Based on 6.590 opinions finded in 4 websites
Based on 6.590 opinions finded in 4 websites
Opinions
Ordered on the app they didn't receive it . Reordered at the window they missed two items of the order
Kevin Walker . 2024-10-27
MORE AT Google
Love going to this place cos it's quick service and the food is great
Dave Baylis . 2024-10-26
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Fantastic service V good food and atmosphere enjoyed myself
Dennis Rowe . 2024-10-24
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Good apart from kids not using the business on push bikes causing a hassle , and taking up seats and not Dining.
Paul Grosvenor (Groovy) . 2024-10-24
MORE AT Google
Standard McDonald's quick service
chris ath . 2024-10-20
MORE AT Google
After queuing for 10 minutes for my drive through order at Stonecross with a line of cars behind me, order was wrong.How can someone forget to put the burger in a kids happy meal?
Phil Confrey . 2024-10-19
MORE AT Google
Always friendly staff and good food
phill crook . 2024-10-19
MORE AT Google
Bad experience, forgot to put my nuggets in the bag at first and then had to go back and wait again for the nuggets and then i asked for a plain cheese burger and they left everything on it so that’s money wasted
Sienna Jones . 2024-10-15
MORE AT Google
The worst. Waited 40 minutes at the Drive Thru for food. Missing 2 fries. You may aswell spend a bit extra and go to a proper restaurant, you'll get served quicker!! What happened McDonalds? You used to be family friendly, fast food that was half edible. Now you've taken out all the kids play areas, the cost has increased and the quality has gone down. Poor effort,
Alun Tarr . 2024-10-15
MORE AT Google
Busy drive through but know wait freshly cooked food
Chris Atherton . 2024-10-13
MORE AT Google
Rubbish.... 25 mins inside to collect a burger after been invisible in 2nd lane on drive trough..
Marian S . 2024-10-09
MORE AT Google
Delivered the wrong order it wasn’t the drivers fault they labelled the order wrong at the restaurant and they wanted me to report but that doesn’t give me what I ordered to fix my hunger does it I’m a wheelchair user and I drive but it’s raining hard and to drive there I have to disassemble my chair in and out the car so I had to go and pick up my order so I’m far from happy as you can tell ☹️
Robert . 2024-10-09
MORE AT Just Eat
Never order again very was cold when we got our order not happy asked for refund
Miss . 2024-10-09
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Cold inedible tried warming it but didnt make much differrnce still not good
tony . 2024-10-08
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Why can’t you get a simple order correct mind boggles me
paul . 2024-10-07
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Too busy, too few staff, drive through a mess, toilets worse..Food cold when collected in store.
Colin McKenzie . 2024-10-06
MORE AT Google
Really rude girl who gave me my food tonight, no hi thank you goodbye or anything, just handed me my food then walked off, was going ask for some barbecue sauce but didn't get chance as she had already walked away, manners cost nothing
Stuart Willis . 2024-10-03
MORE AT Google
Every single time we order from this store there is always something missing, tonight was an emergency order and still got cold fries and missing items!! Even when we’ve asked them to check the order, still get it wrong
Adam . 2024-10-02
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Easy experience, order was accurate and delivery efficient.
MICHAEL . 2024-09-30
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No apple pie, (that i paid for)No sauce, No straws, no serviettes. that's poor.
Paul . 2024-09-30
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Absolutely shocking, no sauces, half the food missing no straws, the food that did arrive looked battered!!! WILL BE SPEAKING TO LANCE ABOUT THIS…
Brandon . 2024-09-29
MORE AT Just Eat
ordered a milkshake and sauce and not delivered
Kirsty . 2024-09-29
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Ordered at 13:10 and delivery was expected between 13:30
Katie . 2024-09-29
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Terrible. Food is awful. I thought all McDonald’s food tasted the same but evidently not. Always items missing and cold food.
Sheena Chadwick . 2024-09-28
MORE AT Google
Meal was cold, Big Mac missing from the double order. Disappointing for items to be missed on a small order.
