Based on 12.388 opinions finded in 4 websites
Based on 12.388 opinions finded in 4 websites
Opinions
originally said it would be delivered at 16.25 but this repeatedly got pushed back. The fries are under cooked and as usual no sauces have been included!
Lindsay . 2024-10-05
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Food took over an hour to arrive from original eta and then was cold and stale when arrived. Poor
John . 2024-10-05
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Food was cold and missing a Big Mac
Claire . 2024-10-04
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Should have paid more attention to the reviews. Delivery time kept getting pushed back and when it finally arrived after 1.5hrs it was all stone cold. Went straight in the bin.
Rachel . 2024-10-04
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Time kept going up and the food was stone cold when it arrived. Had to put in the microwave
Zahra . 2024-10-04
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Driver refused to give the food without receiving a code. I didn't have a code for him. He took the food and marked it as delivered
sam . 2024-10-03
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no sauce delivered, everything cold, the ice cream melted
Ian . 2024-10-03
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didn't receive all my order and still not even recieved refund or food back shocking never order with them again 51 pound order
Saul . 2024-10-02
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Didn’t deliver 1 x pancakes and syrup or 1 x sausage, pancakes and syrup. Also I ordered a Mighty McMuffin meal and a double sausage and egg McMuffin meal, instead I received 2 x single sausage and egg McMuffin meals. This has now happened on multiple occasions, if you can’t get the order right stop doing delivery. It’s infuriating, and it’s made worse by the fact that you won’t just deliver the correct items. I want the food I ordered not a refund a few days later
Tom . 2024-10-02
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Chips delivered and burgers were cold and I did'nt get the drink I ordered absolute garbage it was would recommend never to order from this restaurant again
Samantha . 2024-10-02
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All the food was cold, sauce missing, straws missing
Michala . 2024-10-01
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Awful as per. Half order missing as usual.
Justine . 2024-10-01
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Said latest delivery 8.30pm and wasn’t delivered until 9pm. All the food was stone cold right through which leaves me to think the delivery driver was waiting for another order before bringing ours.
Emily . 2024-09-30
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I have not even received my order which was placed at 3:45 and now I have received a notification saying my order has been delivered at 5:45 why have I been provided with a code the driver clearly did not get given as I have received nothing!!!!!!
Sarah . 2024-09-30
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Cold burgers and cold stale fries.
Robert . 2024-09-29
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cold food no curry dip delivered
Adam . 2024-09-29
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Food was cold, but delivery guy was cheerful and polite
M . 2024-09-29
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Over half the order missing, driver didn’t speak English, took 2 hours for a wrong order to arrive!!!!
Emma . 2024-09-28
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delivery time was changed ,when food arrived I was missing my drink ( mango smoothy ) and food was that cold it had to be thrown away ,i know it most of been left on the side for a long time as my daughters milkshake was like water so complete waste of money and time ,so going to have to order somewhere else now ,thanks 👎
Scott . 2024-09-28
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food was stone cold not enjoyable at all
Christine . 2024-09-28
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food cold, very late, over an hour waiting, very unhappy
Piotr . 2024-09-28
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Food was hot, came on time, delivery was friendly. Everything I’d ask for.
Mark . 2024-09-28
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As always more items missing from my order it really is a lottery with this branch of McDonald’s. The amount of times I’ve had to complain is a joke. Sort it out
Aaron . 2024-09-27
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drinks were spilt in the bag, so no drink
Kelly . 2024-09-27
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food was cold driver arrived at McDonald and waited over 25mins before ordering was ready
Ashley . 2024-09-27
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From original order time the delivery window kept being extended,the food was eventually delivered over an hr after the order was placed. If I say the cold drinks were warmer than the actual food I'm not exaggerating.
Ian . 2024-09-27
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McDonald’s is a shamble of a restaurant, about as useful as a pair of glasses for a man with one ear
Brad . 2024-09-27
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No straws for thr drink, cappuccino was cold. Food bit cold.
Hashsham . 2024-09-26
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I loved it but delivery is abit expensive
jess . 2024-09-25
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Time kept changing & food was stone cold also in a car not on a bike- so invalid insurance- illegally driving
sarah . 2024-09-25
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Absolutely stone cold food, dry chipd
Laura . 2024-09-25
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fries not freshly cooked they like rock hard and cold cause they been sat there again McDonald's and burgers and happy meal cold not happy with my order at all oh also missing sweet chilli dip that was paid for too
Desley . 2024-09-25
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arrived cold and took ages to arrive
David . 2024-09-25
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Food was freezing cold and burger wasn’t put together correctly everything all over the place wouldn’t eat here again
Jodie . 2024-09-23
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absolutely shocking ordered 3 ketchup and nothing came no sauces just food
Dylan . 2024-09-23
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Order marked as delivered but hasn’t arrived
Rebecca . 2024-09-23
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Missed my mozzarella bites out from my order food was late delivery time kept going up and my order was freezing
Leanne . 2024-09-23
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Looking forward to a McDonald's but was very disappointed with it, the fries and burgers were stone cold upon delivery and had to warmed up, which then made the fries limp and soggy. The cold drinks were lukewarm and no ice.
