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Delivery
Pickup
Outdoor
390 Opinions in 2 websites
Delivered the completely wrong food and when I called up to complain I was very nice about it and in return got very rude service, they did however send another batch off food out but unfortunately I found a hair in that one too. Would not recommend very unpleasant experience. Very disappointed and sad.
387 Opinions in 2 websites
The fish was stale, completely stewed and had gone yellow and dry at the edges. It was obvious the food had been sat in dirty oil and certainly not made fresh to order. The chips were like eating leather so chucked the majority of the meal in the bin. Absolutely awful and only tried here after the first choice venue was shut. Would not recommend at all.
381 Opinions in 1 websites
Had a nice portion of fish n chips and numerous pints of ice cold lager in the garden. As with all seaside towns, the food was over priced, but can’t complain on what it was like. Beer was better though! Definitely recommend for a pint and food On a sunny day
380 Opinions in 1 websites
Horrible, freezing cold shed of a venue. Asked for one of the completely empty booths and was told they were for 4 only. Given no choice of table. Fries were cold, in fairness these were removed from the bill. Customer service was poor. Food average. The business has not improved since the rationalisation.
304 Opinions in 2 websites
Wowww!! Truly the best ever macchiato I have EVER had !! Big thanks to Johnathan from Lima, the barista; he REALLY knows how to make the coffee strong and full of flavour And big thanks to Kadi the manager, her warm smile and welcome brightens up the coldest day I will come back here, again and again ! Thank you Rod
284 Opinions in 2 websites
We visited on a Friday evening for food before seeing a show at the empire, the atmosphere was great and the staff were extremely friendly! We had 4 meals and all the food was red hot, delicious and very good portion sizes , my husband left his glasses on the table that evening, I rang back and they confirmed they were there and with us being a 3hr drive away, they offered to post them out to us! Absolutely amazing service, I would not hesitate to return next time we are in Sunderland
261 Opinions in 1 websites
Well what can I say I have been visiting this lovely place for many years , my friend and myself called about 4 30ish today had lovely food and drink my friend went to pay then we put our coats on and as we were walking through the door one of the young girls rushed over to us shouting to us ' Have you paid have you paid '. as you can imagine we were shocked everyone was looking at us it was so upsetting we are pensioners my friend said ' of course we have paid ' so we went back inside to show the receipt still people looking at us the young lady said ' Oh there was a mix up I'm sorry '. But this should never have happened in the first place !!! I have always recommended this place to many people over the years to be treated like this is unacceptable!!!