McDonald's in Wigan

Quick pick up experience and the food was OK

Great staff , great location, locally to golborne, off east lancs road. Thank you for your service

Got the 'Stormzy' meal about £8? Didnt even get the whole meal 😂 crap...

Got my order wrong, despite confirming it 3 times.

Good food. Fast service. Friendly staff.

The food just gets worse . I don't know why I bother

Awful service in drive through, fries boxes half empty, no dip given, wrap open not wrapped and spilling out in box. Just disgusting service.

Got served quickly enough, big mac was a bit of a mess, thrown together.

Very polite and careful delivery driver. No drinks spilt etc!. A+A+A+

Wasn't the quickest and got my order wrong

we thought after the the time before we would would would give McDonald's another chance but we we wrong,NEVER again. The chips were cold and ?? we would be be willing to pay extra for a plastic airtight dish to keep your food hot for travelling purposes. The burgers were just edible, everything I bought to cover the delivery charge. I will NEVER use McDonald's again

Food came late and was cold. Drinks were spilled all over the bag. Driver ran off when he saw them leaking.

Food was not hot and I didn’t receive a straw or the condiments I ordered

As maccies go, the chips are spot on and the burger was half decent as well 👍🏻

What have I done to upset you? Once again I order dips with my McNuggets and once again, NO DIPS! It’s terrible service!

yet again they forget to put sauces in, 20 dry chicken niggets, nice one

I asked for a triple cheeseburger and received a double cheeseburger and it was freezing!

Not very warm at all particularly the burger was cold considering we are not far away from McDonald’s.

Once again the sauces we ordered weren’t in the order.

Courier was quick and efficient.

Only had a toffee latte so can't really judge properly but seen as the latte wasn't very warm then god knows what the tucker would be like. Maccies has seriously gone down hill in the last 12 month

super speedy delivery, driver was so kind. everything's so hot! thank u sm <3

Respect to the driver who actually included sauce something the braindead workers can’t fathom

Missing half of the order and what we did receive was freezing cold! Second time same issues, won’t be ordering again.

The order apart from drink and ice cream was freezing the ice cream was part melted. This isn’t the first time and I’m extremely unhappy again! I want a refund

Best McDonald's in the area of Newton-le-Willows

Got a large coke instead of a large banana milkshake, the fries were undercooked and cold and the burger had onions and pickle in which I requested be left out

food was very cold hardy any fries in the happy meals im disgusted with the quality of the food it's gone straight in the bin

This is the worst McDonalds I have ever had the misfortune to give my custom to, if it wasn't the only place for miles with parking that you can get something resembling food, I'd pass. This place has a nasty habit of closing at night for "maintainance" then keep letting you order on the app or for delivery but when you can't get the food you paid for it's a YOU problem and good luck getting your money back if you paid on the app. The food is invariably cold, I have stood for 15 minutes watching my food just sitting under the lamp whilst the staff and management faff around and gossip, once, I was served a burger that had been sat there for 2 hours. The burger assemblers seem to find it impossible to centre the constituent parts so everything comes out like it's just been in a crash with sauce all over the bun. The only saving grace are the front of house staff who are busy as bees cleaning up after the local youth have trashed the place and dealing with customers mucked up orders.

No milkshake or nuggets and no sauces, why don’t you get your drivers to to carry sauces so iff they arnt there they’ve got them, might get them a tip

Excellent delivery and very quick too. Just missing one item from my order-A large portion of Fries. Otherwise good.

my double cheeseburger are wrong both of them

Absolutamente pésimo servicio. El pedido estaba completamente equivocado, y solo retiraron una parte del pedido, de modo que el resto del pedido estaba frío cuando finalmente fue reemplazado. Esto ha pasado muchas veces. El personal es inatento, inexacto y generalmente de mala actitud. Evita este lugar.

every time I pay for sauce and don't get it joke

Delivery was fine food was cold like cooking it in batches than dropping it again to re heat…

no chicken in my wrap only one slice off lettuce an one slice of bacon

Missing full meal off a small order

Went on 06/01/25, there were rats. Not just 1 or 2 but at least 6 from what I saw. Not only were there rats but they got my order wrong; there were pickles and onions on my burger (which I had asked to be removed), no extra cheese or bacon (which I paid extra for), and the Coke Zero was flat, lukewarm warm and had no ice.