isobel . 2024-09-22
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delivery guy drove else were before coming ours then when it did come coke was spilt all over food fuming
Natalie . 2024-09-22
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always forget items, you never get milk sugar with hot drinks, you never get sauces requested the fries burgers are always cold and the salad is pathetic. Even when you customise sandwiches or burgers they always ignore you. Kingsway McDonald's is an absolute joke
frank . 2024-09-22
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Driver was rude. Handed me the mcdonalds bag carelessly and the drink was spilt in the bag and exploded all on my carpet and the doorway. I said to the driver look whats happened and he shrugged his shoulders at me and just told me to “Review it on the app”
Ellice . 2024-09-21
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Food squashed into one bag. Two items missing. Food was cold. Delivery was ok.
Mark . 2024-09-21
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Iced coffee was spilled within the bag, half of the drink missing and hash browns were cold.
Toni . 2024-09-21
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Over an hour late and delivered the wrong order. You must have some really special staff that cannot tell the difference between numbers. Last time we'll use justeat.
dawn . 2024-09-21
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food cold on arrival ordered dip which didn't get.Very disapointed
Kathleen . 2024-09-21
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the food was freezing cold stale and half of it was missing
Summer . 2024-09-20
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First time in ages, food was hot and order 100% correct
Anne-Marie . 2024-09-19
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Cold chips, no straws and box not folded properly so all the nuggets fell on the floor
lee . 2024-09-19
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I told you on the comments and the order I DO NOT want sauce on my wrap and you still put it on now I can’t eat it I’ve ordered from here before and it was disgusting again it’s always cold and my foot I can’t eat it I want a refund asap I’m absolutely fuming so incompetent!!!!!
Amelia . 2024-09-19
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recived a happy meal without chicken nuggets and missed most items!
Casey . 2024-09-18
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it was cold again Fri's old and hard no source or straws or burgers not were not on order. I only order mcdonalds for the kids and will not be using this site or the restaurant again all for 37 pound ridiculous really is sorry for blunt words but I don't work hard for money for a horrible meal disgusted I really was. abysmal. I will delete my account if I don't get a full refund it when in the bin never had a worste meal in my life
Konrad . 2024-09-18
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Missing items. Delivery time estimate changed a couple of times. Poor service. Won’t be ordering from Maccies again..
Harvey . 2024-09-17
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I placed my order and the time delivery kept changing getting later and later,once it had been placed, both set of fries were cold and hard and unedable ordered a box of 20 nuggets to share with my little one and we received no sauces so only ate 4 as we have to dip them in sauce or they are too dry. We also received two kids banana milk in cartons rather than milkshakes and my chicken burger did not have the extra cheese that I paid for, but did have the extra sauce.
kellie . 2024-09-15
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Just got my food and my order is wrong should be a large double quarter pounder meal a d been sent a small refund please
Shaun . 2024-09-15
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Disgusted Chips Weren’t edible and the burgers weren’t even warm at all the cheese hardened that much disgusted
Oliver . 2024-09-15
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The driver wanted a 4digit code off me , I didn’t know what that was and I could not understand what he was saying to me, he then refused to leave and sat in the car outside my house for about 10 minutes. I tryed to help again but I didn’t understand what he wanted from me after another 5 minutes on my doorstep I typed a message on his phone and by then my food was stone cold . Worst ever delivery.
Nicola . 2024-09-15
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Disgusting thrown in thr bag not edible freezong cold not happy
natalie . 2024-09-14
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all the food was cold when arrived
Darcy . 2024-09-14
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Burger came with only cheese sauce when I asked for cheese slices AND sauce. Coke came in the bottom of the paper bag instead of in my cup. Cheers pal
Jayc . 2024-09-14
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Great delivery time. However I never get the dips! I mean NEVER!! I did get a straw this time. So not a total loss.
rach . 2024-09-14
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The food was called and the chips was like a rock 🪨
Jitka . 2024-09-13
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missing sauces, dips, wrong drink delivered.
Steven . 2024-09-13
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I was told by the restaurant that the driver had taken my order, he then proceeded to sit in his car for around 45 minutes with my order before he chose to bring it to my home. The food was stone cold and just awful. More needs to be done to ensure your drivers are doing their job correctly and efficiently. Tonight was absolutely disgusting.
Sarah . 2024-09-13
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always forget items when ordering, I orders a chicken big mac meal, the drink and fries arrive but no burger, shows there's no checks to ensure orders are met. this hasn't happened once but nearly every time I've ordered from here something is missing.
Ashleigh . 2024-09-13
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Always something missing - this time dips, straw, serviette and it was cold.
Deborah . 2024-09-12
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the food was stone cold with items missing completely with the driving no idea where the rest of our order was after offering out food to someone else. we were forced to mess around to discuss his error and now had to reheat the food which has completely diminished the quality and taste. I expect compensation.
