McDonald's in Rochdale

If I could give 0 I would. I am shocked at the poor level of customer service. Despite shouting EXCUSE ME many times in the collection area the 10+ staff just ignored. They were more interested in standing around and chatting to each other. Would have been easier if I just got the food myself from behind the counter

Worst service in this branch of mcdonald. They dont treat Uber drivers serious, They don't think them like customers, provide cold food, all staff always gossiping gossiping gossiping, they don't care if there are customers waiting for their food. Specially almost all female staff very rude careless and not serious with their work. Worst branch of mcdonald. Give 1 star because no option of 0 star

Very bad service, lazy lazy staff, don't want to attend customers , they come to play inside the kitchen. There look like no manager to control staff. Bad Experience. Speak rudely

Absolutely shocking service. Half our food was missing. Ordered a double quarter pounder cheese MEAL and they forgot the chips and drink!? How on earth do you forget chips and drinks with a meal. I might as well of saved my money and just got the burger on its own!!!! Also ordered a 20 box of chicken nuggets for my partner and they forgot all 4 dips which you are asked to pick on Just Eat app! Whats the point of asking for dip choice if you aren’t going to put the dips in! Out of all 3 fries ordered, all of them were missing. If you don't want your food to come order from McDonalds Kingsway Retail Park. 😑🙄

The single worst Maccis we've ever been to, They NEVER get the order right, We've been refunded so many times through Uber that we've received a warning that our account will get closed if we continue to complain. Worst part is that all the refund requests were valid. Today they missed 3 meals out of 4, Utterly useless!

Always ge the wrong order. Miss dips. So negative stsff there too

Home of the new invisible double quarter pounder with cheese £9 for a few fries robbing bastard's

I have had numerous delivery orders from this McDonald’s (god knows why) and every time it’s a bit like a lucky dip, you never know what you are going to get! Items are always missing (last night we were missing 9 chicken selects and a double quarter pounder, both of which were the main items in a meal!). Whatever does arrive is usually cold and poorly constructed. Is this possibly the worst McDonalds ever?

Absolutely useless with delivery. Always things missing. If lucky enough that someone answers the phone, be prepared for attitude.

The best McDonald's to eat at out of all the three in the area of Beverly , Kingswood and hull 👍

Not too bad for a maccy d,s, defo worth the extra mile instead of sandbrooke park thats gotta be worst in the uk/world

I dont eat at MC's very often, but this local franchise is always handy for a fillet'o'fish or milkshake if you fancy some fast food.

Poor service 40 minuets in the drive thru and sat in a parking bay for a Big Mac meal .... not the first time

Two disabled spots - music too loud - toilets broken and disgusting and backed up - chairs uncomfortable - staff overworked and uninterested with comments - slow service This is the last time I'm dining here. Advice, try subway, greggs, or costa for a better experience and quality!

Today I order fish fily and Fanta drink fries too but there Fanta drink is tooooo baddd it's very savoury it's worth of money and they also don't have halal food so it should be closed

Went to the drive through the food was nice and hot

Food took over an hour to arrive from original eta and then was cold and stale when arrived. Poor

originally said it would be delivered at 16.25 but this repeatedly got pushed back. The fries are under cooked and as usual no sauces have been included!

Food was cold and missing a Big Mac

Time kept going up and the food was stone cold when it arrived. Had to put in the microwave

Should have paid more attention to the reviews. Delivery time kept getting pushed back and when it finally arrived after 1.5hrs it was all stone cold. Went straight in the bin.

no sauce delivered, everything cold, the ice cream melted

Driver refused to give the food without receiving a code. I didn't have a code for him. He took the food and marked it as delivered

didn't receive all my order and still not even recieved refund or food back shocking never order with them again 51 pound order

Didn’t deliver 1 x pancakes and syrup or 1 x sausage, pancakes and syrup. Also I ordered a Mighty McMuffin meal and a double sausage and egg McMuffin meal, instead I received 2 x single sausage and egg McMuffin meals. This has now happened on multiple occasions, if you can’t get the order right stop doing delivery. It’s infuriating, and it’s made worse by the fact that you won’t just deliver the correct items. I want the food I ordered not a refund a few days later

Chips delivered and burgers were cold and I did'nt get the drink I ordered absolute garbage it was would recommend never to order from this restaurant again

All the food was cold, sauce missing, straws missing

Awful as per. Half order missing as usual.

