GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.5

Based on 286 opinions finded in 3 websites

site_photo4

Nº 317 in 365 in Newcastle-under-Lyme

Nº 12 of 16 Fast food in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..chickenbacon

comment_iconOpinions

turned up 3 hours after I ordered

site_logo

Matthew . 2024-09-16

MORE AT Just Eat

Service is shocking. Only 3 working on a Saturday. 30 minutes waiting so far. Expect it to 45 minutes by the time a get food. It better be good.

site_logo

Graham Rowe . 2024-09-14

MORE AT Google

yes when you delivery to Amazon please can you tell the drivers it's main car park not where the lorryd go thank you

site_logo

Julie . 2024-08-24

MORE AT Just Eat

Absolutely terrible, the restaurant advertised 30 min delivery. The time kept repeatedly getting put back, it finally arrived after over 2 hours, missing the bbq sauce and had brown cold dry chips. My partner checked the just eat app and they were still advertising 30 minutes delivery the while 2 hour wait. There was no way to cancel the order. I will never use burger king again, I want a refund. Just eat is terrible so are burger king

site_logo

Paul . 2024-07-23

MORE AT Just Eat

The food came out in a good time, but they served an overcooked, burnt patties for a double cheeseburger that made them hard and crunchy. They were quick to rectify the problem, but those patties should have been counted as waste and never served.

site_logo

Sherwood2013 . 2024-07-10

MORE AT TripAdvisor

Slowest service ever. Don’t bother. Took 20 minutes for a burger

site_logo

A (A.) . 2024-06-07

MORE AT Google

Cold food substitution items and things missing off order...... Buck up. Got a refund for cold food in

site_logo

Robert Walker . 2024-06-03

MORE AT Google

Massively overpriced! Extremely rude and miserable staff! Never again

site_logo

Daniel Peers . 2024-05-16

MORE AT Google

DO NOT order from this burger king on any delivery app, it took 2 hours of waiting for it to be cancelled.

site_logo

Byron Baltazar . 2024-05-05

MORE AT Google

Food: ⭐️⭐️⭐️⭐️⭐️ Got chicken royale and 4 chili cheese bites and was really nice Service: ⭐️⭐️⭐️ The staff were quite young but you wouldn’t expect them to be old. Something cluttered on the floor and gave everyone a fright Atmosphere: ⭐️⭐️⭐️⭐️ The restaurant was fairly clean but there were small children about the age of 2 or 3 and they were running about playing tag but they were being careful of everything around them Thanks for reading -Stan

site_logo

Stanley R . 2024-04-14

MORE AT Google

I mean, could you move any slower? She stares at the order screen like she was deciphering a coded message. Tried to explain I was missing a burger then the burger making henchman comes along ready to pick a fight- between the 3 of them I couldn't get a word in - before realising I wasn't a moany customer (I am now) and apologises for his mistake. Left waiting a further 10mins, with missing burger in clear view, the code breaker continues to stare at the screen. Slowing packing. I patiently waited for her. I had to ask about the burger and oh yes I'll get it for you, my god, could you be any slower. Get a wiggle on. We have places to go!! I may have been reliving the hangryness whilst leaving this review. Back to my family, my food cold. Great.

site_logo

D U . 2024-03-05

MORE AT Google

Avoid like the plague. Got a whopper meal. £11 and the chips were drenched in oil, burger tasted grim. Avoid

site_logo

Jacob Boulton . 2024-02-04

MORE AT Google

Very busy as it's a service station but the food was spot on

site_logo

ਨਿਰਭਉ ਨਿਰਵਰੁ . 2023-12-31

MORE AT Google

So incredibly disappointed . Worse meal I’ve had for years. We’ve just spent £28.17 on utter rubbish. Tasteless thin dry meat Patti ( what happened to flame grilled!) one measly slice of tomato , NO onion or pickle! The bread stuck to the roof of my mouth. Ate half and left the rest still hungry. Certainly doesn't look like the photo displayed. The fries also disappointing. I have never given a bad review ever, anywhere!

site_logo

Margaret Lees . 2023-12-24

MORE AT Google

what is this meat. looks disgusting

site_logo

oistoist ee . 2023-10-31

MORE AT Google

Burger King at this Welcome Break NO Longer accepts Blue Light card. Staff member says that they stopped accepting the card about 3 months ago. Other Burger Kings at service stations are still accepting the Blue Light card, so what's going on?

