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2,70

Based on 1.260 opinions finded in 2 websites

2.7Ambience3.2Cuisine3.2Price2.2Service
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Nº 3191 in 3395 in Cornwall, Isles of Scilly

Nº 94 of 109 Fast food in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..cheesechicken

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Wonderful food, wonderful service the Service staff is so friendly, especially Kirsty... always a smile and supper fast at her job

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Gregory W . 2024-08-27

MORE AT Google

Kirsty the manager is extremely helpful, Wasim deserves a raise. Great experience

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andrew hall . 2024-08-25

MORE AT Google

Brilliant fine dining experience. Would highly recommend the Vegan Royale. Absolutely banging. Loved the service in there, Seb was very helpful.

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Wasim Uddin . 2024-08-25

MORE AT Google

Amber is perfect and patient. Among all the staff.

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mahdi jalilimehrabani . 2024-08-24

MORE AT Google

the place was very dirty there was dirt everywhere... you can't keep a place like that open. someone do their duty..I strongly advise against eating.

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Pasquale Frega . 2024-08-23

MORE AT Google

Great food, wonderful range, hot fries great staff, especially the manager Kevin. He goes out of his way to make your visit extra special. I’ve had to ask a staff member member for the managers name so I can take time to mention on here very friendly. We had a small mistake and he put it Right straight away, and with a smile and apology

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Scott Mitchell . 2024-08-20

MORE AT Google

Food was nice but listening to the lady up front talking down to the staff in front of customers wasn't very professional (dark hair ponytail and tattoos on arms)

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Martin Smith . 2024-08-11

MORE AT Google

Never written a review before but I’m warning you I’ve never been to a more disgusting place food all over the floor and they did nothing toilets were horrible a dumpster would be more sanitary

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Jenni Bel . 2024-08-08

MORE AT Google

I’m not sure how this place hasn’t been shut down yet. It’s absolutely filthy everywhere you can see how dirty the kitchen is from the shop. I feel sorry for some of the staff the way they get spoken to by managers infront of customers. Food portions are awful My partner had about 5 chips in his meal 😂 if I could give 0 stars I would.

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Lauren Ferris . 2024-08-08

MORE AT Google

Uncaring, angry staff who takes ages to actually get anything done. Very slow and poor service. Visibly upset customers. Things missing from order. Saw a customer have to actually call into the kitchen from the counter to try to get service but still didn’t get an answer.

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Jace Davies . 2024-08-06

MORE AT Google

Food was good but the place was filthy, food & packaging all over the restaurant.

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Janice Mcdonald . 2024-08-05

MORE AT Google

Seb from Truro depo gave an absolute brilliant service for someone who worked 12 hour shifts and was key part of my experience definitely will be going back thank you seb

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Harry Crooks . 2024-07-26

MORE AT Google

Lovely staff...appalling hygiene tho, greasy floors, tables an the toilets, don't get me started on the toilets-wow ! Like sumat from trainspotting, half expected Renton to pop his head out lol Food is thrown together with half a bottle of ketchup squirted in there. Still better than mcds I suppose.

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Lee Anthony . 2024-07-24

MORE AT Google

Toilets horrible and food not clever sorry to say.

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David Gill . 2024-07-24

MORE AT Google

Staff on shift 18th July. 2 young ladys Elowen and Mariah served me and both were so polite full of smiles and so understanding with the client I was with too. They both are absolutely a true asset to the company. I really wish this it's back to them to know how good at they job they are. Thank you. Guilio 🍔🍟🥤

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Guilio McEwan's Space . 2024-07-18

MORE AT Google

A very quick service and received good customer service happy children. Great atmosphere clean polite . Good food 😊😊

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Tourist745136 . 2024-07-09

MORE AT TripAdvisor

Went Sunday afternoon - no fries, no cheeseburgers, no hamburgers, no Whopper Jr, no frozen fanta, the screen showing which orders were being worked on was black, the receipt that came out of the machine was blank. The cashier publicly scolded her co-worker, the only option at the drinks dispenser was Coca Cola, which didn't taste right, the Dorito Chicken Fries were luke warm, so I binned them, as I'm not keen on food poisoning but didn't want to go back there as the place was heaving and staff had their hands full so didn't want to complain. The restaurant is understaffed and under-resourced and the quality of the food is not great.

