Based on 1.320 opinions finded in 4 websites
Based on 1.320 opinions finded in 4 websites
Opinions
sandwich was soggy, cold and didnt get alot of the ingredients ordered.
Reka . 2024-09-27
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I feel sad for the workers but i must say the bad reviews here are only a reflection on the Director Izmat Shanaz and her Partner Khurram Mirza Baig awful Ethics towards employees .
OLAV WILHELM . 2024-09-23
MORE AT Google
The food was FREEZING. Very disappointing seeing as I live 6/7 mins away
Victoria . 2024-09-21
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Order never arrived despite being marked as delivered. Do not order from here online, it is best to go into the store to get your food. How this is allowed I do not know but I am now out of pocket and cannot get my money back
zoe . 2024-09-16
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The driver went the longest possible way. Could have been a lot quicker.
Anthony . 2024-09-14
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Come on time nice warm nothing it all good nothing wrong with it
Alicia . 2024-09-03
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sandwich and waffle fries were soggy and the cheese was stuck to the paper, cookie was brill though
paige . 2024-08-29
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Wrong order delivered. There is nothing from my order. Tried to call restaurant 26 times but no answer.
Kamila . 2024-08-26
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Gorgeous love new chicken red peppers bbq sub. But do wish they would bring back Caesar sub was my favorite
Jane . 2024-08-11
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Didn’t get my order driver said he’d delivered it
danielle . 2024-08-08
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Absolutely gorgeous recommend new sub yum yum full of chicken
Jane . 2024-07-19
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The staff member was horrible, as I walked up he mouthed “for gods sake”. Felt rushed the whole time and he would roll his eyes and sigh everytime I asked for something. For a first time subway customer I saw the steak, unaware of the chilli’s/peppers and ordered it, I’m allergic to them yet he didn’t advise me what was in it. He was quite degrading by telling me I was having too much stuff on a sandwich. He just overall extremely rude. He had brown hair, a beard. Didn’t get his name
Poppsii . 2024-07-18
MORE AT Google
Stupid customer service. Especially the old lady working there. Very rude no professionalism .
fawad umar . 2024-07-12
MORE AT Google
One sub wasn’t toast as ordered but everything else okay
jayne . 2024-06-22
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The lady who served me this morning was amazing, friendly and upbeat…. She’s set me up for the day with her enthusiasm and a great sandwich. Thank you.
K M . 2024-06-21
MORE AT Google
Seems expensive for a small sandwich
deanO F (Dean0) . 2024-06-09
MORE AT Google
what part of no red sauce do you not understand?
jim . 2024-06-06
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food was cold when arrived and Only 1 mile away from the restaurant
Mathew . 2024-06-05
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Driver what really good and fast
Kelly . 2024-06-04
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Food is completely wrong no meat or cheese on either sun just salad and sauce
Charlene . 2024-05-27
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Sandwich was fine but garlic bread and pizza was thrown together wouldn’t buy again not nice.
Jane . 2024-05-26
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Absolutely delicious and still warm. Thank you
Jane . 2024-05-24
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The delivery driver is such a nice guy really made my day
Jayden . 2024-05-24
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Awful drive through service. Had to wait 10 minutes just to speak someone on the order machine, and then after that just under 10 minutes to pay for the order and then another 10 minutes to get my order. So all in all waited just under 30 minutes for a drive thru order 🤦🏽♀️ would not recommend!
faria ansari . 2024-05-16
MORE AT Google
Don't bother with the drive through as have waited over ten minutes at the intercom before I have even been able to give the order! No apology. Very poor
Ian Bywater . 2024-05-13
MORE AT Google
Really do not recommend. I ordered 2 6 inch sunbelts and they was both soggy and cold. They gave me 3 foot longs instead even though I asked them for 6inch. The cheese was wet and soft making the bread soggy and every time I picked it up, the topping was dripping juices and falling out. The ration of filling to bread was well off too.
shuma akhtar . 2024-05-05
MORE AT Google
THE FSA - FOOD STANDARD AGENCY GAVE THIS PLACE 3 OUT OF 5 3 !!!!!!! DONT GO THERE ...DISGUSTING PLACE THE RE-USE CUSTOMERS FOOD LEFT ON TABLES .. FRANCHISE MANAGER CALLED MIRZA BAIG IS A SHAM OF A MANAGER WHO WIL NOT EVEN SORT OUT BEING OVERCHARGED TYPICAL !!!!!!
Gavin Kelly . 2024-05-01
MORE AT Google
Forgot the chicken on the chicken salad...