Said latest delivery 8.30pm and wasn’t delivered until 9pm. All the food was stone cold right through which leaves me to think the delivery driver was waiting for another order before bringing ours.

I have not even received my order which was placed at 3:45 and now I have received a notification saying my order has been delivered at 5:45 why have I been provided with a code the driver clearly did not get given as I have received nothing!!!!!!

Cold burgers and cold stale fries.

Food was cold, but delivery guy was cheerful and polite

Food is okay if they bring it out quick enough

cold food no curry dip delivered

Over half the order missing, driver didn’t speak English, took 2 hours for a wrong order to arrive!!!!

food was stone cold not enjoyable at all

delivery time was changed ,when food arrived I was missing my drink ( mango smoothy ) and food was that cold it had to be thrown away ,i know it most of been left on the side for a long time as my daughters milkshake was like water so complete waste of money and time ,so going to have to order somewhere else now ,thanks 👎

Really slow service, food lukewarm. Traffic to drive through continually blocks entrance to retail park and is dangerous. Update ..Still terrible...but service faster.

Food was hot, came on time, delivery was friendly. Everything I’d ask for.

food cold, very late, over an hour waiting, very unhappy

From original order time the delivery window kept being extended,the food was eventually delivered over an hr after the order was placed. If I say the cold drinks were warmer than the actual food I'm not exaggerating.

McDonald’s is a shamble of a restaurant, about as useful as a pair of glasses for a man with one ear

As always more items missing from my order it really is a lottery with this branch of McDonald’s. The amount of times I’ve had to complain is a joke. Sort it out

food was cold driver arrived at McDonald and waited over 25mins before ordering was ready

drinks were spilt in the bag, so no drink

No straws for thr drink, cappuccino was cold. Food bit cold.

Time kept changing & food was stone cold also in a car not on a bike- so invalid insurance- illegally driving

fries not freshly cooked they like rock hard and cold cause they been sat there again McDonald's and burgers and happy meal cold not happy with my order at all oh also missing sweet chilli dip that was paid for too

I loved it but delivery is abit expensive

Absolutely stone cold food, dry chipd

arrived cold and took ages to arrive

I ate all time fillets fish but never packed right in middle 🙃

Missed my mozzarella bites out from my order food was late delivery time kept going up and my order was freezing

Food was freezing cold and burger wasn’t put together correctly everything all over the place wouldn’t eat here again

absolutely shocking ordered 3 ketchup and nothing came no sauces just food

Order marked as delivered but hasn’t arrived

Looking forward to a McDonald's but was very disappointed with it, the fries and burgers were stone cold upon delivery and had to warmed up, which then made the fries limp and soggy. The cold drinks were lukewarm and no ice.

always forget items, you never get milk sugar with hot drinks, you never get sauces requested the fries burgers are always cold and the salad is pathetic. Even when you customise sandwiches or burgers they always ignore you. Kingsway McDonald's is an absolute joke

delivery guy drove else were before coming ours then when it did come coke was spilt all over food fuming

food cold on arrival ordered dip which didn't get.Very disapointed

Driver was rude. Handed me the mcdonalds bag carelessly and the drink was spilt in the bag and exploded all on my carpet and the doorway. I said to the driver look whats happened and he shrugged his shoulders at me and just told me to “Review it on the app”

Food squashed into one bag. Two items missing. Food was cold. Delivery was ok.

Iced coffee was spilled within the bag, half of the drink missing and hash browns were cold.