site_logo

Alex Shapley . 2023-10-22

MORE AT Google

Terrible, over an hour wait for a burger. 2 staff serving, 5 min to hand out each order. I strongly suggest you give it a miss! Most orders were wrong and no tomato sauce! Absolutely useless. If I was the staff I’d have walked out.

site_logo

Keesy . 2023-10-16

MORE AT TripAdvisor

I was the only person waiting but they still made a very bad burger. No sauce, dry bun half arsed effort. BK is usually ok but avoid this one. MCD at the next service

site_logo

Donald Ferguson . 2023-09-15

MORE AT Google

I fondly recall when Burger King burgers were the crown jewels of fast food. Those were the days! But alas, how the mighty have fallen. The recent experience left me yearning for the flavourful zest they once had. Today, they lack taste and the love that once made them special. Both burgers we ordered seemed to have forgotten their ingredients: a meager slice of tomato and a mere two pickles each. With the exorbitant prices they now charge, it's just not worth the nostalgia. Saddening, truly.

site_logo

Pandemic Tours . 2023-08-27

MORE AT Google

Spent sometime doing the feedback on receipt to be told by the counter they don't accept it. Even though it states you get rewarded for doing the survey!!

site_logo

Feroz S . 2023-08-15

MORE AT Google

21 30 it is impossible to order and it is open until 22 ... I do not recommend it

site_logo

Luksz Malenczuk . 2023-08-10

MORE AT Google

This Burger King ticks all the boxes for a crappily satisfactory UK motorway services. In short, we were entirely satisfied with the mediocrity of everything, from the fries to the burgers and the decor to the view. There is a particularly unexceptional bend in the road over which the restaurant is situated, which we all agreed was absolutely unremarkable. Highly recommended 100% average experience.

site_logo

Brian Sender . 2023-07-03

MORE AT Google

Not bad for motorway services. Friendly service food was hot what is the main thing. Plenty of seating

site_logo

richardbazzoni . 2023-06-17

MORE AT TripAdvisor

Although I like beef, I wanted to try the vega burgers once. So I ordered a vega whopper and vega royal chicken. Both were absolutely disgusting. Service was fast though.

site_logo

Koen Benders . 2023-04-06

MORE AT Google

Quick bite to eat on the road, you know what you're going to get

site_logo

Dale Dearden . 2023-03-25

MORE AT Google

Based on the name fast food for the long raid trips.

site_logo

Jahangir Babayev . 2022-12-03

MORE AT Google

Likes; location, busy efficient and friendly lady (dutymanager maybe), food tasted great, range of sauce available, kitchen clean Dislikes; big queue of customers caused delays (maybe 10 orders), dining area a bit messy Overall did the job of keeping me awake

site_logo

Stuart Taylor . 2022-10-21

MORE AT Google

If the girl and boy behind the counter got off their phones they would have realised they had forgotten to put the chips in the frier and so though the burgers were cooked we had to wait for the rest of the order. Not a word was spoken to us by the staff.

site_logo

Inthelakes . 2022-10-02

MORE AT TripAdvisor

Disappointed, ordered Angus Steakhouse without bacon but when I opened on my way, it was with bacon, total waste and disappointment, I should have opened and checked infront of them before leaving. I contacted burger king and they advised me to go to the store and claim the problem, such a ridiculous advice how I can drive back there from Cambridge. Burger King customer service is useless.

site_logo

Umut Kaya . 2022-08-23

MORE AT Google

Easy parking food nice staff friendly

site_logo

Crocdilo Gamer . 2022-08-15

MORE AT Google

I don’t usually right reviews but I will this time!!!. I payed over £13 for a burger meal with a regular extra fries. It was near enough stone cold and I live 5 mins away. I was actually appalled by the food for the price. The temperature of the food was a hygiene risk and not fresh!!! And was reheated in my oven when I got home. But I have to compliment the lady serving at around 9 this evening she was switched on and very polite. Good job to her 👍

site_logo

India D . 2022-08-07

MORE AT TripAdvisor

This is a regular place for a stop, can't complain about burger king. It's lush

site_logo

Leon Morris . 2022-08-01

MORE AT Google

Better recently. They used to always have no sauces and be out of menu items but now they had a full menu. All made fresh as well

site_logo

Daniel Wagner . 2022-07-14

MORE AT Google

Absolutely awful, overpriced and tiny portions. Doesn't seem like the usual menu. Complete waste of time and money

site_logo

Nick . 2022-06-30

MORE AT Google

Everything OK until I looked inside my coffee cup, it was half full. I asked a staff member if this is the usual amount and he said yes. Who buys half a cup of coffee??? Not happy and staff were not really interested. So as promised I will post the pictures.