Karl . 2024-04-18
MORE AT Just Eat
I usually get crispy onions put on the sub, & ask for extra bc it’s the best but for me which they usually put a lot of for me but this time there wasn’t even any on it, let alone extra. disappointing tbh. didn’t enjoy this time. not even finished it
Maryam . 2024-04-12
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luok warm food over 1 hour late wont be going back
Steven . 2024-04-11
MORE AT Just Eat
never disappoints, always bang on with the food & extras in the notes, whoever made it this time needs a raise bc it was absolutely BANGING. no such thing as too much crispy onions & they defo hit the spot, gonna be dreaming ab this for the next week & a half now🥰
Maryam . 2024-03-31
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Can't even get the order correct. How hard is it to send what is ordered!!!
Gavin . 2024-03-23
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Absolutely disgusting behaviour no manners staff are so disrespectful don’t go here stupid woman that works there at the front is a real racist towards Asians if ur Asian don’t go there ur going to be racially abused
Umar Butt . 2024-02-22
MORE AT Google
Stale bread you ask for fresh bread they say it’s all fresh well it’s not as I worked at subway for 4 years! They use yesturdays bread! Also worst customer service I have ever received I have never seen a manager in shift that I can complain to
S Jasmin . 2024-02-13
MORE AT Google
I have not received my order can you help
Eliot . 2024-01-29
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Potato crispers didn't seem to be cooked and was like biting into thawed chips.
Ian . 2024-01-01
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Said my order was delivered when it wasn't, I had to leave my house and walk the streets to find the driver parked up on the phone without a care in the world. The drivers you employ are a joke !!
Gavin . 2023-12-28
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didnt receive sweetcorn on the foot long meal which completely ruined the otherwise bland sandwich.
Aiden . 2023-12-28
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Would have tasted nicer if was prepared how we asked.
Dani . 2023-12-14
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Took 1hr 20 mins to make a subway and deliver it, shambles
Sam . 2023-12-09
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Poor customer service in this Subway and I will not recommend anyone to experience this poor customer service.
xolisani moyo . 2023-12-08
MORE AT Google
Why have an option to toast them of u dont do it meatballs were made cold by salad stop hiring kids
Josh . 2023-12-08
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Food orders. Said it was delivered. No sign of food. Rang store someone keeps picking up and hanging up. Jokers
Ant . 2023-12-04
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Top service from Wahida and the team at this Subway. They go out of their way to help.
Hasaan . 2023-11-24
MORE AT Google
Food perfect n driver was very helpful with my situation
sonia . 2023-11-13
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Food spoilt by the shop putting something on I didnt ask for
sonia . 2023-11-07
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Can't say how late as the time kept fluctuating
sonia . 2023-10-31
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I’ve spent £30 in a takeaway and I received 1 6inch sub with Pepsi and a packet of walkers. Not ordering again that’s for sure.
Alexander . 2023-10-23
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You didn’t give me the right order !!!
amy . 2023-10-20
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LATE!! it never turned up. What a joke!! Should be named just wait.
Gavin . 2023-10-16
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They sent one of the sandwiches wrong
Libbi . 2023-10-15
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Food was fresh and delicious, but had to be re-heated on arrival as it was almost cold.
david . 2023-10-09
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30 mins late, foot long came as a 6inch. Ridiculous
Adam . 2023-10-06
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Took over an hour to arrive and hot sandwich was cold when it did arrive.
Maria . 2023-09-30
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The only downside was that they changed it from the stickers to staples and I nearly caught my hand off the edge of one of them when opening the bag
Louis . 2023-09-28
MORE AT Just Eat
Was actually all there the driver was really nice
Tracy . 2023-09-27
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Nearly went wrong address again
sonia . 2023-09-22
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Breakfast footlong very nice many thanks arrived still relatively warm and enjoyable
Andrew . 2023-09-17
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Was late over 50mins and all food was freezing cold
Emma . 2023-09-16
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Freezing cold took 2 and half hours to arrive
Mckenzie . 2023-09-16
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Delivery time kept changing from my order to Delivery was an hour
sonia . 2023-09-14
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Driver nearly went wrong address again food gorgeous
sonia . 2023-09-06
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One of these days the staff in this branch might get a full 2 person order correct. Went in for breakfast and got charged separately for the sandwich and the hot drink because the guy serving wasn't listening
Richard Clark . 2023-09-06
MORE AT Google
Best subway ever had. Absolutely loaded with filling delicious 🤤
Jane . 2023-09-05
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Food was dead cold and it was falling apart.
