Pops Fast Food in Newcastle-under-Lyme

Burnt spicy chicken.... donner meat cold

Ordered cheese and mushroom omelets send me ham omelets don't eat pork as allergic . When ringing up man said ham not pork definitely needs to educate himself no sorry or nothing. Said he would resend my order out again 50 mins on still waiting. Will be contacting environmental health due food could if made me ill not sure if consumed any pork due to hiding in omelets

Disappointing. Cold, chips soggy. Salad consisted of one slice of tomato cut in half. 2 slices of cucumber. A few shreds of lettuce and half a red onion. Gone very very downhill.

Taking the absolute welly!! Ordered a donner and chicken combo, a cheese burger and onion rings. The combo came without any donner meat and very little salad. The burger had no cheese. Finally managed to call them, they said they'd replace the combo. They literally delivered the most ridiculous portion of donner meat known to man! At this point, the chicken in the combo was cold. I've ordered from this place for years, I don't know what's happened of recent. The only thing that was correct were the onion rings.....my advise...rename yourselves to 'onion fast food' FYI, the delivery driver is still sat out front. Maybe he's having a laugh too! Sorry but won't be returning!!

This place has gone down bank massively.. I use to look forward to ordering from here, both mine and my husbands pizzas were well over done.. (burnt) staff rude on the phone. Will never order from here again.

Just had a portion of Donner kebab meat @£4.90 was cold, tough and tasteless.awfull, won't be back

Cracking Kebabs and Pizzas. Pop's is tremendous.Thanks to the guys behind the counter for producing such great food. Lovely stuff 👍

First food we have had here since change of owners. Waited over an hour for food which was cold. Chips disgusting.Pitta bread inedible.Wont be using again and we used to be a regular customer 😪.

Cheesy garlic pizza burnt and rock hard. Grandson couldn't eat it and tried a piece myself far to burnt and hard. Chicken burger but got no salad! Place has gone down hill loads since new people have taken over. Won't be coming here again. Don't waste your money!

Donner meat served out of a ban Marie so it's been sitting and got soggy and tasteless. Should be served directly from the spit. Its sliced ultra thin. Quality is definitely void. I noticed the burgers are the generic cheap and nasty burgers and I noticed they were served overcooked. Definitely a place to avoid if you're looking quality and tasty food

Soggy chips and zero salad on burger. Gone down hill.

Chips were like plastic unedible and cold like they had been re frid then left to go cold then put in a microwave and they are not cheap

Absolutely legendary place. Servers were nice and had a laugh after a drink very welcoming folk. Get the pizza was stunners. Absolutely banging after a beverage at the bush

Absolutely terrible won't be having from this take away again the kebabs were awful

Has this changed management. Used to be great everytime. Now it is average at best. Burger bun burnt.. beef burger was overcooked. Sad I won't use anymore, shame it was always great and worth the money.

Ordered and delivered an hour and 15 minutes later, I did ring after an hour. The person I spoke too clearly wasn't bothered, 'it isn't here so must be out for delivery'. Food arrived..cold and so greasy!! We've been loyal customers at Pops for many years but wont be returning after this awful food..

Usually order from here with no issue... ordered salad seperate that did not arrive all of food was bearly warm...tried to call to complain but got no answer... unfortunatley this experience has made me consider nit ordering again... sorry

1 word excellent 👏 👌 👍 all food good service good cleaner nice food recommended all customers will be 😊

Terrible chips and wedges burnt in tray but cold, wraps cold and order not right

Foods bad since the new owners have took over same prices as before but seems like cheap food

Always had takeaway from pops every Friday, the food is disgusting just lately, hard chips, cold food just not what it was what's happened???? Been with them for years and will not be ordering again 🤢

Absolutely terrible service we ordered a takeaway for delivery at 8pm Friday night and it never turned up we contacted Pops after many attempts as the phone was busy to be told 20 mins after we had waited 3 hours at this point. 5 hours later with still no food we contacted food hub for a refund who contacted pops and then said they say they will deliver now so we can’t refund. I advised I wanted a full refund not food 5 hours later. So this morning I contacted again only to get fobbed off. So it looks like I will have to visit the takeaway personally to get my refund.

