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Outdoor
The best restaurants in United Kingdom serving Fast food food
7.189 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
163 Opinions in 2 websites
I ordered 5 pc fried chicken and he gave me whatever leftover food he had left. Straight up a scam.
155 Opinions in 1 websites
I’ve reviewed this particular McDonald’s location a few times, and the quality has fluctuated over-time. The last time I reviewed this location, it was rather pleasant and so was the food. However, I am afraid to say that it has gone severely down-hill again. I had visited just last week, and as soon as I walked in I noticed a larger-bodies woman, who appeared to be the manager, or one of them, was standing there looking rather uninterested and she didn’t really give the place a welcoming vibe. When went to the self-order screen again, I pressed “Eat-In” and there was no option given for table service, despite there being table tents next to the machines, and I seen some guy walk up to the counter with one of the tents, chatted with staff, and went and sat upstairs - I assume because the machine didn’t give him the option, he asked them to bring the order to his table and told them the number on the tent. This is such an inconvenience. When the food was received after a rather long wait, I found the fries to be shockingly cold and soggy - they were so flexible you could shake them and they’d do a little dance! They were like mini pieces of spaghetti. Not to mention the burger, which had an unpleasant aftertaste that was not typical to McDonald’s, and the burger was also very cold and the bun seemed to be slightly more soggier than usual, and the meat was more chewier. Not to mention they forgot the two Apple Pies I ordered, so that meant another trip down the stairs to the front counter. They seem to have a habit for forgetting things, or getting things wrong. I didn’t return the food, as I couldn’t be bothered with another trip down the stairs and back, and I just put up with it as I felt it useless to complain at the time. But, it was very subpar and I could have made a Rustler’s microwave burger and fries to go at home and had a more pleasant experience There is also this member of cleaning staff who primarily operates upstairs and cleans there, and he is of foreign origin and it can be a bit hard to understand him at times, but I once heard him shouting pretty loudly at a customer for something, which seemed to take the customer by surprise. He also can get rather close to you while you are eating, often getting right up in your face almost to clean under your table, which many other cleaning staff simply wait until the table is vacant as to not get too close and make customers uncomfortable. I believe the place was ran pretty well a couple of years ago, when the manager was a foreign gentleman but he was very nice and seemed to perhaps care and display more passion towards his role and customers, even personally bringing out orders and keeping something in the store that someone I knew had forget to pick up when they left. It seems that the new management is perhaps more disinterested in the quality of the food and the customer satisfaction, which is a disappointment. I also find that the staff don’t seem bothered at all to kick out the many young and older teenagers that seem to be using the place as a social hangout without purchasing any food, and I’ve found this to make me feel uncomfortable as many of them can be robust and rowdy, often shouting and I’ve heard profanity, too. I’ve also seen empty vape packages on the toilet floors. I feel this should be addressed as McDonald’s is supposed to be a peaceful, family-friendly establishment, but the presence of these people loitering can disturb that and cause some people, including myself, to feel uncomfortable, and potentially unsafe. There is no type of security staff present at the premises to deal with any incident like this, whether due to loitering or perhaps more serious incidents. The place is a no-go at night, anyways, as I was in there once later at night and there was this drunk individual harassing and annoying a group of women eating, and the toilets had urine all over the floor. So, as of now, the place has been very disappointing again, as sometimes it can be excellent, and other times it can be terrible. I think I’ll give this McDonald’s a miss for a while, and the chain as a whole, as there have been numerous locations I’ve visited all across Britain where the quality has severely diminished. Disappointed again, McDonald’s Inverness High Street. Hopefully one day, it can redeem itself. Avoid at all costs.
138 Opinions in 2 websites
What can I say this is the first time in my life appaled by a subway. I think the name was Stephens the server came across rude, lazy and dumb. The taste of my sub was also disgusting, bread was rock solid. The salad was gritty probably didn't get washed. Avoid this Subway at all cost.....
137 Opinions in 1 websites
Asked to order at the counter. No interest from the grumpy overseas bloke serving me. The price appeared and it seemed stupidly cheap so I asked if it included the drink. It didn't so I asked for tea. It still seemed cheap, but as I rarely go to fast food outlets I used my card, went to a seat and found just chips, but no chicken! I went back to ask it to he altered. No chance!! First he tried to charge me for the meal desk again, then offered it as chicken only which would still make my purchase over £12 for an £8 something deal. I didn't buy and dumped the chips at the counter. I dare say taking this further will get me nowhere. Avoid, unless starving kr go to a chipshop or cafe in Praed St
129 Opinions in 1 websites
We had a feast and kids pizza deal. Food was decent but mine was luke warm. Missing items for the feast, should have fries and muffin, didnt get these. This wasnt the worse thing about this takeaway; the manner of staff and customer service is extremely poor. They rang me as I forgot to tell them what pizza I ordered, i thought he said the childrens meal but he meant the feast deal so i told them the wrong order. I rang back to check as I thought I might have misheard and said if it was too late not to worry, but I got condescending, sexist and rude comments. 'You should have told me right the first time!' My husband went in to collect, and they said 'your wife needs to get the order right' 'she needs to listen'. As I said, I thought I had misheard and don't appreciate these sexist comments. Multiple bad reviews are justified, don't give people like this business.