Delivery
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Outdoor
The best restaurants serving Fast food food in England
6.000 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
7055 Opinions in 2 websites
Had to wait almost 2 hours from when I ordered just for a burger and two fries. Had to call up 3 times to find out where my food was. First time I asked for them to get the driver to call me and he never did. Other two times they said the driver was on his way. Took 30 mins from when they first said the driver was coming and all the food arrived cold and stale. Oven is on now to warm it all up again. Abysmal service. Waste of money, might as well have gone to the shop and cooked it all myself.
2480 Opinions in 2 websites
2257 Opinions in 4 websites
I ordered for my family of 4 at one of the machines. Took 25 mins for the food to arrive and when it did the burgers were cold. It was a busy evening and from watching what was going on, it seems the priority is the uber/deliveroo drivers, then the drive through, and then, finally the poor souls waiting in the actual restaurant.
749 Opinions in 1 websites
Normally happy here with the service but today there were only 2 on the bar and a 30-35 minute queue. Several tables nearby were choosing not to queue and getting their own soft drinks and snacks from WH Smiths opposite, so tables were full of folk not using the bar. Suppose the tills will pick up on this. On the good side, we had 2 pints of real ale each, and the quality was fine though expensive at nearly £6.00 a pint but a decent enough choice and the staff were helpful.
417 Opinions in 2 websites
We ordered through the burger king app. We received the order on time, however, the order was missing a variety of items adding up to over £13 which is alot of money. I have emailed about 8 different email addresses to complain including the one on the app. I have not had one response of any of them. I am extremely disappointed in the customer service. I have not ordered off the app since. The food was good and delivered hot however 2 people were missing food.
273 Opinions in 2 websites
Myself and my husband had a couple of hours to spare yesterday (14th September), anyway we went in to have a meal as a treat, turns out more of a mis treat. The staff were rude, the manager was worse. We sat down to eat our meal and my husbands "hot chocolate" looked like dish water and tasted just as bad after complaining I was told "that the machine had been fixed a couple of days before, and if I wanted a replacement hot chocolate it would taste exactly the same as the first" so opted out of that and had a sprite. The food was cold and the fries were half cooked. As for the lettuce it was brown in places so clearly turning rotten. We will never go there again. And if you value your digestive system I would stay away too. The staff need training in customer service and the manager either needs to go or have PROPER management training. Failing that get rid of them all and start over again with nice people and staff. They would have more custom if they had nice staff and much better food. May I also add that everytime we have been there the downstairs part of the store is always shut off to the public so you can't use the facilities my next step is to now contact their head office.
173 Opinions in 1 websites
We work late most nights, and sometimes find it easy to just do a maccys drive through. Even though we know it's never going to be hot, hot once we get it home. (5 mins drive), but tonight was particularly bad. Big tasty didn't even look like a burger, and it was stone cold! It went straight in the bin! They also charged me for cheese dippers but hadn't put them in. I'm not impressed. I know it's busy, but no excuse.