Based on 914 opinions finded in 2 websites
Based on 914 opinions finded in 2 websites
Nº 3236 in 3395 in Cornwall, Isles of Scilly
Nº 101 of 109 Fast food in Cornwall, Isles of Scilly
CUSTOMERS TALK ABOUT DISHES WITH..coffeeOpinions
The place was very busy but was very clean, all tables and seating in good order, counter staff very polite, but hey it is Cornwall God's wonderful county
Alan Hopwood . 2024-08-27
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This is by far the quickest mcds I've been to, and believe me I've been to alot. I wasn't sure if my order had gone through properly on the app so I went to the counter to check and it was there ready. And it was a big order with special orders too. I was amazed, the branches in Yorkshire could take a leaf out of your book.
Shelley SC . 2024-08-25
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All good as usual. Great value. Friendly service and quick. Clean tables. Recommended.
pete culver . 2024-08-18
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Stopped off for a spot of brekkie. Lush McMuffins, they were Lit. Our fluffy pooch enjoyed the outside atmos, barking joyfully at a dog colleague across the other side of the car park. One very friendly wasp joined our party, which helped to make up the numbers. Buzzing!
Paul Newton . 2024-08-17
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No idea ref McDonald's...dont really like it BUT this local legend helped me retrieve my keys (along with a lovely young lady that brought out a magnet from tool station) after I decided to accidently throw them down the drain!! They were my campervan and house keys and I was 7hrs from home! Literally saved me from major problems and lots of cost. So if you need work doing locally, give him a call. Anyone with that sense of decency and kindness will definitely do a great job 😊 thank you Pete Cobble!
Lois Lane . 2024-08-15
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Tasty cheeseburger, arrived quickly.
Jane Dodd . 2024-08-13
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Great service. Very nice. But table wasn't really clean. A bit hectic. Busy. The devices constantly beeped loudly.
JH P . 2024-08-12
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We only used the drive thru, but the 2 staff we see were polite, the service was very quick and the food & drink were hot.
Gamo Mozza . 2024-08-07
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Slow and often incomplete orders.
Damian Boland . 2024-08-05
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Very very fast service which was great as we had a hungry toddler!!
Grace W . 2024-08-04
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Slow service through drive through wrong items had to go back in then still got it wrong appalling won’t be back any time soon
flarenut . 2024-07-27
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Not fast food....? Even have to wait,for a cheeseburger!!
Lesley King . 2024-07-23
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I'd like to give a massive thankyou to this McDonald's, after my car broke down they let me stay until it was fixed, I obviously bought my coffees and food but was nice to be able to have somewhere safe and dry whilst a waited for my car to be fixed, thanks guys
Kris Prince . 2024-07-23
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Service was painfully slow! Took about 20mins wait to receive our food which would have been too much even for a sit in restaurant let alone a fast food chain! Otherwise food was great and premises were clean and tidy.
Armend El . 2024-07-17
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Went to McDonald’s in Bodmin for the 1st time (we travelled from Kent) and we got exceptional service for Roselynn. She brought some colour sheets over for my little ones and was just so caring and polite. Her attention to detail to her job was outstanding. She was only cleaning duties and the premise were exceptionally clean.
Susan . 2024-07-15
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The ice cream machine is permanently knackered, so tough luck if you wanted a milkshake. There is more chance of Maddie Mccann scoring the winner for England in the World Cup final than them getting your order right The car park is populated by the Armenian deliveroo mafia on motorbikes and local Kevs .
Sloppy Sausage . 2024-07-14
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Only called for cold drinks, but the guy who served us wasn't helpful at all, and it felt like I was being rushed . I know it was drive-through, which is supposed to be speedy , but even when the manager came along, he was unhelpful also, and this was all due to the app not loading properly . Won't be using that mcdonalds drive thru in the future . Oh, and I would have been short-changed had I not checked .
Dee X . 2024-07-11
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Clean restaurant very friendly staff busy but plenty of seating. Food was perfect coffee and McDonald's breakfast just what was needed 😋
Daren Warburton . 2024-07-10
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As with all mcdonalds. Its overpriced and takes forever to cook. Just not worth it anymore.