Fatima . 2023-08-28
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Absolutely disgusting sandwich. I’ve never been dissatisfied with a subway in my life until now. Do not waste your time or money by going to this particular store.
Christian Drogan . 2023-08-24
MORE AT Google
Food came cold and over an hour late, will not be ordering from here again and would advise anyone to avoid ordering from sandbrooke subway
James . 2023-08-11
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The ice cream was melted, ordered cheese dortios and go natchos???
Tracy . 2023-08-10
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The drive through person couldn’t speak English and we have been waiting 20 minutes because they messed up the order 2 times we only ordered 2 meals horrible don’t come here
Chardaye Kerr . 2023-08-08
MORE AT Google
Cold and late, absolutely pathetic driver
Qurban . 2023-08-04
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Items missing and hardly anything in the salad box compared to usual and especially with the price going up disappointing when use are normal on point
Kelly . 2023-08-01
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Upgraded to two footlongs on order and got 2 six inches
Alicia . 2023-07-24
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Hour and half for the food to arrive to which the food was as cold as the drink
Gregg . 2023-07-09
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Food cold and bread hard when arrived.
Leanne . 2023-07-05
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Missed nearly everything of what I wanted why advertise it if your not going to put it on the sub
Romaana . 2023-07-01
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We order some vegan cookies and a member of our household had a dairy intolerance and I got a note in the bag saying they have ran out of vegan cookies so they have put some some normal cookies and a bag or crisps ( what has milk in them ) that are not dairy free so was no use to use and could not eat them
Jake . 2023-06-30
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Cold food, under cooked side and very late delivery.
Phil . 2023-06-30
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Delivery driver had a very weird vibe about him
Callum . 2023-06-18
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Driver couldn't find me but what's new
sonia . 2023-06-09
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Really disappointed didn't receive the right crisps or the right amount, sandwich ended up squished by the drink.
Karolina . 2023-06-08
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6 Inc sub wrap missing not inbag would like refund please
John . 2023-06-06
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Plenty in the box I also got everything this time really enjoyed it
sonia . 2023-06-05
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I wanted cheese but I didn't get any
sonia . 2023-06-02
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I never got my cookies sent or my drink.
Lucy . 2023-05-28
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Dissatisfied Salad came in the box sideways and hardly no content in the box normally really good from here
Kelly . 2023-05-23
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Steak and Cheese on Italian bread with crispy onions and sweet onion sauce. Delicious and this review is from me, who has A typical anorexia nervosa. Not ashamed to admit it. I actually could eat this everyday.
Jackie . 2023-05-21
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I order spinach and didn’t get any
Terri . 2023-05-20
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Food was freezing cold it was over 30minutes late. And got the wrong drinks as well not happy at all
Chloe . 2023-04-30
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It was actually spot on for a change
Tracy . 2023-04-26
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But the restaurant did phone and apologised and I got my meal. Perfect as always
Ms . 2023-04-26
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It was cold, tasteless, late on top.
Isha . 2023-04-20
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‘Driver at restaurant’ for about 40 minutes. Food stone cold clearly been made a long time ago. No idea what happened there.
Heather . 2023-04-15
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Delivered very well thank you very much
Ms . 2023-04-05
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Order was missing drink food was stone cold freezing
Kyle . 2023-03-30
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delivery guy nice deserves a pay rise
Matthew . 2023-03-23
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Well I'm writing this at 8:20 and your website says you're open. 7:55 today and you are packing up, sorry were closing! Please update your opening times. Disappointed.
Jacqui Kirkby . 2023-03-23
MORE AT Google
Sandwiches themselves were fine, but the nachos were very disappointing all soggy and just didn't taste nice at all.
Megan . 2023-03-10
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The wrong food was sent! Wrong nachos and some sandwich filing missing
marcus . 2023-03-08
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Appalling completely messed up the order won't be ordering from here again
M . 2023-03-05
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the food was ok, the customer service and waiting time was irritating
Jade Rose . 2023-03-03
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Well what can I say I have been visiting this lovely place for many years , my friend and myself called about 4 30ish today had lovely food and drink my friend went to pay then we put our coats on and as we were walking through the door one of the young girls rushed over to us shouting to us ' Have you paid have you paid '. as you can imagine we were shocked everyone was looking at us it was so upsetting we are pensioners my friend said ' of course we have paid ' so we went back inside to show the receipt still people looking at us the young lady said ' Oh there was a mix up I'm sorry '. But this should never have happened in the first place !!! I have always recommended this place to many people over the years to be treated like this is unacceptable!!!