McDonald's in Wigan

did not follow instructions to deliver to side door. food was good but stone cold. was not drinks as they were in separate bag.

Order was completely wrong and they forgot to add my chips

drink was spilled everywhere. next to nothing in cup.

Excellent team Platt Bridge 100%....well made, fresh and hot. Thankyou .

Milkshakes don’t have any strawberry in for some reason

He went somewhere else first my food was cold

i have multiple screenshots with timestamps. Originally told me my food would be here at 6:35 then arrived at 7:40. I placed my order at 5:30.

Missing half my order. This has happened the past 3 times I’ve ordered!

The food was amazing and the driver was very polite

Food was good here, hot and tasty. The staff was very courteous too.

I didn’t even receive me food I had to go down and they did notbing

Constantly making mistakes drive through staff rude and treated me and my partner with disrespect because there card machine didn't take payment off my card they made us give them the food back and is to give them my card why they took payment again. If they would of spoken without being rude they wouldn't be a problem... Poor customer service

Quick delivery and all food received hot

Missing items again, 3rd time now from this restaurant.

Absolute total joke,served totally cold food and then got banned for daring to complain,joke

I ordered a katsu wrap meal and got bbq and mayo wrap . was not happy

Hello, I received my food, but there are a few different things that I did not ask for,

the food was cold and delivery half a hour late

the meal and coffee was stone cold and the food nearly burnt.old

Regular order processing and delivery updates, friendly courier.

Food was stone cold and was missing items which was my children’s tea

Not the usual standard . My burger was cold , fried cold . Otherwise one burger fine and chicken fine

Usually use drive through , have been I side a few times. Nice atmosphere of kids, mums etc.Staff friendly.

Typical UK Mac Donald's. Good points toilets were cleaned

The drinks had spilled and leaking through the bag

my order didn't arrive and the driver gave me order away to someone else

Great experience, respectful drivers

No BBQ sauce what I paid for and chips was stale

100% will not remember sauces. Always cold chips. at least consistently unreliable

I didn't get it u give it to someone else?

This particular one is always clean, food is freshly preppared if possible and staff is friendly.

not one single dip....... should have had 8

ordered 3 sauces n they wernt in the bag

Ordered £23 worth of food and received 1 milkshake. Abysmal service

Place is always busy but food was fast and staff very pleasant.

Food was cold and was missing 1 medium coke and full happy meal

Yet again no dips Pretyy sure they cant read an order

order wrong no extra hash brown what I paid for

Food was hot and nicely made!! Well done McDonald’s and well done driver getting it to me!!

Proper useless, can never get an order right no matter how many times you order. Always has items missing, god knows who they're hiring.

the app said the driver was here and then it said it was delivered and i have not got my food

The order was an absolute joke . Half the order was missing. We had PAYED for extra sauces and not one was put in the bag . No straws and missing items

Didn’t bring my Tropicana or my nether suave

no food and so called it's here?

5 things missing from my order

im still waiting for this order. despite being classed as delivered it never was!! i was issued a 4 digit code to provide to the driver so I genuinely don't know how they've managed to deliver it and for it to go through on the system...it shows a serious flaw in the system being used. reported straight away and heard nothing back!! house on full cctv and even repurchased food in person from the branch ordered from...have receipt evidence of this. joke drivers can get away with this

lovely polite driver, shame the food is always cold on arrival from platt bridge McDonald's

food was stone cold when it arrived

I got given the wrong order. what is wrong with these drivers......

I ordered a hamburger happy meal for my son who does not like cheese. It had cheese on it when I had asked for one without. The quarter pounder patty was burnt to a crisp and was not the thickness of a normal quarter pounder. It looked like a Big Mac patty. I never complain so this is saying something!

100% platt bridge team - fresh hot well made . Thankyou

Wrong sauce in the bag. Custom order request not followed.

lots of updates and the delivery driver was efficient and caring. thank you

Fui a un viaje de negocios con mis trabajadores, los peores Mcdonalds que he visto en mi vida. Encontré múltiples pelos en mi comida y todo era grasiento. Me quejé y luego fui escupido por el trabajador y maldecido en múltiples ocasiones.

Not the delivery driver's fault, traffic was busy on the way to deliver my order.