Steve . 2024-09-27
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Ordered food on the app at 9pm. Drove in at 9.20pm to be told to park up. 20 mins later, food came out. It wasn't particularly busy so assuming they prioritise Uber eats etc. Not one of the best run restaurants
Carol . 2024-09-27
MORE AT Google
I ordered a breakfast roll and was missing the egg always nothing wrong overtime I visit will not be returning
Keiran Ince . 2024-09-27
MORE AT Google
no sauce or straws ruined the meal
Paul . 2024-09-27
MORE AT Just Eat
Food came absolutely freezing cold and a salsa sauce that I did not order was split all over my food. Chicken Big Mac box was open and lettuce everywhere too.
Sophie . 2024-09-26
MORE AT Just Eat
food arrived cold with missing fries and sauces went straight in bin rang them and manager sounded about 18 and didn't even care all he said was complain to just eats that's our policy what a joke
Shane . 2024-09-22
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Chips were cold, drink split everywhere, no sauces
Ruby . 2024-09-21
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Food missing from order, recorderd and paid for the missing items, only for the order to be cancelled.... Not by me!!
Rick . 2024-09-19
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burgers was cold and hard frieswas cold and ice cream was melted
scott . 2024-09-19
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Food was stone cold and uneatable. Absolutely disgusting and vile. Would like full refund considering none of the food was eaten. The food was that cold it was hard. Disgusting
Olivia . 2024-09-17
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Burgers looked liked they had been dropped and the chips were half empty and very cold
Dawn . 2024-09-15
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ordered 2 drinks, both came with no straws ???
ADRIAN . 2024-09-15
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food was shocking. chicken was dry and cold. The gravy was cold and small The chicken bites in BBQ sauce were dry and hardly any sauce. they put my order time back four times. I only live a few minutes away in a car ??? ridiculous rubbish that cost a fortune. 2.99 for a small gravy is an absolute rip off I am surprised they are still open.
Lindsay . 2024-09-14
MORE AT Just Eat
Forgotten one of the main orders and chips where only half full not sheets at all
Mark . 2024-09-14
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food was cold and items missing
Cal . 2024-09-13
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It said preparing order and driver at restaurant. But it kept pushing the time back constantly. I eventually rang the restaurant. And quite frankly, they weren’t much help. They told me to cancel and reorder why would you do that? And risk it happening again when I’ve got grandchildren waiting for their tea before they go to sports club. Terrible service.
Juliet . 2024-09-12
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Don't go Saturday afternoon... like youth club ... and mess everywhere
Rob Calcutt . 2024-09-11
MORE AT Google
The food was freezing and i was missing both drinks
Grace . 2024-09-08
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Really no point serving a mcFlurry 15 minutes before the main meal, then the mains with warm rubbery fries. A sad experience.
Richard Marron . 2024-09-08
MORE AT Google
Order incorrect didn't follow simple instruction
Amanda Meekin . 2024-09-07
MORE AT Google
2 burgers and 2 fries were freezing cold. Drinks were warm with no ice like they’d been sat on the side for hours. McFlurry was melted. All in all rubbish!!
Alice . 2024-09-07
MORE AT Just Eat
Managment are polite but lack managing who they have in work, long ques, staff hanging out of the serving hatch talking to friends, wrong orders, the list goes on. If they cant manage what staff they have in when its not as busy, im not surprised the cant when its hectic. Nothing fast about this place at all. The Worst Mcdonalds ive ever visited.
Mick Stoker . 2024-09-06
MORE AT Google
Forgot items from order in delivery, not surprising most McDonald’s do. Very irritating to them just get offered a refund and no replacement of food.
Emma . 2024-09-06
MORE AT Just Eat
Stone cold chips and wrong milkshake won’t be ordering again
Mark . 2024-09-03
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I am missing 2 double cheese burgers
Charlotte . 2024-09-02
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Comfortably, one of the worst McDonald's in the country. The staff are generally nice, but the management is terrible. Long queues, incorrect orders, unmanned tills. This place is very lucky it has no immediate competition.
