Subway in Cornwall, Isles of Scilly

Normally no complaints about this place but I went for lunch today with my family and there was a queue out the door, they left one staff member to deal with it while two other members of staff were stood in the back laughing, my partner got so bored of waiting that she took out kids to McDonalds and still got back before I was served and when I finally got my food it was cold after being toasted. Extremely disappointed

Shocking service, no idea about hygiene/ cross contamination or customer service, the management need to intervene because this store of subway is a disgrace.

Absolutely useless lady at the till, the back log of sandwiches had built up as she was so slow in getting orders out meant I was given the wrong sandwich - I ordered a wrap, I ended up with a sandwich - I hope the person who did get my wrap enjoyed it

Just been served by Lisa wasn’t the nicest person pretty rude didn’t really wanna be there shouted at my nan for what she wanted in it but she hadn’t even asked won’t be rushing to come back to this store

Wrong coffee, soggy sandwiches, And I had to cue to get a pot of chicken as it’s not on the app. So all in all a pretty poor experience

Horrible attitude of the 2 women working in there. Ruined my family lunch.

Super little outlet. Very spacious and spotless.

Good parking, food & service not always great

The staff are more interested in completing orders for collection or delivery than serving customers in the store

Moody sod who works here, all the time tries to scam us out of frefil cups and is always amusing us of stuff we're not gonna do. Sod.

Very clean. And friendly staff 👍

I loved my subway. I also got one for my wife who is a highly sensitive celiac and tried her very 1st ever subway in her life from here, and the way it was made was brilliant how the lad made it with no contamination and so safely. So bloody impressed. Thank you.

The service was quick and efficient, very the food was tasty. The facilities were clean and tidy, but quite cool/fresh on a wet muggy day. The air conditioning was on which didn't help but otherwise lovely.

Great 👍 luv this 4.99 deal but bring back old menu 🙏 please

Accidentally ordered lunch on the app to this store, instead of the store in central Truro. Tried phoning around 30 times from 2 different phones over 40 minutes, and every time the line was busy. Could not cancel the order before it was made and received no refund.

There was Mice Droppings and mouse bait trap box in the main subway cafe, which was not great to see when you have just brought a meal deal, I did alert the staff to make them aware and they didnt seem to bothered but one member of the team did take a brush to tidy it up, but its not great to see in the cafe.

Called in around 2pm, no queues, super clean environment and polite staff. Sub as amazing as ever.

Fast and efficient, a little dirty but it was very busy so not easy for staff to wipe down tables whilst stacked with customers. Sandwich was good which is all I wanted really

Freindly and good food easy parking the car.

First time in this subways and nice and friendly staff always good food in subways

We were told half hour wait as a big order had come in on just eat and there were orders to b prepared for pick up

Very nice food but a little bit expensive for a meal deal. The next time we will order only the roll, which is really good and big, if you order the foot long.

Yet to have a good experience here. One example: was waved away 20 mins before closing, but most recently I had an employee poke my steak/cheese melt into the packaging!! Gobsmacked. The woman was obviously new and inexperienced, not one of the other three employees stopped her or apologised for the state of my sandwich and it’s packaging. They were fully aware of my anger, did nothing to put this right. My advice steer clear of this subway.

The best sandwiches in town and the best sandwich artist, Mike.

Ordered off the app and when I collected some of the items were missing. Had to go back to collect missing crisps and drinks.

Disappointing...Came in at 1:05pm. Had to leave after a 20 min wait due to me having only half hour lunch break and hadnt had anything to eat all day as it was. staff not acting quickly enough to serve customer's.

We enjoyed the sandwiches not much moor to add.

Seeming I buy from here often and spend time up here I find it very annoying when a certain employee tells me I can’t use the toilet without paying for something. I don’t see this to be a rule or an issue and in fact find it quite offensive. I spend enough of my money in here weekly. So the thought of me using a loo whilst on site seems to be fair. Seeming I’m disabled and need access to a toilet and they are the only one nearby. I will be contacting the manager and operations manager and won’t be paying for anything until it’s resolved

Standard subway experience. Quick service. Pretty clean. Plenty of parking.

I think you guys should give alfie a raise he was such a nice and handsome fellow he told me he put special sauce in the sub for me it did ressemble the colour and texture of mayonnaise it was a nice salty sandwhich i do love some extra salt 🤪🤪 next time i see im gonna get his glizzy and put it in my sandwich for a extra a mayo sucking session 😍😍😋 love, from alfies boyfriend

Friendly staff and gets my order right

Only people in there . Lady served us asked for sandwiches to be cut . Not happy that i took my sandwich back to have it cut . Sandwich was not good cold steak and not enough steak on sandwich really poor . Then asked for a fork to eat sandwich and fork was thrown across counter not good service maybe just an off day

Not much queueing and friendly service

Very clean, great service, nice selection of food 👍

My second visit here in a week probably shows that l like this place. Very good presentation, excellent sandwiches and friendly staff. So much nicer than a supermarket sandwich. Dropped in again this week as l moved further away - still excellent food and staff

Very nice fresh food, nice staff, very clean and I will definitely go back

Just had a good experience. Salad was fresh, subway excellent and same for service.