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Simone Kloos . 2024-07-07

MORE AT Google

Have it your way! Rubbish. I came in to get 4 takeaway meals but not allowed bottles of drinks, they are for deliveries only! How am I supposed to get 4 meals with 4 cups home on my own? Staff have no interest at all. If you don't want me in here carry on doing what your doing.

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Steve Turner . 2024-07-05

MORE AT Google

Tables are always full of rubbish. The place is seriously understaffed. Most of the time there are people roughing it around on the main entrance doors begging. Took 25 minutes to serve a burger and chips. Avoid if you have short lunch breaks… no sense of urgency. I complained about waiting over 20 minutes for a (fast food) burger and was just handed a bag and a cup without any words exchanged or even ‘sorry for the wait’ Complained via the app and received a ‘thank you for your feedback’ email.

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Alastair Shanahan . 2024-06-27

MORE AT Google

Forgot a special order so gave me a free burger. Good customer service and friendly staff

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Justin Heasman . 2024-06-17

MORE AT Google

Nice food, but not so nicely put together. Seems like they just chucked everything together and called it a day. Be prepared for a decent wait time (I waited around an hour once, although it's usually 5-15 minutes). Friendly enough staff though, and good for a quick bite.

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Isaac Rule . 2024-06-08

MORE AT Google

Had a great meal here. Food was put together with just the right amount of salad and sauce, all done with care. A special thank you to Kieran for sorting our special requirements

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Rebecca Cooper . 2024-06-05

MORE AT Google

tables were filthy, floor was sticky and gross, toilets were covered in blood like what the hell and to top it off I know have stomach ache from the burger 0/5

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Adam Jones . 2024-06-04

MORE AT Google

A lovely Vist, The manager Ethan on front was very professional and he was also handsome looking, Food was great and so was the cleanliness yum yum tasty Treat

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G3M3 M0DS HD . 2024-05-29

MORE AT Google

makes you sad when you sit by the window and have to look out at a better burger place

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Erza Scarlet AMV . 2024-05-25

MORE AT Google

Store was dirty on floor and all tables. Woman serving was rude and pretty much throws food at you and walks off. Ordered a side of cheese and bacon fries that had about 4 drops of cheese on the entire thing

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Paul Brown . 2024-05-23

MORE AT Google

Hot and fresh as always quick service

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Kirsty . 2024-05-20

MORE AT Google

Excellent Services 100% recommended.

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sheikh ali . 2024-05-18

MORE AT Google

Just like any other burger king branch. As it was late, some tables were waiting to be cleaned. The tea machine was out

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Aarushi Kashyap . 2024-05-16

MORE AT Google

Walked in and tables were filthy, floor was messy, wasn’t even that busy, toilets were stinking, chips weren’t great, seemed dry and hard

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Reece Oliver . 2024-05-15

MORE AT Google

Service is slow, foods ok, drinks machine is hit n miss. Toilets are stinking

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Gamo Mozza . 2024-05-13

MORE AT Google

I love burger King for a treat. Unfortunately on this occasion the service was slow. Food was luke warm.

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Tanya Andrews . 2024-05-10

MORE AT Google

I was drunk and hungry. Stumbling through the streets alone. Unaware of my surroundings or where I was going, even where I had been was a distant blur on the horizon. Then I saw it, a beacon in the night, a lighthouse beckoning me to safe harbour. Unfortunately hub box was closed so I came here instead, was alright to be fair.