Jeff Pullen . 2024-07-04
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One of the better McDonalds I have visited. Service was quick, the food was piping hot and staff were friendly.
Michael Brownsett . 2024-06-28
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I go to McDonalds for my daughter she is not very mobile for us to take her there makes her day and gets her out the only way she can go anywhere is when we take her out MC Donald's do not deliver to us
Hazel Bayley . 2024-06-22
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Absolutely brilliant service what made it easier was being able to go to your table and order your meal at the table and then it's brought to you which saves you queueing at the counter.
Dan Lowe . 2024-06-18
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I got frustrated because there was no signal in the store, so I had to walk outside to get my the pin code on my McDonald's app. The place was a bit busy but we didn't wait too long. The food was hot and the service was ok.
Shaun Banks . 2024-06-17
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It's McDonalds, you know what you're getting :)
Clive Rymer . 2024-06-16
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Worst McDonalds in Britain. Slowest service ever, staff couldn’t give a …. Have never had a good experience here - drive through or sit in. Better off buying your own food and recreating the recipe yourself - will arrive faster. Utterly useless, sack the whole staff and start again.
Ollie W . 2024-06-16
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I’m allowed to play with seatbelts
Jacob Mart . 2024-06-08
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COLD. The food was totally cold and the place wasn't busy. Uncomfortable seating, restaurant not designed for the mature person
kev1ski . 2024-06-03
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This is not a good McDonalds. Very busy & filthy dirty. Slow service and cold food.
Matt T . 2024-05-30
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Incorrect order food cold only ordered 1 portion fries and received 2. Just dreadful
Tony Noble . 2024-05-22
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Friendly staff , just don't think mc Donald's food is that great
Gill Homer . 2024-05-22
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Ordered 2 Big Mac and fries on delivery. When it arrived there was only 1 Big Mac in the bag with the chips. I rang the shop and the woman at the other end was extremely rude to me. Blaming the driver (who has nothing to do with the process other than delivering). Then she blamed me and told me that if i wanted the Mac i'd have to come and get it myself. Then she said i'd have to contact Uber Eats and pay for another delivery if i wouldn't come and fetch it. I explained i don't drive and she said well contact Uber for a refund and that's that. I think that the manager should give the staff a good talking to. Never ordering from them again
andy p . 2024-05-18
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Ideal place for coffee while the car is charging. Large EV charging station across the road.
John . 2024-05-14
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Good McDonald’s but very busy, quite long waiting time
John Baker . 2024-05-13
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Service is good but Never have milkshakes! Like EVER!
amy rogers . 2024-05-08
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Absolutely sick of coming here and the milkshake machine isn't working...well we all know it is but they to lazy to clean it at the end of the shift
John Aram . 2024-04-27
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They messed my order up. I ordered a chicken mayo and a wrap and only got a cold wrap. Don’t recommend!
Xenx . 2024-04-25
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Burger was different from what I ordered fries were great but they changed my drink and put water in it and it wasn’t meant to have water
Gui Rawling . 2024-04-21
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There was a customer at the collection desk being very rude and impatient. At least 3 employees interacted with her and were all extremely polite and gracious, and redid her food and coffee with big smiles despite her snapping at them. Really nice staff here, props to them for keeping their cool.
• Hattie • . 2024-04-13
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Super polite staff especially younger ones I dealt with - busy spot but clean and tidy - excellent food delivered quickly.
David M Bath . 2024-04-10
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First time ever in a macdonalds. Have to say the young gent serving me did not belittle me because I could not use the order screen...
Sandra “Pebbles” Beaches . 2024-04-09
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Food is just standard McDonald's food, I think however it is becoming the norm to park up at McDonald's now to wait for food, it seems the same at most of the chain.
G-Man . 2024-03-31
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Super quick, hot food and friendly staff. Can’t ask for more.
Chris Saunders . 2024-03-30
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They always miss foods off my order
peter howden . 2024-03-27
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The service was awful. We spend 25 minutes waiting for our food and we were told to wait at the bay. As a vegetarian there is only two items on the menu that I can actually eat.