Jake Irving . 2024-09-01
MORE AT Google
Very poor, no chips again. Staff (looked like) a manager not very good on the drive through window. Severely lacking customer service skills
Dave Riley . 2024-09-01
MORE AT Google
missing 2 Birthday Cake Donut agan
ann . 2024-08-31
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my order has not been delivered and it says delivered at 17.54 and i have been charged for it this is twice its happened to me im never ordering again
Diane . 2024-08-30
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where is it, not came at all saying delivered when it’s not
Jack . 2024-08-30
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when I order food like birthday donuts 🍩 and other food u send me a blueberry muffin wots tht all bout Ur not 2 mins in taking my money but when my orders are wrong it takes days to get a reply this will be the last tym I order I want Ll my refunds put back in my bank account so disappointed
Catherine . 2024-08-29
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I want my refund put bk in my bank account straight away it doesn't take u days for me to pay you I'm not happy with this every tym I order from mc Donald's I never get what I order I will not be ordering again
Catherine . 2024-08-29
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Was trying to from the McDonalds app but I was having issues with it so thought I'd try through Just Eat. NEVER AGAIN!!!! The food arrive 30 minutes after the time the receipt said it had been prepared so everything was absolutely freezing cold and most ended up in the bin.
Angi . 2024-08-28
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As expected but the muffins buns seemed to be a little on the smaller side.
Jagdev Chandard . 2024-08-24
MORE AT Google
MISSING 2 2 Birthday Cake Donut
ann . 2024-08-24
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Food was lovely. Really enjoyed the tripe cheese burger, lots of cheese on it yum yum. Delivery driver was lovely!
Keri . 2024-08-22
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The fries were cold and chewy and full of bad bits, the fillet o fish was cold and over done, the curry dips were all missing, and i ordered an apple pie and they sent a chocolate and raspberry one instead, I'm not a happy bunny AT ALL
Lindsey . 2024-08-21
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Typical maccies. No complaints.
Lynn Pennington . 2024-08-20
MORE AT Google
Very busy, some staff were very efficient others not so much. Had to wait while the attendant on the drive through took multiple orders in the middle of taking our order, food was warm not hot and slapped together. Oh and guess what, no milkshakes again
Naomi Butler . 2024-08-19
MORE AT Google
Much better now! Still make you park up all the time tho which is silly, then someone comes out with one order at a time 🤔
Matthew Westwell . 2024-08-18
MORE AT Google
X2 4 nuggets and a chips missing from my order!!!
Nicol . 2024-08-18
MORE AT Just Eat
Food was cold, fries look anaemic and my drink had no ice
Tyler . 2024-08-17
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Didn’t receive my full order absolute joke
Jayden . 2024-08-17
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How the hell, every time i use the McDonald's drive through, do they miss food off the order, then you have to choose between going back and wasting fuel to complain or just losing your money for your order. What type of people do they hire here
Tony Crompton . 2024-08-16
MORE AT Google
driver was courteous and rang to let me know he had arrived. brilliant
Leanne . 2024-08-16
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This is just like all the other Mc Donald's but the wait for food isn't always too bad, and they don't seem to have the uber/just eat waiting problems that other Mc Donald's have, we're your made to park up and wait while they prepare all the uber orders before yours ☹️
Paul Smith . 2024-08-11
MORE AT Google
didn't receive the full amount of food
Daniel . 2024-08-09
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Absolutely terrible place to go for food, food always missing items,can't count how many times they don't have the milk shake machine on (clean it and turn it on), rude staff always blame delivery drivers when something is missing and they pack the food. I'd avoid and travel out for a better McDonald's..
Martin john Westell . 2024-08-09
MORE AT Google
didn't get the food just drinks ?
Catherine . 2024-08-08
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Clean environment, friendly staff.
