Five Guys St Albans in St Albans

first time trying five guys wasn't that great(personal preference) but the staff was lovely the woman helped me understand what i needed to do first time

Everything was on point, customer services were on point, I needed help with my toddler and they did everything to make the experience less stressful , really appreciated that !! Will definitely come back again !

I'm reviewing my 4th time going here - tasty food that I can't fault (apart from the calories!) The guy who packaged our food was really nice. He asked if I needed extra items to carry our food when we were leaving.

The patties themselves were rather good but the overall burger was a mush, no way better than a burger from a local van and the meal was not hot enough. £11.15 was an extortionate price. £5 tops!

I bought a meal the fries were very greasy and dark and not good a threw most on them away. I filled in the feedback form from the link on the receipt. I was given an excuse that the potatoes at the time of the year have a higher sugar content and they have checked the cameras and they had could see the fries were cooked in accordance to the standards and became very defensive there response was rude, I gave truthful feedback which you requested on your receipt if you cannot take feedback don’t ask for it. You obviously have a quality issue with the potatoes as customer I’m not interested in your excuses I just want my overpriced fries to be edible

Great service very kind very quick service lovely hot food and tasty well done to rabbi great team 👍🏼 would recommend!