site_logo

JJandDad . 2022-04-01

MORE AT Google

Dramat.Zimne drugi raz z rzędu.ostatni raz

site_logo

Bartlomiej Barelkowski . 2022-01-21

MORE AT Google

Located in Keele services,it was very busy and quite expensive,service was slow but it was busy.

site_logo

Chris Tyler . 2022-01-05

MORE AT Google

FOOD POISONING OVER CHRISTMAS Dump.

site_logo

Alex Graham . 2021-12-27

MORE AT Google

Waited 20 minutes for a burger and large fries on a Thursday tea time. Young kids for staff wandering around without and sense of urgency. Burger was flat and cold with no sauces on. Fries were not a large. £10 for that utter rubbish. Needs a shake up by a decent manager. Not a good advert for Burger King.

site_logo

Paul Edmonds . 2021-09-16

MORE AT Google

20 mins for a burger with 1 person before. Not fast food. Also soda was warm and was told after collection that they had no ice. Would not go there again

site_logo

Neil . 2021-06-07

MORE AT Google

Service was quick but the Black Angus burger was a poor excuse for a burger. The onion rings were neither crispy nor particularly edible, and the soft drinks had no ice . Expensive and not value for money

site_logo

Jim Thomson . 2021-06-01

MORE AT Google

Didn't buy anything as I already have 1 mortgage didn't want another one!

site_logo

Leon Wall . 2020-12-07

MORE AT Google

Delicious burger and fries were hot. Well presented. Menu a little fiddly and it wasn't cheap. Reasonable choice.

site_logo

Rob Baxter . 2020-12-04

MORE AT Google

Friendly staff and food was not bad .l wish they did coffee.

site_logo

Derek Watts . 2020-11-21

MORE AT Google

Service was quick and food was excellent. Crispy chicken burger was proper crispy and generously sized. Felt safe and clean. Staff friendly and helpful. Slightly pricey compared to other fast food chains but in my opinion worth it. Would go again.

site_logo

Irfaan . 2020-11-17

MORE AT Google

What you'd expect from a service station franchise. The bun was so stale, it just fell apart as soon as I took it out of the wrapper. The burger itself was ok, but the bun really put me off.

site_logo

Enrico . 2020-11-16

MORE AT Google

Went there with friend who wanted simple cheeseburgers. Wouldn't serve us only burgers on board. Would take any ingredients off. Staff couldn't care less. Place was empty. Place was dirty went to macie Ds place was buzzin sorted. Won't v ex going back to burger King in a hurry...

site_logo

Paul Davies . 2020-11-14

MORE AT Google

Tables were dirty and there were no staff around to clean them!

site_logo

Lorraine Mary Sutcliffe Hey . 2020-11-09

MORE AT Google

No veggie options ..which even with the current circumstances is grossly unfair. So f@#k you burger king ...I am starving whilst my family eats nice one

site_logo

Julie Hopkins . 2020-05-22

MORE AT Google

Its ok but be prepared to pay astronomically hiked prices. If you wait until Stafford services, mcdonalds dont inflate their prices at the services

site_logo

Jason Lewis . 2020-03-19

MORE AT Google

Poor. Heavily salted chips and no attempt to ask if I wanted salt. Self service ordering screen needs improving. Couldn't see how to order 2 meals the same. No option to remove mayo if we want a lower fat option. Tea bags were low grade.

site_logo

Colin Tanner . 2020-03-15

MORE AT Google

A motorway Burger King. Ok, but very average.

site_logo

Steve . 2020-03-09

MORE AT Google

not gd at all cold food at extortionate price that to pull over and be sick 😫😫😫 very disappointed

site_logo

Dean Roberts . 2020-03-01

MORE AT Google

Typical motorway services, but good to stop at around midnight.

site_logo

Graham . 2020-02-19

MORE AT Google

Doesn't accept the Burger King app is a RIP off

site_logo

samuel blackburn . 2020-02-08

MORE AT Google

Rebel burger is fickin awesome.

site_logo

Stephen James . 2020-02-08

MORE AT Google

Rubish food . Massive prices Those BurgerKings rip you off instead of feed you 👎👎.