No chips or treble cheese burger

Ordered a Big Mac meal with a plain burger I specifically said just the burger and the bun nothing else. They give me the burger with everything on it. This had happened multiple times Never coming back

Babys food half missing and fries that came freezing and soggy , my cheese burger looked luke it had been thrown at a wall stone cold battetrd n rock hard no cheese bites i want a full refund . This ismt the first time its all the time . You need t

Delivery driver very friendly and polite. The downside the meal was cold only live 5mins away

half my order didn't arrive. Safe to say it was a ruined meal in. Not the first time either.

Food was freezing and my cappuccino was the worse coffee I’ve ever had it was freezing never order from here again

was in the area recently and had a lovely meal however the girl who served me had the worst attitude. name something like annie or maybe anna. she had a face on the whole time and just spoke with a rude and ignorant inflection. honestly just ruined my experience. will not be returning anytime soon!

Food is never the problem, but the service is absolutely shocking. Was served by a girl called Anna not too long ago and oh my god she’s the most ignorant worker I’ve ever met, so rude and barely even spoke, just stood with a horrible look on her face, ruined my experience, will be looking for other McDonald’s.

Always missing items from this place, never get the right order

This was the best sausage n egg mcmuffin (double) and hash brown ever,not greasy,tasted amazing,nice one Stone Cross just off the east lancs

How hard can it be to make sure every item is in the bag ? Consistently this place fails to complete an order.

Rang about an Uber order got unprofessional service and a bad attitude.

Where do I start. The chips where cold and limp, burgers where squashed, and lukewarm at best - some where just outright flattened. My Garlic Mayo was forgotton so there was no hope for the chips. The only saving grace was the drinks and the lack of straws wasn’t ideal. Delivery was good though can’t complain about that.

Missing items from the order. Bag was sealed issue must have been encountered at the restaurant

Frappe ridiculous way to much ice that you carnt even drink it . Sort ya heads out thicko .

the driver drove around with the food for 15 minuts after we told him where to go on messages, we was even stood at the door for 10 minits, its literally on the main road with a door number and cant be missed also we didnt get any chips with one meal and everything was stone cold, fella said he cant do anything cz hes too busy

Delivery man very polite and friendly and good delivered on time and food stil hot thank you!

Nice and simple friendly driver

Ordered a hot chocolate and received a coffee that’s the only negative

It's ok, hit and miss in terms of service times. The caramel frappe is a constant "sorry it's off" every single time. Update, it's been two years and still, no caramel grape.

Never put sauce in n forgot my chip

Very polite and friendly driver.

Food was cold and gave us the wrong sauces

Perfect delivery and the food was stonecross maccies quality

The food is being prepared for last 25minutes and it’s getting cold because drinks are not ready this is shameful act

no straws with the drinks, not couriers fault poor from McDonald's

My apple pie and a latte coffee med didn't come plus the good was cold

Absolutely shocking , freezing n half my order missing again

no dips came with my order which I requested and all my drink was spilled in the bag ruining all my food

Complete wrong items. Spent £22 and recieved two milkshakes and a mcflurry.

Good McD's Food is hot and quickly served, staff very friendly and conscientious It's clean. Music slightly loud

Conseguí un taxi para recogerme a mí y a mi novia embarazada sus antojos cuando llegué a casa cobraron 26 libras se olvidaron de sus selecciones de pollo y la máquina de batidos no funcionaba lo que ella realmente estaba anhelando

did not receive dips with order

Was late to arrive and it was storm cold

Used the drive through. Marked down as they didn't have any Terry's Chocolate pies and I really want to try one. But they did have milkshakes!!

drink had spilt all over food & food was freezing

very friendly delivery driver. communicated really well. great service.

It's a McDonald's - no surprises.

only half of the chips in box more like a small portion burgers svrilled up cold chips missing dips food wasn't good and I not very happy one bit food presentation abysmally given half of chips missing dips missing and stone cold I want a refund Infact pls

my two apple pie have not arrived 😕

I travel round the country for work so have eaten in many McDonald’s and this has to be by far the worst I’ve had, firstly my drink came half empty because it was all in the bag, chips were like rubber and stale and the burger had more tomato sauce than all the supermarkets combined. Overall shocking

food was cold but everything was there

Disgraceful service, shocking on the phone. Order accepted yey not delivered. Called at 8:44 when it was due no Kate than 8:05, confirmed it was ready waiting on a driver. Delivery still not turned up yet has been marked delivered.