Madeline Reid . 2024-08-06
MORE AT Google
i didn’t receive my whole meal. we didn’t get any of our chips
Grace . 2024-08-06
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Order wasn’t delivered! No contact number says delivered and not! Hope the deleiverh driver enjoyed my maccies and he owes 30 pound
Beth . 2024-08-06
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Food good, service okay but long wait
D Lowe . 2024-08-05
MORE AT Google
They don't get it wrong anymore
jason halewood . 2024-08-05
MORE AT Google
missing all the chips. missing all the donuts. just burger and drinks delivered.
Frances . 2024-08-04
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When they called the burger mc spicy they wernt joking 🤣 but it was amazing rlly warm food quick delivery time nicely salted chips and got everything right on my order
Jason Behan . 2024-08-01
MORE AT Google
We went today (1/08/2024). Had breakfast very nice, the order was correct -cant ask for much more
Howard Lowe . 2024-08-01
MORE AT Google
Been here, and still here over half hour for a breakfast wrap. Lost count how many served before me. Now on 30 minutes. Been advised "its on the line" without apology whilst several others are served. So very bad. Don't come if you're expecting fast food.
Antony Boffey . 2024-07-31
MORE AT Google
The worst restaurant I've ever experienced. The staff are clearly operating with I.Q's below 80. Coke with no syrup - check. So much sauce on burger that is seeps through box and bag, Reheated brown yet cold fries, missing burger and straw - check
Maddison . 2024-07-31
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Ordered 4 burgers and got 3. It shouldn’t be too hard to count to 4
Richard . 2024-07-30
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Happy that I got my order correctly and for it to be delivered on time 👍
Anthony . 2024-07-29
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It's shows 15-20 min before ordering not 40 minutes, lying to us before we've even ordered.
Andrew . 2024-07-28
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Food was cold, and an item from my order was missing. What can be done about it?
Anthony . 2024-07-28
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Brother took me for a coffee today. Atmosphere was ik but I dont like the bitter coffee. 😕
Sharon Todd . 2024-07-25
MORE AT Google
There was items missing from my order and I’ve been trying to get a refund for the missing items but I’ve emailed and it says the mailbox is no longer being used
Carrieanne . 2024-07-23
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I opted for 5 chicken selects and at 6 quid I at least expected them to be warm. Clearly been cooked for a long time. No excuse for serving old food.
Derek Culver . 2024-07-23
MORE AT Google
Missing food, happens every time
Heather . 2024-07-21
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Absolutely filthy hole, flys everywhere, 30 minutes to get food from ordering which was cold and absolute rubbish, staff a children who mess about, shout and swear at each other. Surprised McDonalds allow this, very bad reflection on the brand, the place needs closing down.
Andy Steptoe . 2024-07-21
MORE AT Google
food was freezing. Ordered a large meal with a chocolate milkshake. I got a child's carton of flavoured milk. disappointed isn't the word.
Ian . 2024-07-21
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Receipt on packaging shown prepared at 7.30, but delivered at 9.00! Food was freezing, soggy and inedible
Kelly . 2024-07-20
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Delivery was early and food was hot, cannot fault the staff or delivery drivers.
Stuart . 2024-07-19
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food cold an 9 chicken select share box was not delivered
Judith . 2024-07-16
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Food said delivered no items were delivered, trying to phone no answer. £30 order no food no answer
John . 2024-07-16
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Items missing from my order. Absolutely ridiculous. Wont be ordering from here again
Georgia . 2024-07-16
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A free portion of mozzarella bites were advertised on orders over £20. We spent nearly £30 and didn’t receive them, even though they were on the order.
MICHAEL . 2024-07-12
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Had to wait for food, burgers and fries were cold when they brought it to the car?? Fries were burned and had no salt, ordered an orange juice and they brought a Fanta? Drive through speakers are so loud you don’t know which one is speaking to you. Couldn’t finish the meal, Food was not good at all, very disappointing
Helen Hunt . 2024-07-12
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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