Based on 380 opinions finded in 1 websites
Based on 380 opinions finded in 1 websites
Opinions
Horrible, freezing cold shed of a venue. Asked for one of the completely empty booths and was told they were for 4 only. Given no choice of table. Fries were cold, in fairness these were removed from the bill. Customer service was poor. Food average. The business has not improved since the rationalisation.
Iain L . 2024-02-07
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I’m a regular (or was) Byron visitor but it seems the food has gone downhill. Two of the burgers we ordered medium were totally well done and more like pub food burgers than a decent Honest or Byron burger. The chicken burger was very small and again, poor quality. Shame as quality burgers was what differentiated them from the more standard burger joints. Also seemed short staffed and hard to get hold of a waiter. Will think twice about going back.
Explorer25874331694 . 2023-12-16
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The food cannot be faulted even for vegetarians (the Haloumi Burger), and was very good and tasty. My friends had meat and they were also rather delighted. Service was quick and pleasant. The restaurant itself is big, modern and is actually great for conversation as the music isn't loud. What was a real let down was a male staff member (non-bearded) who held water glasses by the top end, the part your lips touch. That is unhygienic and he should have known better, its just plain common sense. Thats why I give it a 3.
Andrea R . 2023-10-14
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Went for a pre theatre burger as you know exactly what to expect. This visit was just what we wanted and delivered to expectations.
Stevetarn2014 . 2023-10-10
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Immer wieder gern kommen wir auf einen Burger hierher. Ein unkompliziertes Restaurant mit sehr gutem Preis-Leistungs-Verhältnis. Wenn man dem Touristen-Gewusel entgehen und doch nicht allzu weit weg vom Zentrum essen will: Covent Garden oder der Leicester Square sind nur einige Gehminuten entfernt.
Rema52 . 2023-08-21
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Popped in for something to eat before visiting the Shaftesbury Theatre for my husbands birthday. Seated quickly and given menus but nothing was said. We waited ages for someone to eventually come over (it wasn’t busy as there were 3 male staff talking in front of the pass for ages). I wondered if I was meant to go up somewhere to order as we hadn’t been before and it was taking a super long time. When a lady finally came over, she took our order… she wasn’t rude but no smile, no chat… nothing. Very transactional - no interaction. My husband was wearing a birthday badge so an opportunity to at least say ‘happy birthday’ but nothing! When the food came it was really tasty and very hot. Finished - paid the bill and left. My expectations are now managed if we ever visit again… doesn’t appear like they are going for any level of service, more in… eat…, and out.
kellybM7548LJ . 2023-07-25
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My family and I were served by Sarah, who was second to none in her customer service. She seated us immediately and recommended the new Ruben burger to us (which we ordered) and quickly got us our drinks. She came over at least 5 times while we were eating, topping up our drinks and asking of we were enjoying the food. We have eaten at Byron's Central St Giles on numerous occasions and have always found the food to be excellent, but the level of care we received from Sarah prompted this review...she is truly a diamond in the service industry of London!
emmaH2042EE . 2023-06-12
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Great location, Burger was excellent and Tater Tots are a great alternative to Fries. Service was ok but clear the waitress was stretched and took a long time to pay. Overall very good
travelforjoy44 . 2023-05-17
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Delicious vegan burger, fabulous customer service and the loo were exceptionally clean too!! Lovely lunch 👍👍
debbiepV2557AA . 2023-05-13
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Nice place with lots of space and super friendly personal. Took a cheeseburger and it was very fresh and vegetable-y. Onions rings are donuts-big and the fried chicken is slightly spicy and very good.
Antoine M . 2023-05-12
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We are tourist from Hong Kong, few years before i came here, and i came back for Oreo Shake!! Shake is my favourite for sure!! Staff is good, service is good, food is good, everythings good😊
Resort50457080770 . 2023-05-07
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Really good vegetarian halloumi burger ! And beyond beef options ! Delicious sides as well (vegetarian)
smo96 . 2023-05-06
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I love Byron Burger I was gutted when the one close to me closed visited this one recently and it was good the service was good and the food was well cooked. For London the price was good and if you like a good burger its a winner
R3466DYryanw . 2023-05-05
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It was a quiet nice and quick lunch. The burgers and the side dishes were delicious. There was not a long wait for anything. Our waitress, Sarah was really nice and friendly and casual, had few nice recommendations which we weren't dissaponted to take.
HazerA3 . 2023-04-21
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Quick and efficient service funny guy, very good waiter. Very nice food. Very socially awar and didn't j trrrupt unnecessarily
noush2018 . 2023-04-19
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This was a return visit, and while the food and service were decent, they were only average at best. Burgers are OK but not exceptional - not what I would have expected from a specialty burger joint. Service was good and reasonably attentive. One minor...
step12dude . 2023-03-12
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Toujours de bons burgers depuis 2014 mais un peu déçu par la nouvelle carte. Par contre top de proposer des...
691bastienm . 2022-10-27
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Ich verstehe die Kommentare nicht. Das Restaurant ist wirklich eine Zumutung. Total dreckig ... das Essen ist nicht richtig durch...
Anuettka . 2020-02-08
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Hamburgarna var perfekta, all mat smakade mkt bra och var perfekt tillagad. Det som drar ner betyget är den höga...
388kristinaj . 2019-09-28
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Now I've been to a lot of burger restaurants in London and I have to admit that this has been my absolute favourite experience this far! It's fresh, it's juicy and it tastes great! I had the double bacon and cheese. I'll tell you what it didn't dissapoint! It was absolutely amazing. Well done to sufficient staff and excellent food!This is the kind of place you want to find yourself it's simple easy and my word is it it good!Loved it and will be going back to Central St Giles frequently as I'm working in the area.Amazingly good! Keep it up!
Ajl_lon . 2019-09-05
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Charo is the best waitress of the city! So kindly. To buena gente compadre. Te lo dice un cordobés!!
Quino P . 2018-03-17
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Ristorante tipico londinese dove preparano ottimi hamburger con ingredienti freschi. Servizio veloce e gentile.
Panti2011 . 2013-11-01
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Visited this place last week with some of the guys from work.... and genuinely these are the best burgers that I have ever had. Whilst its a bit on the pricey side.... about £20 per person for burger, fries and large bottled lager.... the burgers are great! Friendly service also.... such a great place and cant wait to go back!Just to confirm that this is the place in the St Giles area between Holborn and Tottenham Court Road.
Paul K . 2012-11-19
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I love their channel. Nothing to say about the quality of the food it was great. I would have given it a 5 if the service wasn't too gruff.