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Ryan . 2024-05-08

MORE AT Google

Burger King is one of the most iconic global provider of fast food. The snacks, chips and additives are very nice. It is suitable for those who are too busy to make their own meals or who fancy something different from their daily home made foods. I especially love and enjoy the flame grilled flavoured beef burgers and chips. They've also got a wide range of prices that can suit the pockets of s student or a working class person. There are also drinks that you can buy to take with your snacks. If you desire to seat in and eat, then that's also available.

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Oghenehero John Bishop . 2024-04-20

MORE AT Google

Staff bullying each over. And not caring on what there saying when members of the public are standing there waiting for their order.

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adam ford . 2024-04-18

MORE AT Google

Waited 25 minutes in total just for a large chicken royale meal, as the staff was in the kitchen chatting and messing around. I worked in fast food myself and this is appalling. Thankfully got my royale remade as it had sat under the heater for 20 minutes.

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Cameron Kellow . 2024-04-11

MORE AT Google

The staff on the Sunday shift were kind and professional. The lady sweeping the floors was very polite. The food was quick and tasty

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Bálint Mészáros . 2024-04-08

MORE AT Google

Friendly staff. Child friendly great food

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Sammy Mcdowall . 2024-04-04

MORE AT Google

Had to wait ages for our order Then no milk for tea No barbacue sauce which was 30p They needed staff on the floor cleaning tables & sweeping floor Toilets were so dirty there was one lady changing her babies nappy on the floor as no child facilities. Really poor they need to up there game

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Jackie G . 2024-03-31

MORE AT TripAdvisor

Wow I really don't know what to say.... chicken royal me an my partner had it was just warm... drinks is help yourself but so many people just taking advantage and holding up the queue, kids just walking in helping themselves, had one kid playing football inside just banging the ball against the wall.... and as for the level of cleaning there was none.... Food all over the floor, chips just squashed on the floor and tables covered in rubbish. It was the worst place I have ever eaten. I would not recommend anyone eating here. Made me feel sick. DONT GO THERE AND I WOULD NEVER GO BACK!

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Sam Whitford . 2024-03-30

MORE AT Google

first and last time going here worst burger king or even takeaway place ive ever been to super slow serving time 2/3 of the self service systems had no paper and the one that did work didn't print anything on the receipt. while waiting for my order 4 other people complained about wrong orders or missing items... then we got our order and we were missing a burger too most regretful £30 ive spent should have gone to domino's at least i know that will be disappointing when i order it

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Cheeve Team . 2024-03-29

MORE AT Google

i usually don’t swear but what the f### was this , cold food wrong order. food all over the floor and ended up with a meal worth 6 pound then i spent a tenner on. Surprised this place still runs

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Tom D . 2024-03-28

MORE AT TripAdvisor

Waiting 30 mins for a cold burger.

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Anon Anon . 2024-03-15

MORE AT Google

C'mon, it's BK. Can't fancy it up. It's clean and the burgers are decent. First visit in about 10 years.

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Paul B . 2024-03-11

MORE AT Google

The most stale and flavourless whopper I had ever 🥲

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Martina Biquard . 2024-03-01

MORE AT Google

Food took 20min in a near empty restaurant, and was cold despite it being more expensive than other fast food restaurants nearby.

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Sonny Bartlett . 2024-02-21

MORE AT Google

Super quick and fresh tasting food!

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Zachariah Coates . 2024-02-16

MORE AT Google

Staff very friendly however that’s where it ends. Burger was cold. Chips were over salted which is fine I can deal with that. The toilets however were something else. The smell of urine was over baring, the sanitary bin over flowing to the point of sanitary products spilling out. False nail sat on the toilet seat when I entered the cubicle.Pubic hair all over the floor and stains that I can’t explain down the walls, door and floor. No toilet roll and to be honest I would never go again. Because if the staff that are preparing the food are using those same facilities - it’s a no from me. Honestly after working in hospitality for 25 years……..unacceptable. Waiting for my many visits to my clean toilet tomorrow

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GrandTour763700 . 2024-02-07

MORE AT TripAdvisor

my cheeseburger tasted similar to hungry jacks cheeseburger in aus 🙀🙀🙀

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bu ding 布丁布丁布丁 98 . 2024-01-31

MORE AT Google

Literally me after eating my double cheeseburger:

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Ekul . 2024-01-30

MORE AT Google

Friendly, helpful staff. Food tasted fresh.