Gone proper downhill since new owners, seems like penny pinching on ingredients but still charging Pops original high prices which you didn't mind paying for before as it was quality,, needs sorting ASAP before they go down the pan!

Awful food since being taken over, ordered twice, both orders wrong, no nan for chicken kebab, no salad or sauce! Finding a new take away. Gutted it's been sold 😥

Awful food since new owner has taken over !!!

Freshly cooked pipping hot and tasty

They are good, can't give 5 stars as they aren't perfect, but consistent and good they definitely are.

Terrible dry never again milkshakes were water 🤮

As fast food places go I really rate pops the food is tasty the salad is fresh the way your delivery food turns up is great,if you go into the shop the guys are really nice friendly and on point with what they are doing,I highly recommend Pops 👍

Lovely food nice delivery people. Husband has same order every time.

Always the freshest, most delicious food. Also a massive bonus their delivery radius includes Onneley. Thanks guys!

It's 5* from me we always enjoy the food at Pops and the service is great. Staff always very friendly!

Always had quality food from here and know first hand they use a better quality of product. You get what you pay for as they say. Very friendly service. The kebabs and pizzas are lovely and a must try if you are in the area. Lovely!

Lovely food, always arrives hot & tasty, staff are always very polite! Would give more stars if I could! 5*+ Highly Recommended

I would give 0 if I could. Prices here are absolutely shocking! Won't be ordering again. You can get the same food elsewhere for half the price!

I would give 0 stars if I could. Prices here are shocking! You can get the same food elsewhere for half the price.

Worst service ever....don't even want to give a single 🌟.....I would rather eat beans on toast than to eat here ever EVER Again.....

Lovely food lovely ppl and in a good spot. Mixed kebab is amazing.

Delicious food and amazing service

Food greesy, service was bad, made me sick not ordering again also bag was full of greese

2 pizzas curly fries and donnermeat 45 quid absolutley ridiculous prices won't be ordering again can eat out cheaper

Amazing food and friendly staff

Wow we love pops!.. We don't really eat many takeaways... But when we do it's always pop's!.. Very clean very friendly and super fast delivery 👍👍

Never really leave reviews but definitely deserved a review! Best kebab I’ve had in a long time, good portions food was still hot when it arrived & fast delivery! Value for money!

i have been using pops for several months. The food is the best food I have ever had from a take away. It always delivered on time, piping hot and delicious. their pizzas are better than any dominos or papa johns. They also have five star food hygiene rating :)

Favourite takeaway in the area, love the naan breads as they are made fresh and the chicken tandoori is delicious!

So had pops and every time i only ever want the garlic flat pizza bread, tonight it came coated in loads of cheese, second one came fare to them very quick but literally no garlic all herbs i give up !!!

The food is great and the prices are very fair. Service is always excellent.

Fantastic delivery service. Amazing food, great quality, excellent prices, wonderful, friendly staff, piping hot and speedy delivery. I can't fault them and I highly recommend Pops Fast Food xxxx

Fast delivery, wide choice and 5 hygiene rating.

Always fresh food, quick service and friendly staff. Been having takeaways from here for over 3 years now and never had a bad experience yet. Highly recommended.

Ordered a hanky panky and received a fudge cake. when i called to tell them the man on the phone was rude, informed me that they had no hanky panky in stock and hung up

Service was really friendly and quick delivery. Food was delicious and fresh quality ingredients. Would definitely recommend.

Avoid pizza was burnt and swimming in grease chucked it in the bin !

Ordered tonight,very dissapointed with the standard of food,orders came wrong no cheese on the cheesey chips,lettuce on the donner meat and chips even though ordered just plain,the chicken was very dry,not a good experience

15/9/19. Love the food but really need to comment on how great the the delivery guy is. What a lovely guy, our free cake had been forgotten, he realised when he arrived at our house, he told us he would go back and fetch it, we told him don't worry as it was free anyway, however he did return and deliver it. What a lovely guy assest to your business.

Had a kebab and chips from there tonight Thursday night chips where old child by the tast of them from a few days ago the chicken tikka kebab was not nice at all this is the first time having from there and will be the last . Really disappointed £10 down the drain never again .....it's not even worth a 1 star I have give it ..

