McDonald's in Rochdale

only received one drink, chips half empty and no straw

McDonald’s yet again fail to add the sauces! Every time - I’m sure it’s part of their training at McDonald’s to save money or the staff just don’t care… one or the other.

all ok except no syrup with pancakes

Word of advise…Never order anything from this place to be delivered because it never comes and in the rare occasion that it miraculously does it will be missing everything you’ve ordered and you will never get your money back.

Also forgot Items, never go an order from here which has been correct how difficult can it be to put the items on the ticket in a bag?

food under cooked an half the order missing

The food was cold as was the hot chocolate. Lots of items ( such as the McFlurry) were not unavailable.They did replace the hot chocolate but it wasn't good. Didn't care either for the cleaning. Wiping tables down with a dirty cloth. Serious rethink is needed for the disabled parking. Once you've eaten in you have to join the drive in lane to get out. If someone let's you out.

Was cold when it got here but food was okay,delivery was quick and top was left for the driver as he was quick and nice.

Quality & delivery time was great, however, items missing as usual.

The 4 chicken nuggets happy meal was missing and the food was stone cold very disappointed, and have a even more disappointed 8yr old.

You never get the dips and the chips weren't cooked enough

NO bacon on the Big tasty with bacon , missing a drink , cold food

Cold food not impressed no dips that was payed for

My flurry didn’t arrive and ordered a big tasty no bun and they gave me a big tasty with no bun and or patty - Absolutely ridiculous

Absolutely wrong order 29 pounds for 1 orange drink and 2 large fries

It was cold when it came and even though I paid for the dips all the dips never came the coke tasted like water

Got completely the wrong order, ordered two nugget meals for the kids, got a double cheese burger, quarter pounder and a smoothie! Ended up having to go to maccies myself and pay again for food id already paid for!! It ain’t rocket science delivering food

Waited 2 hours and it's all freezing!!

Loved the food and great service

kept being delayed for 3 hours then randomly said delivered despite never arriving.

didnt even get delivered and took 3 hours

The food and the hot chocolate was cold. Took a long time to get here. I had medium fries and the box wasn’t even half full

Food came cold, 2 items were wrong, rang them up and was told to get a refund on the Uber eats app and can’t get one!

everything OK but missing 3 barbecue sauce what was paid for

I’m absolutely disgusted they forget half the meal I ordered and then tell me to come to the store after I payed 10 quid for delivery?! The pure cheek of that member of staff she ends the phone and me and goes nothing we can do about it I’m appalled by the customer service here the staff are so rude and ignorant, no wonder I didn’t get my food while there all standing around flirting with other members of staff while giving you dirty looks like ur a peice of rubbish on their shoe

Hey McDonald's... tell me how a "cheesy mccrispy" is a mcspicy in a bun with nothing but the tiniest slither or bacon... no cheese, no sauce, no nothing! appalling.

The food was cold and one of the drinks was wrong.

REQUESTED 3 SAUCES DELIVERED NONE DISAPPOINTED

The food was cold and the burger was put together sloppily

No breakfast wrap sausage egg mcmuffin not ordered bacon roll brown sauce not ordered absolutely ridiculous not happy

Do not order with just eat from McDonald’s my burger was missing from my meal and they wouldn’t even refund it

Wrong order delivered and I am starving!

I ordered it at 5:46 it arrived at 7:37 when I spoke to the store the said it wasn't there? then 20 mins later it arrived absolutely freezing!! No other takeaways are ever cold except McDonald's it's a joke! my three grandchildren had been looking forward to it all day!

i paid for a cookie but didnt receve it

Shocking food was cold food looks as though it was just thrown together will not be ordering from McDonald’s again

Stated 15-30 min and the place is little over a mile away and I get it can be busy. Updated to say preparing and courier at restaurant. Then the time kept changing to a later expected delivery. It continued like this saying 'preparing and courier at restaurant' until an hour passed when eventually it came. Everything soggy and stone cold, Half of one of the cokes all over the bag, oh and no dips (every single time). Asked for a refund for a £35 order, got £9.50. Don't Bother, we won't be again!

Bad staff, bad food cold never ever get the order right it's a waste of time going

Again food missing, never put the tomato ketchup in whats been ordered and cold absolute joke

Food is cold and inedible. The Mcflurrys have melted. Food was delivered late.

IM 7 ok THE NUGGETS COOKED IN OLD OIL fries meh 2 out of 10

I am disgusted by how long this took to come. The food was cold when it arrived and the order wasn't complete. The mcflurry was mush. driver said he was only told about the job 10 minutes ago which is still 45 minutes after order was confirmed.

delivery driver was rude. This MacDonalds one is terrible at getting your order correct.

Staff shouting at each other because i took my burger back inand told them they didn't put mustard on my burger i ordered without ketchup or onions one tiny pickle on each aswel weirdos them staff

waited up to an hour for food to arrive cold!

delivery driver was great but the order was along time wait and arrived stone cold

no dips and I ordered a brownie that was missing wasn't in the bag

The delivery was very quick! The food was shocking! £40 to feed the family and literally every hot food item, was freezing cold. Half the chips missing on every order this is a joke!

no nuggets in either of 2 kids meals

So many drivers coming to my address that end up trying to deliver in 11 Newbold Street instead of 11 Windsor Terrace (the correct one), you should see it pinned on their GPS. The tracking map from Just Eat labels my street incorrectly

the food turned up really cold and couldn't eat it

was due at 20:15 and came at 20:49 and all food was stone cold.