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GJ B . 2024-01-25

MORE AT Google

Such a good atmosphere and attentive service, will deffo return !

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Amber Clapp . 2024-01-24

MORE AT Google

Chips scattered around the floor. Many squashed. Tables filthy. Nobody cleaning up. Food ready in under a minute which is scary... toilets a disgrace, urine soaked floor and toilet rim. All in all very medieval if you are into re-enacting squalor.

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Colonel Guff . 2024-01-06

MORE AT Google

Chips scattered around the floor. Many squashed. Tables filthy. Nobody cleaning up. Food ready in under a minute which is scary... toilets a disgrace, urine soaked floor and toilet rim. All in all very medieval if you are into re-enacting squalor.

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Colonel Guff . 2024-01-06

MORE AT TripAdvisor

I come here at least once a week with my family and it never seems to disappoint. absolutely incredible service with lovely staff who are always polite and friendly. The service was quick, food was amazing, restaurant was clean (thanks to staff members going round cleaning tables) Overall, I would recommend this restaurant as it is a great experience

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molly wallace . 2023-12-21

MORE AT Google

Friendly staff, and good quality food

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Ashley Hopper . 2023-12-19

MORE AT Google

We come here a few times now, as we prefer the bugers here to mc Donald's, so not faulting the food at all. But just wanted to say that the toilets are absolutely disgusting the smell leads out to the restaurant,it's very off putting, also I see alot of school kids just loitering and not buying anything and alot of them are vaping inside the premises this is NOT ACCEPTABLE.

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0705kelliecollins . 2023-12-18

MORE AT TripAdvisor

Over the years, the service in this outlet has gone further and further downhill. The restaurant, despite a recent refit, still looks tired. As you enter, there is a near to always now abundance of people waiting for their order to make its way over the counter and a trays waiting to be filled to complete orders. 20+ minutes wait from point of order and still haven't received my order. It really takes the fast out of fast food. I've seen faster delivery at a table service restaurant which has been much busier. I thought today, some time since the above earlier post, I'd give BK another chance. Wish I hadn't bothered. I gave up after a while. Theself-servicee didn't work. The single front of house staff member was overwhelmed, fending off orders and complaints. It's not fast food. it's not even slow food its No Food. Don't even bother. I've forwarded my comment to the BK customer service team, I expect no response or a response in the same manner of my dining experience.

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Anthony Spiers . 2023-12-15

MORE AT Google

Situated in the approachable place near to town centre and food is good for foodies.

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VISWATH SATHEESH . 2023-12-03

MORE AT Google

Food great service vert very slow

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Charles Exell . 2023-11-29

MORE AT Google

Great vegan meal, the only down side was no ice and the drinks were warm. Store was clean and tidy.

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Laura Eggleton . 2023-11-28

MORE AT Google

Burger King in Truro is my normal place to visit on a Friday evening after work. Still quite a slow ish service (03/11/2023), and some of the bins did need emptying. Also noticed some rubbish, where the Drinks machine's were.

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Tom G Goodman . 2023-11-04

MORE AT Google

Can’t ever correct their mistakes!!!!!!! Absolutely terrible!!!!!! Wrong order again! Can’t send out any other drivers so refund which takes days!!! Thats if I even get one! Gone down hill!!

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Hannah W . 2023-10-30

MORE AT TripAdvisor

It's a burger king 🤌u get good burgers👌👍just wish the tables were cleaner

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Tj Milk . 2023-10-30

MORE AT Google

Just your usual Burger King. Staff were friendly and food came out quickly. Burger tasted nice although it was comical how different it looked from the marketing material.

