Mcdonald's Restaurants in St Albans

food was hot, quickly and most importantly minecraft collectibles were in the bag!!!!

To McDonald's: Food still warm ... 😋. To J.E.D: Food Delivered On Time ... 🛵⏱️.

Good food. Delivered hot and on time by a friendly driver

It took over an hour and half from ordering to delivery. The food was cold and there was no butter or sauce for the pancakes

Took an hour to come missing fruit shoot and some bits are cold

food was cold and waiting over 1 hr for my food

they keep changing the delivery time ( nearly 2 hours later)

items were missing from the delivery this has happened a lot from here

It didn’t arrive as the location picked up the wrong postcode

Absolutely appalled, took nearly 2hours to be delivered and kept being delayed to then have the food turn up missing items and half portions of food and stone cold

I order for filet o fish and xtra tartar and they only give me filet -o fish cheese so I don't enjoy the food today .

The driver clearly opened the bad and stole the burger from the ordwe

the drink came and it split all in the bag and I lost 50% of my drink, refund if possible would be greatly appreciated

Missing 1 item. Doesn’t matter which McDonald’s you order from they will always miss something from your order.

great delivery driver. food came hot. all sauces selected were missing unfortunately

I have been trying to cancel the order as it's taken 2 hours nearly but wouldn't let me on the app trying to call the shop no answer had gone somewhere else to get food so want a full refund

Happen to often for my liking now a days.

brilliant timing and very polite delivery driver

I waited two hours for this meal for my girls as treat and when it arrived it was stone cold. Awful. This is not first time it has arrived cold. I will not be using this service again unless I am refunded my money please.!

showed the driver was here. then changed the estimated time more than hour.

Nuggets missing and large fries same quantity as medium fries!

Great food delivered quick by a friendly driver.

Enjoyed my food it was actually warm for once and I actually got my sauces also there delivery driver was lovely and polite.

items missing took almost an hour to get here when originally said 20 mins to half hour and cold...so pretty standard really. wasn't going to leave a review but kept getting notifications, McDonald's mainly to blame

Driver not going to the correct address taking a while had to call where it's clear on the map where the house is. Drink was squashed and leaking

Cooked at 17’57. Delivered at 18.55 return all my money

The food was cold by the time I received it ! I won't be ordering again from McDonald's

80 minutes from order to delivery, driver was " at store" for 40 minutes, didn't say anything when I tried to speak to them on the entry phone, store did not pick up phone when called to ask what was going on. Utter omnishambles of a service

Nice food but drive through bit 🐌

ordered at 6:10, arrived 8.20. missing item however food hot.

Driver & delivery time fine but food was lukewarm so disappointed

food is all cold and missing 4 chicken nuggets

Food was cold and missing an item.

what is wrong with mcdonalds can never get a order right alway something missing or totally wrong order

Food was ridiculously cold, fries were rock solid and burger had all fallen apart by the time i opened it. Terrible

All food items missing, only drinks received.

soggy fries, food spilt everywhere, flat coke with no ice and wet bag

Didn't arrive even though the app said it had! I watched the moped driver to the end of my road, wait 5 minutes and then drive off!

the food was very cold. there is nothing worse than cold soggy chips.

Standard McDs, only did the drive through. They had sold out of the special beef burger, but they had the special chicken burger and the kids really enjoyed them. Chios hot and fresh, drinks could have been fizzer (maybe been poured for a while) Overall, pretty good

40mins late cold chips and driver poor attitude did not use doorbell

hello please may I have a refund I am very disappointed with my order I ordered a large mccrispy meal 1 small fries and 2 sweet and sour dips but to my surprise it was delivered to the wrong house the delivery drive came past my house so I went up and confronted him and asked if this is the right house he said yes and left so it waited for about 1 hour until I fell asleep can I have refund my order number was 6528 or the long one started with 2 I payed a total of 13.67 .

This was not delivered, it was ordered 2 hours ago and didn’t arrive. Tried to contact restaurant, no answer, tried Just Eat they were useless, the chat bot cut me off in the middle of the conversation. Last time I ever use Just Eat, too many problems!

Didn’t receive my order. Not happy as myself and children waited over 2 hours for food and it didn’t come

If it’s going to take 30mins to find a driver, bag the food when he gets there…it’s McDonalds, they bag food on order… then it won’t be stone cold like it was tonight

The restaurant is 5 mins from my location but due to my disability, I am required to get a delivery. The food arrived after an hour and was completely cold. Simply unacceptable. I would kindly request a refund.

Seems like a decent McDonald's but sometimes when you go in drive thru and delivery take precedence over resteraunt customers which is bad.

Half of the food did not arrive

Only drinks showed up out of a £50 order

this store always forgets sauces. for today's order it was the syrup for my pancakes

Food was freezing cold the driver spilled the drinks all over it drinks leaked all over our house

the delivery driver made me walk 5 mins to a pharmacy

Very disappointed yet again at ordering large meals and basically getting half filled portions of fries. STOP skimping on the fries. Also lettuce goes inside the burger, not on the outside on top of the the bun thrown in the box before the lid is closed.....

Food was cold slow and clueless

My food was never delivered. I ordered it at 7:55. The delivery time kept being pushed back and back. With no way to contact the driver or restaurant, i had no choice than to just wait for my order. Once it got to 10:30, then the order changed to “delivered”, even though it had not been delivered! The WORST service I have ever received from any restaurant!!

I didn’t get the order. Why is it saying my order was delivered! Again I repeat I never received my order, and have been waiting for my order for over 2 hours!!!