One of the worse MD ever , waited 35 mins to place order , worse drive through

Food was cold I threw it in the bin my kids was sad

Cold food and half the order missing, it’s not a one off it happens every time I order from McDonald’s.

No bbq sauce no straw and had to microwave to warm food. Always the same unsure why I order

Burgers taste different and very thin burgers not enjoy it at all

Always going here ,really nice staff , often doesnt disappoint!

Food cold, rock hard and inedible. Milkshake wasn’t even mixed so I got a mouthful of syrup. What is wrong with this restaurant? It’s every time. Never again. Useless.

10 dips missing no straws and food is cold

Items missing and when i called i was shocked at the sheer lack of empathy and no real want to hekp sort it out. Only option was to go and pick a fresh order up. There was a reason i ordered it for delivery... because i couldnt get there tonhave it.

A spilt drink and NO dips which I paid for to go with my chicken selects

Was freezing cold the amount in the wrap was poor I got 1 piece of chicken and 2 pieces of lettuce

all wrong order and missing items, phoned store and got refused to resend the correct order very poor customer service

delivery driver dropped another order off in the opposite direction of where we lived 35 minutes after setting off he arrived with food stone cold

The food was cold, there were no sauces as we ordered them for the nuggets. There were no straws for the milkshakes. The food was 30 minutes late.

No straw no dips despite having to pay for them through just eat no fries in the large tub what has gone on here?

Very late, wrong order, stone cold. Never again.

all the food was cold and it tasted like uncooked meat and the fries like cartboard. the apple pie was like it was dragged thru mud.

At first waited really long for order, at second had no sauces no milkshake and no even straw for another drink. Always messing with order and if is not cold is always something missing. Ridiculous.

took over an hour to deliver my order. and it wasn't right

What a load of rubbish this order was. You think a company that's this big would be able to get their orders right. For the price you pay you would think you would be able to get a warm meal but the food came cold and was absolutely rubbish.

forgot mini hashbrowns DONT FORGET NEXT TIME N I WANT MY MONEY BACK

Very slow service, our order was actually missing when ordered on the app

absolute awful. The food was cold coffee cold. The time kept changing Threw it all away not ordering from here again

Food could not be eaten as it was freezing

Food was cold couldn’t even eat the fries, no extra cheese and no dips and didn’t even get a straw

Second box of nuggets wasn’t prepared and sauces never came and burger looked like it’s been stepped on burger patties half out the burger bun can’t push them back in either .

I really wish they would put the sauces and straw in I think the last few times I’ve ordered I never get them. Why give me the option for it if there not going to send it?!

I ordered a quater pounder with cheese and it has come with no cheese on

Great delivery guy, very pleasant, did really well as there is traffic lights and a lot of traffic 👍🏻

No I’ve no sauces as asked and freezing cold as per usual never again

food didn't turn up, said delivered.

cold stale food and a missing bigmac

If I could give 0 I would. I am shocked at the poor level of customer service. Despite shouting EXCUSE ME many times in the collection area the 10+ staff just ignored. They were more interested in standing around and chatting to each other. Would have been easier if I just got the food myself from behind the counter

The food was cold - the delivery person did not use the special food bag and had our order in the car boot. Everything was cold. Missing sauces . The sauces are always missing. Very disappointing . We will never order again 😔

Worst service in this branch of mcdonald. They dont treat Uber drivers serious, They don't think them like customers, provide cold food, all staff always gossiping gossiping gossiping, they don't care if there are customers waiting for their food. Specially almost all female staff very rude careless and not serious with their work. Worst branch of mcdonald. Give 1 star because no option of 0 star

Very bad service, lazy lazy staff, don't want to attend customers , they come to play inside the kitchen. There look like no manager to control staff. Bad Experience. Speak rudely

half the food missing resulting in an upset child

Great option for a quick breckie

i ordered my food at 12:14 my food arrived at 1:44. over an hour eating for my food. came stone cold with a melted milkshake and missing dips after dips were bought. really really unhappy.

Absolutely shocking service. Half our food was missing. Ordered a double quarter pounder cheese MEAL and they forgot the chips and drink!? How on earth do you forget chips and drinks with a meal. I might as well of saved my money and just got the burger on its own!!!! Also ordered a 20 box of chicken nuggets for my partner and they forgot all 4 dips which you are asked to pick on Just Eat app! Whats the point of asking for dip choice if you aren’t going to put the dips in! Out of all 3 fries ordered, all of them were missing. If you don't want your food to come order from McDonalds Kingsway Retail Park. 😑🙄

Yet again delivered with no sauces and food is cold.

Cold food ignorant drive missing items

everything arrived as it should, for a change!

Initially the order time was within 30 minutes. Ended up being two hours. All drinks were missing. Shocking!

The single worst Maccis we've ever been to, They NEVER get the order right, We've been refunded so many times through Uber that we've received a warning that our account will get closed if we continue to complain. Worst part is that all the refund requests were valid. Today they missed 3 meals out of 4, Utterly useless!

Always ge the wrong order. Miss dips. So negative stsff there too

Home of the new invisible double quarter pounder with cheese £9 for a few fries robbing bastard's

there was mouse dropping in my big mac meal not happy

Half the order missing, really not good