Cold food and not very good for the money. Medium fries in a large fries box, burger looks like it was thrown into the packaging. Just a poor attempt.

didn't even receive our food, couldn't five it no stars

Took over an hour to be out for delivery. When out for delivery the driver stopped. When I contacted via the chat, the order was suddenly set to delivered. Haven't received order.

cold food sometimes missing items from the order

Great for grabbing a quick bite but the service is shocking at times, adding things to your order that you haven’t asked for. Chips as usually McDs standard. COLD!!

I asked for no eggs on my wrap and it came with them on it

Excellent quality, delivered hot. Courier polite and pleasant. 100% Platt Bridge team

Food sent INCORRECTLY. Ordered a quarter pincer without cheese, sent with cheese. 3 meals ordered , only two drinks received and not even the right drinks

This is the second occasion I have ordered ordered mc delivery and on both occasions there has been a few items missing unless

Most of the food was cold and the drinks were spilled in the Bag

foid delivered cold took well over an hour not delivering food that you've paid for worst mcdonalds I've ordered from I've order 5 times and never been right I will never order again

very good a kind and pleasant driver

Spoke to the driver as we had items missing: 2 drinks and 2 desserts but he'd only been given one bag with the hot food in it. Requested a refund for all the missing items.

I waited nearly 2 hours for my order to arrive and when it got here, there was an item missing

I went in the drive through for 10 minutes waiting for 2 cars to go through. Made 4 cars stay however 8 cars behind us got their food and got to go. However we was made to stay on the carpark for 30 minutes to recieve some food for 3 meals and 3 drinks. This is APPALLING

The food arrived and was not hot, it barely warm. There should be an area at McDonalds to store the food to keep it hot and should be delivered in insulated bags. Not nice eating barely warm food

I asked for a strawberry milkshake and you give me a coke

Absolutely stone cold less than 3 mins drive must of been sat in bag 20 mins waiting for driver just had give it dog even he left the chips

didn't get the free item i was enitled to and food was cold, to top it off my sauces were not in the bag so having to eat it cold and dry

only thing wrong once again McDonald's not put any dips in so not to happy about that,not the first time they have forgot it's a regular thing ,that's why only 4 stars nothing wrong with food.

missing items from the order after spending nearly 40 quid

I've ordered chicken nuggets for my son and also got them as free item, neither of them showed up...

Uber Delivery Driver Great Staff Sometimes

Service always terrible and girl on drive thru as an attitude. Order is always wrong too

Uber rats orders always has something missing. To the point uber will no longer refund my missing items. DO NOT UBER EATS FROM THIS LOCATION. YOU WILL BE ROBBED.

asked for no eggs all came with eggs

food was cold,wrong sauce and cup of tea was also cold,happy meal was fine but got a book and not the toy as I requested

Food was freezing and the driver when all the way to hindley first

Terrible, food wasn't great, poor portions, only one sauce per meal. Staff are incompetent and rude. Best off going Westhoughton.

Visited at 10:30am on a Sunday for breakfast. The food was nice and warm and you could tell it was fresh. It was nice and soft and not hard as if it had been reused. Really quick service through the drive through even though inside it looked busy and the car park was almost full. Drink had the right amount of ice in too, not too much so it was watery. Cannot fault them for anything, amazing service!

Hot food was cold and was missing my dips and double cheeseburger

No straws sent with milkshakes & no sauces sent that were ordered & paid for 😪

waited 1 hour 30 mins. food cold, drinks cold. inedible.

brilliant everytime! always warm at the least never cold and I order alot so can't say a bad word 💯 👌

my burger was burned and the chips were cold so was great of me order

ordered plain burger,no cheese. clearly says 'no cheese' on order + label. came with cheese on

Food wasn’t delivered even though it said it had been

Delivery time is ok but food is always cold which means the food was prepared in advance and just sat there waiting for however long for the next order to come through

delivery OK, but items were missing and wrong. basically, we got someone else's food and they got ours!

missing my chicken nuggets and also put cheese on my burgers which I asked not to..just shows they do not read properly

Food turned up stone cold had to put it in oven to warm up

the drinks were spilt and empty

ordered extra cheese, extra egg. it didnt come as ordered.

My order came completely wrong and no sauces came with ordering them, also no straw for the sprite! Disappointed

Consistent. Actually the staff were very helpful when the app messed up.