Mcdonald's Restaurants in Wigan

Food ordered at 8:09am. Came burnt. Had to pick a layer of crap off before I could attempt to eat it. Even then, it was rubbish. If the food is that poor at the start of the day, I can only imagine how bad it will be later on. Avoid.

Not the best Macdonalds we have visited. Cleanliness could have been improved. Rubbish littered outside the entrance. A bit disappointed.

I have no problem with going to this restaurant, for a quick cup of coffee or something for lunch. If you have young children they have high chairs and some colouring sheets and crayons. If you struggle with stairs, they have a disabled toilet downstairs.

I recently bought a box of chicken nuggets from McDonald's, and I can't believe what I found! I was excited to enjoy my meal when I spotted a fly nestled right in the nuggets. I was horrified! I mean, how can a place like McDonald's let something so disgusting happen? This is completely unacceptable. I expect better hygiene and quality control from a fast-food giant. I won't be returning anytime soon, and I definitely won't be recommending this location to anyone. It was such a disappointing experience! I DIDNT EVEN GET A REFUND

all good apart from missing the apple pie

didn't give us the dips I ordered

Brought drinks but wasn’t given the food

good missing and chips cold only one drink instead of 2

Great delivery, very friendly!

quick delivery, very friendly driver 😀⭐⭐⭐⭐⭐⭐

Delivery time changed after submission. Didn't really matter as I was at home anyway but was a fairly long wait of about and hour

Cold and didn’t bring chips or drink

waiting 2 hours for delivery, when it arrived food was cold and soggy

Item was missing and half of my drink was in the bag where it’s just been skimmed int car.

never ever brings the dips.... ITS SO ANNOYING. Wouldn't mind but I ordered 4 dips specifically and they didn't turn up. Not that I should be surprised, they never ever send them. Also sent the wrong flavoured milkshakes. So annoying.

Good cold, no sauces included AGAIN.

Time was delayed more and more and order was wrong.

Ok but no dips which is very frustrating

Missing items again! How hard is it to read. Incompetent idiots!

They missed off a whole meal from a 3 meal order.

Missing items again! Come on, just have a second checker to make sure there are no missing items! It’s so frustrating when you order and don’t receive things

No food delivered I was given a bag with drinks in along with someone else’s drinks from another order

No extra lettuce or cheese on bigmac.

Id like to request a refund for this meal the drinks did not come nore did the fish finger happy meal and was absolutely freezing

All food didmt come just 2 tropicanas

I orderd 3 meals only one drink came and food was cold

Waited & waited...the wait time just kept going up. Food came over an our and a half after ordering, until it eventually came...cold. Asking for a full refund of the whole order as the meal was wasted & decided to go out to eat instead.

Shocking. Drink missing, fruit bags missing, ketchup missing, book missing, straws missing. Now no option to bring me all the missing items. Get in touch.

Delivery was brilliant food missing and drink

Very disappointing visit today. Nuggets were cold, chips were stale and cold, disgusting and barely edible. They missed part of my order. Went back to get missing item and it was thrown in a random bag without the monopoly stickers. Place was dirty, crumbs all over tables and sauces and sticky fingerprints all over the seats, lock on the toilet door was broken. Used to love visiting when I worked in town, but it's gone seriously downhill to the point I wouldn't bother going back

Missing fries and large coke. Everything else was stone cold

Today spot on, everything I ordered nice & hot and on time,

no napkins, no straw, no sauces ( as requested AND PAID FOR on the order) yes the food is correct but it's the only thing that is!

We ordered food for delivery and the idiot staff "forgot" to include the fries. So they take money for a product that they refuse to provide. In other words, STEALING. They NEVER get delivery orders right. The staff are simply NOT CAPABLE of following simple instructions. Most of them probably can't even read. Avoid this place like the plague.

Missing over half of the things we ordered and it was stone cold and yet again no straws !!!!!!!

cold.food and missing ingredients on all the burgers. awful will noymt

The staff at the restaurant left out a latte, that we paid extra for with one of the meals. The staff are simply not capable of getting an right. They get something wrong EVERY-SINGLE-TIME.

Totally pointless ordering from here, they just send you random stuff!!!

No dips were in the order despite ordering them, food was cold and items were missing from my order. Not a good experience

I have been received incorrectly order

Delivery was perfect but my order has been messed up, i ordered 9 chicken selects and recieved 20 nuggets

No sauces hard chicken cold food melted icecream waste of money

No sauces and no drink for my son. Son does not eat without ketchup. Wasted meal whilst in hospital.

No straw which is fine but also bbq dip and toy from happy meal missing, not impressed.

Where's my food got drinks no food

2 stars because you guys always miss out on adding items such as desserts or dips.

mozzarella sticks were stale and there was no bacon on my bbq bacon chicken wrap

I asked for extras on my Big Mac but arrived without any. Terrible this restaurant here

The cheese burger which specifically said no meat patty, had a meat patty on it and the whole burger was squashed. The medium and the large fries were smaller than a small fries. Not a problem with Just Eat. The driver was prompt and friendly.