site_logo

Mihai Belea . 2020-01-09

MORE AT Google

No Bean Burgers!!! They've ran out of Bean Burgers. 2/2/2020 13:00 so disappointed

site_logo

Super Jiwii . 2020-01-02

MORE AT Google

I love everything! Especially the chicken nuggets

site_logo

mari . 2019-12-01

MORE AT Google

Series was good but food cold and not fresh

site_logo

Mohammad Tanveer . 2019-11-10

MORE AT Google

Long wait and low quality food. We stopped here on the way to the airport. We were off to the USA. This was hands down the worse meal we had on 16 day trip!

site_logo

Deborah Beaven . 2019-11-06

MORE AT Google

Autogrill dove rificcilarsi e ripartire con la carica giusta

site_logo

Simone Tostati . 2019-10-04

MORE AT Google

Do not like burger King I prefer McDonalds

site_logo

Rich Davis . 2019-09-29

MORE AT Google

Burger xl meal very expensive!!

site_logo

Philip Edwards . 2019-09-16

MORE AT Google

Great, fast food, nice staff and everything clean. The food was hot and served with a smile.

site_logo

Jon Pike . 2019-09-14

MORE AT Google

Poorly cooked bacon. Not good value for money. Surrounding tired.

site_logo

Jan Marsh . 2019-09-13

MORE AT Google

Its very clean food is excellent

site_logo

Graham Glasgow . 2019-09-08

MORE AT Google

Clean, efficient and well mannered.

site_logo

Adam Carnie . 2019-08-30

MORE AT Google

Hands down much better than mcdonald's, better burgers, better buns, better sides 👍

site_logo

Mark Davies . 2019-08-29

MORE AT Google

Just not the same as USA BURGER KING

site_logo

Gustav Lo . 2019-08-24

MORE AT Google

Jak to Burger King, wszystko ok , polecam

site_logo

Piotr Rybus . 2019-08-04

MORE AT Google

They had run out of fizzy drinks and had no beef!!

site_logo

Sakina M . 2019-07-22

MORE AT Google

Modern, clean, very easy to order. Add amazing view to the mix and you got yourself the best burger king.

site_logo

Razvan Stanciu (Raz) . 2019-07-04

MORE AT Google

Ordered a meal with ice cream for my daughter, the ice cream was done first and a wait for the meal, by this time the ice cream had melted and the chicken nuggets didn't taste of chicken but some kind of pototoe????? Horrible experience.

site_logo

Matthew Ryan Hardy . 2019-06-23

MORE AT Google

Burger King in general. After politicians and other were attacked by people with milk shakes BK saw fit to announce they had milk shakes available. Not funny. I suppose socialists would enjoy it though.

site_logo

Michael Woodhouse . 2019-06-04

MORE AT Google

We arrived on the Southbound side and the burger king seemed to be small and only takeaway, apart from a small, unclean seating area around the corner. We then went around the slip-roads (As directed) to the North bound burger king. The building from the outside looked old and dirty, though the inside changed our minds. The inside was fairly modern. The queues to get our food were very long, despite the service station being quite quiet. The food we received was brilliant! Far better from the food we get normally at McDonalds. The burger tasted more home cooked and the whole area looked more modern. The only thing is the lack of staff, a few staff to walk around and clear tables would make a big difference, just like McDonalds does. Overall, the building could be improved, but, the food should stay the way it is. Very good Burger King, just very sad there is not one in Carlisle yet.

site_logo

Carlisle_AH . 2019-06-01

MORE AT TripAdvisor

Really good customer service... the guy who served me (shane) was really pleasant

site_logo

Scott Hadley . 2019-05-09

MORE AT Google

Just fast food place, nothing especial!

site_logo

Antonio Rodriguez . 2019-04-03

MORE AT Google

Keep it up with them frozen drinks

site_logo

oli w . 2019-03-31

MORE AT Google

Just what was required after a long time on the road.

site_logo

graham nichols . 2019-03-10

MORE AT Google

Revamped restaurant. Much bigger, nice & clean. Reasonable food.

site_logo

Reg Palmer . 2019-02-15

MORE AT Google

Lovely fast service as you would expect

site_logo

Parallel Reality . 2019-02-06

MORE AT Google

Quick bite to eat on the motorway....it was good...theres something about a burger king meal....