Charlotte Standing . 2024-03-27
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Absolutely awful experience. Appreciate that it was a busy time but nowhere to sit, mess everywhere. Staff shouting order numbers creating a stressful atmosphere. Very chaotic. Will not be going back there!
Neil T . 2024-03-25
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Very busy but the order was quick and complete
Tracey Barnett . 2024-03-23
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Waiting in que 3 minutes and 3 other cars that turned up got service. So a total of 10 minites before geting my order close.
Alexander Philo . 2024-03-23
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Placed an order on the app for click and serve. After waiting 20 minutes our food had not arrived. So we went through the drive through to chase it up, to which we were given said food. Upon parking up, we looked in the bag. I had ordered 3 Chicken selects, but only had 2 in the box. I also ordered the new Galaxy McFlurry but had been given a different one. Overall, wish I didn’t bother
Lucy Roffe . 2024-03-16
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Lovely customer service every time
M L . 2024-03-16
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How can they get such a simple order wrong .. cheese burger no sauce .. they get the no sauce correct,but for some reason they think onion is a sauce.. retards ..
Tony Scott . 2024-03-16
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Orders are never correct, restaurant is always filthy , food is never hot and always weirdly wet , the price is extortion for the mess they provide , I tried to order it on the McDonald’s app once to see if it would be any different but it took over 2 hours to arrive then I was refused a refund when it was stone cold , had items missing from our order and they’d left tomatoes on the food despite me being allergic and requesting them to be removed , atleest in the restaurant they cared enough to not add them. Would never recommend to anyone
Bridgie B . 2024-03-12
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Didn’t know if they had pizzas and asked the man on the phone told me to F off and hung up
Louie . 2024-03-12
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Tried to order on McDonald’s App , it took over 2 hours to arrive , I called them half way and tried to cancel but they refused to cancel my order , then when it did come it was of course stone cold , weirdly wet , they’d left tomato in my burger which I’m allergic to , and they’d missed the two extra bits I ordered for my husband. When I went in to the store they didn’t add the tomatoes which was great but it looked like they’d just thrown everything else in the box and it was still unpleasant, some of the staff are lovely but overall I wouldn’t recommend this
Elle D . 2024-03-12
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Shocking service, and they forgot my 2 double cheese burgers despite it being really quiet inside as nobody was in there
Reddevil mufc . 2024-03-11
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Ordered food for given a different order staff were not helpful and instead were rude they gave me a different order and I can’t eat any of it an absolute joke
Bliss Crafts . 2024-03-02
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Absolutely appalling given the wrong order and they wouldn’t do anything about it even though we had a receipt the restaurant was filthy and the staff were rude and clearly didn’t care about the job at hand
BlissCP . 2024-03-02
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Great breakfast deal on a friday morning
Tabitha St afford . 2024-02-25
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Ordered kids happy meal didn't have any kids boxes and no toys , Ordered some sides also didn't have
Lian Hancock . 2024-02-13
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Sausage and egg mc muffins really nice
Colin Pinnells . 2024-02-12
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Rubbish as usual, fries cooked and left on the side until order is ready horrible as usual food was cold, go to Cornwall services much better and the food is nicer.
Trisha M . 2024-02-09
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Never get a delivery from here! If it turns up the order will be wrong , items missing and frozen cold , If you’re going in , do so at your own risk 😂 worst restaurant to ever coke to Bodmin! Sat on the phone trying to get through to the restaurant for 26 minutes to cancel an order I made over an hour ago and 45 mins before that when someone finally picked up she told me to cancel it on the app , which you can’t do , so she told me to complain and get a refund on the app , which you also can not do , my most recent order took 2 hours and 48 minutes to arrive , I ordered two items.
Leah Ambridge . 2024-02-08
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As you would expect from a mcdonald's chain. Staff were fast and friendly.