Food was awful. Stone cold, drink flat and the wrong items included. Really disappointing

Quick delivery. Burger wasn’t right asked for extra onion and cheese but came with no onions or gherkins

paid for two three dips and didn't get any

Order came missing multiple items, not satisfied at all but the portion of the order they did deliver arrived early

Cold chips and no Straws (ordered 1 coke and 1 milkshake).

Please check the order before you send it out. Very frustrating when items ordered and paid for are missing

milkshake available, food hot, dips included and order correct. can't ask for more than that!

Items missing and food was stone cold :(

Food cold and missing items. How hard is it to read and double check!?

I was hassled by a fellow customer this morning in Wigan Town centre McDonalds. The staff just stood there looking, said and did nothing. I walked out in disgust.

My order was cold as he come on a electric bike

I got food but it was not there food I ordered I got some one food

Food never turned up do not order!

Chips weren’t cooked properly and the food was late.

The food as extremely cold and there for I could not eat it because I have functional dyspepsia so I have to put the food in the bin

Only had a Mcflurry but was excellent

Missing item from my order. Ordered the McCrispy meal - missing the McCrispy burger.

you sent out the wrong order. I don't know what you sent but it's wrong

rude delivery driver had spilt all the drinks over all the food

I ordered breakfast and the app said that my order had been delivered but it had not been delivered. I sad here for an hour waiting for it for it to say delivered in the app but no food arrived.

food was delivered on time. but as he passed the drinks the bag was wet and ripped dropping the drinks on my carpet

brilliant, food was so warm, very kind man

didn't get my stawberry milk shake

On time, food piping hot & so was my latte.

I ordered 3 pancakes and syrup with sausahe for my 3 grandchildren as a treat before back to school next week. Delivered without syrup and obviously they refused to eat it. Treat was totally ruined and i would like my money back. Thanks

not delivered at all yet again seems to be issues at morris street mcdonalds in wigan i will not be using just eat ever again or that resteraunt just not good enough

Delivered the wrong food and was cold when it came

got a medium walk shake payed for large says so on the bag aswell no straws and no ketchup even though 4 was ordered with 20 chicken nuggets, disappointing.

Got big mac meal large fies were cold took back got fresh fries for myself and sister burger only look warm second fries cold as well left them but ate look warm burger too busy getting delivery orders out when it's suppose to be a restaurant

Really nicely made food although a young man i overheard being extremely rude, i asked the young lady at the till for his name as she said it was nayly or naylor i forget, but other than that i recommend this place.

Missing a Coke and paper straws.

2 hash browns missing and bag opened

Food cold, missing items, chips were half full!

I ordered on the app with my three children we walked over to pick it up and I checked in when I arrived. I explained to a crew member my number wasn’t showing on My app and they said it’s ok it is ready for you. A polite crew member, a young girl served me. she passed me the milkshakes which were melted, I mentioned it and she said would you like me to do you fresh ones to which I replied yes please and thank you! To which an absolute disgusting ignorant and rude manager stood at the fry machine slagging me off to a shift manager. I stood and listened whilst I waited for our milkshakes then asked a member of staff who the assistant manager on this shift was, his reply was me!! No introduction just arrogant. I told him how disgusted I was listening to him saying they shouldn’t have to replace my drinks because I couldn’t be bothered turning up on time!! One I did turn up on time and two when did managers train to be so arrogant ignorant and rude. He refused to give me his name told me he doesn’t have to and he doesn’t care about social media. I told him I was disgusted not just that I trained as a floor manager at McDonald’s when I was 18 and we would never be allowed to speak or even dream of speaking to customers like he did. I told him the crew member who served me had more respect and knowledge in customer service than he did as a manager which was disgusting! Never ever again will I go to that store.

Delivery driver was great polite and on time, food was missing chips 2 unhappy children again will not be ordering again from McDonald’s every order there is something missing.

Never received the food but money was taken

shocking food was cold and wrong order !

This was not enjoyable,They forgot my nuggets,my chips were cold.Burgers where like eating rubber and apple pie was like chewy.Wouldnt get again.Diabolical.

Once again wrong items delivered and cold ordered a diet coke got a fruit shoot and ordered a classic coke got a bottle of water unhappy and definitely will not be ordering again!!!!!

food was cold items was missing from order happens regularly, very unhappy with our order

We had to order again due to a different order being delivered the first time round & on the second order items were still missing. Very unhappy with these orders.

I wish your delivery people could read the stat nav better they never come straight to the house.

The food was acceptable to an extent but it was squashed as if somebody sat on it and the food was quite cold.However the delivery driver was very polite which made the experience better.

the driver called me to inform me they was here for delivery I realised i accidentally ordered it to a hotel I stayed at last night. offered to pay extra and he brought right to me

No nuggets in my happy meal, no sauces or milk as requested

Food arrived colder than my drink

My order was missing a water a cheese burger & 2 BBQ sauces.

Absolutely shocking can never get anything right! Pay for thing what don’t even come absolute rip off I’m am furious

Half of the order was missing! How hard is it to read an order and get it right!!

Food was cold, chips were that cold they were hard, wrong milkshake missing sauces and food, couldn’t eat the cold chicken

Forgot my cheesy garlic bread sides thing and charged me for them