accountable for their behaviour.
238 Opinions in 4 websites
The WORST takeaway I've ever had. Expensive, burnt, greasy nasty food and zero customer service. I wasn't even acknowledged until I'd been standing at the counter for a good 5 minutes, just to pick up my click & collect order.. My boxes of food were handed to me vertically? I got home to find the food like the photo. This was my go-to chippy. Save your money. Go somewhere else.
2005 Opinions in 3 websites
I have had German doner a few times so we decided to order again, biggest mistake ever!! We ordered 3 doner boxes with chips and salad. When I tell you the doner in all 3 boxes combined didn’t make up how much we should have got in 1 box. We ordered through Uber Eats but they weren’t any help and I didn’t have my car so couldn’t drive there myself to complain. They don’t have a phone number displayed anywhere online. Found one on trip advisor but no answer. Don’t waste your money on this place!