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Michael Maurer . 2023-10-29

MORE AT Google

Great tasting Whopper and fries.. friendly, helpful staff. Restaurant needs to be cleaner.

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Wayne Trevail . 2023-10-20

MORE AT Google

much nicer places in town for the same price, if not cheaper

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Chris Smith . 2023-10-07

MORE AT Google

Without doubt the worst fast food restaurant I have ever been in. Dirty floors, dirty tables and left over food lying around. Took 25mins to get my order and they forgot to give me my drinks cup. Staff attitude was appalling.

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Nick Gear . 2023-09-26

MORE AT Google

Food: the food was the best and the chips were better than McDonald’s Service: it took a couple minutes for the food to arrive but they are very friendly Atmosphere: I saw a bug attached to a piece of cheese. Edit: don’t worry I loved the colors of the walls and the lighting felt nostalgic

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r . 2023-09-17

MORE AT Google

Good service. Friendly staff. Toilets are still poor.

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Frederick Pascoe . 2023-09-10

MORE AT Google

Better than Mcdonalds. They get the order right most of the time and tastes better too.

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Tonk Boi . 2023-09-06

MORE AT Google

Not a clean and welcoming feel.

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Stephen . 2023-08-30

MORE AT Google

One of the last Burger King’s in Cornwall… I don’t know what the complaints are about - every time I have eaten here, busy or not, food has always been good (for Burger King), staff are friendly, orders are correct, restaurant is clean, etc.

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Lauren Porter . 2023-08-29

MORE AT Google

Food was cold, service was rubbish,because you order by machine and a person just shouts your number and shoves your food at you...even had to get your own drink from a machine.Restuarant was filthy

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Kelly Brooks . 2023-08-18

MORE AT Google

Atmosphere was disgusting. Sat with an autistic child whilst the pretentious manager started screaming and shouting at other staff. Disgusting behaviour. Total control freak. Comments like get back and stand over there! What a control freak. Huffing and puffing behaviour. Terrible experience. No thanks won't be back

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Liz Seeger . 2023-08-16

MORE AT Google

Wir wollten als Familie im Burger King Truro Essen gehen. Als wir zum Fenster hereinschauten wussten wir dass wir uns ein anderes Restaurant suchen müssen. Auf allen Tischen waren gebrauchte Verpackungen und die Tische waren schmutzig. Die Mitarbeiter standen nur herum und haben miteinander geredet. Niemand hat die Tische abgeräumt und sauber gemacht. Dieses Restaurant ist nicht zu empfehlen.

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Bernd Koch . 2023-08-15

MORE AT Google

Very nice, enjoyed the food and the staff were helpful. 😀

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Kathleen Ould . 2023-08-14

MORE AT Google

whopper meal, way better than anything frm Maccys, well apart frm the coffee that is ☕👍

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Paul Eden . 2023-08-11

MORE AT Google

Genuinely the filthiest restaurant I've been in to, bins overflowing, floor looks like it's never been mopped and most tables had old food and trays left on them. One person was left on FOH to serve loads of people while others were stood in the middle talking, no wonder the restaurant looks like a tip if you're leaving one person out front.

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Kirsten Myers . 2023-08-10

MORE AT Google

Service was terrible surly staff place was filthy even the rats were leaving Quality of food was poor coffee tasted burn. Had cheese Burger cheese was thicker then the burger Not many chips someone must have eaten them.

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Ellen Hobbs . 2023-08-08

MORE AT Google

Loved that the drinks were refillable!

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zoe Ford . 2023-08-07

MORE AT Google

It was OK, I was very surprised at the the amount of food I received for the price that I paid. It was very reasonable.

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Tony Smith . 2023-08-03

MORE AT Google

Better burgers than McDonald's (I know hate me🙄) if you have a blue light card you can use it here too awesome 😎..

