Mcdonald's Restaurant in Wandsworth

Drivers app logged out and said he was in east London. Order turned up nearly 30 minutes after delivery time and was cold

No toy included which was only reason for ordering.

food was Cold drink was spilt in bag

The food took 49 minutes to be delivered and when the food was delivered it was cold and disappointing. This is not ‘fast food’ and I request a refund as the food was cold due to the delayed delivery time.

Unfortunately the food was cold when it arrived, which was disappointing.

Delivery was good but missing items thx

Everything was stone cold not happy

źle zamknięta cola ,wylała się ....brak hasbrown

I put please done spill my drink I received my drink and it was not even a large anymore it was like a little less than a small coke I hate drivers like that you could easily ask for a double cover for my drink honesty just careless and I was even missing some items won’t be ordering online again better to go to the shop

Freezing cold. No dip included as usual. Soggy chips. Driver didn’t even ring the bell, he just messaged me (which I nearly missed). Awful experience.

Normally McDonalds is delivered in about half an hour but the estimated delivery time kept slipping right. When it was delivered I would have expected it to be warm. But the fries were stone cold and the burgers barely warm. What also didn’t help was my drink had spilled too, and about an inch and a half was slipping round the bottom of that bag and dripping all over the floor as I took delivery. My order was 100% correct which was the only positive.

Delivery times very long and no extra mayo in burgers

never took this order in as was order 10.45am the day before but did not arrive. Then driver turned up at 6.30am the next day woke me up i told him I had not order anything at 6am that morning sent him on his way only to be charged £22.20 for something I did not order that morning.

They forgot sauces for the 20 mcnuggets!

Nothing I ordered not a thing no food just a deink delivers

The delivery dropped my coke order and I didn’t get a replacement

So disappointed with this order. My order was not fulfilled I had multiple items missing. Will not be ordering again

Took longer than expected and food was a bit cold on arrival

food came cold also missing some fries not impressed

Half the order was missing, what food arrived was cold.

The hot drink was half empty and the bag was all wet, had clearly been knocking around on the way to me and driver made no effort to explain why it was that way

Food was spilled in the bags chips where cold and the drink had also spilt in the bag terrible delivery and service.

It was coled and my drink got spilled everywere

why is my milkshake purple colour it ment to be white vanilla

drink was spilled only half left and food was cold had to re heat in oven

45 minutes from order to driver collection. Everything turned up stone cold.

Food was cold, drinks spilled, presentation awful

Driver put the code in then gave me the food. All of the food was covered in coffee so I didn’t accept it. Obviously it now says delivered!!!

Seems to always get the order wrong. Orders are always missing straws for drinks, fail to double cap drinks so half of the drink is always spilled. Today’s order even missed out one of the two meals that was ordered. Recommend a bit of staff training on how to count number of burgers to put in bag…

No straws and no dips that I ordered

All food was cold and took forever to arrive

Food was good as usual. I really don’t know why I order from there.

One item wasn’t right (jam muffin had no jam) otherwise all ok.

Food - just pack the sauces every single time sauces don’t come

All drinks Spilt and soaked all the food .

All 4 x Fillet o Fish burgers had no sauce at all

I ordered a double quarter pounder but when it arrived there was only a single quarter pound beef patty on the bun.

The selects and nuggets in the share box are cold and hard…. In other words NOT FRESH and the chips are cold

My food was stone cold, all the drinks were half full spilled everywhere.. the ice cream was melted. It was awful. I have contacted just eat sent photos and still haven’t heard anything back.

You never delivered my order awful I will never order from this one again

Food was stone cold. Could see on the box that the food was cooked at 9:15 and then delivered at 9:58. It's a 5 minute drive. Food went in the bin and only being offered a £3 refund from a £14 order

Food was ordered at 7.45pn n sidnt arrive till 8.50pm! Already raisedd this on friday

I need a refund. My food is missing a big Mac and is cold. i ordered the food at 7.45pm and it just arrived l!!

Food arrived freezing cold, and wrong items were delivered

food was all cold - not even warm, except the tea and coffee

did not receive my fanta orange with my order

The delivery driver stole the food. He only gave us juice in a big bag. The person can’t even speak English. Mcd said just eat should give a refund but they refused.

Miss two of the three dips included in the order

Missing drinks, but that’s gonna be the just eat drivers fault. As per usual. Food is freezing as well though.

The delivery driver spilt the drinks open arrival.

Arrived nearly 2 hours after ordered

the hot food was tightly packed next to very old drinks so the food was cold on arrival. The delivery man was adamant I give him the code first before he handed me the food which I had already paid for. He was quite brusque tbh.