Over an hour late and delivered the wrong order. You must have some really special staff that cannot tell the difference between numbers. Last time we'll use justeat.

the food was freezing cold stale and half of it was missing

Cold chips, no straws and box not folded properly so all the nuggets fell on the floor

First time in ages, food was hot and order 100% correct

Quite often mcflurry not available due to machine not working

I told you on the comments and the order I DO NOT want sauce on my wrap and you still put it on now I can’t eat it I’ve ordered from here before and it was disgusting again it’s always cold and my foot I can’t eat it I want a refund asap I’m absolutely fuming so incompetent!!!!!

recived a happy meal without chicken nuggets and missed most items!

it was cold again Fri's old and hard no source or straws or burgers not were not on order. I only order mcdonalds for the kids and will not be using this site or the restaurant again all for 37 pound ridiculous really is sorry for blunt words but I don't work hard for money for a horrible meal disgusted I really was. abysmal. I will delete my account if I don't get a full refund it when in the bin never had a worste meal in my life

Missing items. Delivery time estimate changed a couple of times. Poor service. Won’t be ordering from Maccies again..

If you want your food quickly then it might be easier to get a job at Deliveroo. You're left waiting over 20mins while delivery orders are prioritised.

Disgusted Chips Weren’t edible and the burgers weren’t even warm at all the cheese hardened that much disgusted

I placed my order and the time delivery kept changing getting later and later,once it had been placed, both set of fries were cold and hard and unedable ordered a box of 20 nuggets to share with my little one and we received no sauces so only ate 4 as we have to dip them in sauce or they are too dry. We also received two kids banana milk in cartons rather than milkshakes and my chicken burger did not have the extra cheese that I paid for, but did have the extra sauce.

Just got my food and my order is wrong should be a large double quarter pounder meal a d been sent a small refund please

The driver wanted a 4digit code off me , I didn’t know what that was and I could not understand what he was saying to me, he then refused to leave and sat in the car outside my house for about 10 minutes. I tryed to help again but I didn’t understand what he wanted from me after another 5 minutes on my doorstep I typed a message on his phone and by then my food was stone cold . Worst ever delivery.

Great delivery time. However I never get the dips! I mean NEVER!! I did get a straw this time. So not a total loss.

Burger came with only cheese sauce when I asked for cheese slices AND sauce. Coke came in the bottom of the paper bag instead of in my cup. Cheers pal

all the food was cold when arrived

Disgusting thrown in thr bag not edible freezong cold not happy

always forget items when ordering, I orders a chicken big mac meal, the drink and fries arrive but no burger, shows there's no checks to ensure orders are met. this hasn't happened once but nearly every time I've ordered from here something is missing.

I was told by the restaurant that the driver had taken my order, he then proceeded to sit in his car for around 45 minutes with my order before he chose to bring it to my home. The food was stone cold and just awful. More needs to be done to ensure your drivers are doing their job correctly and efficiently. Tonight was absolutely disgusting.

missing sauces, dips, wrong drink delivered.

The food was called and the chips was like a rock 🪨

Always something missing - this time dips, straw, serviette and it was cold.

the food was stone cold with items missing completely with the driving no idea where the rest of our order was after offering out food to someone else. we were forced to mess around to discuss his error and now had to reheat the food which has completely diminished the quality and taste. I expect compensation.

they rush to get more orders out which causes mistakes all the time, again today i ordered chicken big mac but they sent a normal one with no drink aswell.no doubt just eat will say its not eligible for a refund as they always do so iv just spent £20 on food and half will be thrown away as it wasnt what i asked for

Found a piece of apple stem from inside my daughters grape n sliced apple bag she nearly choked too death how on earth does my daughter ended up choking from a fruit in a happy meal from McDonald’s disgusting me she had no idea that it would of been in there n my husband got no drink with our larger meal won’t be ordering from here any time soon

Food was cold aswell when came

3 time Delivered wrong order staff Don't Care About It 😧

Ordered over 2 hours ago, saying delivered but no food. Requested a refund after 90 minutes of saying the currier is waiting to collect the order!! If it ever gets delivered you can guarantee half the order will be missing!

Food poorly presented, chips cold and stale. This McDonald's must be the worst in the area.

delivered wrong order staff Don't Care About It 🙄🙄🙄🙄

I'm still waiting for my refund from August 30th

Cold chips when arrived, always missing sauces/dips, just not really worth the price of it these days.

No fries sent or dips. Every time something is missing.

food cold, missing items, a burger from a big mac hows that possible not one thing was right worse order I have ever recivied

they was a 6 nugget meal missing 1 large coke missing

1 wrap, 1 burger and fries took 90 minutes to make when it said 20 minutes away online. It arrived cold and rubbery, disgusting