site_logo

Lesley Hazeldine . 2019-02-05

MORE AT Google

Nothing vegan, but it’s convenient.

site_logo

Max . 2019-02-03

MORE AT Google

Just another Burger King. Not bad overall

site_logo

T K . 2019-01-23

MORE AT Google

Bk like any other. Pushing the upsell and a burger that looks nothing like the picture that advertises it

site_logo

Russell Singer . 2019-01-23

MORE AT Google

Gostamos as porções generosas, e muito boas

site_logo

Luiz Mello . 2019-01-16

MORE AT Google

Standard Burger King, no surprises

site_logo

Stuart Price . 2019-01-14

MORE AT Google

Rip off £40 pound for 3adults 2children next time I'd get a sandwich from m&s downstairs

site_logo

Sir Harry's hifi Rockstone . 2019-01-05

MORE AT Google

Everything you would accept from a Burger King

site_logo

Csaba Matluka . 2018-12-28

MORE AT Google

there are thieves do not accept app voucher

site_logo

Ionut Gramescu . 2018-12-26

MORE AT Google

My husbands favourite burger bar.

site_logo

Margaret Green . 2018-11-22

MORE AT Google

Fully serviced burger king on services with good sitting area and free parking.

site_logo

Wajih Khan . 2018-11-06

MORE AT Google

Get the app on your phone...and save a fortune with the vouchers...

site_logo

daniel etherington . 2018-11-01

MORE AT Google

Bad place, food served cold and staff could not care any less.

site_logo

Giovanni Gianfriglia . 2018-10-30

MORE AT Google

After wait 20 mins to be served we were informed that there were no veggie options for my partner. There was no signs to indicate that a limited menu was being offered and when we final got to the desk the member of staff was very rude and dismissive and made me and my partner feel like it was our felt that no information was offered. I really hope this isn't the burger king standard as the food is normally good for fast food.

site_logo

Bradley Nutter . 2018-10-26

MORE AT Google

Terrible. Long,long queues, few tables to eat at. Food lukewarm and not appetizing at all. Due to kfc being closed there were horrendous queues but only 1 operator taking orders. Incredible! Will not go there again and I travel the motorways regularly.

site_logo

Ken Williams . 2018-10-26

MORE AT Google

The usual BK, just under staffed and no front end leadership. Service too slow. Food fine. Whopper still the best

site_logo

Moon Hand . 2018-08-26

MORE AT Google

No vegetarian food, only chips. Chips not up to usual BK standard. Restaurant dirty and they did not even have a tray for my food. Disappointing.

site_logo

Helene Hirst . 2018-08-12

MORE AT Google

No serving vegetarian food. Offer fish burger as substitute!

site_logo

Jez Walters . 2018-08-01

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
2.8

1402 Opinions

location-icon84/86 High Street
Fast food
outdoor_seating_233312takeaway_233312delivery_233312

Why are the toilets locked at all times, every time I come here they are locked, I'll start using the floor as a toilet next time since it's such a problem for them.

restaurant_img
2.9

565 Opinions

location-icon18 Berkeley Ct, Borough Rd
Fast food
outdoor_seating_140909takeaway_140909delivery_140909

I went in as hungry ever being obese that's not that hard anyway man ordered a kebab and he gave me a flipping oil filled wrap like come on boss man fix up

restaurant_img
2.9

8424 Opinions

location-icon127 Liverpool Road
Fast food
outdoor_seating_238033takeaway_238033delivery_238033

Having items missing or the number of chicken pieces being wrong on delivery orders for a third time is the final straw. Won't be ordering ever again.

restaurant_img
2.0

75 Opinions

location-iconTalke Road
Fast food
outdoor_seating_140687takeaway_140687delivery_140687

It would be 0 if I could allocate this, I picked my granddaughter up on Friday 12/7 from school, took her to McDonald’s for a treat, 4 year olds are not fast eaters, my daughter called to say she would meet me there with my 18 month old granddaughter I purchased a meal for them, another slow eaters, I’ve since been sent a parking fine, 20 minutes over the time, I never imagined a time limit, didn’t see the sign, let’s face it, it’s hardly fast food here? Served by a group of lack lustre teenagers! Btw the toilets here are absolutely disgusting!

restaurant_img
3.1

252 Opinions

location-icon133 Liverpool Road
Fast food
outdoor_seating_223267takeaway_223267delivery_223267

The service is amazing and the good is soon good I love it 10/10 👍