Ryan . 2024-09-12
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they rush to get more orders out which causes mistakes all the time, again today i ordered chicken big mac but they sent a normal one with no drink aswell.no doubt just eat will say its not eligible for a refund as they always do so iv just spent £20 on food and half will be thrown away as it wasnt what i asked for
Jay . 2024-09-09
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Food was cold aswell when came
Kien . 2024-09-08
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Found a piece of apple stem from inside my daughters grape n sliced apple bag she nearly choked too death how on earth does my daughter ended up choking from a fruit in a happy meal from McDonald’s disgusting me she had no idea that it would of been in there n my husband got no drink with our larger meal won’t be ordering from here any time soon
Phil . 2024-09-08
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Ordered over 2 hours ago, saying delivered but no food. Requested a refund after 90 minutes of saying the currier is waiting to collect the order!! If it ever gets delivered you can guarantee half the order will be missing!
sarah . 2024-09-07
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Food poorly presented, chips cold and stale. This McDonald's must be the worst in the area.
Julie Moore . 2024-09-07
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delivered wrong order staff Don't Care About It 🙄🙄🙄🙄
Shamsa . 2024-09-07
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3 time Delivered wrong order staff Don't Care About It 😧
Shamsa Hassan . 2024-09-07
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1 wrap, 1 burger and fries took 90 minutes to make when it said 20 minutes away online. It arrived cold and rubbery, disgusting
Kyle . 2024-09-06
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they was a 6 nugget meal missing 1 large coke missing
maizey . 2024-09-06
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Delivery driver was amazing.. thank you
David . 2024-09-06
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Driver said ask just eat for a refund I’ve spilt your drink all over your stuff
David . 2024-09-06
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food cold, missing items, a burger from a big mac hows that possible not one thing was right worse order I have ever recivied
Dennis . 2024-09-06
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No fries sent or dips. Every time something is missing.
carole . 2024-09-06
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Cold chips when arrived, always missing sauces/dips, just not really worth the price of it these days.
Stephen . 2024-09-06
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I'm still waiting for my refund from August 30th
Jenny . 2024-09-06
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Ordered grilled chicken and bacon salad, chips, dips and coffee, not a bad price, service obviously a problem I haven't seen so many obviously unhappy in their jobs people for ages. A smile costs nothing and getting the order right would be nice. The food was ok if a bit boring the salad consisted of 2 pieces each of lukewarm chicken and bacon lots of limp lettuce, 2 slices each of cucumber and tomato chips and coffee were the only things that started off hot but the restraunt was so cold that they chilled in no time plus I had to go and ask for the dips as they had forgotten them. I'm sorry to say that the atmosphere was rather blah and does not seem to have recovered since covid, pity this used to be a buzzing little place.
J B . 2024-09-05
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The chips were terrible. Burger was fine. The customer service was inadequate. Being served at the table was such a problem for one of the assistants, plus the order was wrong.
Gary Cook . 2024-09-05
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Food was served hot and the delivery was fast and reliable.
Chloe . 2024-09-04
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Fries cold again, Fries missing !! We pay almost £30 for an order for it to go wrong every time, no dips, and the fries we did get were barely half full, its awful and changing £30 we exspect more
Emma . 2024-09-04
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Came missing an item drink was half empty and was dripping upside down in a bag
Connor . 2024-09-01
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The food was freezing basically inedible not worth the money spent a meal and a side took nearly 2 hours to deliver
Jordan . 2024-09-01
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I ordered my meal, & it took over 2 hours to be delivered. The food was warm when it was delivered however one of the items was incorrectly assembled with items I requested to be removed in my initial order.
Sam . 2024-09-01
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Food came cold, the seal was broken on the bag and half of the chips were gone.
James . 2024-09-01
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Food was very cold. Asked for a plain burger for my son and had mustard all over so he wouldnt even touch it.
Sherry . 2024-09-01
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Food was cold when it got here and chips etc were freezing. Left 3/4 of big mac and 1/2 the fries! Rubbish!
Jared . 2024-08-31
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The whole thing was shocking stopped ordering mcdonalds because of this but just give it ago and again its the morst i want a full refund everyhting is freezing and looks taste like not been cooked peoperly no banana milk shake sent a carton of mil
Mark . 2024-08-31
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Missing items as per usual. Chips not fully cooked.
Hana . 2024-08-31
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I’m not happy about the fact that I paid for two sauces and never received them and it’s not the first time this has happened .
Lisa . 2024-08-31
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Shocking foods cold made at 11:18 wasn’t delivered till 11:55!!!
Ellie . 2024-08-30
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driver dint even bother asking for what I asked and I gave him a tip will not tip again what a let down but food was brilliant.
emma . 2024-08-30
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Didn’t give us paper straws and no ketchup that we ordred and one missing apple pie
Remi . 2024-08-30
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Food was stone cold what a joke
Brandon . 2024-08-30
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delivery on time but how hard is it for MCDs to actually fulfill an order. if you go inside they ignore you and rush the deliveries out so you are sat waiting for ages but then when your waiting on a delivery, they cant get it right!!
andrew . 2024-08-30
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no food came just drinks no straws and the driver just shrugged his shoulders when I asked about food and walked away .
Louisa . 2024-08-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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