Brilliant place, good food, good service and excellent value!

Had panni no salad with it not. Worth the money

Always good food, and an update to their menu on the app. Some good items added. Had a couple of occasions where we've waited a lot longer for food than was necessary, but generally within the time frame given.

Manager/owner is extremely rude, charged twice for a takeaway, paid online and demanded cash when delivered, rang up to tell them that the driver had charged cash even though we showed him our email receipt that clearly states paid and also showed the transaction on our mobile banking he said he will look on the system to check it had gone through and would send a driver back out with the money, bare in mind we used the preorder service at around 4pm for the food to be delivered around 7.30, gets to gone 11.00 and no sign of our money being returned, I called him to express my disappointment with the service considering we as a family frequently used pops, the manager was laughing at me and my partner and said “we can’t all live like millionaires like you in your big white houses, what are you crying about £16 for” and trying to provoke me , “what are you going to do about it” and such things, really unprofessional service, pricey for below average, soggy food. Only takeaway that delivers to us hence us using them, but will go without in future, frequently get the orders wrong, frequently burnt chicken from there, and soggy pizza, deserts always arrive frozen.

We’ve come to spend time with family we’re from York!we ordered food and when delivered we got told we hadn’t paid so my husband gave them cash!! And said they would send it back !! When my daughter came in her partner rang them and was laughed at told us to stop crying for £16!! Absolutely disgusting service would avoid this place! Never had service so bad!! What kind of business swears at customers and laugh at u disgraceful

Always good ! Keep up the good work.

really didn't enjoy food here cold and not tasty small and was not expensive but really wouldn't go again

Spot on service, food is delicious and nan breads soft, what more can you want!!

Avoid! Service appalling, sent our order to the wrong house, when it did finally arrive, part of order missing, the delivery driver rang the shop and they hung up on him, when I rung, very rude, shouted at me! Finally agreed to send the missing item, never arrived. Kids meal inedible, Turkey dinosaurs so burnt they were black on the underneath. Don't waste your money!

Once again all good , hot and fresh .. delivery guy pleasant, speed of delivery very quick x

Excellent food, we had half pound cheeseburger and chicken fillet burger and chips, came really quickly, food was very fresh and piping hot, use pops regularly and do far has always delivered great food.

Ordered Takeaway. It took over 1 hour to arrive. The delivery man was not friendly. The food was not hot. The ingredients on my burger were not fresh. My daughter says this was a really good place, I must disagree & say it was the worst takeaway I have ever had.

Good fast food prepared in front of you

I have ordered a lot off pops over the years, but never again, you never get what you ask for- I have waiting over 90mins, rang to chase my order - don't bother unless you want the phone put down on you- don't pay before you receive- this will be the last time i Mr Rahman I would change the staff as they are running pops down to the ground -- feeling fuming-

Checked website was open until 12:30, walked in at 12:55 to be told sorry we closing and apparently the service is different today. Attitude stinks when there was no need. Would have accepted if I was told politely and to be honest I heard a racist comment as I left the shop. I will make sure no one I know uses these again hah.

Great guys and always friendly. Food is great too.

Best takeaway in the Newcastle area Wide variety of food and very reasonably priced Pizzas are fantastic quality and value for money as is everything on the menu.

Best takeaway around Newcastle I never go anywhere else.

Great guys, popped in there the other night on my way home. Definitely going again.

We have a treat from here once every so many weeks. Food has always been lovely. We mainly opt for home delivery so dont actually visit the premises very much, but i did stop in the other day instead and they were very busy and keep up a great pace doing there best to get people there orders.

Used to use this place a lot as it was good, reliable and not bad price. Lately they seem to have new staff who grunt, don't make any effort to please. I used to have something extra on my kebab at a bit extra price. Not saying what as they will guess who I am but lately they wanted to charge me for a second kebab but not giving me the full pitta etc. They seem to want to cater for the doner and chips brigade and not keen on anything else. Also there's always teenagers hanging around and generally making a nuisance of themselves. Will be trying somewhere else next time.

We have ate here on a number of occasions and its always really nice food. Freshly cooked and piping hot, delicious tasting what more could you want. Every time we're in Silverdale we always use Pops.