We very handy for a quick snack enjoyed our meals we will go back

Subway is what it is, unenthusiastic staff but a pleasant enough sandwich.

they use so many chemicals to help over preserve the food types you might as well be licking asbestos

I ordered a delivery from this subway tonight (Sunday 2nd January 2022) at around 9:25 pm and while i did not realise it was just before they closed which i am sorry for :), they did not disappoint! I ordered a chicken and bacon footlong with additional sub stack, 4 cookies, a packet of tangy cheese doritos, a tuna melt bite, and a pepsi max cherry. When i received my order i was missing the sub stack, tuna melt, and tangy cheese doritos i instead got 2 packets of different crisps, an additional oreo cupcake, and a six inch tuna sub instead along with the rest of my order earlier stated, as well as a lovely note from the staff which is shown in pictures!! Lovely meal, lovely staff, lovely delivery, lovely service, and quick delivery :) will be buying here again!

Good service, friendly staff ,, good food 👍

Very slow service. No paper in the toilet. 😕

Great location loads of parking and the food is excellent

Good customer service. Staff friendly

It's much like every other subway

Not just mush, quick service... Can't complain 😊

Sandwich was very good, but the coffee is horrible.

Always good and staff very efficient 👍

Very pleased with the service and staff

If you like subway don't look away. Nice, clean and fast service. What else do you need?

Love subway but the staff weren't interested or helpful and even though we were the only customers, all the tables were filthy

Friendly and polite staff, good food, clean and well stocked shop.

Good service as usual, never had a bad sub,

Just average food, good service

Really clean place and good customer service as well.

Customer service wasn't the best

Staff friendly, food hot, clean appearance in store.

Fresh and friendly. Great vegan options too.

Quick service and easy to order. A little in tidy in the restaurant area, but with all the Covid labels and arrows most places look a bit shabby at the moment.

Straight forward, clean with friendly staff

Plenty of parking in the city centre, quick service, good location.

Always get what you ask for any size and drinks are delicious.

We had the new light bite, it was really lovely and flavourful, ham, cheese, spinach, tomato in a small roll. Yum

Order ahead and food is waiting for you on arrival. Used this many times. Staff here are faultless and friendly. Well done SUBWAY.

Great service and always happy to help you out.

Hot food. Polite staff and plenty of parking.

Covid safe with good food and ease of ordering

Five star very helpful and friendly.

Rude staff, sloppy service, drink had no flavouring - rubbish

Having contraced food poisoning after my visit to Threemilestone subway i will definitely never visit again. Finally after 3 times trying to report this the manager finally contacted me to say I could have a refund. The intial offer on my first attemt at reporting this offered me a free sandwich. When you've had food poisoning the last thing you want is another chance of that happening again. The regional manager only replied via email and told me that no way could i have got it from Threemilestone subway and tried to say i could if had it 2 weeks earlier. We know that it normally occurs 5 to 6 hours after ingesting the to reach the stomach. He says that for him the case is closed. But I've had 12 days of being exceptionally tired nausea and upset stomach on top on the initial being sick. The other thing is that it was the 'meatless meatballs' I had eaten. I hate to think how long these had been hanging around being kept warm. As i know i can eat my veggie food next day without any worries of food poisoning.

A regular customer at this store but today’s service was poor. Disappointed will not come here at this time of day again.

Subway ....and not total muppets behind the counter .lovley people.

Very good service friendly staff good food

Great customer service thank you

The sub was okay, staff were gloves but NO MASK, also think there are to many options for people's to "umm and ahh" about

Good food easy to pick up through ordering on the app avoids waiting.

Friendly and helpful service, generous portions . . . and very tasty!

Friendly staff. Clean and tidy. Good food

Went for a sandwich, bought a sandwich, ate a sandwich. Yum.

Much much better than two years ago, happy staff, plenty of fillings given, clean and speedy. One particular staff member I didn't catch his name but made a great laugh out of a sandwich 😁

Popped into this subway for a quick coffee before a job interview. My initial thoughts were that it was a reasonable size. Service was not fast but then not to slow. My coffee was not that hot but at the time wasn't to bothered as mind was elsewhere. Was a little bit put off by state of tables and mess on the floor. It didn't look as though it had been cleaned or swept for a while. There was enough staff to cope with this. If not for that I would have given four stars.

My 11 year old son loves Subway. Never disappoints him!

Very first subway for me it was ok

Brilliant service but girl was dippy fit but dippy

Abominable service, slow, disorganised and incompetent. How difficult should it really be to put a few ingredients in a bread roll!!

As fast food places go subway is probably one of the best. You can see what goes into your baguette and they have a large range of items to choose from. For under a fiver you can fill up on good food. Also have a wide selection of hot and cold drinks. Occasionally you may have to wait.

It's ok if you need to fill a gap quickly

Efficient and prompt. Always disappointed that you have to pay more for a salad, but that is a subway thing.

Food was good but service pretty poor

Great place to stop in and grab a healthier fast food snack for my son

Standard subway food can't complain. But.. The staff were all young, ignorant and very poor customer service skills, they just looked bored!! Clean restaurant

Very helpful, also knowledgeable about ingredients containing nuts

Love subway great place to go for a great foot long sandwich

We are a bit addicted to the vegan sub and popped in to grab one. The subway was so clean and the guy who served us was lovely and informative and he made the perfect sandwich! It’s usually spilling over and messy but his was just perfect! The vegan sub is great but we usually have to also deal with ignorant service and messy restaurants but this one was neither of those. Let this guy train your other staff because he’s doing everything right.

Food was fine, grumpy bloke behind the til needs to find a different job, take a break pal

Stroppy man behind till messed up my order. He needs to take a chill pill.

Clean tables fresh food happy kids

Friendly, fast service. However the salad I asked for was all placed at one end of my sub and therefore had to re-arrange it when I left the shop.

Food was okay, seating area a little untidy due to lack of staff, also when I ordered my sub I was told they had run out of pepperoni and red onion.