Nuestra visita a McDonald’s Balham en una concurrida noche de domingo fue nada menos que una pesadilla. Después de hacer nuestro pedido, nos quedamos esperando durante más de una hora sin explicación, a pesar de la creciente multitud. Solo había tres funcionarios manejando el caos, lo que claramente no fue suficiente para manejar la demanda. Para empeorar las cosas, cuando finalmente pedimos un reembolso, nos encontramos con más retrasos y confusión, lo que nos dejó aún más frustrados. Como si la larga espera y el mal servicio no fueran lo suficientemente malos, decidí usar el baño mientras esperaba. Lo que encontré fue verdaderamente espantoso: una escena sacada de una película de terror. El inodoro estaba cubierto de un espantoso desastre, con sangre salpicada por el asiento y las paredes. Era más que inaceptable, y no podía creer que se le permitiera permanecer en tal condición. Huelga decir que me fui sin usar las instalaciones. Para añadir insulto a la lesión, después de que finalmente recibimos nuestro reembolso, nos encerraron dentro del restaurante, esperando aún más tiempo para que nos permitieran salir. Toda la experiencia se sintió como una serie de eventos desafortunados, todos unidos por una falta de gestión adecuada y una higiene básica. Esta ubicación de McDonald's tiene un largo camino por recorrer en términos de servicio al cliente y limpieza. Yo no recomendaría este lugar a nadie — si usted está buscando una comida rápida y limpia, sería mejor ir a otro lugar.

And I didn’t receive all my orders. Well we could see that it s just going from bad to worse. Sorry

Cokes half full due to spillage and items missing

Food was over half an hour late, and food arrived with what appeared to be mouse droppings in the burger

unbelievably BAD! how can they mess up a small order FF S? how can they leave stuff out? Mcdonuts sort it out!

nice delivery driver. food was good

Te food was not delivered. For some reason the delivery driver could not be bothered to find my address, despite phoning me for directions.

Toke long to come even driver said he was waiting and when food come it was cold

Food arrived ice cold and delivery time kept getting pushed back

very angry iam blind I called the man several times he's kept on saying 202 my address is flat4blackshaw house 202 tooting High Street SW17OSF

Food came stone cold and was really late I couldn’t even get a refund

Cold chips and forget the McFlurry

Hot chocolate - spill - and new one was pleace

we did not receive the other 2 small fries. we were missing part of our order. i would like a refund given then part of the order was not delivered

Happy meal came without toy and box,sprite was leaking on arrival

The food was so cold when it arrived, I did not eat it. I am now going through the refund request and cannot get it.

Your food was delicious and it was delivered on time

Delivery driver was really nice and on time give him a raise

Drink spilled! Delivery guy rude when complained about it and just eat wouldn’t refund me for it

Delivery driver rode around in circles for twenty mins - food cold. No good. Go direct / use a different app

Took really long to prepare and estimated delivery time kept changing

Food was squashed not to happy missing chips from my order driver didn’t give me a good explain antion he said it’s because the food was hot

Food was cold and hot chocolate spilt

Food never arrived. Marked as delivered after I asked if he needed directions. Terrible I want a full refund now.

Order was much later than advertised on Just Eat (it said 10-20 minutes, it took about an hour) and the food was cold on arrival.

Driver mistakingly went to an estate along Aldrington Road that is not where I am for the delivery...he appologused. I had messaged him 3 times and no response as on my app it was showing him near but I couldn't see him...He went to the Alders estate

Long delay, when collecting your food

food was fresh, chips were a little stale

The hashbrowns were so oil. The egg McMuffin was tasteless. It was the worst breakfast ever. We put one egg McMuffin on the bin.

Didn’t come to my address or answer my messages I had to run down a road after them

Brought the wrong food I had to drive to Balham to get the right order what’s the point of a delivery service if they bring the wrong food not happy totally unprofessional

the driver was very rude very unappreciate...

food and coffee very cold. muffin absolutely unbeatable as had half a ton of brown sauce on it!!!

Excellent service with delivery. Food was great nice and hot

My food was cold the driver went to Clapham before me i want my money back

The food was freezing the guy got a puncture on his bike and annoyed how cold my food is

Was meant to be here at 6pm. Almost got cancelled without my knowledge, but thankfully just eats called (Around 6:20pm).

Both cheeseburgers arrived cold, cheese was fresh from the fridge 🥶🥶🥶

Order correct and arrived warm

Order was completely wrong too late to order more food .

Wrong items delivered & it’s taken a very long time to work out how to get a refund

This place is chronically understaffed and is not fast. My average waiting time is like 15mins... please be better

Everything was correct for once. Always worry when placing a bigger order as it’s normally missing stuff but tonight was spot on and everything was hot

Too many people dossing about like delivery drivers and people that aint even eating McDonald's

We ordered a mc delivery , the bags delivered sealed items missing from order app customer service failed uber refer u to the branch branch never reply

Our food did not arrive. It didn't even go on the next notification about the food. I am extremely disappointed and want a refund.

Amongst the order, i ordered 3 boxes of x5 chicken selects, only one box was delivered.

The fries were all in the bag and they were cold. I have pictures to show you