Anthony Warner . 2024-02-01
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Food never seems to be hot from here or your missing something. Just a maccys ds though pay for what you get
Jordan Smith . 2024-01-24
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Drive through - ordered a Fanta with no ice. "Do you want ice", "No". Guess what I got ice. 😏 NO SPECIAL BURGERS AVAILABLE!! NO MILKSHAKES OR McFLURRYS FOR WEEKS. NO DONUTS. FORGOT PART OF MY ORDER. Terrible service. I got told one morning, there are only 2 of us here. What is going on??????
Nicola Hollis . 2024-01-23
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Ordered food for delivery at 1.05 PM, it’s now 2.37 PM and I’m still waiting. Worst service ever. Only second time ordering delivery, the first time the food was cold
N3643QPandreas . 2024-01-23
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What's to say? We all know what these places are like and they're all the same. 1st impression... You can smell the place before you see it, the smell of fat hangs in the air around it. 2nd impression... No visible staff around. Our only contact with a human was to pass us our food. When you've been out for the evening, hungry on the way home then mc .Donald's has it's place although I would prefer a chipshop. Other than that, nutritionally , eat at home.
motor fire . 2024-01-18
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The Worst Mc D In The UK By Far! Staff do not care! always wrong items. 4 items and they managed to miss 2 off. Useless
rideongroup . 2024-01-18
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Absolute disgrace of a service. Incompetence at every level of staff. ALWAYS wrong orders, ALWAYS missing items, even replaced an order and the new order has missing items. sort your lives out. How can you function? when you can't even put 4 items in a bag correctly.
Jerome . 2024-01-18
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The Worst Mc D In The UK By Far! Items Wrong, Lengthily queues in drive thru, 30 mins for a latte! WHY - Park people with big orders and let people with small orders get there items quickly! - Fast Food is not a thing at mc d Bodmin. Hopefully all the staff are replaced by ameba who will undoubtedly make less mistakes and work a lot better.
Ed . 2024-01-18
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Slowest mcdonalds ever 10 mins to get 1 latte.
Aaron Bear . 2024-01-15
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I don’t remember the last time you got fries that was not soggy from here and nothing is ever right their always something missing The menu constantly has multiple missing items I mean how can you not have Big Mac sauce or quarter pounders or even the sauce for their special burger at the the time nor do they have any sweets products available other than the apple pie Milkshakes are never Available untill at least 3/4 in the afternoon every day no matter what this has to be by the worst McDonald’s their has ever been The manager should be ashamed of how poor this place is run
Tom Raven . 2024-01-15
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Ordered two sausage and egg McMuffins without egg and they didn’t add the sausage so I got 2 awful cheese sandwiches for almost £6! By the time I realised I was too far to go back, ruined my day 👎
L M . 2024-01-12
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Their mcflurry/milkshakes are constantly out of order! Useless, always have to travel further so kids can get one.
84ambero . 2024-01-07
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When ordering, always forgets the sauces. The mixer for the drinks is usually not correct and milkshake machine tends to be "broken"
Talfor Jones . 2024-01-06
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Ophelia was a true star, very helpful and knowledgeable.
Steve . 2023-12-31
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Ordered a simple easy choice via drive through in view of how busy they were, but we were kept waiting far longer than was reasonable. Had to park up and go in store to receive order, nice we had fresh warm fries but burgers were cold.
Chris M Robinson . 2023-12-23
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Take out. Really quick service. Ordered via the app. In the carpark then ready when I walked in to collect. Now a regular stop for me on my route to and from Cornwall while stopping to add some charge to the car.