This is for just eat only not the courier. I think it’s daft how you can’t change the delivery address when the orders been confirmed there should be an option to change it and to stop messing the driver around only be able to change it once in one order.

burger was cold chips were fine

Order never arrived. Restuarant is 2 mins drive away from the delivery address. Shambolic!

This isn’t the first time I’ve ordered and I’ve not had my dip delivered with it.

Missing items and poor packing. We ordered 2 desserts, only one turned up. 2 sauces, None were added and no straw with the milkshake. Awful service

My food never arrived! Due to the driver not turning up to collect my food. The guy on the phone at Mcdonalds had great customer service, he was very helpful and friendly! It's not Mcdonald's fault! It's just ridiculous. I had a very upset child!

Order did not even arrive. I had a delivery code to give and order randomly became delivered?

Este es el McDonald’s más cercano al que vivo y desearía que no fuera porque estoy tan harto de pedir comida y darme cuenta cuando estoy en casa que se han olvidado de artículos que he pedido por culpa del personal perezoso, completo desperdicio de dinero y tiempo, además la calidad de la comida es mala, honestamente si puedes evitar este McDonald’s deberías, el estúpido personal descerebrado probablemente reciba más que yo por no hacer absolutamente nada

food arrived hot and in good time

Food was cold and uneatable :-(

Everything was cold and they forgot my sauce McDonald’s used to be so much better. My fries were brown and cold better then usual there usually white and cold

Visitado el miércoles 20 de noviembre por la noche, en general nuestras visitas aquí han sido razonablemente aceptables. En esta ocasión, sin embargo, nuestra visita fue terrible, comiendo ambiente sucio y desordenado con restos de comidas en las mesas y el suelo circundantes. Parece que necesita un buen vapor - limpio para que sea más higiénico y en consonancia con ser un lugar para comer. Las áreas de comedor han sido supervisadas en el pasado por una dama rubia que siempre mantuvo un buen ambiente alimenticio. Ordenado en - pantalla alrededor de las 7. 30 pm con servicio de mesa, unos 20 minutos después no hay señal de nuestra comida tan solicitada en el mostrador donde puede ser hasta con poca respuesta. Aprecio que el personal tiene su trabajo cortado en momentos ocupados, pero esto no era uno dado que la gente dentro, el personal parecía más decidido a conducir - a través de órdenes de recogida y teléfono para los que debe haber alrededor de 10 repartidores esperando alrededor del mostrador. Eventualmente recibí nuestro pedido que era cálido así que fui al mostrador y pedí que lo reemplazaran. Vamos Stonecross, pon este lugar de vuelta a lo que solía ser.

My biggest gripe is when we order sauce’s we never ever get them b

no cheese burger with the happy meal.

My order was late. I ordered four happy meals and 2 Big Mac meals and extra burgers with drinks and only 2 happy meals was delivered in one bag and the other bag had drinks in. We was missing two Happy meals two Big Mac meals, two big Mac meals and extra burgers. I don’t mind it being around 29 mins late but to have half of the order missing how is this possible? … Not happy at all I had four hungry children waiting and only two happy meals came now you can imagine the sadness this caused

never received food phoned McDonald's to be told they were not interested, speak to just eat , not even got my money back or food and now even says been delivered absolute theifs never again will I use this app or McDonald's very dissatisfied

The food was cold. A mc spicy was sent instead of a mc crispy. My chicken selects in the share box where burnt ro a crisp. All in all a waste of money. Very disappointed, come on staff you can do much better.

ORDERED AT 18.22PM. FOOD STILL NOT ARRIVED AT 19.38. CALLED RESTAURANT AS STILL SHOWING AS BEING PREPPED AT 19.45. APP THEN SHOWED FOOD AS BEING DELIVEREDAT 19.40!!!! NOT TRUE, FOOD NEVER ARRIVED AND WE HAVE CCTV AND RING FOOTAGE TO CONFIRM THIS.

I asked for large and like a kids meal.. shocking and cold .. least lad who delivered was great