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simon thomas . 2023-08-02

MORE AT Google

The place in Truro was a mess as were the cold burgers..its really gone down hill.

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joanne house . 2023-07-29

MORE AT Google

Terrible place. The staff locked the door 35 minutes before closing time with only a couple of people already seated and eating. I could understand placing a restriction on seated eating time but not food to take-away. I would not try to return.

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Simon Probert . 2023-07-27

MORE AT Google

Food Is Always Good And Enjoyable Atmosphere. But seeing its obviously had a recent update and refit you would think the place would be kept tidy on a day to day basis.. The place looks like a bomb has gone off , food and packaging all over the place (floors and tables), bins over flowing ? It's such a let down and not the first time. (Someone needs to be deligating a cleaning duties) !

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Jon Pickhaver . 2023-07-21

MORE AT Google

The staff are very rude and got our order completely wrong and this really got on my nerves and didn’t care of what anything you said to them, the place was very untidy with left over meals still all on the table and the food wasn’t cheap either.

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Gracie Witton . 2023-07-18

MORE AT Google

Very little staff, ignored at till had to use machine to order. No Coke zero, tables nit cleaned. Not impressed. Not staff fault, obviously owner trying to cut back on staff costs.

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Chris Mac . 2023-07-16

MORE AT Google

Ordered food tonight and we only recieved quarter a box of large chips x3, burgers were squashed so contacted the store and not once got an apology, not got told about getting replacements. The manager on at the time didnt have a clue how to serve an ideal customer service. Not ordering from here again

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Nathan Tilley . 2023-07-08

MORE AT Google

Only Burger King I know that doesn’t open early for breakfast….it’s a city for gods sake, dirty and full of skanks

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lee stimpson . 2023-07-08

MORE AT Google

Its burger king. The burgers always ok. The chips suck as always. What more can i say

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X2 E . 2023-06-25

MORE AT Google

I went here and placed a small order that took about 15 to 20 minutes the whole place was really dirty the guy Behind the Counter was chewing gum and the young girl was not wearing a hair net the manager of this place should be incredibly embarrassed and sought this place out

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ReuvenGM6 . 2023-06-23

MORE AT Google

Worst customer service I ever experienced. Got all the home and was giving out the meals my chicken nugget meal was missing I went back and asked them to replace all the food as it was now cold, he took it behind where got serve the food and said all the food was there and 3 workers witnessed it. This was from a manger, I left with freezing cold cold that went to the bin and hungry children !

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Danielle Gunn . 2023-06-21

MORE AT Google

fast and fresh food friendly and efficient staff , nice environment:)

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tamzin sampson . 2023-06-12

MORE AT Google

It is what it is. Fast (ish) food, better than macdonalds, worse than hub box. Priced in between both so it's still pretty good value.

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Carl Funnell . 2023-06-11

MORE AT Google

Great speedy service, clean tables, food was much better than McDonald's and better priced.

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John Paine . 2023-06-10

MORE AT Google

Food is what you expect from Burger King, staff were friendly but the restaurant was really dirty, tables needed cleaning, rubbish on the floor and the floor was filthy.

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Carmin . 2023-06-02

MORE AT Google

Great food, kind staff and good atmosphere. The tables weren't too dirty/greasy and the experience was what you would expect from a fast food restraunt. Overall, good visit.

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James C . 2023-06-02

MORE AT Google

Burger king in Truro right in the city centre. Touch screens work well and plenty of them. Food quickly prepared. Nice friendly staff. Always looks nice and clean. Plenty of indoor seating or if having a take out, plenty of seating across the road. Food good but still tepid warm as with any Burger King. Never seems hot food for some reason. Would definitely recommend not that many in Cornwall, but probably the best of the bunch 👍

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Google Guide UK . 2023-05-25

MORE AT Google

Last time I came in was very dirty in restaurant, chips on floor dirty tables. Today no different, pretty bloody grim, won't be back

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Helen Griffiths . 2023-05-19

MORE AT Google

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