Food is freezing cold yet again McDonald's is awful food is always stone cold

perfect and my food was actually hot for once well done

My food is freezing cold like it hasnt been cooked

I wasn’t happy at all with the delivery my food was nearly 2 hours late and the food was too cold and some of the food was missing. I would like a refund

Dreadfully McDonald's, under staffed, badly managed and always get orders wrong. Specifically told onions in buger but added them anyway making our side ill.

Had a McDelivery, half of my order missing. Tried to call the restaurant, no one answers! Left a message on their machine, no one has called me back. Talked to Uber who carried out the delivery service, they cannot do anything but refund the food. Won’t refund the delivery cost. Told me to reorder for the missing food and pay again for delivery! Jokers. Not a good system, obvious flaws if your order is wrong. Won’t get any food delivered again.

My food was 2 hours late , arrived cold , not impressed.

everything was OK I just had to heat it again as it was not so hot.

I ordered my food at 09:22 received it at 10:10 stone cold poor poor service I will twice before ordering again

Food was cold which would be expected as it was -1%C. However there was supposed to be 2 hash browns and I received only 1.

My order consisted of 2 x 20 nuggets, 10 dips, 2 x milkshakes. I was charged for the food, service fee, delivery fee and a tip was included. Only the nuggets delivered, no dips or milkshakes arrived. When asked for help I was promptly refunded for the missing items. So what was the service fee for, the correct order was not fulfilled, surely some of the service fee should be refunded. Not happy again. I want to support local restaurants but it has to be reciprocated.

This is possibly the worst McDonalds I’ve ever known! They say that a delivery order is done correctly will be the start of Ragnarök! We’ve placed multiple order and always never get the sauces and on multiple occasions. Meals in the past have had the main burger missing as well as any additional. Please can this be addressed and get sorted. It’s not difficult to follow an order I’m sure!!

Horrendous food! All completely cold, I’ve cream like slop! And I bet I won’t even get a full refund. Awful service and not the first time! Dunno why I bother ordering when it comes delivered so awful. Boxes all mashed up in the bag. Just awful!

I ordered just passed 1pm. I recieved your order confirmation at 1.08pm. and it was delivered passed 3pm. exactly is 3.05pm in your system. completely cold and not edible. McDonald s seals on bag shows it was handed to delivery at 13.40. I ask for a refund. it is not acceptable.

Absolutely joke. On top of waiting for ages on the car park

Order never arrived. Complete waste of time.

Very good food, good location 👌

I only go twice a year. It didn't disappoint

all food was cold had to heat it to eat it

not even sure what to say here. saw spit or what could’ve been yellow snot in my 5 year olds order. very unprofessional and disgusting.

I used to drink here regularly and called it "The Youth Club" because being in my early twenties I felt too old. I visited because they had live music on I was really impressed. The beer was excellent and the music was very good. Two reasons firstly volume, you could enjoy the music without it being too loud, secondly the artist was given a great space to play. Really nice pub with a great atmosphere and nice beer, next to the park, and the Cathedral.

all of the food is freezing cold even thr pie

So slow. Was waiting over 40 mins in the drive thro

The food was handed to the driver 8:49am and delivered at 9:25am. The means it was in transit for 35 minutes and was cold!

Ordered online and delivered for my boys. If I ever get something from the St Albans McDonalds, I always check in the bag before I leave because they very often get the order wrong. In this case the delivery from Uber Eats was great, the driver was very friendly. The bags are sealed, and on the outside is the list of things I ordered. Inside, however, it was not correct. Some small things like ketchup missing (I have some of that in the cupboard), but they also got the chicken nuggets wrong, and I got 6 instead of 9. Two stars because it's not Terrible and it's not Average (although it is for this franchise). I don't think I'll order delivery from them again - too risky that I'll have unhappy children. No way to complain to McD's, if it's delivered they say to go to Uber Eats, but they're not the ones who put the wrong stuff in the bags.

You never get it right. It’s actually funny that your job is to read an order but it’s never correct. Wow

Really disappointed as they keep forgetting to put the dips in we order or forget part of the order.

Both mains missing. Wasted dinner time. Just Eat never offer any compensation, just a meaningless refund.

So slow. Happened more than once now. Massive delays inside and drive thru.

Delivery time kept getting later and later. Cold food when arrived. Missing items.

food was very cold kids wouldn't eat it,it was awful 😞😞

waited 2 hours for nuggets and chips it eventually came cold

Had a poor Just Eat experience and the food was delivered cold. They wouldn’t help so went straight to the restaurant. They were extremely helpful and replaced the whole meal and included extras. Well done to Emmanuel and the team for resolving the issues and ensuring we didn’t go hungry. Great customer service

The food was stone cold and inedible. I was flabbergasted that, upon raising a complaint, the only option given was a measly credit and no question as to whether that was a satisfactory resolution. The ONLY acceptable solution for me would have been a full refund and I have been unable to escalate this complaint. A poor show from Just Eat.

My order took 2 hours when it got here it was freezing cold plus my drinks were missing so was one medium fries and both brownies not at all happy about this

Should be called drive up and park not drive thru…awful service…

Missing items every time we order

the order time kept changing from when I originally ordered. also food is cold

I want My money back please as dinner was cold

Much nicer than my local dunstable branch

Ice cold ordered for me and my daughter ridiculous not eatable

Food never delivered. Driver made no attempt to deliver to business

Food has not been delivered when it says it has

Arrived cold yet I’m 5mins drive from the restaurant