Jon Eskdale . 2023-12-09
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Great food and clean premises But it was near lunch and was packed. I waited over 20 mins for my order
Andy Nisbet . 2023-12-05
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My sister went with her friend and then someone I know started to sweep under her table while they were both still eating. Messaged that person and told him and then he had ago at me
Lacey Mullis . 2023-12-04
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I was at McDonald's yesterday and as I was eating someone came and swept underneath my table as I was eating. I thought it was very un hygienic. As dirt was getting swept up
Taya Jeal . 2023-12-04
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It's a stand mc donalds. 50 50 if you get the right food
Dave Oakey . 2023-12-02
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Where do I begin? Bodmin McDonalds is by far the worst I have ever experienced and after nearly two years of poor service, I felt compelled to leave this review. Today, I simply had enough of the total lack of care for customers and poor delivery of your product. Let me start by saying that McDonalds is synonymous with fast food, at a fair price with efficient and polite customer service. That is until you arrive at Bodmin McDonalds drive thru. I usually pass through the drive thru every morning at around 7.30am. Often I am one of the only vehicles there and I order a large cappucino every morning, sometimes twice a day if I fancy one for the way home. When you approach the ordering screen, I instantly know I am about to get asked "Have you ordered on the app today?" - NO, I haven't ordered on the app because its useless and no faster than just going through the drive thru or in store because you cannot lodge yourself as ready to collect until you arrive in the vicinity so the app is useless and pointless unless it adds speed to the experience, which it does not. Secondly, being one of the only cars in the drive thru at that time, the speed at which I get served is abysmal, sometimes 3-4 minutes. It's as though your staff aren't "expecting" there to be customers and therefore aren't in any form of hurry to deliver good customer service for a simple order - a Large Cappucino. Then when you arrive at the payments window, invariably, there is no one there. No doubt in the kitchen having a chat despite having just taken the order. It's not as though there are queue of cars being served ahead of me so there's no excuse to be waiting at the payments window beyond 10-20 seconds. Having then paid and creeping towards the collections window, quite often there is no one there and it can take anywhere between 1-4 minutes to retrieve the coffee - again, considering the restaurant or drive thru are not busy at this time, there seems little excuse. Don't get me wrong, some of the staff are good and they do offer good and polite customer service but there are others who can barely speak, as though they are not even humans! Some refer to me as "mate", NO, I am not your mate, I am a paying customer and I have no idea who you are. It's just terrible customer service on the most part. But more worrying, i now wish to inform you of today's experience. I approach the ordering booth at a similar time to always. there is one car at the payments window and no other cars, therefore, one might assume a smooth and simple transaction but it was far from that. After being sat there for 4 minutes, I am yet to be served so I beep my horn. An aggressive female barks "I'll be with you in a moment" OK, fair enough, so I wait a little longer. In the second lane approaches another vehicle and gets served instantly. Getting angrier, I beep my horn again to be told by the same female "I'm on my own". A second vehicle arrives in the second lane and gets served instantly, then a third! I beep again, the same female barks "What is your problem, I told you I was on my own". I say "You are clearly not on your own as three other cars have ordered in the second lane whilst I sit here for what should be a simple order of a Large Cappucino".....getting argumentative, the female says "It's no my problem". I tell her to forget it, I don't want my order and I will NEVER come back again. To conclude, I suspect coffee sales are one of your most frequent and profitable sales. It is easy to press a button on a machine, charge £1.99 for something that costs you 20 pence. A Large Cappucino is only ever 3/4 full to the brim anyway so it's not really a "Large" and the Bodmin McDonalds is painfully slow whatever the scenario. If there are more than 3 cars waiting, lookout, you know you're in for a 20 minute wait because the staff just don't care and they do not subscribe to the Mcdonalds model which works so well in many other stores. There is a Starbucks being built directly opposite so guess what, I'll just go there once its open. Bodmin Mcdonalds - you are awful.
Richard Yeo . 2023-11-29
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Got our food to realise they gave us the wrong burgers, wouldn’t give us money back for the difference and were nothing but rude and didn’t seem to understand what the issue was.
Cathy S . 2023-11-26
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Queued up at the drive thru and watched 3 cars pass through in the second queue with no response to me. I even shouted into the speaker system so they knew I was there, only to be greeted with “I’ll be with you in a minute”. I ended up just driving through without ordering. I told the cashier as I was passing through that I was just sat there with no one greeting me on the speaker and watched 3 other cars pass through in the other queue but he just looked though me and didn’t say anything. I’m feeling like a proper Karen writing this review but it’s honestly the most shocking service I’ve ever had anywhere.
Nathan Svensson . 2023-11-26
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Update: still terrible. For the love of God, just adjust your coffee machines because I'm so tired of getting half filled Hot McCafe drink instead of filling my damn cup up. We always wait forever for our order at this McDonald's. Last week we waited 23 minutes from when I placed my order on the app and got in the line at the drive thru until I got my order. And it's hit or miss if they get your order correct or not. The food itself was decent and hot, which it should be after waiting so long. I always check my bag before I drive off from the window, because if something is missing, you will wait another 20-30 mins for them to fix it.
Linda Fiol . 2023-11-25
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Today's food was super fresh and hot. Keep it going guys 🔥
Cornish flower (Cornishflower) . 2023-11-21
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Small, lots of kids on a Monday afternoon. Toilets clean. Has a drive through
Mike and Moira Babb . 2023-11-20
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Decent food always, polite and well spoken staff, some of them!
Benjamin Moody . 2023-11-13
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McDonald's has sunk soooo low in expectations now. All branches serve the same dire looking food. Large drinks only filled to regular fills. No fast food just annoyingly slow food. Forgot my fries and scolded me with the coffee. Yep it's a hot drink but only supposed to be served at 80+ Deg not straight boiling water.
Gareth Ford . 2023-11-12
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Very busy food not hot staff over worked stressed
Emmsie Purple . 2023-11-08
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Love the breakfast But the music was soooo LOUD ...
pat b . 2023-11-05
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Service was fast and food was hot. At the time I was there your staff were cleaning the restaurant and I was impressed.
Tim Sleep . 2023-11-04
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Service a little slow but staff polite and food still good and was later in the evening.
emma Marriott . 2023-10-27
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Has to be THE SLOWEST McDonald's in the Western World. Even in a Sunday when the place is empty getting a standard order of cheeseburger and fries takes OVER 10 MINUTES
Mark 'NCW' Graham . 2023-10-22
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Arrived at busy lunch period but staff does well through the drive through
Peter Broome . 2023-10-18
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Rude manager. Inexperienced employees; with no knowledge about what they are doing or about MC Donald’s . Worst customer service.
Prathap Devapaul . 2023-10-15
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It's a fast food takeaway, the food comes out fast, it's not healthy, but it tastes good. It's reasonably priced as well. Kids obviously love it and would eat here all the time if they could.
Baybans Benzir . 2023-10-14
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The staff we good and food was hot just out of the fryers
ian1989 . 2023-10-11
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It's a mcdonalds you get what you expect
neal abbott . 2023-10-10
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So much negativity with this place, staff are in 2 minds of there own all the time!!!!
Jack Randle . 2023-10-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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66 Opinions
my grandma, mum, sister and i came here for lunch. i wasn’t very hungry so just wanted carrot sticks and a mcflurry but it didn’t have it so i wanted a fruit bag didn’t have it then i wanted pineapple
coffeemy grandma, mum, sister and i came here for lunch. i wasn’t very hungry so just wanted carrot sticks and a mcflurry but it didn’t have it so i wanted a fruit bag didn’t have it then i wanted pineapple
coffee48 Opinions
Food is what you would expect from this chain but what a horrid setting. Awful building poorly maintained what a terrible welcome to Cornwall for all our visitors
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coffee79 Opinions
This place needs somebody from corporate to come by and check how it’s being run. Absolute chaos and dreadful customer service. Basil Fawlty would run the place better.
coffeeThis place needs somebody from corporate to come by and check how it’s being run. Absolute chaos and dreadful customer service. Basil Fawlty would run the place better.
coffee11 Opinions
It’s a shame as the ice cream was nice but omg beware the older woman serving with dark hair and glasses is so rude. I have never experienced such bad customer service in all my life. If looks could
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coffee533 Opinions
Cold coffee. Cakes hard and although advertised as served with cream, when asked they said we had to pay. When asking which cake was which as there were no tags on them, the woman behind counter huffe
coffeeCold coffee. Cakes hard and although advertised as served with cream, when asked they said we had to pay. When asking which cake was which as there were no tags on them, the woman behind counter huffe
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